Gmail doesn't work on Android. Google Android account synchronization error. Reasons why Google and Android synchronization fails

The Android mobile operating system, like almost any modern platform, provides functionality that ensures the safety of the user’s personal data. One of these tools is synchronization of contacts, passwords, applications, calendar entries, etc. But what if such an important element of the OS stops working properly?

One of the common problems in this case is the lack of synchronization of the user's contact list. Such a failure may be short-term, in which case after a certain time the exchange of data with the Google cloud is restored.

It's another matter when the termination of contact synchronization is permanent. We will talk further about how to correct such an error in the system.

Before performing the steps described below, you should double-check whether the device is connected to the Internet. Just open any page in your mobile web browser or launch an application that requires network access.

You should also be sure that you are logged into your Google account and there are no problems with its operation. To do this, open any application from the Good Corporation mobile application package, such as Gmail, Inbox, etc. Better yet, try installing any program from the Play Store.

And the last point - auto-sync must be turned on. If this function is activated, the necessary data is synchronized with the cloud automatically without your direct participation.

To find out if this option is enabled, you need to go to "Settings" — "Accounts" — "Google". Here in the additional menu (vertical ellipsis at the top right) the item should be checked "Auto-sync data".

If all of the above points are in perfect order, feel free to move on to ways to fix the contact synchronization error.

Method 1: Manually synchronize your Google account

The simplest solution, which in some cases can be effective.

If after performing these steps, synchronization begins and completes successfully, the problem is solved. Otherwise, we try other ways to resolve the error.

Method 2: Removing and Re-Adding Google Account

This option is even more likely to fix the problem with syncing contacts on your Android device. You just need to delete your authorized Google account and log in again.

Our next step is to add the newly deleted Google account to the device again.

By adding a Google account again, we start the data synchronization process from scratch.

Method 3: Force Synchronization

If the previous troubleshooting methods do not work, you will have to, so to speak, “cheat” and force the device to synchronize all data. There are two ways to do this.

The first method is to change the date and time settings.

As a result, your contacts and other data will be forcibly synchronized with the Google cloud.

Another option for forcing synchronization is using a dialer. Accordingly, it is suitable only for Android smartphones.

In this case, you need to open the Phone application or any other “dialer” and enter the following combination:

As a result, you should see the following message in the notification bar indicating a successful connection.

Method 4: Clear cache and delete data

A very effective method of dealing with contact synchronization errors is to completely delete them and clear the associated data.

Now let's start clearing the cache and contact list.

Method 5: Third Party App

It may happen that none of the methods described above will fix the problem with contact synchronization. In this case, we recommend using it from a third-party developer.

The “Fix for contact synchronization” program is able to identify and correct a number of errors that lead to the inability to synchronize contacts.

All you need to do to fix the problem is press a button "To correct" and follow further instructions of the application.

Last week we prepared for you. But in order not to feel any discomfort when working with email on a smartphone, our editors offer you material about the detailed parameters of the Gmail application. After reading these instructions, you will be able to fully work with correspondence, selecting all the parameters at your discretion. Setting up Gmail on a phone and a computer has significant differences. Soon we will publish an article about customizing your Google email account on a PC, but today we will talk exclusively about the mobile version of the program. Stay tuned!

Launch Gmail and tap (click) on the button with three lines placed horizontally.

There are two types of settings in Gmail: general ones, which apply to all accounts in the application, and individual ones for each account separately.

General Settings

What general settings does Gmail offer? Select the “General settings” option in the menu and go to the submenu.

— Default action. When you delete a message from a thread, the message may be archived and placed in the trash, or completely deleted from your account. If you mistakenly deleted one of the letters, you can always access it by accessing the “Trash” menu item.

In this case, synchronization occurs with the Google web service hosted on the server, after which, by logging into your account from any device (computer, mobile or tablet), you will receive the same set of emails in your inbox.

To delete or archive a letter, swipe the line with the letter left or right, after which a message about the successful operation will appear.

— . When this setting is activated, during a long correspondence with one of the users and composing several replies to the original message, a chain will be formed where you can accurately and most completely track the history of correspondence.

— . Here you can configure the function of archiving/deleting a message by swiping, which was discussed earlier in the “Default action” item. If you disable this option, you can delete a message only by clicking the trash can button on the top panel in an open message.

— . This setting determines whether the avatar of the sender of the letter will be displayed next to the title and addressee of the letter.

— Reply all. If you are chatting with several people at once, this setting will allow you to reply to all of them at once. If the checkbox is unchecked, only one of the users you specify will receive the letter.

— Autoscaling. When working with large emails, the size of an open form with a message with special formatting will automatically adjust to the size of your phone screen.

— . Here you can choose what will appear when archiving/deleting a message: the body of the next, previous letter or a list with all correspondence.

The last 3 options allow you to activate confirmation of the following operations: delete, archive and send. If you are afraid that by mistake you may irretrievably lose an important message, enable these options by checking the appropriate boxes. It is worth noting that on the test smartphone, activating these parameters did not bring any results. This may depend on the firmware version and operating system build.

Individual mailbox settings

Now let's talk about how Gmail is set up for each individual account. In the initial settings menu, select the account you want to tune.

— . Here you can specify which of the message lists will open by default when you start the program and when you go to the main form of the application - with incoming or priority messages. Priority emails are marked in a special way, namely with yellow markers of different types, depending on whether you are indicated as the main recipient, a group, or the sender indicated you as the addressee in the “Cc” field.

— . If in the previous option you selected the “Inbox” value, then just below you can adapt the composition of this category to suit yourself, namely which letters will be displayed in the inbox list. These can be messages from social networks, promotions (advertising mailings and other marketing materials), notifications (registration confirmations, invoices, receipts, etc.), as well as messages from forums.

— . This parameter determines whether incoming messages will be displayed at the top of the phone display. This setting will be effective if you have set up synchronization for emails (this can be done when adding an account to the mobile version of Gmail, or by using the menu option to activate synchronization, which will be discussed below).

— Vibrate and ring for incoming calls. There are options for customizing the sound or melody, which will be played every time you receive a new letter, as well as using vibration.

— . Here you can specify an offer that is automatically attached to the body of the sent letter. It's important to note that this signature will only apply to messages sent from the mobile version of the Gmail app. The web version for PC has its own signature settings.

— . In this field, you can configure the settings for automatically sending a reply email to specified recipients. You can conveniently filter the work of the answering machine during a given period, compose the header and body of the message.

- what follows synchronization parameters. When you activate this feature, push notifications will be sent to your mobile phone when you receive new emails. Gmail synchronization works very accurately and smoothly. Letters can come from the server either via the mobile Internet (if this is convenient for you and you use the Unlim network) or via Wi-Fi.

If this option is disabled, you can synchronize manually by simply scrolling the Gmail work form from top to bottom.

Just below you can specify the period for which correspondence will be received during synchronization.

— . In this menu field, you can tailor the synchronization settings for each shortcut individually to suit your requirements. By selecting a shortcut and making one tap on it, you will be taken to the shortcut synchronization settings form.

Here you can select a melody or sound signal that will be played when correspondence arrives, as well as activate a vibration signal.

— Downloading files. When exchanging emails with large attachments, it is often necessary to download attachments automatically if you are connected to a reliable and fast network. This option is just responsible for this possibility. If this box is not checked, attachments can be downloaded when opening a separate letter.

— . In Gmail, all images in emails are displayed automatically. Using this option, you can set a manual confirmation for displaying graphics in a message.

To configure third-party email accounts (yandex.ru, mail.ru, ukr.net, outlook.com), the parameters will be similar, but in this case several new options will be available.

Options for third-party email services

Go to the settings menu and select the desired account.

Now let's take a closer look at the settings themselves:

— . To avoid confusion when working with a large number of connected accounts when setting up Gmail and its subsequent use, here you can specify the account name by which you will access mail.

— . This name will be visible to all your recipients. You can specify a nickname or choose any desired name.

— . Here you can set the period for how often you want to receive new mail. It is worth considering not too frequent periods to avoid filling up the smartphone’s memory and quickly draining the battery.

— Incoming/outgoing mail server. We have already introduced these settings when creating a new box in the previous material (link at the very top of the article). If the administrator of one of the services changed something on the remote server and mail stopped arriving, you can enter the necessary parameters here, having learned about them in advance on the technical support page of the web service.

Results

Google quite often releases updates for Gmail, after which new options and advanced features appear in the program. We will monitor the emergence of new versions, and if something worthwhile and interesting appears, we will immediately inform you in new articles. We hope that the instructions presented to your attention will be really useful, and the Gmail setup described here will allow you to save a lot of time and nerve cells spent on studying the software product on your own.

The following signs indicate synchronization problems in the Gmail app:

emails are not sent or do not leave the Outbox folder;
new letters do not arrive;
Can't open or read a message;
The error "Account is not synchronized" appears;
the application is very slow.

Emails from Yahoo, Outlook and other addresses not created in Gmail do not arrive

If you are not receiving new messages, seek advice from your email service provider.
If everything is ok, follow the instructions below.

Troubleshooting

Check to see if the problem is resolved after each step.

Step 1: Update the Gmail app

Problems with sending and receiving mail can be resolved.

Step 2: Restart your device

Step 3: Check your settings

Check your internet connection

Try opening a website. When connecting to public networks, such as a coffee shop or library, you are often required to accept the terms of service.

Turn off airplane mode

Check your Gmail sync settings

Check your phone or tablet settings

Step 4: Clear your storage

If your phone or tablet runs out of space, your data won't sync. To free up space on your device:

Remove apps you don't use
Delete downloaded and created files or transfer them to your computer
Delete downloaded music, books, movies and TV series Google Play

Step 5: Check your password

Open Gmail on your computer. If you can't sign in or one of the following errors occurs, the Gmail app won't sync.

"The application does not accept username or password."
"Invalid credentials."

Constantly asking for username and password

Here's what you can do:

Make sure you enter your username and password correctly.
If you are using two-step verification, you may need to enter your application password instead of your normal password.
If you still can't log in please use these instructions.

Step 6: Delete Gmail Data

Attention! After these actions, draft messages will be deleted, as well as signatures, notification sounds and other settings. They are recommended to be followed only if the previous instructions did not help.

If you do not enable Google account synchronization on Android, then you can forget about such a convenient feature as accessing contacts from any device with Internet access or creating a backup copy of data.

This article is suitable for all brands that produce phones on Android 10/9/8/7: Samsung, HTC, Lenovo, LG, Sony, ZTE, Huawei, Meizu, Fly, Alcatel, Xiaomi, Nokia and others. We are not responsible for your actions.

Attention! You can ask your question to a specialist at the end of the article.

Reasons why Google and Android synchronization fails

Enable Google synchronization with Android

To understand the synchronization options, you first need to know where to enable this feature.

Go to "Settings".
Open the “Accounts” section (“Personal data”, “Accounts”).
If you don't have a Google account inside, you need to add one. You can create a new account or add data from an existing Google profile - login and password.
Click on the added account to open its settings.
To enable synchronization, move the switches next to the necessary services - contacts, Google Play Music, Google Fit, Google Photos, etc.
To start synchronization right now, call up the additional menu and select “Synchronize” in it.

Increase

By default, app data, calendar, and contacts are synced. If you want to automatically synchronize photos with the Google server, you will have to install the Google Photos application. In its settings there is an item “Startup and synchronization”, after activation of which the photos will be sent to cloud storage.

Automatic photo syncing will continue to work even after you delete Google Photos. To disable it, you need to go to the application settings and move the “Startup and synchronization” switch to the inactive position.

Increase

Additional manipulations will also be needed to synchronize mail from the Gmail application. In order for data to be sent to the server, you need to check the “Gmail synchronization” checkbox in the client settings. If mail synchronization does not work, clearing the phone's internal memory of unnecessary files (if the storage is full) or deleting Gmail data will help.

Like most others, it is not ideal. It goes without saying that glitches can also occur there, which are especially noticeable when installing applications not taken from the official Play Market service and installing unofficial firmware. One of the most common is Google Android account synchronization error. Let's try to figure out how to get rid of it.

Google Android account sync error: typical glitches

First of all, we note that if such problems occur, when the user cannot use some of the system’s capabilities, you should not blame everything solely on the “operating system” or the device itself.

Most often, users encounter a message indicating a failure, the exact cause of which has not yet been clarified, but it can be assumed that it is associated solely with the actions of the user himself, as well as with incorrect login settings. Now gadgets with unofficial firmware will not be considered, since they themselves can harm the system and will have to be removed, returning the device to its original state.

Google Android account synchronization error: what to do?

The most unpleasant thing in a situation where a Google Android account synchronization error appears on a phone or tablet may be the so-called “stuck synchronization”.

In this case, as practice shows, the entire system hangs, and the failure can be corrected by simply rebooting the device. In most cases, this helps (think of frozen programs in Windows - when you reboot they work again).

Fixing a syntax error

It is likely that the Google Android account synchronization error on a tablet or smartphone may be caused by incorrectly entering your personal data (login and password).

Here you just need to enter the correct entries received during registration (the G-mail address is used as the login). As a last resort, you can try to recover your password.

Checking synchronization settings

Sometimes the Google Android account synchronization error is associated with incorrect settings in the system itself. You can, of course, try to return to factory settings, but in most cases this is not required. You just need to go to the settings and look at the enabled services.

As a rule, synchronization should be turned on for all accounts. To begin with, you can uncheck all services that require authentication, and then reboot the device. After this, when the device is turned on again, you should again enter the accounts section and check the boxes next to the appropriate services, including data transfer, browser, etc.

In some cases, it is mandatory to disable the two-level authentication system in your account security settings. In this case, it is also worth using auto-synchronization and data transfer to

Deleting an account

If all the methods given above do not help, and the Google Android account synchronization error appears again, you will have to take extreme measures - deleting the existing “account”.

To do this, use the settings menu, where you select the accounts section. Here we are interested in it, enter the Gmail address and confirm the deletion with the button below or the menu command.

Now, as is probably already clear, you should restart the device, after which, if you have an Internet connection and try to log into Google services, the system will prompt you to either create a new entry or use existing registration data. Enter your username and password and confirm your choice. If this does not help (for example, on devices with installed firmware), you will have to create a new “account”, but in this case there can be no talk of any restoration of the contact list or previously installed applications.

Conclusion

Although errors of this type are very common, they can be dealt with using the simplest methods and means that are not too complicated. It is enough to use only your mobile gadget. In this case, no connection to a computer with access to the installed control program is required.

In addition, it is worth noting that the problem of failures that occur on devices with firmware was not specifically addressed here. The fact is that when installing unofficial updates, a rather serious problem may arise regarding their safe removal, which requires special attention and maximum caution. Otherwise, the entire system can be brought to a state of complete inoperability.

Otherwise, the standard tools considered are the simplest and do not cause any difficulties for any user. Finally, it can be noted that you can also delete the data and cache of the service itself, but these parameters are relevant to the account synchronization error, as they say, insofar as.