MegaFon technical support. How to call a Megafon operator from a mobile, landline for free?

Sometimes, subscribers have urgent issues that cannot be resolved on their own. Then an experienced Megafon hotline consultant comes to the rescue. But just at the moment when it is needed, the number is successfully forgotten or, say, your phone is dead. How to be? To know how to call the Megafon operator from any phone, remember a few number combinations listed below.

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How to contact the Megafon operator?

Both an experienced user and an amateur should know that there are several ways to contact a Megafon support line specialist:

Using a short number for SIM card owners Megafon
Using a single number from any mobile operator
Using a single number from a landline phone
Using dedicated Megafon numbers for regions
By calling from roaming

Phones of the operator Megafon: short

Company managers came up with short numbers to communicate with hotline operators. They look like this:

0500 — the room is suitable for serving individuals
0555 — suitable for corporate clients

If you forget these numbers, you can find them on the Megafon website by going to the "Support" section in your account.

When making a call to these numbers, remember that this is a multi-line phone, and by pressing various numbers, you can resolve your issue yourself. For example, before connecting with the operator by number 0500, you can press a number "1" and you will be provided with information about your connected services. If the voiced commands do not suit you, then press the number «0». As soon as one of the operators is released, you will immediately be connected to it. In the meantime, you may have to listen to a few tunes.

But did you know ... What if, during a call to a Megafon specialist from the SIM card of the same operator, immediately dial 0000 (four zeros), that is, when they start listing services. Your call will be prioritized and the waiting time for a specialist will be reduced.

remember, that number 0500 suitable exclusively for Megafon subscribers and operates on the territory of Russia. Calls to the hotline specialists are not charged.

If you are corporate client, then dial from mobile 0555. To contact a specialist, first you need to put your phone in tone mode and press * - asterisk
Then you will be presented with a list of commands that you can manually execute and get information on them. After listening, you will be asked press number 8
Further, by executing these commands, you will be connected to the Megafon mobile operator. The number to contact a specialist can be pressed without waiting for the enumeration of all commands

Attention! Be aware that if your account has a negative balance, the operator will still answer your call.

Communication with a Megafon specialist for any operator

Suppose it so happened that you ran out of funds, your phone turned off, or you simply did not have a Megafon SIM card, and you really need to contact the operator of this connection. Take a phone with a connection from another telecommunications company.

Dial 8-800-550-05-00. This is a free Megaphone support line. It is available for communication with any operator. No call charges
From anywhere in the world, you can reach the operator by these numbers 8-926-111-05-00 . It is available for communication with the numbers of any telecommunications company
An online helpdesk consultant will be available at 8-800-333-05-00. Here they will answer you, even if you call from numbers of other mobile operators. Only for this you need to be territorially in Russia