I can't access the VK page. I can’t log into Contact: current solutions to the problem

VKontakte is the most popular Internet resource in the Russian Federation (at the time of writing). This means that it is visited daily by millions of users who generate billions of requests. This is a huge load that requires appropriate equipment and specialists. VK has both. However, users periodically complain that the social network site is inaccessible to them or does not load. Looking ahead a little, let's say that the problem most often lies on the user's side. However, first things first.

VKontakte really doesn't work

When loading VK you may receive an error like this:

Or something like this:

This does not mean that VK is inaccessible, but there is no need to discount this possibility.

To check whether VK is really not working, first, try accessing the site from your smartphone or tablet. It is necessary to visit the site from a mobile device, since in case of problems it will show the availability or unavailability of the resource, unlike a computer (below you will understand why).

Secondly, you can go to the news section and look for information about the unavailability of VK. If the site is truly unavailable, information about this immediately appears on online news resources.

In addition, there may be problems with a particular server, so try reloading the page several times.

In general, VKontakte crashes very rarely.

Problems with the provider

This option is unlikely, but still possible. Thus, there are several known cases when the VKontakte website was unavailable due to problems with the provider, and some other resources were also unavailable.

You can find out this only by calling your provider's technical support.

VK is blocked

In this case, it is assumed that VK is blocked by the network that you are currently using. For example, schools have Wi-Fi networks with limited access, which means that you won’t be able to access some resources using them. It is possible that VKontakte is on the block list and you will not be able to access it from a smartphone using this network.

If you are using a computer, the resource may also be blocked. We've already talked about this.

Viruses and malware

Alternatively, access to VK is blocked by a virus or malware. For example, if you installed some software recently, it is quite possible that it is the source of the problem. What can be done?

First of all, use the antivirus installed on your computer, remembering to update the database. After this, we strongly recommend downloading the Cureit utility! from Dr. Web. It is distributed free of charge. Just download it and run it, it will automatically check the files and possibly find the malicious one among them. By the way, such a program that blocks a social network site may be a program created to work with VK. Be careful when downloading unfamiliar applications and installing them on your computer.

You can also try adding VKontakte to the firewall exception list, if one is installed.

If this does not help, you can try to roll back the system to an earlier point when logging into VK was available. However, all files that you have downloaded up to this time will not be deleted. The main thing is that you create a restore point at an earlier point in time.

Check out the hosts file

Hosts is a text file containing a database of domain names and used when translating them into network addresses of hosts, while a request to this file has priority over access to DNS servers.

In simple terms, using this file the user can block access to the site. In addition, when accessing certain web resources, the user can be redirected to completely different sites. The latter is often used by attackers.

What's the point? You calmly surf the Internet, and after some time you cannot get into VK. Perhaps the problem is a Trojan that changes data in the hosts file without the owner’s knowledge. When opening VKontakte, the user is redirected to another site, which completely copies VK. This was done either in order to gain access to the user’s page, since he enters his data on the scammers’ website, or in order to receive funds from him - after entering his login and password, the user receives a message that he supposedly must confirm his profile by sending an SMS to a short number . Only SMS messages are paid. This is the cunning method scammers use.

After a scam site is removed from hosting, for example due to a complaint, it stops loading. The user is trying to open this site, which no longer exists. Accordingly, the site does not open. Only the user does not know that he is trying to open not VKontakte, but a scam site.

In general, be that as it may, the user needs to open the hosts file and see what is written in it. It is located at C:\windows\system32\drivers\etc\, where C is the drive letter where Windows is installed.

If under the word localhost you see entries like ip - VK address, you need to delete them and save the file:

If the file is not saved, open Notepad as an administrator, as shown in the screenshot:

Delete the specified entries and save the file.

Ask your questions using comments.

Hello, dear readers of the blog site. This is another article for those who are just beginning their acquaintance with the Internet (recently, for example, I wrote about that). Indeed, it is not always immediately clear to everyone how to get your own page, whether you can trust the system with your phone number (after all, without it, registering a new user is currently impossible), how you can enter Contact, and how not to.

Also, many would not mind (well, in your sense, it’s just called that) what “status” is and why it is so important. And also: what is a “wall”, why sometimes you can’t log into VK, how to recover your password, how to contact technical support (including when you can’t log in with your username and password) and many other simple questions that can be answered It's not easy to find answers online. By the way, we’ve already talked to you :)

Today I want to start from the very beginning - registration, options entrance in Contact (including without entering a login and password, although this is only possible from mobile devices, but it is possible), designing your page, and I also want to talk about solving common problems, preventing you from logging into VK and starting to enjoy communication (this also, unfortunately, often happens). Don't be afraid, it won't hurt, just a little ticklish 😛

Login to your VKontakte website page without unnecessary risk

Guys, I’ll immediately make a reservation that, contrary to logic, I want to start not with registering a new user, but with logging into this social network, because here lies a lot of nuances that will be useful for many to know. Firstly, your data from your VKontakte account may well be a source of income for all sorts of “radishes”, so I urge you to be vigilant. Secondly, it won’t always be great if other people (even strangers to you) gain access to your account, so you should think in advance about how to avoid this. But first things first.

Login to the page you created It's best to do it this way:

What to do if you can’t get into Contact?

Also, right away (even before explaining the process of registering a new user), I want to go over the most common reasons that cause problems with logging into this social network. Well, and show all possible ways to resolve this, quite often (we are all human, we are all human...).

Most often, of course, the problem that arises with logging into VK is to blame for our own inattention, but it is not always possible to analyze where exactly we are doing something wrong and what is worth looking at first when a similar problem arises, but you really want to communicate ...

Why you may not be able to log in to VKontakte:

Pay attention to something like Caps Lock button. You can find out whether it is turned on or not by the glowing eye either on the button itself (it is the leftmost one in the middle row of keys) or on the panel in the upper (or upper right) area of the keyboard. If the eye is lit, it means the button was pressed by you or someone else, and thereby you activated the typing of all characters on the keyboard in uppercase (instead of lowercase letters, capital letters will be printed).
Why is this so important? The fact is that the password you enter when trying to log in to VKontakte is case-critical, i.e. in it, the lowercase Latin letter “a” cannot be replaced by the same capital letter. Actually, if the password was visible when you entered it on the VK website, then you yourself would understand that something is wrong here, and you would start looking for the reason. But since the password is not visible when you enter it (each of the characters you enter is replaced by a dot), it is not easy to track it.
For clarity, you can enter the password in some text editor, and then in the input field on the Contact website - this will completely eliminate the influence of unforeseen factors, for example, those associated with accidentally pressing the “Caps Lock” key
Look at what position it is in input language switch on your computer. Typically this is indicated in the lower right corner of the screen (in the so-called tray). If it says “RU” or something else other than “en”, then you will need to switch the input language to English. You can simply click on this icon and select the desired language, or you can use hot keys (most often it is either Shift+Alt or Shift+Control).
Why might this prevent you from logging into your VKontakte page? Well, again, because when you enter a password on the VK website, you do not see the characters that you enter, and if you have the Russian language selected, then instead of Latin letters you enter their Russian counterparts, which live on the same keyboard buttons . VKontakte doesn’t understand you (but I understand 🙂) and mercilessly blocks your entry as if you were entering the wrong password.
Sometimes a problem can be caused by an enraged one, which will automatically translate the layout into a language you don’t need. Usually he understands that a password is being entered and there is no point in misbehaving, but there are failures. Just in case, I’ll inform you that to force the translation of the typed word to another layout when Punto Switcher is turned on, just click on the Pause\Break key at the top of the keyboard.
However I myself have not entered passwords manually for a long time Almost anywhere and at the same time I have no problems with entry. At the same time, I get a very reliable storage for hundreds and thousands of passwords, to enter which you only need to press a combination of three keys. That is, on any site (Kontakte, Odnoklassniki, WebMoney, etc.) I type a three-finger key combination and log in (log in) without any problems. The key here is “any”.
Interesting? Do you want to learn? Are you ready to spend half an hour and then not have any problems with passwords at all? Then read the manual for working with . Don't be lazy, because everything will pay off handsomely. Chesslovo :)
Even with such a powerful resource as Contact happen local and even global failures. In the first case, problems with logging in may occur only for some users, in the second - for all. Most often the problem is local in nature. If you are sure that you entered the password correctly (and you did not forget it - it was securely saved, written down or remembered in the browser), then contact the social network's technical support service However, the problem is that you can write a message to technical support from the Vkontatka website only after authorization (login) on this page, and this is exactly what you have a problem with. What to do? Don't despair. Just write them an email at [email protected] with a description of the login problem. If so, then he can use it.
If, instead of the Vkontatka website, you end up on an incomprehensible resource (maybe similar in appearance) or even just see a “white page”, then do not check for the presence of lines with vk.com there. If they are there, then feel free to delete them. All the details are described in the link provided.
Problems with logging into your VKontakte page may also arise if infection your computer or mobile device viruses. In this case, for example, they may demand money from you for entry, which in no case should you do, because you will be deceived anyway. You just need to cure your computer and everything will work itself out. VK itself, by the way, offers you your Cezurity antivirus, which can be downloaded for free. For Android they recommend this product from a domestic developer.
Your page could have blocked in VK itself (moderators). At the same time, a message appears indicating the timing and reason for the blocking, and also provides a link to security instructions that will help you avoid blocking in the future. It will not be possible to unlock it before the specified period and you should not fall for offers to do this for money from third-party craftsmen - this is a scam for money and nothing more.
, that’s why it’s impossible to log into Contact (the burglar might have managed to change the password). In this case, you will need to go to this tab https://vk.com/restore(if the account was linked to a phone number) or on this https://vk.com/restore?act=return_page(if there was no connection to the phone or you no longer own this number).

What to do if you forgot your password and cannot log into VK?

You can try to find the password. How? Well, it all depends on your previous actions. For example, you could save it in your browser when you first logged in (logged in) to your VKontakte page. Don't remember? Did you save it?

If yes, then try going to vk.com and double click on the login line. If you do this in Chrome, Opera, Yandex Browser or Mazil, you will be offered a list of logins, and when you select the appropriate one, the password may be automatically entered. In the old Opera, you could press the keyboard shortcut Control+Enter.

Did it work? No. It is quite possible that you saved the password when you first logged in, but it doesn’t want to come out. Can go inside the browser and get him out of there. How to do this?

If you couldn’t find the password to log into the social network, you can try to restore it (more precisely, get a new one):

Registering a new user in VKontakte

We finally got to registration. Actually, there’s nothing special about that, that’s why I wanted to push it back a little, because there was something to say about authorization (login) and the problems and nuances that arise, but here’s what... Well, registering a new user... Well, in VK ...

However, there are several nuances here too. Little ones like this:

Firstly, recently When registering on VKontakte, they began to require you to indicate your mobile phone number. It would be nice if you just pointed it out. No, the entire account is linked to it, and you won’t be able to specify a set of numbers, because to confirm the number you will have to enter a confirmation code at one of the registration stages, which will be sent to your phone in the form of an SMS message. That is, you won’t be able to evade the exposure of your mobile phone.
On the one hand, this is significant increases safety work and it is now much more difficult for hackers to hack and steal your VKontakte account, because to do this they will have to have access to your mobile phone, or in some cunning way force you to provide the confirmation code that came to it (however, this is possible due to social engineering).
On the other hand, if something happens, it will not be difficult for you to be found in real life (for example, by the competent authorities), because it is quite difficult to buy a SIM card from us without a passport. Those. You you lose anonymity, and with it permissiveness, which many will not like.
Secondly, only one phone number can be linked to one profile (account) on VKontakte. This significantly complicates the life of those who make money in VK in various ways and need to have and constantly create more and more new accounts. Of course, they find a way out, but ordinary users, if they want to have several accounts in Contact, will have to splurge on a certain number of SIM cards. If you try to enter a previously used mobile phone number during registration, it will not work, or you will be offered.

These are the nuances - trivial for some, but problematic for others. Actually, the registration process itself begins with filling out on the page https://vk.com fields with your first/last name and clicking on the button "Register".

They will also ask you about your gender, and literally at the next step of registering a new user, they will offer you in a non-alternative form indicate your mobile phone number and immediately press the confirmation button to enter the code received at this number. You won’t be able to evade or cheat at this step. If you have nothing to fear, then feel free to enter your mobile phone number and continue the registration process.

Then a multi-step wizard comes into play, helping the system collect as much information as possible about you so that there are as few unfilled profiles as possible in this social network. Here you are asked to select the school you attended, university, add friends, connect pages from other social networks, etc. If you wish, you can skip all this by clicking the button of the same name at the very bottom of the VK registration wizard window.

That’s it, after this the new user gets to his completely new and still practically unfilled VKontakte page. Actually, this is the so-called "My page", which can also be accessed by selecting the appropriate item from the left menu.

Your avatar will be placed here (usually a photo of a person or a funny drawing of some kind), some general data will be provided (including the status that is displayed under your first and last name (by the way, I already wrote about that).

To edit the data displayed on your page, you can use the buttons shown in the screenshot. Entries to the “wall” are entered through the line, again shown in the screenshot. You can, for example, enter there just a link to some page on the Internet, and smart Contact itself will pull out the picture, title and description of this page. You can (Contact profile), or to a group or public, if the need arises. Under your photo (avatar) you can track the level of completion of your profile.

I also advise you to wander through the tabs of the item "Settings"(from the left menu) to meaningfully establish your level of openness on this social network. For example, you probably shouldn’t post your address and phone number publicly (at least only to your friends on VK), etc. Think, adjust and start communicating.

Good luck to you! See you soon on the pages of the blog site

You can watch more videos by going to

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The most common reasons why contact is not made:

It is a very rare reason when the contact “lies” for technical reasons. In this case, all you have to do is wait until you have the opportunity to access your page.
Access to the site is blocked by the system (local) administrator. This can happen if at work or at school you decide to while away the time on the VK website. The explanation for this is the following: management is interested in you not being distracted, but doing your job. The usual blocking can be bypassed using the Hosts file, but problems may arise with the director if you are “caught”, it all depends on the severity of the authorities.
Blocking of your account by the site administration for violations or by mistake. in this case, you need to write to the Support Service and wait for a solution.
Hacking your account and changing your password. In this case, you need to try to recover your password, go to your page and immediately change the settings, changing the password to a more secure one.
The most common cause is viruses. It is very easy to become their victim, just click on any of the attractive messages or follow the link. Attackers distributing malware mainly pursue two goals: stealing data and withdrawing money from a phone account linked to a VK page.

What to do

You may have followed a phishing link. Take a close look at the address bar of your browser to make sure that you are visiting the original VKontakte page. You probably know that now instead of the long “vkontakte” you can type only two letters VK. It is now almost impossible to make a typo. The old links work, but you will be redirected to a new page.
You need to scan your computer for viruses and find malicious software. If nothing is found, remember what programs you have installed on your PC recently, this may be the reason. The following articles will help you:

It happens that a virus can change the hosts file. You need to find it, C--> Windows--> System32--> drivers--> etc and change it to normal, you can download it from the link below.

Fraudsters come up with new hacking methods every day and hone their skills. If you are vigilant, the risk of your PC becoming infected will be minimized. To do this you need to know basic things:

You should not follow unknown links;
there is no need to go to sites even with a bad reputation if you can look at the information elsewhere;
do not download programs from unverified suppliers, do not send SMS;
you need to learn to recognize phishing links;
do not register on dubious sites, do not leave your data and phone numbers. Install a good antivirus program on your computer and periodically scan it for malware.

As you can see, the rules are quite simple, you just need to learn to follow them, now you know why you don’t make contact, and what you need to do in such a situation.

Why doesn't VK work? There are two branches of development: the contact page is not accessible at all or the login and password do not match. From these components further causes and solutions are determined.

Why doesn't the site load?

1. No internet

Try visiting other sites! Maybe they are also not available.

2. Not included in VK.com

Please use a different browser. If it doesn’t let you in with Google Chrome, then try logging in using the Opera browser or use Mozila Firefox. Logging in from a different browser? We clear the cache, reinstall the browser that did not allow VK. If it doesn’t work from other browsers, then go to step 3.

3. “The director does not approve”

4. Technical work

There are problems on the server, some work is being done and therefore it does not load for a long time. You need to take a break and then “try your luck” again. Nothing works? A day has passed and VKontakte is not working? Read the text below!

5. The site was mixed up

We went to a fake VK page or confused it with another social network.

6. Blocked by IP

The provider decided to block access to the site, especially when connecting to someone else’s Wi-Fi. In this case, use a program to change IP. You can also change the DNS server, for example, set the values to 8.8.8.8.

7. Extensions

When installing suspicious programs, various browsers and extensions are installed. Advertising banners will often pop up in the browser, but there may also be bans on visiting specific sites. What to do? Open the “extensions” tab in your browser and remove all unnecessary ones.

8. Registry corruption

9. Login and password do not work

Change the layout, turn off Caps Lock (keyboard button) and if it asks you to send a code, check for viruses.

What to do if access to the site is blocked by a virus?

You can't send SMS for money!

Large amounts will be debited from your balance, even if you are asked to pay five rubles.

Be sure to install a good antivirus program!

It is advisable to download an anti-spyware add-on, for example, AVZ. Perhaps the anti-virus databases have not been updated for a long time, for this reason the anti-virus could not prevent your page from being hacked.

Look for various social programs and shortcuts on your computer.

Vkontakte.exe, etc. Be sure to delete it!

In some cases, you will have to “fix” the Host file on your computer; it could be corrupted by a virus.

Open “My Computer” - select drive C - find the folder System 32 - drivers - etc - see the file hosts. It needs to be opened using the usual Notepad program. Remove everything unnecessary and leave only one line:

127.0.0.1 localhost

No point? Try to restore access using the phone number you entered when registering in VK.

Page restoration

You need to click on the “forgot your password?” link. Enter the phone number that you specified during registration (a login or email address may also work), and click “next.” You need to go through the captcha, enter the letters and numbers from the picture into a special window. It remains to confirm that the VK page is indeed your “property”.

A message with a code should be sent to the specified number, which you must enter in a special field and click “change password.”

After the manipulations, you need to come up with a more complex password. It will also be better if you write it down in your notebook so that you don’t have to restore the page again.

Now you can get in touch. Use the same login, but a fresh password that you recently came up with. To prevent an incident from happening, a second message will be sent to your phone. You will be reminded of the information you entered so you don’t forget it.

To prevent anything bad from happening, it is necessary to carry out preventive work: update the antivirus, look for malicious components on the PC, delete suspicious files. Only a full range of work can prevent an unpleasant situation with your page.

Can’t log into the VK, Odnoklassniki, or FaceBook websites? When trying to download an antivirus or open mail, is it also a bummer? Congratulations, you have caught a virus. Scammers on the Internet are already sick of everyone, and they are coming up with new ways to get into our wallet. Now we've reached social networks.

In the worst case, the message “send SMS and you will be happy” looms on the monitor. First of all, don’t believe it under any circumstances! No amount of SMS will save you from this situation; scammers will only laugh at your naivety. Secondly, do not rush to reinstall Windows, there are methods.

So, access to your favorite sites is blocked. It turns out that scammers have come up with a virus that redirects you to their sites, and you cannot access social networks. These sites may be similar to VK, OK and FB, and when you enter your username and password there, they are simply stolen.

How the virus works

Sites have names, for example vk.com, mail.ru, yandex.ru, and each of them has an IP address made up of numbers. In the Windows XP/7-10 operating system there is a special “.hosts” file in which the virus writes the names of the sites it wants to block and assigns them the IP addresses of its fake mini-sites. And when you enter “vk.com” or “ok.ru” in the address bar of your browser, the browser goes to exactly the site that the virus has registered in the “.hosts” file.

Now that we know how this all happens, let’s determine ways out of the situation. To check whether this is exactly the problem, simply enter its IP address in the address bar of your browser instead of the site name:

If the site opens by IP, but does not open by name, then the problem is ours. Do not forget that in Ukraine vk.com and ok.ru are prohibited in principle.

Restoring access

You have several options:

Restoring the system
Manually edit or replace the file "hosts"– with minimal computer skills, this is the easiest way
Editing the registry - an additional measure if the above does not help
Using the free AVZ program
We use a special script - if all else fails
Malwarebytes' Anti-Malware or DrWEB CureIt! scan your computer for viruses (this takes a lot of time)

Repairing the hosts file manually

It may be that the edited file is not saved and an “Access Denied” error appears. This trick can help: you need to “cut” the file and paste it into any other folder, edit it there and copy it back to its place. If all this seems complicated, then you can simply delete the “.hosts” file! It doesn't affect anything!

If the file is correct, i.e. as in the picture above, but social networks are not loading at all, then click “Start ->Run” and enter

route –f

Reboot and check.

The location of the hosts file has changed

The virus may have changed the default location of the "hosts" file to fix:

Treatment of the system using AVZ

Download the program and do the following:

Watch the video on how to recover the “.hosts” file

We use a special script

If all of the above methods did not help, try this method:

Download the uVS program, unpack the archive, disable your antivirus if you have one, and run the file start.exe(not to be confused with startf.exe)
Select “Run as current user”

Copy the following text to the clipboard with the right mouse button:

;uVS v3.75 script
;Target OS: NTv6.1

delnfr
deltmp
delnfr
regt 12
regt 14
regt 20
regt 13
regt 11
regt 17
restart

Let's go to the menu “Script -> Execute the script located on the clipboard...”

The script deletes the contents of temporary folders, links to missing files and restores the original Winlogon settings. The computer will reboot, let's see what happens to the sites.

But if the virus sits in memory and then it will change the file again. If this happens, then a full virus scan is needed.

We treat your computer using the free antivirus Malwarebytes’ Anti-Malware

Download the Malwarebytes’ Anti-Malware program, unpack and install
When starting, we agree to the trial period of using the program
We scan the computer in the mode "Quick Scan", but it’s better to immediately complete it, and reboot

If it doesn’t help, then do it "Full Scan", really long

If you still cannot access your contact page, you can use Kaspersky Virus Removal Tool, or better yet, DrWEB CureIt!

IMPORTANT: The network offers downloads, and sometimes even for money, of super-antiviruses specifically to solve problems with access to social networks. Urgently I DO NOT RECOMMEND download them and even more so launch them. Most likely there will be the same virus, but aimed at the sites of other scammers. And in the worst case, you will find yourself a victim of more sophisticated schemes.

What to do to prevent the problem from happening again

Don't visit suspicious sites
Install it for yourself, or at least
After fixing the problem, be sure to conduct a full scan using DrWEB CureIt!
Don’t forget to monitor the daily updates of the antivirus database and install operating system updates
Do not use the vulnerable Internet Explorer browser, use Google Chrome
Do not enter your username, email and password in response to suspicious emails
Use

And be careful!

What if nothing worked? No viruses!

Check out my latest article. If everything works like clockwork, but only VKontakte, Odnoklassniki, and Facebook do not work, then most likely your boss simply blocked access to these sites so that you are not distracted from work. To access the desired resources, try or anonymizers (helps with bans).

Anonymizers are special transition sites that provide access to blocked resources through themselves. But they can also be blocked, so look on the Internet for one that suits you. In extreme cases, sometimes your contact account is actually blocked, contact the site administration.