Content personal account. Content personal account Tele2: detailed description of the service Content account Tele2

Everyone who uses the mobile Internet has at least once experienced the unexpected loss of money from their phone account. The main reason is that some sites automatically issue paid content subscriptions to visitors. As soon as you listen to music or click on a picture on such a page, a decent amount has already been debited from your mobile balance.

Content personal account

It is possible and necessary to combat such fraudulent applications. The easiest way to avoid unnecessary expenses is to open a Tele2 content personal account. The essence of the service is that a separate content account is attached to your main mobile account. So, payments for your calls, messages, and Internet will come from your main account. And all costs for content can only be charged to content.

If there are no funds in the content account, the funds will not be debited, and the fraudulent subscription will not be connected. This way you can control unwanted content costs and protect yourself from unnecessary subscriptions and services. Even if you are connected to some kind of paid subscription while surfing, money will not be withdrawn from your main account. You can plan how much you are willing to spend on content.

Video instructions on how to prohibit paid subscriptions on Tele2

Connecting and managing your content account

To activate the content personal account service, you need to come with your passport to the Tele2 service center branch and fill out the appropriate application. No more than ten days after registration of the application, the content account will be opened. You will be notified of this via SMS.

To close a content personal account, contact the subscriber service center or call the help desk at .

Managing a Tele2 content personal account is very convenient. The following commands are intended for this:

typing *160# “Call”, you confirm the use of the service;
team *160*1# “Call” calls up a certificate about the balance on the personal account;
to transfer money from the subscriber's main account to the content account, dial *160*SUM#"Call";
You can return funds from your content account to your main account by using the command *160*SUM*0#"Call".

You can replenish your content account by transferring a certain amount from the balance of your main personal account.

For example, if you need to transfer 50 rubles to a content account, type *160*50# “Call”;
And to return funds back to your personal account, send the command *160*50*0 “Call”.

It is possible not to replenish the content account at all. Then you will be sure that excess money will not disappear from your main personal account.

In addition to the “Content Account” service, I recommend be sure to enable web subscription ban via USSD command *931# (call). This way you will “ban” all subscriptions that can independently connect when visiting various websites.

Connecting, maintaining and disconnecting the content personal account service from Tele2 is absolutely free. Now you can rest easy. Safe mobile Internet surfing and safety of funds in your personal account are guaranteed.

The services of mobile operators have long gone beyond ordinary communication services. However, when using some, users may experience inconvenience. And the main thing that irritates users is entertainment services, which are mainly provided not by telecom operators themselves, but by their partners.

Connecting content services and subscriptions can sometimes lead not only to unexpected costs for the client of any cellular operator, but also to a complete reset of the account. However, a client of any operator can connect a separate content account to his number to avoid such unpleasant moments, and today we will tell you about such a service on MTS, Beeline, MegaFon, and Tele2.

Why do you need a separate account?

There are various services from mobile operators that allow you to disable ordering services from content providers on Beeline, MTS, MegaFon, and Tele2 numbers. However, this will not allow you to completely limit yourself from unexpected write-offs.

This is due to the fact that not all content services are provided by the operators themselves, and prohibiting the use of such services and subscriptions, by setting a ban, usually implies a restriction only on services from third-party companies. But if the entertainment service is provided through the operator itself, then it is much more difficult to fight it.

In this case, it is a separate content personal account that will allow you to completely limit yourself from the fact that such write-offs will continue from the balance of the Tele2, MegaFon, Beeline, or MTS number.

There are also benefits to using this additional balance for those who use individual content services but want to limit themselves from the rest. So, for example, a Beeline subscriber uses entertainment content services with an order by number 5591, but in the list of connected ones he discovers that there are also paid services by number 7944 or 6513, and wants to disable them.

It is a separate personal account that will allow you to continue to use and pay for the ones you need, but not to use the connected ones accidentally. Having a separate balance, the user will be able to deposit money into it only if he needs to pay for content that is useful to him.

Those who have encountered random charges for entertainment services know that it is almost impossible to get your money back. So, if a MegaFon subscriber accidentally connected access to a content service, then in order to get the money back you will need to contact the company that provides paid content.

How to connect a separate balance

The service is provided by all mobile operators, but it is extremely difficult to find information about it on official websites. There is no way to connect it as quickly and easily as accidentally subscribing to a paid entertainment service.

A separate balance is provided by all operators free of charge, and you don’t have to worry about making additional payments for its use.

Depending on the cellular operator, the service may be called differently, but its meaning does not change. So, on MTS and Beeline it is a “Separate Personal Account”, on Tele2 it is a “Content Personal Account”, and on MegaFon it is simply a “Content Account”. To use it, you must contact the operator in person at the office and submit a written application.

After connecting a separate balance for content, the subscriber becomes available an additional virtual number used to pay for entertainment and information services.

If necessary, you can top up your additional account by transfer from your main account. For this purpose, operators have special commands available.

Please note that it is also possible to transfer money back from the content balance to the main balance. However, after such a transfer, the funds can only be used to pay for communication services, as when replenishing the balance from other regular cell numbers.

conclusions

Using a separate account for content services allows the user to completely limit themselves from being charged for entertainment and information services. To do this, it is enough not to deposit money on it. Since the content ban available from any operator does not apply to all paid services, using a separate balance you can avoid accidental write-offs.

The service is also ideal for those who use some content services and do not want to completely block access to them. In this case, you can top up a separate balance if you need to pay for the necessary services, and avoid write-offs when activating others.

Most users get annoyed when they receive mobile subscriptions. A command entered by mistake, followed by a link - and you are already subscribed to a service that constantly deducts money from your balance. First of all, subscribers who are less technically savvy suffer from this problem. A specialized set of services helps protect the client from unnecessary expenses. In this review article we are going to look at the “Content Personal Account” service from Tele2 - what this service is and how you can use it.

Entertainment and information services are mainly subscriptions that consume the balance of telephone funds. Some people are even interested in them, while others simply get annoyed at the sight of them, because for the most part we are not able to notice their appearance.

Here are ways to avoid subscriptions:

Do not click on incomprehensible links found on the Internet - there are a lot of them on the Internet, they imply an automatic subscription to entertainment content;
Do not enter commands that are unknown to you - if you come across a command that interests you online, do not rush to send it. Find reviews about it online and make an informed decision;
Do not make calls to short numbers - calls to certain numbers will certainly lead to the appearance of subscriptions;
Do not use pirated software from resources with dubious content - such resources are full of viruses that lead to unwanted automatic subscriptions.

There are protections against this malware. For example, most smartphones today are equipped with a blocker for calls and sending SMS to short numbers - first the system makes sure that the user is familiar with the prices.

Now we invite you to familiarize yourself with the “Content Personal Account” from Tele2 and how it helps solve the problem with dubious content. This option involves opening a special the account from which entertainment services are actually paid for. And if there is no money in the account, then the paid subscription is simply not activated. This principle guards against the loss of client funds.

We also recommend that you definitely use a content personal account if you are surrounded by people who do not understand computer security. For example, the service will come in handy for children and people of retirement age - these groups lose money the most. In short, the risk of subscribing to something unwanted is always present.

Connecting the “Content Account”

There are no specific USSD commands that can connect a client to a content account in Tele2. You won’t be able to add it through your “Personal Account” either. The mechanism why the operator does not give the right to personally manage the connection of this service is not completely clear. Based on this, we have only one option left - we arm ourselves with a passport and go to the Tele2 branch - only with the help of office specialists will they connect us to the “Content LAN”.

The operator allocates 10 days for this procedure - the subscriber will learn about the successful completion of the connection operation after receiving an SMS. All this is very strange, for example, for Beeline this operation does not take even a minute.

If for a number of reasons you want to disable the “Content Personal Account”, you also need to come to the Tele2 branch. There is also a simpler method - the service is deactivated by calling the number 611 . In this case, the account will be removed from service instantly, and you will not have to wait 10 days for completion, as when connecting.

How to use the content account?

We wrote earlier that financial contributions for entertainment services must be written off not from a regular account, but from a special one - for this it needs to be replenished in advance. If there are no funds, then various types of paid services will not be able to be assigned to your number. If you still feel the need for them, top up your content account. For this purpose, enter the USSD request *160*amount#— funds from your balance will be redirected to the content account.

It is also possible to use additional commands. For example, request *160*1# needed to check the balance of funds on the balance of the content drug. If you understand that the amount placed on it is large, then it is possible to return it to the main account by sending a USSD command *160*amount*0#. There are no restrictions on amounts, as well as commissions.

Registration of numerous subscriptions and additional entertainment services can make the subscriber’s life more fun and positive. But the presence of a large number of active options can lead to a situation where the user suddenly does not have money to make a call. A Tele2 content account was created specifically to combat such provisions. It allows you to distribute finances in advance and not spend on entertainment more than a predetermined amount that the SIM card owner can afford. As a result, the subscriber will be able to save on communications and constantly maintain the opportunity to communicate with loved ones. Connected paid services will not interfere with this.

The name content account speaks for itself; it clearly indicates the main purpose of the new Tele2 service. It represents an additional account that the client can open. The money transferred to it will be used only to pay for all kinds of paid entertainment subscriptions and applications. A huge advantage of its appearance is that as a result, the funds from the main balance will only be used to cover basic mobile communications: calls, SMS messages and Internet traffic.

The described option will be especially useful for those people who are afraid of signing up for a random subscription. Having a separate balance for entertainment will guarantee that accidentally connected options will not lead to serious thoughtless, unplanned expenses.

How to connect a content personal account on Tele2?

Customers interested in this offer should find out how to connect a Tele2 content account. The operator has provided 2 main activation methods:

a special service USSD command *160# and pressing the call key;
by visiting the nearest service office in person and writing an application.

It should be noted that the first approach may not be available on some phones. Therefore, after entering the command, you should definitely wait for a message to arrive confirming the successful completion of the operation. After that, all you have to do is deposit money into your account.

How to create a content personal account on Tele2?

It is important to mention that the mobile company recommends the second creation method, since it eliminates the possibility of accidentally activating the option and gives the operator a written guarantee that the client himself made such a decision. To use this approach, you will have to:

visit the nearest sales showroom;
report your desire to the manager working there;
fill out an application;
wait for the application to be approved and an additional balance to be created.

A prerequisite for connection, without which it is impossible to complete the operation, is that the client has a passport. Without it, office staff will not be able to help the visitor.

Content personal account has not been created Tele2

In all situations that arise when the user is unable to create a content account on Tele2, you should contact the contact center. Support service consultants will understand the current situation and find out what prevented the successful completion of the operation. When writing an application in the office, it is advisable to seek clarification from the same manager who carried out the service and accepted the application earlier. This will help avoid misunderstandings and guarantee that you will receive help and resolve existing difficulties. It is almost impossible to cope with existing difficulties on your own, since only Tele2 employees are involved in performing the described operation.

How to manage your Tele2 content account?

It is pointless to pay close attention to the question of how to manage the connected option, since it does not provide any special functions or actions. Users can only transfer money to the account or withdraw the required amount from the balance. That is, the described option can confidently be called a special wallet that allows you to reduce mobile communications costs and optimize spending on entertainment. Its main purpose is to strictly separate the costs of calls and subscriptions; it does not provide or allow anything additional.

How to top up your Tele2 content account?

Depositing funds into your Tele2 content personal account is carried out using a special USSD command. But it is important to remember that you can only top it up from the main balance, so you should calculate your own finances correctly. If the money has already been counted, all you have to do is dial *160*amount# and press the call button. Additionally, subscribers need to know the following combinations:

*160*1# – check the balance and clarify the amount of remaining funds;
*160*amount*0# – reverse financial transfer.

Additionally, you can control the movement of money in the subscriber’s personal account on the official Tele2 portal.

How to close an account?

The account is closed using almost the same methods that were used to activate it. But the cellular company prudently refused to use commands so that the deletion would not happen by accident. Instead, she added communication with contact center consultants. As a result, clients are able to choose between:

personal visit to the sales office and re-writing the application;
by calling the support number 611 and asking the operator to carry out the planned operation and close the account.

In each case, you need to prepare your passport in advance. It will allow company employees to make sure that this is the real owner of the SIM card.

Any person who uses mobile Internet services has sometimes encountered fraud. It manifests itself in the disappearance of funds from the phone balance. It is worth noting that the telecom operator has nothing to do with it. The most common reason for such a loss is that various sites and Internet resources automatically make subscriptions for users, which are provided on a paid basis. The subscriber only needs to listen to the audio recording or look at the image on a similar page on the Internet, and the funds will be debited from the personal account immediately.

Tele2 subscribers can no longer worry and protect themselves from such fraud by using the Tele2 content personal account. How to connect it and what its features will be discussed below in the article.

Naturally, mobile customers need to fight fraudsters and keep their money on their balance. It is the content account that allows you to get protection and get rid of unexpected financial costs. The whole point of such a service is that another, separate, personal account is assigned to the main account of the mobile device. This account is for content only. Thus, payment for voice communications, for sending messages and payment for other communication services occurs from the balance of the main telephone balance. As for content services, payment for them will be made from an additional balance.

If there is not enough money on the additional balance, the debit will not occur, which means that fraudsters will not be able to activate paid subscriptions on the device. Thanks to this, subscribers can control their costs, which are intended for such resources, and also have the opportunity to protect their funds and phone from unnecessary and expensive services. Even when you access the Internet and connect to any paid service, the funds on the main balance will be saved and will not be withdrawn. The subscriber himself has the right to decide how much he will spend on such services.

Connection and control methods

To connect a content personal Tele2 account, subscribers will need to use only one possible method. It consists of a visit to the Tele2 brand store. The subscriber will need to have a passport with him, and then ask the specialist to provide a form for obtaining an additional balance. Next, you will need to fill out an application and 10 days later, from the moment the request is registered, the second account will be activated. The client will be notified via an incoming message from the telecom operator that the service is already enabled and assigned to the SIM card. The body of the email will contain information about successful activation.

Subscribers can also refuse to provide such a service at any time. To do this, you can use two methods:

Each person can disable the service through specialists of any branded communication store. To do this, you will need a passport or other document that confirms your identity.
You can also disable the second account with the help of the operator. To do this, you need to call 611, after which you need to ask the operator to deactivate the service. To complete the procedure, you will need to provide the number and series of your passport.

As for managing the service, it is very easy. To do this, users can use special combinations:

If it is necessary to confirm the use of the service, the client should enter the request * 160 # on the mobile device and then press the call button to send it.
To view how much money is left on the balance, you need to order a certificate, which is called by the combination * 160 * 1 #.
Subscribers can also transfer the required amount of money to the content balance from the main account. To do this, you need to dial the command * 160 * on your phone enter a number that equals the transfer amount# .
Also, if necessary, you can order a refund from the additional balance to the main balance. To do this, you need to dial the combination * 160 * transfer amount * 0 #.

Tele2 has also developed an additional feature with which the subscriber will not have the right to top up the content account at all. In this case, you can rest assured that all your money will be safe and sound.