• mts phone tracking function. How to activate the "supervised child" service from mts. Service Child under the supervision of MTS

    Dear subscribers!

    "Locator" and "Supervised Family" services cannot be correctly provided in the 4G network if there is equipment supporting this network. You can change your preferred network bands in your device's settings.

    Thanks to the “Surveyed Family” service, each parent will stop constantly wondering where the child is now: at school, at training, on a walk with friends or visiting grandma. Supervised Family service allows you to determine the location of the child and find out what address he is right now.

    Information about the whereabouts of the child is private and available only to his parents. The Supervised Family service is based on determining the location of a child's mobile phone in the MTS network. Works on any GSM mobile phone and does not require installation, configuration and launch of additional programs.

    The mobile application "Where are the kids", developed for Android OS, will show the location of the child's phone on the screen of the smartphone with the status of "parent". With it, you can see on the map where subscribers with the status of "child" are located. Mobile Internet traffic is not charged.

    Parents

    You can:

    • determine the location of children and other family members from a mobile phone using SMS commands (see the section "Available SMS commands of the service");
    • view and change registration data: code, family composition, etc.;
    • change your name in the service;
    • view and change your location permissions;
    • establish a ban on determining your location;
    • change the composition of registered family members: delete, add new ones;
    • completely disconnect from the service with the deletion of all family data.

    Children

    Your child enrolled in the service can:

    • determine the location of parents* and other family members from a mobile phone using SMS commands;
    • view registration data: family code and composition, names of family members;
    • change your name in the service.

    *Provided that parents have not set a ban on determining their location.

    In order to use the service, you need to register your family in the Supervised Family service by following a few simple steps.

    After registration, you will be able to determine the location of your family members by sending SMS commands to the short number 7887.

    In order to use the service, you need to register your family in the Supervised Family service by following a few simple steps. Registration is free.

    Step 1: Register one of the parents

    Send a message to MAMA<ИМЯ>or PAPA<ИМЯ>to number 7887.<ИМЯ>is your name that will be used in the service, from 3 to 20 letters or numbers in length.

    For example: MAMA Natasha (or MAMA Natasha)

    Wait for a response to your message, it will contain the CODE assigned to your family. It must be used to register the rest of your family members so that the service will recognize you as a single group in the future.

    Step 2: Register your child and other family members*

    To register a child, send a message CHILD from his mobile phone<ИМЯ> <КОД СЕМЬИ>to number 7887.
    <ИМЯ>is the child's name of your choice to be used in the service, from 3 to 20 letters or numbers in length.
    <КОД СЕМЬИ>- this is your family's unique code, received during the registration of the first parent.

    For example: BABY Vova f54g8 (or BABY Vova f54g8)

    Similarly, you can register a second and subsequent children in the service.

    You can also register a second parent in the service, for this send a message PAPA from his mobile phone<ИМЯ> <КОД СЕМЬИ>

    For example: PAPA Boris f54g8 (or PAPA Boris f54g8)

    * A family can have a maximum of 9 members, including registered parents.

    Location determination

    To locate your children registered with the service, send WHERE THE CHILDREN to 7887. You will receive each child in response.

    Also you can send a request WHERE<ИМЯ>
    <ИМЯ>- the name of the child registered in the service.

    For example: WHERE Vova (or GDE Vova)

    For information about additional features of the service, please read the full list of SMS commands used in the service.

    * The subscription fee includes an unlimited number of location requests within 30 calendar days (hereinafter referred to as the “billing period”) of the first three subscriber numbers determined during the billing period. Determining the location of the 4th and subsequent subscriber numbers is charged separately.

    If one of the three numbers included in the subscription fee is replaced by another number, location determination will be charged in excess of the subscription fee until the end of the current billing period.

    The frequency of received requests can be limited to one request every three minutes. The validity period of the service is not tied to a calendar month, but is counted from the moment of the first successful location request. The subscription fee is deducted from all users of the service who performed location requests, regardless of their role in the family.

    All tariffs are given in Belarusian rubles, including VAT, rounded up to the next higher number.

    When registering, the user receives a 2-week non-tariffed (trial) period of using the service, about which he receives a corresponding notification. The trial period is provided individually to each user of the service and does not depend on his role in the family.

    When the end date of the trial period arrives (unless the service is disabled or suspended), the user receives an SMS notification about the end of the trial period (at the same time, automatic schedules are suspended). In the future, the subscription fee will be charged every 30 days, regardless of whether location requests are sent. To stop charging the subscription fee, send the STOP command to 7887.

    SMS-messages to number 7887 are not charged.

    Requests to determine the location of family members from subscribers who are in partial, forced, voluntary blocking of a subscriber number or blocking "Lost SIM card" are not processed.

    You can suspend the use of the service for a while by sending the STOP command to the short number 7887. In this case, you retain the ability to use the service, and to resume using, simply send a search request.

    If you do not plan to use the service anymore and want to delete your account from the Supervised Family service, you need to send the DELETE command to 7887.

    WEB interface

    Registration

    To enter the WEB-interface of the services, the subscriber must enter the login and password received after sending the SMS-message LOGIN to number 7888. When logging into the services for the first time through the WEB-interface, the subscriber will be asked to select a role in the family, after which the subscriber will receive a unique code of his family and instructions for registering children and locating them. Requests to 7888 number are not charged.

    After authorization on the mpoisk.by portal on an electronic interactive map, the user can view the current location of the family member he has chosen. To do this, click on the family member icon on the right.

    The results of location requests made manually or automatically (on a schedule) can be viewed by the user in the Query History section. The user can select the time period for which the report needs to be generated.

    Information about completed requests is stored in the Request History for 14 calendar days.

    Next, you need to set the tracking frequency (daily, weekdays, weekends, weekdays, once) - for example, “on weekdays” (subscriber location messages will be received every day, excluding Saturday and Sunday) and tracking parameters:

    • tracking start date;
    • tracking interval - the frequency with which automatic requests for the location of the selected family member will be performed within the specified time interval;
    • tracking end date.
      Important! It is recommended not to leave the end date "open" (Never mode);
    • the "Send notifications" checkbox means that messages about the location of the selected family member will be sent to the user's mobile phone;
    • Click the OK button to save the schedule.

    The accuracy of determining the location of a subscriber in the city center is hundreds of meters, on the outskirts of the city - about a kilometer or more, outside the city, the error in determining the location can reach several kilometers.

    Action Description Options for action Example Result
    Registration of the first parent (father or mother) in the service Send SMS
    DAD'S NAME or
    MAMA NAME
    PAPA DIMA
    MOM SVETA
    Message with a welcome message, a unique code and instructions for registering the rest of the family
    Registration of the second parent in the service Send SMS
    DAD NAME CODE or
    MAMA NAME CODE
    to the number 7887, the name can consist of numbers and letters, the length is from 3 to 20 characters
    PAPA DIMA 1D25Y
    MOTHER OF LIGHT 1D25Y
    Welcome message and instructions for registering other family members
    Registration of a child Send SMS
    BABY NAME CODE
    to the number 7887, the name can consist of numbers and letters, the length is from 3 to 20 characters
    CHILD VOVA 1D25Y Welcome message and instructions for submitting search queries
    Change your own name (available to all family members) Send SMS
    NAME NEW_NAME
    to number 7887
    the name can consist of numbers and letters, the length is from 3 to 20 characters
    NAME DIMON Name change message
    Family code information Send SMS CODE
    to number 7887
    CODE Message with family code
    Removing one of the family members (only available for parents) Send SMS
    REMOVE NAME
    to number 7887
    REMOVE LIGHTS Request to confirm deletion of a family member's account. If confirmation is received, a message about deletion
    Removing the CHILDREN group from the service (only available for parents) Send SMS
    DELETE CHILDREN
    to number 7887
    DELETE CHILDREN A request to confirm the deletion of a group entry. If confirmation is received, a message about deletion
    Removing your account from the service (only available for parents)
    Deleting the last parent entry deletes all registered groups (CHILDREN, CHILDREN 1, or CHILDREN 2).
    Send SMS
    DELETE
    to number 7887
    DELETE Request to confirm deletion of your account. If confirmation is received, a message about deletion
    Prohibition of determining their location for everyone (if the user is a child, then the ban is placed on all family members except parents) Send SMS
    OFF
    to number 7887
    OFF
    Allowing all family members to determine their location Send SMS
    ON
    to number 7887
    ON
    Location blocking for an individual user (child can't set parental blocking) Send SMS
    OFF NAME
    to number 7887
    OFF DIMA Reporting personal status in relation to other family members
    Permission to determine your location for an individual user Send SMS
    ON NAME
    to number 7887
    ON DIMA Reporting personal status in relation to other family members
    Prohibition of determining their location for all members of the group (if the user is a child and he is a member of this group, then the ban is set for all members of the group except him) Send SMS
    OFF CHILDREN
    to number 7887
    OFF CHILDREN Reporting personal status in relation to other family members
    Allow all members of this group to determine their location Send SMS
    ON CHILDREN
    to number 7887
    ON CHILDREN Reporting personal status in relation to other family members
    Finding the location of one of your family members. To determine your location, you must enter your NAME Send SMS
    WHERE NAME
    to number 7887
    WHERE IS THE LIGHT
    Locating Parents Send SMS
    WHERE MAMA or
    WHERE IS DAD
    to number 7887
    WHERE IS MAMA Location message
    Locating members of the KIDS group Send SMS
    WHERE ARE CHILDREN
    to number 7887
    WHERE ARE CHILDREN Location message
    Get a list of your family members Send SMS
    FAMILY
    to number 7887
    FAMILY Message about the composition of the family registered in the service
    Viewing a list of family members for whom the subscriber has set a barring Send SMS
    STATUS
    to number 7887
    STATUS Location Denied List Message
    Service suspension Send SMS
    STOP
    to number 7887
    STOP Service is suspended
    Request a user's role in a family Send SMS
    ROLE
    to number 7887
    ROLE Message about the current role in the family
    Role Reversal - Parents Only Send SMS
    ROLE NEW_ROLE
    to number 7887
    ROLE OF THE DAD Role Change Message
    Removing the entire family from the service (only available to parents) Send SMS
    DELETE FAMILY
    to number 7887
    DELETE FAMILY Request for confirmation of removal of the family. If confirmation is received, a message about deleting the family
    Deletion confirmation (sent in response to the DELETE command) Send SMS YES
    to number 7887
    YES Message about removal from the service (account or family)

    1. For the purposes of these Rules:

    The terms "family", "child", "mother, father", "parents" are used conditionally; the term "family" means a group of MTS subscribers (in the amount from 1 to 9 inclusive) using the services "Family under supervision (subscription fee)" and "Family under supervision (request)" under the terms of these Rules, to receive these services within this groups; "Mom", "dad", "parents" determine the location of the "child".

    The location (SIM card) of the corresponding MTS subscriber is understood to be the central point of the approximate area of ​​the current location of the SIM card of this subscriber, connected to the MTS network using a GSM standard mobile phone, determined using MTS equipment, indicated with an accuracy of hundreds of meters (for settlements) , kilometers or more (for the outskirts of the settlement) and with an error of up to several kilometers (outside the settlement).

    2. Service "Family under supervision (subscription fee)" allows the subscriber of JLLC "Mobile TeleSystems" (hereinafter - MTS) on the terms of these Rules to determine the current location (SIM-card) of another MTS subscriber - a member of his family. Includes an unlimited number of SMS and WEB requests during the billing period (30 calendar days) to determine the location of 3 subscriber numbers registered in the subscriber's family.

    Service "Surveyed Family (Request)" allow the subscriber of JLLC "Mobile TeleSystems" (hereinafter referred to as MTS), under the terms of these Rules, to generate requests for determining the location (SIM card) of the fourth and any subsequent MTS subscriber - a member of his family by SMS-number 7887 or using the web interface https:/ /mpoisk.by/. Messages to the short number 7887 are not charged when you are in the territory of the Republic of Belarus.

    3. During the initial connection of the service "Family under supervision (subscription fee)", the subscriber is provided with a test period within 14 (fourteen) days from the date of connection. There is no charge for using the service during the trial period. The test period is provided to the subscriber only once. At the end of this period, the monthly subscription fee begins to be automatically deducted from the subscriber, regardless of the fact that requests were made in the test period. Before the end of the test period, the subscriber receives the appropriate information via SMS. A test period is provided to each family member upon initial connection to the service "Family under supervision (subscription fee)"

    A one-time debiting of the monthly fee is made from the subscriber's personal account after the expiration of the test period, then every 30 (thirty) days until the service is disconnected.

    If the service is disconnected and reactivated, the test period is not provided, and the monthly fee is debited from the subscriber's personal account on the day of connection, then every 30 (thirty) days until the service is disconnected. If the service is disabled before the end of the trial period, the monthly fee is not charged. The billing period is 30 (thirty) days from the moment the monthly service fee is charged. The billing period is not tied to a calendar month. If the service is suspended before the end of the 30-day billing period, the funds will not be returned.

    Users with the "Child" role begin to be deducted every 30 (thirty) days only after they make location requests (including when making location requests during the trial period). If a user with the "Child" role has not made a single location request after connecting to the service, the monthly fee is not deducted from him

    The monthly fee from users with the role of "Mom" and "Dad" is charged on the day of connection to the service automatically (or the next day after the end of the test period), regardless of the fact of making requests in this billing period.

    A Family can have a maximum of 9 members, including registered parents. The frequency of query execution is limited to a period of 1 query every 3 minutes.

    4. Determining the location of the corresponding MTS subscriber using the services "Supervised family (subscription fee)" and "Survened family (request)" is possible only in the coverage area of ​​the MTS network. The service can be provided correctly only in 2G/3G networks. The subscriber can change the list of preferred networks on his own in the settings of his telephone set.

    Obtaining these services does not require installation, configuration and launch of additional programs. Applicable mobile applications Services for smartphone users may be installed at the request of the user, but are not required.

    Obtaining information about the current location (SIM card) of an MTS subscriber within the framework of the services "Surveyed family (subscription fee)" and "Survened family (request)" is available only to MTS subscribers from among the family members provided for by these Rules, connected to these services.

    5. In order to use the services “Surveying family (subscription fee)” and “Surveying family (request)”, an MTS subscriber needs to register an account and all desired subscribers as part of the Service by following the steps below (see the “Registration” section).

    After registration, an MTS subscriber will be able to determine the location of his family members in one of the following ways:

    · by sending SMS-requests to the short number 7887;

    on the website www.mpoisk.by*

    * To use the Internet version of the services, you need a login and password received as a result of sending a non-chargeable technological SMS message LOGIN LOGIN to number 7888.

    using the mobile application "Where are the children"*

    * The mobile application "Where are the kids", developed for Android OS, will show the location of the child's phone on the screen of the smartphone with the status of "parent". With it, you can see on the map where subscribers with the status of "child" are located. Mobile Internet traffic is not charged. When writing off the quota within the unlimited Internet services "BIT", "SuperBIT", "Unlimited VIP", "MiniBIT", "SmartBIT", "Unlimited", "Unlimited 2.0", "Picnic" is not taken into account.

    6. Registration

    To use the service, an MTS subscriber needs to register his family by following a few simple steps. Tariffication of technological SMS-messages to the short number 7887 is not performed during the registration process.

    Registration via SMS interface

    Step 1: Register one of the parents

    An MTS subscriber needs, using his subscriber number (SIM card) in the MTS network, to send a message MAMA<ИМЯ> or DAD<ИМЯ> to number 7887. <ИМЯ> - this is the conditional name of the parent that will be used in the services, from 3 to 20 Latin or Cyrillic letters or numbers.

    For example: MAMA Natasha(or MOM Natasha)

    Next, you need to wait for a response to the message, it will contain the CODE that is assigned to the family of the MTS subscriber. It must be used to register the rest of the family so that in the future the system will recognize all family members as a single group.

    Step 2: Registering the child and other family members

    To register a child, it is necessary, using his subscriber number (SIM card) in the MTS network, to send a message CHILD<ИМЯ> <КОД СЕМЬИ> to number 7887.
    <ИМЯ> - this is the chosen conditional name of the child, which will be used in the services, in length from 3 to 20 Latin or Cyrillic letters or numbers.
    <КОД СЕМЬИ> - this is a unique family code obtained during the registration of the first parent.

    For example: BABY Vova f54g8(or BABY Vova f54g8)

    Similarly, you can register the second and subsequent children.

    You can also register a second parent, for this you need to send a message using his subscriber number (SIM card) in the MTS network DAD<ИМЯ> <КОД СЕМЬИ> to the number 7887 (in the case when the mother registered first).

    For example: PAPA Boris f54g8(or PAPA Boris f54g8)

    Step 3: Locating

    To determine the location (SIM cards) of registered children, you must send WHERE ARE CHILDREN to 7887. In response, the MTS subscriber (parent) will receive a message indicating the location (SIM cards) of each child.

    You can also send a request WHERE<ИМЯ> to find out the location of only one of the children.
    <ИМЯ> - registered name of the child.

    For example: WHERE Vova(or GDE Vova)

    The family can include no more than 9 members, including registered parents.

    Registration via WEB-interface

    To enter the WEB-interface of the services, the subscriber must enter the login and password received after sending the SMS-message LOGIN to number 7888. When logging into the services for the first time through the WEB-interface, the subscriber will be asked to select a role in the family, after which the subscriber will receive a unique code of his family and instructions for registering children and locating them.

    Sending an SMS with registration data to number 7887 or the fact of registration using the WEB interface means:

    Full and unconditional consent of the subscriber to determine his location (location of the SIM card);

    Familiarization of the subscriber, as well as full and unconditional agreement with the Rules for the provision of services "Supervised family (subscription fee)" and "Supervised family (request)".

    Internet traffic when accessing the web interface while in international roaming is charged in accordance with the tariff for the international roaming service “GPRS (1MB).

    4. Deactivation of services

    An MTS subscriber can suspend the use of services for a while by sending a command STOP to the short number 7887. For the period of suspension of the use of services, billing is not carried out, until the first request with a successful location determination, the balance of the subscription fee is not returned. In this case, the MTS subscriber retains the ability to use the services, and in order to resume using, he just needs to send a search request ( WHERE<ИМЯ> or WHERE ARE CHILDREN).

    If the MTS subscriber does not plan to use the services anymore and wants to delete his account, the MTS subscriber needs to send a command DELETE to number 7887.

    Deleting a "child" is available only to "parents". To do this, send an SMS with the text: REMOVE NAME to 7887.

    5. Opportunities when using the services "Supervised family (subscription fee)" and "Supervised family (request)"

    After successful registration, the service user will have access to the following options:

    Parents can:

    determine the location of children and other family members from a mobile phone using SMS commands (see the "Available SMS commands" section below);

    determine the location of children and other family members, including according to a given schedule, on a detailed map of the web portal www.mpoisk.by*;

    View the history of completed requests on the www.mpoisk.by web portal**;

    View and change registration data: code, family composition, etc.;

    change your name in the services;

    View and change permissions to determine your location;

    set a ban on determining your location;

    Change the composition of registered family members: delete, add new ones;

    Completely disconnect from services with the deletion of all family data.

    Children can:

    determine the location of parents*** and other family members from a mobile phone using SMS commands;

    determine the location of parents and other family members, including according to a given schedule, on a detailed map of the web portal www.mpoisk.by;

    View registration data: family code and composition, names of family members;

    · change your name in services.

    * To use the Internet version of the service, you need a login and password received by sending a non-chargeable technological SMS message LOGIN to number 7888. If the MTS subscriber has forgotten his login and password, he also needs to send a non-tariffed technological message LOGIN to number 7888.

    ** The history of completed requests is kept for 30 calendar days.

    *** Provided that parents have given permission to determine their location using the appropriate commands. There is no provision for a child to be prevented from determining their location by their parents.

    6. Available SMS commands

    Action Description

    Options for action

    Result

    Registration of the first parent (father or mother)

    Send SMS

    DAD'S NAME or

    MAMA NAME

    PAPA DIMA

    MOM SVETA

    Message with a welcome message, a unique code and instructions for registering the rest of the family

    Registration of the second parent

    Send SMS

    DAD NAME CODE or

    MAMA NAME CODE

    to the number 7887, the name can consist of numbers and Latin or Cyrillic letters, the length is from 3 to 20 characters

    PAPA DIMA 1D25Y

    MOTHER OF LIGHT 1D25Y

    Welcome message and instructions for registering other family members

    Registration of a child

    Send SMS

    BABY NAME CODE

    to the number 7887, the name can consist of numbers and Latin or Cyrillic letters, the length is from 3 to 20 characters

    CHILD VOVA 1D25Y

    Welcome message and instructions for submitting search queries

    Family code information

    Send SMS CODE

    to number 7887

    Message with family code

    Removing one of the family members (only available for parents)

    Send SMS

    REMOVE NAME

    to number 7887

    REMOVE LIGHTS

    Request to confirm deletion of a family member's account. If confirmation is received, a message about deletion

    Removing the CHILDREN group from the service (only available for parents)

    Send SMS

    DELETE CHILDREN

    to number 7887

    DELETE CHILDREN

    A request to confirm the deletion of a group entry. If confirmation is received, a message about deletion

    Action Description

    Options for action

    Result

    Deleting your account (only available for parents)

    Deleting the last parent entry deletes all registered groups (CHILDREN, CHILDREN 1, or CHILDREN 2).

    Send SMS

    DELETE

    to number 7887

    Request to confirm deletion of your account. If confirmation is received, a message about deletion

    Prohibition of determining their location for everyone (if the user is a child, then the ban is placed on all family members except parents)

    Send SMS

    OFF

    to number 7887

    Reporting personal status in relation to other family members

    Allowing all family members to determine their location

    Send SMS

    to number 7887

    Reporting personal status in relation to other family members

    Location blocking for an individual user (child can't set parental blocking)

    Send SMS

    OFF NAME

    to number 7887

    OFF DIMA

    Reporting personal status in relation to other family members

    Permission to determine your location for an individual user

    Send SMS

    ON NAME

    to number 7887

    Reporting personal status in relation to other family members

    Prohibition of determining their location for all members of the group (if the user is a child and he is a member of this group, then the ban is set for all members of the group except him)

    Send SMS

    OFF CHILDREN

    to number 7887

    OFF CHILDREN

    Reporting personal status in relation to other family members

    Allow all members of this group to determine their location

    Send SMS

    ON CHILDREN

    to number 7887

    Reporting personal status in relation to other family members

    Action Description

    Options for action

    Result

    Finding the location of one of your family members. To determine your location, you must enter your NAME

    Send SMS

    WHERE NAME

    to number 7887

    WHERE IS THE LIGHT

    Location message

    Locating Parents

    Send SMS

    WHERE MAMA or

    WHERE IS DAD

    to number 7887

    Location message

    Locating members of the KIDS group

    Send SMS

    WHERE ARE CHILDREN

    to number 7887

    Location message

    Get a list of your family members

    Send SMS

    FAMILY

    to number 7887

    Message about the composition of the family registered in the service

    Viewing a list of family members for whom the subscriber has set a barring

    Send SMS

    STATUS

    to number 7887

    Location Denied List Message

    Getting general information about the service

    Send SMS

    INFO

    to number 7887

    Message with general information about the service

    Service suspension

    Send SMS

    STOP

    to number 7887

    Service is suspended

    Request a user's role in a family

    Send SMS

    ROLE

    to number 7887

    Message about the current role in the family

    Deleting the entire family (only available for parents)

    Send SMS

    DELETE FAMILY

    to number 7887

    DELETE FAMILY

    Request for confirmation of removal of the family. If confirmation is received, a message about deleting the family

    Deletion confirmation (sent in response to the DELETE command)

    Send SMS YES

    to number 7887

    Deletion message (account or family)

    If the STOP command is used to suspend the service "Supervised family (subscription fee)", a new billing period begins at the moment of resuming the use of the service with the first successful location determination. At the same time, the fee for the service "Family under supervision (subscription fee)" is deducted at the same time upon the first successful determination of the location.

    7. Working with services via WEB-interface

    Location of a family member

    After authorization on the portal www.mpoisk.by on an electronic interactive map, the user can view the current location of the family member he has chosen. To do this, click on the icon of the corresponding family member.

    Viewing the History of Location Requests

    The results of location requests made manually or automatically (on a schedule) can be viewed by the user in the Query History section. The user can select the time period for which the report needs to be generated.

    Information about completed requests is stored in the Request History for 30 calendar days.

    Configuring Automatic Scheduled Requests

    The user can schedule automatic requests for the location of his family members. To do this, in the Schedule section, you must select from the list a family member for whom you want to set a schedule.

    Next, you need to set the frequency of location determination (daily, on weekdays, on weekends, on weekdays, once) - for example, “on weekdays” (subscriber location messages will be received every day, excluding Saturday and Sunday) and the parameters of the periodic location determination:

    · start date of periodic positioning;

    · Periodic location determination interval – the frequency with which automatic requests for the location of the selected family member will be performed in the specified time interval;

    end date of location control.
    Important! It is recommended not to leave the end date "open" (mode Never);

    · the "Send notifications" checkbox means that messages about the location of the selected family member will be sent to the user's mobile phone;

    All location requests made on schedule can be viewed by the user in Request History.

    If the MTS Subscriber's SIM card number is in partial, forced, voluntary blocking of the subscriber number or "Lost SIM card" blocking, requests to determine the location of the MTS Subscriber's SIM card within the framework of the "Family under supervision (request)" service are not processed. The configured automatic schedules are suspended until the blocking is released.

    Thanks to the Family Under Supervision service, every mother will stop constantly wondering where her child is now: at school, at training, on a walk with friends or visiting grandma. The service allows you to determine the location of the child and find out what address he is right now.

    Information about the whereabouts of the child is private and available only to his parents. The service is based on determining the location of the child's mobile phone in the MTS network. Works on any GSM mobile phone and does not require installation, configuration and launch of additional programs.

    In order to use the service, you need to register your family in the Supervised Family service by following a few simple steps (see section "")

    After registration, you will be able to determine the location of your family members

    Sending SMS commands to a short number 7887 ;
    On the web-portal "MTS-Search"*

    * To use the Internet version of the service, you need the login and password received during registration in the service "Child under supervision". If you have forgotten your registration data, send a free message LOGIN to 7888.

    Children do not like excessive interference of parents in their lives, and even more so in their free time. The development of technology and the popularization of mobile devices not only allow you to use entertainment resources, but also not intrusively control who is very dear. The service from the company MTS "Child under supervision" refers to one of these solutions.

    Description and cost of the service

    The option is implemented through the MTS search services and allows parents, being at a distance, without making dozens of calls to receive information about:

    • Where are the children, determining their place with an accuracy of up to 400 meters when using information from towers and with an accuracy of the entrance when obtaining GPS data;
    • Control the balance of the personal account from the reporting number;
    • Receive notifications about movements with the preservation of history;
    • See real-time battery level;
    • Monitor activity in certain applications, block them if necessary, check resource usage and keep them under control.

    Important! The maximum use of the system functionality is provided when using a controlled smartphone on the Android platform. For simple phones, the service is limited to tracking location on a map using company data towers.


    The cost of using the service, regardless of the available extensions, is 100 rubles. per month

    Connection / disconnection

    In order to activate the "Child under supervision" service on MTS, you need to register the first parent in the system and receive a personal family code. To do this, send a short message via SMS to number 7788 with the text MOM (DAD) NAME. A code will be sent in response, it will be used later to register the second parent.

    When the need to use the service has disappeared, it can be suspended for a while using the STOP command in SMS to the same short number. This method allows you not to pay a monthly fee, while maintaining the service settings for a quick subsequent connection. And you can also completely abandon the functionality and delete all information from the MTS server by sending a message with the text DELETE to number 7788 (only one of the parents can do it).

    Attention! You can also connect / disconnect options in the subscriber's personal account on the mobile operator's website.

    How to use the service


    The baby care system works with the help of:

    • a computer with Internet access through a personal account on the MTS search page, allows you to get all the necessary information in a few mouse clicks without unnecessary difficulties and knowledge;
    • phone through the application "Where are the kids" for IOS or Android or the mobile version of the site, also does not require additional resources;
    • using SMS commands to the number 7788 from the parent's mobile phone - in this case, you will need to know the texts of the main requests in order to receive operational information.

    Table 1. Basic SMS commands with examples (... - NAME)

    Function Text message to number 7788 Writing Example/Note
    Adding a Second Parent MOM (DAD) ... CODE PAPA VANYA ddd999
    Registration of children in the service BABY … PHONE BABY SASHA 89104747473
    Removing from a family

    (only available from parents' phones)

    DELETE DELETE SASHA
    Location determination WHERE … WHERE IS SASHA (if there are several children, in order to find them, you can send a request using the word CHILDREN instead of a name, then SMS messages will be received in response with the coordinates of all users registered in the family under the group of children)
    Location blocking (not available from baby's phone) OFF ... OFF VANYA (allows parents to avoid having their spouse or children check their location)
    Remove lock ON… ON VANYA
    Add geographic area, where the number is currently located ZONE NAME ZONE HOUSE
    Receive notifications about the movement of children in / out of the zone at a certain time ZONE … TIME (in hours) ZONE SASHA 8-15 (time is set in hours, in the example from 8 am to 3 pm)
    Disable notification service by zones STOP ZONE
    Access to the web version of the resource LOGIN In response, the operator will receive a message with a username and password.

    Site features:

    • Where now? - will show on the map in real time at what address the child is located;
    • Viewing the history of movements;
    • Connecting, configuring and controlling Geofences.

    An application for smartphones allows parents to receive timely information about the movements of a controlled person (when using a simple phone), as well as all verification and control services if they have an android-based device, and install a special offer "Where are the children" on it.

    Parents are not always able to control where their child is. This problem is especially often faced by residents of large cities, which in themselves are full of dangers. If dad and mom are at work every day, then their offspring has to go to school and go to mugs on his own. You can control where he is by simply calling, but there are other ways. To do this, there is a search invented by MTS Child under supervision. After connecting it, you will always be aware of where your child is and whether he skips school.

    This option allows you to monitor the movements of children from a smartphone or computer via the Internet or from a regular phone via SMS service.

    • A distinctive feature of the service is the ability to monitor children even if they have Megafon or Beeline SIM cards, but then the number of requests is limited to 100 per month.
    • Depending on the devices you use, you may receive more or less information. The degree of location accuracy will also differ, which should be remembered by subscribers connecting the service.

    The service can be managed from any available device, from a simple "push-button" phone to a tablet or computer. If you have an iOS or Android device, you should install the application "Where are the kids" , which will greatly facilitate the search, as you can track the position of the child on the map. Naturally, for this you need a permanent Internet connection. In addition, this way you will get access to the full functionality of the service without having to remember SMS commands.

    The service "Child under the supervision of MTS" will cost you 100 rubles per month provided that the family group consists of three people.

    What information is available to you?

    If your child has a regular cell phone, then tracking his location will be done by cell towers. In this case, the permissible error in the city center will be up to 300 meters, and outside the city it can reach 2-3 kilometers. This is a common standard for determining location through networks.

    From ordinary mobile phones, you can also access information about the balance and receive periodic notifications about the movements of the child when he leaves the geo-zones set in advance (for example, "SCHOOL", "TUTOR"). Management is carried out using SMS sent to the number 7788.

    If the child walks with a smartphone, then the error in determining the place will be much less due to the use of GPS. In addition, you will always know how much battery it has, as well as have statistics and application control on your smartphone via the Internet. All this will become possible by downloading the "Children's Smartphone" application to the child's device. But for this child, he will have to be transferred to MTS if he had another operator.

    How to connect and how to disable the service "Child under the supervision of MTS"?

    To activate the service, one of the parents must send a request "MAMA / DAD NAME" (for example, "MOMA OLIA") to number 7788. In response, you will receive a confirmation SMS with a five-digit code that will be used to register the second parent: "DAD VITYA a54s7".

    After that, you can add numbers of children. To do this, from the phone of the first parent send request: "CHILD [NAME] [NUMBER]". After that, you will need to confirm inclusion in the family group on the child's phone. There can be no more than nine people in the group, including parents. Write-offs for using the service are made from the account of the parent who registered first.

    • To find a child by SMS, send the command "WHERE ARE THE CHILDREN". You will receive information about its approximate location with a geo-tag, if it was previously set.
    • If for some reason you don’t need the service at the moment (the whole family went to their grandmother, for example), you can suspend its operation by sending the STOP command. This is a temporary shutdown in which all data is saved in the system and you can easily return to use.

    To completely deactivate parental control from MTS, dial SMS "DELETE". After that, the created family group will be deleted. Only parents can do this.

    Modern technology opens up many new opportunities for parents who want to take better care of their children. One such possibility is to track the location of the child using his mobile phone or smartphone. When used correctly, tracking will increase the safety of the child and calm the nerves of the parents.

    If you have a need to track the location of the child on a mobile phone, then this can be done in two ways.

    • The first way is to use special mobile applications. Such an application is installed on the child's phone, configured accordingly and sends the necessary information to the parents' phone or computer. Using this method allows you to get very accurate and up-to-date data at minimal cost.
    • The second way is location tracking using the services of mobile operators. This option does not require the installation of applications, but it does not provide very accurate and up-to-date information, because the location is determined using cell towers. In addition, such services of mobile operators are quite expensive.

    Now we will consider both of these options, and you can choose what best suits your requirements.

    How to track a child using Android or iPhone apps

    If you need to track a child on the phone, then you should start by looking at apps that offer this option. You can find these apps in the Play Market for Android and the App Store for iPhone. Below we will look at a few of these applications, but you can find other options in these stores.

    Find My Kids

    Free android app to track baby by phone. With it, you can receive automatic notifications that the child has come to school or returned home.

    You can also track a specific location on the map and even get information about the state of the smartphone itself. For example, you can view the battery charge level.

    Where are my children

    Application for Android and iPhone that allows you to track the location of the child using his smartphone.

    This application will allow you to see the location of the child on the map, learn about his arrival at school or home, see the battery level and listen to the sounds around the phone. The application also has an alarm button, by clicking on which the child can report problems. The application is paid, but it can be used for free for 3 days from the first launch.

    Mom knows

    Free application from Russian developers for Android and iPhone. The app allows parents to track their child over the phone. With it, you can follow the movements of the phone on the map or record the path for later review.

    Family GPS tracker KidControl

    A fairly advanced application for Android and iPhone, which is designed to track a child using a phone. With the KidControl app, you can track your child's movements, receive automatic notifications of their arrival at school or home, monitor the battery level and get directions to the child.

    Also, the application is equipped with a panic button, with which the child can inform parents about problems. You can receive information from the KidControl application using a smartphone or computer. The application is free, but there is a paid Premium version with additional features.

    As you can see, there are quite a few different phone tracking apps for both Android and iPhone. However, most of these applications are either free or have a free version.

    How to track a child using mobile operators

    If the parent or child does not have an Android or iOS smartphone, then the applications described above will not help. In this case, you can use the second method, which is to use the paid services of mobile operators. Almost all major mobile operators have phone tracking services that can be used to keep an eye on a child.

    • MTS - service "Child under supervision". The service "Child under supervision" from MTS allows you to track where the child is at the moment. Access to this information can be obtained using SMS messages that will be sent to the parents' phone, or using a smartphone or computer. The cost of this service is 100 rubles per month, there is a free trial period for 2 weeks.
    • Megaphone - service "Radar". The mobile operator Megafon has a Rada service that can be used to track the location of a child. The cost of tracking one number is 3 rubles per day. If necessary, you can connect several numbers, in this case, for each additional number, you will be charged another 1 ruble per day. Information can be accessed via SMS messages or on the website radar.megafon.ru.
    • Beeline - service "Coordinates". If you use Beeline, then you can track the child using the Coordinates service, it costs only 1.7 rubles per day, while the first 7 days are not charged. You can receive information about the location of the child using SMS requests to the number 4770.
    • Tele2 - service "Geopoisk". Tele2 has a service called Geosearch that can be used to track the location of a child. The service costs 3 rubles per day (the first 3 days are free). Access to information can be obtained using USSD requests or using a mobile application.