• The apple software support tools could not be installed. iTunes does not install on Windows. Windows Installer Error

    We often have to deal with various errors, but we don’t pay attention to most of them - we just restart the program installation, and they disappear. Windows Installer package error when installing iTunes- far from being the case. As a rule, it appears in those who updated the operating system via the Internet. For example, from “seven” to “eight”, or to Windows 10. With a clean installation of the OS, the likelihood of encountering such a problem is zero.

    However, it doesn’t matter what exactly led to this error, because today our task is to explain to you how to get rid of it!

    How to fix Windows Installer package error during iTunes installation?

    There are two ways to solve this problem. The first is reinstalling the operating system using a flash drive or disk with a complete cleanup of the “C” drive, the second is the correct installation of the program. Of course, there is no point in reinstalling the OS because of such a trifle, so we suggest you start considering the second method. So, you must do the following:
    Of course, there is nothing complicated here, but for the future, know that it is better not to do global operating system updates via the Internet! To do this, use installation disks and flash drives, only then you will not encounter Windows Installer package errors when installing iTunes and the like.

    Many users have fallen in love with the iTunes application, which is used on gadgets like iPod, iPhone, iPad, as well as on PCs. For normal operation in any program, system requirements and compatibility with the OS are first indicated. In this article we will focus on Windows 7 and later versions that are often used nowadays. Let's look at the main errors, why iTunes won't install or start, and how to fix them.

    iTunes does not install on Windows 7, 10 and other versions: let’s look at the main problems

    Let's start with the fact that each program has its own requirements for installing. Therefore, first of all, let's familiarize ourselves with the requirements for installing iTunes.

    System requirements for Windows

    Hardware:

    • PC with Intel or AMD processor supporting SSE2 (1 GHz) and 512 MB RAM
    • To watch standard format videos from the iTunes Store, you need an Intel Pentium D or faster processor, 512 MB of RAM, and a DirectX 9.0 compatible video card.
    • To view 720p HD video, iTunes LPs, and iTunes Extras, you need a 2.0 GHz Intel Core 2 Duo processor or faster, 1 GB of RAM, and an Intel GMA X3000, ATI Radeon X1300, or NVIDIA GeForce 6150 or better graphics processor.
    • To watch 1080p HD video, you need a 2.4 GHz Intel Core 2 Duo processor or faster, 2 GB RAM, and an Intel GMA X4500HD, ATI Radeon HD 2400, Nvidia GeForce 8300 GS or better graphics processor.
    • Viewing iTunes LP and iTunes Extras requires a screen resolution of 1024x768 or higher; 1280x800 or higher
    • 16-bit sound card and speakers
    • Broadband Internet connection required to connect to Apple Music, iTunes Store and iTunes Extras
    • It is recommended that you have a CD or DVD burner to burn Audio CDs, MP3 CDs, or burn CD or DVD backups. Songs from the Apple Music catalog cannot be burned to CD.

    Software:

    • Windows 7 or later
    • 64-bit versions of Windows require the iTunes installer; For more information, see page www.itunes.com/download
    • 400 MB free disk space
    • Screen reader requires Window-Eyes 7.2 or later; For iTunes availability, see www.apple.com/ru/accessibility
    • iTunes is now a 64-bit application for 64-bit versions of Windows. Some third party visualizers may not be compatible with this version of iTunes. Contact the developer to get an updated version of the visualizer that is compatible with iTunes 12.1 and later.
    • Availability of Apple Music, Apple Music Radio, iTunes in the Cloud and iTunes Match may vary by country

    In addition to system requirements, the correct installation sequence is also taken into account. We watch this process in the next video.

    Video: how to install iTunes

    Installation fails, or after installation I receive an "Error 2" or "Apple Application Support not found" message.

    In this case, perform the following steps.

    • Check that you have computer administrator rights in the account you are logging in under.
    • Try installing Windows updates and the latest version of iTunes for PC.
    • Find the iTunesSetup or iTunes6464Setup folder and, by right-clicking, click “Run as administrator” in the context menu (for the XP version, “Open”). If the application has already been installed on the PC, the system will simply offer a program fix. After this, restart your PC and try running the application again.
    • If iTunes was previously on the PC, but it was not possible to install or fix the program, then a possible solution would be to remove the components remaining from the previous installation. Then try to install the application again.
    • Disabling a security program or even uninstalling it.
    • Restart your PC.

    When I try to install iTunes, I get "error 7 (error 193 on Windows)"

    This problem should be considered separately, since the solution to this problem is different from the others. This means that the PC has outdated or incompatible software. The following messages appear: “iTunes is not installed correctly. Reinstall iTunes. Error 7 (Windows Error 193)", "iTunesHelper is not installed correctly. Reinstall iTunes. Error 7", "The Apple Mobile Device Service could not start. Make sure you have the required level of rights to run system services."

    To fix the problem, go to the folder C:\Windows\System32. Find files from the list and drag them to the trash:

    • msvcp100.dll
    • msvcp120.dll
    • msvcp140.dll
    • msvcr100.dll
    • msvcr120.dll
    • vcruntime140.dll

    If the file is not found, move on to the next one. You should not delete other files from this folder.

    Then try restoring both installed versions of Apple Application Support (64-bit and 32-bit). In the Add or Remove Programs section of Control Panel, highlight the 32-bit version of Apple Application Support file. Right-click to open the context menu and select “Fix”. We perform the same steps for the 64-bit version of Apple Application Support. Let's try to launch iTunes.

    Windows Installer package error when installing iTunes

    Problems when installing an application also appear due to problems with the Windows Installer. A message appears on the screen.

    The program may be disabled, we are trying to start it manually. You can do this as follows. In the “Start” menu, click “Run” and enter “services.msc” in the field. A window will open with a list in which we find “Windows Installer”.

    Open the file. The installer window appears. Here we select the launch type “Manual” and click “Run”.

    It is possible that the program starts, but an error is displayed. In this case, we try to update Windows Installer.

    We can find other options for eliminating the installer error using the links http://ioska.ru/itunes/oshibka-windows-installer.html and https://habrahabr.ru/sandbox/33155/.

    iTunes won't start: how to troubleshoot

    Partial troubleshooting during startup is discussed above (error 2, error 7). Don't forget to check for updates for Windows and iTunes before attempting to fix errors.

    Since iTunes is an Apple product, when launching the application, as well as during installation, a conflict with third-party software is possible. To exclude this option, we turn on the application in safe mode. To do this, when opening iTunes, hold down Shift and Ctrl on your keyboard. After this launch, the “iTunes is running in safe mode” window will appear. The visual modules you installed are temporarily disabled."

    Then click the “Continue” button and, if the program started in this way and works without problems, do the following:

    1. Check with the manufacturer of the installed plugin for information about compatibility with the required version of iTunes, as well as information about the availability of updated versions of this plugin.
    2. Close iTunes and try temporarily moving third-party add-ons to your desktop.

    iTunes program plugins and scripts are located in the following folders: C:\Users\username\App Data\Roaming\Apple Computer\iTunes\iTunes Plug-ins\, C:\Program Files\iTunes\Plug-ins; in Windows XP: C:\Documents and Settings\username\Application Data\Apple Computer\iTunes\iTunes Plug-ins\, C:\Program Files\iTunes\Plug-ins.

    Startup errors also occur when it is necessary to update the program drivers. To check this, turn off the Internet and launch the application. If iTunes works fine, update the drivers.

    Errors are only generated when working in a specific account. In this case, you can create another media library and if there are no problems with it, restore the previous version of the media library.

    If problems appear again, you need to check your saved files, as some of them may cause iTunes to freeze or turn off spontaneously. To find such a file, do the following:

    If the problem persists, repeat the steps, avoiding adding the files that caused the problem.

    Let's not forget about system problems. Possible ways to solve them:

    1. Check for potentially dangerous programs. Make sure your security software is up to date and run a system scan.
    2. Try changing your security software settings.
    3. Make sure iTunes is installed correctly. If necessary, reinstall the program.
    4. Update your PC drivers.

    Problems during update: what to do

    The problems that arise during the iTunes update process are the same as when installing the application and we proceed in the same way as described above. However, there are individual cases that require the removal of Apple components installed on a PC. Watch the video to see how to do this.

    Video: how to remove Apple software update/How to update iTunes Win7

    Some issues have been sorted out. Of course, these are not all possible problems when using iTunes. Therefore, “for dessert” I’ll leave a couple of useful links! http://appstudio.org/errors - iTunes error guide, https://support.apple.com/ru-ru/HT203174 - error codes on the official website, and for those who want to expand the capabilities of the application - read about life hacks https:// lifehacker.ru/2015/05/15/10-tips-for-itunes/, https://www.6264.com.ua/list/13497.

    Greetings, dear reader.

    In today's article I will tell you where you can download the iTunes program. If you don’t know, iTunes is a program for controlling an iPad (iPhone, iPod) tablet computer from a personal computer running a Windows or Mac operating system.

    Using iTunes, you can connect to the App Store (if you don't know how to buy from the App Store, then here you go) and download music, movies, applications and games to your device. In fact, iTunes is necessary for all lucky owners of iOS-based gadgets (iPad, iPhone, iPod).

    Also, using this simple program, you can not only download various content to your Apple gadget, but also update the operating system in one click and install earlier versions of iOS. Among other things, using iTunes you can access the iTunes Store and download applications from there to your iPad/iPhone/iPod.

    So, what is the best resource to download this software from? We will download this application from the official Apple website (I do not recommend downloading iTunes on third-party sites, otherwise you may catch a virus program).

    I won’t bore you with long stories about iTunes, let’s get started!

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    1. First of all, go to the official website of Apple at the following address - As mentioned above, it is better to download this software from the official website, and not from other, incomprehensible sources, otherwise you can not only “infect” your personal computer, but and harm your gadget.

    2. On the page that opens in a new window, find the field for entering your E-mail address and enter your mailbox address in it. Without this procedure, you will not be able to download the program to your computer.

    3. After you have entered the address of your mailbox in the field provided, click on the large blue button labeled “Download”.

    4. After the operations described above, you should automatically start the process of downloading the iTunes program. If this does not happen, wait a while.

    Installation

    After you download iTunes, all you have to do is install it, this is not at all difficult: run the installation file you downloaded earlier, then follow the instructions that will appear on the screen.

    After installing the iTunes application, you can start downloading various media files (music, games, movies, etc.) to your device.

    That's all for today, now you know where you can download iTunes. I will be glad if you periodically look at this resource.

    Why iTunes won't install on Windows? A very pressing question among users of personal machines, the answer to which cannot be given definitively. There may be several reasons, but there is only one solution - the Tenorshare TunesCare program. I once encountered this problem - the system suggested updating the iTunes version, but there was an error when installing the iTunes build component that I was unable to fix. Tenorshare TunesCare has been a lifesaver. She can solve many errors associated with iTunes.

    iTunes does not install on Windows: reasons

    We will name only the most common reasons why iTunes is not installed on Windows. Firstly, Your antivirus may be interfering with the installation process, which blocks all suspicious actions for security reasons. In this case, you just need to limit its activity for a while.

    Secondly, to an error during installation iOS 11/12 may result in a simple software glitch in the operating system. Several processes running at the same time may conflict, so it is better to restart your PC and try installing iTunes again.

    The third reason is that you do not have enough rights to perform this action. The thing is that installing iTunes requires you to have administrator rights. Make sure you are logged in with the correct account.

    The fourth reason is also no less relevant. If you have previously installed a media harvester, and then it was uninstalled, it is possible that there are still program files, which prevent iTunes from being reinstalled.

    The fifth reason is an incorrectly downloaded version of iTunes. On the official website, you must select exactly the download link that corresponds to your software version.

    Windows Installer error when installing iTunes

    Windows Installer package error is another reason why iTunes won't install on Windows. This failure in the operating system is directly related to the Apple Software Update, and simply restarting the system is unlikely to solve the problem. Possible solutions include cleaning the registry and reinstalling the Apple Software Update component. But all this is quite complicated and complicated for ordinary users. The instructions online are quite confusing, so it's best to use Tenorshare TunesCare, which will fix all the errors for you.

    iTunes won't install: what to do?

    So, if iTunes gives an error during the installation of an assembly component, if you encounter a Windows Installer error, if you cannot update iTunes, if there is a synchronization error with iTunes, or any other problem with iTunes, use the program.

    1. Download the Tenorshare TunesCare utility from the official website and install it on a PC running Windows.

    2. If your problem is related to the operation of iTunes (iTunes does not install on Windows, etc.), click on the “Fix all iTunes errors” button. If it is impossible to sync your iPhone with iTunes, your iOS device must be connected to your PC.

    3. The program will automatically analyze the operation of iTunes and tell you whether it needs “repair”. If the utility determines that the media harvester is working normally and your problem is still not resolved, click on the “Fix iTunes” button.


    4. The program will start downloading drivers for iTunes - it will take some time.


    Tenorshare TunesCare is the simplest tool that will help you fix most of the iTunes errors (iTunes won't install, etc.). The utility only works on Windows and is compatible with the latest software - iOS 12. Available for free download.

    iTunes is Apple's media player, which has grown into a universal application for audio and video content, with a large number of functions and an abundance of content library. This program is a “must have” for MacOS and iOS owners. You can also download iTunes for Windows 10 – this is what the article will talk about later.

    Where to download iTunes

    You can download Apple iTunes 10 for Windows 32/64 bit from the official website. At the time of writing, the latest version is 12.7.1.
    Additional download links:

    How to Install iTunes on a Windows 10 Computer

    After the installer is downloaded, you need to launch it, select options and begin the installation.

    Upon completion, a welcome page will open where you will need to read the license agreement and then log in to your account. But the installation may not always be completed successfully; difficulties usually occur on “clean” systems or, conversely, on systems with previously installed Apple applications.

    Why iTunes won't install on Windows 10

    Sometimes the following errors occur when installing iTunes on Windows 10:

    Windows Installer package error

    Typically, this error occurs during the installation process of the iTunes application if earlier versions of the application were present on the system. This error is associated with an outdated version of Apple Software Update, so you need to update or restore it.
    For 64-bit systems, the application is located at the path - "C:\Program Files (x86)\Apple Software Update\SoftwareUpdate.exe". Run the utility and check for software updates.

    A similar solution will help when iTunes in Windows 10 does not see the iPhone or simply does not open. If the problem is not resolved after completing the update, you will need to reinstall the application. First, you will need to restore the functionality of the utility, so let's go to Programs and Features and perform an Apple Software Update restore.


    If the restoration does not help, then delete the application and reinstall it. To install the Apple Software Update, open the iTunes installer with any archiver, such as 7-Zip, and run the software installation.

    Well, as a last resort, if none of the described methods helped, then delete all Apple applications that were installed with iTunes and perform a reinstallation.

    Error “An error occurred while installing assembly component Microsoft.VC80...”

    The error indicates that the Visual C++ component is missing and will need to be installed.
    Go to the VC++ 2005 SP1 download site and install this component.

    If installing VC++ did not help, then you need to uninstall iTunes and all Apple utilities and reinstall iTunes. There may be an error in the incorrect bitness of the installer from the download site, so alternative download links at the very beginning of the article will suit you.

    iTunes in Microsoft Store

    In May 2017, at the Build 2017 developer conference, during the presentation of Windows 10 1709, a slide was shown with iTunes, which will be delivered through the Microsoft Store, which will make it possible to use the player on Windows 10 S and this will reduce the number of problems associated with installation on Windows 10. The Store is empty for now, but the developers promise an announcement by the end of 2017.

    This is a very good step on the part of both Apple and Microsoft, because expanding the boundaries of various systems begins with providing competitive solutions on their sites, this simplifies the user experience and allows them to expand the boundaries of the system. Microsoft is taking very broad steps in this regard, from Linux in the Microsoft Store to a wide range of mobile applications on various platforms.

    Have a great day!

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