Ssl connection error how to fix. Fixing ssl connection error. Resolving SSL errors on a tablet is a much more pressing issue than on a computer

Computer users spend most of their time on the Internet. In the browser, they check out news, watch movies, play games and do much more. A big problem is the occurrence of malfunctions when trying to connect to sites. One error that may occur unexpectedly is an SSL connection failure. It manifests itself by the appearance of the message SSL Connection Error in the browser. In this article, we will look at how to fix the SSL connection error.

Why does an SSL connection error occur?

In each situation, the cause of the SSL Connection Error is individual. It can be caused either by the server from which information about the site is requested, or by the user’s computer. If the source of the problem is the site visitor’s computer, the solution should be sought in the browser from which the resource is accessed.

SSL Connection Error is a typical error for browsers running on the Chromium platform. Such browsers include not only Google Chrome, but also its various analogues: Yandex.Browser, modern versions of Opera, Comoda Dragon and others. In all of them, the cause of the error is a problem with the client authentication certificate.

How to fix SSL connection error

If an SSL connection error occurs, the browser will not be able to access one or more sites due to the message SSL Connection Error appearing in the window. To continue using the Internet to its fullest extent, you need to get rid of the problem. Below we discuss what to do if an SSL connection error appears in Google Chrome, but the instructions are universal and the problem is resolved in a similar way in other browsers:

Please update your browser. If you encounter any problems related to connecting to sites on the Internet or playing content on them, you should first install the latest version of your browser. Most often, the Google Chrome browser updates automatically or prompts the user to download the latest version, but many ignore the recommendations, which leads to various problems.

To update the Chrome browser, you need to go to the settings and click on the “About” item. Next, you need to pay attention to whether the latest version is installed. If not, your browser will need to be updated.

Examine installed extensions. Often problems with browser performance arise due to various extensions. Inexperienced users may accidentally install virus extensions that harm the computer. Also, some licensed extensions may conflict with certain sites or scripts running on them, which will result in an SSL connection error.

To check if the error is related to extensions, go to the Google Chrome settings and then switch to the “Extensions” item. Disable all running extensions and try again to connect to the site where the SSL Connection Error message appeared. If the error is not corrected, proceed to the next step.

Reset your proxy settings. To connect to sites on the Internet, Google Chrome uses proxy server settings. They can go wrong for various reasons: due to the actions of a third-party extension, a virus, one of the installed programs on the computer, and so on.

Resetting the proxy server settings to default values is quite simple. Just go to the Google Chrome settings, select “Show advanced settings” and in the “Network” column click on the “Change proxy server settings” button. Next, all you have to do is select the option with automatic detection of parameters and you can try to launch the site on which the SSL Connection Error appeared.

Make sure the problem is not related to your antivirus. Antivirus applications do not work perfectly, and because of them, various problems may arise when connecting to sites on the Internet. To check whether the antivirus operation is related to the SSL Connection Error, you need to disable the anti-malware program and try to access the site.

Important: Disable your antivirus only if you are sure that the site you are visiting does not contain viruses.

If disabling your antivirus helped fix the SSL error, you will need to find an item in its settings that allows you to create an exception for the SSL protocol.

When none of the above tips help get rid of the problem, you should make sure that the site is currently accessible. It is possible that the error occurs on the server side, and it is not possible to access the resource from all devices.

Today we will look at and solve a fairly popular problem with browsers when working with SSL certificates: when the browser, when accessing a certain site, throws an error, informing us that it is unsafe...

Often this is not a serious threat - more often, these are errors in outdated browsers (not updated) or some temporary errors in the ssl certificates themselves (between the company issuing the SSL and the browser). An example for solving a problem is the Mozilla Firefox browser, although Google Chrome and others are often wise (but the principle of the solution is the same!).

Well, let's find out in more detail and look at how to fix the error sec_error_revoked_certificate in Mozilla Firefox.

how to fix sec_error_revoked_certificate

The ssl error when accessing the site looks like this:

An error occurred while connecting to DOMEN.ru. The peer certificate has been revoked. Error code: SEC_ERROR_REVOKED_CERTIFICATE

Description of the secure connection error

Users usually solve similar errors like this:

1 - They leave the selected site (this is not at all necessary!) because, as mentioned, most often THIS is an error of the certificate provider or the browser)

2 - Clean cache, cookies... or correct others... by scanning CCleaner programs.

3 - Reinstall (or update the Mozilla Firefox browser)

However, the current connection error with the site sec_error_revoked_certificate in Mozilla Firefox is non-standard - that is, it does not depend on cookies and other user data, and therefore the steps to solve this problem are somewhat different.

Benefits for:

The error indicates a discrepancy between the digital signatures of SSL sites and the security keys on the local computer (that is, with the recorded certificate data in the browser kernel / settings / for a given period of time)

...and therefore, I think it’s hardly worth delving into the causes and solutions to this problem, but it’s easier to solve the problem and forget:

how to fix secure connection error

Open your browser settings! (screen below)

Path: “Tools” - “Settings” - “Privacy and Security”.

If you do not have the toolbar enabled, turn it on: in an empty space of the browser window (somewhere at the very top), right-click and select “Menu Bar”.

In the privacy and protection options... scroll to the very bottom of the page and look for the following settings:

We will need the “Certificates” section of the Mozilla Firefox browser to fix the sec_error_revoked_certificate error.

Uncheck “Request OCSP servers to confirm the current status of certificates”...

Do you understand, right!? The settings from those shown in the screenshot may differ slightly visually in different versions of the browser, this is not scary - it doesn’t matter what version of Firefox you have - the main thing is to find the “Certificates” option!

Having completed these simple settings, the annoying error sec_error_revoked_certificate will disappear from us...

After viewing the required site, the checkbox can be returned: entirely at your discretion.

If anything is not clear and you still have questions, share them in the comments...

First of all, you should use an alternative access point: connect to Wi-Fi if you have mobile Internet, or vice versa - disconnect from a fixed access point and use a cellular operator.

Try loading a different website. Perhaps the problem is not with your connection, but with problems on the side of the provider or the site itself. If this is the case, the problem has most likely already been resolved, since in this case you will not be the only one with connection errors.

Sometimes after the next update the application may experience problems. In this case, you should try to completely reset your network settings.

Go to your smartphone settings.
Find the menu " reset and recovery"(in different smartphones it can be located either at the very bottom of the list of settings, or in one of the sub-items).
In the menu " reset and recovery» select « reset network settings».

Date and time are the culprits of all problems

In modern gadgets, many applications (especially network programs) are synchronized with the clock. Any manipulation with the current date leads to application errors. The gadget itself can report an erroneous date: it will ask you to set the clock to match the current time.

To avoid setting the time on your phone manually each time, check the box in the settings " date and time" opposite the item " network date and time"or "synchronize time over the network"

Always update outdated applications

An SSL connection error can also occur if there are no updates for a long time. This is due to the expired certificate of the current program, since the validity of certificates is limited for security purposes.

To update the current software on your smartphone, you need to:

go to the Play Market menu;
select " my apps and games»;
press the button " update everything».

If you do not want to update some applications, you can always carry out the process manually. For convenience, it is recommended to go directly to the application settings and check the “automatic update” box.

Clear your browser cache regularly

When updating software, cached data often remains, which prevents the current pages of the site from being processed correctly, which causes errors with the certificate.

To clear the cache, you can use the internal settings of the browser itself or a universal utility for cleaning the Android system.

To clear the cache you need to:

go to your phone settings;
select menu " applications»;
find a web browser and tap on it.

Depending on the operating system, you may need to go to the “ memory" In general, find the button " clear cache"and feel free to click on it.

Antivirus interferes with correct work on the network

Although the antivirus is designed to search for vulnerabilities in the system and prevent unauthorized access to the system, it can also block the current network connection, producing an SSL error. There is a possibility that at this very moment it is repelling an attack, so you should pay special attention to the error and disconnect from the current network, especially if you are using a public access point.

Complete device recovery from backup

Know that sometimes restoring a smartphone to its original condition is much easier than looking for the culprit of the problem. If all else fails and you decide to take drastic measures, you must:

go to your smartphone settings;
find the item " reset and recovery»;
in the sub-item select “ full reset to factory settings».

It is not difficult to guess that all your personal data will be lost forever. Therefore, it is recommended to use a backup of your contacts and notes data. If during the first setup you agreed to back up your data to the Google cloud, then after resetting to the factory state, use your account to restore the data.

However, this does not apply to photos, videos and music files, so copy media from the device memory to your computer before formatting.

One of the problems that a user may encounter when surfing the Internet through the Opera browser is an SSL connection error. SSL is a cryptographic protocol that is used to verify the certificates of web resources when accessing them. Let's find out what could be causing the SSL error in the Opera browser, and what methods can be used to solve this problem.

First of all, the cause of such an error may actually be an expired certificate on the side of the web resource, or its absence. In this case, it's not even an error, but the browser providing real information. The modern Opera browser in this case displays the following message: “This site cannot provide a secure connection. The site sent an invalid response."

In this case, nothing can be done, since the fault is entirely on the site’s side.

It should be noted that such episodes are isolated in nature, and if you get a similar error when you try to access other sites, then you need to look for the source of the cause elsewhere.

Invalid system time

One of the most common causes of SSL connection errors is incorrectly set time in the system. The browser checks the validity period of the site's certificate against the system time. Naturally, if it is set incorrectly, then even a valid certificate will be rejected by Opera as expired, which will cause the above error. Therefore, if an SSL error occurs, be sure to check the date set on the system in the system tray in the lower right corner of the computer monitor. If the date differs from the real one, then it should be changed to the correct one.

Left-click on the clock, and then click on the inscription “Change date and time settings.”

It is best to synchronize the date and time with a server on the Internet. Therefore, go to the “Internet Time” tab.

Then, click on the “Change settings...” button.

But, if the gap between the date set in the system and the real one is very large, then it will not be possible to synchronize data in this way. You will have to set the date manually.

To do this, go back to the “Date and Time” tab and click on the “Change Date and Time” button.

A calendar opens in front of us, where, by clicking on the arrows, we can navigate through the months and select the desired date. After the date is selected, click on the “OK” button.

This way, the date changes will take effect and the user will be able to get rid of the SSL connection error.

Blocking by antivirus

One of the reasons for an SSL connection error may be blocking by an antivirus or firewall. To check this, disable the antivirus program that is installed on your computer.

If the error repeats, then look for a different reason. If it disappears, then you should either change your antivirus or change its settings so that the error no longer occurs. But this is an individual question for each antivirus program.

Viruses

Also, the presence of malware on the system can cause an SSL connection error. Scan your computer for viruses. It is advisable to do this from another uninfected device, or at least from a flash drive.

As you can see, the reasons for an SSL connection error can be completely different. This can be caused either by a real expired certificate, which the user cannot influence, or by incorrect settings of the operating system and installed programs.