Managing your MTS number via the Internet. MTS "Mobile Assistant" service: how to connect and disconnect through your personal account

Do you want to manage your mobile communications yourself?
Control the account balance, replenish it and manage money?
Connect and disconnect services, choose optimal tariffs,

MTS Internet Assistant - convenient way control your mobile communications.

Access to and use of the Internet Assistant is free. Connecting and disconnecting services, changing tariffs are paid in accordance with your tariff plan.

How to use

Step #1. Set a password. To do this:

If you have forgotten your password or entered it incorrectly

If you have forgotten your password, simply set a new one.
If you enter the password incorrectly 3 times in a row, access to the Internet Assistant will be blocked for 10 minutes. Please try again after this time has elapsed.

What should I do if I can’t log into the Internet Assistant?

Tip #1. If, when you try to log in, you are informed that your number is not connected to the Internet Assistant service, activate the service in one of the following ways:

Activate the service following the system prompts.

Tip #2. If you try to log in and it says your password is incorrect, reset your password using one of the following methods:

The password must consist of 4-7 digits.

Tip #3. Make sure your browser supports Internet Assistant. Correct work provided when using the following browsers:

Microsoft Internet Explorer versions no lower than 7.0;
Mozilla Firefox versions no lower than 2.0;
Apple Safari versions not lower than 3.0;
Google Chrome version no lower than 2.0.

Tip #4. Enable the “record cookies” option in your browser.

Tip #5. If you are working through a proxy server, make sure that it allows connections via HTTPS protocol(port 443).

Security and privacy

To ensure that your use of the Internet Assistant is safe and confidential, you must remember the following:

Everything that happens under your password in the Internet Assistant is considered your actions.
All actions in the Internet Assistant are documented using special equipment.
The inactivity time in one session of working with the Internet Assistant is 20 minutes. To continue your work session, re-enter your phone number and password.
If the password is entered incorrectly 3 times in a row, access to the Internet Assistant will be blocked for 10 minutes.
When exiting the Internet Assistant, use the “Exit” link. This will allow you to complete the job safely.

The Internet assistant is unavailable when the device is blocked “Device lost”.

Instructions

To disable your service provider's Internet Assistant cellular communication MTS, type on your keyboard mobile phone next USSD request: *111*24#. Next, follow the instructions received.

Contact your nearest MTS mobile phone store. If you do not know where such a representative office is located, go to the main Internet page of the MTS provider, select your region, then go to the “Help and Service” tab and in the window that appears, click on the link: “Service area” and then - “Nearest showrooms and shops. Show the operator of the MTS representative office your passport and inform them of your desire to disable the service you do not need.

Call 24/7 telephone free service MTS network customer support - 0890 and follow the instructions from the autoinformer. If you do not hear an answer to your question in automated service, please contact your network operator. Be prepared to provide your passport details or other personal information that was used when concluding your contract with MTS. Then state the essence of your question

MTS can disable the Internet Assistant service without your knowledge. This will happen if you violate any clause of the concluded service agreement or take actions that your provider considers illegal.

Before disabling this service, weigh the pros and cons. After all, if you disable the MTS Internet Assistant, you will lose many different opportunities. To re-enable the Internet Assistant option, enter USSD request the following content:*111*23# or contact service center-representative office of MTS with a personal passport. In addition, you can call the above phone number of the company’s information service and decide this problem with the help of an operator on duty.

Internet- assistant – this is convenient and comfortable management of your mobile phone and all services provided by the company. Using mobile assistant and you can independently quickly and easily control your mobile communications, disable or connect the necessary services, including switching from one tariff plan to another, as well as control your balance, replenish it and manage your money in your account.

Instructions

To connect to the Internet - assistant and for MTS, just contact the MTS customer service center or enter a simple USSD request - *111*23# from your phone.

Contact the customer service center in person with your passport and a request to disable this service.

Remember, mobile Internet is assistant– this is information about:
- account status;
- remaining traffic and additional minutes or messages;
- receipt of payments;
- a list of services that are currently connected.

If you want to quickly and conveniently control your balance, manage services and promotions from the company, or perform other operations with your account, the MTS Internet Assistant will become the best tool for this. The add-on has an extensive list useful functions for all occasions. It will help with:

control of expenses for personal account;
checking incoming payments;
selection and activation of the most suitable tariff plans;
participation in promotions in which you can receive prizes from the company;
viewing the location of children's and relatives' phones;
setting up lists of favorite numbers and groups;
transferring funds to numbers of other subscribers;
setting your favorite melody instead of a beep.

A convenient and intuitive interface will make working with the MTS Internet Assistant comfortable and fast.

In order to gain access to all the optional features of the “Internet Assistant” from MTS, you must log in to the system through your Personal Account. To log into the system you need to obtain a special password. To do this, you should perform the following manipulations.

Log in to the company’s website and select the “Personal Account” section.
Follow the special link to receive the password.
Next, in the special field, enter your phone number, which will serve for further authorization.
Within two minutes, you will receive a service message from number 3339, which will indicate the password to enter the section.
Enter the password in the special field.

If you forgot registration code, or entered it incorrectly three times, it will be automatically blocked. To get a new one, just repeat the previous steps. After authorization, you can change your password to a more convenient one in the settings at any time.

IMPORTANT! After registration, when you log into your Personal Account from any device connected to the Internet (smartphone, tablet, modem), you will be automatically identified by phone number.

The “Helper” service from MTS is completely free, only the traffic used when accessing the network is paid for. Connection fee additional services and options, or tariff changes will be charged according to your tariff plan.

Privacy and Security

All information when working with the add-on is transmitted over a secure channel using 128-bit encryption. In addition, the system provides automatic shutdown with inactivity within one session of 20 minutes. Before starting work, it is strongly recommended that you read the “User Agreement”. To safely exit the function, just click the “Exit” button.

ATTENTION! Do not tell anyone your password for authorization in your Personal Account and other services from MTS for the security of your account.

Mobile assistant

For those who for some reason do not have access to the network, but need to manage expenses by number, “ Mobile assistant» from MTS.

With it you can easily and quickly:

find out everything necessary information about existing and new tariff plans;
pay the cost of services directly from your mobile phone;
check the balance on your personal account, or top up your account using a payment card;

To connect to the function, just call short number 111 and use the system prompts to make the necessary settings. After activating the add-on, you will be able to quickly manage all available opportunities using special commands.

After calling 111 you will need to dial the following combinations:

to clarify the balance – 2;
to pay your bill using bank card – 121;
find out about your tariff plan – 4;
to receive information about received payments – 13;
install voluntary blocking – 6;
obtain information about existing promotions and additional services – 7.

IN home region calls to 111 are completely free.

IMPORTANT! Any operations in the “Mobile Assistant” from MTS from your phone and using your password are registered by special equipment and classified as your actions.

By registering in the “Internet Assistant” you can not only always be aware of all promotions, favorable tariffs and offers, but also perform the most common transactions with your account in just a couple of minutes. This will save your time and allow you to stay up to date with all the new products offered by the company.

MTS Corporation is the largest operator mobile communications not only in Russia, but also in many other countries. This explains why it is constantly developing and trying to offer its subscribers the best services, modern services and additional bonuses. One of these additional services, which for many people has already become completely indispensable, is the MTS Internet assistant, which is today used by subscribers in Yekaterinburg, Kirov, Mari El, the Republic of Belarus, Ryazan and many other localities.

Service cost

Despite its enormous convenience, this service from MTS is provided to all subscribers completely free of charge, which is good news. But there are also some nuances here that may incur additional costs. If you are not using the assistant desktop computer And home internet, but directly from your smartphone connected to the network via mobile internet, the use of the assistant will be charged according to MTS tariffs.

What the My MTS Personal Account allows you to do

Thanks to this service, most subscribers have access to a large list of excellent amenities that were previously unavailable. Among them are the most basic and useful:

Expense management;
Top up your own and someone else’s mobile account;
Receiving account statements and call details;
Changing tariffs, connecting and disconnecting services;
Monitoring the location of your children or relatives;
Caution against accidentally deleting contacts, etc. useful information from the phone.

Where is the My MTS Personal Account service available?

For more than 5 years, this service has been available in many countries. For example, the Internet assistant can be used on the websites MTS Buy, MTS Bu, domain zones com.ua, as well as ru.

Ability to control from social networks

Considering the fact that social networks have spread throughout the world in recent years, MTS has made sure that Internet users can freely manage their accounts even in social networks. networks. And so it appeared special application for social networks with a personal MTS assistant account.

The advantage of such an application is that from your page on social media. networks, you can log into your account without unnecessary confirmations, additional authorizations or password entries. To install the application, you do not need to have any special skills in using a PC, since it is installed in the same way as regular social games. networks.

When starting for the first time, you need to do the following:

Enter your phone number.
Go through the authorization procedure one-time.
Link user records in your MTS personal account and social network among themselves.

Connecting the My MTS Personal Account

Regarding connecting to the service directly on the MTS website, you can also rest assured. This procedure is not particularly difficult, and no doubt both a simple student and a pensioner can cope with it.
Follow the steps strictly in order and you will succeed:

Log in to the official MTS website.
Find the personal account section and go to it.
Click once with the left mouse button on the link indicating to receive the password in an SMS message.
If you want to connect your personal account, enter your phone number in the appropriate field.
If you are helping someone with service activation, enter that person's phone number.
Expect to receive a message from number 3339.
Open the SMS and find the text with the password in the body of the letter.
The password is entered into the appropriate field on the site and allows you to log in.

Make sure not to remain inactive on the site for more than 20 minutes at a time, as this will log you out and you will have to log in again.

Manage your services easily, independently, quickly and conveniently through. It is very simple and, in my opinion, many people underestimate the capabilities of the Internet Assistant. Through this service from MTS you can easily add/remove MTS services, change tariff plans, order invoices for email or in the Internet Assistant itself. These are common things that many people use, but which are not enough for people who have not yet tried to use this service from MTS. Among the additional advantages I can mention:

In a very visual way, you can see whether you have services in your room that have a subscription fee.
The ability to check your balance without having your mobile phone at hand. This feature in the Internet Assistant will be very useful for people who control the balance of other people. For example, children who went roaming or the balance of a grandmother who lives in another city. Agree this is very convenient. Of course, you can use the related balance service, but the capabilities of the Internet assistant are much greater.
The ability to visually view the various MTS services available for connection to your number. So recently, having accessed the Internet Assistant, I was pleasantly surprised that it was now possible to connect SMS packages. Thus, by connecting the SMS package, my savings amounted to about 100 rubles per month.
Possibility to send group SMS messages. Sending SMS via the Internet assistant is cheaper than via telephone and more convenient, especially if you send them to a group of people. In this case, your number is determined.

Now talk about how to activate this service. Let's look at the example of MTS St. Petersburg.

You need to go to the website http://spb.mts.ru and click on the right square with the name “Personal Account” or here is a direct link for the North-West: https://login.mts.ru
A page will appear for you to enter your phone number and password. As a rule, the service is already activated for everyone by default. All that remains is to set a password.
To set a password, on your mobile phone dial *111*25# Call confirmation button
or call 111 and follow the prompts.
Password length is from 4 to 7 digits.
Enter the phone number without 8 or +7 and password. Click “login”. If you cannot log in, this means that you may not have services on your number.

Connect to the Internet Assistant service for free from your mobile phone in one of the following ways:
- dial *111*23# Call confirmation button and follow the system prompts;
- call 111 (if you are in home network) and follow the instructions from the autoinformer.

After logging into the Internet Assistant, familiarize yourself with the interface.