Why can’t I log into VKontakte from my phone? Why can’t I log into VK and what to do. How the virus works

As a rule, users do not even realize that by starting the computer and opening the browser, they will not be able to load the “contact” Internet page...

In this article we will try to understand sequentially the most common reasons that cause this problem.

1. The main reasons why you can’t log into VKontakte

In general, there are 3 most popular reasons due to which ~95% of users cannot access VKontakte. Let's briefly talk about each of them.

1) Enter the wrong password or email

Most often, the correct password was simply forgotten. Sometimes users confuse their email because... they may have multiple mailboxes. Please check the entered data again carefully.

2) You caught a virus

There are viruses that block access to various sites: for example, to antivirus sites, to social networks, etc. How to remove such a virus will be described below; it cannot be described in a nutshell...

3) Your Internet page has been hacked

Most likely, you were also hacked with the help of viruses; first you need to clean your computer of them, and then restore access to the network.

2. Why is the password incorrect?

Many users have pages not only on one social network “Vkontakte”, plus add to this several email boxes and daily busyness... You can easily confuse one password for one service with another.

In addition, many sites on the Internet do not allow you to have easy-to-remember passwords and always force users to change them to their own generated ones. Well, of course, when before you easily accessed a social network by simply clicking on your favorites in the browser, after a month it would be difficult to remember your password.

To recover your password, click in the left column, directly under the authorization lines, the item “forgot your password?”.

2) Update the databases, and then check the entire PC (at least the system drive).

3) Pay attention, by the way, to what you have in and in your installed programs. Remove suspicious programs that you did not install. It’s just that very often, along with the programs you need, all sorts of add-ons are installed, which can embed various advertising blocks, interfering with your work.

4) By the way, a couple of interesting notes:

Removing "Webalta" from the browser -

3.1 Opening access to a contact

After you have cleaned your computer of various adware programs (they can also be classified as viruses), you can proceed directly to restoring the system. It’s just that if you do this without removing the viruses, there will be little use - very soon the Internet page on the social network will stop opening again.

1) You need to open Explorer and go to the address “C:\Windows\System32\Drivers\etc” (copy without quotes).

2) This folder contains a hosts file. We need to open it for editing and make sure that there are no unnecessary or suspicious lines in it.

To open it, simply right-click on it and select open with notepad. If after you open this file the picture is as follows, then everything is fine*. By the way, hash marks at the beginning of a line indicate that these lines are comments, i.e. Roughly speaking - simple text that does not in any way affect the operation of your PC.

*Attention! Virus writers are cunning. From personal experience I can say that at first glance there is nothing suspicious here. But if you scroll to the end of the text notepad, it turns out that at the very bottom, after a bunch of empty lines, there are “virus” lines that block access to sites. That’s exactly what happened...

Here we clearly see that the address of the VKontakte network is written, opposite which is the IP of our computer... By the way, please note that there are no hash marks, which means this is not just text, but instructions for the PC that it should download this site to the address 127.0.0.1. Naturally, this site does not exist at this address - and you cannot access Vkontakte!

What to do about it?

Just delete all suspicious lines and save this file... The file should be left with something like this:

After the procedure, restart your computer.

A couple of problems that may arise...

3. If it doesn’t work, then just delete this file. Personally, I’m not a supporter of this method, but even it can help... Most users don’t need it, and those who do need it can easily restore it themselves.

3.2 Prevention

To avoid catching such viruses, follow a couple of simple tips...

1. Do not install any software of suspicious quality initially: Internet hacks, keys to programs, download popular programs from official sites, etc.

2. Use one of the popular antiviruses:

3. Try not to access the social network from other computers. It’s just that if on your own you are still in control of the situation, then on someone else’s computer the risk of being hacked increases.

5. If you have disabled automatic Windows updates, then from time to time check the system for important “patches” and install them “manually”.

VKontakte is a huge network of users throughout Russia and the world. A significant part of the population “disappears” in it every day, spending more than one hour in search of interesting information, communication, and just relaxation. But what if one day the required link does not open?

Why is VKontakte silent?

Among the most common reasons are the following:

Incorrectly entered address or incorrect decoy link. This happens when the user enters the site name incorrectly in the address bar. The browser will not understand such a request and will display either an error or, if associated with any search engine, search results and among them the correct address. It also happens that the user has a link saved and is accessible with one click, but the site does not open. In this case, you should check whether the link has been rewritten by malware. Otherwise, the user may end up on a fake page with a name like “vknotakte.ru” without noticing the error in time.

When the page does not open at all, and the browser regularly generates an error, there may be another reason. This will require some knowledge of the “internals” of the operating system and direct hands. You should go to the Windows folder -> System 32 -> drivers -> etc and find the hosts file. Next, you need to open it either in Notepad or in any text editor from WorPad to Word and remove all the inscriptions except 127.0.0.1 localhost. After that, save the changes and reboot the system.

If the first two options do not help, there is only one thing left to do - find the Cure IT utility and scan your computers for viruses.

“Vkontakte” or how to avoid becoming a victim of scammers

In addition to the above, you are unlikely to log into a social network or your account if you were careless in communicating with suspicious individuals or committed some of the actions described below:

Some users send you a personal message asking you to visit this or that page. If you have not met this person before, the address is clearly suspicious - do not do this, and send the spammer himself to the Black List.

It also happens that the desire to download music or video from VKontakte will prevail over common sense, and the user, together with (or instead of) the required utility, will download a virus. This is a very common case, so it is not recommended to download from little-known sources.

They may also, on occasion, “slip” you a page that supposedly resembles the one that leads to a social network. This happens along with the phrase; "Here,

Imagine the situation: you are bored and decide to log into your account on a popular social network. VKontakte.

As usual, enter your email address and password into the appropriate lines...

But for some reason, the page cannot be logged in.

What could be the problem here?

Usually, there can be a large number of reasons why you cannot log into your VKontakte page.

Therefore, you need to familiarize yourself with all versions before you decide to panic and register another page on the social network.

Main reasons

Read also:How to delete all posts on a VKontakte wall at once - Five ways

• Forgot your password or made a typo when entering it;
• Your email address slipped your mind or you misspelled it;
• Your PC has caught a virus that is blocking visits to your VKontakte page;
• Your account has been hacked.
• Technical work on the VK website

The majority of Internet users have not only accounts in, but also email, and sometimes several.

Naturally, there may be differences in passwords.

And, as usually happens, due to their carelessness, people not only don’t remember, they even forget to write down their creative long password somewhere!

What to do if you have forgotten your password?

Usually everything is very easy here: directly on the social network itself there is a line called forgot password

If someone has no idea where this user assistance is located, then familiarize yourself with the following action plan:

• Click on this link -> In the tab that appears (Login, Email or phone), write either Login, or your Email, or phone number -> Then Vkontakte will send a password to your email.

Therefore, if you have forgotten your password, it is quickly sent to you by email, or you are asked for an answer to your security question.

They may also send you a non-permanent phone number, which you can change when you go to your profile.

To avoid getting into a similar situation again, when you do log into your account, write down your new password in your diary!

Incorrect email address

Read also:

If you still cannot access your VKontakte page, then another reason is that your address is incorrect.

Provided that you have forgotten the email address specified at the very beginning of your VKontakte registration, then you will need to proceed similarly to the action plan with a forgotten password.

Also open the main page, click on the link “Forgot your password or can’t log in?” then - according to the plan described above and on VKontakte itself.

Date and time on PC

Read also:6 Methods: How to download videos from VKontakte (VK) to your phone

If you can’t log into VKontakte and the message “Unable to establish a secure connection”, “Security problem” or “Unable to verify the certificate” is displayed, look at what date and time is indicated on the PC - perhaps it’s not even the correct year?

Click where the time is shown or go to settings.

If the data is incorrect, correct it, click OK and try to log into VK again.

If the date on your PC often gets lost, you should change the battery on the motherboard. It doesn't cost a lot of money.

Another browser

Read also:How to register on the social network VK (VK) without a phone number? The answer is in our article!

A web browser is a program that is used to open pages on the Internet.

Its other names are browser or viewer.

For example, you are currently using the Chrome browser. Perhaps this is where the problem lies.

If you have another web browser on your PC, try to access the page through it.

If you don't have another browser, download and install it.

Alternatively, try Firefox.

Virus on the device

Read also:TOP 15 Best free antiviruses for Windows | Rating 2019

It is also possible that there is a virus - usually it is the instigator of all problems associated with the PC.

The best option to get rid of the virus is to download an antivirus utility onto your PC.

It doesn’t matter what it will be: popular or another program.

They have the same meaning - the utility must be the latest version, and the databases on it must be constantly updated! What is this for?

The point is that constantly hackers are developing new types of viruses, which utilities most likely have not encountered before.

It turns out that if your anti-virus database is outdated (that is, it has not been updated for a long time), then there is a chance of “picking up” a virus on your PC.

The antivirus may not detect the virus

The problem is based on the fact that, once again scanning the PC with an anti-virus utility, it simply will not be able to see a new virus created recently.

For this reason, this virus will be on your device, in your operating system, over time slowing down the operation of your computer, interrupting its functionality, and so on.

What to do in this situation?

Of course, constantly update your antivirus database!

This service is available in almost every antivirus program.

The only requirement is, if possible, unlimited access to the network so that the databases can be updated mechanically, without your participation, and protect your PC.

The same can be said about viruses that block access to your VKontakte account: there are a large number of these viruses on the Internet and it won’t be difficult to pick them up!

Where is it possible to catch a virus that will block access to a VKontakte page?

What should you do if you downloaded a utility whose name contains something related to VKontakte and got a virus?

Naturally, simply deleting the program is unlikely to be effective!

This is where an antivirus comes to the rescue - urgently conduct a comprehensive examination of your PC.

If you don’t have an antivirus program, but the performance of your PC is already significantly impaired? In this situation, you can do two things:

• Seek help from specialists or those who know how to remove viruses from a PC;
• Try to get rid of the virus yourself.

So, with point one, everything is extremely clear - you are simply trying to find a professional in your field in every possible way.

But how can you get rid of the virus that blocks access to VKontakte?

Try using .

Redirect to another site

Read also:How to make a bot in VK (VK) in a group: An easy way | 2019

A well-known method that blocks access not only to the VKontakte social network, but also to some other sites.

It manifests itself either in a redirect to a site that is similar to VKontakte, or in the appearance of a 404 error.

Surely the problem is in the host file.

How to fix it?

Please note: the final line in this document should be: 127.0.0.1 localhost.

Everything written additionally in this file must be deleted; this is the virus itself.

People often ask: what to do if there are several “hosts” files in the “etc” folder? Let's figure it out.

The screenshot shows a situation in which there are several “hosts” files on the PC. Which one exactly needs to be eliminated from the virus?

When using the browser you need fix file with txt extension.

When using Internet Explorer or web browsers, you need to correct a file that does not have an extension.

And if you use different web browsers every day, then it is advisable to correct both files.

To understand, consider two screenshots, the first with redirection, the second as it should be.

To summarize: you should get rid of all unnecessary information, in addition to what should initially be in the “hosts” file.

After these steps, a window may pop up stating that it is impossible to create a file.

What to do then?

Notifying the operating system that the file cannot be saved

In this situation, you should launch Notepad by clicking the icon "Run as administrator"- then you will be able to correct the file and save it.

Start -> Notepad -> Run as administrator

I can’t log into VKontakte and after all these manipulations, what should I do now?

Try restarting your PC and try again.

Contact is now so popular that it attracts not only the attention of young people of different ages, and people of different ages in general, even the elderly, and those, as they say, who are already “aged”, but also, unfortunately, the largest social network on the Runet also attracts the attention of scammers . Moreover, gentlemen, scammers are each time finding more and more cunning and arrogant ways to deceive poor VKontakte users.
Well, let's try to look at the most common reasons for when a problem like " I can't get in touch ", "I can't get to the page" and possible ways to eliminate them, we will describe them on the site.
Firstly, if you see any messages that you need to pay some money, send some SMS in order to get in, or activate a VKontakte page, know that this is a scam. VKontakte management will never take money from you for simply getting in touch.
Secondly, if you actually see a message similar to “In order to activate your profile, send an SMS with the text ... blah blah blah,” we try to fix this problem ourselves, without any panic or anything else.

And so, what do we do for this:
Depending on your Windows operating system, find and open the hosts file as follows:
1) If you have Windows Vista, XP or 2003, then look for the file here: C:\WINDOWS\system32\drivers\etc\hosts
(Please note that you need to search on the drive where your WINDOWS is installed, so it may not be drive C, but for example drive D, or X, that is, D:\WINDOWS\system32\drivers\etc\hosts , or X:\WINDOWS\system32\drivers\etc\hosts)
2) If you have Windows 2000 or NT, then look for the file here: WINNT\system32\drivers\etc\hosts
3) If you have Windows 7, then look for the file here: C:\windows\system32\drivers\etc\hosts
(If suddenly there is no such file at the specified address, do the following:
- Go to the folder where Windows is installed, by default it is C:\windows\,
- right-click in the empty area, select the “Create” tab,
- then select the “Text Document” tab and create it. After the document is created, go to it
- Select the “File” tab, then “Open”, manually go through the system32 folders, then the folder, drivers, then the etc folder, i.e. C:\windows\system32\drivers\etc\
- In the “File name” field, enter hosts and click open.) That’s it, if you did everything correctly, the file should open.

If the file does not open by itself as standard, double-click on the file with the left mouse button, you will be offered opening options, select open with Notepad
After this file is opened, we check its contents. It should be something like this:

# Copyright (c) 1993-2018 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
#space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a "#" symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

# localhost name resolution is handled within DNS itself.
# 127.0.0.1 localhost
127.0.0.1 validation.sls.microsoft.com

Or there should just be a line:

127.0.0.1 localhost

If you have any “left” lines in the file, especially those mentioning the Vkontakte site (vkontakte.ru) or durov.ru, delete these lines and save the file. But, be careful that the file is called not hosts.txt, but hosts, otherwise it will be incorrect. Once everything is ready, we restart the computer and try to get into contact again.
It also happens that the virus does not allow access to the hosts file and to do this you need to start the computer in safe mode. To do this, click “restart the computer” and immediately after the reboot starts, press the F8 key without stopping until a menu appears that prompts you to boot Windows in safe mode. Accordingly, we select loading in “Safe Mode” and do what was written above at the beginning of the news of our website offvk.ru - we look for the file, check and delete what is necessary.
If it doesn't help, you can simply delete the hosts file and restart the computer. Sometimes it helps.

If deleting and editing the hosts file does not help:
We go to the “Start” menu and in the Search menu on the entire computer (Start -> Search -> Files and folders -> select My Computer) we try to find the following files in turn: vkontakte.exe, and after svc.exe. If they are there, delete them and restart the computer. Next we try get in touch again .
In general, after editing such files, you must restart your computer, otherwise you will not see the changes.
If all else fails, scan all files with an antivirus. If you don’t have it, download the free version here http://www.freedrweb.com/cureit/, or the free Spybot-S&D antispyware here http://www.safer-networking.org/ru/spybotsd/index.html. Install and run a full computer scan.
Well, or another option, go to the official website of Dr. Web, and there we are looking for a key that the site can give us when specifying the number where the message is requested. Usually this helps with banners that constantly freeze on the screen, but just in case I’m posting the link, maybe it will be useful for someone in the fight against banners.
http://www.drweb.com/unlocker/index/?lng=ru (Just enter the number and text of the message to which the virus asks you to send an SMS)
In general, it will probably be better if you install Kaspersky Internet Security. Personally, for me it “intercepts” almost all viruses.

Sometimes Vkontakte users experience difficulties logging into their personal page www.vkontakte.ru. Why often from a phone or laptop? This may be due to either Internet connection problems or blocking access to the vk.com website. This applies to both access from a PC and access from VK mobile applications for iOS and Android.

If you created an account for the first time and completed the process, you may have problems logging in.

Sometimes there are server interruptions, during which the social network may become unavailable. Rest assured, they are trying to rectify the situation as soon as possible. At the moment, VKontakte’s functionality has most likely been restored.

It often happens that a login problem can be solved on the user's side, but there are times when this does not bring results, because... social itself The VKontakte network sometimes “lies”.

It is safe to assume that almost every one of you is a registered user of the famous social network VKontakte. And if it’s impossible to access any website, then most likely you won’t be able to log into VK. Most often, this problem is encountered by an inexperienced user who is not worried about the security of his PC and has picked up viruses on the Internet. If for some reason you cannot access the website of a popular social network. networks, the following recommendations will be extremely useful.

So, here is a list of problems that prevent you from logging into the site:

1. At the very beginning, make sure you have access to the network and that your Internet connection settings are correct. To do this, just try going to any website, or Skype, or ICQ. If you succeed, then there is no problem with Internet access.
2. Your personal page has been frozen. This happens for the following reasons: there was a violation of the site rules, a page was hacked. This issue can be resolved quite simply. You just need to confirm your account by indicating your last name and the code sent to your mobile phone.
3. The password is incorrect. If, when entering the site, you get the response “incorrect or incorrect password,” it means that either you really made a mistake (CapsLock is probably enabled), or the page was hacked by attackers and the data was changed. In this case, find the phrase “Forgot your password?” under the password entry window, click on it and simply follow the further instructions.
4. Check whether your browser has Internet access and whether the network and your PC are protected by a proxy server or firewall.
5. The most unpleasant thing is when it is impossible to “log in” to VKontakte only from your own computer, while such a problem does not exist when logging in from a phone or another PC. There will be a different solution here. Most likely, you have picked up viruses, so you will need to purchase an antivirus (download or buy), install it, scan your computer for malware and, ultimately, reboot it.

If this procedure does not help, the steps are as follows:

• go to “My Computer”;
• Local drive C: ;
• "Windows" folder;
• then the “System32” folder;
• folder "drivers" and "etc";
• look for the “hosts” file and open it using notepad.

After this, look to see if there are lines in the file with the names of the sites vk.com, vkontakte.ru, etc. If we find it, we delete it! Just do not touch lines that begin with the # symbol. We save all changes in the document.

In addition to this procedure, it is also recommended to go to Windows search and Start. In the search, type the phrase “vkontakte.exe”. If the specified phrase produces results, then immediately delete what you found. It also wouldn’t hurt to uninstall all other unofficial contact programs. Then just restart your computer and enjoy your success!

Remember, in order not to fall for the tricks of ill-wishers, visit 18+ sites less often, monitor the operation of your antivirus, do not rush to install dubious programs, including for contacts, and also bypass other little-known sites and links, especially if they are in the folder "Spam".