Here are the codes to disable MTS paid services. Additional services from MTS: how to disable, cost
Mobile subscriptions are designed to diversify subscribers’ leisure time, but in most cases such entertainment results in financial losses for users. Often, a subscriber can activate a particular subscription using his number, and subsequently discover that money is being withdrawn from the balance at a completely different rate than was promised upon activation.
Today we will tell you about paid Beeline mobile subscriptions: how to check all connected ones using your number, how you can put a complete ban on connecting any paid entertainment and information services.
Why do they withdraw more from my account than promised?
There are situations when cellular subscribers themselves activate various paid services on their number, and then notice that money disappears from their balance. Most often, this is encountered by those who do not carefully read the terms of a particular promotion. Yes, you can blame the operator for the fact that detailed conditions are often indicated in small print, and are often hidden behind asterisks in the description, but ignorance is not an excuse. In a situation where the cost of a subscription is indicated in its description, then it will not be possible to return the money debited, in the subscriber’s opinion, illegally.
Before connecting to any service, and this primarily applies to content services, it is mandatory to obtain detailed information about its cost. Often paid subscriptions are offered to the subscriber free of charge for a trial period, after which fees for their use begin to be charged.
The operator offers on its website completely comprehensive information about the cost of not only its services, but also third-party ones who turn out to be content providers. Before clicking on a link, sending a message, or making a call to a short number, it is worth checking the cost of such actions. On the operator’s website, you just need to indicate your phone number, and complete information about the service will be provided.
All entertainment and information services can be divided into two main groups. The first includes periodic subscriptions, which provide access to a specific service on a regular basis. They are paid daily. Beeline has established restrictions for such services. Thus, the fee for them can be debited from the subscriber’s balance no more than once a day, and the cost cannot exceed thirty rubles.
The second group of services does not imply regular use and, accordingly, payment. In a situation with such services, you should be especially careful, since their cost can be quite high - for sending a message, or a minute of a call, or providing access to a certain Internet resource.
How to disable subscriptions
Disabling Beeline paid subscriptions is no more difficult than connecting them. You can either refuse all such services on your Beeline number or unsubscribe from some of the subscriptions. If you need to cancel not all Beeline subscriptions, but only individual ones, then to do this, just send a response message with the word “STOP” to the number from which paid content is received. After this, your subscription to this service will be cancelled. This option is ideal for those who have a small number of paid subscriptions on their number.
If the number has several subscriptions, you can use your personal account. Here you can not only view, disable, or connect services on your number, but the same is also available for subscriptions. For this purpose, a special section is available in “Connected services”, which is called “Services”.
You can also cancel subscriptions by calling the operator’s contact center at 0611. Over the phone, you can not only get information about all connected paid subscriptions, but also ask a specialist to disable unnecessary ones.
It is completely impossible to establish and, accordingly, remove the ban on paid Beeline services. Previously, the operator had a special “Black and White Lists” service, but now it is not available for activation. Now, in order to protect subscribers from accidental charges when using content services, the operator has introduced a new information system. When trying to order a paid service, the subscriber receives a message indicating the cost of its use.
Some operator SIM cards also have the “Chameleon” service installed, which gives subscribers access to entertainment and information services. If it is active, short messages with offers will periodically appear on the phone screen. Most subscribers are looking for ways to disable it, since accidental clicks are possible, and as a result, the activation of paid services and subscriptions. Disabling this service is quite simple - in the phone menu in the “Beeline” section, you need to select the appropriate section and disable it.
Creating a separate account for content will completely get rid of random write-offs. This can be done by contacting the operator. After this, a separate account will be available, and all additional entertainment services can be paid only from it. This option is also convenient for those who use paid Beeline subscriptions, but want to get rid of accidentally connecting additional ones.
Subscribers raise many questions when subscribing to a service such as “Beeline Basic Plus” - what is this option and how much does it cost? In fact, unlike paid content services, you don’t have to worry about its display in the list of connected ones. This service allows you to access the main mobile television channels for free. The package is available automatically to those who connect the “Highway” Internet option. The only thing worth considering is that the traffic when viewing is used from the main package.
Deferred payment
Some Beeline users are faced with the fact that when replenishing their account, not the entire amount is credited to their balance. The fact is that in addition to simple payment for content services, as well as various subscriptions, the possibility of deferred payment for them is available.
The deferred payment option for subscriptions can be activated for those who have been using the number for more than six months, and whose monthly communication costs exceed five hundred rubles.
If the service is active by number, then when sending messages and calls to a short number, the content will be available for borrowing, and its payment will be made from the next account replenishment. Please note that if you top up your account with a smaller amount than the content used, then a staged payment in installments will apply. When withdrawing part of the cost, twelve rubles will always remain on the number’s balance.
To get rid of this subscription payment scheme, you need to send a message from your number with the word “Block” to the number 6255. After this, you don’t have to worry about the possibility of purchasing content on credit using your Beeline number.
Conclusions
All operators offer mobile subscriptions to entertainment services. Almost every user has at least once encountered the debiting of funds from their balance when they were accidentally activated. Beeline does not offer to install a ban that will completely get rid of this problem.
However, unlike other operators, the solution proposed by Beeline can be called the most optimal. By connecting a separate account to pay for such services, you can be sure that money from your balance will not be lost in an unexpected situation, since you can only pay for content from a separate balance.
The advantage of this approach is that all content services remain available, and to activate them you only need to top up a separate account. You can even do this by transferring from your main balance.
Every cellular customer at least once faces the problem of additional services imposed by the operator and tariff plan. They are not always free and reasonable. Let's look at ways to disable paid services on Megafon that have long been undesirable for the user.
How to check paid services on Megafon
Megafon subscriptions can be managed in several ways:
- Independently (using a sequence of commands on a mobile phone or other device via the Internet).
- Through an operator (directly in a mobile phone store or by calling a hotline).
In the first case, you need to know which options are currently connected to the tariff plan. There are several ways to do this:
- Using your phone's keypad, dial *505#. In response, you will receive a message with a list of subscriptions linked to the phone number from which the request was sent.
- Use your personal account in the Service Guide system. This requires an Internet connection and registration on the Megafon website. The list of connected options is located in the tab of the same name.
- Using a short call 0505, following the instructions of the answering machine (navigator).
How to disable services on Megafon
The most appropriate way is to contact the company's office for help. There may be several branches in large cities; information about them can be obtained on the official Megafon website. To register a refusal, you must have a passport and a service agreement. The phone number must belong to the person who came with the request to disable the options. An employee, having found a client card in the database, will look through all connected options, explain which of them are paid, and, if necessary, disable unnecessary ones.
Via technical support. Calling 0500 or 0500559 (for individuals), 8-800-550-0555 (for legal entities) is free. The operator will answer how to quickly disable paid services on Megafon or will disable it himself after a series of clarifying questions. Basic information needed for this:
- Full name subscriber
- Phone no.
- Passport details.
- Code word.
How to remove subscriptions on Megafon using an SMS message to a short number? All paid options can be deactivated by sending the word “STOP” (“NO”) to 5051. After processing the message, you will receive instructions on further actions. If the code is known exactly, it is indicated in the SMS along with the word in this order: code, then word. Be sure to wait for the outage notification.
How to disable subscriptions on Megafon through your Service Guide personal account on the official website:
- Open the official Megafon website.
- Register by sending a request with the command *105#.
- You will receive an SMS response with a password to your personal account.
- Enter the phone number in the login line.
- Enter the password and log in.
- The main page contains the “Services and Options” tab, select it.
- You must view the list of all services with an indication of the tariff in a separate tab “Connected services”.
- Uncheck the box next to the unnecessary option.
- Confirm your action with the “Disable” button.
How to disable paid services on Megafon using a USSD request? If, when requesting subscriptions, the response came in a message with a list of all connected options, then an individual code and a combination of numbers will be indicated that disables each individual option. Disabling procedure:
- Determine the service to be disabled.
- Dial the desired combination of numbers from the phone keypad.
- Wait for confirmation of disconnection.
List of USSD commands for disabling paid services and subscriptions
On the Megafon website you can always find USSD commands that can cancel paid options. List of popular ones:
- *105*1300#call – answering machine;
- *105*2500#call – always in touch;
- *105*1600#call – conference;
- *105*2400#call – who called;
- *111*211#call – weather;
- *134*0#call – live balance;
- *105*2100#call – SMS check;
- *105*2310#call – video mail;
- *105*501*0#call – Anti-Caller ID works even if the subscriber has an automatic caller ID (Caller ID) connected.
Unauthorized debiting of funds from the accounts of subscribers of the MTS mobile network is a rather hot topic for discussion in online communities, because every day hundreds of users are faced with the fact that the operator charges money for the provision of any services. However, in fact, it is not the mobile operator who is to blame for this situation, but the subscriber himself, who inadvertently subscribed to paid services and mailings.
In order not to shift the responsibility for reducing the cash balance onto the shoulders of the operator, it is worth familiarizing yourself with the recommendations provided in this article. It will help you find out how to disable services on MTS and save a positive balance on your SIM card. Using your personal account to disable paid options and services. The interface allows the user to see all paid services that are tied to a specific number.
How to disable all paid services through your MTS personal account?
Using the section "Service Management", you can disable paid services in a few clicks. To do this, the subscriber needs access to the network and basic computer skills; if they are missing, then they should turn to the voice portal for help. "Mobile assistant" from the telecom operator MTS, which is available when making a call to the number 111 . Not all paid subscriptions provided by the operator are useless. For example, among the basic services provided by the operator, there is the “Mobile Internet” service.
Disabling mobile data will result in the user losing the ability to use their tablet or smartphone to surf the Internet, view their favorite websites, or send and receive MMS. In your personal account, you can clarify information about other paid services, and then select from the list only the most necessary options, for which a fixed subscription fee will be charged.
To understand the essence of the services and familiarize yourself with the features of the current tariff, you should pay attention to the information for subscribers in your personal account. If the subscriber does not plan to use paid services in the future, then in his personal account he can refuse to provide unnecessary options by clicking the red cross next to the name of the selected service. Immediately after disconnection, the subscription fee automatically stops being debited from the balance. Do not forget that payment may be charged by the operator for the provision of package services.
These can be packets of network traffic, text messages and other services, which can be disabled using the tab "Packages and service packages". The user should not write off all responsibility for wasting money from the balance on the mobile operator, because there is a high probability that he independently connected some services and then stopped using them, but did not refuse to provide them. To avoid such misunderstandings, you should periodically review the details of expenses, and then disable all unused options, mailings and service packages.
Disabling paid services on MTS using USSD commands
There are quite wide possibilities for managing your own SIM card, provided to the subscriber by MTS; he can disable all paid services using special USSD commands. Having previously received a list of connected services, the subscriber can visit the MTS company portal and find out USSD commands to turn them off. To do this you need to send a text message with a number "1" to the number 8111 .
This action will allow you to obtain information about paid subscriptions connected to the number. To receive information about free services, the subscriber must send a number in the message «0» . But if he is interested in information about all the services that are connected to the number, then the text field in the sent SMS the message should be left blank.
You can also clarify information about connected paid services using the USSD command "*152*2#", after dialing this combination, you must press the call key.
A call to the operator will help you disable MTS paid subscriptions
Help desk operators can help users get acquainted with information about connected paid services and, at the subscriber’s request, disable some of them.
To communicate with a representative of the MTS company, you should call the number 0890 or 8-800-250-08-90 . After connecting to the operator, the subscriber must introduce himself and provide information about his passport data. After identifying the subscriber, the operator will help you disable unnecessary services over the phone or tell you how to refuse to provide them yourself.
The reason for the depletion of funds from the balance may be paid subscriptions. Information about them is available to users of the Internet Assistant in the “My Content” section, in which the subscriber can disable unnecessary subscriptions. The second option for working with active subscriptions is the USSD command “ *152# ».
Let's figure out how MTS subscribers dial completely unnecessary paid services assigned to their number and pay a monthly fee, sometimes without using the connected options at all.
This happens most often in the following sequence. The subscriber purchases a service package, which includes certain services on a paid or free basis.
Over time, the service plan changes, but the options remain connected and charged by the operator. Unfortunately, subscribers are not warned about this, since they have at their disposal an MTS Personal Account, which is a self-service service.
The second option is associated with paid subscriptions, which are activated as part of packages, SMS mailings for promotions, or by the user himself using the menu. Then the connected subscriptions are forgotten, but are included in the payment. Various services can also be connected to the subscriber’s household, so it is important to monitor not only the status of the account, but also all the services connected to the phone.
What is MTS Personal Account and setting up services?
Not all subscribers are aware that many services connected to the package can simply be turned off and not burden your budget. This may come in handy when you go on a trip, go on a trip, or go into austerity mode. To do this, you will need Internet access from a computer or smartphone (if you have an API application).
To use your Personal Account from your computer, log in using an SMS that will be sent to your number. This opportunity is available to all MTS number owners. Scrolling below, you will find detailed information on where to view subscriptions, paid and free services in your MTS Personal Account, as well as how to disable them in a number of ways.
Disabling paid services on MTS using a USSD command and SMS message
It is possible to disable paid MTS services assigned to a number not only using your Personal Account. You can use the ussd command service or free service SMS for these purposes.
In this case, it is enough to send a certain combination or SMS, you can also call the support number, but the simple method is good because it allows you to perform any action to enable or disable services in a few seconds. With their help, you can also check the list of services that the user has ever connected and immediately disable unnecessary ones using the specified command or SMS combination.
List of the most useful commands for enabling and disabling services
You can find out all connected services using ussd MTS Service and the archive option, so you can constantly monitor:
- service My services – *111*11# ;
- by command *152*2# paid services are recognized, *152# - allows you to enter the menu, view a list of all services, then paid and free - use the menu and the commands opposite.
To manage your phone account, you may need the following commands and service messages:
- The “beep” is turned off by the combination *111*29#, by calling the number and selecting a voice menu item, by sending an SMS to the number 21510;
- GPRS is disabled using the commands *111*38#, *111*338#, SMS to the number with the text 21220;
- Caller ID is disabled via SMS to the number with the text 21130;
- “They called you” can be turned off by sending an SMS to the number with the text 211410;
- to disable “Everywhere is like home”, send an SMS with the text 21500 to the number;
- “Voice mail” is turned off by SMS to a number with the text 90 (space)2;
- “Call barring” is disabled by sending a message to the number with the text 21190;
- “Conference calling” can be disabled by sending a message to the number with the text 21150;
- “Favorite number” can also be disabled by sending a message to the number with the text 21410.
We have listed common services that can be disabled in a short way. MTS Service is available to all subscribers free of charge by command *111#. Select the service you are interested in and enter the command to disable it. The MTS Service menu contains all services that can be disabled using commands.
MTS portal *111#
How to disable all MTS services through your personal account
If you are an active user of communication services, then you know that the MTS Personal Account allows you to disable paid services with one click in the menu. The largest provider in Russia, MTS, has specially developed a Personal Account for its subscribers so that they can manage their service package. The user can assigned to the number, among them there may be paid and free options offered by the operator. This can be done by calling the support line, but advanced subscribers, of course, prefer self-service services.
For example, how to disable the Internet in your MTS Personal Account? The same can be done by selecting any connected services as follows:
- Log in to the website mts.ru or online.mts.ru and log in using your username and password;
- for subscribers who do this for the first time, to log in you will need to gain access using an SMS password (click on the link next to the input window);
- disabling services: go to the “Tariffs and Services” menu item, then to “Service Management”;
- select the desired option and click “Disable”;
- You can also find out the cost of the service by ordering Account Details on the main page of your account; in this form you can also disable services.
Within a few minutes, the disabled service will become unavailable and deactivated. You can check this using the Service Management or Details menu.
How to register in your MTS personal account?
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Some users may require more detailed instructions to log into the MTS control panel - Personal Account. We suggest performing the following operations, and you will easily get to the personal section of the provider’s website:
- To enter you will need the Internet, log in to one of the sites mts.ru or online.mts.ru;
- in the first case, you will need to follow the link in the upper right corner of the screen, which says My MTS and select “Mobile communications” from the drop-down menu, after which you will be taken to the mts.ru section;
- To authorize, enter your phone number in long-distance format;
- then you can find out the SMS password by clicking the link next to the red “Login” button “Receive password by SMS”;
- after that, enter the SMS combination in the password field;
- at the next stage you will enter your personal section;
- Don’t forget to change the password to a permanent one in “Settings”, or next time you can also log in using an SMS password.
After completing these steps, any user will successfully register their MTS Personal Account.
Appearance of the first page of the MTS personal account
How to check MTS subscriptions
Using the instructions described above, you can log into your MTS Personal Account and unsubscribe from subscriptions. This method is available to all subscribers; MTS also offers other services that allow you to cancel one subscription or all. Mostly connected subscriptions are paid; options and the list of subscriptions can be checked and disabled in the following way:
- using the “My Content” service;
- using the service and the command *152*2# you can find out the list of content by selecting the appropriate menu item;
- the content can be checked by you and disabled by the operator if you leave a corresponding request with the support service by calling 0890.
Using the services listed above, you can also control expenses. Subscribers will be able to receive their detailed monthly expenses using the command *111*341#. Details for the period – *111*342#.
My content service, go to Ordered content->active subscriptions
Disable MTS subscriptions via the Internet
Unfortunately, many MTS subscribers do not suspect that they are supporting scammers by paying for their unnecessary subscriptions. How often this happens. At first glance, you receive an SMS with an interesting promotion in which you would like to participate, but for this you need to register. You send SMS for this purpose, but in fact you become a subscriber to content - a service that you do not need. How can I get rid of this problem?
Use your MTS personal subscription account for this:
- go to the “My Content” website – moicontent.mts.ru;
- go from the main page to the link “Active subscriptions”, this will require authorization in your MTS Personal Account;
- disable subscriptions on the page that will be in front of you after logging in.
Unsubscribe via USSD
The MTS provider makes it possible to deactivate a subscription using short commands. There is a special ussd service for these purposes. The command *152# allows you to enter the menu of paid services and subscriptions; this can be done using the direct combination *152*2#. In the displayed list you will have a command on how to disable unnecessary paid subscriptions.
For example, for subscriptions received in the form of paid SMS, you can use two methods of deactivation. The first is to search for the command *152*2# in the corresponding content services menu.
You can also cancel all existing subscriptions using the “Content Ban” service, which is activated free of charge by MTS support operators.
In this case, no subscription will be connected to your number while this option is in effect. This is a great way to save money by prohibiting subscriptions for children or on your number if your smartphone often ends up in children's hands.
So your subscriptions are always in your hands. They can be activated and deactivated with a few keys.
Remove subscriptions via SMS
Another way to disable annoying and, as a rule, paid subscriptions is “reconnaissance in force” using SMS.
In this case, a technical trick is used. It is typical for all subscriptions that they come from the numbers to which you are subscribed, so they can be canceled not only using commands, but also SMS to these numbers. This is an easier way to get rid of unnecessary content.
To disable, send an SMS to the short number from which the newsletter comes, with the text STOP or STOP. If the content is canceled, a corresponding notification will be sent. If not, try doing the same with the number “0”. Typically, one of these methods will help get rid of annoying spam.
How to avoid getting subscriptions in the future
Many people suffer from mobile subscriptions. And often without understanding where they come from. Practice shows that in most cases their appearance is associated with banal inattention and reluctance to read the terms of provision of certain services. In this review, we will tell you how to disable subscriptions and completely get rid of unnecessary charges. We will also touch on security issues.
Safety rules
The claim that operators force subscriptions is false. Their appearance is always the result of user actions. A typical example of this is when a person heard that some command allows you to get a weather forecast. He types the USSD command, but does not think to read the terms and conditions of this service. The bottom line is that after the first weather request, a subscription is attached to the number - the forecast will arrive in the form of SMS every day.
Services with jokes, dating, quizzes, exchange rates and other information work in a similar way. All this is presented in abundance on websites and in the form of mobile applications. Therefore, there is no point in typing any USSD commands to get forecasts and exchange rates. Subscriptions also appear:
- When typing unknown USSD commands, do not try to enter commands that you accidentally saw on the Internet.
- Due to the use of file-sharing resources, in order to download a file at high speed, it is proposed to pay a small amount. In the future, the amount will be debited on a regular basis - you need to carefully read the conditions.
- As a result of clicking on links with automatic subscription, a warning is issued here, but for some reason no one sees it.
- Due to violations of security rules, smartphone owners download applications from untrusted sources, and then are surprised at something that paid options have appeared from somewhere and money has disappeared from the account.
Thus, in 99.9% of cases, the subscribers themselves are to blame - it is impossible for subscriptions to appear on their own.
To protect yourself from subscriptions, it is enough to follow basic safety rules - do not follow dubious links, do not enter unfamiliar commands, do not enter your phone number into any forms, do not call short numbers or send messages to them, do not respond to SMS from short numbers, do not agree to anyone’s persuasion to accept any code on your phone (that’s a scam). You need to install Yandex.Browser on your computer and smartphone - it will protect you from rash actions by issuing a warning.
Failure to comply with security rules will lead to the appearance of subscriptions even on the iPhone, which is considered one of the safest smartphones.
Subscriber actions on MegaFon
Your personal account will help you disable paid subscriptions on MegaFon. This is the most convenient way to get complete information about your number. We go to the Personal Account, go to the section with services and options - here you will see a list of connected infotainment services. Now you can disable them, getting rid of the subscription fee. It is very convenient to track paid services and subscriptions directly from your phone using the My MegaFon application.
If you don’t want to contact your personal account, contact the help desk at 0500. If technical support consultants have not helped you, contact the nearest office with your passport.
Now you know how to disable mobile subscriptions on MegaFon. Let's try to figure out how to remove them forever. To do this, you need to activate the “Banning paid content short numbers” service. Dial *526# - your number is now protected. Please note that the connected service does not allow you to disable existing subscriptions - they will have to be disabled manually.
In some regions, MegaFon offers the “Content Account” service. This is the most “iron” way to permanently disable mobile subscriptions. For questions about connecting an account, contact the nearest service office with your passport. Subscriptions simply will not be able to connect, since this account will have a zero balance.
Actions of subscribers on Tele2
Your personal account or its equivalent in the form of the My Tele2 mobile application will help you check your subscriptions yourself and immediately disable them. It is simply impossible to find a more convenient and informative service. You can also dial the USSD command *189# - in response you will receive an SMS with a list of paid infotainment services and how to disable them. If nothing works, contact the nearest service office or Tele2 hotline at 611.
A service such as “Content Personal Account” will help you completely get rid of subscriptions. It allows you to connect an additional account to your number, created specifically for paying for subscriptions. By keeping it zero, you will forever get rid of subscriptions - even if you receive them. You won’t be able to connect it via the Internet or through your personal account - only in Tele2 offices.
Actions of subscribers on MTS
The MTS operator has a “My Content” service. It allows you to find out which subscriptions are connected to the current number. To do this, use the USSD command *111*919#. A tool such as your personal account will also help you check subscriptions and disable them; here they are listed in a separate item. If any difficulties arise, contact the service office or the hotline at 0890. Don’t forget about the useful USSD command *152*2#, which allows you to check the availability of subscriptions and disable them.
Officially, there are no “Content Ban” or “Short Number Ban” services, as well as a content account, on MTS. But you can try contacting the nearest service office with your passport to clarify the information.
Actions of subscribers on Beeline
You won’t be able to find out about connected Beeline subscriptions via SMS. To do this, you need to use your personal account - their list is at the very end and is called “Infotainment services”. Here you can disable them. You can also disable subscriptions from the VimpelCom PJSC catalog by sending an SMS with the text “Block” to the short number 6255.
A content personal account will help you get rid of write-offs forever. According to the good old tradition, it is impossible to connect it yourself. Take your passport to the nearest Beeline office - keep your additional account empty and forget about unnecessary write-offs.