Unfortunately the google app has stopped. Fixing the error "Google application has stopped"
Error " Sorry, the application has stopped» is found on Android devices such as Nexus, LG, Samsung, Motorola, Sony, the system of which has been updated to . It usually occurs when working with popular applications Google Play, Yandex Navigator, Instagram, VKontakte, the Hangouts utility and some other frequently used software. Today we will show you how to solve this problem with simple steps.
Easy Ways to Fix “Unfortunately, the Application Has Stopped” Error
“Unfortunately, the application has stopped” is an error that is very common on Android devices, and there are many factors that can cause it. We will bring five ways solutions to the problem and hope that at least one of them will help you get rid of this error on your Android device.
Method 1: Reinstall the application
We suggest that you reinstall the application as the first option to solve the problem. It makes sense to use this method if the error occurs only when working with this particular application, and not with a number of programs installed on the device. First, uninstall the app that is causing the problem and then reinstall it back. Check if you were able to get rid of the “Unfortunately, the application has stopped” error.
Method 2: Uninstall newly installed apps
Sometimes newly installed applications do not support the device's software or hardware and thus need to be removed from the device's memory. This will get rid of the error if it is caused by the applications themselves.
Method 3: Clear cache
Cache files are the main source of errors and problems in the functioning of applications. Clearing the cache can resolve most application-related problems. To clear the cache, go to "Settings" -> "Applications" -> "Program Manager" -> Select "All" and then scroll down to find and select the application that was generating the error. Click "Clear cache and data."
Method 4: Clear device RAM
Clearing RAM is a good way to get rid of the “Sorry, the app has stopped” error on Android devices. Some applications run in the background using a large amount of RAM. Because of them, an insufficient amount of RAM remains free, available for use by other applications. This is where our mistake arises. The procedure is as follows: go to Task Manager -> Clear memory.
Method 5. Reset to factory settings (Factory Reset)
If none of the methods above worked, you can perform a factory reset. Some users are very reluctant to resort to this method, since along with the device settings, all data related to applications, all software updates, as well as photos, documents, messages, contacts and personal files stored in the memory of the Android device are lost.
In any case, before you reset the device to factory settings and try to fix the “Application has stopped” error, do not make a backup. To do this, go to the "Settings" section, find the backup function and a menu where you can back up your current settings and application data for later restoration. You can also transfer all the information to your home PC - it only takes a few minutes. Once you have saved the backup, you can perform a factory reset (feature at the bottom of the backup and restore menu).
Hopefully, by using one of the methods given here, you will successfully resolve the “Unfortunately, the application has stopped” error problem on your Android device.
Galaxy S3, S4, S5 and S6 many users began to encounter the message “Contacts app has stopped”. This error appears when adding a new contact to the phone book and does not appear at all in other situations. Consequently, some users may not notice the problem immediately. What to do if you still encounter a similar problem, we will tell you in this material.
Where does the error come from?
The exact reason for this error is not known, but many users noticed that it began to appear immediately after installing a new version of Android software. Since rolling back a version to the previous one is a troublesome task and not everyone will decide to do it, we tried to find another effective solution. Below are two ways to resolve the “Contacts app has stopped” error, try them one by one to find out which one will be useful in your case.
How to fix the error?
The first and simplest thing we recommend doing is clearing the Contacts application cache and deleting temporary data. This is necessary in order to return contacts to their original state and eliminate a variety of errors that may arise due to the accumulation of a large volume of temporary files and data. Please note that the phone book entries themselves will not be affected!
- Open Settings and select the Applications category.
- Find the Contacts app and open its properties page.
- Click the Clear cache and Erase data buttons one by one.
- Restart your device and try again to save the new contact.
If the error is displayed again while saving the information, proceed to the next step.
Since contacts are saved in the device's memory as separate files, errors may occur during the process of saving files in the smartphone's memory. Some errors may be due to an incorrectly set date in the smartphone settings or a date format conflict.
- Open your smartphone's Settings and select More.
- Find Date and Time.
- Depending on the default format, change it to an alternative - 12 hours or 24 hours.
- Restart your device and try again to save the new contact. As a rule, after these procedures, the Contacts application error will no longer bother you.
Probably the most common mistake among Android users is a crash in Google applications. Today we will tell you about one of them: “The Play Market application has stopped.” This notification constantly pops up when you try to download or update any application. You will learn what to do first when faced with this error and what options will be useful to you.
What is this error?
Failures in the App Store can occur for a variety of reasons: an outdated version of the software on the phone, a full data cache, synchronization errors with the connected account on the phone. In rare cases, third-party programs and even viruses are to blame, which can block some system options.
Error in Android - Play Market application has stopped
How to fix an error in Samsung devices
This problem is very common on smartphones and tablets from Samsung (Galaxy Tab, Grand Prime, etc.), which have their own proprietary version of Android OS. Next, we will describe a list of priority instructions, which, by the way, are suitable for other Android devices. I won’t write about the standard ones - restart the device, wait a little, write to support, etc.
Checking for updates
System updates are definitely an important part of the stability of your Android. They contain fixes and improvements to many functions. Be sure to check that they are up to date on your device.
Reset all Google services
The second step is to reset and erase all temporary data in "Play" And "Play Market". This is done as standard:
Don't forget to perform a thorough cleaning of your device. For example, Samsung has a system cleaner called Smart Manager. With its help, you can optimize battery consumption, free up memory, RAM, and check security settings. It is also possible to use third-party utilities, such as Master Cleaner.
Account synchronization
After all the cleaning, you need to check whether there is a failure in the synchronization of your Google account and reconnect the account itself. Follow the path "Settings" - "Accounts" - "Google". Click on the active account, after which you will be taken to the synchronization menu. At the top there will be three dots (menu), there is an item Delete account. records. Erase all data, and after rebooting, activate the account on your smartphone again. This reconnection will help ensure full synchronization with cloud data. Try using the store.
![](https://i1.wp.com/windows10official.ru/wp-content/uploads/2018/b384eb38.jpg)
Use analogues
If nothing works for you and the “Play Store application has stopped” error remains, the last option is “Reset settings”, which will erase everything from the device. The extreme case would be new firmware. If you don’t have time to do this at the moment, then you can safely use similar stores.
Contents of the article
Samsung, a seemingly serious giant that has recently specialized in smartphones, offers its customers the ideal devices! Oh no! If you are reading this article, it means that not everything is in order. Quite often, users of this brand encounter a problem when the interface begins to jitter a little, resulting in an error of the following format: “The TouchWiz Screen application has stopped.” What to do in this case? Flash your phone? Should I take it to the workshop? Should I hand over the warranty if it is still valid?
The problem can be solved independently, and it is not a fact that it appeared due to improper use of the user himself. Most likely, this is a bug of the shell itself installed in your Samsung. In this article we will tell you about several ways to solve this problem.
Reset the error by simply turning off the phone
We will proceed from simpler to more complex methods, so we recommend that you perform them in the same order. If you have an error for the first time, then there is a chance to clear it by removing the battery.
Here's what we do:
- Without turning off the device, remove the battery from it;
- Next, press the power button for about 30 seconds;
- Put the battery back, close the lid, and try to turn on the smartphone.
Why is this being done, you ask? Using this method, we completely deplete the capacitors until they are completely discharged. After this, the phone’s memory reboots without any problems or interference.
After this procedure, we need to turn on our Samsung in safe mode (this procedure is temporary). Don't know how to do this?
For Samsung devices, the operation is as follows:
- Press the Power button so that our device starts to turn on.
- Next, press and hold the Menu key while waiting for the device to boot into safe mode.
Didn't work? Then we try another method.
- We press three keys at the same time - Home, Power and Menu, wait until our device turns on in the appropriate mode. Please note that in this case the operating system will not load third-party programs. You can easily remove unnecessary and problematic applications.
If after the described steps the problem still remains and a notification appears with the text “TouchWiz Screen application has stopped,” proceed to the next step.
Enable disabled applications
Perhaps your smartphone has disabled standard programs and systems that are necessary for the device to function correctly. To do this, we perform the following operations:
- Go to "Settings" of your Samsung and go to the tab "Application Manager";
- At the top of the screen, click on the “Disabled” item so that the system displays a list of disabled programs;
- Now we restore each one in turn and check whether the error still appears or not.
We recommend restoring everyone's functionality at once to save yourself time. In most cases, the problem goes away after following these steps. If you still haven’t succeeded, move on to the next point.
Clear cache and data
- Go to the “Settings” of your device, select the tab "Application Manager";
- Select the “All” option there, find the “Contacts” item;
- Go to this tab, clear the cache;
- Next, return to the previous menu, select your phone settings there;
- Press the button "Clear cache and data".
Please note that clicking this tab will delete all settings you have previously created.
Clearing the Touchwiz cache
As a rule, any widget located on your screen can be the cause. Try removing them all first and rebooting your smartphone. If it doesn’t help, then click “Settings” and go to application settings. In the general list, find “Information” and click on “Touchwiz Screen”. All that remains is to clear the cache and restart your phone again.
If this method does not help, then you will have to do a full reset to factory settings so that all user data is completely deleted from the phone. We also recommend checking your OS version for new versions.
Samsung has known about this problem for a long time, and for most versions and shells they have already released fixes that completely solve the problem. Just be sure to create copies, because all information from the phone will be deleted, that is, you will completely lose all contacts stored on the phone. In some cases, a full phone firmware may be required, for example, if your version of Android is no longer supported by the developer.
If you get this error, and at the same time you cannot go to another menu item or the “Back” button does not work, and the phone seems to be frozen, you can use the quick menu by swiping down and selecting “Settings” from the list. Users very often forget about this, although in many cases this method saves the day.
Speaking generally about the situation of users, most often the problem arises due to applications stopping, as a result of which a notification appears. Moreover, sometimes it is not the user himself who is to blame, because... he might not have disabled them, but additional programs that were installed from third-party services or various utilities to speed up the system, cleaning programs, for example, the same Clean Master.
These days, Google apps help us cope with a variety of tasks. In any difficult situation, we turn to Google for help and get a solution. But it also happens that you urgently need something in the Google application, and suddenly a pop-up window appears with the inscription: “”. And you also have to stop in the middle of the journey. This is very annoying, since you never received the desired solution and at that moment you found yourself completely helpless.
But don't give up: we will give you simple options that will help you easily solve your problem if you encounter this error. We will also teach you how to get out of the situation if Google Search stops not on the Google application, but on any other application. We also have an easy solution for situations like screen overlay detection, Google Play services stopping and many other errors for Android devices.
There are several reasons why a Google app might stop working. The Google app you're using may be out of date, or there may be another problem with the Google Play app. The trouble may be caused by something else running out of free space on your device. Currently we have 3 solutions, at least one of which will help fix this error.
Solution 1: Update Google app to latest versions
There can be several reasons for the Google App has stopped error and one of them is due to an outdated version of the Google Play app installed on your Android device. Therefore, you should update the Google app to the latest versions to resolve this issue.How to update Google Play Services to the latest version:
If you have saved the automatic update of the Play Store in the device settings, then the Google application should be automatically updated to the latest version. But due to low connectivity, services may not be updated. You can update the Google app to the latest version using this link.
Solution 2: Clear Google App Cache
Whenever you search for something in the Google app, some data, search results, and search queries are saved as a cache on your device. Google apps can also crash due to cache. You can try clearing the cache and see if that fixes the problem.To clear Google app cache: next steps:
![](https://i2.wp.com/fan-android.com/uploads/mini/full/7/1495301023_screenshot_2017-05-20-20-20-34-586_comandroidsettings.jpg)
Clearing the cache can fix the error in the Google app. You can even clear the cache of all apps using the same method.
Solution 3: Clear all Google app data:
There may be several reasons why the Google app is stopped and the glitch may be related to the Google app data. Therefore, as an alternative solution, you can try deleting all Google app data. Clearing Google app data will not delete your device's internal data, it will simply delete the result of saved searches you have performed on your Google app.To clear Google app data: next steps:
![](https://i0.wp.com/fan-android.com/uploads/mini/full/0/1495301040_screenshot_2017-05-20-20-21-52-624_comandroidsettings.jpg)
We hope that at least one of the three solutions proposed here will help you deal with the problem " Google app has stopped" If you tried some other solution and it worked, please share it in the comments to the article. Your experience may help other users.
Owners of mobile devices running Android OS are well aware that to download any official content, you need to go to the Google Play service. Here you can find various applications that help speed up your system, antiviruses for every taste, games and other very useful tools for work and entertainment.
Sometimes it is simply impossible not only to download, but even to open this most important service for mobile gadgets on Android. A message appears on the screen that an error has occurred in the Google Play services application. Usually, along with this sad message, its code is indicated, and from it you can determine the reason why the service cannot work. Let's figure out what errors happen and how you can fix them yourself.
This is a very common reason that may arise due to a conflict between the version of the Google Play service and the version of the device OS itself, or due to a malfunction in the Market.
If your phone or tablet warns you about an unknown error, that is, without specifying a code, then you can try to fix it yourself by following these steps:
In most cases, this method resolves problems with the service, but if this does not happen, you can solve the problem by simply removing it from the system, and after that you need to download and install the latest version of the Market.
You can free cache entries from the service; it is located in the system settings menu under programs installed by default by the developers of your smartphone or tablet. Select it and scroll through the menu to find the cleaning functionality.
An unknown error very often occurs due to incorrect date and time settings. You can also eliminate the discrepancy from the system settings in the column of the same name - you can select synchronization with the Internet, automatically, or set the required values manually.
Also, the reason may be the lack of Internet access, and if you use wireless networks, then check the login password and your login, it is likely that after the correction you will be able to log into the Google Play service page.
Numbered errors
If you see a Google Play Services error number on the screen of your device, this will help the user identify the problem that has arisen and quickly fix it.
Here is a list of the most common mistakes and give specific advice on what to do in this or that case:
№ 24
This problem can be caused by incorrect installation of the service service, when the user decided to first remove and then install the Market service again. The fact is that in this case, many traces remain in the system, not deleted folders, which prevent the installation from being done correctly, that is, they cause a conflict.
How to fix:
- First, from a third-party site, download to your phone or tablet any program with which you can easily get unlimited access to system settings, that is, root rights. Such a program could be, for example, Kingo Android ROOT.
- After gaining access to the system folders, find the path to the sdcard/android/data/ folder, in which the old Google Play files that have not been deleted remain. Click on them and calmly remove them from the system.
- After these steps, the new installation of the service should proceed without errors.
№ 101
Actually, this cannot be called a problem; the system simply tells you that there is not enough space in the memory of your device. Google Play is a system application, and it must be installed in the memory of the device itself, and if there is not enough space, then a message about this error pops up.
To ensure the system runs smoothly, do the following:
- Go to the system settings menu.
- Find "Application Manager", open it.
- Select the largest programs and components, and transfer them using the device to a memory card.
- Check the sufficiency of space from the main menu in the "Memory" section: the free space should be marked green.
Cache entries also take up a lot of space, and it would be good to get rid of them; we explained how to clean the device in the example above.
№ 403
This problem may appear due to the presence of several Google accounts at once, both on the device itself and in services. To solve the problem, go to the settings from your main account, delete the service, and then install it again. There shouldn't be any problems.
Problems may also arise due to connecting to a proxy server (used to open sites prohibited in Russia); when redirected to another country, it is impossible to receive updates, so the number of this particular problem pops up. To get rid of the problem, you must first stop Google Services and then clear all data.
№ 481
This problem occurs when the created account is incorrectly identified, and to get rid of it, you first need to delete the incorrect account, and then create it again on your device. After deleting, be sure to restart your device for the changes to take effect!
№ 491
This Google Play services error is due to the inability to delete and reinstall an application from a specific account.
To solve:
- First, delete cache entries in Google Play, reboot.
- After the system starts, go to the settings menu, select "Accounts and Sync".
- Find your account and click "Delete".
- Restart the device again, set a new account value or restore the old one. The service should work.
№ 492
In this case, the Dalvik virtual machine, which uses Java-based software, crashed. And in this case, in principle, like the first action in all others, you need to clear all entries of the created cache in the Google Play and Play Market services from the main settings menu. Clean and restart one by one.
If these steps do not lead to success, then you can reset all device settings to factory settings from the main settings menu. If there is valuable information, then transfer it to a memory card or computer, and only then reset it.
Error code rh-01
This has been a fairly common problem lately. It can be solved in several ways. We wrote about this in the article “”.
Conclusions
These and other types of errors are in most cases corrected by clearing cache entries. Well, a type like No. 911 is associated with an unsuccessful attempt to access the Internet via a Wi-Fi wireless network; here you just need to check all the settings and set new login values.