• What to do if your account is missing. Gmail account recovery

    What should you do if, when you try to sign in to your Google account, you suddenly find that you can't do it? And it doesn’t even matter what caused this, whether your profile was hacked or the fact that you forgot your own password to log in to the system - in any case, you will try to recover your password and so on, and start to worry when it all doesn’t work. And this is a natural reaction, since the Google account of most users contains not only personal information and important correspondence, but also Analytics, Gmail, AdSense statistics and Reader subscriptions.

    Of course, losing access to your data is very unpleasant, therefore, it is very good if you spent a couple of minutes in advance and tried to protect your nerves from this event by indicating your mobile number or additional email in your account settings.

    So, first, put your worries aside and try to do the following:

    Particular attention should be paid to the fact that if you accidentally delete your account and subsequent attempts to restore it, you will not be able to do this without creating a new profile with a completely different name. It will not be possible to deceive the system by registering accounts with the same name - therefore, you will have to come up with a new name. You can do this here.

    The average user of a phone with Android versions 5.1 and higher most often does not know what to do if he has forgotten the data from his account, and after a complete reset of the settings, a smartphone with the new protective function Device Protection begins to require confirmation of the account in Google and does not allow logging in . We will describe several ways to solve this problem that is relevant for modern Google devices.

    There is no password for the account on the Android device

    If the owner of the device has forgotten the Google password associated with the gadget, recovery can be done in the same way as for regular Gmail email. To do this, the easiest way is to contact the Google Account Recovery service, which will help you recover information step by step:


    The user, of course, did not forget that the device was inoperative. Therefore, you can use two options:

    • remove the SIM card and install it on another device to receive a verification code from Google;
    • refuse this, indicating that you cannot use the device.

    In the latter case, if you specified a backup mailbox during registration, an email will be sent to it with a link to the password reset page. There you can set up a new account and log in to your account on your Android phone.

    If you did not specify any recovery data

    Sometimes, when registering, users do not provide a backup email address or telephone number. Then resetting a password that the device owner has forgotten will be more difficult - you will have to answer a lot of leading questions:

    • first you will need to indicate your email for communication;
    • the last password for your Google account that you can at least roughly remember;
    • approximate dates of creation and last visit;
    • mailbox addresses you frequently use;
    • other Google applications you use - calendar, mail, etc., as well as the start dates for their use.

    Next, all you have to do is send your answers to the service that restores Google access, after which you will either see a record of successful confirmation that the account belongs to you and an offer to change the password for Android, or additional instructions for providing access will be sent to you at the specified email address for communication.

    You don't remember your login

    If you were the one who filled out your profile when you bought a new phone, then you probably use the same name for your own mailbox. You can also remember it in Google Account Recovery. To do this:

    After filling out the captcha, you can send a message. If the data is entered correctly, the recovery should complete without problems.

    How to bypass account verification

    But usually the owner of the device, if the device was set up in a store, does not remember not only his Gmail email, but also does not have any information to restore this data, as a result of which devices with Android 5.1 and higher remain blocked. Fortunately, not yet The creators of the OS managed to fix all the “holes”.

    These devices, after resetting the settings and even after flashing them, are inoperative until the owner confirms the account.

    We will describe below what to do if it is impossible to complete the data verification procedure. In general, you can “cure” a gadget using the settings menu, although sometimes it’s not possible to get there right away. Let's describe a couple of ways to bypass the blocking.

    Method one

    After performing a Hard Reset and the account verification window appears, do the following:

    After going to the settings change menu, you will need to reset the settings using the standard method:

    • go to the recovery and reset section;
    • in the “Reset settings” folder, activate the corresponding command for your device.

    The current Google account will be deleted, after which you can start making new settings for your gadget.

    Second way

    If a data confirmation window appears:

    Today we will look at the process of recovering the password for your google.com account. After all, there are different situations in life; you might simply not use this account for a long time, or you might have simply forgotten the password. This is no wonder. After all, for your security, it is recommended to come up with complex passwords consisting of special characters, letters and numbers.

    Recovering your Google password will take you about 5 minutes. Or maybe even less.

    So let's get started. Go to the Google home page (www.google.com) and in the upper right corner click on the Sign in button

    Here we can indicate, if we remember, our email address. You don’t have to enter it, because when you click “Need help,” we go to the next page, where we select the “I don’t remember my password” option and enter our email address to which we want to restore access in the field provided.

    If you don’t remember your username (email address), then select another item “I don’t remember my username”. And follow further instructions

    &

    After that, click “Continue”

    After this, we will be asked to enter the password that we remember. But in our case, we agreed that we don’t remember our password, we forgot it. Therefore, we leave the field empty and click “Difficult to answer”

    When creating your account, you probably indicated your phone number to restore access. Where and how this is done, see this article.

    You can remember the phone number from the last three digits that you linked to this account. If you do not have access to the specified phone number, then click “I can’t use the phone” and follow the instructions of the service

    We choose the method of receiving the confirmation code: either via SMS message or by phone call. Then click “Continue”.

    In just a few seconds, your phone will receive an SMS message containing a six-digit confirmation code. Enter them into the field and click “Continue”.

    At the next stage of recovery, we are asked to set a new password and then repeat it. After that, click on “Change password”.

    That's it, our password has been changed. The service kindly invites us to check the recovery data. Well, we agree and press the appropriate button.

    Here you can change your phone number, specify a backup email address to recover your Google account password

    Here, on this page, through the top menu you get access to all services: your mail, YouTube, account, search, Google Play and many others.

    As you can see, there is nothing difficult about password recovery.

    That's all for today. Until next time.

    Read the best books first, otherwise you won’t have time to read them at all

    Haven't used your Google mailbox for a long time and forgot your password? When you try to log in, the service says that your mailbox is at risk of being hacked? No problem, Google provides reliable protection for its products. You can restore access to your mail in different ways.

    Standard form for restoring access to your account

    After the first attempt to enter an incorrect password, Gmail will prompt you for help. The process is simple, there is a detailed description for each step. And now to the instructions themselves:

    It’s worth saying right away that there are no other ways to contact Google employees. Unfortunately, this company does not provide customer support. Password recovery is performed by filling out such forms. To protect your account and restore access, Google stores your IP - this is important for some users.

    Password recovery using a mobile phone

    If you registered an account relatively recently (no more than 3 years ago), then you probably linked your mobile phone, so you can recover your password using an SMS message. In this case, Google will first offer you to use your mobile number, but if you do not have access to this number, the service will redirect you to the standard form, which is discussed in the previous instructions.

    We need to select a tab I don't know the password. The service will ask you to enter the account name. After this you will be taken to the access recovery menu. Here you can choose a method:

    • Using a mobile phone . Check the box next to the appropriate item and enter your number with the country code. The data will come in the form of SMS.
    • Using an alternative email specified during registration. Here the scheme is exactly the same - you need to enter the address correctly.


    The number can also be linked during further work with Gmail. Of course, this can be done if you have a working password.

    Useful advice! When registering on trusted sites, which include Google, we recommend that you provide your mobile phone number. Some users think that after this they will start receiving spam. In fact, the phone number is indicated to quickly restore access.

    Password recovery video

    Here we show in detail how to quickly recover your Google mail password. Each point is explained, so you can easily regain access to your mail if you have problems reading our instructions.

    The inability to log into your Google account leads to loss of synchronization with all popular company services.

    Reasons for losing access to your account:

    • the user has forgotten his password;
    • account deletion;
    • the profile was hacked by attackers;
    • the account was blocked for violating the rules;

    In this article, we will look at the most effective methods for recovering your Google account, which will allow you to access your account even if you do not remember your login.

    Account recovery data

    During the Google Account recovery process, you will need the following information:
    1. Account passwords;
    2. Additional e-mail address associated with the account;
    3. Phone number specified during registration;
    4. Additional phone number used for two-factor authentication;
    5. Answer to the secret question.
    If you haven't added an additional email or phone number in your account settings, go to the "Account Support" section.

    Enter your email address in the information entry field and click “Next”


    In the password entry window, select “Another question.”


    The system will ask you to indicate the date the account was created. Try to remember the month and year when your profile was created. This is the only way to access it without entering additional information.


    In the event that you have forgotten the main password, then in this case you must specify any other password that was previously set in the mail. An answer to a security question is rarely required. If you have forgotten it, then there is nothing else left to do but try to remember it.

    All recovery methods

    Forgot your login
    If you have forgotten your email address, you will need a phone number or a backup email address. When logging into your account, go to the “Forgot your email address” section. mail?

    The system will ask you to provide a password. In the event that the password is forgotten, indicate any other one that was ever set on the profile.

    Enter the first and last name listed on your account.

    After this, you will receive a confirmation code to an additional e-mail or phone number, depending on the recovery method.

    If you have lost access to a phone number or additional mail, then the system will ask you to indicate the month and year when the restored account was created.

    By phone number
    To restore a profile using the phone number associated with it, you need to:

    Additional email address
    If you have not provided any additional information in your profile, then use the option to recover Google mail through an e-mail to which you have access.

    On the account recovery page, click on the “Other method” button until a window opens to enter an email address at which you can receive a verification code.


    Enter your email in the field. A confirmation code will be sent to the specified email, which must be entered in the next window.


    After all actions have been completed, the system will notify you that the account has been successfully verified.

    Blocked account
    If you violate the rules of Google services, your account may be blocked. Don't despair if your profile has been blocked. If the violation was not serious or the account was hacked by attackers, then you will be able to restore your mail.

    Open the email recovery request form, which is located in the Google Help section.

    When asked about logging into your account, answer “Yes.”


    Enter the email address of the account that has been blocked.

    Write additional information about your account. Report what you were doing before the blocking, describe the reason why the account was suspended. The more detailed you describe your situation, the higher the likelihood that your profile will be unblocked by the service administration.


    Expect a response to the email address you provided. On average, applications from users are considered from a week to a month. The final decision depends on how serious the violation of the rules of use of the service was, which led to the blocking of the account.

    Deleted account
    If your Google account has been deleted, you need to follow these steps to restore it:

    If you could not remember your passwords, select “Another question” at the bottom of the input form. This time the system will ask you to enter additional email that was linked to your profile. A confirmation code will be sent to the specified e-mail to gain access.

    You can only restore a profile that was deleted no more than 2-3 weeks ago.

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