Com android settings stopped. Error: Application has stopped - what to do

In one of our articles, we looked at the question of how to make friends between Android and Windows: 8 of the most convenient emulators for your PC.

First you need to figure out what kind of android com application error this is. The “com” part of the error code means that the error occurred in some application, most often in the system, due to a conflict with some new object or update. This means that in order to get rid of the android com error, it is enough not to use the application that causes the error, and its name is usually written in the error itself.

Most often this will be a com android phone, com android systemui or com android vending application error.

How to fix com android phone app error?

If the following message appears on the screen of your Android device: “An error has occurred in the com android phone application,” we have several ways to fix this error, from very simple and quick, to relatively complex and drastic.

First way

First, let's try to fix the most common problem:

1. Go to “Settings”
2. Select "Date and Time"
3. Uncheck “Network time zone”
4. phone and correct the time if it is not correct

In most cases, this method helps eliminate the com android phone application error, but if it does not help you, move on.

Second way

1. Go to “Settings”
2. Select "Applications"
3. Go to the "All" tab
4. Find the application called "Phone (com.android.phone)"
5. Click on the “Erase data” and “Clear cache” button
6. Restart your smartphone and check the phone's functionality

Third way fix com android phone app error:

This is also a very simple way to fix the problem, you just need to download the “dialer” application from the Play Store, to do this, type “Dialer” in the market search, without quotes, and select any application you like, it should replace the standard phone and the android com error should disappear.

Last method fix com android phone app error:

Finally, the most radical way to solve the problem is to reset to factory settings or flash the phone. Unfortunately, in this case you may lose all the necessary data, such as phone numbers and other contacts, SMS, etc. To avoid this, you need to make a backup.

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If you are interested, you can read the article about our other smartphone.

Com.android.phone - error indicates certain problems in the application responsible for calls. Application malfunction occurs due to system failures associated with the incompatibility of some programs, viruses, etc. In any case, the failure of the most important application on the phone needs to be fixed, and this can actually be done, in most cases, quite quickly and easily.

Why did the com.android.phone error occur?

An error in the com.android.phone application can occur for various reasons, primarily a program conflict. The most common of them:

Application failures, mainly system ones;
Application cache - phone is full;
Infection of the system with viruses;
The user has changed any program parameters;
Incompatibility with other applications.

The “treatment” procedure should begin with the simplest and most effective methods.

An error occurred in the com.android.phone application: clearing cache

The question immediately arises, error com.android.phone, what to do - you need to clear all temporary files associated with the program. Then it will return to its initial state, and no user data will be affected.

To clean, you need:

Go to “Settings”, then “Applications”;
Find “Phone”, in some shells it may be called “Call”;

Click on the element and select “Erase data”;

Restart the smartphone.

Additionally, you can clean third-party files using a popular application.

Time synchronization

This is the second common cause of the problem; a conflict occurs due to a synchronization failure. You must manually configure the time display and disconnect the connection to the server; then the error does not appear. It's done like this:

Find the “Settings” element;
Go to the “Date and Time” section;

Disable the corresponding option where “Use network time” is checked;

In the future, it is possible to re-enable it, especially after updating the OS, it is likely that the problem will be fixed. While you will have to do without automatic adjustment, the function is still not fundamentally important.

com.android.phone an error occurred, the process has stopped, what should I do? After updating the firmware, restoring or changing ROM data on an Android device, sometimes, unfortunately, an error message like the following begins to appear: “Unfortunately, the process com.android.phone has been stopped.” This means that there are problems with the support of the SIM card that ensures interaction between the smartphone and the network. In some cases, it cannot be resolved by simply rebooting the device, and the message appears again and again, blocking the screen. Therefore, we decided to offer you other ways to get out of this unpleasant situation.

The simplest option is resetting an Android smartphone to factory settings. But this method is far from ideal, since when you use it, you will lose all your data and will be forced to re-download and install all previously downloaded applications. Fortunately, there are other methods.

So, if you were unable to unlock the device, and it continues to reboot automatically, and a message about the problem appears at intervals of several seconds, you will have to resort to method number two. This is a method for advanced users. To apply it, you will need custom recovery and the AROMA file manager. You can act in one of two ways:

Scheme 1.

1. In the tablet or smartphone menu, find “Settings” -> “Applications”
2. Select the “All” tab.
3. Scroll through the items in it until you see “Phone” or something similar in meaning.

4. Click on the application icon to update the information.
5. First select "Clear data".

6. Then do the same (cleaning) for the SIM toolkit.
7. Reboot your device and, depending on the result, either be happy or try the second method.

Scheme 2.

1. Download the latest version of the AROMA file manager.
2. Copy the file that has problems loading to your internal memory card or SD card.
3. Boot the device into recovery.

4. As soon as the Android device boots into custom recovery, run “ Install ZIP" -> select " zip form».
5. Find the manager zip file.

6. Download it by selecting “ Yes – Install».

7. Now you can make sure that the file manager is installed on your Android device.

8. Enter the file manager menu and select “ Settings».
9. Scroll through the items until you see “ Config Mount", and then select the option " Automount all devices on start».

10. Apply all changes by selecting the “ Done" (ready).
11. Go to the folder " Data/Data».
12. There in the folder " Phone» performing cleaning cache and do the same for the SIM toolkit app.

13. Go to the file manager menu again, select “ Exit", and confirm your actions (" Yes»).
14. Now you see again the update installation window from the ZIP file (“ Install updates from Zip file».
15. Return to the main recovery menu and reboot your device.

If you continue to receive messages about a process stopping problem, then you already know how to deal with it - reset your smartphone or tablet. We recommend doing this using custom recovery, since this method is more gentle and does not completely erase the internal memory of the Android device, but only removes application data.

Modern smartphones have an unlimited number of features and functions. But the main task, as before, remains making calls. The Android system is constantly developing and improving, but sometimes errors and malfunctions occur there. “Error in the com.android.phone application” is a rare problem, but it can sometimes mar the use of the device, as it interferes with calls and dialing. The essence of the error is not so complex that it requires taking the phone for repair. Let's figure out how to fix the problem yourself.

Method for fixing errors in the com.android.phone application.

Before we move on to describing solutions to this problem, let’s consider the reasons for its occurrence. “Com.android.phone” is an application for the Android OS that makes calls. The message that an error has occurred in the com.android.phone application indicates a malfunction in the software. The cause of the malfunction may be not only malfunctions in the “Phone” application, but also the actions of the user himself, which could damage the application. Also very common reasons are a full cache, incompatibility of various applications on the device, or viruses.

How to fix the error?

There are several ways to fix this error. All of them are quite simple, and depend on the reason for the message. The algorithm of actions to solve the problem is as follows:

Clearing application data and cache

This method should help in most cases.

Go to “Settings” - “Applications”;
Enable the “Show system applications” option (if available);
Find the “SIM Menu” and “Phone” tabs;
In each of them, select “Memory”;

ADVICE. you can try to do this with applications such as “Call management”, “Setting up two SIM cards” or “Phone - services”.

Let's check if it helped. If not, move on to the next points.

Disable auto-synchronization of time and date

Go to the “Date and Time” section in the settings.
Disable network date and time and time zone.
Reboot the device.
We set the correct time and date.

Checking for viruses

To do this, it is enough to have an antivirus on your device or download it from the Play Market. Next, we do a full scan and remove all viruses if they are found. If you don’t have an antivirus on your smartphone and don’t want to install it, then there is another way. You can connect the device to a computer or laptop via USB and check the phone’s memory with an antivirus installed on the PC. The operating algorithms of computer and mobile viruses are similar, thanks to which any computer anti-virus program will recognize and eliminate malicious files even on a phone.

Resetting system settings

IMPORTANT. This action will reset all settings to default, while removing all installed applications!

This action will probably fix the com.android.phone error, but you should be prepared that the smartphone software will return to its original state. If you still want to try to solve the problem this way, go to Android settings and click “Reset phone settings” in the “Backup and reset” option.

ADVICE. If you have important data on your smartphone, it is better to copy it to another device in advance to avoid loss. There is another option - synchronize everything with Google.

We update all applications

Not in all cases, but sometimes this method works. Try turning off your phone completely, taking out the SIM card, turning it back on and updating all installed applications. Then insert the SIM card back.

This method will allow the user not to solve the problem with the software, but to bypass it. The method is useful in cases where the previous results did not give, but you don’t want to completely reset all settings. In the Play Market search engine, just type “dialer” and you will be provided with a whole list of different programs for performing operations provided by the mobile operator without harming the device.

How to avoid the problem

As they say, it is much easier to prevent a problem than to solve it. By following a few simple tips, you can maintain the functionality of your device and not encounter many problems.

Tip 1. Before installing any software, double-check the security of the source. This will protect your phone from viruses and other dangerous programs.
Tip 2. Clean your phone from unnecessary applications. This will save the device’s memory from becoming cluttered and clogged.
Tip 3. Do not thoughtlessly disable or delete system applications with superuser rights.
Tip 4. Download an antivirus, especially if you often connect your device to different PCs. There are also free protection programs that will protect you no worse than paid ones.
Tip 5. Clean junk files using special programs (for example, CCleaner).

By performing simple manipulations, you can protect your smartphone and get rid of many errors. Troubleshooting is also easy if you don’t panic and try to fix everything yourself. This will not take much time and will save a decent amount that you would have to pay at a service center.

Every year devices become more and more sophisticated, software and applications become more and more complex, but with this many new problems arise. One example is the appearance of the error “com.android.phone”. What does such a failure indicate, why can it happen and what to do in such a situation?

Why did an error occur in the com.android.phone application?

There may be several reasons for this problem:

Problems with SIM card support.
There is a system conflict with a new application or downloaded update.

And if in the first case everything is solved by simply rebooting the phone, then in the second you will have to do some manipulations with the device to solve the problem.

How to fix the error?

Method One: Stop Time Synchronization

One of the most common system application conflicts is resolved as follows:

How to fix an error in the com.android.phone application - video

Method two: clear cache

If the first method turns out to be useless, go to the second.

Method Three: Delete the Phone app

Since the error occurs in the com.android.phone application, that is, in “Phone,” why not remove it, replacing it with a similar one from GooglePlay. The following are particularly successful:

"Contacts & Phone";
True Phone;
ExDialer.

Download and install any of them on your device. They should replace the default app and the error will no longer appear on your phone.

Fourth method (radical): return to factory settings

Last resort solution. If none of the methods helped, then it’s never too late to return to the factory settings of the device or change the phone’s firmware.

Remember that all your settings and important files may be lost. To save the necessary information before taking drastic measures, make a backup of your data.

To return to factory settings:

Reset settings to fix com.android.phone error - video

How to avoid stopping the process in the future?

Open only applications from trusted sources on your device.
Do not try to manually download a program of dubious origin to your phone.
Before downloading the update to your smartphone, pay attention to reviews from other users. This will help avoid not only conflicts with the com.android.com application, but also other errors.

The com.android.phone application error occurs due to conflicts with downloaded updates or programs. There are several ways to fix it. It would be more correct to start with the simplest ones, and if they do not help, move on to more complex ones. In any case, one of them (even the last one) will definitely help you.

com.android.phone an error occurred, the process has stopped, what should I do? After updating the firmware, restoring or changing the ROM data on an Android device, sometimes, unfortunately, an error message like the following begins to appear: “Unfortunately, the com.android.phone process has been stopped.” This means that there are problems with the support of the SIM card that ensures interaction between the smartphone and the network. In some cases, it cannot be resolved by simply rebooting the device, and the message appears again and again, blocking the screen. Therefore, we decided to offer you other ways to get out of this unpleasant situation.

Scheme 1.

4. Click on the application icon to update the information.
5. First select "Clear data".

6. Then do the same (cleaning) for the SIM toolkit.
7. Reboot your device and, depending on the result, either be happy or try the second method.

Scheme 2.

1. Download the latest version of the AROMA file manager.
2. Copy the file that has problems loading to your internal memory card or SD card.
3. Boot the device into recovery.

4. As soon as the Android device boots into custom recovery, run “ Install ZIP" -> select " zip form».
5. Find the manager zip file.

6. Download it by selecting “ Yes – Install».

7. Now you can make sure that the file manager is installed on your Android device.

8. Enter the file manager menu and select “ Settings».
9. Scroll through the items until you see “ Config Mount", and then select the option " Automount all devices on start».

Why does every person buy a mobile phone now? Of course, modern smartphones have a phenomenal range of features. Using the Android operating system, a phone can easily turn into a player, video player, game or, say, a powerful calculation tool using the necessary applications. However, the most basic function of any phone is the ability to make calls. But what should you do if the error “An error occurred in the com.android.phone application” pops up and the phone stops ringing?

Primary function

The original function of any telephone was to make calls. With the technological boom and the enormous development of the mobile industry, nothing has changed. Although this is not noticeable behind tons of Android applications and rich functionality, the main function of any phone is still calls and communication. And with the loss of this function, the phone automatically ceases to be a phone, but becomes a multimedia device with the functions of playing music and video, reading e-books, running applications and games.

The fact that the calling function has stopped working is indicated by a window that says “an error occurred in the com.android.phone application” when you try to open the phone book. There may be several reasons for this:

the Phone application is malfunctioning or is cluttered with cache;
Damage to this application by a virus or by the user himself.

The first step is to simply restart your smartphone. It is possible that as a result of intensive use of many different programs and applications in a row or at the same time, the system function "Contacts" could fail. If this is just the problem, then rebooting should solve the problem. At least this is the most basic thing that can be done to correct the problem.

Reboot didn't do anything

If after a reboot, when you try to open the phone book, the error “the com.android.phone process has stopped” pops up again, then you need to figure out what the problem is and “treat” the phone. The first thing you might think about in this situation is that the Phone application is cluttered with cache and temporary files.

In this case, the problem can be fixed quite simply: you need to clear the cache and delete Open the smartphone settings, go to the “Applications” section. Here you need to switch to the "All" tab and find the application called "Phone". We open it and see two buttons just below - “Clear cache” and “Erase data”. We press both in turn. It would also be a good idea to get rid of temporary files on your entire mobile device. Specialized utilities can help with this, for example, Ccleaner or After cleaning, reboot the smartphone and try again.

The problem "there was an error in the com.android.phone application" is still there

If the previous method did not help, you should try something else. For example, cancel date and time synchronization with the Internet. Very often this method really helps. This is done as follows: go to Settings, find the “Date and Time” section, in which you need to uncheck the “Network Date and Time” item. As before, we reboot the phone and try to access contacts again. I hope the com.android.phone error is gone this time (fly or any other smartphone brand has finally returned its top feature). If not, then we act like this.

Downloading the "dialer" application

If you cannot restore your original dialer, you will have to replace it with something. We go to Google Play, find a third-party application for calls, install it. Now you can call again.

If there is no Internet access, you can download the application to your phone from your computer. It's done like this. First you need to download the apk file, i.e. "dialer" installer from some site with applications. However, you need to be extremely careful not to download a utility that contains viruses. To do this, you need to carefully read the program description and reviews. If there is even the slightest suspicion that the installer is unsafe, close this site and open another one (fortunately, there are plenty of them on the Internet). So, we downloaded the installer. Now you can go two ways:

Just drop the .apk file to your phone via USB cable or any other way. Then open it on your phone and install it.
Install the InstallApk program on your computer. We connect the gadget to the PC, launch this utility and download the “dialer” to the smartphone.

Now there is a dialer. However, this is a temporary solution. In addition, the phone.android.com process may still interfere with the normal use of the device. Therefore, it would be most useful to tidy up the standard Phone application.

Drastic measures

Not only in case of the error “The com.android.phone process has stopped,” but also a return to factory settings or a backup saves you from all troubles. Backup is a feature that restores your phone system by returning it to factory settings using an OS backup. This is done as follows. Settings opens, where you can find the “Backup and reset” section. There is such a thing as "Reset to factory settings". Click on it and wait for the process to finish.

The only disadvantage of resetting is the complete removal of the user's personal data from the mobile device. That is, all contacts, passwords, and Wi-Fi networks will be deleted. Therefore, in order to save this data, you need to synchronize with the Google system. It will also be very useful to back up your contacts on a memory card or in the same account. Once all your important data is backed up, you can start the recovery process using a reset.

Also, if an error occurs in the com.android.phone application, flashing the operating system can solve the problem. True, this is the most extreme option; they resort to it only in cases where even a reset is not able to help. In addition, to do it, you need to have certain skills, otherwise you can only harm your mobile device.

To prevent the com.android.phone process from stopping, you need to take care of your phone. You shouldn’t download everything from nowhere, otherwise you can get a virus that will disable the “Phone” application. Also, do not forget to clean your gadget from time to time of temporary files that clog the system and prevent it from working normally. It is also highly undesirable to run a large number of games and applications at the same time, as this can cause RAM overload, which may result in slowdowns and malfunctions in some system applications.