Red extra m in which countries it operates. Vodafone will launch new Red Extra tariffs. When Super MTS is disabled
Over time, everything tends to become outdated and lose its relevance. So, in Vodafone, tariff plans Super MTS All-networks And Super MTS 100 minutes, unfortunately, will soon stop serving. We will consider what to do and when to wait for a shutdown later in this article.
When is Super MTS turned off?
Of course, the shutdown process itself cannot happen instantly. Therefore, Vodafone has set very specific deadlines for subscribers to switch to other tariffs. Already, starting from 08/25/2017 to 10/15/2017, the old tariff plans will cease to exist.
A text message with information about the planned disconnection will be sent to numbers that are serviced under the terms of the Super MTS All-Network and Super MTS 100 minutes tariffs. This message requires very specific actions from the subscriber, namely, a transition to another tariff. Which TP is best to switch to, read a little below.
If the transition is not completed independently, the terms of service for the Vodafone Extra S subscription will automatically change.
Vodafone Extra S – tariff conditions
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For RED, as for Light, there are several variations of tariffs. They differ not only in the size of the monthly fee, but also in the number of incoming packages. All information on connection can also be found by following the links above.
Conclusion
All new tariffs no longer limit communication between subscribers within the network. In all of them, there is unlimited for these purposes. Therefore, the fact that there is a forced disconnection from the conditions of the Super TP is not surprising, and there is nothing terrible about it. On the contrary, Vodafone offers its customers to change the terms of service to more favorable ones.
For subscribers whose tariffs have lost their relevance and are being closed due to the emergence of offers with more favorable terms of use, the mobile operator Vodafone has provided a “soft landing”. They will be automatically transferred to Vodafone Red Extra XS tariff. It's convenient, fast and free. There is no need to purchase a new starter package or worry about switching to another tariff plan. Automatic migration is performed within the system, which the subscriber learns about from the system SMS message.
Vodafone Red Extra XS tariff: terms of use
- Voice communications with subscribers within the network are not charged;
- Package of 60 minutes of free calls with users of other mobile systems and calls to landline numbers throughout Ukraine;
- Free high-speed mobile Internet in the amount of 2 GB for a month;
- Calls abroad are charged at 3 UAH/min;
- 30 pcs/month free SMS/MMS messages in any direction.
Cost of using communication services above packages
- Calls to numbers of other Ukrainian operators will cost 0.50 UAH/min;
- Internet 3G/2G 5 UAH package with a capacity of 100 MB (20 packages available per day);
- SMS/MMS to all directions for 0.50 UAH/piece.
Important to know
Automatic transition to the Extra tariff gives the subscriber the opportunity to evaluate its quality and conditions within 4 weeks. To extend your use, you must activate the package manually by sending a request from your mobile phone to the number *101*444#. The cost of further use will be 50 UAH/month.
You can check the package status using the combination *101*4#.
As part of the Extra XS tariff, activation of the “Year without monthly fee” service is available. The cost of connecting to the service for 366 days will be 480 UAH. You can order its activation by sending a request to *365#.
I'm shocked what's happening to MTS. They are blatantly fooling people.
Correspondence with support. in the correspondence the essence of my problem:
Alexey:
Question about expenses for my number
You will be served by operator Maxim. Chat now: Maxim, Alexey.
Maxim:
Hello, Alexey!
Alexey:
Good day
Alexey:
I wrote yesterday, I waited for a response for three hours, no one answered me
Alexey:
I am restating
Alexey uploaded the file. Click Doc_42880fe2e0d84363a8c4163872bde7a3.xls (79.9 KB) to download the file.
Alexey:
here are my expenses in detail
Alexey:
I topped up my account several times a month. In theory, I did not go beyond my plan. I only called MTS.
Alexey:
http://dl3.joxi.net/drive/2017/12/27/------.jpg
Alexey:
Here in the screenshot I noted expenses that I don’t understand
Alexey:
http://dl3.joxi.net/drive/2017/12/27/0026/-----.jpg - this screenshot shows that the account has recently been replenished. And now I can't call anyone
Maxim:
You have the Vodafone Device S tariff. In this tariff, the monthly payment is 45 UAH; if the package is activated for a month, 50 minutes on the network are provided daily.
In your case, you topped up your account and did not wait for the monthly package to be activated, so the billing was per minute.
Tariffs per day ‘Vodafone Device S’ (valid for unpaid monthly package): 3
G/2G Internet - 15 UAH for every 500 MB;
calls to all networks in Ukraine - 0.50 UAH/min;
SMS&MMS within Ukraine - 0.50 UAH/piece.
To restore the package for a month, top up your account with 45 UAH and save the amount until 8:00 the next day.
Packet check *101*4#.
Details https://www.vodafone.ua/ru/rates/private/device
Alexey:
“and didn’t wait to connect the package for a month” - don’t understand?
Alexey:
“To restore the package for a month, top up your account with 45 UAH and save the amount until 8:00 the next day.” - well, there were no such incidents before. I top up my account, everything is instantly activated, and call until you drop.
Maxim:
After replenishing the account, tariff services are charged within the next day after replenishment (time 00:00 - 08:00).
Alexey:
is this on all tariff packages? Or is this the only inconvenience?
Alexey:
Jewish system...
Maxim:
All tariffs have these conditions.
The tariff is activated and extended automatically if you top up your account in advance.
Alexey:
I'm shocked, there was a good operator... what happened there?
Alexey:
ok...I'm at zero now, if I top up at 45 now. Should I wait until 8:00 in the morning?
Maxim:
Yes, without using the services so that the money is not debited.
Maxim:
Be sure to check your account in the morning to make sure the amount has been withdrawn.
Alexey:
Tell your management that due to these rules you will have to be dismissed. And also, when you contact support, no one answers, for the entire evening
Alexey:
I think I'm not the only such client
Maxim:
Alexey, you can file a complaint on the company’s website, after which your wishes will be taken into account and an answer will be provided.
Maxim:
https://www.vodafone.ua/ru/o-vodafone/company/obratnaya-svyaz
Alexey:
Fine
Maxim:
Is there anything else I can help you with?
Alexey:
and why didn’t yesterday’s dialogue (or rather my monologue) arrive by email?(
Alexey:
I clicked the send button to my email
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Additional information before changing your tariff
After switching to any Vodafone tariff, to update the service package, turn off and turn on the phone.
When switching from MTS Ukraine tariffs to another Vodafone Ukraine tariff, all connected services are activated (except GOOD"OK, Click and services that are available on the basis of a subscription).
The loyalty program and all accumulated bonuses are saved when switching to any Vodafone Ukraine tariff from MTS Ukraine tariffs, including “Simple MTS” and “MTS Partner” (when switching from these two tariffs to the Vodafone Ukraine tariff, the loyalty program includes bonuses are cancelled). Bonuses can be exchanged for gifts. Details
Mobile Internet bandwidth becomes up to 32 Kbps after a subscription: per month 12 GB for the Vodafone EXTRA RED XS tariff, 15 GB for Vodafone EXTRA RED S, 20 GB for Vodafone EXTRA RED M, 22 GB for Vodafone EXTRA RED L or 10 GB per day – with Vodafone RED. Unlimited access to Facebook, Instagram, Twitter, Vkontakte without paying for traffic is transmitted via the local mobile version of social networks – m.facebook.com, instagram.com, mobile.twitter.com, m.vk.com, (with the addition of a smartphone’s mobile browser) or official add-ons of Facebook, Facebook Messenger, Instagram, Twitter, Vkontakte for iOS and Android. Unlimited in Viber and WhatsApp applications appears throughout the notification text. Due to the peculiarities of the WhatsApp technical platform, it is possible to charge for input notifications through the add-on. If A-GPS (geolocation) is installed in the add-on, when you want to go to resources, do not rely on Facebook, Instagram, Twitter, Vkontakte, Viber and WhatsApp , and Also, if you use a proxy server in the browser (for example, Opera Mini), you can import data from third-party resources, the tariff for which will be based on the tariff plan for the Internet traffic that is generated during the download. smartphone to A-GPS servers or to resources not Facebook, Instagram, Twitter, Vkontakte, Viber and WhatsApp are paid according to your tariff plan. Voice and video calls via Viber, WhatsApp and Facebook Messenger add-ons are paid according to your tariff plan.
A subscription to the “Efir” package in the Vodafone EXTRA Red L tariff is available without additional payments for the payment of a package of services for 28 days, in all other tariffs - for standard payments (details and payment for the Vodafone TV service at tv.vodafone.ua). If you use the Vodafone TV add-on for roaming, the cost of data transfers is additionally charged at the same rate as your tariff for the “Mobile Internet with roaming” service. The service is available to only those in the territory of Ukraine. Vykonavetsya service – LLC “Digital Screens”.
Tariffs apply on the territory of Ukraine if it is clear that the operator's limits are covered.
The duration of the calls is indicated for the first second of the cutaneous illness of the outbreak, until the release of which is included in the skin at the next second of the designated illness within the intervals of the display. The tariff is calculated at the first second of the skin condition.
Tariffs are set in hryvnias with the regulation of the maximum permissible value and the collection to the Pension Fund, which is 7.5% of the cost of services without the maximum permissible value, as of 04/07/2017.
The minimum period for the tariff is 30 days from the moment of its introduction.