• How to turn on your iPhone for the first time if it's new. The iPhone turned off and won’t turn on - we fix the problem Turning on the iPhone 5c

    Apple technology deservedly enjoys worldwide popularity and the love of customers: these are high-quality, modern and reliable gadgets with their own special “soul” and atmosphere. It's rare that an iPhone owner will say that they're unhappy with their device or that it's ever seriously let them down. Along with this, even Apple devices, as well as any other electronics, can break.

    The reasons are varied, but that is not the point. So, let’s simulate the situation: one “beautiful” morning you picked up your favorite iPhone in anticipation of checking the news feed on your favorite social network and discovered that the device does not turn on. Shock, panic, resentment, disappointment. Calm down! In many cases, the problem can be solved with “little loss,” i.e. without the need to contact a service center.

    iPhone refuses to turn on

    There is no response to buttons. The patient's behavior is to remain in a state of constant black screen. Diagnosis: the battery is completely dead. Possible iOS crashes (less common).

    Important note! If your favorite gadget has been exposed to the cold, it may refuse to turn on precisely because of such an extreme test. Batteries tend to discharge almost instantly at low temperatures. If this happens in your situation, let the iPhone stay warm for a while before proceeding with further actions.

    Next, do the following:
    connect the charger to the iPhone. Let the gadget sit with the charger connected for at least 15-20 minutes. If the problem was a completely dead battery, the smartphone will turn on by itself. If this does not happen, follow the steps below sequentially;

    Press the Power and Home keys together (Home and Power/Lock buttons) and hold for about 15-20 seconds (until the company logo appears on the device screen). The specified key combination is responsible for quickly rebooting the device. Wait for iOS to fully launch.

    If your iPhone still refuses to turn on

    Previously, there was a recommendation regarding connecting a charger to an iPhone. If everything is in order with the smartphone, parts and components, after a few minutes the charging indicator will appear on the display. If the indicator does not appear within an hour or the device continues to “ask” to connect the power source, the problem is most likely a malfunction of the power adapter, cable and/or connector.

    You need to do the following:
    Check the functionality of the power adapter and USB cable in combination with another iPhone. If everything works, your phone's connector is broken. Contact the service center;
    contact a service that specializes in selling components for iPhones and check whether your smartphone responds to connecting a 100% working charger. If it does, the charger is broken. Buy new.

    If your iPhone freezes after turning it on

    If your iPhone shows “signs of life”, but it doesn’t go beyond the corporate logo or the red or blue screen, follow these steps.

    1. Connect your iPhone to your computer/laptop using a USB cable.
    2. Turn on iTunes.
    3. Press the Home and Power buttons at the same time to activate a forced reboot. Keep the indicated keys pressed until the corporate logo appears on the iPhone screen and the recovery mode screen appears.
    4. After waiting for the system to prompt you to restore/update, click “Update” and wait for further notifications. iTunes will try to normalize the operation of the gadget without harming user data.

    If nothing happens after 15-20 minutes, the recovery mode will close on its own and you will have to repeat the above steps.

    When should I contact the service center?
    1. Charging/flashing/forced reboot did not produce results.
    2. The screen is still dark, but the phone makes sounds/vibrations.
    3. The display displays information, but does not respond to anything.
    4. There is no possibility of a forced reboot due to a physical malfunction of the Power and Home buttons.
    5. iPhone is frozen with the company logo on the screen or shows a screen “flooded” with one color.
    6. iTunes does not “see” the iPhone.

    Helpful note! Use only original components to charge your iPhone - the power of budget analogues may not be enough to fully charge the battery. In addition, by using non-original components, you expose your device to potential risk.

    Articles and Lifehacks

    Not all device owners know how to turn on an iPhone if it is new. Most operators provide this service in their offices and showrooms, but any owner of such a device can independently activate it.

    Algorithm for turning on a new mobile phone

    To turn on your phone for the first time you will need:
    1. Downloaded and installed the iTunes application, the cable included with the phone.
    2. Make sure that iTunes is the latest version and that your mobile battery is fully charged.
    3. Make sure that your computer has a stable connection to the Internet.
    4. Insert the SIM card into the phone, connect the iPhone to the PC using a special cable.
    5. Wait a while until iTunes detects your phone.
    6. You will need to confirm device activation in the application dialog box. Please wait while the information collection process occurs.
    7. Enter your details into your app account. You will need to wait until the welcome message appears.
    8. You will need to confirm the User Agreement by clicking on the “I Accept” and “Submit” buttons. Only after this the activation of the mobile phone can be completed.
    9. Wait until all applications and phone functions are automatically activated. You may need to sync some data between the app and your phone.
    10. Try making a test call to make sure your mobile phone is working.

    What you should know about launching your mobile phone for the first time


    If you have any difficulties, it is best to contact specialists.

    Typically, consultants activate the mobile phone themselves to speed up the process of selling the device. For example, you decide to buy an iPhone as a gift to your friend, and you purchase the device before the celebration itself.

    In this case, you would prefer an activated iPhone rather than one that you have to turn on yourself. After all, time is short, and it’s not a fact that the person to whom you give the phone will be able to start it themselves.

    For an experienced user, the operation of Apple gadgets seems indecently simple, because following the precepts of Steve Jobs, developers from Cupertino make most of the operations required from the user intuitive. However, Apple devices are used not only by teenage geeks who grew up in the digital age, but also by the older generation, as well as children, blondes and other vulnerable segments of the population.

    How to turn on your new iPhone

    Typically, a new iPhone is in the box, turned off, with 40-60% battery charge.

    Naturally, the device from the store must be started with half a turn, that is, after the usual starting procedure, which is carried out by pressing and holding (for a few seconds) the power button. This button is located on the right side of smartphones with a screen diagonal of 4.7/5.5/5.8/6.1/6.5 inches (iPhone 6 / 6 Plus, iPhone 6s / 6s Plus, iPhone 7 / 7 Plus, iPhone 8 / 8 Plus, iPhone X, iPhone XR, iPhone XS / XS Max) or on the top end of earlier iPhones (iPhone 2G, iPhone 3G, iPhone 3Gs, iPhone 4, iPhone 4s, iPhone 5, iPhone 5c, iPhone SE) .

    How to turn on an iPhone or iPad if it won't turn on

    If your iPhone or iPad refuses to turn on, then you should consider four possible reasons:

    The device is discharged. Perhaps the iPhone or iPad has been gathering dust on warehouse shelves for too long and has become completely discharged, as evidenced by the image of the battery, Lightning connector and lightning icon on the screen. The solution is to connect the gadget to a power adapter and an electrical outlet;

    Low temperature. If you live in Norilsk or Vorkuta and try to turn on your iPhone outside at -30 degrees, you will hardly achieve results, since when the battery electrolyte thickens, the smartphone automatically turns off.

    The solution is to warm the device at room temperature;

    The perfect design and high optimization make the iPhone 5/5s synonymous with reliability for many years, but despite this, Apple cannot avoid all problems.

    Don’t give in to the illusion, a situation where the iPhone 5 won’t turn on can happen. Although it is very well designed, over time it can develop problems such as freezing, overheating, or turning off and not turning on.

    If your iPhone 5 won't turn on after turning off, this is a sign that you need to read the tips below.

    After trying these few tricks, there is a 90% chance that you will fix it yourself.

    iPhone 5 won't turn on - turn it on with the program

    If your iPhone 5 does not turn on, you can turn it on using a proven program -

    Moreover, it will also fix problems with iOS that lead to problems - of course, if the phone fell or something burned, the program will not fix it.

    For every violation of the integrity of iOS, ready-made solutions are provided, and it is impossible to get confused in the interface.

    Give it a try. The program works on all iOS, including the latest eleventh, and has been tested in practice.

    iPhone 5 won't turn on - connect to a working charger

    All older generations of iPhone are subject to a sharp decrease in battery levels. This is especially noticeable when the phone overheats (for example, a combination of high screen brightness, WiFi, Bluetooth and applications running in the background).

    Another factor that causes your phone to overheat is intense solar radiation.

    All this causes the iPhone 5/5s to fail, misjudge and show the wrong battery charge.

    If the iPhone does not want to turn on due to low battery, then after connecting to the charger, a battery with a red stripe should appear on the screen.

    Remember - the device will not turn on immediately, but only when it is charged to at least 5%, so be patient. Problem not solved? Go to the second point.

    iPhone 5 won't turn on - force restart

    After connecting the phone to the charger, it still does not want to turn on.

    The next thing you need to do is reboot it. To do this, hold down the on/off button for a few seconds.

    If your iPhone 5/5s turns off, it should turn on - if the result is negative, move on to the third point.

    iPhone 5 won’t turn on – a “hard reset” should help

    A hard reset is often confused with simply turning off a smartphone. Although a soft reset is only possible when the Disable bar appears on the screen, a hard reset is possible in any situation.

    It works better than just turning off your phone. A hard reset is equivalent to disconnecting the phone from the power source by removing the battery.

    Try performing a hard reset according to the instructions below.

    • Hold down the Home and Power buttons at the same time. / Off" for about 10 seconds (it is important to press them simultaneously).
    • Wait until a white screen appears with a black logo in the middle.
    • Release the buttons and wait for the device to recover.

    If even a hard reset doesn't help, move on to the next step.

    iPhone 5 won't turn on - return to factory settings

    If your iPhone5/5s still won't turn on, the most advanced action you can take is to factory reset the phone.

    NOTE: Before performing this operation, make sure you have a backup of your phone.

    REMEMBER: Restoring factory settings is equivalent to erasing all data and settings on your phone.

    READY: In this case, simply connect your phone to your computer, turn on iTunes and select the "Restore" button.

    If this doesn't even help, follow these instructions:

    • Connect the USB cable to the charging port, but do not connect it to your computer.
    • Click the Home button.
    • While holding the Home button, connect the other end of the USB cable to your computer.

    If you follow the right steps, iTunes will turn on and the iPhone will automatically enter recovery mode, allowing you to completely restore your phone.

    Why does the iPhone 5 light up or blink and won’t turn on?

    Your iPhone has turned off and won’t turn on, but the apple lights up or blinks when starting up? This happens and is eliminated, but the whole pain is that there is more than one reason.

    One of the common reasons is that the battery is discharged, but the owner seems to have enough charge.

    If you are sure that the charger is working, connect it for half an hour (you can connect it via a cable to the computer) and turn it on again.

    If it turns on only before the apple, then pressing the “Sleep” and “Home” buttons for 10–15 seconds often solves the problem.

    But unfortunately, firmware does not always solve the problem, since the cause may be hardware.

    For example, the power button has become obsolete. Although you can’t call her fragile, there are problems with her.

    The charging controller may also fail, the battery may expire, or the flash memory may fail (it changes, but it is comparatively expensive).

    The worst thing is if problems arise with the motherboard, since sometimes it is better to buy a new iPhone than to tinker with it (depending on what happened).

    iPhone 5 won't turn on - contact a specialist

    If the smartphone still does not turn on, this is a sign that external help will be imminent.

    It often happens that the error turns out to be a common one, and fixing it takes a few minutes.

    Therefore, if you do not want to deepen the defect or lose data on your phone, you should go to the service.

    Not all problems are user error. Sometimes the phone does not work due to factory errors and faulty software.

    I know from experience that when an iPhone does not want to turn on, the problem is most often related to the battery, a damaged charging connector, and a software error.

    However, you can correct the last point yourself - Good luck.

    And again we return to the topic of discussion of one of the most popular smartphones of the last few years. I think it’s no secret that iPhone smartphones are very successful in Russia. Many users who purchased this device for the first time often ask questions regarding the use of the phone. One of them is: how to turn iPhone on and off? You won't believe it, but it's incredibly easy to do.

    Take the phone in your hands. At the top of it you will see a Power button. Press it and hold it for several seconds until the screen shows the first signs of life. As soon as a bitten apple appears on it, you can release the button. Now all that remains is to wait a little (literally a few seconds) until the device is loaded and ready for use. Actually, that’s all, nothing more is required from you.

    If suddenly for some reason the device refuses to start, try this. As you know, the iPhone has two main buttons: Power, which is located at the top of the screen, and Home, which is located on the front side of the device. You need to press both these buttons for about 10-20 seconds for the smartphone to reboot. It is quite possible that if the gadget did not want to boot by pressing the Power button, it will boot after holding down the specified buttons. If it doesn’t work, try holding the buttons pressed longer (40-60 seconds).

    In order to turn it off, you will need to hold down the Power button for a few seconds, after which a kind of window will appear on the screen. Slide to power off and the device will be turned off within a few seconds.

    At the same time, you should not turn off the gadget by simultaneously pressing the Home and Power buttons, as this does not turn off the smartphone, but only restarts it.

    Everything described above applies to absolutely all iPhones that have been released up to now: 3G, 3G, 3GS, 4, 4S, 5, 5S. As for the iPhone 6, nothing will change in this regard, except that the Power button will be on the side instead of the top of the device.

    How to turn off iPhone if the Power button or screen does not work?

    Let's look at two fairly common cases. If the Power button does not work, then turning off the device will not be easy. You will need to install an application that allows you to turn off your smartphone without pressing the Power button. You can find it in iTunes. You will most likely have to turn on your iPhone using this unusual method: connect it to the charger and it turns on.

    If the screen, that is, the sensor, does not work, then you will not be able to turn off the phone at all, unless you wait until the battery runs out. But turning it on won’t be a problem.