How to disable negative balance on Beeline. How to connect and disconnect Live Zero Beeline. Write-off as a minus Zero balance Beeline

Have you run out of money in your Beeline account? No problem. Find out from our article about services and opportunities with a zero balance.

"Call me" service

This service allows you to notify a person that you are expecting a call from him. Its main advantage is that you can send a notification to a subscriber of any Russian company providing mobile communication services, as well as to clients of the Georgian operator Beeline and CIS countries.

The service is provided automatically, without connections or settings. It is completely free for all clients of the Beeline operator.

The selected subscriber receives a message on your behalf containing a request for a call back.

You receive a notification that the request was successfully delivered:

• To activate, enter *144*phone number#.
• If you do not want to receive messages asking you to call back, enter the code *144*0# .
• If you want to receive these messages again, enter the command *144*1#.

This service is available not only in the home network, but also in roaming. You can send no more than 10 messages during the day.

“Call at the expense of the interlocutor”

This service allows the client to make a call at the expense of the interlocutor. The service is available to all subscribers with a prepaid payment system in the home network; it is not available in roaming.

You can only call Beeline subscribers at the expense of a friend; this cannot be done using the numbers of other telecom operators.

To contact the interlocutor at his expense, follow these steps:

• Dial 05050 and the phone number of the person you are going to call, without the 8 (for example: 050509601234567).
• Press the call button.
• The interlocutor receives a notification that you are trying to communicate at his expense.
• To receive such a call, the interlocutor must press the number 1. If you refuse, you just need to press the reset button.
• If the interlocutor refused to accept the call at his own expense, you will receive a notification with the reason for the refusal, and he will receive an SMS asking him to call back.

For the subscriber receiving the call, the call will cost 3 rubles. in a minute.

During the day you can make no more than 15 such calls.

Trust payment

If your mobile account is zero, use “Trust Payment”. After typing a certain command, a certain amount will be credited to the balance.

It depends on what tariff plan you are on and how much you spend on calls per month. It is valid for 3 days.

Instructions:

• If you want to find out how much amount will be credited to your balance, enter the key combination *141*7# and the call button. Terms of provision differ for different tariff plans.
• To activate the service, dial *141#.

If, according to the terms of the tariff plan, the subscription fee is charged daily, or there is no fee, then the amount you will receive depends on the amount by which you have topped up your mobile account over the past 3 months.

If the subscription fee is withdrawn from the account monthly, then you will have access to an amount equal to the subscription fee.

The cost of the loan and the amount received will be withdrawn 3 days after your balance is replenished.

Customers with a postpaid payment system will not be able to use this service.

Receiving a trust payment is available only to those subscribers who have been Beeline clients for more than 3 months.

"Top up my account"

This service allows you to ask a loved one to top up your balance. It is provided automatically and does not require a connection.

The person to whom you send the request will receive an SMS with a text containing your request. You will receive an SMS in response confirming delivery. There is no charge for sending SMS data.

So:

• To send a request, enter *143*number in international format #.
• You can prevent these requests from being accepted. To do this, dial the command – *143*0#.
• To restore reception of SMS notifications, dial *143*1#.

Setting the ban is available only for Beeline Russia clients.

Sending requests is possible to clients of any Russian companies providing cellular communication services, as well as Beeline in the CIS. The “Top up my account” service is also available in roaming.

Only 5 SMS can be sent per day

It is possible to send a request to top up your mobile account via the Beeline USB modem application:

• To do this, go to the USB modem application.
• Find the “Top up my account” column in the “Account Management” section.
• Fill out the “number” field – indicate in any format the phone number of the subscriber you are contacting with the request.
• Then click "Request" and this cell phone company customer will receive a notification asking for a top-up.

"Living Zero"

This service allows you to receive incoming calls and messages and contact the operator’s customer support even with a negative account balance.

This service is available to all clients of the prepaid payment system. It doesn't need to be connected. By default, it is activated for all Beeline clients.

Mobile operator Beeline has provided its customers with a sufficient number of services that allow them to stay in touch, even if their account is zero. Use it!

Beeline at zero gives its subscribers the opportunity to borrow money or ask friends and relatives for a contribution. In order to remain an active user at zero, there are a number of services that are available for registration if the activation conditions are met.

Beeline with a minus does not block the SIM card, but allows you to use additional options. Some are connected as a one-time service, while others will insure the Beeline client permanently if in the future his balance again turns out to be negative or approaches zero.

"Trust payment"

The “Trust payment” option opens up opportunities for a zero balance. The amount of money that the provider will be able to lend directly depends on the subscriber’s communication expenses over the last three months. The same time period is the main condition for providing a one-time offer. Only a client who has been cooperating with Beeline for more than 90 days will be able to take the trust amount. The service is available in the Russian Federation and abroad. Connection is possible using the command *141#, to find out the credited amount and return date, just dial *141*7#.

Money is provided for a period of three days. The user can request any amount.

"Auto-trust payment"

The automatic “Trust payment” mode allows you not to worry about the balance. The provider will replenish the account when there is less than 50 rubles. This is a minimum indicator; it is calculated by the company after analyzing the client’s monthly expenses. If the subscriber is roaming, then the debt figure will not exceed 150 rubles, even when communication costs are impressive. Terms and instructions:

• activation fee – 50 kopecks;
• daily fee – 75 kopecks;
• activation – *141*11#;
• deactivation – *141*10# .

The amounts are indicated for subscribers in Moscow and the region. Other clients who are afraid of being left with zero need to clarify the information by calling 0611.

Autopay

The operator provides automatic payment through services, virtual wallets and bank cards. To do this, you need to set the route through which the request for money transfer will be submitted: card or wallet number. With a postpaid payment system, no setup is required; with a prepayment, a client who is afraid of being left with zero money sends a request - *114*9#, deactivation - *114*0#.

"Top up my account"

When a Beeline client approaches zero, the user can send a request to a friend or relative to send money to the balance. The option does not imply any expenses on the part of the sender. The service is valid not only on the territory of the Russian Federation, but also when sending to Kazakhstan, Armenia, Tajikistan and Ukraine. To do this they dial *143*subscriber_number#.

An analogue of the option is “Mobile transfer”.

Zero balance in roaming

If a person is roaming and his/her personal status is close to zero, you can activate the “Planet Zero” subscription to stay in touch. Conditions:

Regardless of the fee that the provider charges each day, Planet Zero is the only option that allows you to receive incoming calls without costs outside the country. Otherwise you will have to change the tariff.

Call at the expense of the interlocutor

If you can’t top up your balance, you can make a call at the expense of the interlocutor. The subscription does not require activation. A request is sent 0505, then the digital combination of the subscriber who must confirm the connection.

"Call me"

To send a request to another user, the command is provided *144*subscriber_number#. The numbers are written in full, along with +7.

Before calling, it’s worth checking how much money is left on your account so that you can ask for a top-up during the call. Check for postpaid – *102#, for postpaid – *110*45#.

Additionally, Beeline provides each client with the “Live Zero” option, which allows you to stay in touch even when there is a minus. If you do not turn off your mobile device, then everyone can reach the subscriber. Setting a personal spending threshold will allow you to control your balance. The service is issued in the personal account of the Beeline resource or through the application. When there are less than 50 rubles left in the account, the autoinformer will send a notification about this.

All these worries are in vain - today the operator provides ample opportunities with zero and negative balance on Beeline. Simply select from those provided by the operator the service that most fully meets your requirements and capabilities.

Opportunities with a zero balance on Beeline

For users of the prepaid payment system, the Beeline operator offers a whole family of services that allow you to stay in touch with the right people with a zero balance. All of them are easily connected using special commands and numbers.

Let's consider the main possibilities with a minus:

• without commission and in automatic mode, the “Autopay” option can easily top up your balance;
• replenish the account for the duration of the “Trust payment” and “Auto-trust payment” services;
• The services “Call me”, “Top up my account” and “Call at the expense of the interlocutor” allow you to turn to friends and acquaintances for help.

On Beeline, with a zero balance, the basic “Live Zero” service also operates; it does not require a connection and is always active. Just leave your phone on when your account balance is zero, and you will still receive messages and calls uninterrupted.

It becomes impossible to stay on Beeline at zero with the Autopay service. If the balance approaches the minimum set by the subscriber himself, then the account will be immediately topped up from a bank card for the specified amount. Users of the prepaid payment system themselves configure the balance and the credited amount. Postpaid clients do not need to configure anything; an amount equal to the debt will be credited to their balance.

The option is activated using the command *114*9#, disabled - *114*0#.

The amount that the operator provides to the subscriber as a credit of confidence for further communication depends on his communication expenses for three months.

The service is available both when traveling abroad and in Russia. The activated payment will be available for three days; if during this time the account is not topped up with the provided amount, the service will be disabled.

In order to activate this option, you need to dial the command *141# “call”. You can find out how much you can credit to your account by dialing *141*7#.

This option does not require sending additional requests; it will automatically replenish the balance when it is less than 50 rubles. The amount credited depends on how much you spent on telephone communication in the last 3 months. When a Beeline client reaches zero within our country, the service is activated if the balance has dropped to 50 rubles; in international roaming, the threshold is 150 rubles.

The service is paid; for the first day of use, a subscription fee of 50 kopecks will be debited from your account, and thereafter - 75 kopecks for each day.

The service is activated by dialing the command *141*11#, and disabled - *141*10#.

The operator also offers other options at zero - send a free request to friends and family with a request to top up your Beeline account. The service is called “Top up my account”. The addressee receives a standard message containing the above request. The request can be sent not only to Beeline customers living in Russia, but also to Kazakhstan, Armenia, Tajikistan and Ukraine, as well as to the numbers of any other Russian telecom operators.

The service does not require a connection, just dial a command that will inform the recipient that you have run out of money in your account and you are asking him to top up your account - *143*subscriber_number#. The number must be dialed in full, in international format, along with “ +7 ».

Depending on the country, the recipient of your request can top up your balance at the offices of payment systems, at bank branches, using a bank card, or to yours using the Mobile Transfer service.

How to make a call with a zero Beeline balance?

There are many ways to call with a zero balance for Beeline clients. You can inform the person you need that you are waiting for his call with the “Call Me” service, or you can call at his expense with the “Call at the interlocutor’s expense” option.

It is always important to control how much money you have in your account. you can by dialing the commands *102# - for a prepaid tariff, and *110*45# - for a postpaid tariff, as well as in your Personal Account and the My Beeline mobile application.

This service provides ample opportunities with a zero Beeline balance, in particular, it allows you to inform your loved ones that you are expecting their call. The service costs nothing at all and is available to Beeline customers when they are in the connection area. The option allows you to send requests to your friends, regardless of which operator they are a client of.

There is no need to activate the service, just type a special command *144*subscriber_number#. The number must be indicated in full with the country code, via “ +7 ».

Call your friends and family with a zero balance? Nothing could be easier! There is no need for connection or additional payment. It is enough to dial the code 05050 before the number of the called subscriber without the “eight”. After this, you need to wait for the connection with the subscriber, and if he agrees to accept the call at his own expense, you will be able to communicate. If the interlocutor refuses to pay for the conversation, the conversation will not take place.

All of the services described above have their own characteristics, conditions and limitations, so we recommend that you carefully read their full descriptions.

It is not always possible for a subscriber to quickly top up their balance, but it is necessary to stay in touch. There is a family of services on Beeline that make it possible to communicate by phone at zero cost. The user can almost always receive calls and SMS (with the exception of remote locations around the country), but making a call is not always easy. Wide possibilities with a zero balance are provided by a number of offers suitable for a specific case.

Opportunities with a zero balance on Beeline

If you don’t have enough money for a call or have a zero balance, you can ask to top up your balance using the service of the same name. Is it inconvenient to get to an ATM or is there no way to top up through the terminal?

In this case, it is worth remembering several important combinations:

• 05050 – this is “Call to the interlocutor’s account”;
• *144* — “Call me” option;
• *143*subscriber number#- “Top up my account.”

All free requests are available to Beeline subscribers and do not apply to roaming.

There is no need for special connections for a set of combinations, so that communication on the same network is not burdensome for users.

"Trust payment"

The Beeline trust option or “Trust payment” has become widespread among subscribers. After requesting the number *141*7# or command set *141# The user's balance is replenished by a certain amount, which you use at your discretion.

It is worth remembering that such a gift from the operator has a limited validity – 3 days. The fee for one-time use is 5 rubles.

The amount of money that goes to the phone is determined individually depending on how much a particular number spends per month. “Trust Payment” does not require connection other than dialing a standard combination.

Accrued from approximately 30 to 300 rubles(average mobile phone costs for the previous 3 months). The service also applies in roaming, and the availability period is not 3 days, but 7 days.

There are a number of cases when the “Trust payment” option is not available:

• Monthly deposit to the account is less than 50 rubles;
• The number is blocked;
• A postpaid tariff plan is used (relevant for legal entities);
• The number has been connected for less than 3 months.

You can learn more about this service in this.

"Auto-trust payment"

The “Auto-Trust Payment” service, which operates automatically, is also activated for a temporary period. As soon as the user’s balance drops below 50 rubles, the system regulates this issue and replenishes the money on the phone. The specific amount is also determined when calculating expenses for three months.

The connection cost is zero, but there is a monthly fee for the first day of 0.5 rubles, and for the second and subsequent days 0.75 rubles.

Connection combinations: *141*11#, and disconnection combinations: *141*10#.

"Autopay"

In order not to constantly think about which functions to activate when the balance is zero, you can enable “Autopayment”.

As soon as the balance approaches the limit mark, it will be automatically updated via bank card.

In order not to constantly set yourself the task of “replenish later” and look for a time and place to replenish the balance, you can entrust this to the system.

"Top up my account"

Are you out of money in your account? Beeline has made sure that you are not left without communication, offering, among many services, the “Top up my account” option.

You can use it both in your region and outside it.

To do this, the user needs to dial *143*number#. Limitations: no more than 5 messages per day.

The recipient receives a message asking him to top up his account, and the sender receives a delivery report.

How to make a call with a zero Beeline balance?

The general principle of operation with a zero balance is to dial a convenient request to contact a specific subscriber. In addition to all other services, there is the concept of “Live Zero”, which allows you to use certain numbers when dialing.

Good afternoon. I came across the following situation: With the prepaid tariff system “All for 500”, I was repeatedly charged with a minus subscription fee. My phone is blocked and I owe Beeline 1,541 rubles. 87 kopecks Now the balance is minus - 1541 rubles 87 kopecks. How are funds debited from a blocked number for services that I do not use, because... Number blocked for not paying for services?!? Blocked 03/30/2017.

Here are the details of the account, while there is minus 1541 rubles in my account!!! How so? Not only do you constantly write off some auto-trust payments that I didn’t take, but even if the balance is minus, you write off the subscription fee?!

Date and time

All numbers
Scope of services
Balance
Balance change
Final balance

02 Mar 2017, 01:17:27
Write-off of the Trust/Auto-Trust payment
—
Main balance
-491.37 rub.
-491.37 rub.

05 Mar 2017, 01:17:03
Write-off of the Trust/Auto-Trust payment
—
Main balance
-501 rub.
-531.37 rub.

08 Mar 2017, 01:21:30
Write-off of the Trust/Auto-Trust payment
—
Main balance
-501 rub.
-521.37 rub.

11 Mar 2017, 01:13:32
Write-off of the Trust/Auto-Trust payment
—
Main balance
-501 rub.
-537.37 rub.

14 Mar 2017, 01:16:58
Write-off of the Trust/Auto-Trust payment
—
Main balance
-501 rub.
-486.37 rub.

17 Mar 2017, 01:16:35
Write-off of the Trust/Auto-Trust payment
—
Main balance
-501 rub.
-539.87 rub.

20 Mar 2017, 01:17:20
Write-off of the Trust/Auto-Trust payment
—
Main balance
-501 rub.
-540.37 rub.

23 Mar 2017, 01:15:01
Write-off of the Trust/Auto-Trust payment
—
Main balance
-501 rub.
-539.87 rub.

26 Mar 2017, 01:17:16
Write-off of the Trust/Auto-Trust payment
—
Main balance
-501 rub.
-540.37 rub.

29 Mar 2017, 01:23:03
Write-off of the Trust/Auto-Trust payment
—
Main balance
-501 rub.
-540.87 rub.

Payments
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Date and time
All operations
All numbers
Scope of services
Balance
Balance change
Final balance

01 Apr 2017, 01:20:28
Dover connection fee. payment
—
Main balance
-40 rub.
-539.87 rub.

01 Apr 2017, 01:20:28
Write-off of the Trust/Auto-Trust payment
—
Main balance
-501 rub.
-1040.87 rub.

Several times, I communicated with those. support in chat and by mail, I saved all the dialogues, you will laugh, the first operator in the chat assured me to the last that my balance is not the same, but completely different, that I owe 1041 rubles. A couple of hours later I contacted another operator, who assured me that all the charges were correct. This was followed by correspondence by mail, the result of which was this letter:

RE: Re: By debit from the number
You have not paid for communication services since March 29, 2017. You have been provided with a “Trust Payment” so that you can use a SIM card and home Internet. The "Trust payment" service is provided for 3 days only. On 04/01/2017, the service was written off in full; the services were provided to you until you incurred any debt.

At the moment, all charges are correct, they occurred for the subscription fee according to the tariff and for the home Internet service.

Since March 29, 2017, there has not been a single top-up, so your communication services have been suspended. Now, in order to resume communication services, you need to top up your account and pay off all debts. Let me remind you that under the terms of the “All for 500” tariff, charging a subscription fee is a mandatory condition that you agreed to when connecting. If you do not top up or do not use, a subscription fee will be charged in any case. If you have any additional questions, please write us a response to this letter.
Thank you for using Beeline services.
Best wishes,
Nadezhda Zl-na,
Beeline Customer Support Service.

Don’t you think this recommendation is strange when the subscriber is shown a minus balance of 1,541 rubles more than he owes? I don't want to be on this tariff anymore. Why was the subscription fee charged if there were insufficient funds?! And it turns out like this: I didn’t use the services of the tariff plan after 1,541 rubles were charged for the subscription fee? Because the trust payment was written off from me and I had a minus on my balance. Those. I haven’t used the service, but still pay?

Based on all the statements, it turns out that I owe you 541 rubles in total, trust payment + 40 rubles. for the service, but not 1041 rubles. and especially not 1,541 rubles, which is persistently displayed in my personal account. What you can see below!!!

I have all the dialogues, account details and screenshots!!! In addition, I asked to suspend the tariff for 500, and even change the tariff to a tariff without a subscription fee, but the operators in the chat only transferred to each other and nothing happened during the two hours of wasted time. I asked, demanded, but it was like hitting the wall.

I don’t have the money to pay a truly deserved debt of 541 rubles, but not 1541 rubles, and in my personal account they write that in May I will owe 2000 rubles. Nobody comes to me
concessions!