How to return money transferred to someone else's phone. How to return erroneously transferred money to your phone

Every subscriber at least once in his life has mistakenly deposited money into someone else's account. Some tried to return cash, and someone didn’t even try to find out how to return erroneously transferred money to your phone, believing that it would be easier to put it back.

In fact, you can get your money back, and it’s completely easy to do. The main thing is that some conditions are met:

No more than 14 days have passed since payment;
- You still have the payment receipt;
- When comparing an erroneous number with yours, no more than three digits must be indicated incorrectly or the order of no more than four numbers must be changed.

If all conditions are met, all you have to do is write a request for a refund. An obstacle may be a situation when you are a minor, but found out and made a purchase in the name of another person. The application will have to be written by a person who owns the gadget according to documents.

How to write an application for the return of erroneously transferred money

First, you need to determine which operator you transferred your funds to. If this is Megafon, then you need to write an application addressed to this communication provider. The same applies to other operators.

So, you will compose your application as follows:

1) In the upper right part, indicate your last name, first name and patronymic, telephone number, passport details, residential address and additional phone for communication;
2) In the application itself, mark “Payment Transfer” if you want the money to be credited to your account;
3) Also in the body of the application you must indicate the payment amount, check number and date of the transaction.
4) If your operator and the other subscriber's operator do not match, then indicate that you are served by another communication provider.
5) If you want to receive money on a plastic card or bank account, then do not forget to indicate the details in the application.
6) At the end of the application, put the current date and signature.

You will need to attach to your completed application:

A copy of the check;
- A copy of your passport.

Further actions are no more complicated than in the case, but you will need to wait until the issue of a refund is resolved.

Where to apply for a refund of erroneously transferred money?

To complete the question of how to return erroneously transferred money to your phone, you need to know where to send the completed application form.

And you must transfer it to the operator who services the subscriber who received your money. You can do this in the following ways:

1) Take it to the communication salon and hand it over to the employee personally;
2) By sending to mailbox, which must be listed on the operator’s official website;
3) Send by fax, a number that can also be found on the Internet.

Your application must be reviewed within ten days, after which a decision will be made to return the amount of money.

Practice shows that most users do not know what to do if they put too much money on their phone or mistakenly topped up the account of the wrong subscriber. So, one of our editorial staff was woken up in the middle of the night by a call from a drunk man who asked to return 200 rubles sent by mistake. There are also more serious cases when, having made a mistake by just one zero, you can easily put 5,000 rubles on your phone instead of 500, and even not on your phone. We decided to sort out the fastest and simple ways for a refund.

Is it possible to return money from a phone to a card if the subscriber’s account was topped up by mistake?

Special option for returning money from the account mobile phone today all operators have it on the subscriber's card " big three", which includes MTS, Megafon and Beeline. True, it is available only to subscribers using an advance account, i.e. paying for prepaid services. Fortunately, the vast majority of us are like that.

Getting your money back this way is quite easy. You need to fill out the appropriate online application on the official website of your operator. Funds are transferred to any VISA and MasterCard cards issued by Russian banks.

It should be noted that a number of conditions apply for money transfers from a mobile phone account. For example, translation is only possible to personal card subscriber There is also a limit on the number of transfers per day, and a single transfer cannot exceed the amount of 15,000 rubles. In addition, such transfers carry a commission of up to 5 percent. According to operators, such measures are necessary to combat telephone scammers.

If you have a Visa QIWI Wallet card, then you are in luck - in this case, returning the money is quite simple, details in the video.

How to return money deposited on someone else's phone?

When topping up your phone balance through terminals in a shopping center or on the street, it is very easy to get distracted, make a mistake in just one digit and send a “bonus” to an unknown subscriber. In this case, the money will go to someone else’s mobile phone account or to a non-existent number. If you discovered the error in time and saved the payment terminal receipt, you can quite easily return the amount spent.

Let's look at several ways to return money accidentally sent to someone else's phone, their pros and cons:

Contact the owner phone number, to which funds were mistakenly deposited, explain the situation and ask for a “reverse” transfer of the amount to your account.

If you are lucky and there is a decent person on the other end of the “line,” he will return your money by transfer from account to account (all operators have this option). Statistics show that more than half of the “lost” money is returned in this way - this is a plus. There are two disadvantages here. Firstly, the person may fulfill your request, but will ask for a refund of a certain percentage of the transferred amount. Secondly, he may refuse to communicate altogether.

Visit your operator's office and write a statement about the erroneous crediting of funds to someone else's account with a request for their return.

If you promptly contact the nearest office with your passport, write a corresponding application, attaching a check from the payment system, the money will be returned to your account within 24 hours. You can also contact the operator by phone, explain the essence of the matter, dictate the receipt number and time of payment, or fill out an application online to transfer the erroneous payment.

In any case, the money must be returned. Cons: if the transfer is made at night, when the operator’s offices are not open, the phone “ hotline” is inaccessible, and the Internet is not “at hand”, the unscrupulous “owner” of your money will have time to spend it or withdraw it and may no longer replenish the account. The operator will have nothing to return to you from an “empty” account.

If you transferred money to a non-existent number, just contact the service technical support payment terminal and request cancellation of the erroneous transaction.

Plus: if you deposited money to a non-existent number, then the technical support of the payment system is obliged to return the mistakenly deposited money to the phone number you provide within 24 hours. A small minus: to successfully solve the problem, you must have a receipt in hand in order to dictate to technical support the date and time of money transfer, down to seconds.

Is it possible to do remittance from phone to someone else's bank card?

Many people find themselves in a situation where they urgently need money, they have it on their phone, but they don’t have their own card at hand. This problem can be easily solved if you have an acquaintance, friend or relative nearby, to whose card you can withdraw money from your phone.

Here are two of the not so simple ones, but current methods to transfer money from your phone to someone else's bank card

Use the standard “transfer funds” option from phone to phone.

From your mobile phone, transfer money to a friend’s phone account, who can then withdraw money to his card (we described how to transfer money from your phone to your card in the first part of the article).

Do quick translation through electronic money.

First, withdraw money from your account to your WebMoney wallet or Yandex.Money, and then transfer them to the appropriate e-wallet friend. The recipient, in turn, will be able to withdraw funds either to a card linked to the wallet, or to any Russian bank card or even to a bank account.

You can see how to transfer money from your phone to WebMoney in the following video

How to top up your Yandex.Money wallet using your mobile phone, see here:

Now you know that money sent by mistake to your own or someone else’s phone account can “return” to you even in the most seemingly hopeless cases. Do not forget to collect and save receipts after replenishing your account through terminals until you are sure that the money is exactly where it is supposed to be.

In Russia, 08/14/2017

mobile phone
Is it possible to return money from a phone to a card if the subscriber’s account was topped up by mistake?

Today, all Big Three operators, which include MTS, Megafon and Beeline, have a special option for returning money from a mobile phone account to a subscriber’s card. True, it is available only to subscribers using an advance account, i.e. paying for prepaid services. Fortunately, the vast majority of us are like that.

bank cards

It should be noted that a number of conditions apply for money transfers from a mobile phone account. For example, a transfer is only possible to a subscriber’s personal card. There is also a limit on the number of transfers per day, and a single transfer cannot exceed the amount of 15,000 rubles. In addition, such transfers carry a commission of up to 5 percent. According to operators, such measures are necessary to combat telephone scammers.

If you have a Visa QIWI Wallet card, then you are in luck - returning the money in this case is quite simple, details in the video.

How to return money deposited on someone else's phone?

Let's look at several ways to return money accidentally sent to someone else's phone, their pros and cons:

Contact the owner of the telephone number to which the funds were mistakenly deposited, explain the situation and ask for a “reverse” transfer of the amount to your account.

Visit your operator's office and write a statement about the erroneous crediting of funds to someone else's account with a request for their return.

call center

In any case, the money must be returned. Disadvantages: if the transfer is made at night, when the operator’s offices are closed, the hotline is unavailable, and the Internet is not at hand, the unscrupulous “owner” of your money will have time to spend it or withdraw it and may no longer replenish the account. The operator will have nothing to return to you from an “empty” account.

If you transferred money to a non-existent number, simply contact the payment terminal technical support service and request a cancellation of the erroneous transaction.

Here are two of the most difficult, but effective ways to transfer money from your phone to someone else’s bank card

Use the standard “transfer funds” option from phone to phone.

Make a quick transfer via electronic money.

First, withdraw money from your account to your WebMoney or Yandex.Money wallet, and then transfer it to the corresponding e-wallet of a friend. The recipient, in turn, will be able to withdraw funds either to a card linked to the wallet, or to any Russian bank card or even to a bank account.

You can see how to transfer money from your phone to WebMoney in the following video

How to top up your Yandex.Money wallet using your mobile phone, see here: