• Problems logging into the play market. Play Market not working? Let's solve the problem. Resolving application conflict

    Like any other application, Google Play is not protected from malfunctions. It may not open, fail to load content, freeze, or crash with an error. All this happens infrequently, but if it does happen, you need to know how to quickly fix the problem. Depending on the situation, solutions may vary. Let's start with the simplest thing.

    1. Make sure the problem is on the user's side

    The first thing to do if you have problems with Google Play is to check the service on other devices. You can launch the store in a browser on your PC or ask someone close to you to open the application on their smartphone.

    If the problem occurs not only on your gadget, then there is no need to do anything. Most likely, some kind of failure occurred on the side, and it will be fixed soon. If the store does not open or is not working correctly only for you, you need to perform one or more actions from the list below.

    2. Force close Google Play

    In many cases, simply restarting the application helps. You can close it in the list of active processes or through the “Applications” settings section. There, in the search, you need to find “Google Play Store” and click “Stop” or “Close”.

    3. Restart Wi-Fi

    It is possible that the problem lies in the network connection. To exclude this option, you should try restarting on your smartphone, and also check for problems when connecting to the mobile operator’s network.

    If your smartphone does not connect to the Internet at all, but still shows a stable Wi-Fi connection, you should restart your home phone.

    4. Turn on airplane mode

    Often, Google Play can be directed in the right direction by simply switching to airplane mode and exiting it after a few minutes. Surprisingly, this really helps, especially if the app store has frozen during some loading.


    You can launch airplane mode or “On an airplane” from the system or settings in the “Wireless networks” section.

    5. Reboot your smartphone

    If problems arise in the operation of Android applications, a simple reboot of the smartphone will never be superfluous. Difficulties with Google Play are no exception.

    6. Delete cache and Google Play data

    Quite often, the problem lies in the accumulation of irrelevant and temporary data from the Google Play application. To get rid of them. you need to open “Applications” in the smartphone settings, go to Google Play and there in the “Memory” section select reset and cleanup.


    It is worth considering that if you delete application data, you will need to log in again the next time you open Google Play. If this does not help, perform the same cleaning of the Google Play Services application.

    7. Check your date and time settings

    Problems with date and time synchronization may be the cause of app store malfunctions. You can check the influence of this factor by simply enabling or disabling the use of network time. This can be done through the system settings in the “Date and Time” section.

    8. Uninstall Google Play updates

    You cannot delete the Google Play application itself in the standard way, but you can get rid of the updates downloaded for it. This will allow you to roll back to an older version of the program, which may be more efficient.


    You can remove updates through the “Applications” settings section, where you need to select “Google Play Store” and click “Delete updates”. Depending on the system, this button may be either visible or hidden in an additional menu in the upper right corner.

    9. Update Google Play manually

    If all the methods listed above did not allow you to revive the application store, then you should try installing a more recent or even the same version of Google Play manually. In both cases, the application will simply update the current version.


    To manually update, you will need to download the Google Play APK file and install it from the smartphone’s memory. In the settings you will need to allow the installation of unknown applications, which the system will ask you about automatically.

    10. Delete your Google account and log in again

    Sometimes re-authorization on your smartphone allows you to restore Google applications. To do this, you need to open the “Users and Accounts” section in your smartphone’s settings, select your Google account and delete it from the device.

    In this article, let's figure out why Google Play Market is not working today and what to do. We will perform actions with the phone in order until the access problem that has arisen is completely resolved. Read to the end.

    This article is suitable for all brands that produce phones on Android 10/9/8/7: Samsung, HTC, Lenovo, LG, Sony, ZTE, Huawei, Meizu, Fly, Alcatel, Xiaomi, Nokia and others. We are not responsible for your actions.

    Attention! You can ask your question to a specialist at the end of the article.

    What about the Play Market and Google servers

    Before you start diagnosing Android, make sure that the Play Market works on other devices. Try logging into Google Play through a browser on your computer. If there is an error everywhere - for example, the device says “Waiting time has expired” - then the problem is clearly on Google’s side. Wait a moment and then try again.

    Reset settings and remove updates

    If the Play Market does not launch on your phone or tablet:

    1. Open Android settings.
    2. Go to Applications or Application Manager.
    3. Find Play Market.
    4. Click "Memory" -> "Clear cache" and "Erase data".
    5. Reboot your device.
    Increase

    If a problem occurs after updating the Play Market, for example, the screen lights up and goes dark, then roll back to the previous version. Also go to the application settings and select “Uninstall updates”.


     Increase

    Clearing the cache and deleting data sometimes has to be done for the Google Services Framework, which is also related to the operation of the application store.

    Reboot and check the Internet

    If the error appears for the first time, reboot the device. Perhaps the Play Market does not start due to a minor system glitch, which can be resolved by restarting Android. To reboot your phone:

    1. Press and hold the Power key.
    2. Hold until the shutdown window appears.

    If you see when you launch the Play Market, check your Internet connection. There may be no connection and that's why you can't access the app store. Launch your browser and visit any website to make sure the Internet is working.

    In April 2018, Roskomnadzor began to ban Telegram and Google’s IPs were targeted. As a result, some services, including the Play Market, became unavailable for some residents of the Russian Federation. Make sure this is not your case, regardless of the date, because... a similar situation can be repeated at any other time.

    Also, make sure that the date and time are set correctly. Enable auto-detection using network data or setting the correct date manually.

    Play Market is the main source of Android applications. If it does not work, for example, it writes “Error RH-01” or “Login failed,” then the user is deprived of the ability to quickly install new programs. The reasons for the failure may be different, but most often they can be identified and eliminated yourself.

    Enabling Google Accounts and Download Manager

    For the Play Market to work, Google Accounts and Download Manager must be in the list of running applications. To find them, in the Applications section, go to the All or Show system applications tab.


     Increase

    If the program does not work, click the "Enable" button. At the same time, clear the cache and data, if any.

    Account problems

    1. Open settings, find the “Accounts” section.
    2. Select a valid Google account.
    3. Manually synchronize all data so that it is saved on Google servers.
    4. Return to the previous menu and select "Delete".

    After deletion, add your account again by entering your login and password. The synchronized data will be returned to your phone automatically.

    Application conflict

    If the problem occurred after installing Freedom, an application to bypass license verification and commit free transactions, then you need to remove it.

    1. Open the list of applications in settings, go to the “Installed” tab.
    2. Find Freedom and click Stop.
    3. After stopping, remove Freedom
    4. Reboot your device.

     Increase

    Another application may be causing the problem instead of Freedom. If the error occurs after installing a program, disable it and uninstall it.

    Cleaning the hosts file

    The operation of Freedom and other applications can bring another problem - adding entries to the hosts file that block connection to Google servers. To remove the restriction, you will need root rights.

    1. Launch the Root Explorer application
    2. Find the system folder.
    3. Go to the etc directory and set the permissions to R/W.
    4. Select the hosts file.
    5. Grant superuser rights to the application.
    6. Remove all extra lines, leaving only 127.0.0.1 localhost.

    The Play Market (Google Play) application is a convenient way to get new programs on Android devices. Like any other application, it is subject to glitches and errors that disrupt the service. Let's figure out why the Play Market doesn't work on Android and how to fix the problem yourself.

    If your phone does not access the Play Market, do not rush to delete the application or run to the service. Most often, the problem is solved by the simplest actions:

    • Check your Internet connection - is Wi-Fi connected, are sites loading in the browser. If there is no network, the Play Market will not launch.
    • Reboot your device by turning it off completely and then back on. Restarting automatically resolves most system errors.
    • Check the set date - if the value is incorrect, the store cannot be launched.

    If, as a result, the Play Market on Android still does not open, proceed to the next steps.

    Adjusting application settings

    One of the reasons why the Play Market (Google Play) does not work is errors in . Android applications constantly collect and save various information to the device’s memory, which helps them work faster. Over time, errors accumulate in the cache, disrupting the operation of programs.

    To clear saved data:

    • open “Applications” in the menu;
    • Find “Google Play” in the list and click on it;
    • in the window, select “Erase data” and “Clear cache”.

    Reboot the device and check the service. If problems appeared after installing a new version of the utility, additionally select “Uninstall updates.” The program will be restored to its factory state.

    If the Play Market crashes on your phone, it is additionally useful to clear application data:

    • Google Play Services.
    • Google Services Framework.

    Consistently erase the cache and roll back updates.

    It is also useful to check the operation of the Download Manager and Google Accounts services. They are responsible for receiving updates and identifying the user; if they fail, you will see that there is no connection or a connection error. You can find services in the general list of applications - click on the name, if the “Enable” button is active in the settings, click it.

    Eliminating incompatibility

    Installing third-party programs is a common reason why the Play Market does not work on a device. This applies to utilities that block Google Play to bypass its restrictions - downloading paid programs with fictitious payment. If you have installed Freedom or its equivalent, you will not be able to access the Play Market. It is not always possible to fix the problem by removing the pest program - it leaves entries in system files that completely block access to the store.

    To solve this you need root rights and any file manager. Then do this:

    1. Open the catalog system, there is a folder in it etc.
    2. Look for the file in the list hosts, without extension. Save a copy of it in another folder.
    3. Open hosts in a text editor.
    4. Leave one line in it - “127.0.0.1 localhost”, delete the rest.
    5. Save the file, reboot.

    Deleting an account

    When the Play Market does not work on a tablet or smartphone, it is sometimes useful to re-link your Google account. In order not to lose personal information - contacts, mail, photos and music, first synchronize the data by creating a backup copy:

    • in the menu, go to the “Accounts” section and the “Google” item;
    • click on your mailbox address;
    • check the boxes for saving, and click the button with 3 dots to launch “Synchronize”.

    When the copy is ready, select “Delete” from the same menu. Reboot and connect your Google account again via email address.

    Resetting the settings

    If all else fails, you will have to perform a full reset. The method is radical, but it helps eliminate the most serious problems in work. The device will return to factory settings, all errors will be deleted - along with all user data. Therefore, first save photos, videos and music to a memory card or PC, so as not to lose them, synchronize your Google account data.

    For complete cleaning:

    • in the menu, find “Backup and reset”;
    • activate “Reset settings”;
    • confirm the operation and wait for it to complete.

    After the reboot, re-link your Google profile to the device and upload the saved data back.

    Error codes

    If the Play market displays an error code when opening, you can guess the necessary corrective actions based on its meaning:

    • malfunction error code 504: download failed, clear cache;
    • 491: delete and re-link your Google account;
    • 919: There is not enough memory space, delete some files or applications;
    • 927: The store is being updated, wait for it to finish;
    • 941: Occurs during update, delete Google Play data.

    Features of Meizu

    Meizu owners should act a little differently. The developers of these gadgets included a special installer in the shell for working with Google utilities. For initial installation, proceed as follows:

    • on the main screen, go to the “Best” folder;
    • install “Google Services” from the selection of applications; you will need an Internet connection;
    • Restart your phone and the Play market will appear on the screen.

    The Google Installer icon will remain on the system - you can delete it or leave it to use in the future to resolve possible service errors.

    If there is a problem with Google Play on Meizu, just reinstall the store. If you uninstalled Google Installer, download it from the "Best" folder. Run the installer, click on “Uninstall” below to erase the Market. Then re-install the application and link your Google account to it,

    Conclusion

    We figured out what can cause failures and errors in the Play Market. Usually, to eliminate errors, it is enough to restart your smartphone; if there is no result, clear the saved data and the cache of all Google system utilities. In the most difficult cases, a full reset will help - the device will completely return to factory settings, getting rid of the accumulated information garbage.

    Observed by many users whose devices are on the Android operating system. The reasons for the application not working correctly can be completely different: technical shortcomings, incorrect phone settings, or various glitches while using the smartphone. The article will tell you what methods can be used to solve the problem that has arisen.

    There are quite a few ways in which you can stabilize the Google Player Market, and they all relate to individual phone settings. In the case of the Play Market, every little detail can cause a problem.

    The first thing you should do if any problems arise with your device, and this applies not only to difficulties with the Play Market, is to reboot the device. It is possible that certain failures and malfunctions could have occurred in the system, which led to the application not working properly.

    Method 2: Check the connection

    There is a high chance that the reason for poor performance of Google Play Market is a poor-quality Internet connection or its absence. Before you start optimizing your phone settings, it's best to check the network status first. It is quite possible that the problem is not actually on your side, but on the provider's side.

    Method 3: Clear cache

    It happens that cached data and data from the network may differ. In simple terms, applications may not launch or perform poorly due to mismatched information. Actions that need to be taken to clear the cache on the device:

    Method 4: Enable the service

    It could happen that the Play Market service could go into a disabled state. Accordingly, because of this, the process of using the application becomes impossible. To enable the Play Market service from the settings menu, you must:

    Method 5: Checking the date

    In case the application shows an error "No connection" and you are absolutely sure that everything is fine with the Internet, you need to check the date and time that are on the device. You can do this as follows:

    Method 6: Checking Applications

    There are a number of programs that interfere with the correct operation of the Google Play Market. You should carefully review the list of applications installed on your smartphone. Most often, these are programs that allow you to make in-game purchases without investing in the game itself.

    Method 7: Cleaning the device

    Various applications are able to optimize and clean the device of various debris. The CCleaner utility is one of the methods to combat poor performance of applications or their failure to launch. The program acts as a kind of device manager and will be able to show detailed information about the section of the phone of interest.

    Method 8: Delete Google Account

    You can make the Play Market work by deleting your Google account. However, a deleted Google account can always be restored back.

    To delete your account you must:

    Method 9: Reset settings

    This is the last method to try. Resetting to factory settings is a radical, but often working method of solving problems. To completely reset the device you need to:

    Using these methods you can solve the problem with logging into the Play Market. Also, all the described methods can be used if the application itself starts, but errors and failures are observed while working with it. We hope the article helped you.

    Very often, Android system users encountered errors 941 or Google Play Market does not work, does not start, crashes all the time, and so on. Let's look at how to solve this problem in detailed instructions.

    Why doesn't Play Market work?

    The most common failures and problems in the Google Play Store are: technical problems on the service itself, constant errors in operation, the application crashes all the time and does not work. This article provides several solutions to fix these errors.
    We also recommend an article on this topic:

    • What do Google Play Store errors mean?

    Google Play doesn't work - How to fix it?

    • Reboot Android

    The very first thing to do is reboot the device. Often this can solve a problem related to Google Play, but also if the system slows down or freezes. If this does not help solve the problem, see the next point.

    • Reset Google Play Market settings
    1. Let's go to settings.
    2. Open Applications or Application Manager.
    3. Find Google Play Store in the list and click on it.
    4. In the application settings window, select “Erase data” and “ Clear cache».

    • Uninstall Google Play Market updates

    We repeat 3 steps from point 2, only now click on “ Uninstall updates“. This will return the Play Market to its original state at the time of installation.

    • Reset Google Play Services app settings

    Go to settings, open "Applications" and in the list find " Google Play Services" Open it and clean it too cache and data.

    • Clear "Google Services Framework" cache and data

    Google Services Framework" Click " Erase data" And " Clear cache».

    • Google Accounts app is disabled

    Go to Settings → Applications → All tab. Select " Google Accounts" If this application is disabled, please enable it.

    • Enable "Download Manager"

    In the Applications section, go to the " All" and open " Download Manager" If you have it disabled, click " Turn on».

    • Delete your Google account and restore it

    Make a backup copy of your data and in step 6 select “ Delete account“.

    • Applications blocking the Google Play Market

    Some applications may block your work Play Store. For example, the famous application Freedom, which allows you to make in-game purchases for free, may interfere with the normal operation of the Google App Store.

    • Set up the "hosts" file

    If you have the application installed Freedom, then this item is just for you. This method requires root rights. First, disable the Freedom application (in the program menu, select “Stop”), and only then delete it. After that, install the application Root Explorer or provide root access to ES Explorer. Then find the “hosts” file along the path /system/etс/, open it using a text editor and leave only this line (if not, write it):

    • Hard Reset Android

    This is the most radical method that will delete all data from the internal drive. The data on the memory card will remain intact.

    This method will definitely help you, the most important thing is to create a backup copy of the system before using it. At the first launch, you will be able to restore all data from a backup copy.

    • Check your Internet connection

    Check your network connection. If you cannot open any website in your browser, reboot your router and set up an Internet connection.

    • Set the correct time (error “No connection”)

    Set the correct time and enter the correct time zone. It's best to keep these settings in sync with your network. To do this, go to “Settings” → “Date and time” and check the box next to the items “ Network date and time" And " Network time zone».

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