The hearing speaker of the iPhone 5s is difficult to hear the interlocutor. It’s hard to hear your interlocutor on iPhone

A telephone is, first and foremost, a communication device, despite many additional functions. If it is difficult to hear through an iPhone, such a malfunction can lead to serious problems for the owner and his interlocutor. Audibility may deteriorate or disappear completely for several reasons.

Some of them can be dealt with without the involvement of specialists, but most often you have to contact a service center. We will determine what reasons lead to deterioration of hearing, and tell you how you can deal with them.

Reasons why it’s hard to hear when talking on an iPhone

If you can't hear your interlocutor through your iPhone, the first thing you need to do is check your phone settings. It is possible that the speaker volume is at a minimum. Despite its simplicity, the case is quite common.

Another reason is that the speaker hole is clogged. If you carried your phone in your pocket without a case, the hole could become clogged with dust or lint from clothing. Any dirt can be removed with a soft brush, after which audibility can be restored. A common cause of phone problems is careless handling. If you follow the operating rules, repairs will be required extremely rarely.

Sometimes problems with hearing are associated with a malfunction of the headset. In this case, the gadget will recognize the headphones even if they are not connected, so the sound level will be reduced. When you can't hear your interlocutor through your iPhone, insert the headphones and then take them out. The sound in the speakers may be restored, but this indicates a malfunction of the phone, so it’s still worth contacting a specialist.

If it’s hard to hear through your iPhone and simple methods don’t help fix the problem, you’ll most likely have to replace the top speaker. It is impossible to restore its functionality: it is a cast part, not a collapsible part, so it will not be possible to clean this element. The replacement will not take much time, and after it the audibility will be excellent.

DIY speaker replacement

First, dismantle the device housing. Turn off the iPhone, prepare the necessary tools for the job, which includes a hot air gun, screwdrivers, a plastic plate and suction cups. If any of the necessary tools are missing, then it is better to leave the speaker replacement to our professionals, who will carry out all the work without damaging the case.
Two screws should be removed from the bottom of the case, which serve as an additional fastening element. At the same time, try not to lose them, since replacing them with others is very difficult. It is worth considering that by carrying out such actions, you will lose any warranty on the phone.
Next, warm up the surface of the display with a hairdryer, use suction cups to remove the display, and disconnect the cable from the iPhone board.
After removing the screen, you will have access to the speaker. Disconnect its cable and replace it with a new one. After the work has been done, reassemble the device in reverse order.

If you want to carry out high-quality repairs and get a guarantee for it, then contact our specialists who know how to fix an iPhone 5 if you can’t hear your interlocutor. We have all the necessary equipment for repairs in our arsenal, and you will receive a guarantee for all work done.

Modern telephones have not been used for their intended purpose for a long time. Now it is a music player, video and photo camera, GPS navigator, etc. For conversations, of course, phones are used, but less often than before. But even if the interlocutor is hard to hear on the iPhone 6, then this is a reason for concern for the owner. Such expensive gadgets from Apple should work properly.

Unfortunately, not a single phone is immune from this. Even the new flagships iPhone 7 and 7 Plus are subject to this risk.

Add volume

Let's start with the banal. Inexperienced users simply turn down the volume of the speaker during a conversation by involuntarily pressing the volume down button on the side panel. In this case, you don’t even need to open the iPhone 6 settings. To set the maximum volume, you need to call someone and, during the call, use the side keys to increase the volume.

Judging by messages on various forums, a simple action helps many users: inserting and removing the headset. If it helps, then that's great, but if not, then move on.

Shipping film and covers

Another reason: shipping film. After buying a new smartphone, there is always a film on the screen that for some reason people don’t remove. They do this supposedly in order to preserve a beautiful appearance, but this film may simply block the speaker, making it difficult to hear the interlocutor.

Cases can also block the sound. They usually have a hole for the speaker, but it sometimes gets clogged with debris. Try cleaning it and test your phone again.

Cleaning the speaker mesh

If the mesh that covers the membrane and serves as some kind of protection against debris could become clogged, then to clean it, you need to use a cotton swab with alcohol or a toothbrush. Also try blowing it out and removing the debris.

If cleaning helps, that's great. True, dirt accumulates not only outside, but also inside. Therefore, sometimes the phone needs to be disassembled to clean out debris from under the mesh.

For disassembly, special star-type screwdrivers are used. Most likely, you do not have them, so you will have to contact a service center. If you have the necessary tool, you can try to remove the cover yourself. But do it carefully so as not to touch or tear off the cable.

Did it help? If not, then we will look for the reason.

Looking for a reason

It is important to remember why it became difficult to hear the interlocutor on the iPhone 6. For example, after the gadget falls out of your hands or you spill a glass of water on it. It is possible that sand got into the speaker after relaxing on the beach. Anything could disrupt its operation, but most often it is the owner who is to blame. Speakers themselves rarely deteriorate. After all, this is a simple module in which there is nothing special to break.

Unfortunately, only a few users can repair their iPhone 6 on their own. This cannot be done without special screwdrivers, so the simplest, laconic advice is to take the phone to a service center.

Moreover, if you remember for sure that the speaker began to work worse after the fall, then you don’t have to rush too much. However, if you are sure (or at least there is such a possibility) that you determined the bad sound on the iPhone 6 after water got inside the case, then you must immediately turn off the phone, remove the battery and take the device to a service center. In this case, this is the minimum that you can do useful. The maximum is if you also dry the phone with a hairdryer for at least 5-10 minutes. Surely during this time the water will evaporate from the inside. After that, still take the phone to the technician.

If it turns out that water got inside and shorted the contacts, you will have to install a new speaker on the iPhone 6. Usually it is inexpensive, but if you pay for the work it will not be so cheap. It also cannot be ruled out that some contact or cable did not come off during the fall. In this case, repairs will not be expensive.

Could there be a software problem?

Maybe. The iOS operating system itself is great. It is well optimized, easy to use, and constantly updated. But nowadays many users have popular jailbreaks. These are special programs installed on iOS. In other words - firmware.

Yes, they open up many opportunities for users, including the ability to install cool free programs that without jailbreak you would have to pay money for. But firmware is unofficial software, and no one is responsible for its performance. You shouldn’t be surprised that after some kind of jailbreak it will become difficult to hear your interlocutor on the iPhone 6. And although the problem in the software can be solved quite easily, a similar feature does occur.

So it is not recommended to install all sorts of complex software that can harm the system unless absolutely necessary. It’s good if the problem with the speaker is software in nature. In this case, iPhone 6 repair will not be required at all. It will be enough to simply install the latest official software through iTunes.

By the way, it is extremely rare that there may be a problem even with the official firmware. There have been cases when new versions of Apple software only harmed the phone. Therefore, you can try to “roll back” to the previous version of the software. It's unlikely that this will solve the problem, but it's worth a try.

If all else fails

If removing the jailbreak and installing the official software did not help and you are still hard to hear the other person on the iPhone 6, then you will have to contact a service center or, if there is no guarantee, some private workshop.

Well, as a last resort, just use a wired headset (it always comes with your phone) or a Bluetooth headset, and also communicate via speakerphone.

On iPhone 5, 5s it is difficult to hear the interlocutor - a common problem faced by Apple owners. The main reason for poor quality sound is a broken speaker. If a component is damaged or worn out, crackling sounds, a distorted or low voice, or extraneous noise can be heard during conversations. Due to such problems, the gadget loses its function as a means of communication.

Why do I have problems with sound when talking?

You urgently need to talk to your loved ones, relatives or colleagues, but bad luck - a grinding sound, incomprehensible sounds are coming from the receiver, or the voice sounds “as if from a barrel.” There are quite a few reasons why the sound deteriorates:

Speaker hole clogged. Carrying the device in a pocket or bag without a protective case leads to contamination of the component and a decrease in sound quality.
Errors in the functioning of the headset. If a problem occurs, the phone will recognize the headphones even if they are not connected. In such a situation, the voice will be quiet, and adjusting the volume level will not help.
Penetration of moisture into the gadget. The device fell into the water; the careless owner was talking on the phone in the rain or in conditions of high air humidity. Such factors lead to oxidation of all metal elements located under the housing. Corrosion leads to damage to the speaker, cable and other electronic components.
A broken system board is another factor that makes it hard to hear your interlocutor on the iPhone 5, 5s. Only professional technicians using specialized equipment and tools can diagnose the problem.
Errors in the software.

Important. If you cannot hear the caller, check the volume level and try rebooting the device. Didn't help? Contact our service center. iPhone 5 repair in St. Petersburg made with the installation of original parts.

Reverse situation

Let's consider the opposite case - the interlocutor on the iPhone 5s cannot hear you well. Problems arise as a result of:

incorrect operation of the operating system;
microphone failure as a result of impacts, shocks, force loads or oxidation of connections;
dust, dirt, lint getting into the speaker, preventing the transmission of a clean signal;
failure of electronic components;
motherboard malfunction.

It is impossible to use an iPhone for its intended purpose if one of the subscribers cannot hear the other. Our service center experts know what to do with a faulty Apple device. Our employees will repair iPhone 5s in St. Petersburg cheaply, but at the same time with high quality.

Advantages of the service:

free diagnostics;
customer information support;
favorable prices for services and replaced spare parts;
efficiency at all stages;
fulfillment of warranty obligations.

Don't hesitate - call today! The repair will not take much time, and after adjustment you will be able to talk on your iPhone and enjoy the clear, distinct and loud voice of your interlocutor.

Articles and Lifehacks

What should we do if we are heard during a call, but we cannot hear the other party? A situation in which I can't hear my interlocutor on iPhone 4, not uncommon. Not a single user is immune from it, but it happens that, as in the case, he is able to cope with problems on his own. First, let's try to understand the reasons.

Why can’t I hear my interlocutor on iPhone 4 and what to do about it?

So, our speaker doesn't work. What to do? Let's start with what and where exactly is located in our smartphone. From the bottom of the iPhone we can find 2 holes, one of which is responsible for the built-in speaker, and the other for the microphone. As for the connector in the middle, it is needed to connect the Apple cable.

If we cannot hear the interlocutor, the sound disappears not from the lower built-in speaker, but from the speaker on the front panel of the device, that is, from the one located in the center. What is the reason for such failures?

A very common situation is that there is a problem with the headphone plug. Most often, the user discovers this soon after purchase. Usually the failure is associated with a short circuit of the 3.5 mm adapter. In this situation, it is recommended to try to disconnect and connect the headset several times - preferably abruptly, but so as not to damage the connector. Let us add that if a user encounters a similar problem after using the smartphone for many years, most likely, he may need to completely replace the audio jack, as well as the upper audio cable.
Sometimes the sound does not come out correctly after using a Bluetooth headset. Go to settings and turn off this headset.

It happens that the solution to the problem is even simpler and is due to the fact that the user is simply not familiar with all the buttons on his device. So, on the side there is a key responsible for turning on and off the silent mode (“Mute”). It is recommended to check whether this mode is activated and whether the volume level is reduced.

If you can’t hear your interlocutor on iPhone 4, perhaps the reason for this is the installation of third-party programs (both through iTunes and Cydia). It is advisable to remember which applications we have recently installed, perhaps remove them, and then try to restart our device. By the way, you can take care of a regular reboot from the very beginning, immediately after the problem arose. To restart your smartphone, press Power and Home at the same time.

What to do if you can’t hear or have difficulty hearing your interlocutor on iPhone 4? Diagnostic features

Unfortunately, it is difficult to identify any patterns indicating the presence of problems. It is recommended that you try to diagnose the problem yourself. If the user is inexperienced, it is better for him to start with something simple - for example, check if the Mute mode is activated, that is, silent mode.

It is very useful to check the microphone as well. To do this, you just need to try to record something on a voice recorder. If a problem is found, the microphone may need to be replaced by a service center. If everything is fine with the voice recorder, then the problem is related only to communication. Sometimes updating the firmware and restoring via DFU helps, but it is highly not recommended to do this if you do not have the appropriate skills. Perhaps Android devices behave in this regard.

If we dropped the iPhone not long ago, there is a high probability of physical damage. For example, a board replacement or other type of repair may be required. To do this, you will need to contact one of the Apple service centers.