• Why did my computer mouse stop working? Or the computer mouse does not work well, the cursor freezes. Mice repair, dust cleaning. The mouse on the laptop does not work: causes and solutions

    Sometimes users encounter a problem when the mouse does not respond to clicks. Why can this happen? How is it proposed to deal with the task? What features and nuances of the process are recommended to pay attention to? Sometimes factors that are not at all related to information can exert their influence on the mouse. Users can immediately refer faulty equipment system administrators for diagnostics. This is a logical decision, but do not rush. You can independently figure out why the mouse does not always respond to clicks, and even without outside help deal with problems.

    Garbage

    The first and fairly common cause of the phenomenon under study can be a banal clogging of equipment. If the mouse reacts badly to a click or does it every other time, it is recommended to check its cleanliness.

    Clogging can only be eliminated on new equipment. If the device has been working for some time, then in case of problems with the mouse, you can start cleaning the component. It's not that hard to do. The result will not keep you waiting - after the user removes all the dirt accumulated under the buttons, the mouse will work in full force.

    Malfunction

    But this is only one scenario. In fact, there are a lot of possible layouts. Mouse not responding to clicks? It is likely that the equipment is out of order. Relevant for any device - both new and already working for some time.

    Faulty equipment should be taken to service center. There, the craftsmen will check the device and tell you if it can be repaired. If yes, then it will be possible to leave the mouse at the service center until the problem is fixed. Otherwise, you will have to completely change the input device.

    Health check

    If a new or already cleaned of dirt and dust mouse does not respond to clicks, you can independently check its performance. To do this, it is recommended to connect the device to another computer, install the hardware drivers and make sure everything works.

    This technique allows you to make visits to service centers with specific claims. Also, with the help of such a check, you can often understand the sources of problems and failures. What other scenarios are possible? What should be paid attention to in this or that case?

    Jacks and connectors

    Mouse not responding to clicks? What to do? For starters, don't panic. This problem occurs with many users, often the source of the trouble is a purely technical component, it does not pose any danger to the computer or operating system.

    Alternatively, a damaged connector could be the cause of your mouse problems. The socket to which the equipment is connected is damaged, as a result of which contact between the machine and the manipulator is established only once.

    There is only one way out - connect the mouse to another socket. That's the only way to fix the problem. By the way, the connection connector on the device can also be damaged. In this situation, it is better to buy new mouse. After all, connectors are usually not subject to repair. Or after these manipulations, they still break, and very quickly.

    Drivers

    What if the mouse does not respond to clicks or does it every other time? There are a lot of options for the development of events. It has already been said that often all problems are technical. But there are exceptions.

    For example, the following layout is typical for gaming mice. It's all about the drivers. This software is responsible for device recognition in the operating system. The old version or the complete absence of these applications can lead to the fact that mice will work every other time. Or even be among unknown to the computer equipment.

    IN this case you just need to install drivers on your computer (usually they are attached to mice) or update existing ones. After that, the operating system reboots. Is there any progress? Then you don't have to worry. Is the mouse still not working properly? We need to look further for the source of the problem. There are still a lot of alternatives.

    touchpad

    Only laptop owners face such a problem. The mouse does not always respond to clicks or does not work at all, although there is a cursor? You can try to check the operation of the touchpad. If it functions normally, it is recommended to disable this component.

    The thing is that some laptops and operating system assemblies do not support the simultaneous operation of the touchpad and mouse. Therefore, a hardware conflict occurs. As a result, the mouse refuses to work normally.

    As soon as the touchpad is disabled, the connected device will return to full functionality. And you can continue to use the mouse. By the way, do not be surprised if the problem arose suddenly - no one is immune from this.

    CPU

    But if the mouse does not immediately respond to clicks, then the problem may be different. For example, a slow response from information is sometimes due to high CPU usage.

    Why does this happen on computers? There are a lot of options. Among the most common are the following:

    • a large number of functioning programs;
    • the computer does not meet the system requirements of the operating system;
    • viruses;
    • long operation of the equipment without shutting down or rebooting;
    • not enough hard disk space for normal operation OS.

    In any case, you need to provide the processor with unloading. It is recommended to close numerous programs running in the background and restart the machine. Better to give her a few hours to rest. Next, the user must resume the attempt to connect the mouse. The problem should be gone.


    Viruses

    Mouse not responding to clicks? The virus, as already mentioned, is the wave of the real cause of the equipment malfunction that occurs. Any computer "infection" can lead to this phenomenon.

    How to be in that case? You need to try to cure the computer. If the problem is observed on a laptop, the touchpad will save. With it, you can easily control the computer and the cursor. Antivirus system finds and disinfects potentially dangerous files. If this fails, the user will be prompted to delete the document.

    As a rule, when the cursor cannot be controlled at all, the computer is taken to a service center. There, the system will be quickly cured of all viruses without causing any damage to the owner's data.

    Incompatibility

    If the mouse does not respond to clicks, you should pay attention to the system requirements. The thing is that all modern equipment has certain requests for a computer. Failure to comply with them makes the operation of the device impossible. Or it will be unstable.

    When incompatibility is found specifically with the operating system, you can solve the problem in several ways. Either the user changes the OS, or the connected equipment. The second option is the most common in practice. Particular attention is recommended to be paid to compatibility issues for owners of Windows 10. A lot of hardware conflicts with this operating system. Therefore, it is not necessary to be surprised that Windows does not respond to mouse clicks.

    What to do in this situation? It has already been said: either change the connected equipment, or change the operating system. How exactly to proceed? Everyone decides for himself.

    Power supply

    This last reason on which the mouse connected to the computer does not respond. All the fault of the power settings. Most often this problem occurs on laptops.

    As practice shows, after that the work of the mouse is getting better. In fact, everything is not so difficult. It is enough to sort through everything possible options. Only in this way will it be possible to 100% understand what the matter is. There is no need to rush into purchasing new equipment. It is likely that you can do without it.

    If the user doubts his abilities, you can take the computer along with the faulty equipment to a service center. They will quickly help not only to diagnose, but also to correct any computer problem. How exactly to proceed? final decision always remains with the user!

    They share two categories of reasons why the mouse from the computer does not work - software errors and hardware failures. However, not every user can quickly and accurately establish the truth of an ongoing event. Therefore, we will consider in detail each of the main causes of failure and how to eliminate them.

    Three most likely causes

    So, if the mouse on the computer does not work, then, most likely, due to the following three reasons:

    • Mechanical failure. Optical, wireless or wired mouse often breaks due to the failure of the microcircuit. There may also be a break in the wire or breakage in the connector of the device.
    • The button and/or wheel has stopped working. Most likely, the reason lies in a mechanical failure, but there may also be software violations after a virus attack.
    • The device does not work in a specific application (game, program). In this case, you need to look at the settings of the application itself.

    Button atrophy

    It also happens that the wheel turns pages and documents, but the right or left mouse button does not work. In the structure of the device there is such a particularly sensitive part as a mikrik. With its help, a signal is transmitted from pressing the mouse button itself. In this case, the mikrik often simply breaks off. There are two ways to solve this problem - solder a button or buy a mouse, and given that the simplest computer mouse worth a penny, many users prefer the latter.

    Features of the mouse connector

    The mouse can be connected to the computer via both USB and PS / 2 connectors. If the USB mouse does not work, the first thing to check is the LED. In the case when it is on, but the mouse does not work, the operating system is to blame. On the other hand, if the device does not work and the sensor does not light up, the reason lies in the failure of the USB port.

    If the mouse on the computer does not work well, you don’t know what to do and how to fix it, then it’s better to just buy another one, since diagnostics and repairs can cost more than buying a new one.

    Users sometimes encounter such a problem when the mouse stops responding to clicks. What could be the reason for such a problem? How can you deal with such a problem? What features this process recommended to pay attention? In some cases, the mouse may be affected by factors that are completely unrelated to input devices. The user can immediately carry the faulty element for diagnostics to system administrators. This is a completely logical decision, but still you should not rush. You can try to figure out on your own why the mouse does not respond to clicks, and try to deal with problems without outside help.

    The mouse does not respond to clicks: blockage

    The first and most common reason for the lack of response to clicks is the banal clogging of equipment. If the mouse refuses to respond to a click or does it every other time, then it is recommended to check it for cleanliness. It is possible to eliminate such a problem as clogging only on completely new equipment. If the device has already worked for some time, then in case of problems with the mouse, you can start cleaning this component. This is not so difficult to do, and the result will not be long in coming. When the user gets rid of all the dirt that has accumulated under the mouse buttons, it will work in full force.

    The mouse does not respond to clicks: malfunction

    We considered only one scenario. In fact, there are many options. What to do if the mouse does not respond to clicks? The equipment is likely to be out of order. This is true for any device, both new and already working for some time. If the equipment is defective, it is recommended to take it to a service center. Here, craftsmen can check the device and tell if it can be repaired. If yes, then you can safely leave the mouse until the troubleshooting at the service center. Otherwise, you will have to completely change the input device.

    Health check

    Even if the mouse, cleaned of dust and dirt, still does not respond to feedback, you can still check its performance. To do this, it is recommended to connect the device to another computer, install drivers for the equipment and make sure that everything is working properly. This technique makes it possible to make visits to service centers with specific claims. With the help of such a check, you can find the sources of failures and problems.

    What other scenarios are there? What should be considered in other situations?

    Connectors and sockets

    What to do if the mouse refuses to respond to clicks? First of all, don't panic. This problem is common among many users. Sometimes the problem lies in the technical part. However, it does not pose any danger to the operating system or computer. A damaged connector may be the cause of the problem. If the socket to which the equipment is connected is damaged, then contact between the mouse and the manipulator can be established through time. There is only one way out of this situation - try connecting the mouse to a different socket. Only in this way will it be possible to fix the problem. It is worth noting that the connector on the device may also be damaged. The best way to remedy the situation in this case would be to buy a new mouse. As a rule, connectors cannot be repaired. After the repair work, they still break, and quite quickly.

    Drivers

    What to do if the mouse stops responding to mouse clicks or does it every other time? There can be many options for the development of events. As mentioned earlier, the problems are often technical in nature. However, there are exceptions. The layout, which will be discussed below, is typical for gaming mice. The problem usually lies with the drivers. This software is responsible for device recognition in the operating system. The complete absence of this software or the old version can lead to the fact that the mice will work intermittently or not be detected by the computer as available equipment at all. In this case, you will only need to install drivers on your computer (usually they are already included with mice). You can also try updating your existing drivers. After that you should reboot operating system. If these procedures have brought a positive result, then you do not have to worry. If the mouse refuses to work, then you need to look further for the source of the problem. There are many alternatives.

    touchpad

    Only laptop owners can face such a problem. The cursor is present on the screen, but the mouse does not always respond to clicks or refuses to work at all? You can try to check the operation of the touchpad. If it functions normally, then it is recommended to disable this component. The whole problem lies in the fact that some assemblies of operating systems and laptops do not support simultaneous operation of the mouse and touchpad. The result is a hardware conflict. The mouse refuses to function normally. When the touchpad is disabled, the connected device will return to full functionality. You can continue to use the mouse. And do not be surprised if the problem arose suddenly. No one is immune from such situations.

    CPU

    If the mouse does not respond to clicks, then the problem may lie elsewhere. Slow response from input/output devices in some cases can be explained by high processor load. Why can a similar phenomenon be observed on a PC? There are many options for the development of events. The most common include the following:

    A large number of functioning programs;

    Non-compliance of the PC with the system requirements of the operating system;

    Exposure to viruses and other malicious objects;

    Long operation of equipment without rebooting or shutting down;

    There is not enough space on the hard disk for the normal operation of the operating system.

    In any case, it is necessary to provide unloading to the processor. In this case, the user is advised to close numerous programs that work in background. You can also restart your computer. Better to let him rest for a couple of hours. After that, the user should resume the attempt to connect the manipulator. The problem should be gone.

    Exposure to viruses

    What to do if the mouse does not respond to clicks? As already mentioned above, the real reason problems with the equipment may well be the activity of viruses. A computer infection may well lead to this phenomenon. What to do in this case? It is necessary to try to cure the computer. If this problem occurs when working on a laptop, then the touchpad will save you. With the touchpad, you can easily control the cursor and PC. The antivirus program will be able to find and disinfect potentially dangerous files. If this fails, the user will be prompted to delete the document. When the cursor cannot be controlled at all, the computer is usually taken to a service center. They will quickly be able to cure your system of all viruses, while not causing any damage to the owner's data.

    Incompatibility

    If the mouse refuses to respond to clicks, then it is recommended to pay attention to the system requirements. The problem may be that all modern equipment has certain system requirements for a computer. Mismatch system requirements may make the device unusable. Or it will be unstable. If incompatibility with the operating system is found, the problem can be solved in several ways. The user can either change the operating system or change the connected equipment. In practice, the second option is most often encountered. It is recommended to pay special attention to compatibility issues for owners of devices running on the Windows 10 operating system. A lot of equipment today conflicts with this operating system. Therefore, do not be surprised that the Windows operating system does not respond to mouse clicks. How to be in this situation? It has already been said earlier that it is necessary either to change the operating system, or to change the connected equipment. How exactly to proceed in this case? Everyone decides this for himself.

    Power supply

    The last reason why a mouse connected to a computer may not respond is incorrect power settings. This problem usually occurs on laptops. It is recommended to go into the power settings and disable the feature that allows you to disable USB ports. It is to them that input-output devices are directly connected. Then you need to save all settings and restart your computer. The work of the mouse after that, as practice shows, is getting better. It's really not all that difficult. It is enough just to go through all the available options. Then you will be 100% able to figure out why the problem arose. Do not rush to purchase new equipment. It is likely that you can do without it. If the user doubts his abilities, then you can immediately carry the computer and faulty equipment to the service center. They will help you quickly diagnose the problem and fix the problem.

    Regardless of what type of pointing device is used, sometimes problems may arise due to the fact that the mouse cursor does not move, but the mouse works. What are the causes and how to eliminate the consequences of the problem, read on.

    The mouse cursor does not move, but the mouse works: reasons

    Starting to consider the reasons, you need to focus on the division of these devices by type. The easiest way to troubleshoot problems is when standard devices are used that are connected to computers and laptops via a special plug or via USB ports.

    In the case of wireless manipulators or non-standard models designed for games, there may be many more reasons why the mouse buttons work, but the cursor does not move.

    However, the most common problems include the following:

    • surface contamination;
    • incorrect connection or inclusion of the device;
    • incompatibility and other problems with the USB port;
    • incorrectly installed, missing or outdated drivers;
    • the impact of viruses.

    The mouse cursor does not move, but the mouse works: what to do first?

    In the very beginning, you need to inspect the bottom surface of the device. If there are dirt on the bottom side, they must be removed. Very often, it is because of this that it is impossible to perform any actions with the movement of the cursor on the screen.

    In some cases, when the mouse cursor does not move, but the mouse works, the problem may be due to a brief software glitch. In this case, you can try to revive the mouse by simply rebooting the entire system. Please also note that in the event of an inoperable BIOS devices does not issue warning signals.


    In case of wireless devices the problem that the mouse cursor does not move, but the mouse works, may be due to a dead battery. It needs to be replaced. Another reason is the incorrect inclusion of the device. In many manipulators, in addition to turning on a special button or power slider on the bottom surface (with reverse side), you still need to click on left button mouse (this also applies to the sleep mode that the manipulator enters when the computer or laptop is turned off). For Bluetooth devices, make sure that the corresponding module is active. For Wi-Fi, sometimes you may need to log into the router and change the protocol to 802.11g.


    Sometimes the reason that the mouse cursor does not move, but the mouse works, may be that it is connected to the wrong USB port. As a rule, on any modern computer or a laptop has several of these connectors USB standards 2.0 and 3.0. This also needs to be taken into account.

    Finally, it is quite easy to check the performance of a device of any type if you connect it to another computer terminal. If it works, then the problem is user system. Otherwise, the main problem may be drivers.

    Driver change

    For standard devices The system installs the drivers on its own. But for some gaming mice, they are supplied with the manipulators themselves, and you need to install them manually. In such a situation, the drivers need to be reinstalled or updated. But what to do - after all, the cursor does not move?

    This is where the knowledge of entering commands and using switching between commands comes in handy. various functions, applications and system sections using the keyboard. For quick access to the "Device Manager" you need to use the call to the "Run" console (Win + R), in which the command devmgmt.msc is entered, after which, in the manager itself, movement is carried out using the arrow buttons and the tabulator. You can also use the Start menu, opened with the Win key. Calling functions and confirming in the form of pressing buttons is done with the enter key, and the Esc key is sometimes used to cancel actions.


    When reinstalling the driver, the system will need to specify its location ( removable media or a folder on your hard drive) rather than using the recommended installation from the Windows database. At the end of the driver integration, it is desirable to reboot the system, although this is not always required.

    Conclusion

    It remains to be said that the cause should be looked for solely taking into account a certain type of device. But in most cases, if the mouse cursor does not move, but the mouse works, and the problem is not related to software failures or physical breakdown the mouse itself (or violations of the integrity of the connection cord), - at least one of the above means will restore the operation of the manipulator. Virus problems were not discussed here, since each user should take care of security first of all.

    We are used to interacting with OS Windows using a mechanical manipulator, simply a mouse. The mouse allows you to almost not use the keyboard, because with the mouse you can:

    Manage system processes;
    - perform almost any system operations;
    - perform the functions of the context menu.

    But what if the mouse suddenly stops working? What if the manipulator does not respond to commands, twitches, does not perform the actions we need?

    The mouse does not work: what to do

    Physical malfunctions

    1. You need to check through which connector the mouse is connected to the system unit. This could be a round PS/2 entry. In this case, it is better not to connect the connector when the computer is running, otherwise a short circuit may occur.

    2. If the OS does not "see" the mouse, you need to turn off the computer without her help. To enter the Start menu, use the Ctrl + Esc combination or the Win button. "Down arrow" and Enter select "Shut down", press the "OK" button.

    3. Often the reason lies in the disappearance of the contact. To check this, unplug your mouse and plug it back in. Now turn on your computer. If everything works, the problem is solved.

    4. If the mouse is connected via the USB port, then it can be connected without turning off the computer. If reconnecting did not help, it is better to turn off the system unit, and then try another USB input. It happens that the mouse is not connected through a different connector, then you need to connect it to some working PC and test it.

    In the case when a completely working computer "sees" the mouse, it is possible that the connector on your PC has broken or there is a problem with the software. To check the operation of the connectors and inputs, you need to connect other working mice to the PC (it is better to check both inputs - PS / 2 and USB).

    Software bugs

    If all the procedures with connectors and inlets, as well as other physical parameters, do not help, then the problem is probably in the software. Log in to "Control Panel". For this:

    a) press the Win key, and then the "direction arrows", Tab and Enter, in the "Start" menu, find "Control Panel";
    b) then find the "System and Security" icon, - the "Hardware and Sound" tab;
    c) select "Device Manager".
    d) through the Device Manager, expand the list "Mouse and other pointing devices";
    e) then turn on the menu Shift+F10;
    e) then "Delete".
    g) restart the computer (below we have presented this process in screenshots).

    When turned on, the system will reinstall the drivers on the newly detected device (that is, on the very mouse that we removed in the previous step).

    Hardware compatibility bugs

    What if you installed new programs, connected new equipment, and the mouse stopped working. In such a situation, a hardware conflict is possible.

    To fix the situation, you need to log into the system through safe mode. To start Safe Mode, restart your computer and press F8 when you hear a beep. Select "Safe mode". Then click "Yes". If the manipulator is functioning, you need to remove recently installed programs. Now turn on your computer in normal mode.

    Also, the problem of hardware incompatibility can be solved by selecting "Last Known Good Configuration" in "System Restore". Here you need to set the restore point closest to the start date of the difficulties. If nothing happened, then choose a different time.

    It is also possible to enter "System Restore" through " Safe mode", then to continue working, you need to click "No", then select a restore point.

    Running Troubleshooter

    Windows has a "Troubleshooting Module". You can take advantage of its capabilities.

    Using the keyboard, find the "Control Panel", the "Mouse" icon, the "Hardware" tab. Press Shift+Tab to switch to Diagnostics. Then "Next". To respond to system requests, you need to use Shift key. Diagnostics can help identify faults.

    Other Possible Problems

    If all else fails, then scan your PC for viruses. You can install AVZ4 or. An anti-virus program can run on a flash drive. True, you will have to prepare such a flash drive in advance, which is almost unrealistic. However, those antiviruses that are already installed must be run for verification!

    IMPORTANT: to search for malware and viruses that AVAST does not detect, use the super one - here it will 100% find malware!

    After checking, the mouse may respond to commands, but hang. In this case, you need to right-click to call context menu, select Properties, Options tab, then click Advanced and select Diagnostics. Now you need to move the "Hardware acceleration" slider one notation to the left, then "OK" to confirm.

    The above methods of resuscitation of the mouse will not help if the matter is in the computer itself or if the mouse is simply broken. In this case, contact the service center to identify problems with the computer or buy a new mouse if the old mouse cannot be repaired. The mouse is not too expensive, and budget corded models are even cheaper ....

    The mouse is an integral part of any computer system and since 1981, it has become the main tool for interacting with the operating system.

    Therefore, it is not surprising when a mouse in a computer or laptop freezes and does not respond to anything, no matter how long: it freezes for a second, for a few seconds, periodically or constantly, it infuriates.

    Unfortunately, such a problem exists and practically does not depend on the OS, whether it is windows xp, windows 7 or windows 10, especially if it is wireless mouse.

    Most often, the mouse cursor slows down and freezes due to its own fault. Why? Because consumers, as a rule, are guided by two criteria - price and wired or wireless.

    It is not right. The choice of a mouse is even more important than the choice of a keyboard, and it is not easy to choose it, since there are a huge number of different types, shapes and models flooded the market.

    In this entry, I will partially touch on the choice, since after reading this guide you may need to buy a new one.

    The main part will relate to the topic of the article - why a wireless mouse often or sometimes freezes in a computer or laptop.

    What is the difference between computer mice

    There are two main types - optical and laser. Both technologies are very similar. Both use a beam of light that bounces off the surface and informs the computer of the position of the mouse.

    Laser technology allows for much more precise interaction, which is why it is the choice of gamers and other users who need precise cursor control.

    Laser also allow you to get a higher DPI, which is especially important for gamers.

    For regular user dpi above 1000 is more than enough, and there are practically only such models on the market.

    The advantage of optical technology is that it is simply cheaper. Even in the case of gaming models, the models are very similar to each other, differing only in the sensor and strongly in price.

    If you want to work with the mouse on almost any surface, you should look at with a laser sensor.

    It will also not work on a sheet of glass or other transparent surfaces, although there are exceptions, for example, the Logitech Performance Mouse MX is equipped with Laser Tracking technology, which allows it to be used on glass (with a thickness of 4 mm above), since the laser is so accurate, which can reflect the beam of microscopic glass imperfections.

    An alternative to optical and laser sensors is provided by Microsoft with BlueTrack technology, using a wide beam of blue light.

    It can work on any surface (except glass and mirror surfaces) while maintaining accuracy. Although she doesn't The best decision for hardcore gamers, but office users will feel the difference in technology.

    How I fixed the problem with the constant freezing of the wireless mouse

    I was irritated to the point of madness by the fact that my mouse constantly began to freeze for several seconds - in the center of the monitor, in the left upper corner, in a word, it happened everywhere - it hung and did not move.

    I repeat, it started to freeze, it used to work fine, only I used it in a laptop.


    I analyzed the situation, the only difference I noticed was that when I was connected to the laptop I was next to it, and in the computer the distance increased to at least 1 meter and there were 2 obstacles in the way in the form of a bedside table wall and a computer desk.

    Then I bought USB extension cable, as in the picture below, I connected the dongle to it and placed it not far from the mouse.

    The miracle happened, the freezes stopped, the nerves calmed down, the work returned to normal, in a word, the mouse hung due to poor pairing.

    The first reason why a computer mouse freezes is a weak sensor

    If you have problems with a computer mouse freezing - not always responding to a key press, or a change in position, then the first thing you should check is the sensor.

    The optical sensor reacts to objects that send a beam of light - that's why there is movement and responsiveness of the cursor, which changes position on the screen.

    Keep in mind that it should not be placed directly on glass or slippery surfaces.

    In addition, it is worth cleaning the sensor, wheels and keys (you will need to disassemble) - a can is ideal for this compressed air and a toothpick.

    The second reason why a computer mouse freezes is drivers

    Problems associated with the operation of a computer mouse can also be caused by a driver installed on your computer or laptop.

    To uninstall and reinstall the pointing device driver, open Device Manager and look for the mouse and other pointing devices section.

    Then select the HID compliant mouse, and RMB select the "Uninstall" option. After this procedure, restart your computer - the system will automatically install the default driver.

    The third reason why a computer mouse freezes is USB ports.

    The problem can also lead to USB ports connected to motherboard. If you have not been able to solve the problem of computer mouse freezes so far, you should check if the device is damaged.

    The easiest way would be to connect the mouse to another computer. So you can be sure that the problem is not with the device, but the cause should be looked for in the computer.

    In addition, you can check the computer mouse in safe mode - to do this, at boot, press the F8 key and select the Safe Mode menu item.


    If it turns out that the mouse works properly in safe mode, then the reason is probably in the system settings.

    If the mouse is connected to the USB port on the front of the computer, try connecting it to the rear USB port. That's all. Good luck.

    If the mouse is connected to the system unit via a PS / 2 connector (a round socket on the rear panel, next to which there is sometimes an image of a mouse), it cannot be connected and disconnected in a "hot" way, i.e. with the computer turned on. Could happen short circuit, to which the PS/2 ports are very sensitive.

    If you see that the cursor does not move and the system does not respond to mouse clicks, turn off the computer using the keyboard. Press Ctrl+Esc or Win to open the Start menu. Use the Down Arrow and Enter keys to select the Shut Down command and confirm the shutdown prompt by pressing OK.

    Disconnect the mouse wire from the port and carefully, trying not to bend the pins of the electrodes, reconnect - the problem may be in the lack of contact. Turn on your computer. If the mouse works, then you did everything right.

    The USB ports are designed for hot plugging. However, if the mouse is connected via USB, still turn off the system unit before using the connector - a reboot may help.

    If the problem persists, test the mouse on another computer. If the cursor moves and the keys work, the port on your system unit or there are problems with the software.

    To isolate the source of the problem, alternately connect known-good mice to the computer via PS / 2 and USB ports. Usually no special drivers are required - they are suitable and standard utilities Windows. If none of the devices work, it is most likely a software problem.

    Using the Win keys, direction arrows, Tab and Enter, from the "Start" menu, go to "Control Panel", activate the "System" icon, in the "Hardware" tab, click "Device Manager", then expand the list "Mouse and other pointing devices" . Press Shift+F10 to open the context menu and select the "Delete" command, then reboot. The system, having detected a new device, will reinstall the drivers on it.

    If you have connected new equipment or installed new program, the reason may be a hardware conflict. Log into the system in safe mode when it boots in minimal configuration. To do this, restart your computer and press F8 after a short sound signal. In the boot modes menu, select "Safe Mode". When prompted by the system to continue working in this mode, answer "Yes". If the mouse works fine, remove the new hardware and software. Boot in normal mode.

    If System Restore is enabled on your system, try selecting "Load Last Known Good Configuration" from the mode selection menu. The system will prompt you to download several system restore points. Choose the one closest to the time the problems started. If the attempt fails, try a different date.

    You can enter system recovery mode in a different way. When rebooting, select the "Safe Mode" option, but answer "No" to the program's question about continuing to work. You will then be prompted to select a restore point.

    Windows OS has a built-in Troubleshooter. To launch it, go to the "Control Panel" using the keyboard and open the "Mouse" icon. Go to the Hardware tab with Shift+Tab and click Diagnostics. Use the "Next" button to start the diagnostics. To select an answer to the system questions, press Shift. Perhaps, as a result, it will be possible to find out the cause of the inoperability.

    If these methods did not help, check your computer for viruses. Download free program AVZ4 and deploy it on a flash drive. Press Win + R and enter the command F:\AVZ4\avz.exe into the "Open" window, where F: is the name of the removable disk in the system. Start scanning.

    If the mouse works but intermittently, right-click on free space on the screen, select the "Properties" option and go to the "Settings" tab. Click "Advanced" and select the "Diagnostics" tab. Move the engine Hardware acceleration» one step to the left and confirm with OK.

    It's not a secret for anyone that sometimes in the process of using a laptop there are certain kinds of difficulties - the mouse does not work. They overtake the user at an unfavorable moment: the delivery of an important report, the annual estimate, is on fire. Such a nuisance happens when you need to edit a thesis or make an important presentation, on which further career growth depends.

    Today, we will consider the causes of the breakdown of the manipulator, the types of malfunctions. And also how to fix this or that problem.

    Types of mice

    There are three main types of manipulators with which the user can control the work and functions:

    Types of faults

    The main reasons why the mouse does not work on a laptop include the following situations:

    • system failure;
    • damaged cable;
    • does not work bluetooth driver or module;
    • the batteries are dead;
    • dirty;
    • virus;
    • the cable is not connected to the port (and this happens =).

    So, if you are faced with the fact that the mouse does not work on the laptop, we recommend checking the operating system. As a rule, the situation is easily fixed with a standard reboot.

    In the case when you rebooted the device, but the mouse did not work, you need to check the drivers that are responsible for it correct work.

    To do this, you need to do only 5 simple steps:

    What to do if the touchpad stops working

    In a situation where the touchpad fails, a wave of panic rolls over the user. However, you shouldn't give in to it. Need to check:


    Options for hardware failure of the "built-in mouse"

    1. Make sure the laptop cable is properly connected to the motherboard. Rarely, but there are situations when, in the process of delivering equipment to the customer, spontaneous detachment of parts from each other occurs. You can fix this problem yourself, but if your device is on warranty service, we strongly recommend that you take it to the nearest service center that services laptops of your make and model.
    2. Also, it is worth checking the touchpad for chips, scratches, in a word, for mechanical damage. If it is broken, it can be replaced at a service center.
    3. If the touchpad does not work in tandem with the ports, keyboard, etc., then there is a possibility that the cable has broken, which can only be fixed after a thorough diagnosis at the service center.

    Why might a wireless mouse not work on a laptop

    Another question that worries users is why the wireless has stopped working. touch mouse on a laptop, if everything was fine before and no other problems were noticed? In this case, we recommend checking your computer using the installed antivirus program. It is likely that your device is infected with a virus that is blocking full time job wireless touch mouse.

    Therefore, before sounding the alarm and rushing headlong to the service center to solve the problem, we advise you to analyze the situation yourself. Perhaps our tips will help you save not only time and money, but also your nerve cells.

    1. If you are using a laptop wireless mouse and you have a problem in its functioning, the first step is to check if the batteries in the mouse are dead. Try putting in new batteries.
    2. If the first tip did not help you, we recommend that you check if the signal transmitters have moved away from the mouse and laptop. It is possible that the manipulator is frozen. It is worth then to overload it and try to connect through a different port.
    3. If after these manipulations the mouse does not work, we recommend changing it to a new one.

    The mouse light is on but it doesn't work

    There are situations when the wireless mouse does not work on a laptop, but glows. In this case, it is worth checking the connector USB mice for correctness. To be more precise, check the contact that is directly responsible for supplying power (+ 5V).

    In this situation, we advise you to check if the manipulator is dirty. If you have optical device, it is possible that a mote has entered the compartment, which interferes with the normal response of the optics to the response when manipulating the device. Try cleaning it with a regular cotton swab. Also, the lack of work may be due to a breakdown of the optical sensor.

    Why does a wired mouse not work on a laptop

    1. If your wired mouse stops responding to commands, the first thing you need to do is change the connection and simply switch the mouse to another port.
    2. In the case when such an action did not have a result, we recommend that you try to reboot the laptop.
    3. If your mouse still does not work, check its cable for mechanical damage, breaks, and other things. If the integrity of the USB cable is broken, you have two options: try to repair your favorite manipulator or purchase a new one wired mouse.
    4. Also, you can check the operation of the device on another computer. Also, it is recommended to clean optical sensor if you have optical mouse, or rollers and a ball if you use a mechanical counterpart.
    5. If you have a wired gaming mouse that has many additional function keys on its surface, we recommend checking the correct operation installed drivers, as previously described. If the drivers work intermittently - just reinstall or update them to latest version and reboot the laptop for the innovations to take effect.

    Step by step how to restore the mouse

    In order to set up your manipulator to work correctly with a laptop, you need to follow a few steps:

    • connect a mouse to one of the ports;
    • check if installed automatically required drivers if not, install it yourself;
    • go to the properties (the path was described earlier) and check the correctness of all settings and the display of the manipulator by the system there).

    As we can see, there are quite a lot of situations in which the mouse can function incorrectly. However, there are no fewer solutions to this problem. You should not panic, but rationally look at the problem and, before taking the laptop to the master, try to solve the issue yourself.

    Have a great day!