• Shift doesn't work on laptop. The Shift button on the laptop does not work. Checking keyboard drivers

    Non-working keys on a laptop keyboard is a phenomenon that occurs quite often and leads to a certain discomfort. In such cases, you may not be able to use some features, such as entering punctuation marks or capital letters. In this article we will provide ways to solve the problem with the shift not working.

    There are several reasons why the SHIFT key fails. The main ones are reassigning keys, enabling limited mode or sticky mode. Next, we will analyze each of the possible options in detail and provide recommendations for troubleshooting the problem.

    Method 1: Virus check

    The first thing you need to do when this problem occurs is to check your laptop for viruses. Some malware is capable of reassigning keys by making changes to system settings. You can identify and eliminate pests using special scanners - free programs from leading antivirus developers.

    After the viruses have been found and removed, you may have to work with the system registry, deleting the “extra” key. We will talk about this in the third paragraph.

    Method 2: Hotkeys

    Many laptops have a keyboard mode in which some keys are locked or reassigned. It is turned on using a specific key combination. Below are several options for different models.

    • CTRL+Fn+ALT, then press the combination SHIFT+Space.
    • Simultaneously pressing both shift keys.
    • Fn+SHIFT.
    • Fn+INS (INSERT).
    • NumLock or Fn+NumLock.

    There are situations when, for some reason, the keys that disable the mode are inactive. In this case, the following manipulation may help:



    Method 3: Editing the Registry

    We have already written above about viruses that can reassign keys. You or another user could have done this using special software, but this was successfully forgotten. Another special case is a malfunction of the keyboard after an online game session. We will not search for the program or find out after what events the changes occurred. All changes are written to the value of the parameter in the system registry. To solve the problem, this key must be removed.

    Before editing settings, create a system restore point

    Read more: How to create a restore point in,



    Method 4: Disable Sticky Input and Input Filtering

    The first function temporarily enables the ability to press separate keys such as SHIFT, CTRL and ALT. The second helps eliminate double clicks. If they are activated, then shift may not work the way we are used to. To disable, do the following:


    If it was not possible to disable sticking in this way, you can do this in the system registry.



    Method 5: System Restore

    The essence of this method is to roll back system files and settings to the state they were in before the problem occurred. In this case, it is necessary to determine the date as accurately as possible and select the appropriate point.


    In a situation where, after disabling all services, the shift does not work, you need to turn everything back on and pay attention to other methods.

    Method 7: Editing startup

    The startup list can be edited in the same place – in "System Configurations". The principle here is no different from a clean boot: we turn off all elements, reboot, and then continue working until we get the desired result.

    Method 8: Reinstalling the system

    If all the methods above do not work, you will have to take extreme measures and reinstall Windows.

    Conclusion

    You can temporarily solve the problem by using the on-screen keyboard, connecting a desktop keyboard to the laptop, or reassigning the keys - assigning the shift function to another one, for example, Caps Lock. This is done using special programs such as MapKeyboard, KeyTweak and others.

    There are quite frequent situations when the “Shift” key stops working on a laptop. The reason for such a refusal may be many factors. But all this can be divided into mechanical damage and software failure.

    If the Shift key on a laptop does not work, the first thing you need to do is determine the reason for this failure in order to understand how to solve this problem.

    To understand the reason: physical damage or software failure, you must perform one of the diagnostic options below.

    • Connecting a third-party keyboard via a cord to the USB port.
    • Checking keyboard drivers.
    • Diagnostics using the on-screen keyboard in safe mode.
    • Checking for viruses in the operating system.
    • Disable programs that affect keyboard input.

    Each option will present solutions.

    Connecting a third-party keyboard via cord to the USB port

    The simplest and most effective way to diagnose the problem with Shift not working on a laptop keyboard is to simply connect a third-party keyboard using a cord to any USB port of the laptop.

    The main goal of this method will be to eliminate software failure. If a third-party keyboard works without any problems and the keys we need function as we need, then everything will be obvious - the problem is with the laptop keyboard.

    There can be many reasons for such a failure of the Shift button, the main ones being mechanical damage (a keyboard filled with liquid, a blow to the keyboard, a laptop falling from a height, damage to the cable during disassembly or assembly...)

    The solution to this problem may be a complete replacement of the laptop keyboard. You can also try removing the keyboard and try reinserting the cable into the connector, since it could jump out if dropped or hit (an unlikely situation).

    Checking keyboard drivers

    In the event that after inserting a third-party keyboard and testing the Shift key, everything still does not work, then in your situation there is room for a software glitch. Why software? If you are sure that the third-party keyboard is fully functional and the Shift keys work perfectly, then it is worth checking the drivers that are or have been installed for the keyboards.

    To do this, press the Win + R key combination and in the “Run” line that appears, enter the following command “devmgmt.msc”. This will open the Device Manager.

    In Device Manager, open the “Keyboards” section, select your keyboard, right-click on it and select “Uninstall device.”

    After that, right-click on the name of your computer, which is displayed at the very top of the list of devices and select “Update hardware configuration.”

    Done, after that check the Shift button.

    If, when opening the “Keyboards” section in the Device Manager window, you saw an exclamation point icon in a yellow triangle, then you should right-click on your keyboard and select the “Properties” section. In the window that opens, in the “Device Status” field, you will see the cause of the problem with the keyboard driver. Depending on the cause, you need to look for a solution. Since there can be a large number of reasons for problems, in this article we will not talk about them, but will only offer one of the simplest and most influential solutions to this issue with the Shift key.

    Diagnostics using the Windows on-screen keyboard

    The Windows On-Screen Keyboard will help you determine if the Shift key is being pressed and will let you know if it's a driver issue or if the keyboard is physically damaged.

    First of all, you need to press the Win + R key combination and in the “Run” window that appears, write the command “osk.exe” and press Enter.

    After which you will see a keyboard on the monitor screen. When you press any command button, you will be able to see this key highlight on the on-screen keyboard, this signals that the operating system understands and sees that you pressed this key. Now try pressing the Shift key and see if it lights up on the on-screen keyboard? If it is highlighted, then you should look for a problem in drivers, programs or viruses that prevent it from working in the operating system.

    Boot Windows in Safe Mode

    Another way to check that the problem with the Shift key is related specifically to the software is to start Windows. It is when starting in safe mode that the system disables all drivers and leaves only the main ones that are needed to start the system, at the same time removing all programs from automatic startup.

    If the Shift key does not work on the laptop, then launch the Windows operating system in safe mode. After starting in safe mode, try checking your keyboard, namely the Shift key in any text editor, for example, Notepad.

    Running in Safe Mode Windows 7/8/8.1

    1. Restart your computer.
    2. After you see the Bios initializing, press the F 8 key until the Windows boot option selection window appears.
    3. Next, select the “Safe Mode” option and click on Safe Mode.

    For Windows 8/8.1, you may also need to press Shift + F 8

    Launch

    1. Go to “Settings”, go to the “Updates and Security” section.
    2. Next, select “Recovery” and in the “Special boot options” section, click the “Restart now” button.
    3. A reboot will occur and a blue screen with a numbered list of boot options will appear in front of you, press the F 4 key.
    4. After this, the computer will boot into safe mode.

    Checking for viruses in the operating system

    Also, one should not exclude the possibility that viruses affected the Shift key on the laptop keyboard.

    The simplest, fastest and most effective way to check your computer for viruses is to download and run the Cureit program, which will scan and delete all suspicious and malicious files.

    To download this utility, follow the link: https://free.drweb.ru/download+cureit+free/?lng=ru

    After downloading, launch the program and click on the “Scan” button. After scanning is complete, view the list of found files and delete them.

    Disable programs that interfere with keyboard input

    Very often, the problem with the fact that the Shift button does not work on a laptop can be caused by third-party programs that make changes or add some parameters to the process of entering text from the keyboard.

    An example of such programs:

    • Punto Switcher.
    • Key Switcher.
    • SimpleSwitcher.
    • Arum Switcher.

    This list contains basic and frequently used programs that can affect the Shift key and subsequently cause it to fail.

    The easiest way to deal with such programs is to remove them from your computer.

    If you do not want to delete these utilities, you can use the task manager and simply remove the task of this program. To do this, right-click on the control panel and select “Task Manager” from the drop-down list. After this, the manager window will open, then in the processes tab you need to find the process of the program that is installed on your computer (the name of the process is similar to the name of the utility) and by right-clicking on it, select “End task”.

    This way you can remove the reason for disabling the Shift button.

    Conclusion

    After reading this article, it is strongly recommended that you start diagnosing the Shift key malfunction by reading the first three sections, and only after reading them, resort to other options. The main thing is not to rush to perform any actions so as not to cause any additional errors, since removing the wrong drivers can have a detrimental effect on the operation of the system in the future.

    Question: Asus X552C - The keys on the laptop do not work


    Hello! Some keys do not work on the ASUS X552C laptop, Windows 8.1. When connected to the Internet, it works, and when not connected, it works for a maximum of 1 day, and then the keys (f, v, d, 6 on the right side of the keyboard, f2, spacebar) do not work. Sometimes it works when pressed hard, but in rare cases. I took it to a service center to clean the keyboard from debris, it worked for two days, then it started not working again. It seems to me that every day the keys don’t work, the number of keys that don’t work increases (and, ctrl, etc). Help, what should I do, what’s the reason?

    Answer: Well, if there are Trojan programs that determine which buttons the user pressed and send this to the owner, but there may also be viruses that block signals from the buttons.
    But in practice this has not been seen.

    Question: Keys on laptops have stopped working


    After turning on the laptop, it was discovered that some buttons stopped working:
    "i" , "space" , "t" , "." , "Arrows" , "NumPad"
    Help, what could be the reason?

    Answer: Spammer116
    Open the keyboard, clean it from dust and dirt, find the keyboard contactor with the M-board and clean the contacts.
    Ethyl alcohol or aka + PURE gasoline (not “for lighters”, but “for cleaning clothes”; sometimes this is called NEFRAS or ISOOCTANE)

    Good day! There is a problem. On the above laptop, the keys on the numeric part of the keyboard (located on the right) stopped working. When you press the key. "num lock" no reaction, the LED does not light up. The rest of the keyboard and laptop generally work fine. The saddest thing is that even in the BIOS the arrows on the keys "4,6,8,2" do not work, the function of increasing and decreasing the sound does not work either. To avoid wasting my and your time, I’ll write right away: I changed the keyboard to a known working one, flashed the BIOS, did all the operations in Windows (for example, turning on via the virtual keyboard, etc., etc.), but there was no result!!! I checked the connector for the standard keyboard and everything is fine. But there is one BUT!!! When you connect a USB keyboard on this keyboard, everything works as it should, even in the BIOS. Please speak out. Thanks in advance.

    Answer:

    alertwer wrote:

    Didn't understand. If the cartoon works, should it ring the same or not?

    If it rings the same way, then the lines from the multi to the connector are normal - not on a break, not shorted - with normal insulation, etc., and if not normal, then everything is the other way around, including maybe because of the multi, there is a problem.

    Question: The cooler on the laptop does not work


    The cooler on the HP pavilion dv7-7171er laptop does not work. The laptop itself starts (writes error 90b) and works well, but gets very hot. There is no dust in it, the cooler itself twitches but does not spin up, I tried to start it “with a push” - it didn’t work, I also tried to start it from another power source (batteries) - the same result. After repair, the laptop itself was replaced with mother, processor (instead of i7 they installed i5) and matrix. This problem arose immediately after the repair. What could be the problem? And how can I check whether the cooler is dead or not?

    Answer: They tried to solder the mother, but it resulted in the laptop turning off after exactly 30 minutes of operation, so they decided to replace the mother, but the processor was told that it had burned out and there was no way I could check it

    Question: The touchpad does not work on an ACER laptop


    Hello, why might the touchpad on a laptop not work?

    Added after 28 seconds

    I've searched the entire Internet and haven't really found anything, it's something similar to my problem, but even my power button doesn't work... help, I urgently need a PC!

    Added after 1 minute

    Very urgent! I need a faster computer. Does anyone know what's wrong?

    Answer: Hello, the touchpad on the Acer Aspire es1-512 does not work under 8.1, under 7 it works without problems. I tried all possible firewood - it doesn’t help. there is hope for you. Yes, it doesn’t show up in the manager

    Question: Both Shift keys on the laptop do not work


    Today I encountered the following problem - both Shift keys do not work.
    I re-read several topics on your forum. But I couldn’t figure it out.
    NOTE- after some manipulations. mentioned in these topics. the keys are still started working.
    But on for a while.
    After rebooting the laptop the problem is back..
    Please be kind. Help.
    Thanks in advance

    Answer:

    Message from FavoriteFeed

    On the cable I saw one contact, slightly different from the rest.

    Message from FavoriteFeed

    But I assure you that the laptop is kept away from any liquids and no one sat down with it with tea. Otherwise I wouldn't write on the forum

    Can you take a photo (in quality) of this train?

    The Sticky Keys feature is designed for users who have difficulty holding down two or more keys at the same time.

    The situation can be alleviated by alternate pressing of keyboard shortcuts.

    If you need to use a specific keyboard shortcut, such as CTRL+P, mode "Sticky Keys" Allows you to press keys one at a time rather than simultaneously.

    For some, sticky keys are the only way to properly interact with the computer and operating system.

    This mode applies to keys such as Ctrl, Alt, Shift and Windows key (depicting the Windows flag). Once a control key is pressed, it remains active until the user presses a second key, completing the combination.

    IN Windows such a possibility is provided. But to do this, you need to configure it first.

    Calling the Sticky Keys settings window can be done by pressing the button five times "Shift", just not fast :o). Or standardly, using the mouse Start>>>Control Panel>>>Accessibility(If Vista or Windows 7, then in the control panel look for "Ease of Access Center").

    VK Resolving Sticky Keys with a Mouse

    1. Click the button Start and select Control Panel .
    2. Make sure it is selected classic look and control panel icons are displayed on the screen. If not, select Control Panel in the left pane.
    3. Select Accessibility to open the corresponding dialog box.

    4. Select a tab Keyboard and check the box Sticking.


    To further configure Sticky Keys settings, use the button Settings.
    Click the button Setting (1), to open the Sticky Keys options dialog box. Select the checkboxes that correspond to the options you want. Click the button OK(2), then Apply (3), and then the button Close(X) on the control panel .

    Window Setting Sticky Keys mode contains the following parameters:

    If you are incredibly unlucky and your mouse does not work, then open the settings window "Sticky Keys" possible using the keyboard

    Enable Sticky Keys using your keyboard

    1. Open menu Start by pressing the keys CTRL+ESC (or Windows logo key). Then open Control Panel by pressing the key C.
    2. Make sure Classic View is selected and the Control Panel icons are visible on the screen. If this is not the case, go to the left area of ​​the control panel and select Switch to classic view by pressing the key TAB, and then ENTER. Use the arrow keys to select Accessibility and press the key ENTER.
    3. In the dialog box Accessibility go to the tab Keyboard, and then check the box Sticking by pressing the key U.
    4. Using the key S click the button Options. A dialog box will open Setting Sticky Keys Mode , where you can select the following options.

    Press the key U, to check the box Use this method of inclusion . This setting allows you to turn Sticky Keys on or off by pressing a key five times. SHIFT.

    Press the key P to check the box Double pressing locks the keys CTRL, SHIFT and ALT . This setting allows you to lock the CTRL, ALT, SHIFT, or Windows logo keys when you press any of them twice in a row.

    Press the key T to check the box Disable sticky behavior when pressing two keys at once . This setting allows you to disable Sticky Keys when the CTRL, ALT, SHIFT, or Windows logo key is pressed at the same time as any other key.

    Press the key M to check the box Play a beep when pressing CTRL, SHIFT and ALT . This option allows you to play a sound when the CTRL, ALT, SHIFT, or Windows logo key is pressed, locked, or released.

    Press the key S to check the box Display sticky mode status on screen . This feature allows you to display the corresponding icon in the taskbar when Sticky is enabled.

    5. Press the key twice ENTER to exit the accessibility menu.

    6. Close the control panel by pressing the keys ALT+F, C.

    How to disable Sticky Keys feature

    As a rule, it is convenient to activate the function of sticky keys and mouse buttons in cases where novice users or people with disabilities sit down at the computer. If you do not need to use these modes, it is better to disable them.

    Sometimes keys get stuck automatically, and many people have probably encountered such problems. This often happens in games when you press several keys at the same time.
    Or sticking turns on by itself when you hold down any button on the keyboard for a long time.
    Or you are typing some text and suddenly something switched... and it became impossible to print with one click, and it prints only if you hold the button for several seconds.
    Most likely in such cases. You have turned on Sticky Keys mode» .

    According to statistics, the Shift key gets stuck most often. At the same time, when sticking is turned on, the computer begins to make a characteristic high-pitched sound, reminiscent of an intermittent squeak. Every five seconds, when the same key gets stuck, the sound is repeated, which is very annoying for those sitting in front of the computer.

    To remove sticky keys without disabling this mode, press the Shift key five times while working.

    To disable Sticky Keys completely , follow these steps

    To forcefully disable Sticky Keys:

    For Windows XP :

    Method 1. standard

    1. Pass in “Start” → “Control Panel”. Call the component "Special Features". In general, the initial steps are the same as when you enable Sticky Keys mode (see above)

    2. Click on the icon "Special Features" left mouse button, a new dialog box will open. In the window that opens, go to the tab "Keyboard".

    3. In the section "Sticky Keys" "Sticking".

    4. Click on the button "Apply" for the new settings to take effect.

    5. Close the window "Special Features" by pressing the button OK or icon [x] in the upper right corner of the window.

    For Windows 7: For convenience, I also give an example for the English version.

    1. Go to “Start” → “Control Panel”.

    Below we find the item «» (Ease of Access) and go into it.

    In the next window you will see a list of simplifications for working with a computer. Choose « Making the keyboard easier to use» (Make the keyboard easier to use)

    By the way, by default, in the section "Make typing easier" Most options are unchecked, which does not prevent Windows from prompting you to enable new features whenever you press a certain key sequence. To get rid of these suggestions, you will have to dive even deeper into the settings.

    Click the link Set Up Sticky Keys to go to the window " Set Up Sticky Keys. In this window you need to uncheck not only the item « Enable Sticky Keys» ,

    but also from the point “Turn on Sticky Keys when SHIFT Is Pressed Five Times”.

    Then Windows will stop prompting you to enable this feature.

    When everything is ready, save the settings made by clicking "Apply". Close window with button "OK ".

    Method 2. Lightweight

    To disable the Sticky Keys feature, you need to follow these simple steps:

    When you press the left key five times quickly in Windows XP a dialog box appears asking you to enable Sticky keys

    After pressing the button "Options" a window opens immediately "Special Features" . Next, we work with this window, as in the first method.

    For Windows 7, a dialog box asking you to enable Sticky Keys will look like this:

    Or a window Sticky Keys for English version:

    3. The Sticky Keys settings window appears.

    6. We enjoy working in Windows or playing our favorite game.

    Disabling the Input Filtering feature

    You disabled the Sticky Keys feature, but the problem still persists; there are still typing delays. Perhaps the point is that in addition to sticky keys, the mode may be turned on "Input filtering"

    Filter Keys, turns on when pressed and held right key for more than 8 seconds.

    To turn it off,

    For Windows XP :

    Let's go Start>>>Control Panel>>>Accessibility >>>Keyboard.

    In the section Input filtering remove the marker from the field opposite the inscription "Filtration".

    Click the button Setting, to open the Filtering Options dialog box. Uncheck the box “Enable filtering mode: hold down the SHIFT key on the right for 8 seconds” Click OK, then Apply and close the window by clicking OK or X

    For Windows 7:

    Let's go Start>>>Control Panel>>>Accessibility Center

    In the window “Make the keyboard easier to use” uncheck the section “Enable input filtering”:

    - “Turn on Filter Keys when Right SHIFT Is Pressed for 8 Seconds”

    Click Apply, close the window by pressing OK

    Well, one last thing:

    How to turn off the Sticky Keys alert

    If you want to keep Sticky Keys active but only want to turn off the distracting beeping sound your computer makes,

    That For Windows 7 check the box " Enable Sticky Keys" leave / or put and click on the blue link "Setting Sticky Keys".

    In the window that appears, uncheck the box next to the option at the very bottom "Beep sound when pressing CTRL, ALT and SHIFT",

    then click Apply, then OK and close the control panel.

    For Windows XP this action will look like this:


    You can also uncheck “Use this way of inclusion” V Settings section “Sounding mode switching”
    This way you will not disable sticky keys, but will remove the annoying sound.

    That seems to be all I wanted to say about such Windows functions as "Sticky Keys" And " Input filtering". If you don't need these special features, disabling these two options will save you from intrusive operating system suggestions and annoying beeping from the speaker.

    Based on materials from www.kakprosto.ru, www.inetkomp.ru, www.nb1000.

    One of the most important components of any computer is the keyboard. The peculiarity of laptops is that it will be very difficult to change it in case of any problems - in any case, it is much more difficult than simply unplugging the plug of the old device and inserting the plug of the new one, as is done with stationary PCs.

    What to do if one or several buttons on the keyboard suddenly stop working, for example, the top row? Can I fix the situation myself and what will it take? You will learn about all this in this article.

    Why SHIFT and other buttons on a laptop may not work

    The first step is to determine the cause of the problem in order to decide what sequence of actions will be needed to fix it.

    One of the most common reasons is a malfunction of the keyboard itself. This may be due to the natural wear and tear of the device over time, or due to incorrect connection.

    In addition, clogs may occur, especially if you have a habit of eating or drinking while using the computer. Dirt getting into the internal structure of the keyboard often leads to failure of one or even a whole row of keys - zero, arrows, Ctrl, Shift. The latter are located at the very edge of the laptop and are very useful and often used.

    The failure of the keys to respond may also be due to the presence of various viruses in the system. In such cases, the key can execute either an incomplete list of commands intended for it, or even those that it should not execute.

    ATTENTION! The operation of the button is also influenced by the operating system - if this is a pirated version, then you should not be surprised at the presence of this and any other problems.

    Or it may be that some settings in the system are set incorrectly. This problem has the simplest solution of all those presented above - you just need to go into the settings and change some important parameters that have a significant impact on the operation of the keyboard.

    What to do if the Shift button does not work

    When the Shift key does not work, the first step is to thoroughly diagnose the device and check the system for viruses.

    This is quite simple to do - you need to use a special scanner, which is made publicly available by the manufacturers of the most famous and trusted antivirus manufacturers. After checking, it is recommended to install one of them in order to further protect yourself from the appearance of any malicious programs and utilities.

    Now remove any viruses found.

    Some laptops have special keyboard shortcuts that make it easy to accidentally switch the keyboard mode. As a result, some keys will either be blocked or reassigned - meaning that they will perform completely different functions that were not intended for them. In this case, you need to return to the old mode by finding the hotkeys that work on your laptop model.

    If the keyboard is clogged, you need to disassemble it and clean it thoroughly. There are a large number of instructions on the Internet for disassembling keyboards for each laptop, which can differ significantly from each other.

    The same will need to be done if the control panel is broken. You may need to replace one of the contacts or the cable inside.

    IMPORTANT! If you have a pirated version of the operating system, you will need to reinstall it. To do this, you need to find a high-quality version in which there will be no problems with the button triggering.

    Actions if several buttons on the keyboard do not work

    In general, all actions aimed at restoring the operation of the keyboard can be divided into two groups:

    • physical methods;
    • software methods.

    If several keys do not work at once - Ctrl, with letters, then it is not necessary to completely change the keyboard. Therefore, we will consider in detail some ways to return it to service.

    Physical methods

    Physical methods include pressing certain keys, cleaning, and actions associated with the need to disassemble the device.

    In the first case, you can try holding Fn and Num Lock. Usually this combination allows you to return the control panel to the desired mode.

    If this does not help, you need to remove the keyboard using a screwdriver. Before doing this, be sure to turn off the device and remove the power source from it. If there is obvious mechanical damage, you will need to replace the keyboard cable.

    Under the plate is a microcontroller. It should be cleaned and dried thoroughly.

    Software methods

    In addition to reinstalling, you can also try changing some keyboard settings. It is possible that the drivers are outdated - in this case, you just need to download them from the manufacturer’s official website for your laptop model and version of Windows.

    In Control Panel, you can find "Keyboard" and make sure that all the necessary functions are enabled.

    In addition, there is a way to return the system to the level when everything worked correctly. To do this, you need to find the “System Restore” item in the Control Panel. Afterwards, be sure to restart your computer.

    Now you know why the keys on a laptop keyboard may not work and what you can do yourself in this case.

    There are quite frequent situations when the “Shift” key stops working on a laptop. The reason for such a refusal may be many factors. But all this can be divided into mechanical damage and software failure.

    If the Shift key on a laptop does not work, the first thing you need to do is determine the reason for this failure in order to understand how to solve this problem.

    To understand the reason: physical damage or software failure, you must perform one of the diagnostic options below.

    • Connecting a third-party keyboard via a cord to the USB port.
    • Checking keyboard drivers.
    • Diagnostics using the on-screen keyboard in safe mode.
    • Checking for viruses in the operating system.
    • Disable programs that affect keyboard input.

    Each option will present solutions.

    Connecting a third-party keyboard via cord to the USB port

    The simplest and most effective way to diagnose the problem with Shift not working on a laptop keyboard is to simply connect a third-party keyboard using a cord to any USB port of the laptop.

    The main goal of this method will be to eliminate software failure. If a third-party keyboard works without any problems and the keys we need function as we need, then everything will be obvious - the problem is with the laptop keyboard.

    There can be many reasons for such a failure of the Shift button, the main ones being mechanical damage (a keyboard filled with liquid, a blow to the keyboard, a laptop falling from a height, damage to the cable during disassembly or assembly...)

    The solution to this problem may be a complete replacement of the laptop keyboard. You can also try removing the keyboard and try reinserting the cable into the connector, since it could jump out if dropped or hit (an unlikely situation).

    Checking keyboard drivers

    In the event that after inserting a third-party keyboard and testing the Shift key, everything still does not work, then in your situation there is room for a software glitch. Why software? If you are sure that the third-party keyboard is fully functional and the Shift keys work perfectly, then it is worth checking the drivers that are or have been installed for the keyboards.

    To do this, press the Win + R key combination and in the “Run” line that appears, enter the following command “devmgmt.msc”. This will open the Device Manager.

    In Device Manager, open the “Keyboards” section, select your keyboard, right-click on it and select “Uninstall device.”

    After that, right-click on the name of your computer, which is displayed at the very top of the list of devices and select “Update hardware configuration ».

    Done, after that check the Shift button.

    If, when opening the “Keyboards” section in the Device Manager window, you saw an exclamation point icon in a yellow triangle, then you should right-click on your keyboard and select the “Properties” section. In the window that opens, in the “Device Status” field, you will see the cause of the problem with the keyboard driver. Depending on the cause, you need to look for a solution. Since there can be a large number of reasons for problems, in this article we will not talk about them, but will only offer one of the simplest and most influential solutions to this issue with the Shift key.

    Diagnostics using the Windows on-screen keyboard

    The Windows On-Screen Keyboard will help you determine if the Shift key is being pressed and will let you know if it's a driver issue or if the keyboard is physically damaged.

    First of all, you need to press the Win + R key combination and in the “Run” window that appears, write the command “osk.exe” and press Enter.

    After which you will see a keyboard on the monitor screen. When you press any command button, you will be able to see this key highlight on the on-screen keyboard, this signals that the operating system understands and sees that you pressed this key. Now try pressing the Shift key and see if it lights up on the on-screen keyboard? If it is highlighted, then you should look for a problem in drivers, programs or viruses that prevent it from working in the operating system.

    Boot Windows in Safe Mode

    Another way to check that the problem with the Shift key is related specifically to the software is to start Windows. It is when starting in safe mode that the system disables all drivers and leaves only the main ones that are needed to start the system, at the same time removing all programs from automatic startup.

    If the Shift key does not work on the laptop, then launch the Windows operating system in safe mode. After starting in safe mode, try checking your keyboard, namely the Shift key in any text editor, for example, Notepad.

    Running in Safe Mode Windows 7/8/8.1

    1. Restart your computer.
    2. After you see the Bios initializing, press the F 8 key until the Windows boot option selection window appears.
    3. Next, select the “Safe Mode” option and click on Safe Mode.

    For Windows 8/8.1, you may also need to press Shift + F 8

    Launch

    1. Go to “Settings”, go to the “Updates and Security” section.
    2. Next, select “Recovery” and in the “Special boot options” section, click the “Restart now” button.
    3. A reboot will occur and a blue screen with a numbered list of boot options will appear in front of you, press the F 4 key.
    4. After this, the computer will boot into safe mode.

    Checking for viruses in the operating system

    Also, one should not exclude the possibility that viruses affected the Shift key on the laptop keyboard.

    The simplest, fastest and most effective way to check your computer for viruses is to download and run the Cureit program, which will scan and delete all suspicious and malicious files.

    To download this utility, follow the link: https://free.drweb.ru/download+cureit+free/?lng=ru

    After downloading, launch the program and click on the “Scan” button. After scanning is complete, view the list of found files and delete them.

    Disable programs that interfere with keyboard input

    Very often, the problem with the fact that the Shift button does not work on a laptop can be caused by third-party programs that make changes or add some parameters to the process of entering text from the keyboard.

    An example of such programs:

    • Punto Switcher.
    • Key Switcher.
    • SimpleSwitcher.
    • Arum Switcher.

    This list contains basic and frequently used programs that can affect the Shift key and subsequently cause it to fail.

    The easiest way to deal with such programs is to remove them from your computer.

    If you do not want to delete these utilities, you can use the task manager and simply remove the task of this program. To do this, right-click on the control panel and select “Task Manager” from the drop-down list. After this, the manager window will open, then in the processes tab you need to find the process of the program that is installed on your computer (the name of the process is similar to the name of the utility) and by right-clicking on it, select “End task”.

    This way you can remove the reason for disabling the Shift button.

    Conclusion

    After reading this article, it is strongly recommended that you start diagnosing the Shift key malfunction by reading the first three sections, and only after reading them, resort to other options. The main thing is not to rush to perform any actions so as not to cause any additional errors, since removing the wrong drivers can have a detrimental effect on the operation of the system in the future.

    October 20, 2016

    You can often see users complaining that “Shift” on their keyboard does not work. This phenomenon is not so rare. It can be caused by various reasons. Nevertheless, this scenario causes a lot of problems for users. Sometimes even typing text becomes very problematic.

    So what if "Shift" refused to work? Why does this happen? Is there any cause for concern? Answering all these questions is not as difficult as it seems. The most important thing is not to panic. After all, the problem being studied is not always critical. Moreover, only in rare cases, when the Shift button fails to work, do you have to take drastic action.

    Keyboard problem

    The first reason is obvious. It occurs quite often, but it manifests itself not only in the fact that “Shift” on the keyboard does not work. The point is that all equipment can wear out. It is likely that the failure of the specified key to work is a consequence of a malfunction of the connected device. What should I do? You can either install a new keyboard and check the functionality of the specified button, or try to repair the old one. As practice shows, the first method of solving the problem is the most effective. What's next?

    Blockage

    Is the Shift button on your keyboard not working or sticking? More precisely, is it not pressed the first time or does the computer basically not respond to this key? Then you should clean the keyboard. This phenomenon should not be scary. After all, this problem occurs often, especially if a person is used to eating right in front of a computer or laptop.

    What's the matter? In the most common blockage. Every keyboard needs to be cleaned from time to time. Otherwise, its buttons begin to refuse to work. Including Shift. Therefore, users quite often advise each other, if any problems arise with the keyboard, to disassemble this component and clean it. Surprisingly, this method very often helps to get rid of problems that have arisen. But the possible reasons why “Shift” does not work on the keyboard do not end there.

    Viruses

    But the next scenario is not so common, but it causes a lot of trouble for users. We are talking about the impact of various viruses and Trojans on the operating system. That is, you should not be surprised if an “infection” has settled in your computer, and the “Shift” button on the keyboard does not work. Or if it only performs certain functions that were not originally intended for it.

    What should I do? It all depends on the nature of the virus. First of all, it is recommended to save important data to the media, and then scan the operating system with an antivirus program. After this, you need to “cure” the computer and recheck it. First, all potentially dangerous objects that cannot be treated are removed.

    After this, you can reboot the system. And "Shift", if everything is done correctly, will work. Otherwise, you can try to reinstall the OS by first formatting the hard drive. This is necessary, because this is the only way to completely get rid of certain viruses. This is perhaps the most serious situation that can occur.

    Pirate

    Shift not working on your keyboard? The following scenario is also not uncommon. And it usually gets fixed without any problems. Shift refused to work? It’s worth considering what operating system is on your computer.

    If the user has purchased and installed a license, the suggested reason is automatically crossed out. But often users install pirated Windows on their computers. There is no need to be surprised that one day a problem appeared in which “Shift” on the computer keyboard does not work. This is quite normal for pirates.

    There are several ways to proceed. The first is reinstalling the OS. Sometimes it doesn't work the first time. In some cases, it gives no result at all. The second is changing the operating system to a license. If the problem lies specifically in the version of Windows, then the keyboard will begin to work at full capacity.

    Settings

    But not everything is as scary as it seems. Before you rush out to buy new hardware or reinstall the OS, it is recommended to check your computer settings. Which ones exactly? Sometimes the operating system has special settings. Or for some unknown reason they get lost. Because of this, the left "Shift" on the keyboard does not work. And often the right one too.

    To check this item, you will have to go to "Windows Ease of Access Center" - "Keyboard Settings". It is recommended to pay attention to “Filtering settings” and “Sticking”. Here you can try to turn on/off additional options related to the Shift button. The changes are saved, after which you can check the functionality of the keys.

    That's it. Now it’s clear why the “Shift” button on the keyboard doesn’t work, and how to deal with this situation. It's actually not that difficult. If you cannot fix the problem yourself, it is recommended to contact service centers for help.

    You can often see users complaining that “Shift” on their keyboard does not work. This phenomenon is not so rare. It can be caused by various reasons. Nevertheless, this scenario causes a lot of problems for users. Sometimes it even becomes quite problematic.

    So what if "Shift" refused to work? Why does this happen? Is there any cause for concern? Answering all these questions is not as difficult as it seems. The most important thing is not to panic. After all, the problem being studied is not always critical. Moreover, only in rare cases, when the Shift button fails to work, do you have to take drastic action.

    Keyboard problem

    The first reason is obvious. It occurs quite often, but it manifests itself not only in the fact that “Shift” on the keyboard does not work. The point is that all equipment can wear out. It is likely that the failure of the specified key to work is a consequence of a malfunction of the connected device. What should I do? You can either install a new keyboard and check the functionality of the specified button, or try to repair the old one. As practice shows, the first method of solving the problem is the most effective. What's next?

    Blockage

    Is the "Shift" button on or "sticky"? More precisely, is it not pressed the first time or does the computer basically not respond to this key? Then you should clean the keyboard. This phenomenon should not be scary. After all, this problem occurs often, especially if a person is used to eating right in front of a computer or laptop.

    What's the matter? In the most common blockage. Every keyboard needs to be cleaned from time to time. Otherwise, its buttons begin to refuse to work. Including Shift. Therefore, users quite often advise each other, if any problems arise with the keyboard, to disassemble this component and clean it. Surprisingly, this method very often helps to get rid of problems that have arisen. But the possible reasons why “Shift” does not work on the keyboard do not end there.

    Viruses

    But the next scenario is not so common, but it causes a lot of trouble for users. We are talking about the impact of various viruses and Trojans on the operating system. That is, you should not be surprised if an “infection” has settled in your computer, and the “Shift” button on the keyboard does not work. Or if it only performs certain functions that were not originally intended for it.

    What should I do? It all depends on the nature of the virus. First of all, it is recommended to save important data to the media, and then scan the operating system with an antivirus program. After this, you need to “cure” the computer and recheck it. Previously, all those that did not respond to treatment are removed.

    After this, you can reboot the system. And "Shift", if everything is done correctly, will work. Otherwise, you can try to reinstall the OS by first formatting the hard drive. This is necessary, because this is the only way to completely get rid of certain viruses. This is perhaps the most serious situation that can occur.

    Pirate

    Shift not working on your keyboard? The following scenario is also not uncommon. And it usually gets fixed without any problems. Shift refused to work? It’s worth considering what operating system is on your computer.

    If the user has purchased and installed a license, the suggested reason is automatically crossed out. But often users install pirated Windows on their computers. There is no need to be surprised that one fine moment a problem appeared in which “Shift” does not work. This is quite normal for pirates.

    There are several ways to proceed. The first is reinstalling the OS. Sometimes it doesn't work the first time. In some cases, it gives no result at all. The second is changing the operating system to a license. If the problem lies specifically in the version of Windows, then the keyboard will begin to work at full capacity.

    Settings

    But not everything is as scary as it seems. Before you rush out to buy new hardware or reinstall the OS, it is recommended to check your computer settings. Which ones exactly? Sometimes the operating system has special settings. Or for some unknown reason they get lost. Because of this, the left "Shift" on the keyboard does not work. And often the right one too.

    To check this item, you will have to go to the "Ease of Access Center". It is recommended to pay attention to "Filtering Settings" and "Sticky Settings". Here you can try to turn on/off additional options associated with the "Shift" button. The changes are saved, after which you can check the functionality of the keys .

    That's it. Now it’s clear why the “Shift” button on the keyboard doesn’t work, and how to deal with this situation. It's actually not that difficult. If you cannot fix the problem yourself, it is recommended to contact service centers for help.