• Track the movement of the letter. How to track a registered letter

    In the wake of the Russian postal service stopping accepting “M” class bags, 2 USPS parcels were sent to me. Tracking. Those. There is a number, but it has never been possible to track the location of the parcel. The store (Tommy H.) did not respond to the letter. 2.5 months have passed since the order. Girls, tell me, plz, do I have a chance to find the parcels?

    Has anyone received such encryption from mail? I even tried to find out from the concierge what it was. But my sense of smell didn’t let me down, I went to the post office and ended up with Ali.

    Discussion

    hahaha :) no, that doesn't happen. Is this some kind of non-tracking small shipment or what?

    My sister actually had a small parcel with Ali thrown under her door.......
    When I left the apartment, I didn’t immediately understand what kind of package was lying around, I almost threw it away.

    and more and more wonderful. The parcel was sent from Moscow to Omsk. on the tracking site "addressed" 644070 Omsk. she arrived today (again, according to this site) in Yekaterinburg-103, at the “place of delivery”. I call the hotline and they tell me that the sender at the post office needs to make a forwarding and they will send it to you. I’m almost sobbing)) I ask, but right away it was impossible for me? The automatic girl answers no. Where the sender sent her, that’s where she came. All. curtain.

    Discussion

    ok, my neighbor received her parcel twice at her post office and sent it again to the addressee, then she spat and sent it via a paid service.

    You can try calling that branch. or wait. they will notice and send it back for sorting...
    Mine walk around the city like this from time to time.

    A parcel containing a phone case was found in the mailbox this morning. Ours doesn't have a lock. And even if it were locked, you could open it with any key. We were home this morning. That's why they didn't bring it to the apartment? They always used to bring a receipt and go to the post office themselves, but what kind of innovation is this?

    How much does delivery cost?

    Delivery to Russia - Maximum parcel weight: 2.72 kg (6 lbs). - Cost depends on weight: From 0 to 2 lbs: $4.00 From 2 to 3 lbs: $6.00 From 3 to 4 lbs $8.00 From 4 to 5 lbs: $10.00 From 5 to 6 lbs: $12.00 Additional 50% discount if your package is over $40.00 ! There is Parcel tracking; Restrictions on the cost of the parcel: no more than $80; Delivery times from 2 to 12 weeks Customs limit is 1000 euros per month per address and one recipient; Delivery from iHerb to Ukraine: - Cost...

    About sending prizes by Russian Post.

    Dear participants of the 7th competitions! The editors are forced to suspend sending prizes outside the Russian Federation due to the fact that over the past months the Russian Post has stopped delivering our parcels with prizes to recipients. Some of them returned to the editorial office, some were “stuck” with an unclear status - we are trying to return them. If you have the opportunity to receive prizes in Moscow through relatives or friends, write to [email protected]. We hope for your understanding and do not give up hope that the work of the Post...

    Discussion

    Hello! We are the winners of the “Hair to Hair” contest. Every day my daughter asks where her shampoo prize is. How can I answer her? Maybe the fact that the prizes do not reach the recipient is their fault for not accepting the parcel, or is it because the administrators who are responsible for sending prizes are not working well? How can we now explain to the children that they don’t want to send them prizes? Please answer. And if there is an alternative to receive the prize from you. Do you pay postage?

    I was just at my post office (Strogino) and found out about my Ayherb losses, and at the same time asked about my middle name. Dear girls said (literally) sometimes even one first name without a last name and we still don’t return it. We haven’t even heard about the innovation. Even if Vasya or Masha is written, we won’t return it. And now girls I want to ask you. There are 2 parcels with a track on RE dated 01/09 and 01/22. not anywhere. The girls from the post office allowed me to dig into their documents - nothing: (Moreover, I saw more tracks...

    Discussion

    My parcel from Iherb with a track on RE began to be tracked by Russian Post only after 2 months! I, too, began to worry, like you, and mentally say goodbye to her. Wait a little. Pysy. And for some reason my parcel was imported in Orenburg!

    I was just at the post office, the girls read me their internal order dated February 14, and so, there was nothing there about patronymics, it was about “First name without last name, last name without first name” on small customized packages. Such parcels from China must be immediately returned to MPPO. They say they haven't sent anything back yet.

    If not, how do you justify your refusal? This is not an idle question. I want to understand whether it’s just me or not :)

    Discussion

    I’m also paranoid, I don’t give tracking information now. No one.
    I stopped giving when I saw how successfully parcels to Vernadsky were received by power of attorney (not notarized at all, but on the organization’s letterhead).
    But what to hide - I myself wrote so many such powers of attorney to my friends when they couldn’t bear to wait for the delivery slip.
    Knowing the tracking and last name of the recipient
    (sometimes just tracking is enough!!! for exhausted employees of the SC on Vernadsky),
    there is a possibility, and a considerable one, of successfully pulling off a scam and taking someone else’s package with a “fraudulent” power of attorney...
    So now only I know the tracking information, sorry, customers)

    I give if they ask, but as a rule no one asks (maybe once every six months they ask). After reading in the top, I thought about it. Couriers deliver the parcel randomly to anyone, I know this 100%, because... I receive parcels not only in my name.

    The parcel arrived from Germany by regular mail in 12 days! but the point is not even that, but the fact that I received an SMS about the arrival of the parcel at my department.. :)

    Discussion

    Yes, a new program has been introduced, very convenient, allowing you to process incoming parcels faster and with better quality. But not all branches work with it yet. Now you can ask the operator to search by last name or address, which was not the case before; parcels were simply listed by number. Finally:))!

    don’t flatter yourself too much) they somehow selectively send, I also had such joy, but only a couple of times, and I’ve already received many more parcels)

    Virgos, who is smart, tell me! I haven’t sent a parcel for probably 25 years)) I just received it. I need to send several things, with a total weight of about a kilogram, maybe one and a half maximum. What kind of shipment is this? Parcel or parcel post? The post office website says that product attachments can also be sent by parcel post. Next. I want the recipient to pay for the shipping himself. Can he do this upon receipt? Or should I pay upon delivery and he will refund the amount to my card? AND...

    Discussion

    you need to come to the post office and ask everything, already with things in hand. They calculate the cost on the fly and what is more expensive and cheaper...
    I was crazy about somehow translating for the black man)))) he wanted to send something somewhere, so she calculated everything for him by air and this way...

    There is a tracking code, you can both keep track of the parcel :) On the Russian Post website you can estimate the cost of shipping - you need to enter the address and weight, and announce this cost to the buyer, he will transfer it to your card. There is also cash on delivery, but as I understand it, you need to go to the post office to get the money when the buyer pays. A package weighing a kilogram was taken from me as a simple parcel, without evaluation.

    my parcel got stuck in St. Petersburg (it cleared customs) and apparently has already taken root there in some corner. I want to put him on the wanted list, maybe it will help. The instructions say that you need to include some kind of address label. I read that this is a certain . but where can I get it if I’m not the sender?

    Discussion

    At the sender. This is what is stuck on the parcel, with your address, the sender's address, prices and a short list of contents. There are several copies of these labels, the sender keeps one, one is attached to the parcel, and a couple of them remain with the declaration to the recipient, if they do not take it out with all the other documents for the parcel.. By the way, the tracking number is also written on this label.

    I came to the post office and foolishly said that the piece of paper was at work, please give it without the piece of paper, so as not to pay for storage. Well, I thought that the notice was at work. When I arrived, there was no paper at work. I don't know where she is. I don't remember the tracking number. Without a number, the postal workers refused to look for the parcel, and they sent me in a sophisticated manner. Like we have to lift 200 parcels here, but it’s hard for us, look for the receipt. We are not looking by last name, we need a number. The problem is that if you look at your personal account, then...

    Discussion

    Should I call the store to ask about the track? It's very cheap from Skype. In general, there are some evil monsters in your mail. I come in without notice when I see by the dates that the parcel is supposed to arrive. I say that I am Ivanova, the address is such and such, I’m waiting from America, is there anything?

    What if you go again in a couple of days and say that there was no paper?

    Girls, I ask you to help with testing the system for tracking postal items, also known as online monitoring of delivery status, also known as tracking. The text will still be adjusted, more carriers will be added, including Canada Post. The system has the ability to track shipments made through UPS, DHL, FedEx, USPS USA (American EMS), StreamLite. [link-1] Is the interface clear and convenient? You need to enter the tracking number in the empty field and click the "Track and..." button.

    Beauty vitamins at a discount on Herb.

    And even with free shipping! I would like to draw your attention to very good vitamins for hair, skin and nails with a wonderful and, most importantly, working composition. [link-1] Everything for beautiful hair in one complex: vitamins A, C, E, group B, minerals zinc, selenium, sulfur, iodine, copper in a well-absorbed form, horsetail extract - a supplier of silicon, a little bit of calcium (well, if to find fault), but plus amino acids, yes, and biotin. It is a source of sulfur, which takes part in the synthesis...

    I posted ads on Avito and received many requests to send things by mail. People are ready to transfer money to their phone or card. How safe is it? Will they then be able to withdraw the money or deceive me in some other way? Please advise what to do :)

    Discussion

    They ask me to send all my children’s cars by mail, they now promise me an advance payment (before this, another lady asked me to donate it for free). I didn’t even answer, I don’t understand this joke, the item with shipping comes at the price of a new one (it’s heavy and fancy).

    I sent it twice like this, gave me a card for internet payments, there is never a balance on it. Everything is ok.

    Tell me please! Does Woolovers deliver parcels with tracking? May I know where my order is now? Or do they send everything without tracking?

    A small parcel from China, a wallet with Ali. The other day a woman called me and said: they gave me your package at the post office... She took a lot at once, and only at home she saw that one package was not hers. I have a question: how??? It is impossible to ask them to give the parcel to my mother or husband with MY passport in hand! But damn, it’s easy for a stranger. Moreover, it is not clear how this even happened - they gave her my box NOT instead of hers, since all her packages were taken away. Apparently, in addition. And I want...

    Discussion

    write in the complaint book... they check them and punish the post office workers... I think it is necessary to write... in this particular case it is they who are to blame, so let them punish them with a ruble, next time they will be more attentive. What if the girl didn’t return what she received to the post office that wasn’t hers?
    Since they don’t want to give up their passport, but just gave it to a stranger, then let them learn a lesson!

    Girls, I was really surprised this morning when I found on my phone a late-night SMS from the Russian Post saying that I had received a package at my post office with tracking information and my last name. Have you seen this before?

    Discussion

    yeah.
    EMS sends to everyone...where my number is indicated.
    Truth. just the other day I received an SMS about a parcel that arrived at the delivery location on December 26 and was successfully selected on the same day :))) well, it doesn’t happen to anyone, the guy was late, almost a month :))))
    Well done, yes.

    I'm just thinking. Doesn't this have anything to do with the creation of a unified database? According to passport data, it is unrealistic. but the phone number is fine.

    Never happened, but they regularly send notifications.

    Do you think it’s weird to order like this: three parcels at the same time, each for 800 euros, for 3 family members at the same address and the same last names, names, of course, different? They can, of course, send it to me with an interval of 1-2 days, but no more.

    Discussion

    Please provide different phone numbers just in case. I read that customs somehow got to the bottom of identical phones - like since the cell phone is the same, the recipient is the same, and the second one is fictitious. I don't know how it ended.

    The main thing is not to have 3 parcels to one address and one first and last name.

    The package was found, but the sediment remained :)).

    Recently I wrote a post here about a lost EMS parcel. In my case, everything ended well :)) True, I no longer need half of what was in the package :))) Continuation: My husband calls me on Friday, who is now far away and says, “Run to Facebook immediately, I’ll tell you I left contacts there about your package. It was found" and disconnects. My husband, of course, was aware that I was looking for the parcel. But I think I wonder how he knows that she was found? I found a contact information on Facebook...

    People, please tell me, there are some rumors going around that PR came up with the idea that parcels on which the middle name is not indicated will not be given to the recipient. Don’t know what their rule is now or just another case of illiteracy? What is the middle name on an international parcel? Where should I write it?

    Good day everyone! The situation is not without drama... They called from EMS, they said the package was from Belgium, they asked for pickup from the Northern SC, and then the connection was cut off... Before the girl had time to dictate the shipment number to me!!! But initially it is sent from the States with untraceable tracking... and only when the parcel reaches Belgium does it receive EMS tracking... I called the EMS hotline - without tracking they cannot give any information, tracking by last name, address, etc. Can't find anything like it...

    Discussion

    Is this an airmail or something? If yes, then the number is assigned only upon import, and it is known only when the parcel is in the EMS. Something like that. The airmail number is not tracked. I received such parcels from the courier twice, everything was fine.
    Try writing on the mail forum, maybe they can help. They respond promptly. [link-1] Through this they send petitions for the placement of the plaintiff’s children in child care institutions, certificates of family composition, documents from medical institutions, questionnaires, messages, postcards, telegrams, documents confirming that the time of conception of the child refers to the period when the parties lived together, etc. You can also attach photos and view video footage. Can you pr...

    Discussion

    Hello! This is a question, we didn’t live with a married man for long, a child was born on the territory of KZ, respectively, a citizen of Kazakhstan, the father did not recognize him, 5 years have passed and now he’s come to his senses, we want to recognize paternity voluntarily on both sides in the territory of the Russian Federation, we are at the beginning stage of obtaining citizenship, and the father is a citizen of the Russian Federation, help with the procedure, what and how to do step by step, it is preferable for the child to become a citizen of the Russian Federation

    Hello, I have this situation: I’m married, but I haven’t lived with my husband for a year, I have a child from him, now I live with another man, I gave birth to him, who will they register the child under and what should I do so that they don’t register my husband? I live in Belarus, thank you

    The website's online postal tracking service will help you track the status and location of your parcel delivered by Russian Post.

    The national postal operator of the Russian Federation, Russian Post, receives, sends and delivers postal items on the territory of the Russian Federation and other states. The branches of this national postal operator handle the sending and receiving of both domestic and international parcels. If parcels and postal items are sent within Russia, then the parcel is assigned a unique 14-digit identifier number consisting of numbers, and when sent internationally, an identification number of 13 characters (numbers and letters of the Latin alphabet) is assigned.

    Both numbers comply with the S10 standard of the Universal Postal Union and parcel tracking can be carried out by both the sender and the recipient of the mail.

    Features of Russian Post parcel tracking numbers

    Russian Post track numbers differ by type of parcel and differ in appearance.

    1. Packages, registered letters and small parcels have a 14-digit number.
    2. Parcels and packages are tracked using a 13-digit code (4 letters and 9 numbers).

    Explanation:

      • The first 2 letters of the code indicate the type of shipment
      • 9 digits - departure code
      • The last 2 letters are the country of departure of the parcel
    2. EMS parcels - track number starts with the letter E

    Parcel tracking by shipment type ZA..HK,ZA..LV (Aliexpress)

    Thanks to the cooperation of the Russian Post, this type of parcels with Aliexpress has a simplified registration system, which allows for shipment even faster and cheaper. It is worth considering that this type of delivery can only be tracked within the sender’s country; when the parcel arrives in the territory, the shipment will no longer be tracked, but after the parcel arrives at the recipient’s delivery location, a similar status will appear. The approximate delivery time is 25-30 days from the date of departure.

    Parcel tracking ZJ..HK (JOOM)

    Parcels with a number containing the letters ZJ at the beginning are parcels from the Joom online store, which also cooperates with Russian Post. This type of delivery is low-cost and is used mainly for the delivery of cheap goods and at the same time has limited tracking functionality. The fact is that Joom parcels, when tracked, can have one of only three statuses:

    • Parcel sent
    • The parcel arrived at the office
    • The parcel has been received by the addressee

    That is, your parcel cannot be tracked at all stages of delivery, but important information that the goods have been sent or have already arrived at the post office will be known.

    Problems tracking Russian Post parcels?

    Sometimes problems arise with tracking Russian Post parcels. Most often this happens for the following reasons:

    1. Not enough time has passed since the parcel was sent and the tracking number has not yet entered the database, since not enough time has passed since it was sent. It is worth remembering that the period can take up to 7-10 days.
    2. The sender provided an incorrect tracking number. In this case, it is worth checking the number again with the sender and copying it correctly into the tracking line on our website.

    How to track a Russian Post parcel?

    Tracking the status and location of a parcel by the postal company Russian Post is extremely simple: to do this, you need to enter the unique track code of the parcel in the tracking line. After specifying the number, click on the “Track” button and find out the most up-to-date information about the status of your shipment by Russian Post.

    If you need to save data on several shipments by Russian Post at once, then register in your personal account of the online parcel tracking service website, and track several shipments at once and receive accurate information for each parcel.

    In order to determine which post office your parcel is located at, use our

    Russian Post is the national state postal operator of Russia, a full member of the Universal Postal Union, providing domestic and international postal services. Receives, sends and receives postal items: parcels, small packages, parcels and correspondence; provides financial and delivery services to both individuals and businesses.

    Russian and foreign online stores often send orders to customers using this postal service or integrate it with its delivery to provide high-quality and inexpensive services. For example, on the basis of post offices, I organized express delivery and order pick-up points, reducing the time for issuing orders across Russia to 2-5 days. Some transport companies combine their cargo transportation capabilities with the vast resources of the national postal operator. Thus, she recently created a joint project with Russian Post called “Rural Delivery” for delivery to remote locations, regional and district centers of Russia, where there are no own branches.

    According to the press center, in the 1st quarter of 2018, Russian Post processed 95.7 million international mail items, and more than 60% of online shoppers used delivery services. In 2018, the second stage of a sorting center will be built in Vnukovo and in 3 years the network of logistics centers will be expanded throughout the country. According to e-commerce experts, the growth of international incoming shipments will continue, mainly due to parcels from China.

    Active promotion of such large Chinese stores as , Banggood on the Russian-language market, as well as new players that are rapidly gaining popularity, and , have significantly increased the flow of incoming mail. Nevertheless, Russian Post continues to provide quite high-quality services for the delivery of parcels, both international and domestic.

    Tracking parcels in Russia

    When registered, a postal item is assigned a tracking number, with which you can track when it was sent, stages of movement and the date of receipt at the post office. The tracking service allows you to monitor the receipt of your shipment and is especially useful in resolving disputes with the seller in case of detected discrepancies. The name and address of the recipient will help you make sure that the package is going to its destination, and the weight of the package will help you roughly estimate the contents of the attachment. The latest delivery status will inform the sender that the item has been successfully delivered.

    In addition to simple letters, all other shipments within Russia are always sent as registered. Incoming international letters and small packages can also be sent as unregistered. In these cases, you can only rely on the integrity of the sender or seller and the absence of various excesses. If a parcel is lost or not sent without evidence of non-receipt, neither postal services nor sellers will refund money for the goods and shipping.

    Tracking data will also help when filing claims for failure to meet delivery deadlines. The Russian Post website directly states liability for violating these deadlines.

    Tracking Russian Post parcels by identification number

    The barcode postal identifier (SPI) for domestic Russian Post items consists of 14 digits, where:

    • the first six digits indicate the recipient's post office code,
    • the next two digits indicate the month the barcode identifier was printed,
    • numbers from ninth to thirteenth - unique departure number,
    • and the last digit is the control digit.

    After paying for the forwarding service, the cashier will issue a fiscal receipt, which, in addition to the standard cost and name of the service, will indicate the RPO number (registered mail), this is the tracking number - the postal identifier of the Russian Post. In the RPO line, the last digit in the check is printed separated by a space, but it must be entered without spaces.

    It looks like this on a cash receipt:

    RPO tracking is instant - upon acceptance, the post office employee enters information into the database, and the first status “Accepted at the post office” will appear when tracking Russian Post by ID immediately after sending. The postal identifier is an excellent tool for monitoring the movement, delivery times and weight at each stage of the journey of the delivered item.

    Tracking Russian Post by international shipment number

    For international postal items, the regulations of the Universal Postal Union have approved a unified track code standard. The type of postal item is determined by the first two Latin letters, the next nine digits in the tracking number consist of a unique eight-digit number and the last verification digit. The last two Latin letters in the tracking number indicate the country of departure. It is impossible to determine the destination country by the track number.

    Examples of departure numbers:

    • CQ---US (CQ123456785US) – parcel from the USA,
    • RA---CN (RA123456785CN) – small package from China,
    • RJ---GB (RJ123456785GB) – departure from the UK,
    • RA---RU (RA123456785RU) - internal number assigned to unregistered parcels when arriving in Russia.

    How to track a Russian Post parcel

    Russian Post tracking is available on the official website or.

    After entering the track number in the search bar for shipments and clicking the “Track” button, a separate page opens with information about the passage of the parcel, dates, statuses, address and full name of the recipient.

    To get more detailed information with all intermediate statuses and movement outside Russia, track your track numbers on a simple parcel tracker website:

    Important features of the work of Russian Post

    Compliance with the requirements for the contents of the parcel and its packaging is a prerequisite for successful shipment. These rules may vary slightly from country to country. For example, in Switzerland you cannot send horoscopes by mail. Some African countries cannot send shaving brushes of Japanese origin. And in the UK there is a special ban on sending parcels containing rubbish. But in general, the conditions below are typical for all postal services, including Russian Post.

    Items prohibited for shipment:

    • firearms, signal weapons, pneumatic weapons, gas weapons, ammunition, cold weapons (including throwing weapons), electric shock devices and spark gaps, as well as main parts of firearms
    • narcotic drugs, psychotropic, potent, radioactive, explosive, caustic, flammable and other dangerous substances;
    • poisonous animals and plants;
    • banknotes and foreign currency
    • perishable food, drinks;
    • items that, by their nature or packaging, may pose a danger to postal workers, stain or damage other postal items and postal equipment.

    There are also goods prohibited for import from abroad. Therefore, when shopping in foreign online stores, it is advisable to familiarize yourself with

    Finding a Russian Post parcel is quite simple, for successful tracking you will need 2 components: the postal identifier of your parcel and our website :) ✅ So that we can find out where the parcel is - enter the postal item number in a special window ➤ Next, click on the button in the form of a “magnifying glass” and that’s it done - now you can see the entire route of your parcel on the screen.

    track your parcel using track pochta.ru

    Where is the Russian Post package❓

    How do I find out where my package is❓ - this is exactly the question many users come with.
    ✅ The answer is Yes! We can find out where the Russian Post parcel is located, please help us and do just one small action - fill out the form to track the track number of your Parcel and click on the “magnifying glass”. ➤ After this, our website will happily and at the speed of sound :) be able to track the parcel and provide all the necessary information.

    You can track an international parcel❓

    The process of tracking international parcels is our favorite ❤ activity :). There are slight differences from domestic Russian Post shipments. The postal identifier assigned to international parcels usually contains additional characters in the form of capital Latin letters; each country has its own unique set of letters. For example, for Russia it is “RU”, parcels sent from/to China are marked with the letters “CH”, Hong Kong is identified as “HK” - a complete list of countries and postal codes is available on the wikipedia website. Why did we suddenly decide to tell you about these mysterious country codes? The fact is that many users enter only numbers, without letters, into the tracking field, or enter letters in Cyrillic (Russian keyboard layout) - because of these errors, the service cannot find parcel by number. Correctly enter the track number with all the information (letters and numbers) in the designated order + type the letters on the English keyboard - then the site will be able to track the parcel in the database. Examples of format for international parcel numbers:

    • RU201586016HK
    • RU383267170CN
    • NL111741297RU


    track an international parcel by Russian Post

    How to track a Russian Post parcel?

      Instructions for tracking parcels on our website:
    • To track a parcel and find out in which particular department the caring hands of Russian Post employees touched it last time, you need to know its unique identification number. You can find it on a check issued at the post office, or you can receive it from a third party - this can be the online store where you placed the order or a private person involved in the process of sending the parcel.
    • You know the track number ❗ - this is great news, congratulations :) Enter this number in the form as shown below in the screenshot and let our website track the entire path of the parcel.

    how to find out where the package is

    What to do if Russian Post parcel tracking “failed”? Or possible reasons for the lack of information on the parcel:

    • The first, and also the most common (trust our experience) cause of the problem with the lack of parcel tracking information, is a simply incorrectly entered postal item number. Check the number entered in the tracking field, if you entered everything correctly - read on;)
    • Perhaps the parcel was sent just a few hours ago and that is why the service cannot find the parcel in the Russian Post database. Conclusion: if your parcel was sent no later than 24 hours, we strongly advise against worrying about its loss, everything will be fine :) Try repeating “package tracking” after a while.
    • Parcel tracking failed due to a failure in the service - yes, this can even happen to us :) The fact is that on our website, as well as on the official website of the Russian Post (pochta.ru), there are delays or failures in the operation of electronic databases that lead to time delays in tracking. There is no reason to panic - we apologize for the temporary inconvenience. Remember, we value each of our visitors and do everything to make searching for your parcel as fast and convenient as possible ✈ for you.

    What is the parcel tracking number?

    The word “track” migrated to us from the English language, its “parent” is tracking (EMS is an abbreviation for the Russian Post division responsible for express delivery. The main difference between ems items and “regular” parcels is the speed of their delivery to the final addressee. Such items are delivered much faster ✈ and usually by courier from hand to hand. The disadvantage of sending EMS parcels is the cost of such services - it is several times higher than standard rates.


    ems tracking

    To track your parcel you need to take a few simple steps.
    1. Go to the main page
    2. Enter the track code in the field with the heading "Track postal item"
    3. Click on the "Track parcel" button located to the right of the field.
    4. After a few seconds, the tracking result will be displayed.
    5. Study the result, and especially carefully the latest status.
    6. Forecasted delivery period is displayed in the track code information.

    Try it, it's not difficult ;)

    If you do not understand the movements between postal companies, click on the link with the text “Group by company”, which is located under the tracking statuses.

    If you have any difficulties with the statuses in English, click on the link with the text “Translate into Russian”, which is located under the tracking statuses.

    Carefully read the "Track Code Information" block, there you will find estimated delivery times and other useful information.

    If, when tracking, a block is displayed in a red frame with the heading “Pay Attention!”, carefully read everything that is written in it.

    In these information blocks you will find 90% of the answers to all your questions.

    If in the block "Pay Attention!" it is written that the track code is not tracked in the destination country, in this case, tracking the parcel becomes impossible after the parcel is sent to the destination country / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived in Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
    In this case, you need to wait for a notification from your post office.

    To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery Time Calculator"

    If the seller promised that the parcel would arrive in two weeks, but the parcel takes more than two weeks, this is normal, the sellers are interested in sales, and that’s why they are misleading.

    If less than 7 - 14 days have passed since the receipt of the track code, and the parcel is not tracked, or the seller claims that he sent the parcel, and the status of the parcel “the item pre-advised” / “Email notification received” does not change for several days, this is normal, You can read more by following the link: .

    If the status of the mail item does not change for 7 - 20 days, do not worry, this is normal for international mail items.

    If your previous orders arrived in 2-3 weeks, and the new parcel takes more than a month, this is normal, because... Parcels go on different routes, in different ways, they can wait 1 day to be sent by plane, or maybe even a week.

    If the parcel has left the sorting center, customs, intermediate point and there are no new statuses within 7 - 20 days, do not worry, the parcel is not a courier who is delivering the parcel from one city to your home. In order for a new status to appear, the parcel must arrive, unload, scan, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.

    If you do not understand the meaning of such statuses as Reception / Export / Import / Arrived at the place of delivery, etc., you can see a breakdown of the main statuses of international mail:

    If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.

    If, based on the above, you do not understand anything, read these instructions again, and again, until you are completely clear;)

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