Error 495 in the play market what to do. Problem downloading applications from Google Play: error “495. Changing the parameters of the DNS servers used for connection

Smartphones of modern users are equipped with many extensions and applications, thanks to which everyday life is greatly simplified. It is most convenient to download programs in the Android operating system through the pre-installed Google Play Market. But when downloading, you may suddenly receive an error 495, which prevents you from updating or installing required components, so you should consider solving this problem.

Possible reasons

The app store cache should be cleared;
You need to delete Play Market data;
Incorrect repository update, requiring the previous version to be returned;
Incorrect software update;
Problems with your Internet connection.

Fixing the market application

First, restart the device. It is unlikely that this procedure will fix the problem, but even minor adjustments should be considered.

In your phone settings, go to the “Applications” section, then swipe to the right to find the “All” item. Then select the desired component called Play Market and click on it once. In the window that appears, use the “Clear application cache” function and restart your smartphone. After booting the device, try using the application store again.

If error 495 continues to appear, then more significant manipulations with the Google service should be performed. Repeat the above steps again, but this time click on the “Clear app data” option. In this case, all files that are used by the program for operation and configuration, as well as the history, will be erased. There is no need to restart the device, since you can immediately go to the Play Market and try to download any program.

If various cleanings did not affect the situation, then the problem may lie in the latest update of the application store, which can be checked in different ways:
1. Using the described method, go to the Play Market settings, then select “Delete all updates.” As a result of such actions, the program will take on the appearance it had at the time the software was installed on the gadget. After completing the procedure, try using the repository to download any program.
2. If you previously created a backup copy in Titanium Backup, you can use it to return to a later version, and you should select the one in which error 495 was not present.

Correcting operating system settings

Try deactivating your Google account, and then reconnecting it in your smartphone settings. If the same account continues to fail, you should check with a different profile, logging in instead of the previous one.

Check the settings of the Wi-Fi access point that your phone uses to connect. Go to software settings. To do this, click on the synchronized network and check the DNS1 and DNS sections. If any information is recorded in them, then delete it, but before that, write down all the data on a separate sheet of paper or in any other way so as not to cause additional problems in the software. Also, instead of empty fields, you should enter 8.8.8.8 and 8.8.4.4 one per field. If after performing the above steps the error continues to occur, restore the original data, since the failure is not related to the Internet connection.

Go to the settings for synced Google accounts, and then uncheck all the options. Reboot the device and return all marks to their original state; an error may appear, but do not pay attention to this.

Firmware rollback

It is likely that the app store glitch appeared after a major software update. In this case, a backup created using the advanced recovery TWRP will be very useful. To get to this menu, you should turn off the phone and turn it on by holding down the power and volume down keys.

You need to make sure that you have a more recent copy of the system, which is located in the “Restore” department. We also recommend transferring all personal information from your mobile device to any external storage device, such as a flash drive.

Then perform a factory reset using the slider in the “Wipe” item, while unchecking the checkbox from the external memory card. After that, go to the “Restore” menu again and find the copy in which the error code 495 did not appear and use it by moving your finger from left to right at the bottom of the screen. It should be noted that you should not update the software until the manufacturer releases a version with stable and correct operation.

Play Market: error 495. Clear the cache and free up space on the internal storage

So, a message indicating this failure can only indicate that for some reason loading content is impossible.

In the simplest case, this is due to a lack of disk space and a full cache of the Play Market service. does not directly indicate this, but is quite often associated with this. To begin with, you can delete unused applications or files that are too large (photos, videos, music, etc.).

Then you should use the settings menu, select the applications section, find the corresponding service in it, enter the settings and click the clear cache button, additionally enabling data deletion.

Google Play Market: error code 495. Uninstalling updates

If the above steps do not give the desired result in eliminating the problem, then this is not the problem. As it turns out, in the Play Market, error 495 can occur due to incorrectly installed updates of the service itself, when the updates were not fully downloaded or installed incorrectly due to communication problems.

In the same section where the cache was cleared, there is an uninstall button. Don’t be alarmed, clicking on it will not completely remove the service, but will only uninstall the latest updates. After this, you will need to connect to the Internet, and new updates will be found and installed automatically.

Changing the parameters of the DNS servers used for connection

Another situation, applicable to both mobile devices and cases where the computer version of the Play Market is used, may be due to a lack of response from DNS servers (either the settings are incorrect, or the automatically obtained parameters do not work for some reason).

In this situation, you can change these settings by setting the default values for Google services. For DNS 1 on a mobile device (preferred DNS on a computer), a combination of four eights is installed. For DNS 2 (an alternative DNS on a computer), a combination of two eights and two fours is prescribed. Addresses can be swapped.

On mobile devices, these settings can be found in the Wi-Fi settings, where you select to change the network with advanced settings, and then go to the IP settings (here you first need to set the user mode instead of DHCP).

On a computer, a similar configuration is located in the section for changing network adapter settings with selecting TCP/IPv4 protocol properties.

Delete or re-create a Google account

Finally, if this does not help, you can use a drastic method - delete your registration for Google services, then restart your mobile device, and when connected to the network, create an “account” again or use an old account by entering the appropriate Gmail email address. In principle, any of these methods can eliminate the problem of the inability to download data from the Play Market service. If you recommend a specific solution, it is better to follow all the solutions sequentially, because deleting the registration is already the most extreme method when everything else fails. But if you look into it, as a rule, it doesn’t come to that.

Very often, users of smartphones with the Android OS, when trying to install any application or game from the Google store, encounter a problem such as: “Error 495 - the application cannot be installed.” The reasons why this error occurs can be different, from a banal failure in the operating system to problems with the Google Play application itself. In today’s material we will describe in detail the most popular causes of this error, and also share ways to eliminate this problem. Let's begin!

Problem with Android OS

So, the first reason why error 495 may appear (a malfunction of the Android operating system). This happens often, so there is no need to be particularly surprised. However, it is worth remembering that a failure can have varying degrees of consequences and this problem cannot always be fixed easily. In this case, there are three different ways.

The first, and also the simplest, is to reboot your smartphone. This can be done through a special item in the power menu, which is called up by holding down the power button. You can also simply turn off the device completely, leave it in this state for 1-2 minutes, and then turn it on.

The second method is useful if the first and all subsequent ones below in the article do not help - resetting the smartphone to its factory state. Sometimes an OS crash can cause serious damage to system files, which, in turn, are associated with the operation of Google Play. Resetting the settings will help in such a situation and fix everything. You can do this through the device settings in the “Backups and reset” menu. On some devices this menu item may be called differently.

Well, the third way to fix error 495 in case of OS failure is to completely reflash the smartphone. Yes, such a need can also be caused if none of the methods helps. On different devices, flashing is done completely differently, so there are no universal instructions here. To reflash a smartphone, you need to visit specialized forums and websites on the Internet dedicated to a specific phone model. There, as a rule, there is a firmware file and there are all the necessary and detailed instructions on how to do what.

Problems with Google Play

The second most common reason why error 495 appears in the Play Store is a failure of the Google Play application itself. This also happens, especially after updating the Market version, so there is no need to be surprised either.

Fixing the problem in this case is quite easy. Here's a short guide on what to do:

Open the smartphone settings and find the “Applications” menu item. Click on it.

In the “Applications” menu, you need to go to the “All applications” tab, find the installed Google Play there and click on it.

In the window that opens there will be two buttons - “Clear cache” and “Delete data”. You need to click on each of them in turn.

After the cleaning is completed, just restart your smartphone and that’s it: you can use the application store again.

If cleaning did not help, then perhaps the Play Store crash could be caused by a recent application update, so they will need to be removed. This is quite easy to do. You need to follow all the steps described above, only instead of cleaning, you should click on the button at the very top “Restore previous version”. On some devices, the button may be called "Uninstall updates." After clicking, we confirm the action, wait for the removal procedure to complete, then reboot the smartphone and use it.

Error in the operation of Google services

The next reason for error 495 (a failure in the Google Play services). Services from Google, as a rule, collect information about the operation of their applications and store all the necessary data about them in their cache. A failure in the operation of services can be caused for various reasons, for example, due to the same failure in the OS. As a result, Play Market starts to work incorrectly, crashes often, various errors appear, etc.

You can fix the problem as follows:

Go to the device settings, find the “Applications” menu item and click on it.

In this menu, switch the tab to “All applications” and find “Google Play Services” in the list. Let's go in.

In the window that opens, the first thing you need to do is click on the “Clear cache” button.

Next, you need to click on the “Manage Place” button. Another window will open.

In this window, at the very bottom there will be a “Delete all data” button, which must be clicked and confirmed.

After cleaning, reboot the smartphone and use the Play Market.

Google account sync error

Well, the last reason for error 495 is a failure in the operation or synchronization of the Google account linked to the smartphone. Actually, no one really knows for what reasons there is a failure in the account, but the fact that it happens is a fact.

The problem can be fixed quite simply - you need to reconnect your account again. To do this, you need to go to your phone settings and go to the “Accounts” menu item. In the window that opens, click on “Linked Google account” - a new window will open. In this window, there will be three vertical dots either at the very bottom or at the top. After clicking on them, the “Delete account” button will appear. Click on it, confirm the action, reboot the phone and link the account.

Most users use a special application Google Play Market to install new programs on their Xiaomi smartphone. It is a huge store of various programs, audio and video files, books that are suitable for use on mobile devices on the Android platform.

The most common problem that phone owners encounter is the appearance of Play Market error 495. What kind of error is this and how to fix it, read in our material.

Possible reasons:

The Play Store update was unsuccessful;
Problems with Internet connection;
Poorly performed flashing of the device;
The outdated application cache needs to be cleared.

The easiest way to try to fix the problem is to restart the device. If restarting does not help, you can try one of the following methods.

Fixing Play Market error code 495 by cleaning the application

First you need to clear the cache.

To do this:

If the solution does not help, then you can try clearing the data, which will delete all accounts and settings.

After this, you will have to download the program again and register in it.

Another simple solution is to install the latest update of the program or, conversely, “roll back” it to an earlier version.

Checking synchronization

You may be able to fix Play Market error 495 if you check that your smartphone is synchronized correctly with your Google account. To do this, select the “Synchronization” subsection in the settings, where you need to synchronize your mobile device and your Google account. For these purposes, click the “Add” button, after which the gmail email address or phone number is entered in a new window.

Firmware rollback

It is considered a last resort method, as it involves using and first saving a backup copy of all data.

When you start the program, you need to reset the current operating system settings, which is done by swiping the “slider” in the Wipe section. In this case, you need to exclude the external memory card from the proposed list.

The proposed methods should help get rid of error 495. Otherwise, there is a high probability of individual system files operating incorrectly, which may require a complete flashing of the mobile device with installation of the global stable version of the MIUI shell.

If, when updating or downloading an Android application from the Play Store, you receive the message “The application could not be loaded due to error 495” (or similar), then below are ways to solve this problem, one of which should certainly work.

I note that in some cases this error may be caused by problems on the side of your Internet- provider or even Google itself - usually such problems are temporary and can be solved without your active actions. And, for example, if everything works for you over the mobile network, but over Wi-Fi you see error 495 (everything worked before), or the error occurs only in your wireless networks, perhaps this is precisely the point.

How to fix error 495 when loading an Android app

Let’s immediately move on to ways to fix the “failed to load application” error; there are not very many of them. I will describe the methods in the order that, in my opinion, is preferable for fixing error 495 (the first steps are more likely to help and have less impact on Android parameters).

Clear cache and updates from Play Store, Download Manager

The first method is described in almost all sources that you could find before getting here - this is clearing the Google Play Store cache. If you haven't already, you should try it as a first step.

To clear the cache and Play Market data, go to Settings - Applications - All, and find the specified application in the list, click on it.

WITH with help buttons “Clear cache” and “Erase data” to clear the store data. And after that, try downloading the application again. Perhaps the error will go away. If the error repeats, return to the Play Market application again and click the “Uninstall updates” button, then try using it again.

If the previous step did not help, perform the same cleaning operations for the Download Manager application (except for uninstalling updates).

Changes to DNS settings

The next step is to try changing your network's DNS settings (for Wi-Fi connections). To do this:

While connected to a wireless network, go to Settings - Wi-Fi. Touch and hold the network name, then select "Edit". Check "Advanced" settings" and in the "IP Settings" item, replace DHCP with "Custom". In the DNS 1 and DNS 2 fields, enter 8.8.8.8 and 8.8.4.4, respectively. The remaining parameters should not be changed; save the settings. Just in case, disconnect and reconnect to Wi-Fi.

Done, check if the “Cannot load application” error appears.

Deleting and re-creating a Google account

You should not use this method if the error only appears under certain conditions, when using one specific network, or in cases where you do not remember your Google Account information. But sometimes it can help.

In order to remove a Google account from an Android device, you must be connected to the Internet, then:

Go to Settings - Accounts and in the list of accounts, click on Google. Select “Delete account” from the menu.

After deleting, in the same place, through the Accounts menu, re-create your Google account and try downloading the application again.

It seems that I have described all the possible options (you can also try restarting the phone or tablet, but it is doubtful that this will help) and I hope they will help in solving the problem, unless it is caused by some external factors (which I wrote about at the beginning of the instructions) .