• The computer does not see the iPhone SE. Why doesn't my computer see my iPhone?

    Synchronization with a PC will help you unlock the potential of legendary Apple devices. Using a computer, you can equip your iPhone with many useful applications, download music, games, books and other content. Unfortunately, sometimes it happens that Apple devices are not detected via the USB port.

    Why doesn't my iPhone see USB?

    • The synchronization cable is faulty (broken, contains obvious mechanical damage to adapters or wires).

    Diagnosis of the problem: connect the smartphone to the PC using a different USB cable.

    Solution: replace the cable.

    • contamination of contacts (ingress of foreign particles, moisture and further oxidation of metal parts).

    Diagnosis of the problem: detailed inspection of iPhone connectors and USB devices.

    Solution: clean the oxidized contacts with an eraser or brush, carefully remove blockages using cotton swabs or a needle.

    • failure of the connection port.

    Diagnosis of the problem: try connecting another device to the port.

    Solution: connect your iPhone via a different USB channel, check the settings for connecting additional ports on your PC.

    • The USB output in the smartphone is faulty (the microcircuit is burned out, the connector is torn out or loose).

    Diagnosis of the problem: visual inspection, examination of the breakdown by a specialist.

    Solution: contact the service center to replace the part.

    • charge controller defect.

    Diagnosis of the problem: a message that the cable is not connected, although the plug is in the device connector.

    Solution: replacing the controller.

    • iPhone software errors.
    iOS Recovery

    Solution: flashing or restoring the operating system.

    • iTunes application software crashes on PC.

    Solution: reinstall the program, roll back to the previous one, or update to the latest version.

    • inappropriate current level (when connecting the smartphone to the computer via extension cords).

    Solution: sync your phone directly without unnecessary connectors and wires.

    It is necessary to carefully study the settings; perhaps they prohibit the exchange of information with the computer. The above-mentioned aspects are universal methods for solving incorrect identification of iPhone 4s, 5 or 5s, 6 via USB channel.

    "USB device not recognized" error

    If the OS on your computer displays the message “USB device not recognized” when you connect the gadget, you need to change the connection port, reinstall the driver, reconfigure the settings in the registry, remove and reinstall the device in Device Manager. An effective method is to disconnect the PC from the main power board, and not the usual shutdown, but disconnect the power cable for a few minutes. These manipulations allow you to get rid of residual current in the system, which sometimes leads to minor circuit errors, as a result of which some PC functions are disabled and a message appears about the inability to recognize the USB device.

    To automatically get rid of USB identification problems, you can use the Windows troubleshooting application - Diagnose and fix Windows USB problems automatically. Suitable for Windows Vista, 7, XP.

    Possible problems

    1. Controller malfunction

    Solution: remove and reinstall all controllers, thereby restoring the USB port.

    • “Start” button -> “Run” menu item -> devmgmt.msc command -> “OK” button -> “Device Manager” -> “USB Controllers” item -> apply the “Delete” function in order to all controllers;
    • restart your PC. Reinstallation of the controllers will be carried out automatically by the Windows operating system, after which you can safely try to connect the iPhone to the system.

    2. The iPhone driver is damaged, Windows identifies the smartphone as an “Unknown Device”.

    Solution: Update the driver. Right-click to select “Properties” in the device’s context menu -> “Driver” tab -> “Update” or download the appropriate program from the Apple website.

    3. Incorrect USB controller settings.

    Solution: “Device Manager” -> call the context menu with the right mouse button -> “Properties” -> “Power management” -> uncheck “Allow the computer to turn off this device to save power” -> “Ok” -> restart the PC.


    Configuring additional settings for USB ports

    4. Failure of the USB controller integrated into the motherboard.

    Solution: replace the part at a service center or purchase an external USB controller. Connect this board to the motherboard via a PCI port, having previously disabled the existing USB controller in the PC BIOS.

    When diagnosing why the iPhone is not detected by the computer via USB, it is worth working through all possible reasons, starting with the simplest ones and moving upward. Hardware failures should be repaired by specialists, and only experienced users can intervene in the computer BIOS.

    No matter how good and autonomous the iPhone may be, it is not possible to work without using a computer and make full use of all its extensive functionality. In principle, it is understandable why. Since downloading many updates or annual new versions of iOS (which are often very voluminous) is long and troublesome.

    The use of “cloud” resources, which is strongly promoted by the manufacturer, is not always convenient. All processes proceed much slower in them. There is not always connection and access to the network. And as practice shows, they are not entirely reliable - account hacking, with data theft, has become more frequent.

    So for now, the computer remains the main place from which the iPhone gets the most “heavy” information. And a good half of all user operations are carried out through the proprietary iTunes manual.

    In general, the procedure is usually extremely simple - connect your iPhone to your computer, authorize it from your smartphone and make it trusted, and that’s it - you can work. But sometimes, for some reason, various kinds of problems arise, and the computer stubbornly does not see iPhone.

    Causes of failures and how to deal with them

    The first possible reason is problems with the cable. Be sure to use the branded one - Lightning. Check if both ports on the PC and smartphone are dirty, then use a different, but again, original wire. This is important - since some cables from other manufacturers can only charge the device, and they simply do not support the data transfer function.

    If changing the cable and cleaning the ports did not help, make sure that iTunes is updated to the latest version. It wouldn't hurt to update the accompanying software and the computer itself, as update conflicts can cause errors.

    Reboot both devices. Connect again with the cable (this time you can insert it into another USB port on the PC to eliminate, at the same time, the possibility of failure of one of them).

    It will also be useful (to eliminate problems with an authorized computer) to repeat the procedure on another device.

    Sometimes, the presence of previously installed software for smartphones from other manufacturers on the PC can also prevent iTunes from working correctly. Uninstall them, reinstall iTunes, check if the problem is resolved.

    Another software reason why the iPhone remains “invisible” is that computer security systems and antiviruses block the automatic connection of iTunes to Apple servers as a suspicious process. Again, update all relevant applications. Temporarily disable them or delete them, and try connecting your iPhone to your PC again.

    It will also be useful (to eliminate problems with an authorized computer) to repeat the procedure on another device. Maybe the problem is not in the iPhone at all.

    Are there any problems left? Let's dig deeper!

    If, after carrying out all the above mentioned manipulations, the computer still does not see the iPhone, you will have to resort to methods for more advanced users.

    When you see windows like this and for some reason errors are displayed, it means that there are problems with the Apple Mobile Device service, which is responsible for the correct operation of iOS devices. Then you will have to restart it - often this is enough to solve the problem.

    Before doing this, you should turn off iTunes and disconnect your smartphone. Then, based on your OS version, do:

    - For Windows - In Start, in the context menu - “Run”, type services.msc. Find it in the list Apple Mobile Device and stop this service by selecting the appropriate tab on the left. After stopping, start the process again - in the same window. Connect your device, launch iTunes - everything should work.

    If restarting does not help, you must completely remove all components and reinstall AMD and the current version of iTunes. More details on how to do this correctly can be found in the manufacturer’s explanations.

    — If there are problems with a Mac-based control panel, the algorithm of actions will be as follows:

    Add to cart at Finder the following elements:

    1. iTunes installation folder with all contents, as well as its shortcut from the launch pad;

    2. files: AppleMobileDevice.kext and AppleMobileDeviceSupport.pkg. The path to them: from Finder - to the System, then - to Libraries and, for the first - to Extension, for the second - to Receipts.

    After restarting your computer, empty the entire contents of the Recycle Bin and restart the system again. After reinstalling the new version of iTunes, the problem should be resolved.

    In some cases, resetting the Lockdown folder in the PC menu helps.

    - On Windows - select Find - %ProgramData% - in the start menu. Once you open the Apple folder, find the Lockdown folder stored in it and delete it. Be sure to restart both your PC and iPhone after this, otherwise later, when you start iTunes, it will always give an error.

    - On Macintosh - through Finder, go to “folder”, enter the following combination - /var/db/lockdown. Then from the “View” menu go to – Icons, and in the Finder window, you will see files with names consisting of a set of letters and numbers.

    Now select everything by going to the menu - Edit - in Finder. Then in – File – click – Move to Trash. Only the contents of the Lockdown folder should be deleted; the folder itself should remain – just empty.

    Device problem

    If the above steps do not lead to success, then most likely there is a hardware problem in the device itself. The connector cable or power chip could have failed, or the printed circuit board tracks, etc. could have been damaged due to various mechanical factors. breakdowns. Then only repairs will save you. And only a specialist, after conducting diagnostics, will tell you why this or that problem occurs. We do not recommend disassembling the iPhone yourself - it may cost you more. And warranty service does not apply to devices opened in non-certified centers.

    Probably everyone who has ever dealt with Apple technology knows that it is possible to fully use the functionality of an i-smartphone only after mastering the iTunes program. It allows you to exchange between Apple devices and a PC, as well as a number of other useful manipulations, and therefore if the computer suddenly does not see the iPhone, this turns into a real problem.

    Unfortunately, the statistics of user requests are not reassuring - the computer does not see the iPhone 5, does not recognize the iPhone 5S via USB, the laptop does not display my iPhone 6 - thousands of owners google similar requests every day in the hope of solving the problem themselves.

    However, in most cases, it is true that you can solve it yourself without the help of professionals. In this article, we will analyze the reasons why the computer does not see the iPhone, and we will also tell you what to do if this situation arises. The recommendations below will help users of all models of i-smartphones - iPhone 6, 4S, and any others.

    In fact, to the question - why doesn’t the iPhone connect to a personal computer - there are only 4 answers. Here they are:

    • There is a problem with the USB ports
    • The functionality of the connecting cable is impaired
    • A software conflict has occurred
    • Broken iPhone

    However, each of these situations can arise for different reasons and the options for solving the problem in one case or another will be different. So next we will look in detail at each of the above reasons and tell you how to fix this or that problem with synchronizing your i-device and PC.

    Problems with USB ports

    A problem with USB ports is one of the most common reasons why your computer cannot see your iPhone. Especially if your PC is, as they say, not the first freshness. USB ports are not the most reliable part of a computer, and therefore, often after 3-4 years of operation, when trying to connect this or that device to them, various problems appear - from a banal freeze to a complete refusal to recognize the device.

    How to understand that you are dealing with problem ports? First, try connecting your iPhone to another USB port - it often happens that one has already failed, but the second is still working properly. No visible progress when connecting to a different port? Okay, let's explore the problem further - connect the i-gadget to another PC. Is he not around? Then we go the other way - connect any other device to the PC via USB. Like the iPhone, it doesn’t show up? Then, well, the answer has been found - you have a problem with the ports. Sometimes, by the way, you can revive them by simply cleaning them - take alcohol and a cotton swab and responsibly remove all dirt and dust. Perhaps this step will make the ports work and synchronization will be successful. If this does not help, restart your PC. Also unsuccessful? Then, most likely, you will have to change ports.

    The functionality of the connecting cable is impaired

    If USB ports are not the most reliable part of a PC, then the connecting cable for charging and connecting to a computer is not the most reliable part of an iPhone. Users have been scolding the Apple giant for this problem for several years now, and not without reason. The “native” cable is not cheap, but it quickly becomes unusable, and the Chinese one does not always “know how” to interact with iTunes. That is, it will charge the smartphone, but it will not establish a connection between the PC and the iPhone.

    So if the iPhone does not connect to the computer via USB, and you have already checked the ports and they are working, it’s time to start diagnosing the cable. Many people check the cable this way: they connect the iPhone to the charger and if the battery starts charging, they consider it to be working, but such diagnostics are not entirely correct. You see, the peculiarity of the structure of the iPhone cable is such that to connect the PC and the i-device, all contacts must be in good working order, but for charging, this is not the case.

    The only way to check if the problem is in the cable is to connect the iPhone to the computer using another ORIGINAL a cable through which another “Apple” is perfectly recognized on your PC. And only after the success of this operation can we say unequivocally that the cable is to blame.

    By the way, sometimes, in order for the connecting cable to work, as in the case of USB ports, cleaning the contacts helps. But in most cases it needs to be replaced.

    Software conflict

    Both the cable and ports are working properly, but your iPhone won’t connect to your computer? Let's consider the following problem - software conflict. Underneath this scary headline are very banal reasons why you can’t connect your iPhone to your PC.

    Firstly, it may be that iTunes has not been updated for a long time, in which case you just need to go to the official Apple website and download the current version.

    Secondly, there is a possibility that the computer does not see the device due to an incorrectly configured antivirus or firewall. Perhaps the security program classified the iPhone as an unsafe device, or considered iTunes' attempt to contact Apple servers to identify the i-gadget suspicious. To check the relevance of this communication problem, you need to temporarily disable your antivirus and/or firewall and see if the situation changes. iPhone started to show up? This means that the problem is in the security programs and they need to be reconfigured so that they do not consider the activities of iTunes and iPhone suspicious.

    Another software-related reason why a connected iPhone cannot be seen is a malfunctioning Apple Mobile Device Service. To resolve the problem with it, restart it. Click the "Start" menu, go to "Control Panel", then "Services". In this section, find the Apple Mobile Device Service and double-click on it. A new window will open, in it click “Stop” and then “Run”. And also check the “Startup type” parameter, it should be automatic. After making the adjustments, we restart the PC and check if our problem has been solved.

    The iPhone itself is broken

    And finally, about the saddest thing - all the ports are working and the cable too, iTunes is the latest, security programs are disabled, the AMDS service is working properly, but synchronization between the iPhone and PC still fails? Then the problem is in the i-smartphone itself. There may be a software failure and a simple reboot of the iPhone will help - do it and try again to synchronize with the computer. Didn't help? Then it’s a matter of problems with the hardware, and in such a situation we recommend not to engage in self-diagnosis; the best solution is to take the iPhone to a service center, where they are guaranteed to find the problem and help fix it, and the device itself will not be damaged.

    Why doesn't the computer see my iPhone as a flash drive?

    Newcomers to the Apple world often search the Internet for an answer to the question: “Why doesn’t the computer see the iPhone 5 (any smartphone model can be there) as a removable drive?” And if you have the same question, we hasten to make you happy - everything is fine with your device. The fact is that iOS, the platform on which all i-gadgets operate, is closed, which significantly increases the security of Apples, but often negatively affects their ease of use.

    In particular, the computer really does not see the iPhone as a flash drive - in Windows Explorer it is displayed as a portable device or even identified in the “Other devices” category. If you double-click on the iPhone icon, a folder with photos taken on the device will open and all the user can do is transfer them to the PC, and even the reverse operation will not be available. If you want to record a photo on your i-smartphone, welcome to iTunes.

    We emphasize! This state of affairs is relevant for all PC operating systems and for all iPhone models - neither Windows 7 nor Windows 10 sees the iPhone as a removable disk - this is a feature of iOS. If on some portal they give you recommendations that supposedly will help you see your iPhone as a flash drive, you shouldn’t trust them!

    Let's summarize

    There are a lot of reasons why the PC does not see the iPhone 4 or any other, but in most cases the user can independently diagnose the problem and solve it. We hope this article will be of great help to you in this matter! However, do not overestimate your strength - if the problem is in the hardware of the iPhone itself, you are unlikely to be able to independently identify the cause of the problem and fix it. Of course, you can say - why can’t I disassemble my device itself? You can do it, but what will it give you? Even if you see a damaged microcircuit, will you dare to remove it yourself and install a new one? Not sure? Then there is no need to go inside such a complex device as an iPhone, it’s better to trust the pros! However, we hope it doesn’t come to that!

    The iPhone is a legendary device and an object of desire for millions of people around the world. However, even with this phone there are difficulties. Let's try to figure it out and what to do about it. The Apple phone is also popular in our country. Despite the fact that this device is much more expensive than its competitors, it is in incredible demand - it is prestigious and elegant.

    Why the computer doesn't see the iPhone: reasons

    So, you connect your iPhone to your computer, but the answer is silence. First of all,

    experts advise examining the cable for possible cuts or cracks. This is especially true for people who have pets. If such an inspection does not produce results, try inserting the cable into a different USB port - this may be the problem.

    Also take a look at the phone connector - there is a chance that the contacts have oxidized. To bring them back to normal, just use an eraser by running it directly over the contacts.

    If, however, the computer does not see the iPhone due to the cable, and it needs to be replaced, we recommend purchasing an original part - even if it is made in China, it costs a little more than a copy, it will work much longer. Counterfeits are prone to glitches and break quickly.

    The computer does not see the iPhone: the problem is in the communicator

    If you were able to find out that neither the USB port nor the cable is to blame for the problem, most likely the problem occurred in the phone itself. In practice often

    The bottom cable becomes unusable. This part breaks, as a rule, when the smartphone is subject to falls. Probably, one day the phone fell on the back of the case, and this affected the performance of the cable.

    If, for example, the computer does not see the iPhone 5 for the reason described above, the work to replace the specified part will cost about 1000 rubles, possibly higher. In this case, the price does not significantly depend on the modification of the communicator. We also note that sometimes iPhone owners change the cable themselves.

    However, it is highly not recommended to take such actions without the necessary skill, since there is a high probability that you will not be able to put the smartphone back together unless you have professional knowledge in this area. Thus, something else may fail along the way.

    The destructive power of water

    Very often the problem occurs when moisture gets into the smartphone. You may object: “The computer doesn’t see the iPhone 3g, but I didn’t go swimming with it.” This is not necessary. It is enough just to keep the communicator in a room with high humidity. This can cause serious problems because moisture still gets into the interior of the phone.

    If you recognize your case in these lines, you need to turn off the device and

    contact the service center specialists. But particularly inventive users disassemble the communicator themselves and then dry it. However, you can resort to such measures only if you are absolutely confident in your own abilities.

    It's all the current's fault

    From time to time, the computer does not see the iPhone 4s (possibly another modification) due to problems with the power chip. Unfortunately, this part is expensive, and replacing it can cost about 3,000 rubles, and sometimes more.

    In addition, we must not forget that firmware can also show character. Failures are especially frequent in the case of unofficial firmware. You need to return the phone to its “clean”, factory condition.

    Possible solutions

    When it comes to a USB cable, when replacing it with a working and proven one, it’s good that you can purchase such a useful thing in many electronic stores.

    If the problem is internal and you have experience in iPhone repair, you can replace the broken part yourself. If you do not have the necessary knowledge, contact professionals from branded service centers.

    iTunes App Doesn't Notice iPhone, or Software Issues

    First, reinstall the iTunes application by downloading the latest version from the official website. If this doesn't help, let's move on to setting up the operating system.

    If the Windows XP platform is deployed on your computer, you must perform the following steps: close iTunes, having first disconnected the device. Go to the “Start” menu, select “Run”, and enter “services.msc” in the window that appears. A similar result can be achieved by going to the “Control Panel”, the “Administration” section, the “Services” item.

    the service will restart and iTunes will be fully prepared to work together with the communicator.

    If you have Windows 7 or Windows Vista installed on your computer, the action plan is as follows: go to right-click on “Apple iPhone” and select the “Update Driver” function, which is present in the appeared Next, search for the driver on the computer using the appropriate item.

    After this, we are interested in choosing a driver from the list of already installed ones. We turn to “install from disk”. In the dialog box that appears, click the “Browse” button. Go to drive “C”, the “Program Files” folder, then “Common Files”, then “Apple”, the “Mobile Device Support” we need and, finally, the “Drivers” directory. Run the file “usbaapl”.

    Click “OK” in the installation from disk window. Click “Next” and complete the driver installation. Open iTunes to check if the device is recognized correctly.

    If the problem occurs in the Mac OS X environment, disconnect the communicator from the computer, first closing it in iTunes. Open a file manager called “Finder” and move several items to the “Trash”: the folder with the “iTunes” application, a shortcut for this program from a special launcher, the files “AppleMobileDevice.kext” and “AppleMobileDeviceSupport.pkg”.

    We restart the computer, delete the contents of the Recycle Bin, and restart the computer again. Download the latest version of the iTunes application for the Mac platform. We connect the device and use iTunes. So we have looked at the main cases in which the computer does not see the iPhone, as well as ways to solve this problem. Just a few simple steps can help you get rid of the problems that have arisen, but if this does not happen, you should take the device to a service center for in-depth testing as soon as possible.

    Most modern iOS devices can work remotely from a personal computer. However, sometimes circumstances develop in such a way that connecting an iPhone to a computer becomes simply necessary.

    Many users, when connecting a device to a computer, very often encounter a problem when the PC does not see the communicator connected via a USB port. Often the problem is hidden in the absence or incompatibility of drivers; the USB cable may also be damaged or simply connected incorrectly. To troubleshoot problems, you must first identify their cause.

    There are a large number of such reasons, from the simplest ones, which you can eliminate yourself at home, to the most complex ones, in the presence of which you cannot do without the help of a specialist.

    The most common causes of the problem are the following:

    Cable fault

    This factor is the most common when the communicator is not connected to a computer. Very often, the connecting cable may have various internal damages, which are sometimes not noticeable at first glance. To fix the problem, first of all you need to carefully inspect the connecting cord for possible deformations.

    If for some reason this is not possible, you must try connecting the devices with a different cable. If it turns out that the cause is hidden in a cable malfunction, then you can try to eliminate it in the following ways:

    • buy a new cord;
    • if the damage is external, then you can try to eliminate the deformation with your own hands;
    • Contact your nearest computer service center.

    USB port problem

    With this problem, the connection may be completely absent or unstable. In this case, most likely, there was a mechanical failure or clogging of the ports of the computer or the iPhone itself.

    Very often it is not possible to connect devices if the problem is with the USB driver or an outdated operating system. In both the first and second cases, there will be no synchronization of the personal computer, so it will not be able to detect the mobile phone.

    In addition, various antiviruses and other programs that ensure the security of your computer and tablet can interfere with the interaction of two devices.

    An error appears when launching the Apple Mobile Device program

    In this case, you can try to eliminate desynchronization by restarting your iPhone or computer. But if you still can’t launch the program, then most likely the problem is with the Apple Mobile Device service itself. Incorrect operation of this service can be resolved by reinstalling it. But it is worth considering that in this case you will have to reinstall all iTunes software components.

    iTunes doesn't recognize iPhone

    This problem is quite common among users. Sometimes iTunes displays errors, and there are times when it does not want to work on the computer at all. The reasons for such problems can be very different: from a damaged cable to a faulty USB connector. In addition, the reasons may be hidden in the following:

    • Apple service failure;
    • outdated drivers;
    • antivirus ban;
    • influence of malicious software.

    All these reasons have a direct impact on the synchronized work between a personal computer and an iPhone. Therefore, if one of the reasons occurs, the PC will not be able to recognize the communicator.

    iPhone not working properly

    If the mobile device malfunctions, the computer will not be able to see the connected device. In this case, the communicator may not respond to touches on the display and clicks, and may simply turn off. To eliminate this error, you need to force restart your mobile phone.

    This is done by pressing and then holding the “Home” button (for 6 iPhones), the lower volume button (for 7 and 8 iPhones) until the brand logo appears on the screen (apple). It usually takes no more than ten seconds to turn on the phone.

    If this method does not help, then you need to connect the charger to the gadget for a period of at least one hour. According to the technical specifications, a properly working device should start charging after a couple of minutes.

    If this does not help, then it is recommended to check the serviceability of the slot, adapter and cable. These elements must be unclogged, without any visible deformations. If the entire charging system is working properly, but the computer still does not recognize the mobile phone, then you need to contact a service center.

    Many users who connect a gadget to a computer encounter a problem when the connected device generates an error. The main cause of this error is the “Lockdown” folder, which is located in the iPhone software files. Eliminating this error is not difficult, even for an ordinary user. To do this, users of the Windows operating system need:

    • go to explorer;
    • find the “Application Data” section;
    • open the “Apple” folder;
    • find the “Lockdown” folder and move it to the trash;
    • restart iTunes.

    After completing all of the above steps, iTunes should resume working, which will help the personal computer recognize the connected gadget.

    Correct connection of the gadget

    Each Apple gadget comes with a docking cable that provides a wired connection between your computer and iPhone. This connection is made using a USB port built into a laptop or computer.

    Connecting a mobile device resembles the principle of connecting a regular flash drive, the purpose of which is to exchange various files (photos, videos, etc.).

    In addition, you need to install the iTunes application on your computer; it is best to use the latest version, which can be downloaded through a specialized website. The only drawback of this connection is that the gadget can only be connected to one desktop computer or laptop.

    To connect you need:

    1. Connect the USB cable to the device and computer.
    2. Install the iTunes program if this program has not been installed.
    3. Launch iTunes.
    4. Set up synchronization.

    Correctly connecting devices and installing the necessary programs will allow you to connect your mobile phone to a laptop or computer without any problems.

    It happens that correctly installed iTunes does not recognize the communicator. This means that the gadget cannot connect to this program; in this case, you can use the following recommendations from experts:

    1. Make sure that the connecting cord, USB and telephone jack are intact.
    2. On the display of the connected accessory in the pop-up window, click on the “OK” button, thus allowing a new connection.
    3. Install missing drivers.
    4. Reinstall or upgrade the operating system of your computer or phone.
    5. Restart iTunes or set it to update automatically.
    6. Restart your Apple Mobile Device.
    7. Restart your PC or communicator.

    If none of the tips lead to a positive result, you must contact the service center.

    Reinstalling Apple Mobile Device

    Many users, after installing Apple Mobile Device, cannot launch it. This problem can be solved by re-downloading the program, which involves doing the following:

    • turn off the gadget and the iTunes program;
    • write “services.msc” in the command line (only for the Windows operating system);
    • in the window that opens, find the desired service and open its properties;
    • fix the startup type (set it to automatic instead of manual);
    • after a few seconds you need to click on the “start” button;
    • Then restart the computer and reconnect the iPhone via cable. Don't forget to turn on iTunes.

    If the problem cannot be resolved, you need to try reinstalling the program again.

    However, it is worth considering that reinstalling this component involves synchronous removal and subsequent reinstallation of the entire iTunes application complex. After the removal is completed, you need to download and install a new file, following the instructions.

    The PC does not see the gadget as a removable disk

    The reasons that a personal computer or laptop does not recognize the accessory as a flash drive may be the following problems:

    1. Cable damage.
    2. iTunes is not working properly.
    3. Problems with the phone itself.

    In this case, correcting the situation is not so difficult. The main thing is to correctly determine the cause of the error. If this concerns the cable, then it just needs to be replaced. If the connector is broken, it is recommended to use another one. As for software errors, you can try reinstalling or rebooting the programs.

    If you still can’t fix the problem yourself, then you need to diagnose the gadget at a service center.