How to disable an MTS SIM card through your personal account. How to block an MTS SIM card temporarily or permanently

There are also situations when you receive annoying calls from some numbers. To solve this problem it is difficult to use the blacklist service on your phone. But what should users whose phones do not support this function do? In this case, you can use this service from the operator. It works on the same principle, and simply blocks all incoming calls from the subscriber who was entered into it

If you are tired of calls from certain numbers, and you do not want to receive them on your phone, then you can simply block these numbers. To do this, you just need to activate the service MTS Black List and block these numbers. After this, calls from the entered numbers will not be received on your phone and will simply be blocked. These subscribers will no longer be able to reach you until you remove their numbers from the blacklist.

Description of the MTS “Black List” option

Not every phone can block numbers. Therefore, the operator offers its subscribers to connect an option with which they can block numbers. At the same time, they will not receive calls or SMS messages to your phone while they are blocked. Please note that this service available for a fee. The daily subscription fee for its use is 1.5 rubles. It is also worth paying attention to the fact that it can only block calls and SMS messages from MMS messages she doesn't save.

Available number of numbers that can be added to this list is 300 pieces. This amount is quite enough. The service works both in Russia and in international roaming. You can add a number to the black list as follows: dial the combination *442# and press the call button and use the menu that opens. You can also add via SMS messages. In this case, you need to write a message in the text of which dial 22*number of the blocked subscriber- then send it to short number 4424 .

If you don't use a SIM card certain time, then it is blocked, that is, it becomes invalid. To prevent this from happening, you can block the SIM card for a certain period. You can also turn it off if you no longer need it or it has been stolen.

There are several ways to block a SIM card via a smartphone, iPhone, or Android device:

Through personal account user.
Using the short number *111*157#.
With the help mobile assistant 1116.
By calling contact center MTS subscribers - 0890. If you are in roaming - +7 495 7660166. The number must be dialed from +7. You can block a SIM card for city numbers, as well as other operators. To do this, use the following number - 8 800 250 0890.
By contacting the nearest branch of MTS communication stores.

Activating the “Voluntary blocking” service is free, but there is a daily fee of 0 rubles for up to 14 days. Starting from the 15th day - 1 rub.

After the blocking is lifted, all services, as well as tariff plan is saved.

To do this, you need to contact the nearest MTS branch with your passport, application and telephone number of your city. After disconnecting the SIM card, it becomes invalid. That is, repeated restoration is impossible.

To do this, you need to call the MTS subscriber contact center - 0890. You will need your passport data, as well as a code word.

You must log in to your personal account. You will need a login and password. The login is your phone number, the password can be ordered using the appropriate link. For owners of tablets from MTS, as well as MTS-connect modems, authorization occurs automatically.

To block the SIM card, use the “Internet assistant”. You need to find the “Voluntary blocking” service.

The MTS SIM card is practically no different from a regular SIM card, with the exception of the tariff plan. Therefore, blocking is done in the same way as described in “How to disable an MTS SIM card for a while.”

If you need to disable the SIM card permanently, you should contact the nearest branch of MTS communication stores. Bring your passport or other identification document with you. After this, the SIM card becomes invalid and its further restoration is impossible.

In summary: blocking a number for a certain time is convenient when traveling to other countries or when switching to another operator in order to compare the quality of communication, tariff plan, and so on. Lifetime blocking or disconnection is relevant if the phone is stolen, the SIM card is lost or is no longer needed.

There are many life situations in which you need to know how to block an MTS SIM card: for example, you are leaving your state for several months, you are not going to use the services of your operator and want to save on the monthly fee, you have lost your SIM card, you have decided not to use MTS anymore .

Blocking can be automatic from the operator or voluntary if the subscriber himself so desires. Let's consider all its methods that are relevant and working.

How to block an MTS SIM card via the Internet

If you are registered in your Personal Account, it will not be difficult for you to block your SIM. To do this you need to follow these instructions:

Follow the link.
Log in to your personal account using your username and one-time password.
Enter the section for managing your number.
Select "Block".

Please note that blocking a number can only be done from the same phone. Therefore, this is only possible if you have a SIM in your hands. To log in you need to get a one-time password and that’s the only problem.

How to block an MTS SIM card through the operator’s website

On the web page of the cellular company MTS, you can send an application for SIM blocking. To do this, follow a simple algorithm of actions:

go to https://anketa.ssl.mts.ru/ind/feedback/,
in the column “What is the topic of your appeal?” check the box next to the item "Mobile communications",
in the “Do you want” section, check "Submit an application",
please indicate Your full name, mobile number, email address , and write in the text your passport details and voice a request to block the SIM card,
select an acceptable response from the company: via SMS, e-mail, phone,
click "Send request".

We call the operator to block the MTS SIM card

You can commit free call consultant-operator at 0890 - a single short number if you urgently need to deactivate your number. After you are connected to a specialist, you should express your desire to block your SIM card.

In this case, you must have a passport, because the operator will ask for your data and full name to make sure that you are really its owner before deactivating it. While outside your country, you can still make this action by calling the operator in international roaming at +7 495 766 0166.

All calls are free from any world state. If the card is lost or stolen, you have no other way but to call from another number to toll free line 8 800 250 0890 .

If you admit the possibility that another person can perform actions with your SIM card that has been lost or stolen, you need to immediately block it by calling the operator.

Do this from another mobile phone number 8 800 250 0890. This is important because the SIM is registered in your name, and it can be used for fraudulent purposes. The owner will be responsible for it. To avoid problems, act quickly.

Contacting your nearest customer service center

Available in almost every city Russian Federation. You can find out about their location on the company's official website. Arriving at any office, you will be offered informational assistance from employees.

Customer service managers are representatives of MTS and can deactivate your SIM card if necessary. To perform such an action, you just need to visit the nearest branch of the operator in the locality with your passport.

Automatic blocking of MTS SIM card (after 6 months)

The SIM card can be automatically blocked in the following cases:

if the balance was negative, the subscriber did not top up his account,
the client has not made calls for 60 days or more,
the owner of the number did not use paid services more than 60 days.

Depending on the tariff plan, the start time for deactivation can vary from 60 to 183 days.

If telephone number will be blocked in this way, it can no longer be returned. After some time, the number will be sold to another user. The only option left is to purchase a new starter package along with a SIM at any communication store in the city, or order it in a special online store.

Temporary blocking of MTS SIM card

There are many ways to voluntarily deactivate your SIM card:

Contact MTS consultants by phone 0890 from phones of this network, +7 495 766 0166 while in international roaming, 8 800 250 0890 from any other phone numbers: Beeline, Megafon, Yota, Tele2, etc.
Dial mobile assistant 1116 and select the appropriate section from the menu.
Dial the command * 111 * 157 # and follow the instructions.
Through your Personal Account on the web page https://login.mts.ru/amserver/UI/Login.
By contacting the MTS salon in your city with a passport.

Voluntary SIM deactivation is subject to payment. Connection costs 0 rubles, disconnection costs 0 rubles, the first 14 days – 0 rubles, and starting from the 15th day – 1 rubles. daily fee. During a voluntary lockout, you will not be charged for your plan.

Often clients mobile communications You need to block your SIM card. For example, if a subscriber has lost a mobile phone or will not use a SIM card for a certain period. For this purpose, MTS has a special option called “Voluntary blocking”.

Using this option, subscribers can lock their SIM card in a couple of minutes and block access to everything on the card. This article will discuss how to disable the service and, accordingly, unblock the card.

What happens if you don't disable the option?

The voluntary blocking option works under very interesting conditions. Thus, during the first 2 weeks the SIM card owner will not need to pay anything, and from the 15th day the SIM card owner will be debited subscription fee. The amount of this fee is 1 ruble per day. If the subscriber does not disconnect, then mobile balance funds will gradually disappear. As soon as the service is disabled, the operator will stop withdrawing funds.

But these are not all the conditions. If the client does not use his blocked number for 60 to 180 days, he will be automatically and irrevocably blocked, and the dialing itself will be given to another person. In order for the number to remain active and in the client’s possession, the option will need to be disabled before 180 days have passed since the service was activated.

Methods for unlocking

In order to refuse the service and unlock the SIM card, you should use any convenient method:

You can go to any MTS communication store and ask a specialist to disable the option. To do this, the client must have with him any document that can confirm his identity. In the case where the SIM card is registered in the name of another person, you will need to have an additional power of attorney, which is certified by a notary. In addition, you will need to know the blocked number and have a SIM card in hand.
Quite convenient and simple method is the use of a personal account. You will need to have access to the Internet and a computer, and then go to the MTS website and then to your account. To use the capabilities of your account, you will need to register and provide a login (number) and password (from SMS). To receive the password, the client simply needs to dial the combination * 111 * 25 #. After this it will come system message, in which you must specify a code consisting of 4 digits or a maximum of 7 digits. Next, in your account, you need to find the number blocking section and click on it. After this, a page will open on which you will need to check the box next to the unlocking inscription. After this, you can confirm the operation.
More from mobile device You can remove the lock by typing * 111 # on the keyboard. After this, the mobile assistant menu will open, where the client just needs to follow the instructions that will lead to deactivation and unlocking of the SIM card.

Last possible method unlocking from mobile phone is to use the help of a help desk operator.

To do this, you just need to call free set 0890 .

Next, the operator will need to voice the word code that was indicated when registering the SIM card, as well as indicate passport details to confirm the owner’s identity. After this, the employee will independently unblock the number.

A big nuisance for subscribers mobile operators and in general, gadget owners suffer from the loss of their phone. It’s also a shame when your phone is simply stolen.
In the latter case, those who have taken possession of your phone can use the SIM card installed in it for their own selfish purposes, which will cause much more trouble, since SIM cards are usually tied to the passports of their rightful owners.

How to block an MTS SIM card using a USSD command?

Many subscribers value their personal starter pack and number. This is convenient because all friends, partners, and relatives added contacts. Sometimes situations arise when the number falls into the hands of hooligans, annoying managers or simply unpleasant people, and it becomes necessary to disable the SIM card. This method of blocking an MTS number is suitable if you want to voluntarily give up the ability to receive incoming and make outgoing calls.

What to do:

Take a phone with a card that should be disabled. You only need to send a request from there.
Open the dialing menu.
Enter the combination – *111*157# – and the call button.

Using this command, the service “ voluntary blocking", the user still has the opportunity to restore the SIM card if desired. Until this moment, the subscriber will not be able to use it, all actions are prohibited except dialing the emergency service 112. During the period of temporary blocking, funds for using the tariff will no longer be debited from the account. The deadline for final disconnection or restoration is determined by the subscriber himself.

How to block a number on MTS via autoinformer?

You can close the ability to make calls using the MTS automatic menu. You can also block using this method only if you have a SIM card. If it was stolen from you, you won’t be able to do it through the autoinformer. This is another method of temporarily voluntarily stopping the operation of a SIM card. The procedure is performed according to the following instructions:

From the mobile you want to block, dial 111. Press call.
You will hear the voice of the answering machine, it will tell you about all the items in the virtual menu.
Listen to his prompts, press the key that will help you block the number.
Follow these steps and your SIM will be disabled in no time.

How to block an MTS phone number through support?

This option will help you quickly disable your SIM card. This method is more suitable if you lose your mobile device. This option How to block an MTS number can be used from any phone, regardless of the inserted card. You must carry out the necessary actions using the customer support center. Before contacting a company employee, be sure to prepare:

passport;
agreement for the purchase of a starter package.

Blocking is done as follows:

To connect to the support center, you must dial 0890 (for MTS subscribers) or 88002500890 from any other phone (including landlines).
Wait to connect with a specialist.
Explain to him that you would like to stop using a SIM card for a while.
Provide the necessary information that the employee requests (contract number or passport details). Sometimes you just need to answer a security question.
After a few minutes, access to the SIM card will be closed.
If you still have the card, you can restore it at any time using any in a convenient way(via the support center, the Internet, in the office). If the card is lost, you can get it again only at the operator’s branch in your city. You will need your passport again to apply for a new one. You will not have to pay anything extra for this service.

All bonuses, money in your account, options and services that you used will be activated automatically on the new SIM card.