• Sleeping Dogs not starting? Game slows down? Flies out? Glitchy? Solving the most common problems. Troubleshooting Sleeping Dogs has no sound. Can not hear anything. Solution

    Despite the fact that the developers of Windows 10 have placed great emphasis on the gaming component for their OS (the introduction of programs and tools such as the Universal Windows Platform, Game Mode, a specialized Microsoft digital store, backward compatibility with the Xbox One console, support for DirectX 12 and others system gaming applications), ordinary users may still experience problems with the launch and performance of computer games. One such problematic game is Sleeping Dogs.

    Features of Sleeping Dogs under Windows 10

    In order to run Sleeping Dogs under Windows 10, sometimes you need to do a series of manipulations with system files and applications, but in the vast majority of cases, the problem can be solved.

    Reasons for the game not working properly

    Before going directly to the causes and solutions to the problems that arise, it is worth noting that Sleeping Dogs has two different versions, namely:

    All launch and correct operation problems, as well as ways to solve them, are identical for both versions of the game.. The root of all the problems lies in the fact that Sleeping Dogs was released even before the release of Windows 10, which means that there can be no question of full compatibility of the game with the Ten.

    System requirements to run Sleeping Dogs

    First of all, make sure that your PC meets at least the minimum system requirements. Also, remember that each version of the game is different.

    Table: minimum system requirements to run the game

    Minimum system requirements for Sleeping DogsMinimum system requirements for Sleeping Dogs: Definitive Edition
    OSWindows Vista Service Pack 2Windows Vista 64bit, Window 7 64bit, Windows 8 64bit (32-bit not supported)
    CPUCore 2 Duo 2.4 GHz, Athlon X2 2.7 GHzCore 2 Duo 2.4GHz, Athlon X2 2.7GHz
    RAM2 GB RAM4 GB RAM
    video cardDirectX 10 or 11 compatible graphics card Nvidia or AMD ATI, ATI Radeon 3870 or later, Nvidia GeForce 8800 GT or laterDirectX 10 or 11 compatible video card ATI Radeon 3870 or higher, NVIDIA GeForce 8800 GT or higher with 512MB memory, Intel HD Graphics 2500 or higher
    DirectXVersions 10Versions 10
    Free disk space15 GB20 GB
    Sound cardCompatible with DirectXCompatible with DirectX

    Initial installation problems

    Problems with Sleeping Dogs may arise already at the very initial stage - when trying to install the game. There are usually two reasons for this kind of failure:


    Windows 10 compatibility issue

    As already noted, both versions of Sleeping Dogs were released before the release of Windows 10. Therefore, the compatibility problem can be one of the main reasons for the game launch error.


    The error at launch is often due to the incomplete compatibility of the game with Windows 10

    The solution is to activate the forced compatibility setting with Windows 7 (or higher version) in the game options.

    Outdated versions of individual software elements

    The most common reason for problems with starting Sleeping Dogs is that the computer has outdated software versions. If there is one, then when you try to start Sleeping Dogs, an error window will definitely appear, in which the source of the problem is registered. The solution is to update the outdated version.

    DirectX

    DirectX is a package of programming file libraries for the Windows operating system.


    The description of the error can be different, but it will always contain the keyword DirectX

    To update this software, you need:

    1. Go to a special section on the official Microsoft website and download the DirectX web installer.
      The DirectX Web Installer is located at Download Center - Windows
    2. Run the installer and accept the license agreement.
      After accepting the license agreement, you may be prompted to install additional software (this is not required)
    3. Wait for the preparation, download and installation of the necessary DirectX library files to finish.
      Internet must be connected during installation.
    4. Run Sleeping Dogs and check for other errors. You do not need to restart your computer after installing DirectX.

      After installing DirectX, you do not need to restart the computer

    Video: how to install DirectX

    PhysX

    PhysX is software from nVidia designed to speed up physics calculations on the PC GPU.


    Understanding that the PhysX software is the source of the error is very simple: the error message will contain the words PhysX Error

    If a PhysX error occurs, you must install the latest version of this software.


    Microsoft Visual C++

    Microsoft Visual C++ is a set of files that ensure the stable operation of internal services and processes on a PC (including those responsible for the correct launch of video games).


    An error related to an outdated version of Microsoft Visual C++ appears only when trying to start the game

    If you encounter a Runtime Library error, you must reinstall the Microsoft Visual C++ suite.

    1. Go to the Microsoft website and download the Microsoft Visual C++ package installation file.
      The Microsoft Visual C++ installation package is located in the Download Center category - Windows
    2. Run the setup file, accept the license agreement, and click Install.
      The choice of bitness of the installed software depends on the version of your Windows 10 OS
    3. Wait until the end of the automatic installation process of all components.
      By default, Microsoft Visual C++ software is installed on the system hard drive
    4. Click on the "Close" button and reboot the system.
      After the installation is complete, manually restart your PC

    Video: where to download and how to install Microsoft Visual C++

    For the smooth operation of Windows 10, it is necessary to update driver packages at regular intervals not only for the video card, but also for the rest of the components of your personal computer. For these purposes, it is best to use special programs (for example: Driver Reviver, DriverPack, Driver Booster and others), which help automate the process of scanning the OS to find and auto-update outdated driver versions.

    If you decide to use this kind of programs, try the DriverPack utility. It takes up little space on your hard drive, consumes a minimum amount of system resources, has a convenient and most understandable navigation window, and supports the Russian language.


    The DriverPack program is distributed absolutely free of charge and supports the Russian language

    Other causes and their elimination

    Often problems with launching the game are due to incorrect settings or the absence of necessary system files.

    Lack of privileges to run

    If the error “HKShip.exe has stopped working” is displayed when launching Sleeping Dogs, or the game does not start at all (without any error), the reason may be a lack of user privileges for its operation:

    1. Lack of administrator rights to run the game correctly. To solve the problem:
    2. Lack of distributed power of PC resources to support the game process. The problem is relevant for weak computers. The solution is to increase the priority of the game (i.e., redirect additional system resources to ensure its stable performance):

    Black screen

    If only a black screen appears when you start Sleeping Dogs, the cause of the problem lies in the failure of the graphics adapter. The solution is to update your graphics card drivers.

    1. Open the "Device Manager" by right-clicking on the "Start" menu and selecting the appropriate section. You can also open "Device Manager" by finding it through the Windows search bar
    2. In the presented list of available devices, find the line "Display adapters". Select the video card installed on your PC, right-click on it and select the "Properties" line. You can also open the properties window by double-clicking the name of the installed video card with the left mouse button
    3. In the "Properties" information menu, go to the "Driver" tab and click on the "Update" button. Make sure your PC is connected to the internet before updating the driver
    4. Select one of the driver search options, wait for the update process to complete, and then reboot.
      It is recommended to automatically search for updates

    If updating the driver package did not solve the problem with starting Sleeping Dogs (the process does not progress beyond the black screen), you can also try to completely uninstall the driver package through the device manager, and then download (from the official Nvidia sites you can also download a special search program from the site and downloading the necessary dll files

  • After going to the search results, you will be prompted to choose to download one of the versions of the file. Click "Download".
    Download preferably the latest version of the file
  • After downloading the archive with the file, unpack and run it (it will automatically make the necessary system changes on your PC). After that, you can run Sleeping Dogs.
    Since the site with the database of .dll files is private, the user is solely responsible for downloading and installing files
  • When solving the problem with the missing .dll file, I encountered one rather strange feature. After downloading and installing the missing library on the computer (and then rebooting the system), the problem did not disappear. The way out was to reinstall the downloaded file. Moreover, some users say that if you initially copy the missing .dll file to the Windows / System32 system folder and install from there, then the likelihood of such a failure (the need to install the same file twice) is minimized.

    Windows 10 has several new features and additions designed to optimize your gaming experience. But this by no means guarantees the stable functioning of all games on this OS. This is especially true for game projects released before the release of "Tens". Therefore, users may encounter some problems during the installation or launch of a particular video game, such as Sleeping Dogs. However, for almost all problems there are ways to solve them.

    Unfortunately, there are flaws in games: brakes, low FPS, crashes, freezes, bugs and other minor and not very errors. Often problems begin before the game even starts, when it won't install, won't load, or won't even download. Yes, and the computer itself is sometimes weird, and then in Sleeping Dogs, instead of a picture, a black screen, control does not work, no sound is heard, or anything else.

    What to do first

    1. Download and run the world famous CCleaner(download from a direct link) is a program that will clean your computer of unnecessary garbage, as a result of which the system will work faster after the first reboot;
    2. Update all drivers in the system using the program Driver Updater(download via direct link) - it will scan your computer and update all drivers to the latest version in 5 minutes;
    3. Install Advanced System Optimizer(download from a direct link) and turn on the game mode in it, which will end useless background processes during game launch and increase performance in the game.

    The second thing to do if you encounter any problems with Sleeping Dogs is to check the system requirements. In a good way, you need to do this even before the purchase, so as not to regret the money spent.

    Sleeping Dogs minimum system requirements:

    Windows Vista, Intel Core 2 Duo, 2 Gb RAM, 15 Gb HDD, nVidia GeForce 8800 512 Mb

    Every gamer should at least have a little understanding of the components, to know why a video card, processor and other things are needed in the system unit.

    Files, drivers and libraries

    Almost every device in a computer requires a set of special software. These are drivers, libraries and other files that ensure the correct operation of the computer.

    It's worth starting with the drivers for the video card. Modern graphics cards are produced by only two large companies - Nvidia and AMD. Having found out which product spins the coolers in the system unit, we go to the official website and download the package of fresh drivers:

    A prerequisite for the successful functioning of Sleeping Dogs is the availability of the latest drivers for all devices in the system. Download the utility Driver Updater to easily and quickly download the latest drivers and install them with one click:

    If Sleeping Dogs does not start, we recommend that you try disabling your antivirus or put the game in the antivirus exceptions, and also check the system requirements again and if something from your build does not match, then, if possible, improve your PC by purchasing more powerful components .


    Sleeping Dogs has a black screen, a white screen, a color screen. Solution

    Problems with screens of different colors can be roughly divided into 2 categories.

    Firstly, they are often associated with the use of two video cards at once. For example, if your motherboard has a built-in video card, but you play on a discrete one, then Sleeping Dogs may run on the built-in one for the first time, while you will not see the game itself, because the monitor is connected to a discrete video card.

    Secondly, color screens happen when there are problems with displaying the image on the screen. This can happen for various reasons. For example, Sleeping Dogs cannot work through an outdated driver or does not support a video card. Also, a black / white screen may be displayed when working at resolutions that are not supported by the game.

    Sleeping Dogs crashes. At a certain or random moment. Solution

    You play for yourself, play and here - bam! - everything goes out, and now you have a desktop without any hint of the game. Why is this happening? To solve the problem, it is worth trying to figure out what the nature of the problem is.

    If the crash occurs at a random point in time without any pattern, then with a probability of 99% we can say that this is a mistake of the game itself. In this case, it is very difficult to fix something, and it is best to just put Sleeping Dogs aside and wait for a patch.

    However, if you know exactly at what moments the crash occurs, then you can continue the game, avoiding situations that provoke a crash.

    However, if you know exactly at what moments the crash occurs, then you can continue the game, avoiding situations that provoke a crash. In addition, you can download the Sleeping Dogs save and bypass the departure point.


    Sleeping Dogs freezes. The picture freezes. Solution

    The situation is about the same as with crashes: many freezes are directly related to the game itself, or rather, to the developer's mistake when creating it. However, a frozen picture can often become a starting point for investigating the deplorable state of a video card or processor.

    So if the picture in Sleeping Dogs freezes, then use the programs to display statistics on the loading of components. Perhaps your video card has long exhausted its working life or the processor is heating up to dangerous temperatures?

    The easiest way to check the loading and temperatures for the video card and processors is in the MSI Afterburner program. If desired, you can even display these and many other parameters on top of the Sleeping Dogs image.

    What temperatures are dangerous? Processors and video cards have different operating temperatures. For video cards, they are usually 60-80 degrees Celsius. The processors are slightly lower - 40-70 degrees. If the processor temperature is higher, then you should check the condition of the thermal paste. It may have dried out and needs to be replaced.

    If the video card is heating up, then you should use the driver or the official utility from the manufacturer. You need to increase the number of revolutions of the coolers and see if the operating temperature drops.

    Sleeping Dogs slows down. Low FPS. Frame rate drops. Solution

    With stutters and low frame rates in Sleeping Dogs, the first step is to lower the graphics settings. Of course, there are a lot of them, so before reducing everything in a row, you should find out exactly how certain settings affect performance.

    Screen resolution. In short, this is the number of points that make up the picture of the game. The higher the resolution, the higher the load on the video card. However, the increase in load is negligible, so reducing the screen resolution should only be the very last resort, when everything else does not help.

    Texture quality. Typically, this setting determines the resolution of texture files. Decrease the quality of textures if the video card has a small amount of video memory (less than 4 GB) or if you are using a very old hard drive with a spindle speed of less than 7200.

    Model quality(sometimes just details). This setting determines which set of 3D models will be used in the game. The higher the quality, the more polygons. Accordingly, high-poly models require more processing power of the video card (not to be confused with the amount of video memory!), which means that this parameter should be reduced on video cards with a low core or memory frequency.

    Shadows. They are implemented in different ways. In some games, shadows are created dynamically, that is, they are calculated in real time every second of the game. Such dynamic shadows load both the processor and the video card. In order to optimize, developers often abandon the full rendering and add a pre-render of shadows to the game. They are static, because in fact they are just textures that are superimposed on top of the main textures, which means they load memory, and not the core of the video card.

    Often, developers add additional settings related to shadows:

    • Shadow Resolution - determines how detailed the shadow cast by the object will be. If the game has dynamic shadows, then it loads the core of the video card, and if a pre-created render is used, then it “eats” the video memory.
    • Soft shadows - smoothing out bumps on the shadows themselves, usually this option is given along with dynamic shadows. Regardless of the type of shadows, it loads the video card in real time.

    Smoothing. It allows you to get rid of ugly corners at the edges of objects by using a special algorithm, the essence of which is usually to generate several images at once and compare them, calculating the most “smooth” image. There are many different anti-aliasing algorithms that differ in the level of impact on the performance of Sleeping Dogs.

    For example, MSAA works head-on, creating 2, 4, or 8 renders at once, so the frame rate is reduced by 2, 4, or 8 times, respectively. Algorithms such as FXAA and TAA operate a little differently, achieving a smooth image by calculating only the edges and using some other tricks. Because of this, they do not reduce performance as much.

    Lighting. As in the case of anti-aliasing, there are different algorithms for lighting effects: SSAO, HBAO, HDAO. All of them use the resources of the video card, but they do it differently depending on the video card itself. The fact is that the HBAO algorithm was promoted mainly on video cards from Nvidia (GeForce line), so it works best on the “green” ones. HDAO, on the other hand, is optimized for AMD graphics cards. SSAO is the simplest type of lighting, it consumes the least resources, so in case of slowdowns in Sleeping Dogs, it is worth switching to it.

    What should be lowered first? Shadows, anti-aliasing, and lighting effects are usually the most stressful, so it's best to start with them.

    Often gamers themselves have to deal with the optimization of Sleeping Dogs. For almost all major releases, there are various related and forums where users share their ways to improve productivity.

    One of them is a special program called Advanced System Optimizer. It is made specifically for those who do not want to manually clean up the computer from various temporary files, delete unnecessary registry entries and edit the startup list. Advanced System Optimizer will do this on its own and will also analyze your computer to find out how you can improve performance in applications and games.

    Sleeping Dogs lags. Big game delay. Solution

    Many people confuse "lag" with "lag", but these problems have completely different causes. Sleeping Dogs slows down when the frame rate at which the picture is displayed on the monitor decreases, and lags when the delay when accessing the server or any other host is too high.

    That is why "lags" can only be in network games. The reasons are different: bad network code, physical distance from servers, network congestion, incorrectly configured router, low Internet connection speed.

    However, the latter is the least common. In online games, communication between the client and the server occurs by exchanging relatively short messages, so even 10 MB per second should be enough for the eyes.

    Sleeping Dogs has no sound. Can not hear anything. Solution

    Sleeping Dogs works, but for some reason does not sound - this is another problem that gamers face. Of course, you can play like that, but it's still better to figure out what's the matter.

    First you need to determine the scope of the problem. Where exactly is there no sound - only in the game or in general on the computer? If only in the game, then perhaps this is due to the fact that the sound card is very old and does not support DirectX.

    If there is no sound at all, then the matter is definitely in the computer settings. Perhaps the sound card drivers are not installed correctly, or maybe there is no sound due to some specific error of our favorite Windows OS.

    Controls do not work in Sleeping Dogs. Sleeping Dogs does not see the mouse, keyboard or gamepad. Solution

    How to play if it is impossible to control the process? The problems of supporting specific devices are out of place here, because we are talking about familiar devices - keyboard, mouse and controller.

    Thus, errors in the game itself are practically excluded, almost always the problem is on the user's side. You can solve it in different ways, but, one way or another, you will have to turn to the driver. Usually, when you connect a new device, the operating system immediately tries to use one of the standard drivers, but some models of keyboards, mice, and gamepads are not compatible with them.

    Thus, you need to find out the exact model of the device and try to find exactly its driver. Often, devices from well-known gaming brands come with their own software kits, since the standard Windows driver simply cannot ensure the correct operation of all the functions of a particular device.

    If you don’t want to look for drivers for all devices separately, you can use the program Driver Updater. It is designed to automatically search for drivers, so you only need to wait for the scan results and download the necessary drivers in the program interface.

    Quite often, the brakes in Sleeping Dogs can be caused by viruses. In this case, there is no difference how powerful the video card is in the system unit. You can check your computer and clean it of viruses and other unwanted software using special programs. For example NOD32 . The antivirus has proven itself from the best side and has received the approval of millions of users around the world.

    Suitable for both personal use and small businesses, ZoneAlarm is able to protect a computer running Windows 10, Windows 8, Windows 7, Windows Vista and Windows XP from any attack: phishing, viruses, malware, spyware and other cyber threats . New users are given a 30-day free trial.

    Nod32 is an antivirus from ESET, which has received many awards for its contribution to the development of security. Versions of anti-virus programs for both PC and mobile devices are available on the developer's website, a 30-day trial version is provided. There are special conditions for business.

    Sleeping Dogs downloaded from torrent does not work. Solution

    If the distribution kit of the game was downloaded via torrent, then in principle there can be no guarantees of work. Torrents and repacks are almost never updated through official applications and do not work over the network, because in the course of hacking, hackers cut out all network functions from games, which are often used to check the license.

    Using such versions of games is not only inconvenient, but even dangerous, because very often many files have been changed in them. For example, to bypass protection, pirates modify an EXE file. However, no one knows what else they do with it. Maybe they embed self-executing software. For example, which, when the game is first launched, will be integrated into the system and will use its resources to ensure the well-being of hackers. Or, giving access to the computer to third parties. There are no guarantees and there cannot be.

    In addition, the use of pirated versions is, according to our publication, theft. The developers have spent a lot of time creating the game, investing their own money in the hope that their offspring will pay off. And every work must be paid.

    Therefore, if you encounter any problems with games downloaded from torrents or hacked using certain means, you should immediately remove the “pirate”, clean your computer with an antivirus and a licensed copy of the game. This will not only save you from dubious software, but also allow you to download updates for the game and receive official support from its creators.

    Sleeping Dogs throws an error about a missing DLL file. Solution

    As a rule, problems associated with the absence of DLLs occur when Sleeping Dogs is launched, however, sometimes the game can access certain DLLs in the process and, without finding them, crash in the most impudent manner.

    To fix this error, you need to find the required DLL and install it on the system. The easiest way to do this is with a program. DLL fixer, which scans the system and helps you quickly find missing libraries.

    If your problem turned out to be more specific, or if the method described in this article did not help, then you can ask other users in our "" section. They will promptly help you!

    Thank you for your attention!

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