Programs cannot be downloaded from the play market. What to do if the Play Market does not work - twelve ways to solve the problem

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Many gadget users, faced with a situation in which applications from the Play Market are not downloaded, do not know what to do. Let's figure out how to rectify the situation.

Play Market is a kind of application store from Google. Using the Play Market, you can install any application on your mobile device, smartphone, tablet that has passed strict moderation testing.

Although the Play Market is quite reliable and stable software, in some cases it can malfunction and create problems that are not entirely clear to ordinary users.
To eliminate these unpleasant moments, you will need to spend a little personal time.

So, you decided to download an application from the Play Store, and you are shown an error message. Let's figure out how to eliminate this message.
There may be several options for why applications are not downloaded from the Play Market:

• There is not enough memory on your gadget to install the application;
• The device is in “flight mode”;
• Uninstalled updates;
• Problems with your Google account;
• Errors after updating the operating system;
• Errors in settings;
• Incompatibility of Play Mapket with your device.

There are a lot of options for not downloading applications from the Play Market. Let's take a closer look at each of them.

There is not enough memory on your gadget to install applications

One of the common reasons is the lack of free space required to install the application, especially if this application is quite “heavy” and requires a lot of RAM. In theory, in this case, you should be shown a message about low memory.

The solution to this problem is to clean your gadget of excess “garbage”. You can also try downloading the application to a removable device (flash drive), specifying the correct installation path. Perhaps in this case the application will download without problems.

Check that the exact time is synchronized with what is shown on your device. Even with a slight discrepancy in the time indication, Google will not want to work with the device. Correct the time, set the synchronization.
The same applies to the date, it must be indicated correctly.

The device is in “airplane mode”

Check the settings of your device, it is quite possible that you have it set to “airplane mode”, but you did not pay attention to it. In this mode, the application does not load. Uncheck the checkbox and reboot. If you have this mode selected, then after disabling it the application should install without problems.

Uninstalled updates

You may not have installed the updates required for the correct operation of the device in a timely manner. The solution to this issue is quite simple - check for updates, update the system, reboot it.

Problems with your Google account

Sometimes there are problems related to . It’s not difficult to determine this; you need to create a new account and download the application from it. If everything worked, it means the failure was related to your account, this also happens.

Errors after updating the operating system

This error with downloading the application may occur as a result of updating the operating system. To resolve this issue, you need to do the following:

Next, for each of them you need to carry out four actions:

Then in your account settings, uncheck the synchronization boxes. Reboot your device. Change back all the settings you made earlier. Reboot the gadget again. At the end of these steps, the Google Store should start working.

Errors in settings

If all of the above troubleshooting methods did not produce results, then perhaps an error has crept in
to other settings on your device. In this case, returning all settings to factory settings will help.

Check in advance whether you have the synchronization checkboxes checked, this is important. Thanks to synchronization, you will not lose your data; after a reboot, it will reappear on your device.

If you have not eliminated the cause by resetting all settings to factory settings, you can also call your mobile operator and clarify the parameters required for the correct operation of the device.

Play Store incompatibility with your device

Sometimes, after various Play Store updates, the Play Store becomes incompatible with your device. In this case, you can roll back the program to the previous version.

Remove the Play Store completely from your device, clearing all traces of it. Then install the previous version if you have previously downloaded the apps. If this does not help, then the last resort is to reflash the operating system of the device.

Applications cannot be downloaded from the Play Store, summary

Today we looked at the reasons why applications are not downloaded from the Play Store, and we found out ways to eliminate them. Share in the comments if you have encountered such a problem and how you managed to solve it. If you know other solutions to the problem, be sure to share the information.

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Users of Android smartphones and tablets cannot do without Google Play Market. Where else if not from it to download applications, music, games? Yes, some people use third-party resources, but they are not nearly as safe in terms of virus threats.

Problems with launching Google Play make it impossible not only to install new programs, but also to update old ones. This means that without it, the device remains defenseless (updates close vulnerabilities in applications that can be exploited by viruses and hackers). In a word, if the Play Market does not work for you, urgently take measures to eliminate this failure.

To make your task easier, we have divided the problems into several groups according to their causes and solutions.

Cache memory errors or failure in system application settings

Google Play, like many other applications, uses a cache (a special storage location for frequently used data for quick loading into memory). It contains information about the latest actions in the program. If an error creeps in, the Play Market will reproduce it until the data in the cache is updated.

To speed up this process, clear the Google Play cache manually:

• Open Android Settings.
• Go to the "Applications" section.
• Find Google Play Market in the list of programs.
• Tap the Erase Data and Clear Cache buttons.

If the Play Store still does not open, restart your device.

If you encounter errors updating installed applications, do the same with " Google Play Services«.

In addition, to download new programs and install updates to old ones, correct operation is required " Download Manager" And " Application Manager. Normally, both should be in the list of running programs.

Update errors

If the problem with opening occurred immediately or a short time after installing a more recent version of Coogle Play, roll back the program to the previous installation. Along with the Market update, remove the Google Play Services update.

The uninstall updates button is located in the same menu as the clear cache options.

If there is no such button, it means that the program has never been updated (there are no previous versions).

Problems with the user's Google account

The inability to access the Play Market often occurs due to problems with the user account. Perhaps you recently changed the password for the gmail.com mailbox to which your profile is linked, or there was a failure on the Google server and Android stopped recognizing you.

To restore access to your account, connect your tablet or phone to the Internet (via a SIM card or Wi-Fi), go to “Settings” and open the accounts section. The screenshot below shows what the Gmail sync issue looks like.

If you see the same picture, open the menu of this section and tap “Sync now”.

If the error persists, delete your Google account on your phone (the button is located here) and create it again. Or get yourself another gmail.com account and log in under it.

Installation errors or corruption of the program executable file

Often the failure is manifested by constant messages “An error has occurred in the Google Play Market application.” It pops up when the user tries to launch the application or perform any action in it (search, download). And in some cases - on its own, when one of the installed programs decides to check for an update in the background.

You can try to deal with this error using the methods described above. If all else fails, the following options remain:

• Restore the system from a backup copy (if you created it in advance, for example, in the Android gadget management program for Windows MyPhoneExplorer).
• Remove Play Market from your device and install it again. To do this, you will need root rights (obtained in advance).
• Perform a factory reset on your tablet or phone (Hard Reset/Wipe).

How to reinstall Play Store

• Download or copy the Google Play Market executable file in .apk format from a properly working Android phone or tablet.
• Enable permission to install applications from unknown sources on the problematic device. The option is located in the Security or Protection menu of the Settings app.

• Transfer the file to the problematic device and start the installation (touch it with your finger).
• If nothing happens or you see the Play Market error message again, open the \data\app\ directory and place the file there.

By the way, to remove the faulty copy of the Market and reinstall it, you can use the same MyPhoneExplorer. After synchronizing your phone with the program, go to the “Files” - “Applications” section, click the line highlighted in the screenshot and click the “Delete” button.

Next, click on the “Download application” icon on the top panel and specify the path to the .apk file.

Viral infection

There are modifications of malware that block the launch of the Android Market so that the user cannot download the antivirus, or even delete the original file and replace it with an infected copy. We talked about what to do in such cases in the article about ways to remove viruses on Android.

After scanning with an antivirus, when the malware is neutralized, you may have to replace the infected Play Market with a clean one.

Play Market is not installed

Today, Android smartphones without pre-installed Google services have appeared on the Russian market. In particular, products from the Chinese manufacturer Meizu, for example, Meizu M3 Note, Meizu M3 Mini and other models. Devices purchased in our country make it possible to easily correct this shortcoming by installing the necessary equipment using another application.

So, to install the Play Store on your Meizu device, tap the “Best” application icon. It contains a selection of programs available for quick download, including Google tools. Tap the Install button under the Google Services icon. After installation, reboot the device.

Application conflict

Some users learned that some Android programs may not work well with Google Play after installing Freedom. “Freedom” is an application for bypassing the official authorization service for users making purchases in game stores. Thanks to this, dishonest players have the opportunity to purchase virtual goods without paying.

If Freedom and Play Market cannot work together on your device, you will have to give up something.

Blocking Google Play Market access to network resources

Sometimes Freedom does not block the launch of the Market, but prevents it from connecting to the Internet. When trying to download something, the user sees messages: “The program was unable to contact Google servers” or “There is no network connection, try again later.”

If you have root rights, solving the problem is not difficult - just make adjustments to the system Hosts file (on Android it performs the same function as on Windows - it maps domains to IP addresses). The file is located in the \system\etc\ folder. You can get into it either through the Android root explorer (for example, “Root Explorer”), or through the already familiar MyPhoneExplorer running on a Windows machine.

Open the hosts file using a text editor, such as notepad, and remove all entries from it except “127.0.0.1 localhost”. Save without extension by selecting the file type - “All files”.

If network connection errors are not related to Freedom, check your security software settings. It is possible that Market's access to the network is blocked by a firewall.

Firmware corruption and hardware failure

The most difficult case. A fatal firmware failure or hardware malfunction of the device can be assumed in the following situations:

• The problem arose after an adverse effect on the device: unsuccessful firmware update, falling, connection to a faulty charger, etc.
• Along with the Play Market, other applications have stopped working or the failure occurs haphazardly: the program sometimes works, sometimes it doesn’t.
• There are other symptoms of a malfunction - freezes, spontaneous reboots, shutdowns, overheating, inadequate load on resources.
• The above tips did not help solve the problem. It remained even after resetting the settings to factory settings (wipe).

There are only two ways out of this situation - reinstall the firmware yourself or entrust diagnostics and repairs to service specialists.

It probably goes without saying that the Play Market application service (aka Google Play) in Android systems is one of those components that is most susceptible to a variety of errors. Very often problems are related to the fact that installing applets is impossible. Why can't I download applications from the Play Market? Perhaps even the developers of the Android operating system and Google services themselves will not answer this question unequivocally. Nevertheless, it is still possible to identify several main reasons and, based on this, eliminate the problems that have arisen.

Why applications are not downloaded from the Play Market: main reasons

In general, the service itself seems somewhat unfinished to many users, although it seems to work fine at first on newly purchased smartphones and tablets. Problems begin only later, in particular, applications are not downloaded from the Play Market. It may take some time for the download to complete before prompting you with a message indicating the reason for the failure. But sometimes the notification only contains an error code, but there is no clear explanation of the reason.

Experts highlight several main points related to the fact that applications are not downloaded from the Play Market:

• there is not enough memory on the internal storage;
• incorrectly set date and time;
• cache overflow;
• absence or incorrectness of installed updates for Google services, including Play Market;
• problems with registered accounts.

Viruses, of which there have been so many of them recently that you can’t keep track of them, are not being discussed now (although their impact cannot be ruled out). We will focus exclusively on problems associated with the Play Market applet itself and related services, although sometimes even the most common reboot of the device helps in eliminating problems.

Clearing space on the internal storage

The most common failure is the situation when a selected application is not downloaded from the Play Market only due to lack of free space. Despite the fact that the service itself indicates one file size, for which there seems to be enough space, in fact the installer “weighs” much more. When you try to download, the service usually displays a corresponding notification asking you to remove unnecessary applets (although not always).

For such a situation, the conclusion is obvious: some applications that are rarely used or not used at all need to be removed. This can be done through the corresponding section in the settings, where the desired applet is selected, and after entering its parameters, the data deletion and uninstallation buttons are pressed. The same goes for large files in the form of photos, videos or music. If the user has some kind of optimizer or cleaner installed, the procedure looks even simpler.

Error: applications cannot be downloaded from the Play Market. Date and time

It is often noted that date and time settings can negatively affect the operation of Google services. In this case, you need to check these parameters.

In the settings menu, select the appropriate section, but when setting the current date and time, it is advisable to enable network synchronization.

But sometimes synchronization may not work correctly. In this situation, you must set the settings manually and also set the correct time zone by disabling synchronization.

Cache and temporary files

Another problem with almost all Android devices is cluttering of the device due to the presence of a large number of temporary files and cache overflow.

In this case, in the applications section you need to find the Play Market applet, enter its settings, stop the application and click the clear cache button. Sometimes similar actions may be required for other Google services, as well as for the Download Manager.

Installing and uninstalling Google service updates

Often the problem may be that the latest updates are not installed for the Play Market applet itself and other services (automatic updates are disabled). Why can't I download applications from the Play Market? Only because the service itself turns out to be ineffective in terms of access to basic functions.

For such cases, you need to enter the Play Market application, click the button at the top left and select the settings line from the menu. Here you just need to enable auto-update (check the box next to the appropriate item).

You can also check for updates manually. To do this, use the “About phone” menu, where you select the system section and the line to check for updates. Everything found must be installed. Naturally, you will need to connect to the Internet.

But the updates themselves often cause errors. Either they have a lot of bugs, or they are not fully installed - no one knows. However, a positive effect can sometimes be achieved by removing them. To do this, use the same applications section, and after entering the settings, press the button to remove updates. If such actions do not fix the problem, you need to repeat the procedure for other Google services and applets. Please note that in this case, automatic updates must be deactivated for Play Market settings.

Actions with accounts

Finally, deleting personal data that was used for registration when setting up access to Google services sometimes helps.

This can be done through the backup and restore section, where you can choose to reset the settings and delete personal information, after which you will need to restart the device and enter the information again.

Reinstalling the application

Another solution is to download the Play Market applet from the Internet, copy the installation distribution in APK format to the device and install it again.

Particular attention should be paid to enabling the installation of applications from unknown sources. If downloading and copying will be done from a computer, you will need to enable USB debugging. The version of the applet itself should have labels like Team Black Out or No Update. Naturally, you need to select the applet exclusively for your version of Android, which you can find out in the “About phone” section.

Restoring factory firmware

Finally, we can recommend one more option to solve the problem. We are talking about completely restoring the original firmware, for example, after installing a custom one. Why are applications not downloaded from the Play Market in this situation? It's simple! The firmware itself contains a non-working version of the main applet or its functionality has been disrupted due to conflicts between system components.

To fix it, you can perform a hard reset (Hard Reset), but in order not to resort to such an extreme method, it is better to connect the device to a computer with an installed control program and perform the necessary actions with its help (for example, use the Xperia Companion application for the Sony line of smartphones) .

When buying a used or new Chinese smartphone, be prepared for the fact that it may not have the Play Store and other Google services. In such cases, you have to install the software yourself. There is nothing complicated about this, but sometimes situations arise when such software completely refuses to install on a mobile device. Let's figure out what to do if the Google Play service is not installed on Android.

Ways to resolve errors with Play Market installation

Problems with installing Google Play services may arise for the following reasons:

• failure of the operating system;
• using inappropriate firmware;
• APK installation file corruption;
• incorrect deletion of the Play Market previously available on the gadget;

To eliminate these reasons, you can resort to the following methods:

1. Download another Play Market installation file.
2. Non-standard installation of Google Play.
3. (tablet).

If the Play Market is not installed on your gadget, the first thing you need to do is download another APK file from the Internet. At the same time, you should look for it on well-known and trusted resources (for example, on the website 4pda.ru).

The cause of the error may also be a single malfunction in Android. Therefore, your next action should be to reinstall the Google service. If this did not help install the Play Market, then the problem is more serious and needs to be dealt with using more radical methods.

Reset the system to factory settings

When considering why the Play Market is not installed on Android, it is worth noting the reason lies in the conflict between Google services and the software available on the device. Any program located on the device can act as a conflicter. In this case, the optimal solution to the problem is to reset the OS to factory settings:

A Hard Reset will entail erasing all user data from the phone. Therefore, it is recommended that you first copy all important information to a safe place (for example, on a PC).

Custom Google Play installation

If after the Play Market is still not installed on your smartphone, you can try downloading it in a non-standard way. The fact is that Chinese devices may not have the GApps service. In this case, a regular installation will not lead to the desired result.

We will use the Mobile Go file manager as the installer. The procedure will be as follows:

After completing the described steps, Play Market on Android should work.

Cleaning your mobile device from residual files

If the phone was purchased second-hand, that is, it was already used before you, it is possible that the former owner previously installed the Play Market on it. In this case, deleting the application before selling the device could have been done incorrectly or not completely, resulting in residual files remaining in the system. They are the ones that can cause a failure when reinstalling Google services.

Usually residual files are hidden in the data folder. Since it is a system file, access to it is possible only if the user has root rights. In addition to the rooting program, you will also need the Root Explorer file manager, which works great with system directories.

Problems with mobile gadgets are a fairly common occurrence. Despite the fact that the Android operating system has the overwhelming majority of positive reviews, it is also created by ordinary people, which means problems and errors cannot be avoided. Today we will talk about why applications are not downloaded from the Play Market and how to fix this annoying misunderstanding.

Memory

Often the solution to the problem lies on the surface. For example, on the Internet you can often find questions: “Why can’t applications download from the Play Market? It says “not enough memory.” Usually such questions are asked by users who are not at all versed in technology. If you have a similar error, there are two ways to solve it .

1. Clear space in your phone memory. Perhaps the application size is too large for her.
2. Check the application installation path and change it so that installation is performed on a removable memory card.

This way you can avoid problems with insufficient space on your device. But there are other reasons why applications are not downloaded from the Play Market.

Cleaning

If the Play Market produces an incomprehensible error, the user should follow the following instructions:

1. Go to your phone settings.
2. Select installed applications.
3. We find three processes - Google Play Market, "Services for Google Play" and Google Services Framework.
4. For all three, you need to perform three sequential operations - stop, clear the cache, delete data and delete updates.
5. After that, go to your account settings and remove all the checkboxes next to synchronization.
6. Reboot your device.
7. Change back all the settings you changed before.
8. Reboot again.

After completing these operations, your Play Market should restore its functionality.

Account

There is another reason why applications are not downloaded from the Play Market. This may be due to your account settings. In order to cope with the problem in this case, you must follow one of the following two recommendations.

1. Add a second Google account and use it to try downloading what you wanted. If everything goes without problems, switch back to your old account and launch the desired application. The data in it will already be yours.
2. Another option is to delete your account completely. After this, clear application data as indicated in the first paragraph of the article. Then we perform another reboot. And finally, create a new account. Now everything should work.

System

If you still don’t understand why applications from the Play Market are not downloaded to your phone, you may need to follow these recommendations. You can do one of two things.

1. Check for updates to your system and upgrade it to a more recent one.
2. Do a full hard reset of the device and return it to factory settings.

Both methods are based on the fact that many users, trying to find out why applications from PlayMarket are not downloading, errors began to appear after the device updated the operating system version. This happens especially often on Samsung devices. So either reflash your gadget, or wait for the manufacturers to release a fix or patch for your model.