Why doesn't Wi-Fi work in the router? The Internet does not work on the tp link router. What to do if the router does not provide wifi? Simpler reasons

When working with a PC, laptop, tablet and other devices, users sometimes encounter the following problem: the router does not provide Wi-Fi, but the Internet is available on the computer. To correct the problem, you will need to perform several simple manipulations, using the recommended methods designed to debug the system and achieve the desired result. Let's look at the main situations when the router stops distributing wi-fi.

In addition to a computer or laptop, other devices are connected to the Wi-Fi network: tablet, smartphone, TV, etc. They all work on different systems, but they face the problem that the gadgets are not able to connect to the wireless network.

In order to fix this problem, you must first reboot the router and then try to connect again. If this method does not help, you need to re-create the wireless connection on the network device itself. The wi-fi network name must contain only Latin characters. You can also try changing the password and then reconnecting to the wireless network so that the router is able to distribute the Internet.

The device connects to the Wi-Fi network, but does not access the Internet

Often the problem when the router cannot distribute Wi-Fi arises due to failures in the device settings: for example, time/date desynchronization. In addition, it is possible to reconnect the personal network again. Sometimes resetting the settings to factory settings on the device connected to the Internet, as well as on the router, helps.

The cable is damaged or incorrectly connected

Often the problem when the router has stopped distributing wifi, but the Internet is working, is due to mechanical damage to the Internet cable or its incorrect connection.

First of all, you need to check whether the Internet cable is connected correctly. It should fit into the WAN connector of the router, marked in blue. You should also make sure that the appropriate cable is also connected to one of the yellow LAN ports (directly for the computer’s network card).

The indicators on the router do not just light up, but, as a rule, signal that the Internet is connected, as well as the use of one of the ports. When the network cables are correctly and securely connected, but the indicators do not light up, you should check the condition of the insulation for mechanical damage: breaks, kinks, etc. If there are such problems, the router, of course, is not capable of distributing the network.

Problems with the router

There are also options when there is Internet on the network equipment, but the router does not distribute the Internet via wifi. The causes of the problem are different, often associated with incorrect operation of the router itself. Some users believe that if the router stops distributing the Internet, the device stops working. However, it is worth debugging the settings of the adapter, as well as the computer itself.

Signs that indicate a router malfunction:

• The laptop or computer does not detect the Wi-Fi network.
• The connection is unstable. There are constant connection breaks and reconnections.
• The modem provides extremely slow speed.
• The device is connected to Wi-Fi and the router is working, but there is no access to the global network.

Thus, before replacing your router, which is unable to distribute the network, you should check and reconfigure it. The solution to the problem when the router for some reason does not distribute Wi-Fi, but the Internet is on the computer, is carried out not only by programs, but also by hardware testing.

If the wireless connection is not established, then the problem is in the wifi settings on the router. But if other devices work stably, the problem lies in the equipment making useless attempts to connect via wifi.

Each router has a special button that is responsible for turning the device on and off; using it, the router reboots. In order to check its physical health, you should press the button and make sure that the indicator with the Wi-Fi icon on the case lights up. If this happens, the router is technically sound and in all likelihood is capable of distributing the network.

There are a great many reasons for software problems when the router does not distribute the Internet via Wi-Fi, ranging from the features and settings of the network card to blocking the Wi-Fi connection by an antivirus. Among the most common problems are errors in the configuration settings of the operating system itself. This is especially true in cases where the computer was previously connected to another provider. To check or reconfigure on Windows 7 you will need to take the following steps:

• Open Network and Sharing Center.
• Click on the “Change adapter settings” button.
• Click on “Wireless Connection Properties”.
• Next, a small window will open where you should find the line “TCP/IPv4 protocol” and go to its properties.
• The above manipulations will open the network card settings. Here, opposite the corresponding lines, you should enter your own IP address, gateway and DNS server addresses, if known. Sometimes it is recommended to set markers on automatic address retrieval functions.
• After entering and confirming all changes, restart the computer. Internet setup is complete.

If the above manipulations do not have the expected effect, you need to dive directly into the interface of the router itself. This is necessary in order to change the address in the wireless adapter settings.

To do this you need to do the following:

This manipulation is performed in order to prevent the simultaneous operation of several routers, for example, among neighbors when operating in single channel mode. This channel related issue is quite common. For greater efficiency, it is recommended to try and compare the work on each channel.

In addition, you need to check whether the Wi-Fi distribution function is enabled on a specific router in its settings.

If the router's wireless network settings section does not contain a checkbox next to Enable Wireless Router Radio, it must be checked in order for the router to be able to distribute the network. In some situations, it may be wise to perform a factory reset and then completely reconfigure everything. To do this, you need to press and hold the button on the router for at least ten seconds.

Connected device problems

Computers and laptops sometimes have erroneous network settings that use incorrect addresses or parameters, which should be double-checked before connecting gadgets to the Internet. In addition, some antiviruses and other security programs can block connections and access to the Internet. In some situations, it is recommended to reinstall the wireless device driver.
Devices with different systems have different parameters, so often the problem when a router stops distributing Wi-Fi is not only a matter of connection settings.

Conclusion

This article discusses the situation when a working router for some reason stopped distributing wi fi (device network), and provides recommendations for troubleshooting a similar problem when the router works but does not distribute the Internet.

WiFi is a unique wireless communication technology that is incredibly popular all over the world. Nowadays there are very few people who prefer regular wired Internet. Connecting and setting up Wi-Fi is not difficult. But even in such a perfect system, sometimes errors occur due to which Wi-Fi stops working. The most common is a problem with connecting to the Wi-Fi router.

Some people are faced with a situation where the router is connected to the network and works, but does not distribute data: the computer cannot “see” the available network. Why does this happen? There may be several reasons for this:

lack of installed network drivers;

hardware type errors;

random shutdown of the connection to the computer - it is obvious why in this case the device does not work as it should;

Wi-Fi module malfunction;

Wi-Fi router malfunction.

There are other problems, but the ones listed above are the most common reasons why the device does not work. Therefore, we will focus on them.

Problem with drivers for network devices

Testing the WiFi module driver is carried out in the “Device Manager”. This section is located in the Start menu. You can also get to the section through the “My Computer” shortcut by clicking the right mouse button.

In the "Manager" you can see all the devices connected to the computer. We will be interested in network equipment. You need to switch to the branch with network drivers. If the branch is missing, this means that the drivers for the wifi adapter were not installed on the computer.

If there is a branch, the “!” sign may light up on one of the network devices. This means either the absence or malfunction of one of the drivers. Each of the problems is easily solved by simply reinstalling the software. Typically the software is on the disk that came with your computer. The wifi adapter for device manager may be called Wireless Network Adapter. Also, everything you need can be downloaded from the Internet using a mobile connection (if another is not available at the moment).

How to check your wireless connection status

If everything is fine with the drivers, then the next step is to check the wireless connection. It can simply be turned off. Testing is carried out differently on different operating systems. But it all comes down to one thing: you need to get into the “Network Control Center”.

There is a universal method. You need to press Win+R, after which a window with a line will appear. In the line you need to type the command control panel and press Enter. This will open the "Control Panel". Here we go to “Network and Internet”, then to “Network and Sharing Center”. In the “Center” we will be interested in the “Change adapter settings” section located on the left. Clicking there will allow you to see the status of all connections that are available on the computer.

“Wireless connectivity” is what will be important to us. If the label is not colored, but gray, it means there is no signal. You can start the connection by double-clicking the left mouse button. After startup, the computer begins to search for all available connections.

If they do not appear, then you can try to perform system diagnostics. It is carried out through the “Network Center” and the “Change adapter settings” item. You need to right-click on the “Wireless Connection” shortcut. In the window that opens, click the “Diagnostics” field. The computer runs the test on its own. Based on the result of the check, the user receives advice on further actions.

What to do if a hardware error occurs

A hardware error would indicate a problem directly within the network card. In a word, if the computer does not see the adapter for connecting to Wi-Fi, it means that this Wi-Fi device is not functioning. There are two main reasons:

the device is broken;

There was a problem with the wifi drivers.

The second option has already been described by us. However, if Wi-Fi drivers are available, but the computer continues not to see the adapter, this means a breakdown. One of the most common causes of failure is the device burning out.

The cause of combustion may be overheating if the computer operates at its maximum capacity for a long time. If we are dealing with a laptop, then this happens even more often, since many users forget the device on a soft surface that blocks access to the hole through which air flows for cooling. This problem can be solved by simply replacing components with similar ones.

It is worth keeping in mind that a lack of experience in independently manipulating computers can lead to even more detrimental consequences. This is especially true for laptops that have a more complex design. The best way out of the situation is to contact a service center, where they will accurately determine the reason why the device does not work.
Hardware connection errors also include a disconnected antenna. Most often, this problem occurs in laptops or desktop computers that have been cleaned or repaired in some way. The specialist who carried out the procedure could simply have forgotten to connect the device, or he connected it incorrectly. This makes it impossible for the adapter to function normally, as it does not work normally and cannot normally catch the signal distributed by the router, even if it is close to the source.

A rather rare case is the antenna terminals becoming clogged with dust. This breaks internal contact. The solution to the problem is cleaning.

Why does the Wi-Fi router not distribute the Internet?

The connection problems described above relate to malfunctions in the computers themselves. But often there are problems that are related to the way the router works (or, more precisely, rather does not work) and does not distribute the Internet.

There are two main problems:

inability to establish a wireless connection;

lack of access when connected.

The listed failures can be easily resolved independently, without resorting to the services of specialists.

How to solve wireless connection problem

Testing how the router works begins by checking the status of the indicators that are located on the external panel of the router. During normal operation, the LED near the antenna pattern will remain lit or blinking. If there is no light at all, this means that the wireless module is not running on the router. On certain models there is a separate button that can be accidentally turned off by one of the family members.

The lack of a button makes solving the problem a little more difficult. You need to go to the “Wireless Network” section located in the router’s web interface. In the English menu this section is called “Wireless”. There is a checkmark next to the “Enable” box (in English – “Enable”). A click of the mouse can solve the problem.

It is possible that when the device does not distribute the Internet, the malfunction is related to the radio channel used. Most router models have an automatic configuration feature. If it is missing, you can try installing channel 1 or 6. They are the ones that should be suitable for our country.

It happens that it becomes impossible to connect to a wireless network, because the network displays a message about the incorrect password. It's worth checking the security settings in the web interface. The encryption type set must be AES. The general security standard is WPA2-PSK.

How to solve the problem if there is no access when there is a connection

Quite often it happens that the connection begins to take place, but the process itself takes a long time. The status shows the message “Receiving IP”. After some time the connection is lost.

This means that network clients cannot obtain an address because the DHCP server is disabled. You can check this through the settings on the local network. You will need the LAN section, where there should be a checkmark next to the DCHP parameter.

Access problems may arise due to incorrect operation of DNS servers. Incorrect assignment of them for network clients or complete lack of assignment, as well as unstable operation of servers are the three main reasons.

The solution to the elimination problem is as follows. You need to use public DNS. They are provided by Yandex and Google. In the first case, you need to enter 77.88.8.8 in the settings, and for Google this value is 8.8.8.8. The data is entered on the computer in the Internet Protocol properties of any version of TCP/IP.

Conclusion

All of the above are troubles that you can get rid of yourself. In any other situations, it would be better to contact the provider’s technical support or professional technicians.

It is difficult for a modern person to imagine life without access to the World Wide Web. The times when a family had only one computer are long gone. Now people use tablets, smartphones, and laptops that are equipped with a WiFi module. A wired router without wireless network support has already become obsolete. It is not able to provide Internet access to all available gadgets. How can this be? Of course, replace it with a device operating in WiFi mode.

Previously, routers were quite expensive. Setting them up required special knowledge. Now everything has changed dramatically. Router manufacturers have tried to make their devices not only accessible to every customer, but also as simple as possible. Buyers who have purchased devices from brands such as TP-Link, Linksys, ZyXel, Asus, D-Link and others will be able to verify this. Their range includes both budget models and expensive ones.

However, even though the configuration of routers is as simplified as possible, sometimes users encounter problems. For example, lack of WiFi signal. There are many reasons for this malfunction. Therefore, let's figure out together how to set up a WiFi router from TP-Link and other brands, as well as fix problems with the wireless network yourself.

Wireless network: signs of trouble

As soon as the user encounters malfunctions in the router for the first time, he begins to look for reasons in the device itself. However, in rare cases it is precisely this that fails. Typically, the problem lies in the settings. Moreover, it is important to note that they need to be checked not only on the router, but also on the gadget that cannot connect to the access point. Most of all, users are concerned about why the router does not distribute the Internet via WiFi.

What signs may indicate a malfunction?

• No signal.
• Long connection time.
• Low speed of the Internet distributed by the router.
• Frequent network failures and reconnections to WiFi.

If such signs are detected, you will need to check that the devices are connected and configured correctly.

Search for the culprits

When you cannot figure out why the router does not distribute the Internet via WiFi, but still connects to the network, you need to find out what or who is to blame for this. To do this, a number of specific actions are carried out:

• Provider cable. Its functionality is checked in the following way: connect it directly to the computer and make all the necessary settings. If there are no problems with the Internet, then you should look for the reason in the router.
• Wireless network settings. After checking the cable and connection, we can conclude that the device itself is functioning correctly. The problem may be with the wireless network configuration. There are devices that are equipped with a function to turn WiFi on/off.
• Checking devices. There are cases when the malfunction lies directly in the device that connects to the network. In order to make sure that it is working, you just need to connect from another gadget.

Why doesn't the router distribute Internet via WiFi? Reasons

If, while the connection is active, the user cannot access the global network, then the reason for this is errors made when setting up the router.

• Incorrect IP address entry/definition.
• The transmission channel is not configured correctly.
• Invalid DNS value.

The first two mistakes are made by users themselves when creating a wireless network. And this is the reason that the TP-Link WiFi router does not distribute the Internet. The same problems apply to routers from other brands. As for the last error, the value can be influenced by several factors, such as a virus on the device.

To fix such a problem, it is not necessary to contact qualified programmers. All the user needs is a cable that allows you to directly connect to the Internet, a PC or laptop, and, of course, the router itself.

How to set up a TP-Link WiFi router?

Devices from this manufacturer are in high demand among domestic buyers. Therefore, it would be fair to start with him. Entering the settings is standard - entering the address in the browser line. After authorization, you need to find the WAN item in the Network tab. It will ask you to select a connection type. You can find it out from your provider. The computer has the current gateway and subnet mask values, provided that the Internet cable is directly connected to the device. In some models, it is possible to activate automatic detection. After this, you can start setting up the WiFi network. To do this, you need to find the Wireless tab. In it, the user selects the Wireless Settings item. On the page that opens you will need to enter the network name. Be sure to select a region for correct operation. It is recommended to set Auto in the line with the transmission channel. After that, click Save.

Now you can start protecting your network. How to change the password on a TP-Link WiFi router? All settings are located in the Wireless Security item. Having entered it, the user is asked to select the type of encryption. Most programmers recommend using WPA/WPA2. Once activated, you can enter a user key. Afterwards, be sure to save and reboot the router. If necessary, change the network access key (password) in the same way.

Asus routers: setting up a wireless network

In addition to the two models described above, Asus routers are popular in Russia. They are easily and quickly configured using a special program. Ideal for novice users. In modern models, the firmware has an intuitive interface. All tabs are presented in Russian.

How to change the password on an Asus WiFi router if you don’t remember it? Very easy. It is enough to connect the device directly to the PC via cable. Then do a complete reset. The router will reboot and the user will be able to enter all the data.

Setting up a network on a D-Link router

Why doesn't the router distribute Internet via WiFi? In order to answer this question, you need to go to the “Network” tab. In the WAN section, check that the selected connection type is correct. It is important to note that there are some providers that work based on MAC addresses.

There is a router or router in almost every apartment. It is an indispensable part for dividing the Internet signal among all devices connected to it. Many users buy this device only because of its ability to distribute the Internet via a wireless Wi-Fi network.

At the moment, the main problems arise precisely with such devices and their wifi network. This is due to the fact that previously a router was an expensive device and required certain knowledge in settings. Now the situation has changed and the market offers a huge number of such devices. All of them have a user-friendly configuration interface that solves issues related to the operation of the device. Users willingly take such a router and set it up successfully, but when an error occurs, as a rule, they cannot solve it. They don't know what to do or how. And the device instructions do not describe the solution to all problems that arise.

This article examines the issue when a computer connected via cable can work on the Internet, but this is not possible over a Wi-Fi network. All the described actions do not require special tools and will save time and money while waiting for a specialist.

Many users, faced with a wifi network problem, think that the router is to blame and needs to be replaced. But in 90% of cases, the problem is the incorrect configuration of the router or computer that connects to Wi-Fi. The most common signs indicating a malfunction are listed below:

• The Wi-Fi signal is not visible by the device.
• Frequent reconnection to wifi.
• Low Internet speed via wireless network.
• Long connection to the router.
• The computer is connected to wifi, but there is no Internet access.

If any of the above points appear in your work, then first of all you need to check all connection settings. In this case, the check must be carried out not only on the router, but also on the device itself, which cannot work on a Wi-Fi network.

Let's find out who is to blame

If the computer was able to connect to a wireless wifi network, but there is no Internet access, then you should find out who is to blame and why.

To do this, the first thing you need to do is check the provider cable itself. You need to try connecting it directly to your computer and setting up the device. If you have access to the Internet, you should check your router.

As a rule, if the router works correctly with a wired connection, then we can assume that it is configured correctly. The only thing worth checking is whether its configuration has the ability to enable or disable the Wi-Fi wireless network. This setting may be disabled and affecting network performance.

If all the previous steps have been checked and no errors were found, you should make sure that the device you are connecting to Wi-Fi is not faulty. The fastest way to check is to try to connect to wifi with another laptop or smartphone. If such equipment is not at hand, then an algorithm will be described below that allows you to check the settings of the computer itself.

Causes of Wi-Fi network malfunction

If the access to the global network does not work, but the laptop or smartphone is connected to Wi-Fi, this may be due to three different errors. As a rule, two of them arise due to the fault of the user himself. The third reason for the error is due to the popularity of wireless routers.

So, below is a list of reasons that can cause problems when wifi is not working correctly:

• Registered static IP address in the Wi-Fi adapter configuration.
• There is an error related to the wireless network transmission channel.
• Incorrect DNS.

All of them are easy to fix and do not require doing anything specific. The only condition is that the user remains calm and has everything necessary at hand (router, computer, cable).

Static IP address in the wireless adapter settings or incorrect DNS

This malfunction can be determined during the check described above, when only the computer connected to wifi does not work. As a rule, it is associated with a manually entered IP address in the settings of the wireless adapter. The error occurs due to the fact that the registered address is in a different subnet or conflicts with the same one, but assigned to another device. Why is this happening? This is due to the fact that by default the router distributes IP addresses and DNS information automatically, and because of this, it may happen that two addresses are already on the home network.

If the user enters all this information manually, in principle, this will not be considered an error, the main criterion for this is that all data is correct (free IP, correct DNS).

Sometimes the reason when wifi does not work may be incorrect DNS. The user changes this information to block a certain category of sites (Yandex.DNS - parental control), increase speed, etc.

To check the network settings of your computer or laptop, you need to go to the notification panel and click on the wifi network status icon. As a rule, when there is no Internet, it shows the signal level, but with a yellow triangle with an exclamation mark.

Right-click on it and select “Network and Sharing Center” from the list that appears.

In the menu that appears on the left side, look for the item Change adapter settings and click on it.

Next, the user will see all connections on his device. There will be both wired and non-wired connections. To continue, you need to hover your mouse over the wireless connection and click the right mouse button. Then select the “Properties” section in the list that appears.

A window should open where a list will be visible in the center in which you need to find an item describing Internet Protocol version 4. Select it by single-clicking with the left mouse button (the item should be highlighted in blue). Then click the “Properties” button, which becomes active.

Afterwards the user will see a window where all the network adapter settings are stored. Here, you can change the IP address with other information (net mask and gateway), as well as information about DNS servers.

If there are some numbers here, then try checking the boxes to automatically receive all the necessary information. Next, click the “OK” or “Apply” button.

Then restart your laptop or computer and try connecting to the wifi network. If DHCP is enabled in the router settings, the device will receive the correct address and will work on the Internet.

Error related to wireless network transmission channel

What to do if the Internet does not work, but Wi-Fi is available and connects successfully? Moreover, all settings have been checked both on the computer and on the device itself that distributes the wireless network.

Many users ask exactly this question. Moreover, the more popular the router, the more relevant this issue is. This is due precisely to the operation of wifi over communication channels. In a standard router there may be 12 such channels, of which you can select one. By default, this setting on the router is set to “Auto”. This means that the device searches for the optimal channel and works with it. But there are known cases when the user’s router and his neighbor’s operate in the same mode, which is the cause of many problems with the wireless network.

To change this setting in the router, you need to go to the device’s web interface. Further, all the steps in the article are shown for the TP-Link router model. All steps are not much different from other manufacturers (only a different menu and interface) and can be applied to them.

To get to the router settings menu, you need to open any browser and enter the device’s IP address in the address bar. You can find out this information from the device manual or the sticker on the back of the router.

Then the main menu will appear, where you need to go to the “Wireless Connection” - “Settings” tab.

Next, you can see at the bottom of the settings that appear, a drop-down list of available channels. Here, it is recommended to select “Automatic mode” and click the “Save” button.

After this, the device will ask you to wait a few minutes to reboot to apply all the settings.

As a rule, after all the described procedures, the wireless network works correctly. Cutting off all the questions: “What to do?”, “Why?” and “How?”

All malfunctions in which the router does not work correctly are mainly related to incorrect configuration. A common reason for this is that it distributes wifi, but the Internet does not work. To get rid of this problem you don’t need to do anything specific. As mentioned above, the very first culprit may be the communication channel. This is a common problem and every day it becomes more urgent.

The second point when Wi-Fi does not work is the curiosity of the user, who often likes to make various settings and experiments with the router. Here, everything is simpler, you just need to return the standard configuration of all devices, from the computer to the router (if required).

As mentioned above, modern devices have stepped far forward and can solve many problems related to network operation. But the router itself is a “soldier”; whatever it is ordered to do, it will do. Therefore, if it distributes wifi, but the Internet does not work, then it would be good practice to check the configuration of all devices.

Let's look at a problematic situation when the phone connects to Wi-Fi, but there is no Internet. It looks like this: next to the name of the wireless network it says “Connected”, but when you try to open any site in the browser an error is displayed Web page unavailable or 404 Not found. Chrome still writes in such cases. The same applies to other software - all kinds of programs that use an Internet connection for their work or at least check for updates when starting will also display an error connecting to their web server.

In this article, we will talk in detail about how to solve the Internet problem on your computer, phone or tablet. Read carefully, follow all the steps and you will definitely find the reason why you do not have an Internet connection when your Wi-Fi connection is working.

Collecting information about the problem

Before making any changes to the Wi-Fi settings of your router, computer, or phone, check the following points. This can make it easier to find the reason for the lack of Internet or narrow down your search:

• Is the Internet paid for and are the funds in the account running out?
• Is there access to the Internet via wire from a desktop computer?
• Is it possible to access the Internet via Wi-Fi from other devices that use the same Wi-Fi router?
• does the Internet connection problem persist when connected to another Wi-Fi network?

Depending on the answers to these questions, it may already become more or less clear to you what the problem most likely is. For example:

• if there is no Internet at all - neither via wires nor via Wi-Fi, then the reason may be either access blocking on the provider’s side or a malfunction of the router. Next, we check with the provider whether everything is in order with the line and the account, and then we check the functionality of the router.
• if the Internet is available on the PC via wire, but not on any device via Wi-Fi, then the problem most likely lies in the wireless network settings of the router. The same conclusion can be drawn if the Internet appears and works without problems as soon as you connect to another Wi-Fi network from the same device
• and if it turns out that all devices are in order, and only one does not have an Internet connection, then the problem is obviously in this “client”.

Wi-Fi is connected, but the Internet does not work. What to do?

So, if your Wi-Fi is truly “connected”, but there is no Internet (websites do not load, Skype and Viber do not connect, a yellow network icon is displayed on the laptop with the notification “No Internet access”), follow these steps to resolve the problem. The steps are listed taking into account the probability factor.

1. Reboot your router

Sometimes the inexplicable happens router failure . At the same time, the local network and Wi-Fi work normally, but there is no access to the Internet. This can happen when the router operates for a very long time without reboots and when there are changes in the provider’s network. Just in case: it is written how to reboot D-Link remotely.

2. Reboot the device where there is no Internet connection (phone, laptop)

Sometimes on a smartphone (tablet, laptop) a certain failure (glitch), which can cause a similar problem. Visually, everything seems to be fine, but there is no Internet for no apparent reason. To eliminate such a failure, reboot the device.

3. Reconnect to the Wi-Fi network

This step is very important, despite its simplicity and obviousness at first glance. You need to forget the Wi-Fi network, and then connect to it again by entering the password (security key). This may resolve the issue and restore your internet connection, for example if network settings have been changed user or virus.

4. Set the correct date on your Android device

Invalid date may be causing an internet problem. In this case, the sites will open, but Antiviruses, Google Play Market, etc. may not work. .

5. Disable the proxy server

If a proxy server is enabled on your computer or Android device, you may also experience a situation where Wi-Fi is connected but there is no Internet. This problem usually occurs on Android.

6. Check the Internet connection settings on the router

Go to the WAN or Internet settings on the router. (). Check that you have specified correct connection parameters , such as:

• type of connection with the provider (look in the contract or on the provider’s website);
• login and password, if required (see the contract);
• is the MAC address specified correctly (check in the contract. If you reset the router, you may have to go to the Internet provider’s office with your passport and contract and ask to register a new MAC address for the router’s WAN port).

If your provider uses a PPTP connection, and the settings on your router have gone wrong and now IPoE (dynamic IP) is selected instead of PPTP, then naturally the router will not be able to connect to the Internet. In this case, the sites will not open on any device.

7. Change the wireless channel

Wireless equipment that is located nearby and operates on adjacent channels can create interference to your router. Try changing the Wi-Fi channel.

It would be even better to first check which channels are freer. This can be done using the Android app or InSSIDer for Windows.

8. Install WPA2-PSK + AES encryption for your Wi-Fi network

The WPA2-PSK encryption algorithm is the most secure. And AES encryption provides high speed and security. Most devices, even not new ones, work successfully in WPA2-PSK mode with the AES algorithm.

Wi-Fi is connected, but the Internet does not work: other causes of the problem

If the distance from the client device to the router is too great, the following problem may also occur: the device has received an IP address, but there is no Internet. Therefore, you first need to check whether the Internet appears when approaching the router (if it is possible to get close). Then - if the problem is the distance - somehow try to reduce it. If the router is yours, place it in the middle of the house.

Some organizations provide free Wi-Fi, but in order to be allowed on the Internet, you need to launch a browser, enter a password, or go through some other authorization procedure. For example, indicate a phone number and enter a code from an SMS. It is better not to contact such networks and not to enter any information about yourself in order to avoid problems. It is much easier to find another access point without such nuances.

If you've done everything and you still can't connect to the Internet through an active Wi-Fi connection, there's another option: set up a static IP address. This method is not a solution in the full sense of the word, but in some cases it helps to bypass the problem and gain access to the Internet. To do this, on your smartphone, call up the properties of the connection to the Wi-Fi network, check the box Show advanced options and select Static IP:

I hope this guide helped you identify and fix your Internet connection problem and now all your devices are connected to the network, both wired and wireless. Please write questions and additions to the article in the comments.