• The computer showed a blue screen. How to fix Blue Screen of Death? Full interpretation of errors

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    What is BSoD

    BSoD - Blue Sceen of Death, blue screen of death. Appears in the most critical situations, when closing a faulty program is impossible.

    The Windows operating system has several layers of running programs. We see only the top one - open program windows and running services. These are what the Task Manager shows. When one of the programs makes an error that it is not able to process and work around, it, as many users say, “crashes.” You can start it again and continue working.

    Software modules running at a lower level (drivers) will not be able to restart in the event of an error. The Windows operating system tries to protect the user from many errors, but this does not always work and it capitulates, showing a sad face or a set of characters on the computer screen.

    You need to understand that drivers are an intermediary between the software and hardware of the computer. Both drivers can fail (programmers are people too, they may not take something into account or make a mistake), as well as the hardware part of the computer.

    Symptoms of BSoD

    1. The appearance of a blue screen with strange symbols or a sad emoticon.

    In 99% of cases, the computer reboots on its own due to a critical error (BSoD), but there can be a worse situation: problems with the power supply or motherboard. If you have a desktop PC, check to see if there are any bulges anywhere.

    Reasons for a blue screen

    1. Overheating. Overheating of the video card or processor leads to the blue screen of death.

    By the way, in Windows XP, when the video card overheated, a BSoD always occurred; in Vista and newer, the video driver simply rebooted. If you see the message “The video driver has stopped responding and has been restored,” then this is an overheating of the video card:

    The newer Windows, the better the protection against failures. Let's hope that in some Windows XV, instead of a blue screen, we will see an error notification that does not interfere with work.

    2. RAM failure. You can, but in order not to hit the mark, first read on - perhaps the cause of your blue screen of death is something else.

    If you installed new RAM in your computer and get frequent BSoDs, replace it at the store with a working one. There are no other ways to overcome blue screens of death when replacing RAM.

    3. Failure of other hardware. Maybe the voltage in the power supply “sags”. Maybe there is a loss of contact somewhere. Maybe your computer doesn't like the full moon. There are many reasons, one can guess endlessly.

    If, after you have analyzed the minidump (more on this below) and eliminated errors, the blue screen does not go away, you should replace all components one by one. You can’t just go ahead and determine the cause of BSoD if the error codes are different every time.

    4. Overclocking. If you are an advanced overclocker, then you know what overclocking a computer has to do with BSoD. If not, don't overclock your computer.

    5. Driver(s) failure. The cause of BSoD is not necessarily a hardware problem. Unstable drivers are a frequent guest on user computers. How to identify a faulty driver will be discussed next.

    6. Viruses. Be sure to check your computer with some or .

    I never tire of being amazed at the self-confidence of users who say “ I have no viruses and no antivirus either! I have a straight hand/I only use trusted sites/sometimes I check with a one-time antivirus and that’s why everything is fine!". Leaving aside the debate about how you can live without an antivirus, think about it: if a person sees BSoD, he has This is no longer a normal situation. How can you say that there are no viruses and this is not the cause of the blue screen?

    Also, do not think that if you have an antivirus installed with the latest databases, there cannot be viruses. Check with others to completely rule out the possibility.

    7. Antiviruses. It's funny (and sad) that antiviruses can cause crashes. Remove your antivirus temporarily. Have blue screens of death stopped appearing? Install a new one so that blue screens do not appear due to reason No. 6.

    8. Windows updates. Developers at Microsoft sometimes test updates poorly. Because of this, some people completely disable Windows Update and sit without updates, although this is not an option. Control Panel - Programs and Features - View installed updates- right click - Delete according to the updates installed recently, then check the operation of Windows. Has everything returned to normal? Just don't install updates for a couple of weeks - usually during this time some kind of corrective update for the update comes out and everything becomes fine.

    9. Programs crash. This happens, but rarely. If you see BSoD during a game or when running a specific program, I advise you to check your computer for overheating, because most programs are not capable of causing a blue screen, with the exception of those installing drivers into the system (antiviruses, virtual disk emulators, game protection systems like PunkBuster, accounting programs that work with digital keys).

    10. Hard disk file system errors. It won't be amiss

    Let's find out the cause of BSoD

    As you can see, there are quite a lot of reasons and there is no point in guessing. Fortunately, the blue screen of death contains clues as to why Windows suddenly started to crash. Among the incomprehensible text there will be error codes containing a direct indication of what caused the failure.

    Most often you are BSoD you won't see, since Windows settings by default enable restarting the computer in case of critical errors.

    You can disable automatic restart of Windows like this: Control Panel - System - Advanced System Settings - Options- check/uncheck the boxes as in the screenshot below:

    Pay attention to the “Small memory dump” item - check it too.

    Google the error code from the Windows Log

    The “Write event to system log” checkbox is checked by default, which means error codes will be in the Windows Log.

    Go to Control Panel - Administration - Event Viewer - System- and look for a line in the list that coincides in time with the appearance of a blue screen or restarting the computer:

    Look for the error code (in the screenshot above it is 0x0000009f) in Google and read the first few sites in the results, follow the recommendations that have helped others. If a driver is specified (a word ending .sys, then it’s generally great - the likely culprit was found immediately, you need to install a driver for this device of an older/newer version. If there is no clear and clear indication on the Internet of the cause of BSoD for the specified error code, read my instructions further.

    If there is nothing in the Windows Log, wait for the blue screen to appear and look for the error there:

    Just search Google for information on the error code and follow the recommendations.

    Analyze the minidump

    Unfortunately, if the problem is a faulty driver, this is not always shown on the blue screen. The error code is also not always informative. You need to analyze the minidump file that is created when a BSoD occurs and contains information about the failure, in particular which drivers reported the error. There are two programs for minidump analysis: Windows Debugging Tools and BlueScreenView. Unfortunately, the first one is too complicated for novice users, although it gives a more informative result. In 99% of cases, the second, simple and free BlueScreenView is enough.

    The BlueScreenView installer is available at this link.

    After starting the program, you will see a window in which at the top there will be minidumps created by the system and information about them, at the bottom - a list of drivers. Failed drivers will be indicated in yellow.

    Example No. 1 - the video card is to blame

    A blue screen appears with the text ATTEMPTED_WRITE_TO_READONLY_MEMORY. Let's look at the minidump:

    The ATTEMPTED_WRITE_TO_READONLY_MEMORY error, judging by googling, is caused by some driver. The likely culprit in this case is nv4_disp.sys. There are others, but they are part of the system and are statistically unlikely to be the cause. A Google search showed that nv4_disp.sys is a video card driver from nVidia. Three steps:

    1. Check the video card for overheating.

    2. Installing an older video card driver (new if the old one is installed). This is done with any drivers, not just video cards.

    3. Installing the video card in another computer.

    4. If a blue screen appears on another computer, take the video card to a service center. If the warranty is still valid, you can replace it with a working one free of charge.

    5. Doesn't the blue screen appear on another computer? Try installing a different power supply on yours - this may be the reason.

    6. Doesn't help? Reinstall Windows completely.

    7. If this does not help, take it to the service center for diagnostics.

    Example No. 2 - the culprit is not at all what was expected

    A blue screen with the message PAGE_FAULT_IN_NONPAGED_AREA is associated with many problems:

    If the likely faulty driver was ntfs.sys, then I would recommend checking the hard drive for errors, as well as replacing the cable that goes from the hard drive to the motherboard. In this case, BlueScreenView points to the USB port driver and this could be true, but where I took the dump from as an example, the person’s motherboard is at fault - the capacitors on it are swollen. The solution is to pick up the system unit and head to the service center.

    Example No. 3 - the antivirus is to blame

    I found this minidump on the Internet:

    The culprit was SRTSP.SYS, an antivirus component from Norton. Solved by removing it.

    Example No. 4 - “broken” RAM

    A blue screen with MEMORY_MANAGEMENT is a sign that the RAM is unusable:

    BlueScreenView points to the likely culprit - ntoskrnl.exe. This is the Windows kernel and cannot be the cause of the BSOD. In 99% of cases, the cause of a blue screen with the MEMORY_MANAGEMENT error is “broken” RAM. We'll have to change it.

    Results of the analysis of examples

    1. BlueScreenView indicates a failure in the driver, and the hardware with which the driver interacts may be to blame.

    2. You can determine whether the failure is in the driver or the hardware by searching through both the drivers and the hardware. Install old drivers (for example, those that came with the disk), download new ones.

    Blue screen is a very pressing problem that hundreds of users are struggling with. Why does a blue screen appear and how to solve this problem?

    A blue screen often appears when you use non-licensed software, so if such a problem already exists, then think about purchasing licensed software. On licensed systems, a blue screen will never appear. What should you do if you don’t have the money to buy expensive software, but the blue screen still haunts you?


    It is also called BSOD or STOP error. It is in vain that many people slander Bill Gates that he came up with a crooked operating system that constantly produces an error in the form of a blue screen with different configurations. If it weren't for the blue screen, many computers would lose a lot of important information. A blue screen refers to hardware errors, in other words, the problem may be in the hardware or their drivers. If the problem is not corrected in a timely manner, it may affect the operation of your computer and the integrity of the spare parts.

    - This is not a widespread problem, but most likely a defensive reaction of Windows. When the system does not find the optimal solution to the problem, then for insurance, a blue screen is turned on, which shows all the detailed information about the error and says what further actions need to be taken to solve it. Most often, a blue screen appears when some hardware in the computer malfunctions. The reason may be RAM or hard drive, video card or power supply and others. BSOD can appear due to pirated software, non-original drivers, and any other programs that you downloaded from the Internet and installed on your computer.

    I want to please you that soon the blue screen will disappear altogether, since Windows 7 is one of the last operating systems where it can appear. Don't get too excited because other Microsoft products will have black screens instead of blue ones. By and large, this problem does not solve, so it is worth understanding well how to deal with it and what it is.

    I think everyone already knows what a blue screen looks like. I am sure that most users do not know how to solve this problem. It happens that a blue screen appears for a couple of seconds, and then the computer immediately restarts. Often the PC may reboot on its own after a blue screen appears. Many people solve this problem by reinstalling the system, but as practice shows, this is far from the best option and it does not always help solve the problem.

    You can read the error very simply. You need to press and hold the F8 key as soon as the computer restarts. Then select “disable automatic reboot” from the menu list. After restarting the computer, you should again see a blue screen that will not go away. Carefully write down everything you see on a piece of paper or take a photo of the monitor screen with your camera. It is very important to rewrite the last line, which begins with the words STOP. What needs to be done next?

    First you need to perform a number of standard simple steps, which often help fix the problem very quickly. Determine whether your problem is software or hardware. This can be done very simply, you need to take a Live-CD, every system administrator or computer technician should have one. If this is a hardware error, then even with a Live-CD you will still get a blue screen.

    Next, you need to turn off the computer and turn it on after a while. If nothing changes anyway, then think carefully about what you recently installed on your computer and changed some components. Often new devices cause this error because they conflict with Windows. Try to put everything back in its place and check again. If the system boots and BSOD appears, but not as often as before, then you need to try updating the system through the official Microsoft website.

    A blue screen can also appear when the power supply is very low. Check your voltage. If you don’t know how to do this yourself, then it’s better to call an electrician, because it can be life-threatening. Test your RAM with Memtest. The check lasts a very long time, on average from 6-9 hours, but it will accurately provide all the information about the state of your memory. If the RAM is broken, then it is better to replace it. This is often the cause of blue screens.

    Check your hard drive. I recommend using the MHDD program. You will find all these programs on the Live-CD. If everything is fine here, then go to the BIOS and reset the settings to default. Check which BIOS version you are using, if there is a newer one, update it.

    In conclusion, I want to give a little hint. There are many sites on the Internet that have a complete explanation of any BSOD error. It is enough to know the error code that begins with 0x000...., after which you will receive recommendations that will help fix the problem. In any case, diagnosing your equipment will not harm.

    One of the biggest annoyances that users have to face is the critical OS error that causes the Windows Blue Screen of Death. Today we will analyze the reasons for its occurrence and consider methods to eliminate it.

    The “blue screen of death” got its name from the background color on which error data is displayed. For shortening, the English name was transformed into the abbreviation BSOD. To understand the reasons for this, let's look at the architecture of Windows NT operating systems. In general, thanks to its modular structure, the OS divides all running processes into user processes and those executed in kernel mode. The former have limited access to system resources and peripherals, while the latter have unlimited access. BSOD errors occur at the kernel level when the system detects a critical code error or an inability to perform operations. In this case, the operation of the OS immediately stops, and unsaved data is deleted.

    Causes

    Since kernel errors are considered critical, Microsoft is forced to respond to them and keeps statistics on their occurrence. The aggregated data looks like this:

    • 70% - drivers are not working properly;
    • 15% - unknown reasons;
    • 10% - hardware configuration failure;
    • 5% - errors in Windows executable code.

    Unfortunately, there is no detailed information regarding drivers. However, the available information is sufficient to localize the problem with a high degree of probability.

    Error data output

    For the lucky users who have never encountered a BSOD, we will show you what the Windows 7 blue screen of death looks like.

    The following data is displayed on the monitor:

    1. Text error code.
    2. Primary recommendations for its elimination.
    3. Technical information with error codes.

    The blue screen in Windows 10 has changed its tone, and the amount of information displayed has been significantly reduced.

    Now the user has access to the following data:

    1. Link to a web page that describes the problem and how to resolve it.
    2. Text information with an error code for calling technical support.
    3. QR code. It is assumed that the user reads it using a smartphone and is taken to a page describing the problem.

    Usually the computer reboots after a few seconds to prevent damage to the hardware configuration. Let's figure out what to do if you did not have time to read the information necessary for diagnosis.

    Disabling automatic reboot

    Settings related to how the OS behaves in the event of critical failures can be changed. Launch the control panel and go to the section indicated in the screenshot.

    In the window that appears, select the item marked in the quick jump area.

    In the “System Failure” block, uncheck the box indicated by the arrow and confirm your decision.

    Now, when a Windows 7 blue screen error occurs, you can read the technical information displayed on the monitor.

    Additional error information

    If the cause of the blue screen of death in Windows 7 has not been established from preliminary information, the user can study additional information. Any event that occurs is recorded in the system log, which can be accessed using the control panel.

    Select the section marked in the screenshot.

    A list of administration parameters in which we are interested in the event viewer will open.

    On the left side, expand the list of Windows logs. A list of system events will appear in the middle area of ​​the window. By checking the error notification you find, you can view details about the culprit.

    Complete information about the crash can be retrieved from the automatically generated dump file. To do this, you will need to download a special utility. The simplest and does not require installation is BlueScreenView. On the developer’s website you can additionally download a file with a Russian translation of the interface. By using it to open the dump created by the system, you can analyze in detail the Windows 7 blue screen error codes that appear.

    Restoring functionality

    It is better to leave the study of the reasons that led to a failure in the system kernel to specialists. They will be able to read BSOD codes much better than the average user. Let's look at how, following Microsoft's recommendations, you can remove the blue screen of death yourself.

    1. If any changes were made to the BIOS before the OS crash, return the settings to their original state and disconnect peripheral devices. If possible, we also try to return the hardware configuration to a state that ensured stable operation. For example, if the error appeared after replacing components, replace the old video card or RAM sticks. Thus, we undo all recent physical actions on the PC that could have led to the system error.
    2. You can fix a blue screen caused by software errors by installing the latest OS updates or the latest driver versions from the manufacturer’s website. In some cases, on the contrary, you have to roll back the system to a stable state using restore points.
    3. We test the hardware configuration to identify any errors or conflicts.

    Checking HDD and RAM

    Open "Explorer". In the quick jump menu, select “Computer”. Having selected the system drive, call up the context menu.

    In the HDD properties, go to the “Service” tab and open the item indicated by the arrow.

    We check both parameters in order to not only identify, but also, if possible, eliminate existing errors. Let's start the check.

    Since the selected disk contains a running OS, we will be prompted to check it when rebooting. We agree to this condition by clicking the marked button.

    Go to the control panel and again find the administration section. Open the list of tools it contains and select the marked one.

    We use the first point for diagnosis. Now, having rebooted the computer, we will conduct two hardware configuration tests at once.

    The RAM check is performed first.

    Next, testing of the hard drive starts.

    If there are errors, information about them will be displayed on the screen after Windows starts.

    Windows 10

    All the described steps also apply to Windows 10, since both operating systems are based on the same NT kernel. To avoid switching between the old and new interface, it is better for the user to immediately open the classic control panel. The required sections are marked in the screenshot.

    It is worth recognizing that there is no universal way to cure a PC from BSOD errors. Differences in hardware configurations require an individual approach in each case. The most “neglected” options can only be “treated” by completely reinstalling the OS.

    BSOD (English. Blue Screen Of Death

    BSOD- this is the name of the message that appears in the Windows operating system, in case of a critical system error, translated into Russian - blue screen of death. This screen appeared in Windows NT and, since then, has been present in all versions of this operating system, and it is called so ominously because after its appearance the OS actually “dies” (goes into reboot), dumping and losing all unsaved data .


    Why does BSOD occur? This error awaits you if any the driver will attempt to perform an illegal operation, and it doesn’t matter whether it’s a hard drive driver, without which it’s really impossible to work, or a network/sound card driver, which doesn’t affect the operation of the main functionality of the system... the result is the same: BSOD and emergency reboot.

    Driver problems causing blue screen death can be divided into two types:

    • hardware problems (RAM, motherboard, hard drive, non-standard devices...),
    • conflict of software drivers (antiviruses, emulators, firewalls...).

    There is an indirect sign by which you can determine the cause of BSOD.

    If a blue screen appears with different error codes (on random drivers), the most likely cause is problems with computer hardware. To check this version, you must first examine the equipment for possible overheating: processor, coprocessor, video card, hard drive, etc. The temperature of devices can be viewed in the BIOS or with specialized programs that are easy to find on the Internet. Temperatures above 65-70°C are cause for concern.
    If overheating is not observed, it is worth visually inspecting the motherboard and power supply for swelling of the capacitors (leaked electrolyte).
    You also need to check the BIOS settings, it is advisable to reset them to default settings. It would not be superfluous to update the BIOS version from the motherboard manufacturer's website, or, at a minimum, remove the battery from the motherboard and, after waiting about a minute, insert it back.
    Try running various tests on your computer (memory, video card, processor) using special utilities.
    If you have several RAM modules installed on your computer, try leaving one of them and check the operation of the system.
    The last way to check is to completely remove all the boards from the connectors, blow out the computer with compressed air, clean the contacts on the boards with cotton wool soaked in an alcohol solution, dry and put everything back together.

    If a critical error occurs constantly with the same error code (driver name), then the problem is more likely with a driver conflict or an incorrectly written driver. In this case, scanning priority should be given not to system drivers, but to software drivers, running in kernel mode.
    First, you should make sure that your operating system saves memory areas with errors in minidump files. On Windows, such files are saved by default in the %systemroot%\Minidump folder (C:\Windows\Minidump). If there are no files in this directory (there is no directory itself), you must enable this option at:
    For Windows XP Control Panel - System - Advanced - Boot and Recovery - Settings...
    For Windows 7 Control Panel - System and Security - System - Advanced system settings - Startup and Recovery - Settings...
    Under the heading "Write debugging information" you need to set Small memory dump(64 KB for Windows XP, 256 KB for Windows 7).

    This will cause minidump files to appear in the default folder after every system crash. The file names will indicate the date of saving and the serial number of the saved file for this date. You can open such files with special programs that can be easily found on the Internet using a search query. By opening the minidump file for the date you are interested in, you can see which driver caused the crash, after which you can roll back/update this driver, reinstall the conflicting software, and perform other actions to restore the computer’s functionality.
    Blue screen of death – This is a message from the operating system about a critical error. In this way, Windows lets us know that there are serious problems with the computer that require immediate user attention. Let's try to figure out what can cause the blue screen of death, how you can prevent its occurrence and how you can fight it.

    What is a blue screen of death?
    In order to identify the causes of the blue screen of death, you need to understand what it is. Blue Screen of Death or BSoD– this is what the Windows developers themselves call this type of error. Blue – because the message from the system is displayed on a blue background. Screen of death - since further operation of Windows after such an error is impossible, you must restart the operating system, and all unsaved data is lost. If you see a BSoD on your computer 1 or 2 times, don’t worry, operating system crashes happen to everyone from time to time. If the appearance of the blue screen of death has become regular, it is worth thinking about the reasons for its occurrence and ways to eliminate it.

    Blue screen of death, possible causes of its occurrence.

    The main causes of blue screen of death are:

    • A software failure in the operation of a device driver. This is the most common cause of BSoD.
    • A conflict in the operation of applications, as a rule, this happens if you have installed two anti-virus packages or two firewalls on your computer.
    • Installing drivers from an unknown developer - often drivers from third-party developers may contain errors that lead to interruptions in the operation of the operating system.
    • Errors in equipment operation - overheating of the processor or video card, poor contact in connectors, defective RAM chips.

    As you can see, the list of reasons for the appearance BSoD quite extensive. In order to find out the specific reason, we should take a closer look at the blue screen of death itself in Windows XP or another version of Windows. In the Technical Information block, the first line is the error code. It will be difficult for a non-specialist to understand what is hidden behind this sequence of numbers; in the second line of this block, the system tells us in which file a critical failure occurred, which led to the appearance of the blue screen of death. By the file name you can determine which device driver the error occurred in.

    How to deal with the blue screen of death.

    At the previous stage, we analyzed the causes of BSoD. Now, based on this data, we will determine why blue screen of death and what needs to be done in order to eliminate the source of the critical error.

    First of all, you need to find out which device driver is the file in which the failure occurred. After this, you need to reinstall this driver, making sure to use software from the device manufacturer. Now reboot the system and let it work, if the error appears again, you need to consider other reasons why the system is crashing. The Blue Screen of Death in Windows 7 quite often occurs due to incorrect hardware operation. Try checking with the computer disconnected from the network that the RAM and video card are installed securely in the appropriate slots on the motherboard. Often, it is poor installation or the presence of dust on the contacts that can lead to improper operation of the system.

    The most common BSoDs. Blue Screen of Death Error Codes

    KMODE_EXCEPTION_NOT_HANDLED– Causes a blue screen as a result of an error in a kernel mode process that is attempting to execute an unknown instruction. May be due to hardware incompatibility or malfunction, as well as errors in drivers or system services.

    NTFS_FILE_SYSTEM– this error appears as a result of a failure in the execution of the ntfs.sys file system driver code. The main reason may be a violation of the integrity of data on the disk or in memory, as well as corruption of the SCSI or IDE drivers.

    DATA_BUS_ERROR– the blue screen of death appears as a result of a parity error in RAM. The root cause may be incompatible or faulty hardware. The problem may also be due to an incorrect driver, as well as a failure on the disk.

    IRQL_NOT_LESS_OR_EQUAL- the blue screen of death in this case appears as a result of a kernel mode process accessing a memory area while using an IRQL level that is unacceptably high for it. This error may be caused by incorrect operation of drivers, system services, or incompatible software, such as a software emulator or antivirus application.

    PAGE_FAULT_IN_NONPAGED_AREA- the error appears as a result of the system not finding the necessary data, for example, when Windows looks for the necessary information in the paging file, but cannot find it. Often, the appearance of a blue screen of death in this case is caused by hardware failures, file system malfunctions, or a service or software error, such as an antivirus.

    KERNEL_STACK_INPAGE_ERROR- This error appears as a result of errors in reading from the page file into physical memory. The main reason for the appearance of the blue screen of death is a damaged sector of the virtual memory file, incorrect operation or malfunction of the hard drive controller, insufficient free disk space, incorrect connection of the hard drive, conflict in interrupts, defect in RAM, viruses in the operating system.

    Basically, the appearance of a blue screen of death is caused by: software (drivers), sometimes in hardware (its failure, conflicts or malfunction). In these cases, when a blue screen of death appears, you need to remove recently installed programs and drivers, as well as disable and remove recently installed hardware.

    You need to uninstall software in Windows Safe Mode. To do this, when loading the operating system, you must press the F8 key and select Safe Mode.

    A common cause of the Blue Screen of Death is overheating of the equipment (computer components). In this regard, protection is triggered, which is the cause of BSoD. To do this, you need to remove the cover of the system unit and determine the source of overheating - very often this source is the central processor, less often the video card and power supply. If a malfunction is detected, it must be eliminated, then the problem of BSoD will be eliminated.

    Most often, the main sign of any serious problems in Windows 7 is a blue screen. Moreover, its presence can indicate both problems with the hardware of the personal computer and the software.

    Fixing problems of this type is in most cases quite simple; you can almost always do it yourself. Only rarely may specialist consultation be required.

    Setting up the system to diagnose the problem

    When Blue Screenof Death appears frequently, you must first perform two operations in strict order:

    • disable reboot;
    • run a special system utility.

    Disabling reboot will allow you to get rid of automatic restart when BlueScreenofDeath appears. This is necessary in order to find out the error code that caused an emergency on a personal computer.

    This operation is performed as follows:


    After completing all the above operations, the system will no longer reboot on its own. And the user will be able to get acquainted with all the information about the problem that led to the appearance of the corresponding message on the display.

    Most often, the problem lies in the PC's RAM. You should definitely analyze it using a special utility. The OS already has the necessary software built into it to achieve this goal.

    It is launched as follows:


    You must choose the first option, as it is optimal. It is important to remember that the type check in question takes a long time to complete.

    Under no circumstances should you interrupt the process.

    After it is completed, the machine will reboot automatically. The PC display will display all the information with the test results. This will allow you to determine how to fix the problem.

    Reasons for appearance

    This type of problem can occur due to a variety of problems.

    But all of them can be divided into main categories:

    • equipment malfunction;
    • inappropriate or malfunctioning drivers;
    • software.

    The surest way to determine a malfunction is to analyze the information present on the monitor at the moment Blue Screenof Death appears. In most cases, the computer uses special character sets to point the user to the problem node. It is best to find a decoding of error codes on the Internet in advance.

    Faulty installed equipment

    Very often, the type of problem in question appears due to problems in the PC hardware. They can arise due to improper assembly or microcircuit failure. Quite often both the first and the second are present.

    The most common malfunction is swelling of the capacitors on the motherboard. Detecting this is very simple: you need to open the PC case and carefully examine the small bars with round legs on the Motherboard. If the end part of any capacitor is swollen, it must be replaced. This process is quite simple; you just need to select a component with a similar capacity.

    Often a similar problem occurs with power supplies. The presence of swollen capacitors in them can also lead to a blue screen. It is advisable to carefully inspect all components of the PC - the presence of damage (carbon deposits or other defects) indicates a hardware malfunction. Often the problems lie in the connection buses.

    Drivers

    Very often Blue Screen of Death occurs due to incorrectly selected drivers. Most often this is due to catalysts for the video card. This is especially true for applications downloaded from unofficial resources.

    Solving this problem is simple; you just need to replace the installed programs with standard ones. But sometimes it happens that dealing with a problem of the type in question is not so easy.

    If the user does not have sufficient knowledge and experience to detect the problematic driver that is causing the BSOD, then a special built-in utility for this should be used. It's called Verifier.exe, and it's very easy to find and run.

    Software

    Often, BSOD occurs due to the presence of some malicious application. An antivirus will help resolve this situation.

    At the moment, the best ones to use to check your PC are:

    • Kaspersky Anti-Virus;
    • Nod 32;
    • D.R. WEB;
    • Avast.

    Sometimes BSOD appears due to a variety of applications that for some reason conflict with drivers or other programs or utilities. Therefore, sometimes you can get rid of the blue screen of death by simply uninstalling recently installed programs.

    Memory dump analysis using BlueScreenView utility

    If a blue screen occurs in Windows 7, what should you do? You can resolve the situation using the universal BlueScreenView application. This utility does not require installation and immediately after launch, it automatically detects all dump files.

    With BlueScreenView you can easily analyze your computer's message.

    The process of viewing a dump is quite simple:

    • dump files are displayed in the upper part of the window - you need to click on the required one, and the drivers that caused the BSOD will be displayed in the lower area;
    • you need to double-click on the desired item - this will allow you to see the parameters in a tabular format;
    • click on “settings” - “selected window mode” - “drivers found in the crash track”;
    • right-click and select HTMLReport.

    Photo: dump analysis and error viewing

    The information received can be sent to the support service, or analyzed independently - if the user has the appropriate knowledge and skills for this. If necessary, you can view the original BSOD screen using the utility in question. It has very wide functionality and many settings, which is why it is quite popular.

    Video: problem solving

    Common errors

    Figuring out how to find out the cause of a BSOD is quite simple. It is much more difficult to eliminate it. Usually the error is displayed on the monitor screen in the form of a hexadecimal code, which can be easily translated into plain English.

    The most common errors that occur are:


    It is necessary to find a translation of error codes into English or directly into Russian in advance. This will make it possible to simplify the task of troubleshooting the type of malfunction as much as possible. If for some reason it was not possible to resolve the problem, then you should contact competent specialists.

    Avoid occurrenceBSODor you can eliminate it after it appears using some actions:


    Also, often the cause of the appearance of the blue screen of death is an installed unlicensed operating system. Perhaps installing the original distribution will get rid of the troubles.

    The best way to solve the problem of BSOD on a PC is to simply prevent it from occurring. It is necessary to update the software in a timely manner, and not to use pirated programs or operating systems. It is imperative to monitor the hardware (temperature conditions, dust levels). All this will avoid the need to waste time fixing problems.

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