Requires hardware not installed on your device. Android Pay is not supported on your device. How to fix? (instruction)

When plans fall apart, it's bad. I just heard about the opportunity to land on Erangel from the phone, went to the app store, clicked on the treasured game, and there ... PUBG Mobile is not supported on your device. And they won't move left or right. But don't be sad. This mistake is only a minor obstacle on the way to TOP-1. We offer you three ways to deal with this problem.

This message pops up for two reasons. The first is some kind of bug in Google apps. Second - you are trying to install the Royal battle on a little thing that is not included in the . If the first is very easy to solve, then the second is a more difficult task ...

Clear Google.Play Cache

This is the first step worth doing because it is the least time and effort consuming. Sometimes a bug occurs that various Market files accumulate, which makes it impossible to install some software just because of the error we are considering.

• Open the settings of your device;
• Go to the "Applications" section;
• Look for the Google.Play icon there;
• Clear the cache (if its amount is 0, then go to the next section) - the button is at the very bottom.

If this does not help, use the second method.

Download APK

The second method is to bypass the official store from Google and get the game on the side. Whether it will work for you without lags is another question. But everything has its time.

• First load ;
• Now you need to get. Throw it along the path "sdcard / Android / obb" using the file manager. If there is no "obb" folder, then create it - nothing bad will happen;
• Then launch the app and enjoy.

Change device model

The most difficult and longest way is for those who are afraid to download something from outside. The bottom line is that with the help of special software, you will change the model of your smartphone through the settings. Google.Play will think you have something powerful and cool and will allow you to download the game.

By the way, the same method will help if you have.

For this solution, you must have root rights.

• Get the Market Helper program and open it;
• In the "Select Device" section, select something solid - some Samsung Galaxy S9;
• Click on "Activate";
• After the reboot, go back to MH and check if the manipulations worked;
• Go to the Market and download PUBG Mobile without "not supported on your device";
• After downloading, return to "Market Helper" and put "Restore" everywhere to return the native model.

There is nothing more frustrating than when you download a video or audio file to your phone, launch it in the Android player and get the error "cannot open file" or "unsupported audio codec" when you try to play it. So how do you solve the unsupported audio video error on Android? Read on, we'll tell you our solution!

Before we get into the details, it's worth explaining why and how this error occurs. When it would seem that the same video file format is not supported, and the other is perfectly playable! To do this, you need to understand what a codec and containers are.

What is a codec?

First, codec is actually an acronym for KO compressor- DEC compressor. The name actually speaks for itself: it is a method of encoding and decoding data, including for compressed data. Codecs take data and compress it.

What is a container?

Container is a file format. It handles packaging, shipping, and playback, while the codec prepares the file for all of these activities. Containers also deals with the synchronization of audio and video. The container is part of a file that defines the file type. In other words, if you have a matrix.MP4 file, then an MP4 container.

Why is my video not playing?

In most cases, the reason you get an error when you try to play a video file on your Android device is because the codec of your media file is different from that of your video player, or the player does not support the codec. You may decide that your media player arbitrarily decides what to play and what not, but in fact the files in the same container contain different codecs.

How to play "unsupported media files" on my smartphone?

As we said above, one of the most likely reasons why you are getting "unable to open file", "unsupported audio codec", or "unsupported video file error" is because your current media player does not support your file's codec. The easiest solution is to download a new media player.

VLC is one of the best and "omnivorous" media players. It supports almost any file format, can handle multiple audio tracks and subtitles!

Do you have any further questions? Write them in the comments about what you did or vice versa!

Probably, every Android user has encountered the inability to install an application or game in the Play Store. In some cases, the error "not supported on your device" is displayed. How to get around this limitation?

First, you can try to access the Play Store through a VPN or change the country in the user profile. How to do this is written in detail on our website. If this does not help, then the problem is not in your location, but in the device model. You can get into the system files and change the name of the model.

Market Helper is an application that only works on devices with root access and changes the system ID so that instead of a less common device, the store sees a popular one that is most likely supported.

1. Download and install .

2. Open Market Helper, select device type (tablet or phone), manufacturer and model, country, mobile operator.
3. Click Activate and wait for the new settings to be applied.

4. Go to Google personal account. Nothing needs to be changed here.

5. Try installing apps that were incompatible.

To restore the device to its original state, click Restore in the list of available devices, and then Activate or simply reboot it (Wi-Fi or data transfer must be turned on).

You can also manually do what Market Helper does, namely, edit the build.prop file, adding another device to it:

1. Install the file manager Root Explorer, ES Explorer or Total Commander, run it, go to its settings and activate access to root directories.
2. Go to the "System" folder and find the "build.prop" file. Keep a backup of it in a safe place.
3. Open "build.prop" as a text file using the built-in text editor.

4. Change the value of the lines "ro.product.model" and "ro.product.manufacturer", for example, to "Galaxy S8" and "Samsung" - the device will pretend to be the popular Samsung Galaxy S8 smartphone.
5. Go to "Settings" > "Application Manager", find the Google Play Store in the list, open its details and click "Clear data" and "Clear cache".
6. Reboot your device and try installing the desired application.

You can also download the APK file yourself using the APK-DL or APK Downloader web services. In the first case, you need to open the application page in the web version of Google Play, replace play.google.com with apk-dl.com in the address bar and click on Start Download on the page that opens.

To download an APK via APK Downloader, you need to copy the application address, go to apps.evozi.com, paste the copied address into a special field and click Generate Download Link. These services download files directly from Google Play, but you also need to be careful with them - it is quite possible that at some point they will start replacing real installation files with viruses.

When searching for what you need, it is especially unpleasant to find a program that is completely suitable for requests, which instead of a download button gives out: "The application is incompatible with your device." Not to say that this causes panic, but an unpleasant aftertaste remains. Even more annoying when there is no other suitable application. How to proceed? What is the reason?

Why does such an error appear?

The phrase "the application is incompatible with your device" Android writes in several cases:

1. Outdated firmware version. "Android" continues to evolve, applications are trying to keep up with it.
2. Location. Some developers put a restriction on the installation of their program in a particular country.
3. Low performance smartphone. The developers believe that your device simply will not be able to function normally with this game or program.

No matter how scary such reasons may sound, in principle, they are all “treated”.

APKs

Such files are suitable if the Play Market itself blocks downloading to your device. You can download APK files both on your own and by asking someone who understands such issues.

In order to install the application, first you need to visit the settings. There, in the "Security" section, near the "Unknown sources" subsection, check the box, thereby enabling the device to install applications not only from the "Market".

After the done operations, just open the APK file as you would with a photo or a music track. Then click "Next", and when the installation is completed, "OK" - and use the program to the fullest.

In order to carry out this operation, it is not necessary to have extended rights, that is, rooting. The only thing they may be needed for is to copy the APK file from a device on which this application is already installed.

The disadvantage of this method of solving the problem of application incompatibility may be that the program will not be updated through the Market, and as a result, if a new version of it is released, all the manipulations described above (except for security settings) will need to be done again.

Market Helper App

This program is not located in the "Market" and works only on devices with accessibility. An app won't make your phone better or smarter. The essence of the program is that it changes your identification and "Market" believes that your device is actually from a different manufacturer or model. What's more, Market Helper lets you change your location data from the comfort of your couch. This is ideal for applications not available in your region.

The principle of installing Market Helper is the same as with APK files. Once the installation and setup is complete, the “app is not compatible with your device” error should be gone.

Regional restrictions

If the app is not compatible with your device due to restrictions imposed by the area you are in, use VPN tunnel routing. This method will allow you to transfer you to another country in which the router server is installed. Of course, this method is not as reliable as using the program described above, but it's still worth a try. In addition, this method does not require root rights, which is undoubtedly an advantage.

conclusions

Each of these methods does not guarantee success. In some cases, it is necessary to force clear the cache in the "Market". To do this, you need to stop it through the settings, clear the data, start the Market Helper or VPN and re-enable the "Market" itself. Remember that any changes to the settings are made by you at your own peril and risk.

Now you will not see the message "The application is not compatible with your device." What to do if your loved ones have it, you already know.

Many owners of Android devices, when installing or updating applications, may sooner or later encounter the Google Play service message "Not supported on your device." And if we are talking about some non-critical update, the absence of which does not interfere with the normal operation of the application, or the user is not interested in the next innovation of the program, there is no problem. You can safely use the utility further, and either ignore annoying system messages or disable them altogether. But what about situations when an update is important and necessary, or a new application that needs to be installed has no analogues?

Reasons for the error

There are several ways to solve the problem, but the effectiveness of their application will depend on the reasons for the Google Play notification "Not supported on your device":

• the lack of a device model in the technical compatibility lists of the application (at the same time, the gadget can easily work with this version of the program, but it has not been tested by the developers);
• a ban on the use of the application in a certain country;
• actual incompatibility at the software level (inconsistency of the version of the operating system);
• device does not meet system requirements.

It is from these factors that the performance of a particular method will depend.

Google Play Error "Not supported on your device": what to do

The Market Helper utility allows you to change the device ID requested by Google services to a suitable one that will be accepted by the market, after which the application will become available for download. However, the program will run and work correctly only if it is compatible and meets the system requirements.

Keep in mind that Market Helper requires superuser rights (so-called root rights) to be installed, since the application makes changes to the system files of the operating system. The program is installed using the apk file, which must first be downloaded from the official website. At startup, a window will appear with information about the current device, it is from it that the replacement process begins. The sequence of actions is as follows:

1. Under the Select Device line, select the type and model of the device,
2. In the Select Operator section - country and telecom operator, respectively,
3. Select account - specify an existing account in Google services.
4. Tap the Activate button (in this place you will need to give the application root access),
5. Visit the official Google Device Manager and check that the data entered in the application matches.
6. Clear Play Market app data.

If everything is done correctly, and the Google Play error "Not supported on your device" occurred only because the device signature did not match the database, then the program will become available for download, installation and further use.

Getting root rights

The procedures for obtaining root rights on different devices can vary significantly from each other. Sometimes it is enough to install a small program and perform a couple of simple steps, and sometimes it may require extensive intervention in the software structure of a smartphone or tablet, which requires certain skills. In both cases, users will be helped by specialized resources where you can find all the information you need for a particular gadget, including detailed instructions.

There are two points to keep in mind:

• Getting root-rights is guaranteed to lead to the removal of the device from the warranty.
• The user performs all actions at his own peril and risk, since there is a possibility of turning the device into a "brick" or getting a bootlap - an eternal reboot.

Download apps from third party sources

1. Download the application installation file from the selected site by selecting the save folder, or download using a computer and then transfer it to your smartphone.
2. Make sure that the item "Install applications from unverified sources" is checked in the gadget's security settings.
3. Using the file manager, go to the save folder and start the installation of the application by tapping on the APK file.
4. Wait for the installation to finish, if necessary, restart the device.

Use of anonymization tools

Useful in cases where the error "Not supported on your device" Google Play issues due to geographic blocking.

First you need to install a VPN service. To do this, you can use both the Play Market and download the installation file of the selected application yourself, since there are enough paid and free utilities on the Internet. After the application is installed, in its settings you must specify a country that is not included in the block list, or one of its IP addresses. Next, you need to manipulate the basic settings of the device already. If the application is distributed under the free model, only the first item will be needed. For paid programs, all items are sequentially performed.

1. Erase Play Store app data.
2. Launch the store and enter the payment information of a bank card (if this data has already been entered, the item can be ignored).
3. In the "Methods of payment" specify one of the addresses of the country whose IP address is used for substitution.
4. Information about addresses and postal codes is on the web in the public domain, there should be no problems finding it.

Operating system update

If the Google Play message "Not supported on your device" is caused by incompatibility with the current version of Android, then the device can be updated to the latest one. In doing so, you need to pay attention to the following:

• The hardware stuffing of the gadget must support updating to the required OS version. The specification, as well as the availability of official firmware, can be found on the official website of the device manufacturer or on specialized resources.
• In the case of using unofficial (so-called custom firmware), all responsibility lies entirely with the user.
• The device meets the minimum system requirements of the application, taking into account the possible increased load on the hardware from the updated operating system.

For example, the currently popular telephone "streaming" is actively supported by Twitter, which developed the Periscope application specifically for today's active youth. And if among them there are owners of devices with the Android operating system up to version 4.3 inclusive, then the same Google Play error "Not supported on your device" shines on them: Periscope requires 4.4 installed. You will have to update or replace the device with a more modern one.

What is the result

You should not immediately abandon the application you like just because Play Market refused to install it on your smartphone. It makes sense to first understand the reasons why the Google Play error "Not supported on your device" occurs. How to fix it, this instruction will tell you.