The front camera on Android stopped working. The front camera on the phone does not work - how to fix it

Modern smartphones can boast of two cameras at once - rear (main) and front. The front one is used primarily for selfies and video calls, and the rear one is used for everything else. Some smartphones have camera modules that can give cameras a run for their money. But no matter how the module is installed in the smartphone, the camera may stop working. Fortunately, in most cases this is easy to fix, but not always. Let's go in order.

Software glitch

In this case, it means some kind of failure that occurred in the firmware, as a result of which the camera may not work or, say, show a black screen. The first thing the user must do is reboot his smartphone - this simple procedure helps to cope with a huge number of all kinds of errors and problems that arise in mobile devices.

Application incompatibility

We are going progressively. Think about which applications you might have installed recently. They may be conflicting with the camera app. This is especially true if you decide to use a replacement for the default camera app.

What to do? You need to find the source of the problem, and this can be done by uninstalling applications installed over a certain period of time.

Check your device for viruses and Trojans

Unfortunately, there are a huge number of viruses, Trojans and other malware for the Android operating system. The most interesting thing is that in many cases the user himself is to blame for infecting the device - it is enough to install an application from a third-party source (not from the Play Market) that contains a malicious file.

Thus, viruses can also affect the operation of the camera. In this case, it is worth using an antivirus; fortunately, their selection in the same Play Market is quite large, and most of these applications can be downloaded completely free of charge.

Firmware update and installation of new firmware

If you updated the firmware version, after which the camera stopped working, the problem is either in the firmware itself, or that something went wrong during the update. In the first case, you need to wait for the manufacturer to update the software, and in the second, install the firmware again, but this time yourself.

Wipe the camera's peephole

If you see strange noises on the display when you start the camera, first wipe the camera's eye - it may just be dirty. In some smartphone models, the camera module is capable of allowing dust to pass through, in this case, no matter how much you wipe the lens, nothing will change, only replacing the module will help.

Mechanical damage to the module

It’s much worse if the problem is mechanical damage to the module. It is enough to drop your smartphone once to damage the camera module and in this case, as you understand, only replacing it will help. Even if the smartphone is under warranty, replacement is made at the owner’s expense - the warranty does not cover problems caused by mechanical stress.

Today, even inexpensive smartphones are equipped with professional photo modules that are in no way inferior to the once popular point-and-shoot cameras. With the help of mobile gadgets, any user can feel like a novice photographer. And if you install a special program for the camera on Android, you can play with effects and give your pictures additional charm.

No matter how well the gadgets work, some people are faced with the fact that the photo module of the device stops working for no apparent reason. Let's try to figure out this problem.

Probable Causes

If the camera on Android does not work, then there may be a number of reasons for this. For example, during the process of updating the phone software, a failure occurred, which resulted in disruption of the photo module. In addition, some users try to reflash gadgets on their own, which is also fraught with consequences. Viruses and malicious files can also cause the camera application to be disabled on Android.

And, of course, a smartphone can fail due to mechanical shock. Below are the most common problems and methods for solving them.

Software errors

Viruses. To get rid of malicious code that could interrupt the camera application on Android, you need to install a good antivirus and scan the system.
Lack of free space. If everything on the memory card or on the phone itself is jam-packed, this can cause the photo module to fail. To solve this problem, just clear your phone memory and delete all unnecessary or unused files.
"Clogged" cache. Temporary files are constantly accumulating on smartphones. If the cache is full, this may well cause an error. Therefore, it is enough to simply delete all temporary data.

Incorrect settings. If the picture was taken on a memory card that was later removed from the smartphone, then you just need to restart the phone.

If after these manipulations the camera on Android does not work, then the problems may be more global.

Physical malfunctions

Before going to the service center, it is worth checking all possible causes of the breakdown. Even if they sound absurd.

If the camera on your Android phone does not work, then you need to check whether the micro SD card is in place. Very often on smartphones, photos are saved not to the device itself, but to a miniature storage device. If it is not inserted into the phone, the camera will be inactive.

The second most common reason for an Android camera not working is a dirty lens. Very often, users buy unusual cases for smartphones, under which dust and dirt successfully accumulate. Therefore, in the event of a malfunction, it is worth checking whether the miniature eye of the photomodule is dirty.

If the camera operates intermittently and periodically turns off during shooting, then it is worth reconfiguring it, following the correct sequence of actions.

How to configure the photo module correctly

If the camera on Android does not work or occasionally crashes, then you need to follow a few simple steps:

Reset your smartphone to factory settings. Usually, to do this, you need to go to the gadget menu and find the “Backup” section. After this, you need to select “Reset factory settings”. Before doing this, it is better to save all important data and transfer contacts from your address book to a memory card.
Download and install an antivirus (do not visit other sites before doing this). After this, you need to clean the system. It is recommended to download antivirus programs only from Google Play, this way you can be guaranteed against malicious files.
Clear cache. This operation is performed immediately after the antivirus scan has been performed. To clean it, you need to go to “Applications” and find “Camera” there. In the same menu there will be a “Clear cache” button.
Thoroughly wipe the objective lens using a special lens cloth.

If you still can't take pictures, you can try installing another camera application. There are a huge number of such utilities. There are paid and free programs, more functional ones and those that only allow you to take photographs.

If all else fails, then all that remains is to contact the service center.

Many people choose Android gadgets based on many parameters. One of them is the opportunity to get a high-quality camera or video camera for relatively little money. But due to the open source code of the platform and for a number of other reasons, this option may not work correctly. This essay will discuss in detail the question of what to do if the camera on Android does not work.

Possible reasons

There can be many reasons for this phenomenon. Let's list the most common ones:

The first reason is a firmware update. This procedure is automatic on the shell, but this can cause failure of important settings and incorrect operation of the camera. In this case, you can use .
The second reason is. In recent years, with the rapid development of the platform, this reason has become one of the most common. If you do not install an antivirus and often visit unfamiliar sites, the risk of catching this is very high.
Mechanical damage. If the gadget falls, one of the modules that is responsible for camera settings may be damaged.
Contamination or dust on the sensor. Many manufacturers have such modules placed on the outside; if something gets on it, the option starts to work incorrectly.
Module cache clogged.

Android Camera Improvement: Video

How to set up a camera on Android

Now we list possible ways to solve problems and how to set up a camera on Android:

How to turn off the camera sound on Android: Video

Skype integration problems

Many people who are using a smartphone for the first time with a downloaded IP telephony program are wondering why the camera does not work in Skype on Android. There may be several reasons for this.

The most important version of the utility is still under development, or simply does not fit the current version of the operating shell.

Another case is that the camera settings are not set to work with such programs. This option is activated differently on different phones.

Thus, from all of the above, you can understand that working with a camera on Android has a number of features that must be taken into account, then there will be no problems when using the module and the operating system.

The camera does not work on Android: Video

Al 09.25.2015 02:53

The camera takes a photo, but when I go to the gallery, there is an empty file instead. Doesn't take video at all. In the gallery, I can't create a new album or move photos from one to another. There is only 1 album. This is after a factory reset

Team V-ANDROIDE 10/19/2015 09:39

This is a very individual question. The solutions are different for each phone. Firstly, please clarify what update you installed and what version of Android you had before it? Secondly, try doing a master reset. Thirdly, maybe the camera itself has broken down and is malfunctioning. Fourthly, there is an option to reflash the gadget yourself. That is, you yourself search and download the required firmware. Then you install drivers for your gadget on your computer and install the firmware program. Put your phone into firmware mode. Connect to your computer, launch the desired program, specify the path to the firmware files and flash it. If you yourself are not confident in your abilities, then it is better to take the device to a repair shop, where the guys will quickly figure out what the problem is and solve it. You really have to pay. And independent attempts to solve it may not only not help, but also aggravate the situation and disable the gadget beyond the possibility of repair. So, don’t waste your money, take it for repair.

Team V-ANDROIDE 10/28/2015 08:37

http://android-help.ru/26962/%D0%BD%D0%B5-%D1%80%D0%B0%D0%B1%D0%BE%D1%82%D0%B0%D0%B5% D1%82-%D0%BA%D0%B0%D0%BC%D0%B5%D1%80%D0%B0 . Maybe you can ask a question and they will answer you). Can you tell me what gadget we are talking about? After all, there are some models whose sore spot is the camera. For example, the TF201 Prime and all its modifications have this drawback. In this case, only replacing the camera with the cable helps, because the cable itself is frayed.

Team V-ANDROIDE 10/28/2015 08:39

Hello. The camera may not work for various reasons, both hardware and software. Due to software errors. Here you can personally reboot the gadget. If the problem persists, then do a full reset to factory settings. If this does not help, then you can try to flash the device. But if you doubt that you can do it, then it’s better not to take it on. In this case, it would be best to seek help from professionals. For hardware problems. Sometimes it happens that the camera breaks down due to technical reasons (hardware). That is, the cable may fray, the contacts may oxidize, the camera itself, the camera controller, autofocus or other camera controls may fail. You can only replace the camera itself and the cable to it (usually they are inseparable). But to do this you will have to disassemble the gadget and replace it all. Again, I recommend that you turn to professionals, since you yourself can make things worse. Read here - http://android-help.ru/26962/%D0%BD%D0%B5-%D1%80%D0%B0%D0%B1%D0%BE%D1%82%D0%B0%D0 %B5%D1%82-%D0%BA%D0%B0%D0%BC%D0%B5%D1%80%D0%B0 . Maybe you can ask a question and they will answer you)

Evgeniy 10.29.2015 18:40

Hello, the camera does not work, a child pressed something! It says the camera application has stopped. I reset everything to factory settings, it didn’t help, I installed other camera applications, the same thing says, the camera application is stopped. It takes pictures of itself (the screen), but neither the main nor the front camera works. Sony T3 phone. Android 4.4 tell me what to do?

Team V-ANDROIDE 16.11.2015 14:01

Hello. Everything is quite simple. Unfortunately, I don’t have a Sony phone at hand right now, but I will describe the procedure using Samsung as an example. Just do everything by analogy. The bottom line is that you need to go into settings. Next, find “Application Manager” (or simply “Applications”). All applications installed on your phone will be displayed here. I have them divided into five groups. Here you need to find the “Camera” application. If you have several tabs at the top, then the “Camera” application will be in the “All” or “Disabled” (or “Disabled”) tab. Your task is to find the “Camera” application. Select it and press the “Enable” or “Enable” button. If this does not help, then, as a last resort, you can try to flash the gadget. But, here too it is 100% an option. If the phone is under warranty, then you can contact the store where you bought it or the warranty service center (it’s better to go to the store, and they will direct you to the right place). If there is no longer a guarantee, then you can try to flash it yourself.

Team V-ANDROIDE 16.11.2015 14:02

Team V-ANDROIDE 16.11.2015 14:03

Hello. As I understand it, you have already tried all the instructions given in the article and nothing helps? If you have already done a factory reset, but the camera still does not work, then the reason is hardware. This means that the camera itself has died and needs to be replaced. In order to be completely sure of this, you can try to flash your phone. That is, download the new official firmware for your phone, the appropriate drivers and utilities for flashing the firmware via your computer and flash the phone. If this does not help, then you 100% need to change the camera module itself.

Team V-ANDROIDE 12/14/2015 14:15

Hello. Cyanogen does not always work properly. Moreover, often these firmwares have problems with cameras. I have repeatedly encountered the problem of autofocus and the entire camera not working. Therefore, if possible, it is better to switch to the official firmware. Better yet, install the service firmware for yourself and do not use any Cynogens.

Team V-ANDROIDE 12/30/2015 15:52

Hello. Most likely, the problem is that the front camera module is burned out or the cable is frayed. That's all. The solution is to replace the camera along with the module and cable (they are sold assembled that way). If you cannot choose the right camera yourself (by size, model, form factor, cable, etc.), then it is better to contact a service center. However, you must understand that to replace this component you will have to disassemble your device (tablet or smartphone). Again, if you don’t know how to do this, then it’s better to take it to a repair shop.

Ati 01/06/2016 10:14

Hello! help me, my lenovo k 30-t camera sometimes works, sometimes it doesn’t, English version.
writes unfortunately has stopped, sometimes there is a black screen and a reboot, sometimes it was not possible to connect, tried installing another firmware, installing other programs, nothing changed. sometimes it works well, sometimes it works but the quality is poor. The front one works if you leave it on the front camera. Now it's Android 4.4.4 k30-ts048_150805

Anastasia 01/13/2016 05:55

Hello!
I have a similar problem with the camera on my Qumo 500 phone - the icon for turning the camera from the main to the front disappeared by itself... Photos and videos are taken from the front, but not from the main one!!! I tried resetting the settings and tinkering with the camera settings... didn't help! I wanted to clear the cache, but I couldn’t find the camera in the applications!?! What else can be done???

Team V-ANDROIDE 01/13/2016 20:29

Hello. This indicates that the camera itself is faulty. Maybe the camera cable is frayed, maybe the whole module is covered... here you already need to disassemble and look, make calls, and so on. In any case, there is nothing you can do at home. Bring it in for repair. The camera just needs to be replaced and that's it.

Team V-ANDROIDE 01/13/2016 20:31

Hello. If you tried resetting to factory settings and reflashing it (you should only use official service firmware), then I have no further advice. Bring it in for repair. Most likely, the camera is simply moving away, or the cable is losing contact somewhere, or has frayed, or maybe the camera module itself has burned out and is now working with varying success. In any case, most likely you will have to change the entire camera module.

Team V-ANDROIDE 01/13/2016 20:32

Hello. What firmware did you install? Custom or official? I generally do not recommend flashing devices. And if you flash it, then only as a last resort and use exclusively official service firmware. Custom firmware often gives various failures, and here you do everything at your own peril and risk. If the device is out of order, bring it in for repair. Try to return the firmware that was before or install a new, but official service version. Or take it in for repair. I have no other options.

Tanyusha 01/19/2016 15:57

Hello, help me answer the question!
I have a Samsung Galaxy A5, the phone is new, but something happened. The camera works and takes photos, but as soon as I want to turn on the video it pops up: Warning camera failure. That is, the problem is that the video is not filmed :)

Maryana 01/24/2016 07:24

Hello. After installing the next Skype update, the front camera in the application stopped working. Works in other applications. Yes, even here, when I dial, I see myself, but when I call, I don’t. Lenovo k910 phone. The essence of the question is: is this a bug of the application or phone and how to solve it?

Team V-ANDROIDE 02/09/2016 12:19

Hello. Have you done a factory reset? In this case, you need to either reflash the device or replace the camera. That is, the firmware will fix all software failures, but if this does not help, then the problem is not in the software, but in the hardware. In this case, you just need to replace the camera. If you flash it yourself, use only official service firmware. If you won’t flash it yourself or the firmware didn’t help, then take it for repair, since you’re unlikely to replace the camera yourself at home. To do this, you will have to disassemble the gadget and replace the entire camera module with the cable.

Hello. Most likely this is a software glitch. It can be solved by resetting to factory settings. But, if the reset did not help (this may happen), then you need to reflash the device. If you are afraid to flash it yourself, or cannot find the firmware, or the firmware did not help, then take it for repair, since you are unlikely to be able to do anything yourself.

Team V-ANDROIDE 02/09/2016 12:20

Hello. This is a jamb of the application. The fact is that for some time now Skype was acquired by Microsoft, which made this program very unstable and buggy. If we talk about the computer version, the last working version was Skype 6.0. In general, after Skype passed into the hands of Microsoft, the program became very buggy. So, I recommend that you delete the new Skype, install the old version and use it (do not update under any circumstances). The program is buggy both on Android devices and on computers. Open Play Store and uninstall the update. Or, wait for another update in which this bug will be fixed. By the way, video calling is also available in Viber and other similar applications.

Alexey 03/02/2016 12:23

Hello, I also have a problem with the camera, it shoots video, but doesn’t take photos, I tried downloading alternative gallery and camera programs, I tried resetting the settings, renaming the folder and rebooting the phone, it only shoots video, it doesn’t want to save photos

Ekaterina 03/03/2016 16:24

Team V-ANDROIDE 03/16/2016 10:59

Hello. If you've tried everything, there are only two options left. Try flashing your device. If the firmware does not help (or you are afraid to flash it yourself), then take it for repair. There are no camera settings on mobile devices. Therefore, you are unlikely to be able to do anything. And here is the logic. If the problem is software. then the firmware will solve it (you should only install the official service firmware). If the problem is hardware (that is, not software, but rather some physical component of the camera has failed - a controller, matrix or other), then only replacing the camera will help. Just because video shoots doesn't mean photography should work too. Although there is one camera, different chips are responsible for video and photos. Therefore, the reason could be both software and hardware. Here you need to check, look and try (first the firmware, and then replacing the camera).

Team V-ANDROIDE 03/16/2016 11:00

Anko 03/18/2016 21:43

Hello! I have a Huawei P8 phone. The phone was repaired (they completely changed the back cover) after that the front camera stopped working, it says “camera error, cannot connect to the camera”, but this is still a victory, after this sign the camera completely stops responding - i.e. e and the usual one does not work, it starts working after a reboot or if you clear the cache. but if you turn on the frontal one again, then history repeats itself.

Artyom 03/21/2016 19:49

Ekaterina wrote 18 days ago

Hello, I have a problem with my camera. I turn it on and it shows a black screen. I try to press the buttons and nothing happens, after a few minutes it says the camera application is not working, close it? Please tell me what to do!!!
Ekaterina, have you found a solution?

Rodion 04/01/2016 14:46

Hello! Sony Xperia C phone (you can look on the Internet). The camera weighs only 6 MB, but after clearing the cache it began to weigh 1.5 MB. Before this, the camera worked perfectly, I didn’t complain about anything. Yes... I have viruses that cannot be removed, such as “smart host, adobe air, etc.... They are of the “system” type, since it is impossible to remove them, they allegedly write “it is impossible to remove the system file.” But I deleted them using rut... But they are downloaded again! And so on endlessly. No antivirus will stop it, most likely it will stop the ant. I tried all the antiviruses, everything! This virus is very annoying. You enter the game, the game stops and so on endlessly, if you don’t click on the tabs and remove the virus that came out, but after two minutes this crap appears again. I downloaded the Titanium Backup program and froze all the viruses with it, but that was a long time ago. Now everything is frozen for me and they cannot be deleted in any way, even the firmware will not help... The Play Market also does not work for me, since I downloaded freedom, I did not know that this would break the Play Market. Help me out, please!

Team V-ANDROIDE 04/06/2016 11:13

Hello. Most likely, the cable of the camera (front) was damaged during the repair or the connector was connected incorrectly. Therefore, you should go to the people who did the repairs and tell them that after their repairs such a problem appeared. Let them fix it. I won’t advise you anything else, since most likely the problem is hardware (replacing the cable or the entire camera).

Oleg 04/07/2016 13:34

Hello. ASUS Zenfone phone. The selfie mode in the camera has stopped working. That is, when you turn on the “selfie” mode, the camera does not switch to the rear, but remains working on the front. Moreover, the camera itself works both front and rear. What could this be connected with? Maybe because of the update?

Hello. What makes you think that the firmware will not help. Based on what you described, then all you have to do is reset to factory settings and format the flash drive and internal memory to delete everything. If this does not help, then you will need to flash the device. At the same time, before you flash it, you need to remove the flash drive and format it on the computer. It is best to install the official service firmware. The firmware will solve all the problems described. And no longer download unverified files from fraudulent sites.

Team V-ANDROIDE 04/13/2016 09:08

Hello. If you have tried everything, then how can I help you? Have you tried doing a factory reset? If this does not help, then you need to flash it. The firmware must be installed with the official service firmware. Such firmware is not buggy and works more stable than others. In general, there may be two reasons why the camera does not work. The first is software and can be treated by resetting to factory settings or flashing firmware. The second is hardware. Such errors can be treated by replacing the non-working device. That is, the cable from the camera could fray, the camera module itself or the camera itself (matrix or other components) could fail. It is impossible to fix all this. Therefore, all that remains is to replace the camera. Hence the conclusion - if resetting to factory settings did not help, then flash it. If the firmware did not help, then you need to change the camera. Cameras are sold already with cables, so you will replace both the cable and the entire camera module at the same time. If you can’t flash it yourself, change cameras, etc., then take it for repair.

Andrey 04/14/2016 14:52

Hello. I bought a Land Rover Discovery V8 phone new in an online store, after a week when the camera or video is turned on, green interference appears on the screen like a matrix in a film, but there is none on the front camera when photographing the folk itself, half clear and half blurry at all. Resetting to factory settings did not help, alternative applications did not help. What could it be connected with? Software (reflash) or the slipper module itself (that is, replacing the camera will fix it)??? Please tell me, thanks in advance!

Safatich 04/24/2016 14:04

Hello. It says that the camera was not detected. Previously, resetting the settings saved me. But after the last reset, for some reason the standard camera application itself disappeared. I tried to download it from Google and it also says camera not detected. Latest official firmware

Nastya 05/07/2016 14:48

Hello!
I have a Huawei P8, I still don’t understand how this happened, but my rear camera is out of focus, the front camera is fine, but the back one is moving in waves, why?
I already did everything, reset the settings, factory antivirus, reset the cache, now I don’t know what else to do....((
Help please:3

Nikita 05/08/2016 14:08

Tired of the simple 4.4.2 Kit Kat. I updated it to 5.1.1 lollipop. The firmware was actually called rr-remix. After the firmware, when entering the camera, there was a message: Error connecting to the camera. I installed the factory firmware. And the camera seems to turn on, but only for a minute, and then the device freezes and the screen is black. Problem with the module and need to be repaired?

Team V-ANDROIDE 05.25.2016 12:58

Hello. Interference on the camera indicates that the camera cable is broken or there is no contact. In general, this is not a software problem, but a hardware one. That is, you need to disassemble your phone and check the camera cable and the camera module itself. Most likely this is a factory defect. Moreover, the phone is new. Therefore, I do not advise you to go into its “insides” yourself, as this will void your warranty. It’s better to contact the store where you bought the phone and tell them what happened. You should have it replaced or repaired under warranty.

Team V-ANDROIDE 05.25.2016 13:01

Hello. If there are two cameras and there is a function to switch between cameras, then look for the icon more carefully. When you start the camera, which camera is running? Front, you mean that camera that looks at you? So you see yourself on the screen? or is “front” the main camera (the so-called rear camera)? It is possible that the cameras on your device cannot be switched. That is, when you launch the camera (photo or video), the main camera works, with which you take photos and videos. And when making video calls, the call goes to the front camera so that your interlocutor can see your face. At the same time, it is not possible to switch cameras (the system itself determines when to use which camera).

Hello. It is quite possible that this is a hardware problem. That is, the camera itself has failed or the cable has broken. But it may be that the firmware is glitchy and even a reset does not help fix the error. Nothing can be said unequivocally here. Try flashing your gadget. In this case, you can install not the latest firmware, but the main thing is to install the official service firmware (even if it is of the previous version). If the firmware does not help (or if you are afraid to flash it yourself), then bring it in for repair. If the problem is hardware, then you certainly won’t be able to fix it yourself.

Team V-ANDROIDE 05.25.2016 13:02

Hello. You've tried everything, so all that's left is to try flashing - . If even the firmware doesn’t help (or you’re afraid to flash it yourself), then bring it in for repair. It is quite possible that this is a hardware problem. That is, the camera itself failed. Or maybe the matrix and camera are fine, but the autofocus system is out of order. In any case, the entire camera (the entire module) is replaced, since it is all assembled and it is impossible to replace any driver separately. I don't think you can replace the camera on your device at home.

Team V-ANDROIDE 05.25.2016 13:02

Hello. It is quite possible that this is a hardware problem. That is, the camera itself has failed or the cable has broken. But it may be that the firmware is glitchy. Therefore, first of all, try to reset to factory settings -. If even a reset does not help fix the error, you will have to flash it. But nothing can be said definitely here. Try flashing your gadget. In this case, you can install not the latest firmware, but the main thing is to install the official service firmware (even if it is of the previous version). If the firmware does not help (or if you are afraid to flash it yourself), then bring it in for repair. If the problem is hardware, then you definitely won’t be able to fix it yourself, since you need to replace the non-working camera with a new one.

Hello. Try flashing again. But, this time install the official Lollipop service firmware (5.0.1). Even if there are problems with the camera even with the service firmware, take it for repair. I don't know any other options.

Team V-ANDROIDE 05.25.2016 13:03

Hello. What does “I’m taking a screenshot on camera” mean? I don't understand what you are doing. Do you take photos with a camera? Or are you taking a screenshot? Please clarify what you are doing there. It is quite possible that this is a hardware problem. That is, the camera itself has failed or the cable has broken. But it may be that the firmware is glitchy. Therefore, first of all, try to reset to factory settings -. If even a reset does not help fix the error, you will have to flash it. But nothing can be said definitely here. Try flashing your gadget. In this case, you can install not the latest firmware, but the main thing is to install the official service firmware (even if it is of the previous version). If the firmware does not help (or if you are afraid to flash it yourself), then bring it in for repair. If the problem is hardware, then you definitely won’t be able to fix it yourself, since you need to replace the non-working camera with a new one.

Team V-ANDROIDE 06/01/2016 20:59

Hello. Most likely the problem is in the cable. In general, such problems can be either hardware (the cable is broken, the contacts have oxidized, or the camera itself has failed) or software (a software failure occurs). Software failures can be resolved by resetting the device to factory settings - or by flashing the firmware. But, if the reset did not help, then this indicates that the problem is hardware and you just need to replace the camera and cable. To do this you will have to disassemble the device. If you don’t have experience yourself, then it’s better to take it straight away for repair. On some devices, you can replace the camera cable separately (if it is the problem), but more often, the cable and camera are soldered and come already assembled, so you will have to change everything together.

Anastasia 06/13/2016 18:32

Hello, there are problems with the front camera
As soon as you turn it on, the screen has vertical stripes and some kind of blue-violet color. The pictures are also obtained with all the distortions.
The front camera is fine
Tell me, please, what could it be?

Team V-ANDROIDE 06/16/2016 14:24

Hello. I take it your camera isn't working? There may be two reasons for this. If the problem is software, then it can be solved by resetting to factory parameters () or, if this does not help, then by flashing the firmware. If the problem is hardware (even if the firmware did not help), then you need to change the camera itself, since it has failed (either the cable has frayed, or the module itself has burned out). You are unlikely to change it yourself at home. This is not difficult to do; you need to know which camera to buy (by connectors, size and form factor), disassemble the device, carefully replace everything and reassemble it.

Team V-ANDROIDE 06/29/2016 18:51

Hello. This indicates that there is a problem with the cable or connector. In general, the problem is hardware. That is, you need to disassemble the phone and check the integrity of the harness that connects the camera, whether there are any kinks or abrasions anywhere, and whether everything in the connectors is securely connected. If you can’t disassemble it yourself or doubt your abilities, then it’s better to immediately bring it in for repair. There are no other options here. Remember that attempting to repair it yourself can lead to an even more complex breakdown and costly repairs.

Hello. If rebooting does not help, then it is quite possible that this is a hardware problem. That is, you will have to replace the camera with the cable. But, before doing this, you need to try to reset to factory settings -. If even this does not help, then take it for repair, or disassemble the phone yourself and check the camera and cable and replace them with new ones.

Team V-ANDROIDE 06/29/2016 18:52

Hello. Most likely, it was the camera that failed. Therefore, you need to take your phone (tablet) for repair. You can, of course, try resetting to factory settings -. But, I repeat, most likely that’s it, the camera needs to be replaced. Cameras often fail due to the cable being frayed. It often happens that people forget to turn off the camera and it breaks down (since it is not designed for long-term operation). In general, there are many reasons why a camera can fail, but there is only one solution - replacement.

Team V-ANDROIDE 07/13/2016 20:28

Hello. How did you determine the number of pixels in the photo? What firmware did you install? Maybe you installed custom firmware that just doesn't work correctly. Personally, I recommend installing official service firmware, as they work best.

Team V-ANDROIDE 07/13/2016 20:43

There may be two reasons for this. If the problem is software, then it can be solved by resetting to factory parameters () or, if this does not help, then by flashing the firmware. If the problem is hardware (even if the firmware did not help), then you need to change the camera itself, since it has failed (either the cable has frayed, or the module itself has burned out).

Angelina 07/15/2016 16:31

The camera doesn't work.
The child deleted his native camera from his phone, but then it restored itself, but when I go there they write to me that “unfortunately, the camera application has been stopped forcibly, tell me what to do.”
No matter what camera I download, it says the same thing..
Today I formatted the whole phone but the camera still doesn’t work
I have an LG phone

Yura 07/20/2016 13:50

The answer for all questions. More people do a RESET (factory reset), and this is not correct! (even if you did not reset the settings) You need to return the factory settings on the contrary!
Settings-Restore and reset-Return to factory settings.

Team V-ANDROIDE 07/28/2016 10:40

Hello. One option is to specify “Save photos and videos to internal memory” in the camera settings. Sometimes, this error occurs due to a flash drive that is not working correctly. That is, either format the flash drive at a low level, and then in normal mode to the FAT32 file system, or buy a new flash drive (from a normal manufacturer). It's possible that the Gallery and Camera apps themselves are glitchy. Therefore, if the first option did not help you, then try installing (from the Play Store) an application for viewing photos (gallery) and a camera. There are many different alternative applications out there. Try which one will work better and you will like it more. Well, you can try to reset to factory settings - (but there is no 100% guarantee that the reset will help, here you decide for yourself whether to do it or not).

Team V-ANDROIDE 08/10/2016 21:31

Hello. The easiest and fastest way to restore is to reset to factory settings -. If you don't want to reset, you can try to activate the camera manually. First, restart your phone. If the camera does not work, then go to the application manager, find the camera there (perhaps there will be a “Disabled” section in the application manager, in general, find the “Camera” application somewhere in the manager). Then open it and look, there should be a button “To default settings” or “Enable”. Look carefully. As a last resort, do a factory reset.

Kostya 08/19/2016 21:54

In the camera settings, before flashing the smartphone, the front camera could take photos with a quality of 5 megapixels; after flashing the MTS, a maximum value of 4 megapixels became available on a wide screen, and 5 megapixels in partial screen mode. The quality of the front camera also deteriorated: it was max. value 2 mp, after flashing it became 1 mp. MTS smart sprint 4g phone. The firmware is official.

Sergey 08/25/2016 04:49

Greetings. Fly iq446. The rear (front) camera stopped working. The front one works fine. The icon for switching from one to another just disappeared. At the same time, the flash located at the back does not work either. I tried to turn it on like a flashlight, but it cursed. What are the options? Sew?

Team V-ANDROIDE 08/25/2016 11:34

Hello. Most likely some kind of software glitch. Try doing a factory reset - . If it doesn’t help, then take it for repair, since it is possible that the camera module itself is damaged, and you yourself will not be able to repair or replace it.

Zalina 08/28/2016 20:04

Hello.. there is a problem with the front camera.. htc one mini phone.. before, without any problems, swiping my finger from right to left, the camera switched to the front and vice versa.. now not (((I just can’t switch to the front camera.. and in the file where photos for viewing against the background of an open camera were only those that were taken.. now all the photos are there, including pictures, etc.((What could be the problem.. maybe somewhere you can set this up((what to do((?

Ulyana 08/28/2016 21:19

I have this problem..... I ordered a HOMTOM HT3 from Aliexpress, the front camera does not work, and the front camera generally shoots upside down. The flashlight doesn’t work...it shows a graphical interface error... What should I do? I updated, reset everything to factory settings... nothing helped.... Help me

Team V-ANDROIDE 09/08/2016 11:25

Hello. What's the question? This happens. Apparently the firmware is simply not very well optimized. It also happens that WiFi stops working, sometimes the camera does not work at all. All you have to do is wait until the firmware is finalized and the next update is released, which will fix all the bugs and shortcomings. As an option, go back to the old firmware in which everything worked.

The appearance of errors during the operation of a complex operating system such as Android is not excluded, and users of devices with such software “on board” must be able to solve problems that arise. Camera errors on smartphones and tablets running Google's operating system are one of the most annoying. The camera is used almost more often than other functions in modern mobile devices, and if, when you launch it, the message “Could not connect to the camera” appears on the screen, you will not be able to take a photo or shoot a video.

“Could not connect to the camera”: error symptoms

An error in the operation of the camera on Android can occur for no good reason, even if the phone has not been updated to a new firmware version, has not fallen, has not fallen under water, or has had other troubles. A problem can arise on its own, and that makes it more difficult to find ways to solve it.

The error “Could not connect to the camera” on an Android smartphone or tablet can appear in two situations:

When trying to start the camera. The viewfinder does not load, and the user only sees an informational error message on the screen;
When trying to make a video. In some situations, the malfunction only appears when you try to shoot video on a smartphone. However, it is not always present in all recording settings; for example, many users complain about the error only when trying to record video in 240p resolution.

In any situation, due to a malfunction, the functionality of the camera is sharply reduced or completely lost.

“Could not connect to the camera”: what to do

If an error occurs that does not allow you to fully use the camera of your Android smartphone or tablet, you should not immediately resort to radical measures, trying to install new firmware on the device. Even it does not help correct the situation in all situations. There are a number of tips on what to do if you are unable to connect to the camera on Android, and we will give them below.

Restarting the device

The first thing you should do if there is an error in the camera of your Android smartphone or tablet is to reboot it. The reboot process does not differ much from device to device - just hold down the screen lock button and wait for a menu to appear where you can select “Reboot” or “Shut down” the smartphone.

When the device restarts, try starting the camera again. If the error persists, proceed to the next method.

Testing an Android device in safe mode

By analogy with stationary operating systems, mobile ones have several operating modes, including “Safe”. The essence of safe mode is that a smartphone or tablet boots without downloading third-party applications, that is, only programs that are present on the device by default are activated. Accordingly, by booting the device in safe mode, you can check whether the error connecting to the camera is related to the operation of third-party software on the device.

To start an Android smartphone or tablet in safe mode:

After loading your smartphone or tablet in safe mode, a corresponding mark will appear in the lower left corner of the screen confirming this fact.

Important: On some devices, the method for entering Safe Mode is slightly different. If you cannot put your smartphone or tablet into safe mode using the method described above, we recommend that you read the instructions for the specific device model, which should indicate how to perform this action.

Try launching the camera in safe mode. If it works, you will need to find out which program on the device is causing the error. The most reasonable way is to remove one of the most recently installed applications that may be related to the camera, and after each removed program, reboot the device and see if the camera works. There are a lot of applications that can cause the “Unable to connect to camera” error to appear: Snapchat, Telegram, WhatsApp, Prisma and many others.

Please note: If the camera starts loading after deleting another application, check it in all operating modes; it is possible that the problem has not been completely resolved.

Using a third-party program to work with the camera

Another way to fix the "Couldn't connect to the camera" error is to check if it's working using a third-party app. In the Play Market you can find a lot of programs that can replace the standard Camera application. For example, such programs include Open Camera, Camera 360, Camera MX and others. Download any of them or several at once and check if you can get rid of the error.

If a third-party camera works without problems in all modes, there is probably a malfunction in the functioning of the “native” application. Try the following:

After following the steps above, try launching the Camera app again and see if it works.

If clearing the data of the “native” Camera application did not help solve the problem with its operation, and the third-party application continues to function without problems, you can use it by selecting it as the default camera program in the smartphone settings.

Clear device cache on Android

You can try to get rid of the “Unable to connect to the camera” error in Android in another way - by resetting the operating system cache. By deleting temporary data, in some situations it is possible to get rid of an error in the camera.

Important: Before proceeding to the next steps, we recommend that you back up the information from your smartphone/tablet.

To clear the entire system cache on an Android device, you need to do the following:

Once the temporary files are deleted, boot your smartphone in standard mode and check if the Camera app is working.

Recovering and resetting your device

If none of the options suggested above helped solve the problem with starting the camera and the error continues to occur, there is a drastic way to eliminate it - a complete reset of the device. After completing the steps below, all information will be erased from your smartphone or tablet and it will be reset to a new device state.

To restore the device to its “out of the box” state, you need to do the following:

When even a complete reset of the device does not help to resolve the “Unable to connect to the camera” error, most likely the problem is related to the hardware of the device, that is, the failure of the camera module.

Today we’ll look at another question, namely, what to do if the Camera on your Android device doesn’t work? We all buy smartphones and tablets with a built-in camera, especially the new generation has excellent cameras, but due to the open source code in the Android operating system, some problems may arise.

Possible reasons why our camera does not work!

(Most common)

1) The first reason may be caused by the firmware itself. At first, our camera worked and there was no glitch in it, but a software update arrives on our smartphone or tablet, of course, you and I install it because we want to see the new changes. Such a case will be the fault of the shell itself; this may cause the failure of particularly important settings, which lead to incorrect operation of the device’s camera.

2) The second reason is the everyday problem of modern technology - the presence of viruses! If you do not install an antivirus on your smartphone or tablet and download applications and games from unknown sources and visit unwanted sites, then the risk in the camera’s operation will seem petty.

3) The third reason is the person himself, who caused mechanical damage to the camera by a good shake or fall, in this way one of some modules that are responsible for the camera can be damaged.

4) Cause of gnawing and dust and clogged camera module cache. Some manufacturers of smartphones or tablets usually have sensors on the outside; when dirt or dust gets in, the camera begins to malfunction.

We are trying to fix the problem with the camera!

1) If the problem is related to the firmware update, then you should reset your device to its factory state, it is advisable to do this through the engineering menu of your device. How to do this? You can see the list of factory resets for your devices. If your device is not in the list, then reset as usual. That is: Go to the settings on the device and look for the backup or reset section and from there we restore to the factory state. In many cases this helps solve the problem!

2) If everything is fine with the firmware, but you are sure that your device is full of viruses, then you need to go to the official store from your device and download the antivirus. After installing the antivirus, you should run a scan. What antivirus should I install? You can install absolutely anything you want!

3) The method is to wash the lens on the camera with a special cloth and clear the camera cache. To clear the cache, you can also download a special application or use a standard one. To do this, you need to go to settings and find the application tab, in applications find our camera and go to it and below there will be an inscription clear cache. After clearing the cache, it is advisable to restart your smartphone or tablet and use your camera

That's all, thank you for your attention and take care of your devices and then they will last a long time!

Website: Hello Android