Megafon how to find out connected options. How to check for paid subscriptions on Megafon and cancel them

Often, the wide range of services offered by a mobile operator confuses the subscriber. Some services are connected automatically and do not require the subscriber’s consent, while others can be activated independently. But keeping the entire list in memory is quite difficult and not at all necessary.

Mostly quite useful services are automatically connected, for example: caller ID, “Who called?”, etc. But there are services that are not very useful and not at all free. After connecting them, funds will be regularly debited from your personal account - a subscription fee for use. Such services include a horoscope, weather forecast, information about the state of traffic jams on city roads and others.

How to find out what services are connected to Megafon

There are several main ways to obtain information about a personal account. This data will help not only determine which options are activated, but also figure out which of them need to be disabled to avoid unnecessary costs. Let's look at some of the methods:

1. The first and simplest option is to call 0505. The service is provided free of charge for all Megafon subscribers. After connecting, the robot will tell you in detail how you can view the list of connected services on your mobile number.

2. The second method is not much more complicated than the first - sending a USSD request. By dialing the combination *105*11# on your mobile phone and pressing the call button, you can also get a list of connected services. This list, after the request is processed by the mobile operator Megafon, will be displayed on the phone screen.

3. The third method is USSD request *105*559#. In response, you will receive a message on your phone with a list of activated options. Both USSD commands are free for Megafon subscribers.

4. The fourth method is considered the most reliable - checking the connection of services in your personal account on the official portal of the Megafon company. To gain access you will need a login and password. They can be received in two ways: send an SMS message to the number 00010 or dial the USSD command *105*00# on your phone. In your personal account, you can view the list of activated services, connect or disable unnecessary ones, and perform other operations with your mobile number, for example, change your tariff plan, Internet terms, settings, etc.

Now you know how to find out what services are connected to Megafon. Thanks to this, you can save yourself from unnecessary financial costs for paying for unnecessary services.

Today, millions of people in our country use the Megafon network. The services provided by the company are varied and useful. Most of them are paid. But how to disable services on Megafon if they are not needed? You will learn about this from the article.

Getting information

The Megafon company makes every effort to create comfortable conditions for communication for its clients. Every year new services appear and the quality of communication improves. The subscriber can choose which of the offers to activate.

Paid services are of particular concern (Megafon knows how to disguise this well at the advertising stage). The subscriber does not use some of them, but money is withdrawn from his account. It often happens that a person activated a free service, but after some time it became a paid service. Few people succeed in tracking this process.

Do you have suspicions that money is unjustifiably disappearing from your Megafon number? Find out what services are connected - that's what you need to do.

Information can be obtained in one of the following ways:

Sending a USSD request

Each user has the right to check which services are connected. Megafon provides its clients with this opportunity. The easiest way is to send a USSD request. Dial *505# and make a call. After a couple of seconds, a message will be sent to your phone indicating all activated functions.

Sending SMS

Would you like to receive a message from Megafon? The services you have connected may also arrive in this format. We send an SMS with the text “Info” to number 5051. At the same second, the system will send a list of all activated subscriptions and services. This information is provided free of charge.

Call to operator

None of the previous methods solved your problem? Then you need to contact the operator and explain the situation to him. Perhaps the whole point is not only about paid services, but also about hidden subscriptions, which also eat up money. To contact support, dial 0500 and make a call. We are waiting for the operator's response. Those who are roaming should dial 8-800-550-0500.

Service "Service Guide"

Go to the official page of the Megafon operator and create your account (if you don’t have one). Enter your password and login to gain access to your “Personal Account”. From there you can manage all options. If necessary, the system will send you a list of activated services and paid subscriptions. You don't have to pay a penny for this information.

Megafon: services you can do without

Various amounts are debited from our mobile accounts every day. People who are used to carefully monitoring their communication expenses want to know where their money is going.

One of the most useless services is the “Answering Machine”. Rarely do any callers leave messages on it. It’s easier for him to call back later and talk to the subscriber personally. The cost of the “Autoresponder” service is 1.2 rubles. per day. So consider it. If you decide to disable the option, then dial *105*2900#.

You can also do without the “Living Balance” service. For the opportunity to see the status of your mobile account on the screen, you are deducted 1 ruble daily. There are other unnecessary connected Megafon services. How can I find out their list? You can use the “Service Guide” or make a request through the “Personal Account” on the company’s website.

How to disable services on Megafon: several ways

Are you tired of paying for options you don't use? Do you want to disable them? This is 100% the right decision. You just need to reduce the connected services (Megafon). We have already described above how to find out which of them are provided for a fee. Now you need to select unnecessary options and disable them.

Method No. 1

We dial 0500 on the telephone keypad and wait for the operator to respond. The manager will inform you about previously connected services and disable those that are no longer needed or of no interest.

Method number 2

We turn to the “Service Guide”. In this system, you can connect/disconnect any services, control your mobile account and request notification about its status. Dial *105# and make a call. We are waiting for a message to arrive at the number with further instructions.

Method number 3

We pick up the phone. We send a message to number 5051 with the text “info”. The response SMS will contain information about activated services and subscriptions. There you will also find instructions on how to disable them.

Method number 4

We go to the Megafon website by entering your username and password. Select the tab with the desired service. Next to the name are the ways to connect/disable it.

If you are worried that you may accidentally deactivate an option, without which the quality of the connection will deteriorate, then go to the nearest Megafon store. Be sure to take your passport and the contract concluded with the company with you.

"Stop content"

Recently, more and more subscribers have expressed dissatisfaction with the fact that funds are regularly debited from their accounts. Forced services, SMS from short numbers, paid access - all this increases communication costs. Such situations arise due to the inattention of the subscribers themselves, who do not read the terms of the services offered to them. Third-party providers also add fuel to the fire. They wastefully hide information that services or subscriptions are provided for a fee.

The Megafon company has found a way to protect its customers from paid content and SMS services. Its employees have developed a special service. It's called "Stop Content". After activating this option, your phone will no longer receive messages from short numbers from unknown providers.

You can enable “Stop Content” in one of two ways:

USSD request

Dial *105*801# and make a call. After 2 minutes, a notification about the completed operation will be sent to your phone. You can manage the service on the operator’s official website in the Service Guide.

Personal visit to the communication salon

We put our passport and the contract concluded with Megafon in our purse. We go to the nearest company office. An experienced manager will activate the Stop Content function. This will only take him a few minutes.

Call to operator

Situations are different. Let's say you received a list of connected services. But along with unnecessary options, those without which the quality of communication would significantly decrease were deactivated. What to do now? You need to contact the operator and ask for help. There are several options here too. We choose the most suitable one.

There is a single contact number for customer support - 0550. You can call it free of charge and get professional help. This feature is available even for those who have a negative balance. However, getting through to a “live” operator can be quite difficult.

Megafon has dedicated a special telephone line: 8-800-335-0500. The operator will answer you immediately and inform you on the issue of interest. You can dial this number from anywhere in Russia.

You will be able to contact the Megafon operator not only by phone, but also via the Internet. We go to the company’s website and select the “Help for subscribers” item. Click on the appropriate link. At the same second, the “Online Consultant” page will open on the screen. We study the information posted on it. Then we send your question to the support center, indicating your name, region of residence and email. Within a week, help desk specialists will send you an answer.

In conclusion

We hope that this article was useful for subscribers of the Megafon network. Services provided on a paid basis can be disabled at any time if they are not used. This way you will save money and calm your nerves.

Megafon is one of the largest Russian companies in the cellular communications market, offering a convenient and inexpensive set of services in a first-class mobile network of the new generation 3G/4G. Many options that interest users are available at the chosen tariff; subscribers can connect additional Megafon services as needed and expand the scope of service.

In some cases, a whole set of unnecessary paid services accumulate on a mobile number, which significantly burdens your account and auto payments from the card. They can be determined using regular balance monitoring and details, which are available if you log into your Personal Account or receive information using service SMS.

In this case, the user of Megafon service can independently either enable or disable it. The operator does not in any way limit the freedom of subscribers, who can customize a service package in self-service mode. To do this, you need to enter a short command on your phone or, using the Internet, disable unnecessary options in your account by pressing one button.

Subscribers can use almost any available set of services: from number identification and notification of appearance on the network, to media content, with the help of which they receive current news. Below we tell you how to set up a service package.

Popular services

The provider offers its clients a wide range of services and options that will help them set up an individual service package on their mobile number in addition to the tariff. There are familiar service packages provided by all operators, and there are also unique options that you will not find anywhere else.

Megafon's additional services are designed to make the use of mobile communications as tailored as possible to personal requirements.

Subscribers can try any services and disable paid services at Megafon at any time. To manage services, there is a Personal Account, where you can access both your account and a list of paid and free services that can be enabled or disabled.

Using the Internet, a subscriber can get acquainted with all the information: what services and options are connected to Megafon, what command needs to be entered for quick access, how to check a subscriber account, analyze expenses using detail, find out the cost, payment amounts and deactivate unnecessary services.

So, what does the operator offer to its clients (you can find out in detail on this page moscow.megafon.ru/options/all/, if you go to the corporate website in your region):

the set of options is divided into categories, which services can be connected by subscribers in roaming, when using standard communications (calls and SMS) and the Internet;
there are additional services that increase the convenience of using a mobile device: SMS check, Promised payment, Call at a friend’s expense, Live balance, etc.;
services are offered to simplify payments (Payment from a bank card, replenishment on the Internet, transfers to other subscribers, auto payment);
communication settings (“black” list of subscribers, the “Second Number” service is available (additional SIM card on one account), AntiAON and others, Who called);
a whole list of entertainment services: Megafon.TV, Megafon.Magazines, Megafon.Books;
Pay attention to family services: Children's Internet, Radar.

Each category is described in detail on the Megafon website. Additional and basic services are connected from your personal account, including using the cellular company’s application, which can be downloaded in a cellular communication store or using Internet services. Once installed, all you need to do to manage services is press a button. Services are activated after they have been paid for and connected in accordance with the instructions.

Disabling paid services on Megafon

Disabling and enabling services for any mobile subscriber is part of the process of using telecom services. Users communicate with different subscribers and can limit calls and SMS from some numbers, prohibit auto-number identification, disable the entire set of unnecessary services on the number when leaving the Home region or abroad, so as not to uselessly burden their account on a mobile phone or monitor the location of a child while he is still small.

With the help of the operator, the subscriber can get rid of excess payments, change the tariff plan, and disable subscriptions. If a subscriber called the contact center, this is recorded, so if charges continue, you can always complain.

A call to the contact center is a good opportunity for those people who are not “friendly” with technology, but enjoy full communication. You can also find out more information in the showroom.

Disconnection via SMS

If you like to communicate via SMS, then the method of service management using messages, which the operator provides to users of “simple” phones, will definitely suit you. You can disable paid services at Megafon by sending free SMS. The service can be used by all subscribers regardless of device type. Using the service, you can get all the information on the tariff, a list of paid services, connect to the Internet, roaming, options, and use additional ways to check your balance.

Disabling using the “Service Guide” option

Promo - service guide

To simplify “communication” with your phone and set up a service package, Megafon offered a special “Service Guide” feature - this is Megafon’s Personal Account on the corporate website, which is also available through the Android mobile application. With its help, disabling paid services on Megafon becomes even easier, but only if you have the Internet.

Service guide – tune in to high-quality communication services

If you are not satisfied with something about your tariff, you can always add additional options that will expand the subscriber’s capabilities. The methods of access and how to change connected services without the Internet are described at the top. To do this, you can enter a free ussd command or message and gain access to the management section of the Megafon cellular server. This is especially convenient in roaming, when the SIM is configured for a minimum package of services.

Simplified services do not require entering a password, payment, or depositing amounts via SMS, but they completely allow you to configure your device’s subscriber account to the desired monthly payment cost. At the same time, many subscribers are accustomed to Internet services. Service Guide is a self-service center where you can independently configure a service package from a computer or mobile device.

Advantages of Service Guide:

always at hand, you can log in with one click on the screen using the application;
in additional settings, all services are available that will help provide the necessary content and set of options, including when traveling in Russia and abroad;
you can change the tariff plan;
accumulate and spend bonus points, receive a discount, participate in promotions and offers, manage traffic parameters and access speed, top up your account, send money, receive replies from the administration on the day of contact, automatically set up payments;

How to use the Service Guide?

So, how can you refuse unnecessary payments and control your expenses, calls within the Home region and Russia, change your tariff plan and set of options? This can be done using the Megafon “Service Guide” cellular service.

The service is available to all Megafon clients without exception - how you can use it:

use the site and click the “Login to your personal account” button;
The login will be a phone number, a password will be required to log in, it can be obtained in the following ways (information about this will appear on the screen): *105*00#, SMS to number 000105 with the text 00, you can change it *105*01#. The response will contain the login password. You can also call 0505;
on the main page, find “Options and services”, in order to get details, go to manage connected services, in a separate tab you can select your favorite ones from the entire range of services;
check connection and disconnection of services. For information to be displayed on the screen, go again to the “Options and Services” tab.

Commands to disable paid services

In some cases, subscribers can disable all paid Megafon services with one command or SMS:

send an SMS to 5051 with the text STOP;
send a ussd request with *505#, receive a response with a list of all connected paid options, enter commands one by one to disable them.

Here is a small list of commands that you may need to manage services:

Disabling the Voice communication (mail) service – *105*1300#;
Deactivate video messages - *105*2310# ;
Refuse to receive SMS messages – *105*1900# ;
Disable “Always Connected” - *105*2500# ;
Disable “Change dial tone” – *105*9000# ;
Disable cellular conference call – *105*1600# ;
Disable data transfer – *105*1400# ;
Disable “SMS check” – *105*2100# ;
Disable "Who called?" - *105*2400#.

Also, useful service commands are posted on the company’s official website: https://moscow.megafon.ru/help/info/ussd/

Paid subscriptions - view and disable

One of the most useful services and at the same time problems for all mobile subscribers are paid subscriptions. If disabling services on Megafon from your phone is done using services, then in this case you will need to cancel each content service on your mobile phone or log into a special Megafon content subscription service.

Services and options in your Megafon personal account
You can determine which subscriptions are paid by using Check Disabled. In your Personal Account (using the Service Guide), you can select the item in the options:
go to “Service Management”;
click on “Unsubscribe from mailings”

Disconnection is made without withdrawing funds. You can connect content services to your smartphone at any time.

Mobile users often encounter money being spent from their accounts, although they themselves could not spend it anywhere. Paid operator services, which are activated without the owner’s knowledge, help with spending. To understand where the balance on Megafon goes, you just need to find out what services are connected to the phone number.

How do subscriptions appear?

Despite the fact that, by law, a subscription can only be issued if the client has given consent, the operator has not stopped cheating. Without the user’s knowledge, paid subscriptions are linked to a SIM card in the following ways:

When visiting entertainment Internet resources through the Megafon network. In this case, a window pops up in front of the user in which it is necessary, for example, to confirm the intention to listen to music. But not everyone pays attention to the fact that it belongs to a third-party site and there is a mention in small print that by clicking on the inscription the client confirms the subscription.
From incoming SMS from short numbers that promise winnings, access to unique content, the latest hits from the music world or new movies in constant access. In such messages, the client is asked to follow a link, which will be considered consent.
Alerts from the provider. A quick way to get a subscriber to subscribe. Information on the screen appears suddenly and quite often until the subscriber turns it off. It won’t be difficult to become a victim of an accidental click on such an inscription.
Voice information. This is when an automatic phone calls from an operator or content providers, and, similar to SMS, offers some interesting access, but does not inform about its cost. The subscriber is invited to connect with the press of one key and enjoy new access on the number, sometimes for a hefty daily fee.

To avoid the tricks of the mobile operator, before following a third-party link or clicking on a dubious button and inscription, you should carefully read the offer that appears.

Control methods

When money begins to disappear from the account, the first thing to do is to check the connected services and paid subscriptions from the operator and its partners connected to the user’s SIM card. It is recommended to monitor subscriptions as often as possible, or at least once a month, since they appear very quickly. To obtain information, it is suggested to use one of the methods described below.

In your personal account

You can find out what is connected to your cell phone if you have access to the Internet and a computer by visiting your Personal Account. Go to the “Services and Subscriptions” section, where all available services from the company will be displayed. You can immediately turn them off if necessary.

In the mobile application

By analogy with access to your personal account, activated extra resources can be viewed directly from your phone through the mobile application for the device. To do this, you need to launch the application, log in to it and go to the menu with connected services on the SIM card.

USSD requests

Using USSD requests, you can solve a large number of current problems, the main thing is to know the right commands. You can check paid services by dialing *505# and the call key. In a few seconds, an alert will be sent to your mobile phone indicating all active subscriptions.

SMS service

Another way to find out for free what subscriptions are on your SIM card is by sending an SMS request to the company. The subscriber sends an SMS message with the text “INFO” to the short number 5151.

With the help of Megafon employees

When there is no access to the Personal Account, and the codes for receiving information from the operator are unknown, the client is asked to independently contact an employee of the communication store or by calling the hotline 0500, and he will help check what options have already been connected to the subscriber’s SIM card.

For business clients

For corporate clients, the ability to check the list of activated services and subscriptions is limited. You will not be able to dial the code and receive an SMS response. Legal entities are invited to obtain the necessary information using their Personal Account on the company’s website or through the web resource moy-m-portal.ru, in the “My Subscriptions” section.

As you can see from the article, it’s not difficult to see that a caring operator managed to connect an extra person to a cell phone. To check, it is proposed to use standard methods of communication with the operator, with the help of which you can disable them.

Having noticed that expenses from your account have increased for unknown reasons, and at the same time you use the Internet as standard, send messages and make calls, you need to determine what services are connected to Megafon. Perhaps you connected some services that you needed, and now they are being renewed automatically. Some services may be offered free of charge, but after some time the conditions for their provision change, and money is withdrawn from the subscriber’s balance. To sort all this out, you can use several options to find out which paid services have been connected to you.

This is the simplest option for checking services for anyone who is not particularly familiar with more advanced methods. To send a request to a Megafon subscriber, you need to dial the appropriate number from symbols and numbers and then follow the prompts.

On the SIM card being tested, use the phone keyboard to enter one of the following combinations:

*505# ;
*105*11# .

After this, a list of all connected services will appear on the phone screen. A code to disable is written next to each of them.

Verification via SMS message

To check the status of paid services from the operator using an SMS message, you need to send the text “Info” to the short number 5051. The subscriber receives a response in plain text. It describes in as much detail as possible which options or services are connected to the SIM card and how they are disabled, if necessary.

Checking the status of the number using the “Service Guide”

For those who do not yet know what the “Service Guide” is, you should get to know it quickly. With its help, you can experience all the benefits of your own account in your “Personal Account”.

In their account, all Megafon users can at any time:

control personal expenses, services and services;
order detailed invoice details;
connect to more profitable packages taking into account traffic, calls or SMS messages;
check account balance;
disable and enable free and paid subscriptions and options;
learn about all new products and promotions;
replenish your own account or other people.

During registration, the subscriber does not lose much time - the whole process takes literally a few minutes. Users get a lot of benefits in the form of complete control of the SIM card. If you want to find out how to register, then you need to go to the operator’s official website and then follow the prompts.

To enter the Service Guide, the subscriber receives a special unique password each time. To do this, you need to dial *105*00# on your phone, send a “OO” request via SMS to 000105, or click the “Get password” button on the website. To check all connected options, you need to select the item with services, after which all information about SIM card subscriptions and combinations of canceling them is displayed.

Call to operator

Another option to find out all connected paid options is to call your mobile operator. This option is suitable if you do not have an Internet connection or have other additional and related questions. The method is also very simple and quite convenient, especially if you cannot resolve some issues using the “Service Guide” or there is no necessary information on the company’s website.

To call the operator and check the services, you need to dial the combination 0500559 or 0500 on your phone. You may have to wait for a response from the online consultant and after connecting you need to describe in detail the essence of the problem itself. If you do not want to wait on the line for a long time, then it is better to make calls in the first half of the day of the work week. The line is busiest on Friday evenings (sometimes you have to wait thirty minutes until the operator is free). Therefore, you should not put off resolving the issue until the evening or until the weekend. Especially if you want to know where your money is going.

You need to find out from the consultant whether the services for which money is debited are attached to the number. If there are any, then the operator will immediately list them. The subscriber should check their cost and, if necessary, ask to disable them. In this case, the operator can independently disable such options or offer you all the options on how to do this yourself.

By finding out all the services and options connected to the SIM card, you can protect yourself from unnecessary and unnecessary waste. At any time, the subscriber can control expenses using various options for checking the status of the SIM card. If difficulties and questions arise, then you can always turn to online consultants for help.