• On com android app. Step-by-step instructions if the message appears: “An error occurred in the launcher application

    Owners of mobile devices running Android OS are well aware that to download any official content, you need to go to the Google Play service. Here you can find various applications that help speed up your system, antiviruses for every taste, games and other very useful tools for work and entertainment.

    Sometimes it is simply impossible not only to download, but even to open this most important service for mobile gadgets on Android. A message appears on the screen that an error has occurred in the Google Play services application. Usually, along with this sad message, its code is indicated, and from it you can determine the reason why the service cannot work. Let's figure out what errors happen and how you can fix them yourself.

    This is a very common reason that may arise due to a conflict between the version of the Google Play service and the version of the device OS itself, or due to a malfunction in the Market.

    If your phone or tablet warns you about an unknown error, that is, without specifying a code, then you can try to fix it yourself by following these steps:

    In most cases, this method resolves problems with the service, but if this does not happen, you can solve the problem by simply removing it from the system, and after that you need to download and install the latest version of the Market.

    You can free cache entries from the service; it is located in the system settings menu under programs installed by default by the developers of your smartphone or tablet. Select it and scroll through the menu to find the cleaning functionality.

    An unknown error very often occurs due to incorrect date and time settings. You can also eliminate the discrepancy from the system settings in the column of the same name - you can select synchronization with the Internet, automatically, or set the required values ​​manually.

    Also, the reason may be the lack of Internet access, and if you use wireless networks, then check the login password and your login, it is likely that after the correction you will be able to log into the Google Play service page.

    Numbered errors

    If you see a Google Play Services error number on the screen of your device, this will help the user identify the problem that has arisen and quickly fix it.

    Here is a list of the most common mistakes and give specific advice on what to do in this or that case:

    № 24

    This problem can be caused by incorrect installation of the service service, when the user decided to first remove and then install the Market service again. The fact is that in this case, many traces remain in the system, not deleted folders, which prevent the installation from being done correctly, that is, they cause a conflict.

    How to fix:

    1. First, from a third-party site, download to your phone or tablet any program with which you can easily get unlimited access to system settings, that is, root rights. Such a program could be, for example, Kingo Android ROOT.
    2. After gaining access to the system folders, find the path to the sdcard/android/data/ folder, in which the old Google Play files that have not been deleted remain. Click on them and calmly remove them from the system.
    3. After these steps, the new installation of the service should proceed without errors.

    № 101

    Actually, this cannot be called a problem; the system simply tells you that there is not enough space in the memory of your device. Google Play is a system application, and it must be installed in the memory of the device itself, and if there is not enough space, then a message about this error pops up.

    To ensure the system runs smoothly, do the following:

    1. Go to the system settings menu.
    2. Find "Application Manager", open it.
    3. Select the largest programs and components, and transfer them using the device to a memory card.
    4. Check the sufficiency of space from the main menu in the "Memory" section: the free space should be marked green.

    Cache entries also take up a lot of space, and it would be good to get rid of them; we explained how to clean the device in the example above.

    № 403

    This problem may appear due to the presence of several Google accounts at once, both on the device itself and in services. To solve the problem, go to the settings from your main account, delete the service, and then install it again. There shouldn't be any problems.

    Problems may also arise due to connection to a proxy server (used to open sites prohibited in Russia); when redirected to another country, it is impossible to receive updates, so the number of this particular problem pops up. To get rid of the problem, you must first stop Google Services and then clear all data.

    № 481

    This problem occurs when the created account is incorrectly identified, and to get rid of it, you first need to delete the incorrect account, and then create it again on your device. After deleting, be sure to restart your device for the changes to take effect!

    № 491

    This Google Play services error is due to the inability to delete and reinstall an application from a specific account.

    To solve:

    1. First, delete cache entries in Google Play, reboot.
    2. After the system starts, go to the settings menu, select "Accounts and Sync".
    3. Find your account and click "Delete".
    4. Restart the device again, set a new account value or restore the old one. The service should work.

    № 492

    In this case, the Dalvik virtual machine, which uses Java-based software, crashed. And in this case, in principle, like the first action in all others, you need to clear all entries of the created cache in the Google Play and Play Market services from the main settings menu. Clean and restart one by one.

    If these steps do not lead to success, then you can reset all device settings to factory settings from the main settings menu. If there is valuable information, then transfer it to a memory card or computer, and only then reset it.

    Error code rh-01

    This has been a fairly common problem lately. It can be solved in several ways. We wrote about this in the article “”.

    Conclusions

    These and other types of errors are in most cases corrected by clearing cache entries. Well, a type like No. 911 is associated with an unsuccessful attempt to access the Internet via a Wi-Fi wireless network; here you just need to check all the settings and set new login values.

    Every year devices become more and more sophisticated, software and applications become more and more complex, but with this many new problems arise. One example is the appearance of the error “com.android.phone”. What does such a failure indicate, why can it happen and what to do in such a situation?

    Why did an error occur in the com.android.phone application?

    There may be several reasons for this problem:

    1. Problems with SIM card support.
    2. There is a system conflict with a new application or downloaded update.

    And if in the first case everything is solved by simply rebooting the phone, then in the second you will have to do some manipulations with the device to solve the problem.

    How to fix the error?

    Method One: Stop Time Synchronization

    One of the most common system application conflicts is resolved as follows:

    How to fix an error in the com.android.phone application - video

    Method two: clear cache

    If the first method turns out to be useless, go to the second.

    Method Three: Delete the Phone app

    Since the error occurs in the com.android.phone application, that is, in “Phone,” why not remove it, replacing it with a similar one from GooglePlay. The following are particularly successful:

    • "Contacts & Phone";
    • True Phone;
    • ExDialer.

    Download and install any of them on your device. They should replace the default app and the error will no longer appear on your phone.

    Fourth method (radical): return to factory settings

    Last resort solution. If none of the methods helped, then it’s never too late to return to the factory settings of the device or change the phone’s firmware.

    Remember that all your settings and important files may be lost. To save the necessary information before taking drastic measures, make a backup of your data.

    To return to factory settings:

    Reset settings to fix com.android.phone error - video

    How to avoid stopping the process in the future?

    1. Open only applications from trusted sources on your device.
    2. Do not try to manually download a program of dubious origin to your phone.
    3. Before downloading the update to your smartphone, pay attention to reviews from other users. This will help avoid not only conflicts with the com.android.com application, but also other errors.

    The com.android.phone application error occurs due to conflicts with downloaded updates or programs. There are several ways to fix it. It would be more correct to start with the simplest ones, and if they do not help, move on to more complex ones. In any case, one of them (even the last one) will definitely help you.

    Why does every person buy a mobile phone now? Of course, modern smartphones have a phenomenal range of features. Using the Android operating system, a phone can easily turn into a player, video player, game or, say, a powerful calculation tool using the necessary applications. However, the most basic function of any phone is the ability to make calls. But what should you do if the error “An error occurred in the com.android.phone application” pops up and the phone stops ringing?

    Primary function

    The original function of any telephone was one - to make calls. With the technological boom and the enormous development of the mobile industry, nothing has changed. Although this is not noticeable behind tons of Android applications and rich functionality, the main function of any phone is still calls and communication. And with the loss of this function, the phone automatically ceases to be a phone, but becomes a multimedia device with the functions of playing music and video, reading e-books, running applications and games.

    The fact that the calling function has stopped working is indicated by a window that says “an error occurred in the com.android.phone application” when you try to open the phone book. There may be several reasons for this:

    • the Phone application is malfunctioning or is cluttered with cache;
    • Damage to this application by a virus or by the user himself.

    The first step is to simply restart your smartphone. It is possible that as a result of intensive use of many different programs and applications in a row or at the same time, the system function "Contacts" could fail. If this is just the problem, then rebooting should solve the problem. At least this is the most basic thing that can be done to correct the problem.

    Reboot didn't do anything

    If after a reboot, when you try to open the phone book, the error “the com.android.phone process has stopped” pops up again, then you need to figure out what the problem is and “treat” the phone. The first thing you might think about in this situation is that the Phone application is cluttered with cache and temporary files.

    In this case, the problem can be fixed quite simply: you need to clear the cache and delete Open the smartphone settings, go to the “Applications” section. Here you need to switch to the "All" tab and find the application called "Phone". We open it and see just below two buttons - “Clear cache” and “Erase data”. We press both in turn. It would also be a good idea to get rid of temporary files on your entire mobile device. Specialized utilities can help with this, for example, Ccleaner or After cleaning, reboot the smartphone and try again.

    The problem "there was an error in the com.android.phone application" is still there

    If the previous method did not help, you should try something else. For example, cancel date and time synchronization with the Internet. Very often this method really helps. This is done as follows: go to Settings, find the “Date and Time” section, in which you need to uncheck the “Network Date and Time” item. As before, we reboot the phone and try to access contacts again. I hope the com.android.phone error is gone this time (fly or any other smartphone brand has finally returned its top feature). If not, then we act like this.

    Downloading the "dialer" application

    If you cannot restore your original dialer, you will have to replace it with something. We go to Google Play, find a third-party application for calls, install it. Now you can call again.

    If there is no Internet access, you can download the application to your phone from your computer. It's done like this. First you need to download the apk file, i.e. "dialer" installer from some site with applications. However, you need to be extremely careful not to download a utility that contains viruses. To do this, you need to carefully read the program description and reviews. If there is even the slightest suspicion that the installer is unsafe, close this site and open another one (fortunately, there are plenty of them on the Internet). So, we downloaded the installer. Now you can go two ways:

    • Just drop the .apk file to your phone via USB cable or any other way. Then open it on your phone and install it.
    • Install the InstallApk program on your computer. We connect the gadget to the PC, launch this utility and download the “dialer” to the smartphone.

    Now there is a dialer. However, this is a temporary solution. In addition, the phone.android.com process may still interfere with the normal use of the device. Therefore, it would be most useful to tidy up the standard Phone application.

    Drastic measures

    Not only with the error “The com.android.phone process has stopped,” but also a return to factory settings or a backup will save you from all troubles. Backup is a feature that restores your phone system by returning it to factory settings using an OS backup. This is done as follows. Settings opens, where you can find the “Backup and reset” section. There is such a thing as "Reset to factory settings". Click on it and wait for the process to finish.

    The only disadvantage of resetting is the complete removal of the user’s personal data from the mobile device. That is, all contacts, passwords, and Wi-Fi networks will be deleted. Therefore, in order to save this data, you need to synchronize with the Google system. It will also be very useful to create a backup copy of your contacts on a memory card or in the same account. Once all your important data is backed up, you can start the recovery process using a reset.

    Also, if an error occurs in the com.android.phone application, flashing the operating system can solve the problem. True, this is the most extreme option; they resort to it only in cases where even a reset is not able to help. In addition, to do it, you need to have certain skills, otherwise you can only harm your mobile device.

    To prevent the com.android.phone process from stopping, you need to take care of your phone. You shouldn’t download everything from nowhere, otherwise you can get a virus that will disable the “Phone” application. Also, do not forget to clean your gadget from time to time of temporary files that clog the system and prevent it from working normally. It is also highly undesirable to run a large number of games and applications at the same time, as this can cause RAM overload, which may result in slowdowns and malfunctions of some system applications.

    If an error occurs in the Google Play Services application, you can fix it by resetting the cache, adding your Google profile again, or reinstalling updates. These are general troubleshooting methods, but depending on the error number, other methods may be needed.

    Bug fix

    So, an error occurred in the “Google Play Services” application, let’s see how to fix it and return Android to a normal, working state.

    1. Reboot your device. This simple recommendation helps eliminate some system failures without unnecessary hassle.
    2. Make sure that your mobile traffic has not run out, your Wi-Fi connection is stable, and there are no connection problems.
    3. Launch Play Market, find the Google Services application, open its page and click Update. The firmware will be updated to the latest version.

    If these measures did not help fix the problem, then you will have to do a little digging in the phone’s settings and work with the cache and application updates, as well as your Google profile.

    Reset cache

    The cache stores data to quickly launch the application. Sometimes, along with the “correct” data, there may be incorrect information that will interfere with the launch, causing an error. Let's fix this flaw:

    1. Go to settings, open the “Applications” section
    2. Go to the “All” tab, find Google Services.
    3. Open the program page, click “Stop”, then “Clear cache”.
    4. Repeat the operation for the Google Services Framework application.

    After clearing the cache of these two programs, reboot and make sure that you were able to fix the problem that was preventing you from using your mobile device normally.

    Re-adding a profile

    If nothing has changed after clearing the cache, try adding your Google account again.

    1. Open settings and find the “Account” field (or the “Accounts” section).
    2. Find the Google profile you are using and open its synchronization settings.
    3. Call up the additional menu and select “Delete”.

    After deleting your account, restart your device, open settings and in the “Accounts” field, click “Add”. Select your Google account and enter your email and password for your existing profile or create a new account.

    Reinstalling updates

    Another way to fix the error is to uninstall the Services updates and then install them again. The "Uninstall updates" button is disabled by default, but this is easy to fix:

    1. Open the "Security" section.
    2. Go to the “Device Administrators” submenu.
    3. Uncheck the box next to “Remote control”.
    4. Confirm deactivation of the function by clicking “Disable”.

    After disabling the “Administrator”, you can go to the “Applications” section, open additional Services settings and uninstall updates. Be sure to reboot to save your changes.

    To reinstall updates, launch any built-in application. It will not open immediately, but will prompt you to install Google Services updates first. Agree with the installation and wait until the procedure is completed.

    Reset settings

    If the above methods do not solve the problem, use extreme measures - reset the settings.

    1. Open the "Backup and Reset" section.
    2. Select Reset Settings. Not network, but all Android settings.

    Please note that on Android, resetting the settings also means deleting user data from the internal memory of the device. Therefore, to avoid losing important information, make a backup copy before resetting your settings.

    Correcting errors by numbers

    Almost all Android errors have a serial number, with which you can find out why the problem occurred and what to do to fix it. As a rule, to fix errors in the Google Play Service, it is enough to use one of the methods listed above, but sometimes you have to look for other ways to solve the problem.

    Error 24

    A failure with this number occurs when the application is reinstalled, when its data overlaps with information about the previously installed application. To fix this problem, you need Root rights and the Root Explorer program, through which you can get to the sdcard/android/data directory and delete unnecessary application files.

    Error 101

    Message number 101 appears due to insufficient space on the device. To fix the problem, clear your memory, delete the Play Store and Google Play Services program cache. Clearing the cache in Services also corrects errors with numbers 413, 491, 492, 495, 504, 911, 919, 920, 921, 923, 941-942.

    In some cases, in addition to clearing the cache, you need to add reinstalling your Google account, turning Wi-Fi off and on, uninstalling Google Service and Play Market updates, and resetting your settings.

    It happens that a smartphone that has served faithfully starts to malfunction. No, the hardware itself is fine, but you can’t launch the program or simply dial a number because the Launcher Android error message starts popping up. What to do in this case?

    What is a launcher? This is a software shell that allows you to customize the appearance of the desktop and menus. And since this is a program, it may fail. If the Launcher application error on your tablet or smartphone occurs only occasionally, you don’t have to take any action - a simple reboot will do the trick. And it doesn’t matter on which manufacturer’s device the Launcher application error occurred - Lenovo, Samsung, Sony... It also doesn’t matter whether a smartphone or tablet produces a Launcher error. The principles of “treatment” are the same.

    If the application error persists

    One method to solve the problem is to clear the cache and erase all launcher data.

    This method was proposed for Android version 4.4.2, which had an error in the Launcher3 application.

    Enter the program menu. Ignoring the launcher error message, swipe the screen from top to bottom. On a black background with a list of installed SIM cards, click the square menu icon in the upper right corner. And then, as usual, “Settings -> Applications -> All programs”. Find an app with a name from the list below (or similar):

    • Launcher3;
    • Trebuchet;
    • Launcher;
    • Desk.

    Select the program you found, clear its cache and erase its data. After that, stop the launcher. The application will restart, but you will have to re-install program shortcuts and widgets on the desktop.

    Install another launcher

    Another way to deal with the Android Launcher error is to install another launcher from the Google playmarket. Fortunately, the choice of paid and free programs of this kind is very wide. Install a new launcher and remove the old one using the standard menu “Settings -> Applications -> All programs”.

    If Launcher hangs up your smartphone

    If the device freezes completely, reboots of its own accord, and any action leads to an error in the Launcher application on Android, you will have to resort to the most radical method - (the so-called hard reset).

    Please note: in this case, only default programs will remain on the tablet or smartphone, so the user will have to install the applications he needs again. However, data on SIM cards and external cards will not be affected. Therefore, there is no need to worry about losing the phone book on the SIM card or photos and music on the SD card.

    To carry out this operation, you need to get into Android system recovery. For most Android devices, the actions are the same: turn off the device, then press and hold two buttons at once - Volume Down and Power.

    Some companies have introduced their own proprietary combinations that allow you to get into this menu.

    Samsung: Turn off your phone. When the screen goes dark, press Volume Up + Home + Power at the same time.

    Sony Ericsson: Turn off your smartphone. Then hold down the Camera, Volume Down and Power buttons at the same time.

    LG: Turn off your phone. Press and hold the Volume Down, Home and Power/Lock keys for ten seconds. When you see the LG logo, release the Power/Lock button. Release the remaining keys when Recovery appears.

    Huawei: Press three keys at the same time - Power, Volume Up and Volume Down.

    HTC: Turn off your smartphone. Press and hold Volume Down, then press and release Power. When the Recovery inscription and the image of three androids appear, you can release Volume Down. Select Clear Storage by pressing Power. Confirm the action with the Volume Down button.

    The Android system recovery menu consists of several items:

    • Reboot system now;
    • Apply update from sdcard;
    • Apply update from cache;
    • Wipe data/factory reset;
    • Backup user data;
    • Wipe cache partition;
    • Restore user data.

    You need the Wipe data/Factory reset item (remember that the menu is navigated using the volume up/down keys, and Home or Power is used to select the desired item).

    A new menu will appear in which select “Yes - delete all user data”. Then press Home or Power. To complete the procedure, restart your smartphone.

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