What to do with the Windows blue screen of death. Blue screen of death - verdict or error

Yes, this is unpleasant. But not fatal. From the error message it is not clear what the reason is and how to fix it. But nevertheless, there is a sequence of actions and methods that should be performed first, since they are universal and in most cases will help in eliminating a critical error.

Diagnosing the problem

What have you changed lately?

Try to remember what you changed in the computer, its configuration and settings. The most common reason is a recent change in the settings of both the software and hardware of the computer. This may include installing new drivers and receiving OS updates.
A driver is software that allows the hardware installed in a computer to interact with Windows and work correctly. Hardware manufacturers and driver developers cannot take into account all possible options for possible configurations of both hardware and software of a PC. Therefore, there is a possibility that the installed or updated driver causes a critical error.

Check your computer's internal hardware

In some cases, a bad connection, bad contacts inside the computer can cause a blue screen. Open the case and check all cable connections, make sure all wires are securely fastened, and all existing equipment boards are firmly seated in their connectors.
While checking everything is not difficult for a personal computer, it is more problematic for laptop owners to do this. But you can check the hard drive and RAM to make sure they are connected correctly. Using a small Phillips screwdriver, remove the removable panels at the back of the laptop that hide the hard drive and RAM or motherboard, as in the photo below. Check the tightness of the plug connections.

Temperature

Check the temperature of the computer: processor, video card, hard drives. Overheating can cause equipment failure. One of the most common overheating problems is an overheating video card. The second most likely culprit could be the processor.
The temperature can be checked in most modern BIOSes or using special programs for Windows such as SpeedFan.

Memory test

A common cause of failures is a faulty RAM stick. When RAM starts to fail, it leads to unstable operation of the system.
You can test your RAM using a program called “Memtest86”. The program is free and free to download. You can run it by burning it to a bootable CD. You need to restart your computer and boot from the disk. Memtest will automatically begin testing your computer's RAM, which may take a long time. We need to wait for the results.

Run the “CHKDSK” function used on your hard drive to scan for errors and fix possible problems. A faulty hard drive can lead to blue screens due to corrupted files. To run CHKDSK, open Computer/My Computer and right-click on the drive you want to scan. Select Properties.
On the Properties screen, select the Tools tab.
Click the Check button in the Error checking section. Your computer will ask to restart to scan the disk.

One way to determine the cause of the failure is to narrow your search. To do this, you need to turn off everything without which the computer can work, without which it can start. This way, if the error goes away, you will know that the cause is one of the disabled devices.

• To run a desktop computer you need: a motherboard, hard drive, power supply, RAM, video card and keyboard.
• If the motherboard has a video connector, then connect the monitor to it, and disconnect the external (additional) video card.
• If you have several RAM sticks, then it is better to leave one of them, then alternate when loading options with different slots in the motherboard and memory dies.
• If the PC starts without errors, then we try to connect one device at a time and start the system until an error message appears. This will allow you to find out exactly which equipment is causing the failure.
• Unfortunately, this method is not applicable to laptops; there is no option to turn off devices (at least for a novice user).

BSOD Information

Have time to read the error message

Often the computer will reboot faster than you can read the error message, let alone write anything down. It's all about the Windows OS settings, which are set to automatically reboot.
In order to still read the message, boot into safe mode and uncheck the “ “
In short:

1. System Properties\Advanced System Settings
2. Advanced tab
3. Uncheck the box Perform automatic reboot

Click the Apply button and reboot the system.

If you can’t boot into safe mode, then you just have time to read the code on the screen (about 1 s)

BSOD code and name

When the blue screen appears in front of you again, you will have plenty of time to study it on the screen, since the computer will now restart only on your initiative.

What exactly is important and needs to be rewritten from the screen is described in detail in this section
The error code always starts with 0x characters
Always located after the STOP phrase:

Then go to the BSOD error description page and enter the recorded code into the search form, you will find a description of the error and possible solutions.

BSOD Solution

If the operating system cannot start, try booting into safe mode.
Safe Mode is a stripped-down version of Windows that leaves only the necessary components to load, which in most cases allows you to boot during crashes.
To do this, while the computer is booting, press the F8 button until the boot menu appears, in which you need to select Safe Mode with loading network drivers.
This will allow you to access Device Manager, drivers, startup.

Run a virus scan

Viruses and other malware can damage Windows files and can cause the system to crash. Always use an antivirus solution. Well, if the computer does not boot, then there are two options:

1. Use anti-virus scanners in safe mode.
2. use LiveCD (LiveUSB) with an antivirus (this is a boot disk from which you can boot and scan a non-working system on your hard drive with an antivirus). Almost every antivirus manufacturer also distributes a LiveCD version.

Checking the integrity of system files

Using the built-in sfc utility http://site/sfc-exe/ you need to check the integrity of all system files protected by the Windows file protection system.
To do this, run Command Prompt cmd.exe as administrator
Type cmd.exe and press Enter
In the black screen that appears (which is the command line), enter sfc.exe /scannow
The system scan will begin and the changed files will be restored from the backup source.

Driver rollback

If the cause of the problem is hardware, the first thing you should try is rolling back the drivers. Especially if before the failure you installed a new piece of hardware or a new driver into the system.
This process will restore an earlier version of the driver with which the system worked without problems.

1. Open Device Manager. To do this, you can press the Windows + Pause key combination or, by opening the Start menu, right-click on Computer (or on the desktop shortcut called My Computer). Select Properties. Then Device Manager.
2. Select the hardware whose drivers you want to roll back. It is possible to expand subgroups by clicking on the plus icon. Right-click on the hardware icon and select Properties.
3. Go to the Driver tab. Select Roll Back and Confirm.
4. Try rebooting and see if this has any effect on fixing the BSOD

Rollback Windows changes

If rolling back the drivers doesn't help, the next step is rolling back the Windows changes. In other words, this is a rollback to the state of the system when it worked correctly.
In the search bar, enter the phrase Recovery. Open the found program and select the date before the error occurred.
This will restore the state of the computer to the selected date, everything that you installed later or updated, all these changes will be canceled. It’s as if no one simply did them, since we can say that we have returned to the past.

Lack of hard disk space

If Windows runs out of disk space on the system drive (where it is installed) it may cause system errors. Remove unnecessary files and programs from the system disk if the free space on it is less than 15% of the total volume.

System and driver updates

If rolling back drivers and changes does not work, you can try installing new versions of drivers (if they were not installed previously). It is quite possible that the developers have already fixed the error and all that remains is to update.

1. Click the Start button and type Windows Update in the search bar.
2. Click check for updates.
3. Then follow the instructions.

Reinstalling Windows

The last resort that you can resort to if the previous ones did not help is a complete reinstallation of Windows.
Make sure that all your important files are saved in a safe place, as the hard drive will be formatted during installation and your data will be lost.

If reinstalling Windows still does not solve the problem and the blue screen still appears, then the reason is still in the hardware. You need to find and replace the faulty part of your computer.

Replacement of faulty equipment.

• On a laptop, replacing everything other than the RAM or hard drive can be difficult and expensive.
• If RAM tests show errors, replace the faulty stick.
• If your hard drive tests show errors, the first step is to back up your data and replace it with a new hard drive.
• If the fault is in the video card, then replacing it can be expensive. And it is almost impossible to replace it in most laptops. For desktop computers, everything is simpler: find a working video card, replace it for a while and see how the system behaves.

Instructions

The majority of BSoD errors occur as a result of corruption of certain system files. In addition, this malfunction may be due to the lack of drivers or their incompatibility. Do not restart your computer immediately after a blue screen appears.

Find and delete the files indicated in the error text. Remember that when it comes to system files, deleting them can lead to permanent damage to the OS.

If you are not sure about the correctness of your actions, use the “System Restore” option. Open the System and Security category in Control Panel. Follow the "Backup and Restore" link.

Select the "Restore system parameters" mode. Activate the process of restoring the operating system to a previous state. To do this, select a suitable control point and click the “Next” button.

If the described procedure did not help fix the error, examine the message text again. If the BSoD is related to driver files, completely update their configuration through Windows Safe Mode.

Try installing a new copy of the operating system. If your computer is still unstable after this, then the BSoD is due to a hardware failure. Replace the damaged device.

Video on the topic

The screen of death appears when an error occurs in the system. The display shows information about what exactly led to the failure. For some users, such information may help troubleshoot problems, but for others it means nothing. In the latter case, you can disable the death screen.

Instructions

When the screen of death, also known as the “blue screen”, “blue screen of death” appears, you can only physically turn off or restart the PC using the Power or Reset buttons on the computer case. The system does not respond to any other commands from the keyboard or mouse at this time. To automatically reboot the system instead of the death screen when an error occurs, set the necessary parameters.

Call the System Properties component. There are several ways to do this. Click the "Start" button or the Windows key and select "Control Panel" from the menu that appears. In the Performance and Maintenance category, left-click on the System Properties icon. The required component will open. A faster way: from the Start menu or from the desktop, right-click on the “My Computer” item and select the last item “Properties” in the context menu.

In the System Properties dialog box, make the Advanced tab active and find the Startup and Recovery group. Click on the "Options" button to open an additional settings window. In the new window, in the “System failure” group, check the “Perform automatic reboot” field. Pay attention to the “Write event to system log” field. If you mark it with a marker, you will be able to read in the log at any time information about the error that led to the failure.

Most often, the main sign of any serious problems in Windows 7 is a blue screen. Moreover, its presence can indicate both problems with the hardware of the personal computer and the software.

Fixing problems of this type is in most cases quite simple; you can almost always do it yourself. Only rarely may specialist consultation be required.

Setting up the system to diagnose the problem

When Blue Screenof Death appears frequently, you must first perform two operations in strict order:

• disable reboot;
• run a special system utility.

Disabling reboot will allow you to get rid of automatic restart when BlueScreenofDeath appears. This is necessary in order to find out the error code that caused an emergency on a personal computer.

This operation is performed as follows:

After completing all the above operations, the system will no longer reboot on its own. And the user will be able to get acquainted with all the information about the problem that led to the appearance of the corresponding message on the display.

Most often, the problem lies in the PC's RAM. You should definitely analyze it using a special utility. The OS already has the necessary software built into it to achieve this goal.

It is launched as follows:

You must choose the first option, as it is optimal. It is important to remember that the type check in question takes a long time to complete.

Under no circumstances should you interrupt the process.

After it is completed, the machine will reboot automatically. The PC display will display all the information with the test results. This will allow you to determine how to fix the problem.

Reasons for appearance

This type of problem can occur due to a variety of problems.

But all of them can be divided into main categories:

• equipment malfunction;
• inappropriate or malfunctioning drivers;
• software.

The surest way to determine a malfunction is to analyze the information present on the monitor at the moment Blue Screenof Death appears. In most cases, the computer uses special character sets to point the user to the problem node. It is best to find a decoding of error codes on the Internet in advance.

Faulty installed equipment

Very often, the type of problem in question appears due to problems in the PC hardware. They can arise due to improper assembly or microcircuit failure. Quite often both the first and the second are present.

The most common malfunction is swelling of the capacitors on the motherboard. Detecting this is very simple: you need to open the PC case and carefully examine the small bars with round legs on the Motherboard. If the end part of any capacitor is swollen, it must be replaced. This process is quite simple; you just need to select a component with a similar capacity.

Often a similar problem occurs with power supplies. The presence of swollen capacitors in them can also lead to a blue screen. It is advisable to carefully inspect all components of the PC - the presence of damage (carbon deposits or other defects) indicates a hardware malfunction. Often the problems lie in the connection buses.

Drivers

Very often, Blue Screen of Death occurs due to incorrectly selected drivers. Most often this is due to catalysts for the video card. This is especially true for applications downloaded from unofficial resources.

Solving this problem is simple; you just need to replace the installed programs with standard ones. But sometimes it happens that dealing with a problem of the type in question is not so easy.

If the user does not have sufficient knowledge and experience to detect the problematic driver that is causing the BSOD, then a special built-in utility for this should be used. It's called Verifier.exe, and it's very easy to find and run.

Software

Often, BSOD occurs due to the presence of some malicious application. An antivirus will help resolve this situation.

At the moment, the best ones to use to check your PC are:

• Kaspersky Anti-Virus;
• Nod 32;
• D.R. WEB;
• Avast.

Sometimes BSOD appears due to a variety of applications that for some reason conflict with drivers or other programs or utilities. Therefore, sometimes you can get rid of the blue screen of death by simply uninstalling recently installed programs.

Memory dump analysis using BlueScreenView utility

If a blue screen occurs in Windows 7, what should you do? You can resolve the situation using the universal BlueScreenView application. This utility does not require installation and immediately after launching it automatically detects all dump files.

With BlueScreenView you can easily analyze your computer's messages.

The process of viewing a dump is quite simple:

• dump files are displayed in the upper part of the window - you need to click on the required one, and the drivers that caused the BSOD will be displayed in the lower area;
• you need to double-click on the desired item - this will allow you to see the parameters in a tabular format;
• click on “settings” - “selected window mode” - “drivers found in the crash track”;
• right-click and select HTMLReport.

The information received can be sent to the support service, or analyzed independently - if the user has the appropriate knowledge and skills for this. If necessary, you can view the original BSOD screen using the utility in question. It has very wide functionality and many settings, which is why it is quite popular.

Video: problem solving

Common errors

Figuring out how to find out the cause of a BSOD is quite simple. It is much more difficult to eliminate it. Usually the error is displayed on the monitor screen in the form of a hexadecimal code, which can be easily translated into plain English.

The most common errors that occur are:

It is necessary to find a translation of error codes into English or directly into Russian in advance. This will make it possible to simplify the task of troubleshooting the type of malfunction as much as possible. If for some reason it was not possible to resolve the problem, then you should contact competent specialists.

Avoid occurrenceBSODor you can eliminate it after it appears using some actions:

Also, often the cause of the appearance of the blue screen of death is an installed unlicensed operating system. Perhaps installing the original distribution will get rid of the troubles.

The best way to solve the problem of BSOD on a PC is to simply prevent it from occurring. It is necessary to update the software in a timely manner, and also not to use pirated programs or operating systems. It is imperative to monitor the hardware (temperature conditions, dust levels). All this will avoid the need to waste time fixing problems.

With Windows blue screens of death ( B lue S creen o f D ead) has not come across, perhaps, only a rare lucky person. Most of us had the “fortune” to witness this phenomenon on our own PC. And it drives many people into panic: what if the computer is dead?

In order not to get lost when a blue “lantern” suddenly lights up on the screen, you need to be able to look the enemy “in the face.” That is, learn to find out what led to the appearance of BSoD, assess how critical the situation is and know what to do so that it does not happen again.

Blue Lantern turns on unexpectedly

Blue screens of death occur at any stage of computer startup and operation. And the following leads to them:

• Incorrect operation of device drivers due to poor compatibility with the operating system, conflict with other drivers, damage or changes in parameters.
• Incorrect operation of software, most often those that create their own services - antiviruses, firewalls, hardware emulators, etc.
• Malware infection.
• Hardware problems - malfunction of RAM, disk drives, network, sound adapters, video subsystem, motherboard, power supply and other equipment.
• Abnormal operation of devices - overheating, unstable power supply, overclocking.
• Violation of data exchange between devices - poor contact in connectors, faulty cables and cables.
• Device incompatibility.

By the way, a one-time BSoD after connecting a new device to the computer, if in the future everything works flawlessly, can be considered the norm.

What can you learn from the information on the blue screen?

Hardware “bruises” more often occur under the same conditions (for example, when the load on the video card increases, or when trying to open a large file) and have different codes. Or these codes indicate problems with specific equipment, such as: errors in accessing the device, inability to read, recognize.

However, these signs only allow us to make an assumption about the cause of the problem. To clarify it, more detailed information is needed.

The Windows 10 Blue Screen of Death looks like this:

The error information is contained in the line “ Stopcode" In my example this is CRITICAL PROCESS DIED.

By scanning the QR code located here with your phone, you can go to the website stopcode, which contains general tips for troubleshooting. Tips from Microsoft are sometimes useful, but there is nothing there about the cause of your specific case, which means you will have to look for this data in another source, for example:

• On computer forums.
• In reference books on various error codes, in particular, and in.

But this is not entirely complete information. Each error is unique, and the most accurate information about it is contained in the file that the system saves to disk at the time of the failure. Namely, in a small memory dump, which we will learn to analyze. In order for such files to be created, you need to make several small settings.

How to enable the feature to create and save small memory dumps

To save memory dumps on your hard drive, the system definitely needs one, which must be located in the same partition as the Windows folder. Its size can be from 2 Mb or more.

• Go through the context menu to the folder properties " Computer».

• Click the button in the window that opens Advanced System Settings».

• In the new window section " System failure" from the list " Writing Debug Information» select « Small memory dump" Let it be indicated as the save location «% SystemRoot%\Minidump"(%systemroot% is the Windows folder).

This completes the setup. Now information about BSoDs will be saved in the above directory.

How to analyze the contents of minidumps

BlueScreenView is especially convenient because it does not require installation of cumbersome Debugging Tools for Windows packages on your computer and can be launched from any media, just click on the file of the same name.

The utility interface, despite the lack of Russian language, is very friendly. The main window is divided into 2 halves. At the top is a table of minidumps - files from the Windows\Minidump folder with the date and time of creation (column Crash Time), error code in hexadecimal format (column Bug Check Code), its four parameters and other information. However, it is more convenient to view data about a specific failure in a separate window, which opens by double-clicking on the line of interest (shown below). The main window gives more information about the problem as a whole if BSoDs have occurred repeatedly. It makes it easy to track the dates of incidents and error codes, the frequency of which can be used to judge the nature of the problem.

The lower half of the main window displays the drivers loaded into memory at the time of the emergency for a specific dump highlighted in the list. The lines highlighted in pink show the contents of the event stream stack, and the drivers mentioned in them are most directly related to the cause of the failure.

Let's look at one of the small memory dumps with error code 0x00000154 as an example. Let me say in advance that it was caused by a broken hard drive cable. Starting the analysis, let's look at the list of drivers in the event stack. There is nothing here except ntoskrnl.exe - the Windows OS kernel, which, of course, is not to blame for the problem - it’s just that at the time of the failure there was not a single driver in the stack, and it is always present there.

To test this version, let's evaluate the S.M.A.R.T indicators of the computer's hard drive, which are monitored by the Hard Disk Sentinel program. On the day of the accident, changes in the following attributes appeared here:

• 188 Command Timeout.
• 199 UltraDMA CRC Error Count.

Both indicate data transmission errors on the interface cable. Testing the surface of the hard drive and checking the file structure did not reveal any deviations, so the problem was solved by replacing the cable.

Let's consider another case of a blue screen of death, the cause of which was Kaspersky antivirus. BSoD occurred intermittently during Windows 10 startup and when the computer resumed from sleep mode.

The error was recorded several times under the same code - 0x000000d1, which means the following: "a kernel mode driver attempted to access a memory page in an IRQL process that had too high a priority." This time BlueScreenView pointed to a problem in the NDIS.sys driver, which is responsible for network connections. This means that there is a high probability that the failure is of software origin and is associated with something that uses the network.

To identify the culprit, it was necessary to analyze startup applications. At the early stage of launching the operating system of this PC, not too many programs were launched that were allowed access to the Internet, or rather, only Kaspersky. To confirm its involvement, I again turned to the list of drivers loaded into memory in BlueScreenView and, among what is usually present here, I found kl1.sys, which belongs to the antivirus.

After removing Kaspersky, blue screens no longer popped up.

The BlueScreenView utility allows you to analyze crash memory dumps obtained not only where it is running, but also on another computer. To do this, you do not need to copy them to the Windows\Minidump folder on your PC, which is loaded into the program by default. Copy them to any convenient location, for example, on your desktop, and tell the program the new location of the directory that should be downloaded.

The function for selecting a folder with dump files is in the “ Options» – « Advanced Options" (opened by the keyboard shortcut Ctrl + O) and is called " Load from the following minidump folder».

A critical error in Windows that causes a Blue Screen of Death is accompanied by a system freeze and an abrupt termination of the session followed by a reboot. As a rule, unsaved session data is lost because of it. Also, often the appearance of a critical error with a “blue screen” indicates serious malfunctions in the operating system and can lead to even more unpleasant consequences.

Causes

Before trying to deal with an error, you need to identify its causes and try to find an appropriate solution. In total, the reasons can be divided into two large general groups - hardware and software. The first ones arise in case of problems with the internal components of the computer. The second with the software part of the computer. The most common problems with hardware:

• You have installed additional equipment that is incompatible with what is already installed. For example, they added RAM sticks that are incompatible with the motherboard or another stick;
• Failure of certain computer components, for example, a hard drive or RAM stick. In such cases, the operating system may not boot at all;
• You have incorrectly overclocked your video card, processor, or any other component.

Causes with a software component can be divided into the following categories:

• Driver conflict and/or incompatibility with current hardware and software;
• Penetration of virus software and its active activity;
• Incorrectly installed updates to the operating system or programs important for its operation;
• Problems with important system applications and services.

Option 1: Software conflict

If you have recently installed any program, then there is a possibility that this program conflicts with the operating system. It is also possible that some program on your computer has been updated, but the update packages conflict with the operating system or other programs. This usually concerns important system programs.

Provided that suspicion falls on a recently installed program, it should be removed. You can do this in the following way:

If you cannot determine which program is causing the error or you think that it is not the program itself that is to blame, but its updates, then you will have to use the system restore option. From the interface of the operating system itself, this can be done like this (relevant only if you have "Restore Points"):

If you do not have a “Restore Point” or the system does not boot, then you will have to restore it using a flash drive with a recorded system image. It is important that it is the same version and bitness as your operating system:

Option 2: Virus infection

There is some possibility that the Blue Screen of Death appears due to the fact that the computer has been infected with viruses. In this case, you will have to perform virus removal. Unfortunately, in Windows 7, the standard Defender antivirus is not as high quality as it is in Windows 8 and 10, so it will not be used in this article.

You will have to download and install some kind of antivirus if you don't have one. In this article, we will look at how to scan your computer for viruses and remove them using Kaspersky Free. This antivirus is a stripped-down version of paid solutions from Kaspersky, but is distributed completely free of charge. Its capabilities are sufficient to detect even the newest viruses:

Option 3: Not enough free space on Drive C

If there is too little space on the main volume of the hard drive, the computer may begin to slow down frequently and display various errors, including the “blue screen of death.” As a rule, in such cases, it is enough to simply clean up Disk C. Microsoft recommends that there be at least 100 megabytes of free memory on the disk. This is enough for the computer to function more or less normally and without failures. However, practice shows that for better computer performance you need about 10-15% of free space from the total volume size.

Let's look at how you can quickly clean your hard drive of various debris using the CCleaner program. User data will not be affected.

If cleaning does not free up enough disk space, you can also try to fix possible errors in the registry using the CCleaner program. This may also free up some space:

You can additionally clear space on Drive C by deleting and transferring programs to another volume. Using CCleaner you can remove this or that program:

Option 4: Install system updates

It is possible that all the problems are due to incorrectly installed or not installed updates at all. Some builds of Windows 7 are not always stable, so it is recommended to update them to get rid of most problems, since updates contain fixes. However, if you have a pirated copy of Windows installed, then it is better to refrain from updating, as you risk aggravating the situation.

The Windows 7 update process is as follows:

Option 5: Update drivers

Very often, the appearance of a blue screen of death is associated with incorrectly installed and/or not installed drivers at all. In this case, you need to reinstall the “problematic” drivers. However, it is very difficult to find out which component caused the error, especially if there are several of them, so it is recommended to use programs that automate the process.

The best solution in this case is DriverPack Solution. This program does not require installation on your computer. It is completely free, and the search and installation of drivers occurs automatically:

1. Go to the official website of the Driver Pack developer. Click on the button “Install all necessary drivers”. After this, an archive with an EXE file will be downloaded to your computer, which you will need to run.




2. When the program is launched for the first time, it begins scanning the computer for missing drivers. It usually takes no more than a minute.




3. Driver Pack will offer you to use parameters automatically selected for your computer. To do this, use the button . However, in this case, DriverPack can install programs on the computer that it considers justified to install. Usually this software is not really needed by the user.




4. If you do not want any additional software to be installed on your computer, but only the drivers you need at the moment, then use "Expert Mode", which is located at the bottom of the window.




5. Here, pay attention to the left side of the window. There you need to go over the tile with the 4 squares icon.
6. Uncheck all applications that you do not currently need on your computer or that have already been installed.




7. When you're done, go back using the wrench icon. Click on the button there "Set up your computer automatically". In this case, only the drivers that remain selected will be installed.




8. After clicking the button, the program will create "Restore point", with which you can roll back driver updates if they are suddenly performed incorrectly.




9. Wait until your computer is set up and the necessary drivers are installed. When it's over you will need to click on "Next".




10. Restart your computer and check if the blue screen error disappears.

Option 6: System errors

Blue screens in Windows 7 can be caused by various types of system errors. It is recommended that you write them down when the corresponding message appears and look at the documentation for them on the Microsoft website. If you do not have the opportunity to view the window with the error, then you can view it in a special window that opens as follows:

You can look for a solution to this problem on the official Microsoft website, but remember that most system errors can be resolved by running the operating system recovery process. The procedure was described in detail in the first scenario.

Option 7: Reset BIOS Settings

Incorrect settings in the BIOS can cause a blue screen to appear when working in the operating system, but most often when it starts. In this case, it is recommended to reset the BIOS settings or try to change the setting that causes the blue screen.

Since you are unlikely to know which parameter in the BIOS is configured incorrectly and that it causes the blue screen, the only option left is to reset the settings completely. It can be done from the operating system interface, but most likely it won’t start for you due to a blue screen, so let’s consider a universal option:

Option 8: Hardware problems

It is possible that the cause of the critical error and blue screen was the incorrect connection of any important computer components to the motherboard. Most often this happens if some contact suddenly falls out of its socket. To do this, you will have to disassemble the computer/laptop case and check if everything is in order. Additionally, inspect the cables and cables for physical defects.

If during the inspection it turns out that any of the elements is not connected tightly enough, then simply reconnect it. Provided that faults were found on one or another element, this part will have to be taken for repair or replaced with a new one. This statement is relevant both for damaged cables/cables and computer components (hard drive, motherboard, etc.).

As you can see, there are a lot of reasons that can cause a blue screen of death in Windows 7, and each of them needs to be “fighted” differently. Within the framework of this article, all variants of the occurrence of a critical error were considered and recommendations were given for eliminating them.