How to disable "You have been called" on MTS: ways to deactivate the service

The “You have been called” service is included in the list of basic services and is provided to all MTS subscribers. It is useful and allows you to get information about what calls were made to the number while it was disconnected (all network coverage areas are located, forcibly disconnected by the user, etc.). Previously, this service was provided free of charge: the subscription fee for its use was not charged to subscribers.

At the moment, it has a daily fee of 1.20 rubles. (In some regions of our country, this figure may vary). Service connection is still free of charge. If you don’t like this service and you are puzzled by the question of how to disable “They called you” on MTS, then in this article you will find not only useful tips and recommendations on how you can manage the option, but also find out what features it has It has.

Service Description

The "You have been called" option allows you to receive information about missed calls in the form of text messages. For example, if you turned off your phone or ran out of battery power, you are out of coverage of the cellular network, or you have activated the Airplane mode on your mobile, you can be sure that data on missed calls will be received in an SMS message. This will happen immediately after the mobile phone is turned on and registered in the MTS network. You will receive information from which number the call was made and at what time. The service can be activated through the My MTS application in the user's personal web account, as well as by entering a special combination on the device or by sending a message to a short number.

Terms of use of the service

If the question of how to disable “You have been called” on MTS arose due to the fact that the service is activated, but does not work, and information about calls is not received, then this may be due to the fact that one of the conditions is not met:

The service has been configured in such a way that information about calls is received if there is no answer for more than 30 seconds, the number is “busy”.
Incoming communication is blocked (this could have happened at the initiative of the user - he entered a special combination from the phone, turning off the incoming communication service).
The SMS service is not activated (if this service is deactivated on the number, then the question of how to disable the “You have been called” service on MTS could well arise, because any messages, including information about missed calls, will not be received).
More than 24 hours have passed since the device was turned on/registered in the operator's network (information about missed calls is stored for only one day).
If the “Basic” option and the “Voice mail” service are activated on the number, then the action “You have been called” is suspended.

How to disable the "You have been called" function on MTS

The service can be deactivated both by the user independently and through the employees of the operator's subscriber service. Let's take a closer look at each of the available shutdown options.

How to disable "You have been called" on MTS yourself? Several options are provided. The first one offers to do this via the Internet (a mobile application that is available for devices on iOS, Android, Windows Phone platforms). If you don’t want to bother and think about how to turn off “They called you” on MTS on your own, then you can call the contact center and ask the operator to do it for you.

Deactivation via phone

USSD request. By entering the combination *111*38# on the mobile device in which the SIM card with the desired number is installed, and then making a call, you can quickly refuse the service we are considering. After sending the request, you must wait for a message with a notification that the deactivation was successful.
Sending a text message to number 111. The deactivation code should be indicated in the text - 21140. In a few minutes the service will be deactivated.

Internet deactivation

How to turn off "You have been called" on MTS (Russia) via the Internet? There are two ways:

Through the operator's portal in a personal web account (for authorization, a number is used, as well as a password that can be received in a message or entered if it is known to the user).
Through the My MTS application, which is designed for smartphones, tablet PCs (it is analogous to a personal web account and has an interface more familiar to a mobile device).

How to disable the service "You have been called" on MTS? If you have an internet connection, the above number management options are more preferable. They allow you to view full information about which services / options / packages are activated, clarify expenses for a specified period, manage (connect / disconnect) them, change the tariff plan, and so on. You can also replenish your account via the Internet, borrow funds, etc.

Conclusion

At what tariffs can the "You have been called" (MTS) service be disabled? This option is activated on any tariff plans, including on numbers with a tariff plan for the Internet ("MTS-Connect", for example). All subscribers of the company have the right to disable it, and this can be done by any of the previously discussed methods. If earlier MTS customers did not think that the use of the service should be abandoned, then after information about the subscription fee appeared in the conditions, a large number of subscribers began to visit such a desire.

However, despite this, the service is still in demand and useful. After all, situations in life can be different, and it is always important to stay aware of who and when wanted to contact you by phone. Please note that you can get information about missed calls only with the activated "Who called" service, such information is not displayed in the details.