How to install 1c Bitrix corporate portal. Corporate information management system. About the company "1C-Bitrix"
The corporate portal is a practical and functional resource for effective business management.
It solves several problems at once and is an indispensable find for large companies and organizations that use business applications and have large volumes of internal information.
Functions of corporate portals:
- Secure and personalized access to data;
- One point of user authentication;
- Data storage and systematization;
- Management of files, business processes and RSS feeds;
- Posting of new materials by employees;
- Corporate Communications;
- Teamwork on common tasks;
- Creation of thematic communities;
- Integration of business extensions.
Corporate portals significantly simplify work with clients compared to other platforms, providing quick access to up-to-date information. The presence of a serious and thoughtful resource increases user confidence.
For employees, a corporate portal is a significant time saving due to the automation of most daily processes. Communication becomes faster and more efficient, news travels almost instantly, and new tools are easy to test and learn.
If there are branches and divisions, the corporate portal significantly increases productivity and speed of interaction. The need for employee travel is reduced, and work processes become much more transparent, making it possible to avoid errors and identify problems in a timely manner.
At the same time, document management and reporting are simplified. All data is stored in one place, files are uploaded to one hosting, and they are processed according to the same principles. Additionally, you can create data backups.
The corporate portal must be as secure as possible, because competitors can use the services of hackers to obtain internal information. Also, you should not exclude the risk of data leakage, so you need to carefully insure yourself against all risks.
Who needs corporate portals on Bitrix?
The answer to this question will be this: corporate portals are needed by all large companies seeking to optimize and increase operational efficiency.
It is important to distinguish such a portal from a regular website designed for communication with clients.
First of all, this is an internal system for employees, which has much broader functionality.
Most corporate portals are initially inaccessible to ordinary users. Such resources are created for internal use. This is an optional purchase for small businesses, but an indispensable find for large chains.
It is important that the creation, configuration and support of the portal is carried out exclusively by qualified specialists. The presence of problems and malfunctions can negatively affect the activities of the entire company, so it is necessary to ensure a professional approach in advance.
Who will use the corporate portal?
Users of corporate portals can be divided into several groups:
- Regular users;
- Relationship and Communication Managers;
- HR managers;
- IT specialists;
- Heads of departments and divisions.
Each group has its own needs that must be taken into account when creating. For ordinary users, this means quick work with information, timely receipt of updates and automation of routine operations.
Communications professionals need tools for exchanging information, developing and executing internal marketing activities, collecting information about employees and assessing the current internal corporate situation.
HR managers need archives of documents, results of surveys and questionnaires, tools for working with new employees, as well as a variety of statistical data.
IT specialists require mechanisms for processing requests, analysis of statistics and frequency of requests, convenient contact databases, the presence of a unified access point to information systems and other auxiliary tools.
Managers need prompt communication with subordinates, as well as analysis, processing and convenient visualization of any relevant information at any time.
Corporate portals on 1C-Bitrix
1C-Bitrix: Corporate portal is a powerful resource for managing internal processes in a company’s activities. The system allows you to solve any issues and develop projects of varying complexity.
The software is installed directly on the internal hosting or server. Flexible settings open up wide possibilities, and the clear structure will not cause problems when mastering it.
Learning to work with 1C-Bitrix: Corporate Portal will not take much time, because the system interface resembles familiar social networks.
There is a large selection of convenient tools, thanks to which you can optimize work processes, establish internal communication, manage current tasks, maintain documentation and much more.
Product Features
Among the main functions of the product:
- Task and project management, including integration with lists, templates, calendars and designers. You can promptly monitor the implementation of installations and identify violations.
- Planning time where actions, breaks, absences and other data will be noted.
- Automation of business processes using a visual designer.
- Internal and external communications, including chats, messages, collaborative document editing, and voice and video communications.
- CRM base for accounting for clients, sales, partners, transactions and events. Here you can plan things, use business processes, process transaction results and contact clients.
- Personnel management using a visual interface, search, personal pages and reference data.
- Mobile applications allow you to work from any device and screen.
- Desktop apps support basic functionality even when the browser is closed.
- Integration with 1C keeps the product catalog and price list up to date.
- Integration with Google, GoogleDocs, MS Outlook, MS Office, McOS, Android, iOS and other necessary services.
Conclusions
1C-Bitrix: Corporate portal is a practical and multifunctional choice.
The system combines a huge number of universal tools, while being characterized by the highest reliability and safety. Now this platform can be purchased on the official website.
Designed for quick deployment and configuration internal information resource of the company, which helps improve the efficiency of teamwork, socialization of business processes and the formation of a unified information environment of the enterprise.
The product easily integrates with “1C Enterprise 8.1: Salaries and personnel management” And Active Directory, which allows you to automatically fill the portal with the necessary information.
The 1C-Bitrix: Corporate Portal product actively applies the principles Enterprise 2.0 – use in business of simple, effective, familiar and user-friendly Web 2.0 tools that simplify information search and internal communications.
Product Features
Why 1C-Bitrix?
The corporate portal is a new class of software for effectively solving problems in three areas:
Teamwork
The software product "1C-Bitrix: Corporate Portal" allows employees to effectively interact in their daily work: create working groups, lead discussions, set and monitor implementation tasks, plan joint activities in calendars, publish reports and store documents. Communications Effective communications between employees help to create a unified information environment in the company and make the process of internal information simple and accessible. "1C-Bitrix: Corporate Portal" contains many tools to increase the efficiency of internal communications: news feeds, newsletters, blogs, instant messaging. Corporate culture Official information about the company and its mission, employee lists, telephone reference books, regulations work, corporate photo gallery And video library, electronic courses, absence schedule– this is not a complete list of ready-made functionality for creating a corporate culture provided in the 1C-Bitrix: Corporate Portal product. |
"Desktop" of the corporate portal |
Reservation of a meeting room |
Employee absence schedule |
Event calendar for planning collaboration |
Installing a corporate portal
- Installation and integration into the company structure in just 4 hours
- “Installation wizard” for the product and its integration into the corporate infrastructure
- Fast cycle of introducing and filling out information
- “Loading wizard” of users from the 1C database, CSV, XML
You will only need 30 minutes to install the product using a convenient wizard. You will need to specify company data, a logo, select a design template, set up authorization and import employee data. You will receive a ready-made portal with a pre-configured structure and services, which can be brought into line with the company’s features and requirements within a few hours.
Key features of 1C-Bitrix: Corporate Portal
List of company employees
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Company
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Working groups
For each group there is:
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Intracorporate communication
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Absence schedule
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Reservation of meeting rooms and resources
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Event calendars
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Managing tasks and assignments
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Enterprise Information Management (ECM, Enterprise Content Management)
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Working with electronic applications
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Corporate search
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Bi-directional integration with Microsoft Outlook
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and other possibilities |
Integration into IT infrastructure
- Integration with Microsoft Office and Open Office products
- Direct upload of a list of employees and access rights to the portal
- Integration with 1C: Salary and Personnel Management, integration with Active Directory and LDAP servers, OpenID
- SSO Single Sign On is a single authorization system that allows employees to log into the portal with the same login and password as in the corporate network
- Cross-platform - works on UNIX and Windows (XP, Vista, Windows Server)
- Support IE 5, 6.7 and FF 2, 3
- Support MySQL, Oracle, MSSQL, Oracle XE, MSSQL Express
- Web services and SOAP protocol support
10 reasons to choose “1C-Bitrix: Corporate Portal”
1. Ready-made functionality for most tasks
The standard delivery of the product includes 25 functional modules and more than 500 ready-made components for the most common needs of corporate portals.
2. Wide integration capabilities
The product is easily integrated into the company’s IT infrastructure, having a large set of standard interfaces to various services: Active Directory, Microsoft Office, “1C 8.1: Salary and Personnel Management”, import/export
data in various formats.
3. Speed of implementation
It will take you only 30 minutes to install the product using a convenient
masters You will need to specify company data, a logo, select a design template, set up authorization and import employee data. You will receive a ready-made portal with a pre-configured structure and services, which can be brought into line with the company’s features and requirements within a few hours.
4. Affiliate network
If you need to modify the portal to suit the individual needs of the company, deep customization of standard functionality, the wide 1C-Bitrix partner network is at your service, including more than 3,000 companies and individual developers throughout the Russian Federation and the CIS.
5. Minimum server requirements
The portal server can run under Windows, Linux/Unix and other platforms, depending on corporate standards and IT service requirements. Technical requirements also provide for the use of several DBMSs to choose from: MySQL, Oracle, MS SQL Server.
6. Technological experience of the developer
The development of a technology platform for web solutions has been ongoing since 2001, and the platform has been successfully used in more than 20,000 Internet and intranet projects.
7. High level of security and integrity of information
The architecture and program code of the product have been thoroughly tested by information security specialists. The results of internal and external audits, confirmed by relevant certificates, indicate the high resistance of the product to various security threats.
8. Technical support and documentation
The technical support service helps solve problems that arise when installing, configuring and working with 1C-Bitrix: Corporate Portal. At your service are free e-learning courses on the product, as well as complete technical documentation for both developers and ordinary users.
9. Simplicity and ease of operation
Any PC user can post information and manage the portal without the need for extensive training.
10. Predictable cost of implementation
The basic package for 25 users costs only 34,500 rubles. A convenient licensing policy allows you to take into account only those users who actually interact with the portal, without taking into account company employees who do not use a computer.
About the company "1C-Bitrix"
The 1C-Bitrix company is a Russian developer of web project and corporate information management systems. 1C-Bitrix software products are professional systems for managing web projects: company websites, online stores, social networks and communities, corporate portals, web application rental systems and other projects. 1C-Bitrix systems work successfully on Windows and Unix platforms running PHP and ASP.NET.
“Corporate portal”, “social intranet”, “internal corporate network” - these terms generally mean the same thing, a certain information space available to employees of one company for effective joint work. However, there are a huge variety of types of programs of this kind, because even an ordinary CRM can be called a program for the collaboration of managers with the company’s client base. Today we want to talk about the 1C-Bitrix Corporate Portal, which is a special system for managing the information space within your organization. This program is designed to solve issues of teamwork and project management, and is an excellent tool for internal communications.
What is the "Corporate Portal" for?
The corporate portal solves many problems inherent in both companies with a small number of employees and large organizations with a large number of divisions and a complex hierarchical structure.
Firstly, this is paperwork. Many managers are faced with the fact that employees store important documents on their computers, flash drives and other media and, if necessary, send files by e-mail. In such conditions, there is no need to talk about sharing access to current versions of documents. A single repository of documents, to which customizable access to reading and editing is provided, provided in the corporate portal, solves all these issues.
Secondly, being part of the modules of the corporate CRM portal, it meets the most modern requirements of advanced managers. A complete client base, built-in and customizable client processing scenarios (sales funnel), various reports, all this allows you to communicate with the client effectively and in a timely manner. In addition, if the manager gets sick, goes on vacation or quits, it is easy to transfer the client to another responsible employee, he will have access to the company’s contact persons, comments on the project, its payments, documentation and will be able to continue working with the client without problems in such a way that the client even will not feel it and will be satisfied.
Thirdly, effective interaction between employees within one or more work groups. A manager can assemble one or several working groups to work on joint projects, assign responsibility for certain tasks, monitor their implementation, view and comment on the results of the work. In addition, the corporate portal also provides a place for external communications, the so-called extranet, where you can discuss the project and make decisions together with external users, for example, clients.
Fourthly, the social component of the corporate portal. It is no secret that the performance of employees increases when they feel needed and involved in the work of the company, its success, when employees know what is happening in neighboring departments and divisions, so to speak, are imbued with the corporate spirit. A corporate portal is an ideal environment for developing effective communications within a company. The live feed informs about the latest changes in the life of the company, announcements, new tasks, an employee’s upcoming birthday, participation in a conference, photos of an employee returning from vacation - all this is displayed in a single event feed, so you don’t miss anything important. In addition, pay attention to how employees communicate during the working day, some write messages on icq, others leave messages on Skype, this is inconvenient from the point of view of offline work. For example, you wrote a message on Skype, left it, and the employee then opened Skype and did not receive important information because you were no longer online. The corporate portal has built-in tools for messaging, both similar to email messages, and a messenger within which you can organize chats. Now not a single important message will escape your eyes.
Fifthly, control and reporting. It is important for a manager that tasks and projects are completed on time, and that employees effectively distribute their working time. To analyze such data, the corporate portal contains a number of tools: time tracking, absence schedules, work reports, meetings and planning meetings.
When is the Corporate Portal open?
You need to understand that any implemented system begins to work and bear fruit only with proper use and operation. What does this mean? You can purchase the 1C-Bitrix corporate portal, install it and continue to communicate via icq, skype, send documents for approval to another department by mail, etc. To truly effectively use a corporate portal, you need to work with employees, train them in how to use the portal, and demonstrate the benefits that its use provides. To do this, the system must initially be configured accordingly, users must be created, rights must be set, etc. This work, of course, is best entrusted to specialists, official partners of 1C-Bitrix, who can provide a full range of services for installation, configuration and training on working with the corporate portal.
How much does the Corporate Portal cost?
In addition, the corporate portal also has its own “cloud analogue”, the Bitrix24 system, provided according to the SAAS model, when you pay for a certain period of using the program.
Corporate Communications
Intracorporate communications
Live dialogue directly through the Portal, in a secure environment - this is an effective tool for daily communication between employees! Why effective? Because it speeds up and reduces the cost of these communications, and, therefore, helps to increase their efficiency. As the number one tool, the instant messaging system through the Corporate Portal does not reject or cross out the “iron” telephone and email - on the contrary, it complements these familiar methods of communication.
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Video conference and one-on-one video communication
Expand with Video Meetings to a full-scale video conferencing in the company. Conduct your video conferences and online meetings, involve employees of remote offices and departments in discussing work issues. For high-quality video communication you don’t need anything other than a browser, a regular webcam and a microphone.
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Send&Save technology
With this technology Correspondence employees by email duplicated on the Portal, archived by topic and indexed by an internal search system. Save important contacts, data, discussions - and protect the company from information loss. Provide access to the archive to employees - in accordance with their access rights. Conduct directly on the Portal discussions within working groups - by E-Mail!
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Representation of company employees
Employee business card- his profile, . As in social networks - a personal space in which an image and a mini-dossier are formed that determine the status and position of a person in the company. All the information about him is at your fingertips: contact information, what groups he is in, what he is doing at the moment, who he communicates with, what he writes in blogs, what he is interested in. Here you can call and write to the person, and the system will tell you what?
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Company introduction
The face of the company itself- business card image. An entire section on the portal - “Company” - is designed to create this correct image - face. Post here official information about the company's leadership, mission, strategy and structure. Create a public photo gallery and video library. All this will not only create, but also strengthen the corporate culture and image of the company.
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Teamwork
Teamwork and social networks
The team of your company is community! The corporate portal is a working platform for it. We took the path of using existing social network tools. And therefore, the product module of the same name is designed so that your employees solve business problems with the same pleasure as when communicating on Odnoklassniki. Unite employees into groups using the usual mechanisms for creating them - this will improve communications in the company and increase work efficiency.
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| Invite colleagues from other companies to work groups: suppliers, distributors, partners, and you will be able to solve common problems with them. At the same time, communication with “external” users will be confidential, and the security of the Intranet will not be compromised. |
Universal lists in the public part
Of course, you need to create on the Portal such lists as frequently asked questions. Do it directly from the “public”, without going into the administrative panel! Visual universal list editor will help you quickly create and configure repositories of any type of information. And by using visual components with support drag&drop, it's easy to do. Moreover, not only enter data into storage, but also edit it.
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Enterprise Information Management
(ECM, Enterprise Content Management)
Create any quantity centralized document repositories on the Portal, and not only on the Infoblocks, but also using the usual physical folder. The product's tools will allow you to manage them, search for them, integrate them with office applications and calendars, and connect them as network drives. A special component of the product “Document Library” will provide collective work with documents, and discussion directly under any published documents, and downloading documents via WebDAV, and storing version history through standard document flow, and all other functions related to document modification.
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Integration capabilities
The portal is easily integrated into the company's IT infrastructure, having a large set of standard interfaces to various services: Active Directory, Microsoft Office, "1C 8.1: Salaries and personnel management", import/export of data in various formats. For example, you can easily download data from a 1C application by automating the download procedure itself: the company structure, lists of employees, and information about their absence and personnel changes. And this is not the only option for solving the problem: there are CSV lists, there are special files that can be used to automate uploading. Even uploading from the Active directory is possible! And the head of your company can view current data from the 1C:Enterprise system in real time - using gadget "Report 1C". Finally, you can integrate your corporate portal and external site using Controller, an integration system.
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Employee training and testing
Right on the Portal you can train your employees by creating various courses: say, for new employees, for the sales department, for careless partners. Moreover, you can check how they will learn these courses by creating certification tests. Take a look at the personnel testing logs - you will see how many attempts were made and points scored when passing the tricky tests you created. Tip: start with the Portal course - it comes with the product.
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Automation of business processes
Business processes
on the Portal - full-fledged and powerful management functionality! Automate routine business processes in your company, manage all stages of the process and the actions necessary for its execution. Shape visually a sequence of stages of a business process, and directly from the public part of your portal - without going to the administrative part.All editions of the product already include a set of ready-made standard templates business processes, and in the “senior” edition - Business Processes - you will independently create your own, arbitrary, new business processes. By using "Business Process Designer"- a simple and convenient visual tool - it’s easy and not difficult to do.
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Automation and planning
The Corporate Portal has a whole set of excellent tools for automation of office operations! Plan your appointments and gatherings in advance - there is a tool for reserving resources and meeting rooms. Complete electronic applications “one or two times” - the Electronic Applications mechanism will speed up the processing of such procedures (passes, business cards, drivers, office supplies) and save time on routine operations. Use 100% document flow for collective work with documents, turn on the mail notification system when discussing important tasks - everything will go on time and as expected. And the Event Planner tool will not only select the time that is optimal for everyone expected participants in the meeting, but even the necessary meeting room will book - automatically!
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1C-Bitrix: Corporate portal- a software product for creating an internal corporate information resource that solves the communication, organizational and HR tasks of the company. The solution was developed by 1C-Bitrix.
Possibilities
- The standard product package includes 25 functional modules and more than 500 ready-made components for the most common tasks. This means that you can quickly start working with the portal and increase its functionality as needed.
The product actively applies the principles of Enterprise 2.0 - the use of simple, effective, familiar and user-friendly tools from the “Web” - social networks, instant messages, search, tag clouds, forums, blogs and other services that simplify information search and internal communications.
- The product is easily integrated into the company's IT infrastructure, having a large set of standard interfaces to various services: Active Directory, Microsoft Office, 1C: Salary and Personnel Management, import/export of data in various formats.
- The portal server can run both Windows and Linux/Unix and other platforms, depending on corporate standards and the requirements of IT services. Technical requirements also provide for the use of several DBMSs to choose from: MySQL, Oracle, Miscrosoft SQL Server.
Price
The basic package for 25 users costs only 34,500 rubles. This version includes a license for 25 users. An additional user license for 1C-Bitrix: Corporate Portal allows you to increase the number of active users of the system. The cost of each additional user of the system is 500 rubles.
1C-Bitrix: Corporate portal 9.5
A specially developed licensing policy serves to provide clients with three approaches to managing communications within the company. Starting from version 9.5, “1C-Bitrix: Corporate Portal” is distributed in three editions (“Company”, “Collaboration”, “Business Processes”), each of which meets different market needs.
- The “Company” edition allows you to create a full-fledged corporate portal in 4 hours, which serves as the official source of news for the company, is a single place for storing corporate rules and instructions, and contains information about the company, including its organizational structure and employee database. The edition is offered at a fixed price of 19,900 rubles, excluding the number of users, for a company of any size.
- The “Collaboration” edition includes all the benefits of the “Company” edition, and also contains tools for increasing the effectiveness of teamwork in the organization. Employees can manage tasks and assignments, work with the calendar, projects, use WiKi and the Extranet. The Collaboration edition allows employees to communicate effectively with each other, even if colleagues are scattered across offices and different cities. For the convenience of all company employees, the “Collaboration” edition includes a corporate short message service, personal blogs and the ability to organize video conferencing. The edition is offered at a price of 59,500 rubles and includes a license for 25 users. A license for an additional user participating in collaboration will cost 500 rubles.
- The Business Processes edition combines the functionality of previous editions and provides flexible tools for visual design, business processes and record management. The tools will allow management to monitor the implementation of key business processes, identify problems in a timely manner, improve quality and increase the speed of processes. The edition is offered at a price of 99,500 rubles and includes a license for 25 users. A license for an additional user will cost 500 rubles.
As part of the new licensing policy, current clients of 1C-Bitrix: Corporate Portal have the opportunity to switch to any of the new editions for free.
New customers can download and test any edition of the product for free for 90 days. For the convenience of IT specialists, an installer has been prepared for quick deployment of the product in Windows and Linux environments.
1C-Bitrix: Corporate portal 10.0
Version 10.0 is a new product with new features and concepts for task and project management, time tracking, a CRM system, live updates, microblogs, integration with Microsoft, Google and Apple products, as well as productivity tools the work of each individual employee and the entire company as a whole.
One of the most anticipated tools of the new version is “Tasks 2.0”, a task and project management system with reports on the performance of each employee, each department and the entire organization. Companies often find it difficult to motivate employees to work on tasks on the portal and fully use this tool. “Tasks 2.0” actively involve self-organization: an employee can independently set tasks for himself and accept them from his manager.
In the performance report, the manager sees data on the performance of employees, departments and the entire company. Efficiency is determined by the number of completed, overdue tasks, and also depends on the assessment of the task by the department head. Each employee can view their performance data and compare it with the final results of their department.
The new “Time Management 2.0” system is used to track working time “without passing”, to increase discipline without creating tension in the company, and allows you to build discipline of any degree of rigidity, depending on the choice of the manager. The system takes into account the beginning and end of the working day (a timesheet of working days is maintained). Employees can backdate the start of their workday by requesting confirmation from their manager. The “Working Day” interface helps you plan tasks and events for the day, mark the beginning and end of the working day, and write a report for the day.
1C-Bitrix: Corporate portal 11.0
The 1C-Bitrix company announced in November 2011 the release of a new version of the product “1C-Bitrix: Corporate Portal 11.0”.
“We help companies become more efficient. “Planners” and working reports will allow many to actually cope with the problems of growth. For service companies Tasks and time tracking will help eliminate losses. Collaboration in companies is becoming increasingly social. Business is becoming social. This makes the working environment transparent and friendly for employees,” said Sergey Ryzhikov, CEO of 1C-Bitrix.
In the new version of 1C-Bitrix: Corporate Portal 11.0, the Meetings and Planning Meetings service has been developed. Planning meetings are an obligatory tool for the activities of any organization, which, unfortunately, is not automated in any way, preparation is carried out by correspondence by e-mail, the results are recorded at best by letter, the set goals are not achieved, meetings take a long time and are ineffective. The new tool in the Corporate Portal reduces preparation time, makes it convenient and quick to conduct and collect reports on the meeting, allows you to monitor the fulfillment of the goals set at the meeting, store history and ensure “transparency” of the entire process for management.
“1C-Bitrix: Corporate Portal 11.0” implements the “Have an Idea?” service, which taps into the potential of the company’s employees. Any employee can propose his own idea for developing the company’s business, evaluate the ideas of his colleagues, and comment on them. All votes “for” or “against” are taken into account, and based on the opinions of company employees, a rating of the idea is formed.
The new version also introduces a simple and convenient tool for preparing and checking “Working Reports”. Now these are not even reports in the usual sense, but part of the communication process with very important feedback, so necessary for the employee and manager. Once a week or a month, an employee prepares a “Work Report” to the manager using a special form on the corporate portal, and the manager evaluates this report - gives a positive or negative rating. All changes in the report are available to the manager and employee in the “live feed” and they can be discussed immediately. Employees quickly receive feedback to improve their work. The new tool makes reporting transparent at all levels of the company and allows you to quickly see problem areas and use reports to develop KPIs for employees and departments.
In version 11.0, every employee of the company can vote for a message, document or comment using the “Like” button. It is important for employees that their materials are seen, read, and even if not commented on. We are used to this on the Internet - we receive a lot of support from friends and colleagues in the form of “likes”. The ability to see who has rated you can inspire an employee to be creative and significantly more active within the company; this has fantastic potential for developing relationships in the company and motivating employees.
1C-Bitrix: Corporate portal 11.5
“Social Intranet” is a new approach to collaboration that allows you to use all the advantages of social networks in the corporate portal, such as: instant feedback from colleagues (“likes” and comments), “live feed”, internal messages, social search and others. “Social Intranet” increases work efficiency and allows each employee to become more successful.
The new version of 1C-Bitrix: Corporate Portal 11.5 includes the following changes:
- two interface options “Classic” and “Bitrix24”;
- new internal messaging system;
- built-in Web messenger;
- tools for visual design of company structure;
- the ability to make a working group available for work on the Extranet;
- integration of business processes with tasks and CRM;
- new Calendars interface and much more.
Starting from version 11.5, the delivery of “1C-Bitrix: Corporate Portal” includes two interface options - “Classic” and “Bitrix24”, named after the new cloud service, the launch of which 1C-Bitrix announced on April 12. The new interface has already been implemented in the Bitrix24 service, and now all its advantages are available in the boxed product 1C-Bitrix: Corporate Portal.
In the Bitrix24 interface, unlike the Classic one, in the center there is a “Live feed” of updates on the portal, from which employees instantly learn about any changes: new messages and comments from colleagues, new tasks and events, photos and much more. Another important difference is the “Add” button - a single access center for managing tasks, calendars, files and messages - allows you to quickly perform the desired action from any page of the portal.
In version 11.5, the developers introduced a new internal messaging system. A message to colleagues can now be sent in one click, directly from the Live Feed. Messages can be addressed personally to an employee, several employees, a company department or a work group. You can attach a document, photo or video to the message and discuss it with colleagues.
The product implements an internal Web messenger - a secure and effective communication tool for employees. To work with the web messenger, you do not need to install third-party programs - messages and files are exchanged on the portal through a regular browser. All correspondence with colleagues is stored on the portal in history - with its own built-in search through the message archive. The web messenger allows you to avoid installing XMPP servers and special Jabber clients in your company.
In version 11.5, the company structure can be designed visually - just “drag” an employee from one department to another with the mouse, change department heads, and add new employees. Subordination in the structure affects almost everything: who sends reports to whom, to whom a task can be delegated, etc.
In version 11.5, a separate template is not required to work on the Extranet. Employees now always work inside the corporate portal. Thanks to a well-thought-out system for dividing access rights to information, employees can invite external users to Extranet workgroups, place documents and files in them - Extranet users will not have access to proprietary internal corporate information.
Business processes in version 11.5 are integrated with tasks and CRM. Now you can add a task to any stage of the business process and assign a responsible employee. Integration with CRM allows you to automate the processing of leads in accordance with the desired business process. You can now automatically create a report for each business process, which will be saved in the history of the business process. You can add formulas to the parameters of any action (for example, insert into a field with the start date of a task).
The Calendars interface has been significantly updated to make working with events easier. Tasks are now displayed in the Calendar grid, and you can quickly distribute your working time or estimate the workload of the project team. The universal multi-button “Add” allows you to easily create in the “Calendar”: a new event, including an event through the “Scheduler”, a task, a new internal or external calendar.
1C-Bitrix: Corporate portal 12.5
Updates include: mobile CRM, account management, video calls, quick viewing and editing of documents using Google Docs and more. Also, the Bitrix24 cloud service opens an API, which will allow each web developer to independently expand the capabilities of the service with their own modifications.
Mobile CRM and account management
The new version expands the functionality of the mobile application: it becomes possible to work in CRM - view transactions, accounts, contacts and meetings. This update will be especially useful for companies whose sales staff are often on the road. Now clients’ contact information, information about meetings and cooperation history will be available to them from any mobile device – tablet or smartphone, both iOS and Android. According to Gartner Research analysts, the growth in the number of downloads of mobile CRM applications in app stores will increase by 500% by 2014. The ability for employees to work quickly using mobile devices is becoming a serious competitive advantage for companies.
Another important CRM update in the 1C-Bitrix: Corporate Portal product and the Bitrix24 cloud service is the ability to work with invoices. Now you can issue invoices, as well as set their statuses (from sending to the client to receiving payment) directly in CRM. Issued invoices can be sent to clients via email in PDF format directly from the CRM.
The innovation will significantly increase the transparency of the sales department, since now in CRM you can track the entire chain of work with clients - from the appearance of a “cold” lead to the completion of the sale. Transparency of the sales department's work processes makes it possible to increase its efficiency, since finding weak points in the work is no longer difficult. In the near future, the developers plan to release CRM integration with 1C:Enterprise to synchronize data on invoices issued and payments received.
Free video calls
Video calls without restrictions and tariffs have become available to all users of the desktop application of the Bitrix24 cloud service and the product 1C-Bitrix: Corporate Portal 12.5. The new functionality will also be available to those who use the latest version of the Google Chrome browser. Making video calls does not require installing new plugins or special settings.
The video calling service is developed using WebRTC technology, which ensures high quality video transmission and echo cancellation, thanks to the mechanisms used to adapt the signal to changing environmental conditions.
For companies whose employees are limited in their use of the Internet, it is proposed to install a media server, thanks to which video calls can be made within the corporate network, without passing traffic through external services.
Editing documents in Google Docs - an alternative to the office suite
Users of the corporate portal on the 1C-Bitrix platform and the Bitrix24 cloud service can edit documents uploaded to the portal without installing the Microsoft Office suite of office applications on their PC. The feature is implemented through integration with the Google Docs service. To view and edit files in popular office formats, the user only needs to be online - the document will automatically open in Google Docs, and all corrections made will be saved on the portal.
Bitrix24.Disk for Mac OS X
Cloud storage capabilities for working with Bitrix24.Disk documents are now available to Mac OS X users. Previously, this functionality was only available to users of MS Windows-based devices.
Cloud storage "Bitrix24.Disk" allows you to work with documents and files, even while offline, and also share them with colleagues. Synchronization of changes made to the document occurs automatically, even if they were made in the absence of the Internet. Cloud storage is connected to the computer “in one click” through the desktop application: a folder appears on the user’s computer, and all files saved in it are automatically transferred to the Bitrix24 cloud, where the entire history of changes is stored.
Open API
The Bitrix24 cloud service opens an API, which will allow developers to supplement the service’s capabilities with their own applications and customize the service to suit the needs of users. It will be possible to integrate with the service both third-party applications running on a separate hosting, as well as applications developed specifically for Bitrix24 and built into its interface. In the near future, the 1C-Bitrix company plans to open an application marketplace for the Bitrix24 service. The company's experience shows that this is a very popular area - the application store for boxed products has been operating for more than 1.5 years, it currently offers over 1,000 applications.
Company records management
Users of the Bitrix24 cloud service now have access to “Universal Lists” - a convenient record management tool for the company. Using “Universal Lists” you can organize business processes such as recording incoming/outgoing correspondence, maintaining a register of contracts, as well as organize accounting and storage of any other structured data, and refer to them. Such a tool is often needed by companies, regardless of their size or field of activity. Previously, this functionality was available only to clients of the 1C-Bitrix: Corporate Portal product.
Corporate Dropbox
On March 7, 2013, 1C-Bitrix launched a beta version of the Bitrix24.Disk cloud storage for testing for users of the Bitrix24 service and the 1C-Bitrix: Corporate Portal product, which provides the ability to access work documents and files from any device, even while offline, and share them with colleagues.
After connecting, Bitrix24.Disk creates a special folder on the user’s computer and copies documents from the portal into it. When you make changes to copies of documents from the portal, Bitrix24.Disk automatically synchronizes changes in documents on the portal. The SSL protocol ensures secure data transfer.
Files saved in the folder are automatically transferred to the Bitrix24 cloud, where the entire history of changes will be stored. If necessary, you can even recover deleted files that have been moved to the Recycle Bin.
“Previously, files could be downloaded via a web interface or by mapping a network drive via WebDAV, meaning you needed Internet access to access the files. Now you can always get access. This is the main advantage. Plus, the company stores all the information on its resources, nothing is lost or “goes away” with the quitting employee,” 1C-Bitrix explained to TAdviser.
The available storage limit is determined by the tariff framework, the company told TAdviser. For example, for the “Company” tariff it is 100 GB. For the boxed version of the product, the storage volume will be limited to the server where the company stores the data.
At the time of its launch in March 2013, Bitrix24.Disk became available only to Windows OS users. The release of the version for Mac computers is scheduled for April 2013. The April version of Bitrix24.Disk will also support synchronization of group and company documents and support shared folders for employees.
Tablet app
The Bitrix24 service and 1C-Bitrix: Corporate Portal now have an application for tablets running on both iOS and Android. Users of tablet devices will be able to read Live Feed, post photos, send messages and comments, discuss projects, work with documents, and view documents saved in Bitrix24.Disk.
The tablet app and previously released mobile app are integrated with calendars, allowing you to make and confirm appointments directly from your devices. Push notifications will allow you to be aware of important work events even when the application is closed.
In addition, registration of new accounts in Bitrix24 is now available directly from a mobile device.
Applications for smartphones and tablets can be downloaded from the App Store (www.itunes.com/appstore) and Google Play Market (play.google.com).
CRM system improvements
One of the most popular reasons for using the Bitrix24 service is the CRM system. After the update, navigation and interfaces became much more convenient, they were redesigned taking into account research of user behavior.
Now most of the most common actions in CRM can be performed without unnecessary clicks, this applies, first of all, to the interface for working with a “deal” - editing information about it, creating new deals, visualization and the ability to switch execution stages, a new format for displaying information about a deal.
It is now possible to search for information only in CRM and create your own search templates in a “smart” filter - these updates provide quick access to information. The filter also contains preset forms that correspond to 90% of regularly asked search queries.
After the updates, users will be able not only to send letters to potential clients from CRM, as was before, but also to create letter templates for themselves and for colleagues. In addition, it has become possible to make calls through IP telephony applications directly from the CRM system interface.