• The Google service application window opens on the phone. Google Play Services Error: "The Google Play Services application has stopped"

    If you see a message on your Android device that Google Play Services has stopped, you may need to clear the cache, re-add your Google account, or reinstall Google Play services to fix the problem. One of the listed methods will definitely help to fix the error if done correctly.

    Clearing the cache

    The method that will be the first to be advised on any forum is to clear the cache of Google Play. You can do this through the Android settings:

    1. Open the settings, go to the "Apps" section (may be called "Application Manager" on some Samsung phones).
    2. Click the "All" tab to see a list of all programs, including those built into the OS.
    3. Find the Google Play app and click on it to open advanced settings.
    4. Click Clear Cache to delete temporary files.

    To apply the configuration, be sure to restart the device (you can just turn it off and on). If this did not help get rid of Google Play stopping, clear the cache of another application - Google Services Framework. The correct functioning of Google Play Services depends on its work, since the Framework is responsible for exchanging data with Google servers and synchronizing information. The order of the operation will be the same:

    1. Open the "Apps" section in Settings ("Application Manager" on Samsung).
    2. On the All tab, find Google Services Framework.
    3. Open advanced settings and clear the cache.

    Reboot your device again and check if the Android built-in app crash is resolved.

    Adding an account

    So, you cleared the cache, but the problem persists. I get a "Google Play Services app has stopped" error, what should I do next? Try deleting and adding your Google account again. The user profile performs a huge number of functions, so reinstalling it can have a positive effect on the work of built-in Android applications.

    1. Open the "Accounts" section in the settings (on some firmware you just need to find the "Accounts" field).
    2. Find your Google account.
    3. Click on it to open the sync settings. Expand the additional menu and select "Delete account".

    Please note that deleting an account will result in the loss of data associated with it. Therefore, it is recommended to make a backup copy of them.

    After deleting the profile, go to the settings again and click "Add account". Select Google, enter your email and password to activate your existing account. After re-authorization, check if you managed to get rid of the error with stopping Google services.

    Reinstalling the application

    How to fix an error if clearing the firmware cache and re-adding your Google account did not help? There is another proven way, which is to reinstall the application. The method works equally well on all devices, whether it's a flagship from Samsung or a Chinese budget smartphone.

    Reinstallation implies that you first remove the built-in programs. However, this will not work: you can only erase and reinstall updates to Google Services. This will allow you to get the latest version of the application without errors. To be able to erase updates, you must disable the "Device Administrator" feature.

    1. Open the "Security" section in the settings.
    2. Scroll down to Device Administrators. Click on it to open advanced settings.
    3. Uncheck the "Remote control" box. A window will appear explaining which operations will become unavailable as a result of deactivating the function. Click Disable.

    Once Administrator is deactivated, you will be able to manually uninstall and install updates to Google Services. After completing the task, you can re-enable the "Administrator", as this is a fairly useful Android feature.

    To remove app updates:

    1. Open "Apps" in settings. Click the "All" tab.
    2. Select Google Services.
    3. The "Uninstall updates" button will be active. Click on it and wait for the operation to complete.

    If you use your smartphone for a long time, then errors accumulate in it and one of the most annoying errors is that the Google application has stopped. In some cases, this same error is called: application google play services stopped. In this article, I will explain the ways to solve this error.

    The error usually looks like this: you start the application, it starts and immediately closes with this error.

    There are several ways to solve this problem. So, let's begin.

    Perform a factory reset.

    The easiest way. I already wrote, In different smartphones, it is done differently. Here is, using the example of Huawei 4C.

    Usually you need to go to the settings, then to the storage and perform a reset. Or in settings, restore and reset. Sometimes this item is in the section about the phone or about the tablet. Look in these sections, you will definitely find a reset there.

    Update Google Play Services.

    Application updates depend on the operation of Google Play services, the operation of some programs, for example Gmail, which does not work without Google Play.

    Google Play services are updated through Google Play (oddly enough). You can see if there are updates by following this link:

    Reset the app's cache.

    Resetting the application cache also helps to get rid of this error. Go to settings, then apps. Click on wipe data and on clear cache. In Meizu smartphones, it looks like this:

    The error "Google app has stopped" appeared after flashing the smartphone.

    This problem is faced by people who:

    • install non-original firmware
    • install firmware not from your smartphone
    • do not wipe before installing the firmware (do not delete old data)

    In this case, as I said in the article about resetting the settings, the reset itself will not help you. You will need to re-flash your smartphone or tablet, but to the original firmware. On our website there is where you can find the original firmware for your smartphone. Please note that some smartphones have modifications and firmware from one modification, it will not work for another. The most common example is Sony smartphones.

    Smartphones from Sony usually have two modifications - Dual Sim and Single Sim. And these modifications are not compatible with each other. You must remember this.

    The error "Google app has stopped" appeared after updating the smartphone.

    Another fairly common case is when we update over the air, and then we get a bunch of errors in the Android operating system. There is only one advice here - reset the settings to factory settings. This will clear user data and settings. The problem should be gone.

    The second option is to try to update to this firmware not by air, but by completely flashing the smartphone. This can only be done by experienced users and for each smartphone the process can be individual, here you should contact the manufacturer for instructions.

    If nothing helps.

    I don't think any of the points helped you. But let's try again. The solution to the problem needs to start small and end with a big one, that is, flashing the smartphone. The general plan looks like this:

    1. update google play services
    2. clear app cache
    3. reset to factory settings
    4. reflash device

    One of the points should help you. Actually, I talked about them in the article. But if all the same, nothing helped, then perhaps you have an old smartphone on Android and, accordingly, an old version of Google Play?

    If this is the case and you are out of warranty, try to find a custom firmware with a new version of Android. Usually smartphones with Android 4.3 and higher in 2018 work fine.

    Developers choose Android 4.3 as the minimum compatible OS for their applications, so you should have at least this version of Android.

    And one more option.

    Use an older version of the app you want. There is nothing wrong with this, especially if the developers have added some new functionality that you do not need.

    Nothing helped? Write in the comments your smartphone model, Android version and what you did to fix this error. I'll try to help you!

    Sooner or later, almost every user of Android devices encounters system application errors. And one of the most common and hard to fix is ​​a bug in the Google Play Services app. Most often, it occurs after any user action, but sometimes it occurs spontaneously and unexpectedly, as if out of nowhere.

    Today we will talk about the causes of the Google Play Services application error and what to do to fix it.

    What is Google Play Services

    Troubleshooting methods: from simple to complex

    Solutions are listed in order of ease of implementation. If one doesn't work, move on to the next. Or just do what you think is best for your situation.

    Setting the date and time

    Incorrect date and time settings on the device cause many applications to fail to launch, not only Google Play Services. Also, there are often problems with access to Internet resources.

    To fix the error, launch "Settings" (Options) on Android, open the "System" section and the "Date and time" subsection. Set the desired indicators manually or synchronize the time over the network.

    Clearing the cache and data of Google Play Services and related apps

    Launch "Settings", go to the "Device" section and "Applications". Find among them:

    • Google Play Services.
    • Play Store.
    • Google Services Framework.

    Open their properties one by one, click "Stop", then "Clear cache" and "Erase data". If the problem occurs after updating these applications, uninstall the updates. Restart your gadget.

    Transferring Google Play Services from SD card to device memory (root)

    If some of the applications on your phone or tablet are located on the memory card, it is possible that the Services also got there. If so, transfer them back to the device's memory - to the system or user programs folder. For this, use any utility that has the function of transferring programs between drives, for example, Link2SD, Files To SD Card, Move to SDCard or equivalents.

    Remove recent installed apps

    If the failure occurred after you installed one or more new applications, try uninstalling them one by one. Reboot your device after each uninstall.

    Checking for viruses and cleaning the hosts file

    An unexpected, spontaneous error in Google Play Services and other system applications may be a sign of a virus infection on the device. Especially if it is accompanied by such characteristic symptoms as:

    • too fast battery discharge;
    • inexplicable shutdowns of functions most often related to security, as well as the inability to change system settings;
    • unavailability of certain resources on the Internet (for example, mail, social networks), advertising banners on web pages, redirects to other sites;
    • ads on the desktop of the device that are not related to applications;
    • spontaneous installation of programs you do not need and the inability to remove them;
    • hidden by calls and SMS messages to unknown numbers;
    • disappearance of funds from the balance of the phone and electronic wallets;
    • sudden removal or disruption of the antivirus.

    Our site has already told. But sometimes malware removal alone is not enough, especially when the device is rooted. If a virus has made changes to system files and settings, then they are usually saved and act even in the absence of the root cause.

    Some malware writes entries in the hosts file, which stores IP addresses and associated website names, just like on a computer. These entries can also cause a Google Play Services error, so after scanning for viruses, whether they were found or not, you should check the hosts.

    User access to the hosts file is possible only on devices where root is obtained. In addition, you will need an explorer application with access to system directories, such as Root Explorer or Total Commander. The required file is located in the /etc folder and has no extension. To open and make changes to it, you need any text editor.

    The hosts file consists of a comment block, the lines of which begin with the # sign, and a record block. Comments do not affect anything - they are just reference information, and the entries tell the device at which IP address to look for a particular site on the Internet.

    Initially, the second hosts block contains a single entry - 127.0.0.1 localhost, which means that this IP belongs to the device itself. And all sites mapped to 127.0.0.1, it will search on itself.

    If you see anything other than "127.0.0.1 localhost" in the entry block, remove it.

    After saving the file and restarting the device, the Google Play Services error often disappears.

    Deleting and re-creating a Google account

    They are described in detail in another article on the site, so we will not repeat ourselves. After deletion, create a new account on the device, and then once again clear the cache and data of the Services and related applications, as described above.

    Reinstall Services (root)

    Reinstallation helps to fix an error that occurred after updating Google Play Services or installing an inappropriate version after a manual uninstall. It is better to download the file suitable for your device from here, since the link contains old, obviously stable versions (how to determine your own, see the section on the causes of the error).

    After downloading, the application apk file should be placed in the /system/app (/system/priv-app) or /data/app directory using the same Root Explorer or Total Commander. Next, do not forget to give it read and write permission (on Root Explorer, this is done by touching the button circled in the screenshot so that it switches from R / O to R / W) and run the installation.

    After rebooting the device, most likely, the error will no longer bother you.

    By the way, if the problem arose after updating the Services, it may recur as soon as the device downloads a new version from the Play Store. Therefore, you may have to disable the installation of its updates. At least until the true culprit of the situation is found out.

    Factory reset and flashing

    If all your attempts to fix the error have been unsuccessful, the last resort remains - resetting Android to factory settings and flashing it. Resetting is a fairly effective solution for all sorts of system problems, but it will not have the desired effect on rooted phones and tablets. In addition, you will lose personal files and settings. Use it only on non-rooted gadgets and only when you have tried all the simpler ways.

    The reset function is available through the "Settings" application - the "System" section - "Recovery and Reset", as well as through the Recovery menu, the opening method of which is usually given on the websites of mobile devices of various brands.

    Flashing an Android device is equivalent to reinstalling the operating system on a computer, that is, this is the most radical solution of all that exists. It doesn't matter to her whether the device was rooted or not. After flashing, you will get a pristine clean system, errors will remain in the past, but you will have to configure and inhabit it again.

    In cases where the Google Play Market began to “act up”, does not want to download applications, updates errors, or simply does not enter, in most cases it can be brought to reason and made to work as it should. Despite the fact that this manual is written for devices: Samsung Galaxy Note 2, Samsung Galaxy S3 and Samsung Galaxy S4, it can be used for any Android phones or tablets where the Play Store is available, not necessarily Samsung, just some item names may be called a little to a friend, but I think in general you can figure it out and find a similarity.
    One of these points should help, it is not always necessary to complete all the points!

    1. Restart your phone (tablet).
    Those. turn it off and then turn it back on, how it's done, I think it's easy to understand.

    2. Check for device updates
    Settings - About device - Software Update - Refresh

    3. Check your phone (tablet) for viruses
    As with the help of an antivirus on the phone, for example, or any other to your taste, or by connecting it to a computer and checking the antivirus already through the PC

    4. Check in your Google account settings whether 2-Step Verification is worth it:

    - Safety - 2-Step Verification- must be disabled

    5. Update the Play Store application itself by installing the new version from the file -
    Do not worry if the version of the installed file is less than the version of the Market that you had before, after a while the Market will update itself to the latest version again.

    Before doing this, do not forget to check whether the installation of third-party programs is allowed on the device: Settings - Safety - unknown sources- must be checked

    6. Go to Settings - Application Manager
    In the tab LOADED find Google Play Store and click on it

    Click Clear cache
    Click Clear Data
    We return to the Application Manager, scroll to the right in the tab ALL
    We are looking for a process com.google.process.gapps(it may not be), if it is not there, then everything is fine, try the Market, if there is, go into it and force stop

    7. Go to Settings - Application Manager- scroll to the right to the tab ALL- looking for an application Downloads

    We go into it and click Clear Data
    Clear cache
    Force stop (if the application is stopped - Turn it on and then you do not need to turn it off)
    If the power button appears after stopping, do not forget to turn on

    8. Go to Settings - Application Manager- scroll to the right to the tab ALL- looking for an application Google Accounts

    Clear Data
    Clear cache

    9. Go to Settings - Application Manager- scroll to the right to the tab ALL- are looking for Google Play Store

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