Tip 1: How to contact a megaphone operator
Instruction
In response, you will hear an answering machine - a pleasant voice. He will inform you that you can get the information you need, as well as connect the necessary services and companies using a convenient menu. Next, select the question you are interested in. Press the indicated buttons on your mobile phone. To connect with a specialist, press the number "zero".
If you want to know how to contact the Megafon operator via the local Internet, then go to the official website of the Megafon company. Next, click on the "Help for subscribers" link, which is located at the top right of the page, next to the "Search" box. The Online page opens.
Carefully read the posted information, and then click the "Go to -consultant" button. So you will find yourself on the Megafon support center page, where you will need to introduce yourself, select a topic and. At the end, click "OK".
note
Contact the Megafon operator during business hours - from 7 to 19 hours Moscow time.
Helpful advice
The contact center phone number is 0500, you can always find it on the support center web page, in the upper right corner.
Related article
Sources:
- Online consultant Megafon
- megaphone contact number
Many Internet users often have all sorts of questions to their providers. Usually, if any problems arise, the user needs to contact the customer service of the provider with which he has an agreement.
You will need
- Computer, Internet access, phone.
Instruction
If you have any questions regarding the quality of your provider, you can at any time clarify the necessary information by contacting a customer representative. Communication with support can be carried out through a personal visit to the provider's office, a call to the support service, or an ICQ or electronic call.
If the issue is serious and needs to be resolved urgently, you should personally contact your provider's office. When visiting a representative office of the company, do not forget to take with you the provision agreement issued in your name, as well as your passport. In the office, you need to contact any manager with your question. He will certainly help you in any situation.
Related videos
Related article
Sources:
- megaphone support phone number
Having a number in the Megafon network of the capital region, you can find out about your balance in several different ways. You can make a USSD request or send an SMS message, in response to which you will receive information about the balance, activate the SMS notification service about balance changes, and also find out information about the account balance using the Service Guide system.
Instruction
A USSD request is an opportunity to find out your balance by typing a simple command - *102#, then press "call". Information about how much money is left on the phone will appear on the phone screen. This method works both in the home network and in roaming. Even if your phone is locked, you can still find out your balance.
Check your balance via SMS - for this you need to send an SMS message to the number 000100, the content can be absolutely anything. In response, you will receive an SMS with information about the balance. In the home region, this service is free, but in roaming the funds for SMS will be charged. Checking the balance using this method will fail if your number is blocked.
Megafon provides a service in the capital region, in which information about changes in your balance will automatically come to your phone in the form of SMS. For Megafon-Moscow subscribers, this service is completely free. To activate an alert, send an SMS message to the number 000105600. You can use the USSD request *105*600#, call. Like any other service, SMS-balance is connected through the "Service Guide" system.
A good option is to find out your balance, as well as fully control all connected services using the Service Guide system. You will need to go to https://sg.megafonural.ru/, "log in" there and view your account information. If you have never used the Service Guide, you will first need to know your password. Dial the command *105*00#, call. The password will come in the form of SMS.
Megafon provides all subscribers with the service "". This is an opportunity to watch information about your balance on the phone screen. The only requirement is that your cell phone supports this functionality. To activate the service, dial *105*4*3# or *134*1#, then call. The subscription fee for "Live Balance" may vary, for some service tariffs in the Megafon-Moscow network this service is free.
Sources:
- Account management and balance control Megafon
Reasons to contact operators site, maybe several. For example, clarifying any information of interest published on the Internet, making a claim or offering cooperation.
Instruction
On the main part of the resources, the possibility of feedback with the administration is provided. In particular, this applies to companies that promote their services and products and, site m-business cards created to make themselves known through the network, to large information portals.
Most commercial companies that use websites as an additional sales platform publish the phone in a conspicuous place and highlight it in every possible way. Thus, a potential client does not have to embark on a long search, and he can instantly contact the company.
If nothing is indicated on the main page, go to the "Contacts" or "About" section. As a rule, possible options for communication with operators and administration. It can be a phone number, Skype, ICQ, e-mail address, feedback form. You just have to choose the most suitable method.
If you decide to call, be sure to pay attention to the location of the organization. The fact is that the indicated seven-digit number may belong to another subject of the Russian Federation. To get to the address, you must additionally dial the area code or the prefix of the mobile operator. If you don't know the mobile provider, substitute the year of the city where the company is located instead.
Advice 6: How to contact the Megafon operator by phone or the Internet
Sometimes contacting a mobile operator becomes simply necessary. It happens that, for some unknown reason, money has been debited from the account or annoying SMS mailings are pestering and you want to get rid of them. Sometimes it’s impossible to connect the desired service or function, and there’s no time to contact Megafon’s office or it simply isn’t around. In such cases, you can simply contact the Megafon operator and get informational assistance within a few minutes.
How to contact the Megafon operator
Most of the services that Megafon provides can be connected independently. For this, there is a short number 0500. By pressing the keys dictated by the answering machine, the desired service or function is selected, and the information listened to becomes a guide to a given goal. However, often the explanations of the autoinformer do not give a detailed answer to the question or the explanation is not clear. It may also happen that you do everything in accordance with what you heard, but there is no result. Or information about your problem is not in the autoresponder database at all. In this case, live communication with a qualified specialist is required.
Megafon is always happy to help its customers contact the operator and get an answer to a question of interest. This can be done in several ways.
How to contact a Megafon operator on a cell phone
To hear the operator's answer, you need to call the short number 0500 specially designed for this. You can use this service from your phone, even if it has a negative balance. For Megafon subscribers, this call is completely free. The short number 0500 is a federal number, the same for all residents of any of the regions of Russia.
The autoinformer will give a short consultation, after which it will be clear whether this information is enough for you, or if you need the help of a competent specialist. If there is not enough information from the answering machine, press "0". The automatic service will warn you that Call Center conversations are being recorded, and will also tell you the waiting time for a response from the operator. After waiting for a connection with a specialist, explain in detail and politely your problem and try to solve it together with the operator.
You can also contact the Megafon operator by calling the hotline +79261110500 (for residents of Moscow), 88003330500, +74955077777, 88005500500 (for all other regions).
How to contact a Megafon operator via the Internet
Another option to get a response from the Megafon operator is to contact him through the official website of the company megafon.ru. in this case, you can count on an online consultation through a video camera built into your computer. On the main page of the site, you need to find the "Help" section, from it go to the "Ask a question" tab and click on the "Video call" button. This option is suitable for those Megafon subscribers whose computer is equipped with a web camera and microphone, and the Internet speed is high enough so that the connection does not break or “freeze”.
If your Internet speed is insufficient and it was not possible to get a video consultation, the Megafon website offers the help of an Online Specialist. It is located in the same "Help" section.
Here, on the official website, you can find an email address or the "Feedback" section, where you can get an answer to a question of interest. Just fill out the standard form or send an email. Check that the email address matches your region.
If for some reason all of the above methods did not work, and the question related to Megafon's cellular communication remains open, you can try to state it in an SMS message that should be sent to 0500. In the near future you should receive an answer.
The technical service of the Megafon mobile communication company works around the clock, so you can solve the problem at any time.