• Pela Maria Hotel – Reviews. Pela Maria Hotel – Reviews Water Sports Center

    The first hotel that I would not recommend.
    The first time I vacationed in a hotel that I would not recommend to my friends. I haven't written reviews for a long time. I vacationed in three-star hotels in Spain, the Czech Republic, and the Emirates. If we compare: heaven and earth. I hoped that in Europe there were three stars, but still not like in Turkey. And according to reviews, everything was good. I think that the hotel is not worth the money that I paid for it. We were put in room 112. This is the room that goes directly to the pool. I immediately asked for a replacement, but since we arrived at one in the morning, they asked me to wait until the morning and said that they would leave a request. The next day I made this request to the guide, but they told me that there were no rooms available for the next three days. I am attaching photos of the room. The balcony door is wooden, with a lock that turns a quarter turn, the simplest mechanism. I have no confidence in such a lock, considering that this door opens to the pool. For the same reason, it is impossible to open the curtains, because right outside the balcony door and, as it were, a balcony, people sit and sunbathe on sunbeds almost around the clock. And at night they manage to swim in the pool. After twelve at night, hotel staff, of course, ask everyone to leave the pool. There is nowhere to dry things; nothing is provided for this. On your type of balcony, people put empty glasses and leave trash. The furniture is not very new. There was nowhere to put our suitcases; we had them on the floor in our room. There are also no shelves in the closet, the drawers are very small, it is inconvenient to fold clothes like that. By the way, someone wrote that the safe is for a deposit. Nothing of the kind. The safe costs 2 euros per day. Many people have already written about bathrooms; the floor is constantly wet. We had two towels for our feet, they were not just damp, they could be wrung out. And they didn't dry out. The girl who cleaned the room, instead of replacing them, hung them out on the balcony to dry. As I understand, the hotel changes towels and bed linen every three (maybe not three) days. And if on this very day you say that there is no need to clean, then wait for the next three days for a replacement; the next day no one will change anything for you.
    I decided to calmly wait for another room to become available. But on the third night I woke up to someone crawling on my arm. In the dark it seemed to me that it was a cockroach. Of course, it was impossible for me to fall asleep afterwards. In the morning I found a corpse (pictured). At the reception I was told that it was a bug. Although it’s not very pleasant in any case. The following nights I woke up and looked to see if anyone was crawling on the bed. So, after that night I already began to demand another number. To which I was told that for a good room and a view of mine I had to pay an extra 10 euros per day. Then they agreed to show us a room on the ground floor, but which faces the main street. Horseradish is no sweeter than radish. But at least in this room the furniture was newer and the balcony was not made of wood. I asked to look for a room on a higher floor. They said that not yet, but tomorrow or the day after tomorrow, maybe. These days we went on an excursion, and after that half of the vacation had already passed. We did not move, we decided not to spoil the mood with scandals. Before leaving, I talked with vacationers from Belarus, and they said that they, too, were initially placed in such a room and were moved only after paying 50 euros. The impression was that everyone was first accommodated in such a room, and then relocated with an additional payment. If they offered me to pay 50 euros extra, I would pay extra. But we stayed 11 nights and 10 euros for each night, that’s already 110 euros.
    The food is pretty mediocre. Breakfast is so good. Someone wrote that the omelette is plastic and impossible to eat. Confirming. The porridge is sweet, if anyone doesn’t like sweets, then without the porridge. Yogurt was sour, as were canned peaches. You can’t dream about any pancakes or scrambled eggs, they don’t exist. Fruits for breakfast: sliced ​​apples, grapefruits, lemons in one tray. For lunch and dinner most often there were watermelons and melons. Melons are not particularly sweet. And when for lunch and dinner there is also only sliced ​​fruit. Lunch and dinner: the choice of dishes is not large, you get tired of the same thing, sometimes a delicious dish is prepared, but not every day. We didn’t feel any pleasure from eating. Drinks: orange juice powder, grapefruit, water, coffee, tea, hot chocolate. The water is salty. They pour it into the machine. And when you pour hot water for tea, well, it tastes disgusting. This tea, like water, is impossible to drink. The tables are placed in such a way that you can’t get to the farthest ones without disturbing other people and asking them to let you through. The dishes are often not clean, the knives and forks are rusty.
    The bar is quite good, they serve wine, beer, raki, and cocktails.
    Pros: there is a lot of action on the street in the evening, who needs it. They party all night. The sea in Greece is warm and clear. This is the best thing ever. The beach is not far, we went right next to the hotel to the beach, the sea is beautiful. Two sun loungers and an umbrella 8 euros.
    On the advice of other tourists, almost everyone took excursions in Susanen. We met other tourists who had walked a little further than Susanin and there was another bureau with even cheaper prices. So you can continue walking. I would recommend taking excursions in mini-groups from Susanin. This is really great. There were only a few people, everyone got to know each other, communicated, were on the beach and in the tavern as much as they wanted, no one was in a hurry. The wonderful Larisa accompanied us and drove us around. We went this way to the Imbros gorge. I recommend it, very positive emotions and a lot of photos. The rest of the excursions were group tours and on one bus there were two, four, and even five languages. And while they will tell you everything in five languages, the information, of course, is crazy. But it's half the price. Therefore, decide for yourself what is more priority for you. In Santorini, if you decide, it’s much cheaper with Susanin, there are no problems there in terms of having multiple languages, after disembarking from the ship you will board only a Russian-speaking bus. I included the price tag of Pegasus for the excursion.
    I decided for myself that if I go to Greece, then at least to 4*, or even better, rent an apartment.
    You can go to this hotel only if they offer it to you for really little money. For a trip entirely for two adults for 11 days with departure from Kazan and with visas, we paid 116,500 rubles. For about the same money, we used to get a vacation of much better quality. By clicking anywhere on our site or clicking “Accept”, you agree to the use of cookies and other technologies for the processing of personal data. You can change your privacy settings. Cookies are used by us and our trusted partners to analyze, improve and personalize your user experience on the site. These cookies are also used to target advertising that you see both on our site and on other platforms.

    Travelers who are interested in Greece should pay attention to a resort complex such as Pela Maria 3*. Crete will give you a lot of positive emotions, and will also open up new facets of relaxation for you.

    Location

    Just 40 meters from the luxurious sandy beach is the Pela Maria 3* hotel. Greece, o. Venizelou, 177 is the address of this complex. The hotel is 30 km away from the international airport. The seaport is 28 km from here.

    What to visit

    If you want to get to know Greece better, go to Pela Maria 3* Hersonissos. By choosing this place for your holiday, you can visit the following tourist sites:

    • oceanarium (1 km);
    • Museum of Folk Art (1 km);
    • golf club (8 km);
    • aquarium (10 km);
    • Palace of Malia (12 km);
    • Nikos Kazantzakis Museum (19 km);
    • archaeological museum (28 km);
    • historical museum (28 km);
    • Palace of Knossos (30 km).

    Guest apartments

    Guests of the Pela Maria 3* resort will feel homely warmth and absolute comfort. Crete will demonstrate its famous hospitality, and this hotel will provide accommodation in the following categories of apartments:

    • A single room is often chosen by independent travelers who do not want to share their room with a stranger or pay for 2 beds at once. There is a comfortable orthopedic bed, a desk, a lounge chair and a clothes hanger. The balcony is provided with plastic furniture.
    • The standard double room is similar in equipment to the previous category. The main difference is the presence of a second bed, an additional chair and, of course, a more spacious area.
    • The triple standard is perfect for family accommodation. The room has 3 single beds, which can be moved together if necessary. There is a seating area with a coffee table and three armchairs by the window.
    • Superior is a room of an improved category. The room has a large French bed and folding upholstered furniture. There is also a cosmetic table with a large mirror. The hallway is equipped with a spacious closet. In the triple room variation, in addition to a double bed, there is also a single bed.
    • The family room consists of a bedroom and a living room, which are divided by a bedside table with a TV. In addition to a large bed, the room also has 2 folding sofas. There is a small dining area.

    Facilities

    If you choose Pela Maria 3* for your holiday, Crete will seem even more attractive to you. In your rooms you can take advantage of the following amenities:

    • direct telephone communication with the administrator, as well as the ability to make international calls;
    • individually controlled air conditioning system;
    • combined bathroom with shower or bath;
    • satellite television, which includes several Russian channels;
    • mini-fridge for food and drinks;
    • balcony or terrace with comfortable furniture;
    • safe, which can be used for an additional fee.

    Catering establishments

    Don't underestimate nutrition as an integral part of proper rest. This issue is given serious attention at Pela Maria 3*. Crete is characterized by interesting culinary traditions, which you can get acquainted with in the following establishments:

    • In the main restaurant, guests will be provided with three full meals a day. The cozy dining room or outdoor terrace is a great place to eat. The buffet offers a large selection of national and international dishes.
    • The a la carte restaurant will delight guests of Pela Maria 3* (Hersonissos) with an extensive Mediterranean and international menu. Particular attention is paid to fish dishes. There is also a sumptuous wine list.
    • The lobby bar provides a calm and friendly atmosphere. Here guests love to spend time working or having a friendly conversation. Serves alcohol and refreshing drinks, tea, coffee and pastries.
    • The pool bar is open in summer (May to October). In addition to alcoholic and non-alcoholic drinks, you can also enjoy ice cream and snacks here.

    Infrastructure

    If you dream of complete relaxation and comfort, you should go to Pela Maria 3*. Greece, o. Crete, Heraklion is a modern developed resort, and this hotel fully corresponds to a high level. The following infrastructure facilities will be available to you on the hotel premises:

    • elevator in a multi-storey residential building;
    • a souvenir shop where you can purchase goods with the hotel logo;
    • Internet corner in the lobby area;
    • smoking areas;
    • own garden with lots of palm trees and flowers;
    • wireless Internet in public places;
    • luggage storage where you can leave your luggage before check-in or before check-out;
    • terminals for paying for services in non-cash form.

    Services

    You will be surrounded by care and attention at the Pela Maria Hotel. The 3-star hotel offers you the following services:

    • 24-hour reception;
    • rental of vehicles (cars, motorcycles, buses);
    • You can rent a safe at the reception;
    • organization of special and business events;
    • sending and delivery of correspondence;
    • food delivery to the room;
    • formation of an individual menu (for children, vegetarians or for medical reasons);
    • washing and ironing of guests' clothes;
    • possibility of early check-in or late check-out (subject to availability of rooms);
    • copying documents;
    • using a fax;
    • transfer to the international airport;
    • calling a doctor to your room.

    Entertainment

    The Pela Maria 3* hotel provides a lot of opportunities for organizing leisure time for travelers. Crete will delight you with the following entertainment:

    • a common living room with a TV where you can watch entertainment programs or sports matches;
    • swimming pool with heating option;
    • free use of sunbeds and umbrellas on site;
    • indoor swimming pool with hydromassage;
    • water activities on the beach (catamarans, banana boat rides, skiing, etc.);
    • horseback riding in the surrounding area;
    • board games;
    • billiard room;
    • evening concert program;
    • a nightclub where you can have fun at a disco and listen to music from DJs;
    • bicycle rental and organization of walks;
    • massage parlor;
    • There is a golf course not far from the hotel;
    • excursion programs (group and individual);
    • spa with several therapy areas;
    • diving training center.

    Service evaluation

    The opinion of travelers is one of the best indicators of the quality of a holiday in a particular hotel. So, if we talk about Pela Maria Hotel 3*, it was given the following ratings (see table).

    CharacteristicScore (out of 5 possible)Comment
    Infrastructure4 Guests are satisfied with the work of catering establishments, as well as the security service. As for the territory itself, it is practically not landscaped. It is also worth noting that the lack of parking causes some inconvenience.
    Service4 The reception staff and service staff work harmoniously and are quite friendly towards the guests. The main complaint is the lack of animation.
    Numbers3,7 The rooms are well cleaned. The air conditioner does a good job of cooling the air temperature. As for the furniture and plumbing, everything is quite old and not of the best quality. Also, criticism is caused by strong audibility between rooms.
    Holidays with children2,3 This hotel is not suitable for families with small children. For them, only meals are provided here (the choice of dishes is quite modest). As for entertainment and animation, they are absent.
    Location4,7 The convenient location of Pela Maria 3* (Greece) provides walking distance to retail outlets and catering establishments. There are also many entertainment clubs nearby. It is worth noting the proximity to the beach and tourist attractions.

    Positive Feedback

    Travelers visiting Crete often stay at Pela Maria 3*. Reviews contain information about the following advantages of this establishment:

    • there are Russian-speaking workers at the reception;
    • There is a public transport stop right opposite the hotel entrance (there is also a bus schedule here);
    • good, varied food (breakfasts are almost always the same, but something new is always served for lunch and dinner);
    • the restaurant offers a large selection of traditional Greek dishes;
    • During the day, guests are offered unlimited drinks (and thanks to the self-service system, you can take everything yourself);
    • the restaurant has an outdoor terrace, so you can have a delicious meal while admiring the pool;
    • on the territory of the hotel there is a fairly quiet and peaceful environment (this is due to the fact that the establishment is somewhat removed from the noisy streets);
    • wireless Internet works well, and its signal covers almost the entire territory;
    • the hotel is located close to the international airport, so you won’t have to spend a lot of time on the road after a tiring flight;
    • bed linen and towels are changed regularly without any additional requests or reminders;
    • daily high-quality cleaning, regardless of the presence or absence of tips;
    • The restaurant menu always has a selection of meat and fish dishes;
    • whenever possible, employees take into account all the guests’ wishes regarding the room;
    • delicious cocktails at the bar (you can order something from the available options or ask them to prepare a drink according to your own recipe);
    • The buffet offers a large selection of chopped ingredients and dressings from which you can form your own salad.

    Negative reviews

    Do not neglect information about the negative aspects that can await you at Pela Maria 3*. Reviews say the following:

    • the doors in different rooms are very different (some have new ones, while others have very old ones, with a large gap at the bottom);
    • despite the fact that the door can be locked with a regular key, in order to turn on the light, a card is required (this is very inconvenient);
    • if you want to go on an excursion or have an early flight, they will not provide you with a lunch box, and therefore the paid lunch will simply disappear;
    • Only Greeks work in the bar and restaurant, and therefore it can be difficult to communicate with them due to the language barrier;
    • strong audibility between rooms, as well as noise from the corridor interferes with rest;
    • the hotel does not have its own beach (but it is located quite close to the sea);
    • a cramped shower, bathing in which you will constantly touch the walls, which is quite unpleasant;
    • the beach closest to the hotel is strewn with large pebbles, and it’s a long walk to get to the sandy one;
    • constant interruptions in the operation of the elevator;
    • a cramped balcony, almost entirely occupied by plastic furniture;
    • instead of a double bed, the rooms have one-and-a-half beds, which constantly move apart due to the wheels on the legs;
    • after 22:00 and before 10:00 drinks are available only for an additional fee;
    • Renting vehicles and organizing excursions at the hotel is quite expensive (it is better to use the services of third-party services).

    General impression

    A good option for a summer seaside holiday is Pela Maria Hotel 3* (Crete). The convenient location relative to the resort infrastructure and tourist attractions makes this establishment ideal for active travelers. In addition, there are several comfortable beaches nearby. It is especially worth noting the quality of food and friendly service at the hotel. As for the room stock, it is not in the best condition. Outdated renovations, shabby furniture and not the latest technical equipment can somewhat spoil the impression. However, if you are not used to spending a lot of time on the hotel grounds, these shortcomings will not be too noticeable.

    Restaurant(s) with high chairs for children, Baby cot: Free

    Beach of the hotel PELA MARIA 3*

    Separated from the beach by road

    • Distance to the beach

    • Sandy beach

    • Sun loungers

    • Sun umbrellas

    Swimming pool of the hotel PELA MARIA 3*

    Total number of pools: 1 outdoor fresh water pool

    Numbers

    Regular cleaning: Daily, Air conditioning: Individual (for a fee), Total number of rooms: 118, Balcony/terrace, Bathroom, Shower, Hairdryer: On request at reception (deposit 10 euros), TV, Satellite/cable TV: Yes (Russian channels available channels), Telephone in the room, Internet access: Wi Fi (free), Safe in the room: Chargeable, Refrigerator: Yes (chargeable in standard rooms)

    Infrastructure

    Internet: Internet corner (for a fee), Car rental, Currency exchange, Souvenir kiosk, Supermarket: Mini market

    • Wireless Internet

      Wi-Fi in public areas of the hotel (free)

    Sports/Recreation

    Table tennis, Billiards: For a fee, TV room: TV room

    • Aquatics Center

      On the beach (paid)

    Meals at the hotel PELA MARIA 3*

    All inclusive

      All Inclusive:
      Breakfast 07:30-09:30, lunch 12:30-14:30 and dinner 19:00-21:00 buffet. Drinks included at lunch and dinner: water, soft drinks, draft beer, local wine by the glass, tea, filtered coffee.
      At the pool bar 10:00-22:00: filter coffee, tea, hot chocolate, water, cola, Sprite, Fanta, lemonade, soda, orange and grapefruit juice, local alcoholic drinks - ouzo, raki, brandy, local wine ( red and white), draft beer, cocktails.
      The All Inclusive program is valid until 12:00 on the day of departure from the hotel.

    • Power system

      All Inclusive:
      Breakfast 07:30-09:30, lunch 12:30-14:30 and dinner 19:00-21:00 buffet in the main restaurant. Drinks during lunch and dinner: water, soft drinks, draft beer, local wine, tea, filtered coffee.
      Pool bar 10:00-22:00 (self-service): filter coffee, tea, cocoa, water, cola, Sprite, Fanta, lemonade, soda, orange and grapefruit juice, local alcoholic drinks: ouzo, raki, brandy, local wine red and white, draft beer, cocktails.
      AI is open until 12:00 on the day of departure.