If you don't remember your Microsoft password. How to recover your Microsoft account if you forgot your password after deleting your profile or hacking? Recovering a Microsoft account on a phone, Windows Phone

Every user of Microsoft software may have problems accessing their account for a number of reasons. To recover your Microsoft account, you need to follow the action plan we outlined in this article. Here you can find out about returning access to your account in the following cases: losing your password, login, after deleting your profile, or hacking your profile.

What to do if you lose your password

If the user has forgotten the password for his own account, then all he needs to do is follow the plan presented below.

Go to pageMicrosoft and trying to log into your account. Don't notice the button Reset"The password will be difficult, click on it. Now you need to enter all the data in the required fields, writing down your email address or phone number, followed by the process of entering the captcha. Then the user will have the opportunity get access code to profile. He can choose between sending the access code via email or mobile phone. Having chosen the appropriate option, all that remains is to wait for the message.

Lost login

For Microsoft, login is there email address. If a user has forgotten his email, he can view it, for example, using Skype, since it is a direct Microsoft product and uses exactly the same identification data. If the user still could not find his login, then there is nothing left but to contact support service. But they will definitely help there, or they will diligently try to help.

Recovery after account deletion

This method can only be used if the profile has been deleted less than 30 days back. If the period is even slightly longer, then nothing can be done to help. In this case, all data has already been erased. If the user managed to do it on time, then the following manipulations should be carried out: go to official website Microsoft company, go through the login procedure, enter your email address or phone number and password. Then a window with a button “ Activate". Click on it and that’s it, the account is activated and you can use it.

What to do if your account is hacked

If you encounter this problem, we regret in advance, because the process of obtaining an account to the rightful owner will be somewhat difficult or not at all possible, depending on the situation itself. While the user is looking for ways to solve his problem, the attacker is already sending various spam and malware, and most likely he has already changed the password for his account. Therefore, in order to gain access back to the account, the user must reset password and try to log into your account. If it works, then you immediately need to ensure further security by activating the rest protection systems. If you were unable to do this, you should urgently contact support " Microsoft«.

To use the full functionality of Windows 10, you need to register for a Microsoft account. This is a universal profile that can be used on any device running Windows 10. As with any system, a login and password are required to log into your account. But what should those users do who for some reason have forgotten their data?

Recovering your account

Advice! When logging into your account, be sure to check your keyboard layout to see if CapsLock is enabled or not. You may be entering data in a different language or in a different case.

To restore your account, go to the Microsoft website and select the appropriate option.

If you lose your password

Click on "Forgot your password?"

Check the box for “I don’t remember my password” and click next.

Enter the email or phone number specified when creating the entry, fill out the captcha and click next.

There is an alternative option for logging into your profile using a one-time code:

Click "Log in with a one-time code."
Enter your phone or email associated with your account.
Enter the phone number to which you want to receive the code.
Click "send SMS with code".
And then enter the code and log in to your profile.

You need to do the same steps when you forgot your Microsoft account password on your phone. Use the smartphone recovery form and follow the prompts.

If your email is lost

If you forgot which email you used to log into your account, you can see it in two cases:

you use this account for Skype, or it is linked to it (go to Skype → Personal data → Edit my data, under your login, click “Manage”, on the browser page that opens, look at the “Microsoft Account” column);

you are the owner of an XBox game console (turn on the console and check the notifications, your email will be listed at the top of each one).

Otherwise, contact Microsoft Support.

After removal

Once deleted, your Microsoft profile can be restored within 30 days. On the 31st day it is deleted forever. To restore a deleted profile, use the account login form and click the “Activate” button.

When was it hacked?

If you suspect your account has been hacked:

In the tab that opens, click Change password.

Enter your email and click “Send code”.

Enter your seven-digit security code.

Go to the password change form, fill out the fields and click “Save”.

If an attacker changes your password, use the “Forgot your password?” form. and check the box next to “My profile is used by third parties”, then follow the prompts.

Increasing protection

To increase the security of your account and remove password logins, you can use additional protection. Go to Security & Privacy → Security Options and enable additional protections.

Two-step verification

Including two-step verification (also called two-step authentication), you can log into your profile only by entering a password and a one-time code that will be sent to the specified phone number. To enable it, click “Set up two-step verification”.

Identity Verification App

Use the special Authenticator app on your smartphone to verify your identity.

In order to protect data on the computer from strangers, Microsoft offers users to set a password to log into their account. Most often, a password is set during Windows 10 installation, and it can be tied to a Microsoft account or created locally.

Regardless of how the password was set, the computer user may forget it. Most often, it turns out that a person actually remembers the password, but enters it with the CAPS LOCK button on (or, conversely, off) or in a foreign language. If the problem turns out to be not so trivial, and you really can’t remember the password, you can reset it, and on the Windows 10 operating system this is done in several ways.

How to reset your Microsoft account password

If the computer user's password was tied to a Microsoft account, which Windows 10 allows you to do, you just need to reset it and set a new one to gain access to the computer. Changing your Microsoft account password is done on the official website. This can be done from any computer, tablet, phone, as long as your device has the Internet.

Important: In order for the new password to be activated on a locked computer, you will need to connect to the Internet on the user selection screen. This can be done via Wi-Fi.

To reset your Microsoft account password, you need to do the following:

When the account password is changed, you can return to the Windows 10 locked screen, connect to the Internet and enter a new password to log in.

How to reset Windows 10 password set locally

If the password for your Windows 10 user account was set locally on your computer and is not tied to your Microsoft account, you can reset it in two ways.

Via the command line when booting from a recovery disk

If you have a Windows 10 installation disk or a flash drive/system recovery disk, you can use them to easily reset your operating system account password. To do this, you need to set the BIOS to boot the computer from this drive, and then restart the computer. Instead of the standard Windows 10 boot, the installation environment will launch and prompt you to select a language. Instead of selecting a language, press Windows+F10 to open Command Prompt.

Please note: If the keyboard shortcut does not open the command prompt, you can do it as follows. In the lower left corner of the installation window asking you to select a language, click “System Restore.” Next, select the items: “Troubleshooting” - “Advanced options” - “Command line”.

Do the following on the command line:

Boot your computer from the main hard drive on which the Windows 10 operating system is installed. On the password entry screen, in the lower right corner, click on the “Accessibility” item, which will open the command prompt. Here you need to enter and confirm the command:

Net user username new password

Username– the name of the Windows 10 user whose password is being reset. If the name consists of several words, they must be enclosed in quotation marks. If you don't remember your username, you can find it by typing net users at the command prompt.

New Password– a password that will be used in the future to log into the operating system.

Via the built-in administrator account

The Windows 10 operating system has a built-in administrator account through which you can reset your password. Please note that this method is only relevant in cases where Professional or Enterprise versions of Windows 10 are installed on the computer.

To reset your password using the built-in administrator account you need to:

When the steps described above are completed, you can start the computer under an account with administrator rights and disable the built-in account that was activated earlier.

Losing your Microsoft Windows Phone account can happen for various reasons:

Unauthorized access (hacking) to an account;
Lost password or login;
Accidental or intentional deletion of a Microsoft Windows Phone profile.

Fortunately, losing a password or login in all three cases can be easily resolved using the tools that will be discussed in the article.

Comment. An account from Windows Phone is the same account used to log in from a computer, so you can recover a lost password from a PC.

Account recovery through the official Microsoft website

Before starting the main algorithm, you need to make sure that you have entered the password correctly:

Check if the caps lock button located on the keyboard is turned off;
Make sure your keyboard layout is correct;
Look carefully at the email you entered, as an error in even one letter may result in the message “Incorrect login or password.”

At first glance, the tips are quite simple, but many users simply forget about these factors and begin to panic.

If the account owner is sure that he has forgotten his password, then to recover it, follow the instructions:

We go to the official website of Microsoft Corporation. You can do this through the search engine in your browser:
In the upper right corner, click the “Login” icon:
The user is taken to the next page where they are asked to enter login information. Since the code is forgotten, we click on the “Forgot my password” button, which is located a little lower:
We go to the page with the question “Why can’t you log in?” There are four answer options to choose from:
1. “I forget my password” is selected if the user simply forgot the password;
2. “I know my password, but can’t sing in” is pressed when there is a suspicion that the account has been hacked;
3. “I think someone else in using my Microsoft account” is clicked if the owner is absolutely sure that his Windows Phone account has been hacked.
Since in our case the code is simply lost, we select the first option and move on to the next section;
A window appears in which the profile owner must enter an email or phone number and fill out a line with a “captcha”:
After filling in the data, the password recovery tool will prompt the owner to authenticate using a secret code. Re-enter the email to which the profile is linked and click “Send code”:
If your email is active, you will receive a secret code and a link where you must enter it to change your password. Everything is quite simple and clear.

Restoring your account after losing your login

Losing a login from a Windows Phone account often happens, so you need to be able to restore your nickname. Everything here is somewhat more complicated than with a Windows Phone password, since email is used as a login on this resource. If you don’t have an email, there is nowhere to send the secret code. In this case, you can restore access to your account in two ways:

If you have an Xbox console, you can log into the account of this service and look at the profile data, where the email will be written (in most cases, one account is used);
If there is no Xbox, then the user will have to write to Microsoft support to recover all data from the Windows Phone account.

Restoring an account after deletion

If a user accidentally or intentionally deletes his Windows Phone account, he has the right to restore it within 30 days. As soon as a month passes, such an action will become unavailable and the profile data will be lost forever.