How to find out the latest write-offs on MTS. How to find out about the latest debits on MTS How to find out the day the MTS subscription fee was debited

You can often meet people who complain that money disappears from their phone account.

MTS clients are no exception. Such write-offs can occur for various reasons. To be aware of all expenses on the balance, you will need to know the methods of checking and detailing the account.

And information on how to find out why MTS money was withdrawn is presented in the material.

Initially, you just need to understand for yourself how much money should be in the account, and also be sure that the withdrawal of funds is not for using options or other services. In order to check the consumption, you should, for example, use the help of an MTS operator. To call him you will need to call 0890. After connecting with the operator, you should explain to him the reason for the call, and he will help solve it, or rather, provide information on the tariff and paid options. In addition, the help desk employee will be able to give any advice and can provide information on where the funds have gone recently.
Subscribers can also use the Internet to quickly obtain information. To do this, you need to use the assistant online; you can find it in your personal account on the company’s website. However, to enter you must register and receive a password to enter. To receive a login and password, you should send a request * 111 * 25 #. MTS also has a number that customers can call and receive login information. It's free and looks like 1115. If you follow the instructions correctly, your login information will be sent to your mobile device.
You can view information about the services that are included in the tariff and for which funds can be debited in your personal account. To do this, press the assistant key. Then go to the section with tariffs and options, and in it find the control point and go through it. A window should appear on the monitor screen with a list of options that are active on the phone. In addition, subscribers may not even be aware of some of them, which is why they can be easily deactivated in this section. This method can significantly reduce costs, and in the future, a similar method can control the balance.
If the question arises where the money went, then you will need to remember about possible active paid subscriptions that could have been issued a long time ago. It is possible that you once registered on an Internet resource with a dubious reputation, where you were required to indicate a mobile number. Sometimes, using similar methods, scammers gain access to someone else’s balance, so the entire money account on the mobile phone can be withdrawn. To identify such subscriptions, it is recommended to use your personal account again or dial the MTS operator, and then disable dubious resources.
Also, the company’s subscribers can clarify who withdraws funds from the balance and for what directly in MTS branded stores. To do this, you should take your passport with you and ask specialists to make details and provide the necessary data.

Additional verification method

For comfortable use of mobile services, MTS has created the “Mobile detailing” option. It allows subscribers to view data where funds from the account could have gone.

Using the service is very simple. To activate it, you need to dial the code * 152 # on your phone. After this, a menu will appear where you will need to select the desired item for details, for example, paid and free actions.

This service from the company is really convenient, because you can always control the expenditure of money on your balance sheet. In addition, the company's subscribers can use another service, which allows them to stay up to date with money withdrawals. The service is called “Balance under Control”. To connect, use the combination * 152 * 3 #. The option is provided on a paid basis and amounts to 10 kopecks per day. But for these pennies, the client will receive information about the cost of any conversation and the general status of the account.

If you use the dial * 152 * 1 #, then an SMS will be sent to your mobile device with data about the last 5 actions with the balance over the last couple of days. Thanks to this, you can find out when and for what money was withdrawn from your mobile phone balance.

These are, perhaps, all the main methods of how you can find out where the funds from your mobile phone are going. You need to remember that if you can’t find out the data yourself, then MTS employees who are in company stores or hotline operators will always help.

I think many of us have encountered a situation where, after checking our balance, we discovered that money was missing. It doesn’t matter if you have MTS or Beeline, Megafon. There are always cases when it is unclear why mobile operators wrote off money. You immediately get the feeling that the telecom operator (in our case MTS) is stealing money.

But before making such conclusions, we recommend that you use a very simple and convenient service provided free of charge by MTS. This appeared relatively recently (perhaps a year ago) and not everyone is still familiar with this service.

These are the last five paid paid actions on your mobile account.
These are the last five free actions on your mobile account.

How to use the MTS Mobile detailing service

Everything is incredibly simple, in order to view the last five paid or free actions on your number, you need to dial the key combination on your phone:

*152# and call key

After this, a menu will appear on your phone where you need to select what information you are interested in: paid charges or free actions.

Free actions include such actions as: free incoming calls, free incoming SMS, etc. This can be useful if the number you were talking to recently was accidentally erased.

Modern mobile communications are provided on a paid basis; each tariff plan and service has a fixed price. Situations arise when the amount from the balance is not spent according to plan, for unknown purposes. It will be unpleasant to hear a warning about the deplorable state of your accounts. There can be quite a few reasons why money evaporates. To avoid getting into such a situation, you need to periodically check and find out why money is being withdrawn on MTS.

Personal account and application “My MTS”

If you have been using one package of services for several months and your balance suddenly becomes zero, you should figure it out and look for the reason. The answer may be hidden in an additional paid option that was activated without your consent or the user simply forgot that he had previously activated them.

A personal account has been implemented for all consumers of the company. To gain access to the service you must register. To do this, you need to enter your phone number. After which he will receive a notification containing a code combination of numbers. Enter them in the initialization form, and you will find yourself in the main menu of your personal account. On this page you will see the current status of your balance. To check why they are withdrawing money from your MTS phone, follow the instructions:

Attention! Using the service and inquiring about expenses is free.

You can perform the same list of actions in the MTS mobile utility. First, install it on your device. You will find it in any official software store for a specific operating system. When you start, you will only need to provide your cell phone number; in the future, authorization will occur automatically. You can analyze the cost of all connected options and your expenses. To do this, click on the “account balance” icon, and then open the “Expense Control” tab. A chart will appear on the display showing all payments for the current month.

USSD command

To control expenses, there are the following USSD code combinations:

*100# is the standard code for checking the balance status on the SIM card. After entering, you will receive a notification with the requested information.
An excellent analogue of a personal account is the 111 service. Dial a simple sequence of characters *111# and you will find yourself in the settings menu. To see where the money is going, follow the recommendations that appear on the display.
Dial *152# and you will find yourself in the expense control service. For details for a certain period, click on the corresponding button in the menu.
*152*3# activates the “Balance under control” option, within which the user will receive daily notifications after each withdrawal of funds from their mobile account. The application has a daily fee of 10 kopecks. /day. But you will always be aware of all transactions.
*152*1# is a free function that provides the subscriber with information about the last five balance changes over the past day. With its help, you will find out for what purposes your finances were spent.

Call to MTS operator

To find out why MTS withdraws money, simply contact specialists using the short number 0890. After this, you will hear a voice menu, the informant will offer you a number of specific actions. You can select them or wait for the operator’s response and ask him where the funds from your phone went. It will provide you with all the necessary information about the status of your balance, as well as all the latest payment transactions. The call to the MTS operator is free.

In MTS communication stores

MTS has a huge network of service stores throughout the country. If you decide to find out why money was withdrawn from your personal account, visit one of these places, having previously viewed the location on the map. Ask your manager to find out and provide you with all the detailed information about your latest payments. Give him a specific period or order details of all transactions. To do this you will need to provide your passport. A specialist will advise you about all available options, tariff plans and promotions. Will help you solve the problem of large bills and indicate a solution to save them.

Disabling unnecessary options

If you find out that money is leaking from your balance, try disabling useless paid services and subscriptions. Check in advance, using the methods indicated earlier in the article, which options you do not need. To deactivate, use one of the following methods:

The peculiarity of unnecessary options is that they can connect without the permission of the SIM card owner and withdraw money from your balance every day. They can usually be recognized by sending SMS messages in the form of advertisements.

Balance protection

The user can activate a number of services that will filter out useless applications and control all changes to the mobile account. Let's look at them in more detail:

Attention! The cost corresponds only to the Moscow region

Precautions

To avoid getting into an unpleasant situation and not losing your finances for unknown services, take the following precautions:

Try not to make calls to unknown short and landline numbers. In almost all cases you will have to pay for them. After all, they are not included in the terms of package tariff plans.
Do not enter your personal information and cell phone number on various sites on the Internet. Some resources can be used by scammers and hackers for their own purposes.
Pranks and quizzes are often shown on TV. Do not try to send an SMS with a reply or call the specified contact, you are more likely to lose than win.
If you receive a message on your phone about winning or winning a promotion, and you are asked to call back or transfer money. Do not open such emails. These are the methods that scammers use in search of easy money.
Do not purchase equipment and SIM cards on the street from unlicensed sellers. After each replenishment, part of these funds can go into the pockets of criminals. Therefore, it is necessary to cooperate only with official distributors.
When you activate a specific option or plan, carefully review all the terms and conditions under the asterisk. Typically, operators like to write hidden extras in small print at the end of the contract. A striking example is that the service is provided free of charge only for a certain period of use; in the future, a constant fee is assigned for it. Sign contracts only after full review.

It is very easy to find out why money is withdrawn from MTS. In order not to lose all your finances, just check the characteristics of your SIM card periodically.

How to find out the last 5 paid actions on MTS? This question arises from a number of the company’s clients. In our article we will offer available methods for further application and data verification.

There are many reasons to obtain information, including:

We need data on write-offs.
Find out about paid actions that have been carried out recently.
Understand where the money was debited from the account.
If the withdrawal occurred unreasonably, then obtain a subsequent return of funds.
Get maximum information about your account.
You need to understand which paid services are connected and consume funds.
Other reasons for requesting data.

These are some reasons to seek further information. In fact, there may be much more reasons, it all depends on the specific situation. It is worth using special requests to verify the information.

Basic methods

What methods currently exist? How to check the last 5 actions on MTS? Today there are a number of methods offered:

Request for a special number.
Call the contact center.
Visit to the salon.
Order details in your personal account.

Which viewing method should I choose? It all depends on your wishes. You should carefully study the available options before making your own decision.

Command to view the last 5 charges

One of the most popular methods is the team. Queries have been used for account management for many years. They allow you to quickly carry out the operation and obtain the information of interest. You do not need to have internet access for this purpose.

How to find out the five paid actions:

Dial *152*1# and press the call button.
Wait for the response information message to arrive.
You can familiarize yourself with the data.

It is important to know: the parameters are displayed for the last two days. If no write-offs occurred during this period, the message will not contain information about completed transactions.

To find out parameters for a longer period, and not just the latest actions, you need to request details. It displays all data on debits from the account.

Service cost

You can find out the last five paid actions on MTS completely free of charge. When using a request from your phone, funds for the service are not charged. This fact will be an advantage.

The service is free not only in the home network, but also in roaming. You can request data on write-offs and view them at any time.

In the contact center

An alternative option is a contact center. How to find out the information you are interested in:

Dial the number
Listen to the menu.
Select an item to connect to an operator.
Wait for the specialist's response.
After switching to the employee, tell the reason for the call.
He will check the information in the system.
Provides the client with the information they need.

The downside of this option is that the support service is often busy. Therefore, you often have to wait up to 10 minutes or more for a response. It is best not to call the call center in the evening when there is a peak in calls.

In the operator's cabin

Do you want to receive information about debits to your account? You can find out the cost of the last 5 actions on MTS in the company's showroom. To do this you need:

Find the nearest office on the map. It is presented on the company's website and in the application on the phone.
Come to it according to the work schedule.
Provide a passport for identification.
Request information about write-offs.
The specialist will request the data from the database and transfer it to the client.
You can view the information you are interested in.

But not many people use this method. Not everyone has the opportunity to personally come to the salon to receive information. There is no point in using this method when there are much more convenient options for subscribers.

Details in your personal account

You can find out about the cost of completed write-offs from the details. Necessary:

Go to the MTS website.
Open the tab with your personal account.
Enter your number and password.
Enter the office.
Find an item with details.
Select period.
Request data.

Which method is the most convenient for today?

The most convenient way is using a command. You just need to press a few buttons to get the information you need. The method takes no more than a minute, so subscribers actively use it.

But I manage to find out the last 5 paid actions on MTS in two days. If information is needed for a long period, then it is necessary to request details. It allows you to view write-offs for a specified period of time.

Based on the data obtained, you can:

Optimize costs for communication services.
Disable unnecessary options that are not necessary.
Eliminate unnecessary costs.
Detect improper debits.
Make demands on the operator for compensation.
Get your money back.
Find out where funds from your account constantly disappear.

In a situation where there is a need to ask for help, find out your balance, your phone number, the short numbers of the MTS ussd team will help. It’s convenient to save them in your phone so that they are always at hand.

In MTS, all operations with tariffs and phone settings are carried out through the interactive menu *111#. Its use in Russia is free, with the exception of paid application services.

Free MTS commands

*100# - using this MTS command you can find out the balance on your phone;
*100*3# - will show the balance taking into account the activation of the “On Full Trust” service;
*100*1# - this command allows you to find out the balance of SMS, MMS, traffic and minutes on monthly tariffs from MTS;
*100*2# — remaining Internet traffic and airtime on tariffs with a limited validity period (promotions);
*111*59# - MTS operator command, which allows you to find out your tariff plan;
*111*0887# - dial this command on your phone to find out your own MTS number;
*152# - a quick way to find out about the activity of the last 5 paid services;

With a zero balance, MTS subscribers have the opportunity to top up their balance or contact another subscriber. The following simple combinations are used through the ussd service:

*115# - quick replenishment from a bank card or the MTS Money service;
*111*123# - “promised payment”, instant replenishment of the balance for a short period of time;
*110*subscriber number#— free sending of SMS with a request to call back to any subscriber;
*116*subscriber number#— sending a free message with a request to top up your account.

In addition to these commands, MTS subscribers always have the opportunity to contact the contact center at 0890. The call is free throughout Russia.

Important! Calling the unified rescue service 112 is free.

How to disable the MTS Gudok service? Team

This service first appeared at MTS, and then was adopted by other telecom operators. The Gudok service is quite expensive and is most often imposed by the company during promotions, after which it becomes paid. Write-offs from the balance are carried out unnoticed by the owner, so a decent amount can accumulate per month.

You can disable the dial tone on all MTS tariffs completely free of charge using the following commands:

In the ussd service, dial *111*29# and press the call button;
Call 0550 and follow the instructions from the answering machine;
Use the universal service by dialing 0890;
On the MTS company website through a special application;
Contact any MTS office.

Important! When the balance reaches zero, all automatic means stop working. You need to top up your balance and then use this service.

Checking MTS paid services on your phone. Team

Paid options common among MTS subscribers: Call barring, Call forwarding, Caller ID, I'm online, They called you, Mobile office, Chat and others. It is recommended to regularly check the availability of these services and promptly disable unnecessary ones.

The easiest way to get information about paid services is to enter the command *152*2# in the ussd service. A message will be sent to your phone indicating all connected paid services.

Through the Autoinformer service by dialing 0890 and performing the necessary actions in the menu.

Another working method is to call the toll-free number 8 800 250 08 90 and ask the support operator for information on the tariff plan and current services. Using these simple commands will help you know exactly all the information on your MTS operator account and make using your phone convenient.