• Error when starting the application 0x0000007a. How to fix KERNEL_DATA_INPAGE_ERROR blue screen errors (0x0000007A). Methods for solving BSoD KERNEL_DATA_INPAGE_ERROR

    Error 0x0000000a can occur both while the installed Windows 7 system is running and during its installation for the following reasons:

    • Incorrect operation of operating system drivers with the computer's RAM. The driver attempted to access a protected system memory area. Very often occurs when connecting and installing drivers for cheap Chinese devices such as Web cameras, joysticks, uninterruptible power supplies;
    • RAM failure;
    • poor compatibility of PC components. Very often this error occurs when installing Windows 7;
    • incorrect BIOS settings;
    • conflict between system applications;
    • incompatibility of system drivers with hardware. Often occurs when trying to automatically use a standard device driver for a device connected to a personal computer.

    To resolve error 0x0000000a, it is important to interpret the BSOD correctly. Consider the situation shown in the figure below:

    The inscription DRIVER_IRQL_NOT_LESS_OR_EQUAL or IRQL_NOT_LESS_OR_EQUAL indicates that the error occurred during a BIOS system interrupt due to access to a prohibited memory area for this interrupt access level. That is, at the moment the system interacts with the computer hardware.

    After the error code 0x0000000a in curly braces we see detailed information about the error, in this case:

    • 0x0075008C will be an incorrect address for this request;
    • 0x00000002 level of access required for interruption to work with the above specified memory area;
    • 0x00000001 indicates that an error occurred when trying to write to memory, code 0x00000000 indicated a failure during a read operation;
    • 0x83A19829 is the address of the instruction whose execution caused the error; at this address you can determine whether the error was caused by the system driver, or by incorrect operation of the application with the PC hardware. To do this, you need to check the RAM allocation table.

    Often under the construction site with the error address (0x0000000a), you can see which specific driver caused the failure, but unfortunately not always.

    In this example, the cause of the failure is the driver drv.sys

    To solve the problem, you should perform the following steps.

    1. If this failure occurred during driver installation in Windows 7, the equipment connected to the PC must be rebooted in safe mode by first turning off the PC and disconnecting the installed equipment. To do this, press the F8 key when rebooting. After a screen appears asking you to select a boot option, select “Safe Mode” or “Safe mode” as shown below and confirm your choice by pressing the Enter key.
    2. After loading the Windows 7 system in safe mode, launch the hardware manager by right-clicking on “My Computer”. After opening the console, select the installed equipment, right-click on it and select properties, go to the “driver” tab, click “delete”, install the checkbox and click “OK”.
    3. After rebooting the system, install the correct driver for this device. We reboot the system in normal mode. It happens that error code 0x0000000a in Windows 7 occurs after updating drivers or the operating system itself. In this case, we reboot in safe mode. We launch Run, in the window that appears, enter the command verifier/reset, which will reset the driver verification settings to default, click “OK”.
    4. If this error occurs when the Windows 7 system goes into “Sleep Mode” or “Hibernation Mode,” then you need to install the latest updates, or vice versa, roll back to the last system restore point.
    5. If the error is caused after setting up the BIOS, especially playing in IRQL interrupts, then it is recommended to reset these settings to default, save the BIOS settings.
    6. If a failure occurs as a result of incorrect operation of the PC hardware, you should try the following in the BIOS:
      • disable cache memory, including the second and third levels;
      • disable Plug And Play mode in BIOS;
      • access to shadowed memory;
      • BIOS anti-virus protection, if available;
      • It is worth updating the BIOS firmware of the motherboard and video card to the latest version;
      • run a RAM test, it is possible to insert RAM into another slot, try to lower the RAM operating frequency to the slowest level, if you have different ones;
    7. To determine which device in your PC is causing the conflict, you can try disconnecting the PC components one by one. It’s worth starting with RAM; if you have 2 or more sticks of RAM installed, then we check each of them using a brute force method. Before doing this, it is important to conduct a full test of the RAM to eliminate bad cells.
    8. If an application causes an error, you can view which one in the Windows 7 error log. You need to look in the “Applications” section. Driver errors will be recorded in the “System” section.

    When working on a computer every day, when it would seem that everything has been configured for a long time and nothing unexpected can happen, there is a possibility that the system will crash into a “Blue Screen of Death” (BSOD). This article will tell you what error 0x0000007a is in Windows 7, how to fix it, and how to prevent it. A similar solution may be suitable for other systems from Microsoft. The error decoding means that the kernel data page cannot be loaded into memory from the page file.

    List of the main reasons for this error:

    • Dust in the system case. Sometimes this is the only problem, and that's where you should start.
    • Loose contact on the connectors of a hard drive or other storage device.
    • Malfunction of RAM or failure of some of its blocks.
    • The hard drive is worn out or the partition table is damaged. Damage to the drive surface and the appearance of Bad sectors.
    • Presence of viruses in the system.

    It is worth remembering that the same reasons can cause different errors. Only their sequence changes. But the ways to solve them remain similar.

    How to fix error 0x0000007a?

    Dust in the system unit

    As mentioned above, the presence of dust in the system unit, especially in hard-to-reach places, is the main and sometimes the only cause of a blue screen with error code 0x0000007a. Insufficient cooling leads to overheating of the processor, video card, hard drive and other modules that heat up during computer operation. Poor placement of cables in the system unit makes ventilation difficult and prevents air from reaching the cooled components.

    Blowing with compressed air, such as cans of compressed air or a compressor, solves this problem.

    Every 3-4 months, preventive purging of the system unit is required. This procedure must be carried out carefully, in the light and in the open air. The amount of accumulated dust is quite large.
    If a compressor is used, you need to be extremely careful. Too much air flow can damage small parts on the motherboard. After completing the purge, you need to wait until the condensate evaporates (if the purge is carried out by a compressor). Drops of water can cause a short circuit and damage the entire computer.

    Checking HDD connections, SATA cables and power connectors

    If the system still shows stop error 0x0000007a, the next step is to check the hard drive connection. For an old-style HDD with an IDE connection, check the cable for breaks. Double row connectors should also be checked for chips or other damage. If there is the slightest suspicion about its integrity, then it must be replaced.

    Testing the SATA cable for elasticity is carried out manually, by touch. Inexpensive cables from unknown manufacturers quickly lose their flexibility, and the copper wire inside may break.
    The temperature difference from work to room is up to 30 degrees, which leads to a loss of elasticity of plastic insulation over a fairly short period of time.

    Periodic heating and cooling, heavy dust inside the case, ultimately lead to damage to the cable. This causes data loss, freezes, and computer operation becomes impossible. It is difficult to diagnose this problem in a timely manner. Therefore, regular checking is required.

    The steps described below require complete confidence in the serviceability of the SATA cable. The tightness of the contacts must also be checked at both ends. Both on the HDD side and on the motherboard connectors.

    A computer is a complex modern device developed by many companies around the world. Its components are designed and manufactured using the latest technologies by leading engineers from many countries.

    Inattention to details such as the SATA cable leads to a whole list of problems that still have to be solved.

    Some computers use adapters to connect modern hard drives. It is also necessary to check the quality of the contacts on them.

    Software HDD check

    There are many programs for comprehensively checking your hard drive. The most famous of them are Victoria And MHDD. Their disadvantage is that it will be difficult for the average user to fully understand them. But they have more advantages than disadvantages. Their capabilities will satisfy even the most demanding users.

    There is a similar solution included with Windows. This is the program chkdsk. It is a console utility and runs from the command line.

    If Windows still does not start, and error 0x0000007a (KERNEL DATA INPAGE ERROR) still occurs, then use the utility chkdsk It won't work for a full check. You will have to study the documentation for the programs mentioned above or contact the service center.

    When the system is running, launch the program chkdsk happens as follows:

    Keyboard shortcut WIN+R launches the Run command. In the text line you must enter the command cmd and click the "OK" button.

    In the window that appears, type chkdsk“drive letter” /f /r and press Enter.

    For example: chkdsk c: /f /r

    This command will check the disk WITH:. If there are more disks in the system, then each one should be checked sequentially, replacing the symbol of the disk being checked in the line.

    It is possible that the system will refuse to perform the scan immediately and will offer to schedule it the next time the system starts. You need to agree and reboot. The scan will begin on its own without user intervention.

    Now you need to be patient and wait. The scan time depends on the size of the hard drive and the number of errors found.

    The lifespan of hard drives is 4-5 years. But proper operation allows you to increase this period. Dividing the disk into two partitions will allow you to format only half of it when reinstalling the system. This saves the data located on Drive D:. If the check reveals a very large number of errors, then it is better to replace the disk. Continued use will only cause more errors and subsequent data loss.

    Windows 7, Windows Server 2008 and a hard drive with a capacity of 1TB or more

    Owners of Windows 7 and Windows Server 2008 with installed HDDs with a capacity of ±1TB need to know one more nuance. Error 0x0000007a, 0x000000077 or 0x000000F4 may occur when the computer exits hibernation.

    The system gives 10 seconds for this, but terabyte disks require more time. Windows issues a BSOD after this time.

    There is a possibility that this error may occur with other processes that may exceed the 10 second threshold when the system boots.

    Microsoft solved this problem by releasing the Windows6.1-KB977178-x64.msu patch. Just go to the company’s website, download the file from the downloads section, and install it. The patch only works with 64-bit systems.

    Checking RAM memory

    After purging the system unit, you should check that the RAM sticks are installed correctly. Plastic locks must be securely latched.

    But it is better to remove the modules by unfastening the locks and visually inspect the device. Make sure that the contacts are equally shiny and there are no dark spots or scratches. Next, you should wipe them with a paper eraser or alcohol, let them dry and put them back in the socket, not forgetting to snap the locks.

    Before installation, blow out the mounting sockets with compressed air.

    All these actions must be carried out extremely carefully. Excessive force is contraindicated.

    It is advisable to check the performance of the RAM on another computer. If there are several strips, then by searching you can identify the faulty element by connecting the strips one by one.

    There is also a software method for checking the serviceability of RAM - the MemTest program.

    You need to create a bootable USB flash drive. To do this, you need to download the program from the Internet and run the installation. The program will do everything itself.

    The test must be carried out with one stick of RAM inserted. There are often more of them, so the procedure should be carried out with each module separately. We must not forget about the correct installation of the planks in place.

    Infecting your computer with viruses

    An additional measure to avoid the blue screen of death is to scan your computer for viruses. Their presence increases the load on the processor and hard drive, which leads to overheating. It is also necessary to check the boot area of ​​the disk for infection with any commercial antivirus with virus database updates installed.

    I hope that now error 0x0000007a is not a problem for you, and the methods described above will help you fix the blue screen of death yourself. If none of the solutions help, then you should take the system unit to a service center.

    A required kernel data page from the page kernel is unable to load into memory.

    Causes

    The reason can be determined based on the value of parameter2. The options should be listed:

    • 0xC000009A. There are insufficient resources in the non-paged memory pool.
    • 0xC000009C. Allows you to demonstrate hard drive sectors that have problems.
    • 0xC000009D. Demonstrates cable connections with defects. Another possibility is that the controller is not able to see the hard drive.
    • 0xC000016A. Allows you to demonstrate hard disk sectors that have failures.
    • 0xC0000185. Demonstrates faulty cable connections. In some cases, a code is issued if two devices try to use the same IRQ at the same time.

    There are other options, although not as common. This should include exposure to viruses or problems with the device’s RAM.

    Options

    A blue screen of death is displayed, where there will be an error code with four parameters in brackets after it. There are three different decryption options available, depending on the meanings.

    parameter1 is 1, 2 or 3; parameter3 - 0

    1. Saved blocking type. The value is 1,2 or 3
    2. Input-output status code
    3. When parameter1= 1, then the active process, at 2 or 3 - 0
    4. Virtual address

    parameter1 is 3 or 4; parameter3- not equal to 0

    1. Type of blocking. The value is 3 or 4
    2. Input-output status code
    3. InPageSupport Address

    All other cases:

    1. PTE Address
    2. Input-output status code
    3. PTE Contents
    4. The address of the place where the error occurred

    Remedies

    • In case of virus infection, use cleaning programs. The boot area of ​​the hard drive deserves special attention.
    • Disable BIOS memory caching.
    • When a failure occurs in RAM, a hardware diagnostic procedure is provided for the RAM. For this purpose, a wide range of software can be used.
    • When parameter2 is 0xC0000185, the correct cable connections are checked, and the SCSI pins are also inspected.
    • A search is performed for damaged segments of the hard drive so that the cause of such a problem can be detected. There are a large number of programs that can detect a defect.
    • The scan can be started manually when this cannot be done automatically. Provides for entering the command Chkdsk /r.
    • There is a possibility of problems with the motherboard. It may have defects or other damage. You should take it to a workshop for inspection by a specialist.
    • Update your operating system.

    This error means that the requested kernel data page in the swap file cannot be read into memory. The stop code has the following parameters.

    If the first parameter has one of the following values ​​0, 1 or 2, but the third parameter is 0, then the parameters will have those values.

    If the first parameter is equal to 3 (and the third parameter is not equal to 0) or 4 then the remaining parameters have the following values.

    Otherwise the parameters have the following definitions.

    Reasons

    Quite often, you will be able to determine the cause of the KERNEL_DATA_INPAGE_ERROR crash by parameter 2 (error code).

    The most common error codes are the following:

      0xC000009A, or STATUS_INSUFFICIENT_RESOURCES – indicates a non-paged pool memory leak;

      0xC000009C, or STATUS_DEVICE_DATA_ERROR - indicates a bad sector on the hard drive;

      0xC000009D, or STATUS_DEVICE_NOT_CONNECTED - indicates a faulty or outgoing cable, or that the controller does not see the hard drive;

      0xC000016A, or STATUS_DISK_OPERATION_FAILED – indicates a faulty sector on the hard drive;

      0xC0000185, or STATUS_IO_DEVICE_ERROR - indicates that the device's SCSI cable is faulty or that two devices are trying to use the same IRQ.

      0xC000000E, or STATUS_NO_SUCH_DEVICE - indicates faulty hardware or incorrect disk device configuration. Check the connections of the disk drives and the cables. If you are using older PATA (IDE) devices, this error code may indicate an incorrect master/slave connection type configuration.

    A complete list of all execution codes is in the Ntstatus.h WDK.

    The cause of the error may also be incorrect memory.

    A computer virus infection can also cause this error.

    Elimination

    Check the disk, if the error code is 0xC000009C or 0xC000016A. To do this, run the command chkdsk /f /r. If the system does not boot, use the recovery console and use the chkdsk /r command.

    Troubleshooting hardware problems. If the I/O status code is 0xC0000185 and the swap file is on a SCSI drive, check the cables connecting the drive and the motherboard. Check that the memory cards are inserted properly. If necessary, clean the contacts with an eraser. Damage to the motherboard can also cause this BSOD.

    Check that you have the latest service packs installed for your system. Check your computer for viruses.

    Let's divide this article into 2 parts:

    • Solution 1
    • Solution 2

    The first part will suit everyone who has error 0x0000007A ( KERNEL DATA INPAGE ERROR), but for those who have a hard drive on their computer with a capacity 750-1500 Gb and above, and the system is Windows 7 or Windows 2008, we recommend starting with the second part.

    Solution 1. 0x0000007A - check the PC components.

    It consists of checking computer components related to the computer's RAM and hard drive.

    We wrote in detail how to do this in the article on common deaths. We will repeat here too.

    Remember that all work involving the replacement of PC parts must be carried out with the power turned off. Improper handling of PC components + your inexperience or negligence = PC failure. You perform all actions at your own peril and risk.

    Checking the hard drive and SATA cables and power connectors.

    SATA cables

    A common cause of hard drive problems is poor quality SATA cables. Cheap cables tend to harden and lose their conductivity properties.

    This does not happen immediately, but gradually, over time. The cables are affected by daily temperature changes inside the case, from room temperature to operating temperature.

    In advanced cases, when the system unit does not undergo proper care and cleaning, the difference between the room temperature and the temperature in the case can reach 30 degrees or even more.

    Daily heating and cooling, exposure to dust, lead to deterioration over time. SATA cable. For modern hard drives and motherboards. Even invisible damage can cause a traffic jam, in much the same way as what happens on a busy highway due to a cat running into the road.

    Before all the actions that will be described below, make sure that the cables leading from the motherboard connector to your hard drives are in excellent condition. Position “What will happen to him!”- Does not work on computers.

    Do not forget the fact that any modern device, be it a computer, laptop, smartphone, is high-tech a device that is being developed by engineers. All elements of these devices are thought out to the smallest detail.


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    Therefore, you should not neglect such a “trifle” as SATA cable.

    It also wouldn’t hurt to check the reliability of the connections and power connectors of the hard drive, and such adapters.

    Checking the disk for file system errors and BAD blocks

    To check the hard drive, it is customary to use programs that load into RAM, instead of Windows, and allow you to conduct a comprehensive check of the hard drive, such as Victoria and MHDD. Unfortunately, it will not be easy for the average user, whom Neoshibka.Ru is aimed at, to cope with them.

    Therefore, we will consider the standard method of checking a hard drive using the program chkdsk included with Windows.

    But, if for some reason, a blue screen with an error 0x0000007A(KERNEL DATA INPAGE ERROR) will not allow you to fully check the drive. You will have to study the manual for these programs, or do what we always recommend - contact a specialized service center.

    So, in order to run the scan, you need to open a command line window. Click + and in the window that opens, enter:

    cmd

    and click on .

    The result of this action should be the opening of a black window - the command line.

    Now, in the command prompt, enter the command below and then click on .

    chkdsk drive_letter: /f /r //Where drive_letter - your logical drive C, D, E, and so on.

    First, check your logical drive C, and then D, E and so on.

    It's okay if the system says that the disk is busy and asks whether to schedule the task before the next boot. In this case, agree and reboot the system.

    Even before Windows boots, a scan will begin, the time of which will depend on the capacity of your disk. The utility will check everything necessary and correct it if possible. Repeat this step for all your logical drives.

    Checking RAM with MemTest

    After checking the disk, if the problem persists, you need to check each memory module individually with the program MemTest.

    To do this, you only need a flash drive of any size, even 512 MB if you have one lying around.

    Solution 2: If you have Windows 7, 2008 and a large hard drive

    On the Russian Internet, there is very little information about error 0x0000007A ( KERNEL DATA INPAGE ERROR), therefore, we looked at how this error is solved abroad.

    It turned out that in the English-language knowledge base of a well-known corporation, there is an article under number KB977178.

    We came across it quite by accident while studying an American forum.

    The point of the article is this:

    A well-known corporation is aware of this problem. The problem occurs if you have a large hard drive installed, from 1 terabyte(maybe less). When entering and exiting hibernation mode, you get a blue screen of death BSOD with a stop error 0x0000007A, 0x00000077, or 0x000000F4.

    The fact is that when exiting hibernation mode, the disk is given 10 seconds. Large disks require more than these 10 seconds, which is why Windows generates BSOD.

    It is possible that other similar factors may use this 10 second threshold, which leads to an error.

    The problem is that this fix cannot be downloaded without requesting Microsoft support. We managed to download the file Windows6.1-KB977178-x64.msu from one of the file hosting services abroad. This file is only suitable for Windows 7, 2008 x64.

    For now, we are not sure about the safety of this file, the name and size are different from the original, so there will be no link to it. We'll try to check it soon.

    If you know anything about the solution, please share with us or in the comments.

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