• The PC does not recognize the Android phone. Why doesn't the computer see the Micro SD memory card?


    Some users, trying to connect a smartphone to a PC, do not understand why the phone does not see the computer via USB. In this case, the mobile device is charging, but there is no access to the device. There are various reasons why problems of this kind may arise. Sometimes a simple reboot of both devices can help.

    Reasons why the PC does not see the smartphone

    Let's look at the most common reasons why the computer does not see the Android smartphone via USB.

    • The USB cable is damaged. If the owner of the device uses a cable from little-known manufacturers, it quickly becomes unusable, as it has a small margin of safety. This prevents the PC from recognizing the smartphone. Even cables from reliable manufacturers can be damaged if handled carelessly. For example, it can become easy prey for pets that have the unpleasant habit of chewing wires. If this happens, you need to purchase a new cord.
    • The computer does not see the Android phone via USB if the port itself is damaged, which does not work due to mechanical influences, a malfunction of the controller or elements of the motherboard. Then you need to use a different port.

    • The Lenovo smartphone socket through which the connection is made is damaged. It may also be faulty due to careless use. If so, it should be replaced.
    • Sometimes, if the phone does not see the computer via USB, this procedure helps: you literally need to take out its battery for 5-10 seconds. After which it should be put back in place and another attempt should be made to connect to the personal computer.

    Software damage

    None of the previous methods worked and the smartphone still won’t connect to the computer via a USB cable, you need to carefully follow the basic steps:

    • On your mobile device, go to: “Settings” → “Memory” → “USB connection”. Check the box next to USB. Remove it if there is an inscription in the line opposite that the drive is used as a modem.

    • Make sure that the WindowsUpdate service is enabled on the device, which is necessary to download drivers for it. You should connect your phone to your computer by unlocking it prematurely.
    • The laptop does not see the phone via USB as a result of the drivers being removed from the port. To fix the problem, you need to install them from a special “native” disk or download new ones, which can be found on the manufacturer’s website.
    • Some ports do not have power turned on. To correct this situation, you need to take the following steps: find the power supply in the computer, go through start, go to the control panel and find sound and equipment there.

    After this, you need to find the power plan, click on the line with the inscription that allows you to make changes to the USB parameters. Click on the “+” icon opposite it. It should also be placed next to a sign that allows the user to temporarily disable the port. Next, make a change about the ban, and then click “OK”.

    The phone does not see the PC via USB due to the lack of the necessary driver on the computer. Usually this does not happen if the device has a modern OS. You can fix the problem via the Internet by downloading drivers for a specific smartphone model. The reason may be trivial viruses that block access of the mobile device to the PC. In this case, you need to use an antivirus program and clean your PC. Now knowing why the computer does not see the phone via USB, the user can easily eliminate the reason. If you can’t do it yourself, professionals can help with this

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    There are times when the computer does not want to “see” the Android connected via USB. Don't despair, there are several options that will help your laptop see the light!

    These methods are suitable for phones such as Android, since they are the most common gadgets at the moment, but the same methods will help to cope with problems that arise with other devices and their OS, for example, with a tablet.

    So, why doesn’t the computer see the phone via usb android only charging?

    First, you should remember: Has this always happened or did the computer see the android before? The gadget is not visible after some actions have been performed on it, programs or antivirus have been changed on the laptop? No one did anything with the devices and this is where this problem arose?

    Old model Android

    Having understood what the situation is, you can begin to solve the problem. So, a new Android is purchased and its laptop running Windows XP sees it, while the old model phone, say, connects to the computer easily, like a flash card. You can start by updating the OS to the version that Android will support. Or you can immediately install MTP (driver for Android) on a new device that works with Windows XP.

    You can download the MTP from their official website, then install it, then reboot the device and after that, the android will be seen by the computer.

    Now you can think about a different situation. Why doesn't the computer see the phone via usb android only charging? For example, the computer does not see the phone in Windows 7, also in version 8 and 10. The steps below are suitable for Android 4 and 5 phones.

    1. To begin with, you need to unlock the tablet or phone connected to the computer, which was locked using a password or pattern, and only then will you be able to see the folders on the monitor and files.
    2. Next, you need to make sure that the smartphone is connected via USB and there is a message about this - “connected”, and this does not mean only recharging. You can see such a message either by opening the notifications tab in Android, or by clicking on a special USB icon, where it will be written that the phone is connected and what type of device it is. And this could be an RTR - Camera, or a device for saving data, perhaps a USB modem. If you don’t see any notification, then you can click on the notification that says that in this case a modem is being used and turn it off, or do this - click “Settings”, then “Wireless network” and then click “More”.

    If the question is asked again, why doesn’t the computer see the phone via usb android only charging? This means that it will be visible as a connected camera. You should click on the notification that says this and disable the MTP mode so that you can transfer files.

    If the Android version is old, then there are many times more usb connection modes, and the most popular is Data Storage. You can switch to this mode by clicking on the message itself indicating that USB is connected, and then finding the mode of interest.

    The phone charges all the time, when connected...

    Let's try the following methods...

    • Try to connect to usb 2.0, not blue, available on the rear panel. If it's a laptop, then we're looking for USB 2.0, not paying attention to the color.
    • Search, or ask your friends, maybe they will lend you some other USB cables, maybe you have a faulty cord in your hands, and others will succeed!
    • The source of the problem may lie in a faulty smartphone socket. Maybe it has already been repaired, maybe moisture got in. And in this case, you need to take the android for repair.
    • It’s worth checking out such an option as connecting your smartphone to another laptop, computer, or tablet. Perhaps the socket on the laptop is faulty? But this is only if everything worked on another device.

    And here it’s worth thinking about, has a flash card ever been connected to this “faulty” computer?

    If you have never connected a flash drive to a laptop, you can do this:

    Go to " Control Panel"(do all steps on the computer where the cable with the phone did not work), then - " Troubleshooting", hereinafter - " Device setup” and the problem should disappear automatically.

    Nothing worked out, everything is still the same. Let's do this!

    Let's try to go to the tab " device Manager", and then turn off energy saving. If nothing helps, even on other computers, then the problem is: poorly, hastily, androd settings were checked; faulty cord; Bring your smartphone in for repair.

    There are several more methods that should help resolve the issue - Why doesn’t the computer see the phone via USB android only charging? Let's try them...

    If you have the latest version of Android in your hands, then it is connected to the computer using a USB cable, but only while charging. In the notifications you can check whether other modes are available for usb operation; if you encounter such a model, then you should do this: select the item “ Charging via USB", well, or try other options.

    If, after all the methods tried, it became clear that the reason lies in a problem, say, the cord itself is faulty, or the computer socket is broken, or something else... The only advice is not to do anything yourself, especially if you have not previously repaired a computer technology.

    There is another option. All necessary important files can be transferred from the phone, or to the phone, by selecting the following:

    1. Synchronization by selecting one of the cloud storages, for example OneDrive, or Google Drive, Yandex Drive or Dropbox.
    2. You can try using the following programs, that is, choose one of your favorites. For example - AirDroid. The program is very convenient, simple, understandable to every novice user!
    3. If you create an FTP server on your gadget, or connect it like a network drive in Windows, you can send any files.

    But, in any case, no matter what method is chosen, you need to try it, but you also need to choose the method that you know about, otherwise, both the phone and the laptop can be filled with “garbage” and then a complete reset will be required all settings.

    Sometimes you need to connect Android to your Windows computer to transfer certain files. Sometimes problems arise and the computer does not see the phone via USB, charges, but does not allow you to move files.

    We offer a general overview of possible options, and then discuss all solutions to problems.

    Reasons why the computer does not see the phone via USB

    This may be due to software incompatibility or technical problems. From time to time the cable gets damaged and the contacts in the smartphone break. In the first case, you need to try a different cord, and in the second, contact a service center to replace the connector. A broken port on the computer can also cause problems, so switch the wire to a different socket to fix the problem. These are the most common hardware failures.

    With software errors it is more difficult, since there are many reasons for failures. These could be missing or outdated drivers, incorrect connection modes (when the computer charges the smart phone, but blocks the transposition of documentation into folders) and other incompatibilities, which we will discuss in detail below.

    What to do if the computer does not see the phone?

    Listed below are all the methods that can help solve the cable connection problem.

    Check your USB connection settings

    This method will help if charging occurs during pairing, but the information cannot be reset. To transfer documents, you must connect Android as a media device (MTP). To do this, follow these steps:

    Attention!In some cases, you may have to connect your phone to your computer and switch between different options several times before the desktop recognizes the device as a media device.

    If you have older versions of Android, try this.


    Connect the device to the computer, it should be recognized.

    Install the USB MTP driver

    It happens that the smartphone does not display due to problems with the driver, so try updating it.


    Once the driver is installed, the PC should recognize the Android phone. You may need to restart your computer for the update to take effect.

    Download and install Media Feature Pack for Windows 10

    We have already mentioned that you must use the MTP protocol to transfer content. It is bundled with Windows Media Player, and some versions of Windows 10 do not have Windows Media Player or support for related technologies. If your version of Windows 10 does not recognize Android, download and install the Media Feature Pack from the official Microsoft website.

    Use the included USB cable

    Remove Android Drivers

    Sometimes the system does not have the latest drivers or they are not installed correctly. It is recommended to remove them and install them again.

    It remains to check whether the method worked.

    Enable USB Debugging

    From time to time, the connected gadget is recognized when USB debugging is active. If you are using Android 4.2 or later, this feature may be hidden. To enable it, do as follows.

    1. Go to "Settings - About phone".
    2. Click on “Build Number” 7 times.
    3. Go back.
    4. Open "Settings - For Developers".
    5. There, scroll down and activate “USB Debugging”.

    Sometimes it is already turned on, in which case it should be turned off.

    Turn on airplane mode

    If Windows stops seeing your phone, launch airplane mode through the quick settings panel in the curtain or by going to “Settings - More”. Often after this the device is recognized by the PC. This is a simple method, so don't be lazy to try it.

    Reboot your phone in Recovery or Fastboot mode

    Read about how to enter it in our other article, where we described the process for each manufacturer. After you enter Fastboot or recovery mode, connect your smartphone to your PC and wait until the necessary components are installed. After this, a guide should open in front of you with a suggestion of what to do with the connected device. When finished, reboot Android.

    Install KIES from Samsung

    If your Samsung gadget is not recognized by Windows, download the KIES software from the manufacturer's official website and install it on your computer. With its help you can definitely connect your smartphone.

    Use USB 2.0 ports

    Try switching the cable from USB 3.0 to USB 2.0. Users reported that it worked for them sometimes.

    Reinstall ADB

    Windows occasionally does not recognize the smartphone due to problems with the Android Composite ADB interface, so you should reinstall it.


    This solution works with Android 5.0 and newer OS, but it can also be compatible with older versions of Android. Users have reported that it is not always worth downloading the USB driver from Google, and often the problem is resolved simply by following the first four steps.

    Reboot your Android device

    Sometimes this simple solution is the most effective. People have repeatedly reported that after rebooting the phone, the computer recognized the mobile phone without any problems.

    Connect your phone directly to your computer

    Some USB devices may not be recognized if you connect them to a USB hub or extender. Therefore, if you are using a USB hub, disconnect it and connect your Android directly to the PC to solve the problem.

    Clear cache and data for external system storage and storage systems

    This solution works on Android 6 and above. But if you have an older system, try this anyway.


    After deleting the cache and data, restart the gadget and connect it to the computer again.

    Sync Android with PC using a third-party app

    This does not guarantee 100% performance, but it often helps. Just install a synchronization application from the Play Market, which will help your computer recognize. Try, for example, Mobile Go to connect and transfer data from Android and iOS to PC.

    There are many reasons why your computer can't see your Android phone. We hope these solutions will be useful for you and you will solve your problems.

    If your SD card doesn't show up in Windows Explorer when you plug it into your PC's Card Reader, don't despair. This is a common problem with Windows, and although very frustrating, it is usually very easy to fix.

    Below is a list of fixes that have worked for other Windows users. Start at the top of the list and work your way down until you find the fix that works for you.

    Method 1: Update your drivers

    In 80%, this problem is solved by installing drivers.

    The driver can be downloaded from the official website of the laptop manufacturer.

    For lenovo laptops

    For HP laptops


    For Asus laptops


    For Aser laptops


    For other brands of laptops, installing the driver for the card reader is similar.

    Here are the websites of other manufacturers:

    • Dell - https://www.dell.com/support/home/ru/ru/rubsdc?app=drivers
    • Prestigio - http://www.prestigio.com/MultiBoard_Drivers
    • Toshiba - https://support.toshiba.com/drivers

    Method 2: Run Windows Installer

    1. Click Windows + R.
    2. Enter " services.msc" without quotes in the launch field and click Enter key .
    3. Find Windows installer.
    4. Then right click on it and click " Start".
    5. You can then run the Hardware and Devices troubleshooter again.

    Try checking if Card Reader is recognized in Explorer.

    Method 3: Reinstalling the controller

    1. Press the keys Windows + R on the keyboard.
    2. Enter devmgmt.msc in the "Open" text box.
    3. Expand universal serial bus controllers from the window.
    4. Right click on drivers and select " Delete" .
    5. Click " OK" in “Confirm request to remove device”.
    6. Restart your computer, the drivers will be automatically installed on your Windows 10.

    Method 4: Test your SD card on another PC.

    If your SD card is faulty, your computer will not recognize it. To check, you need to find another computer with a card reader and test your SD card on that computer to make sure it works.

    If your SD card doesn't work on another PC, it's probably faulty and you need to replace it.

    If he really works in another computer, then it is not a faulty card, but it may be that your card reader is faulty.

    Method 5: Disable then enable the card reader

    Go to Device Manager as above - when I do this, there are no SD host adapters, but there are memory technology devices that have a RealteK PCIE Card Reader. Select that, then click Driver, then Disable, confirm the pop-up, then back to the driver screen click Enable and its pop-up - the SD card now appears as before and is accessible.
    I don't know why it works, but it did for me."

    If you don't know how to do this, follow these steps:

    1) On your keyboard, press the key Win+R(key Windows and key R) at the same time to bring up the launch window.

    2) Enter devmgmt.msc in the launch field and click " OK" .

    4) Go to the tab Driver. Click " Disconnect device" .

    5) When prompted to turn off the device, click " Yes" .

    6) Double-click the card reader to open the Properties windows. Click " Turn on device" to turn the device back on.

    We hope these tips help you troubleshoot your SD card issue. Please comment below if you have any questions or suggestions. We are always happy to hear about new solutions!

    Method 6: Clean the SD card and reader

    Another very common reason for an unrecognized SD card is a very simple one: a dirty SD card or a dusty card reader. Or it will lead to poor contacts between the card and the reader.

    So the second thing you need to do is give your card a clean and remove any dust from the reader and then try the card again.

    • To clean the card, dip a cotton cloth in a little rubbing alcohol or water and lightly wipe the dirty area, paying particular attention to the metal contacts.
    • To clean your reader, use a compressed air device to blow dust out of the reader. Alternatively, you can buy a contact cleaner from Amazon that you can use to clean the reader.

    Does your PC not see your Android phone or tablet via USB? This is a fairly common problem, but it can be fixed on your own. In this article you will find useful recommendations on how to do this. In addition to the solutions given below, there are several more that we have already talked about on our website! If your phone does not connect to your computer via USB, try via Wi-Fi: method 1.

    Also pay attention to applications for transferring files over the Internet: Pushbullet and AirDroid. In general, there are decent alternatives to connecting via USB (unless, of course, you are interested in other options like).

    As for the problem with connecting mobile devices via USB to a computer, there are only two types:

    • The phone is not recognized by the computer, but is charged from it;
    • The PC (or laptop) does not completely recognize the smartphone.

    We will consider both options in detail and try to help you fix everything!

    The PC does not see the Android phone via USB. What to do?

    1. First, use a different USB cable. If there is no effect, the problem is not there.

    2. Check the functionality of the USB port: to do this, connect the mobile device to another connector. If the PC still does not see Android, the problem lies somewhere else.

    3. Try connecting your phone to another computer. If you fail here too, there may be a problem with the microUSB or other components of the smartphone. In this case, only repair will help you.

    4. If you connect an Android smartphone to a laptop or PC running Windows XP and the computer does not see the phone, you need to install the MTP (Media Transfer Protocol) protocol for Windows XP. You can download it from the official Microsoft website: http://www.microsoft.com/en-US/download/details.aspx?id=19153


    5. Now regarding devices protected with a graphic key or password. For your computer to see your files and folders, you must first unlock your phone or tablet. Tested on Nexus 7 2013 with Android 5.1.1.

    If the downloaded drivers come immediately with the installer (.exe file), then you just need to run its installation. Also, drivers will be installed when downloading and running programs from various manufacturers to synchronize devices with a PC (HTC Sync, Samsung Kies, etc.).

    7. Enable USB debugging. Might help.

    8. Try to completely remove the old driver, then restart the computer and reinstall the driver as described in step 6.

    9. Make sure that your smartphone or tablet is not connected to the computer in " Charging only».

    10. Also make sure that the “ USB modem" In this case, the phone will not be visible to the PC. You can disable it in " Settings» → « Wireless networks» → « More» → « Modem mode».

    11. When connecting Android to computer, you can select the connection mode. As you can see, I only have 2 available (Nexus 7 2013 with Android 5.1.1). But on other devices, versions of Android, firmware, there are other modes like “ USB Mass Storage».

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