Nvidia update fails. Nvidia driver installation failed. What is a graphics driver
Why, when installing or updating drivers for a video card, an error appears notifying that the installation of NVIDIA software was unsuccessful. How to fix it and successfully install the required software, read below in this article.
An antivirus or firewall is blocking the installation
In particular, this applies to ESET NOD32 antivirus. Sometimes it happens that it simply blocks the NVIDIA installation package.
There may be several ways to solve this:
- Add the installer to exceptions.
- Completely disable or remove the antivirus.
- If you have a firewall enabled, then disable it as well.
After this, try installing the software again. In most cases, this helps solve the problem. However, if this method did not help you, move on.
operating system
Another reason why NVIDIA Experience software cannot be loaded is interruptions in the operation of the OS or errors in system files. The problem can be solved by simply updating the system to the latest version, during which all damaged files will be replaced with working ones and the operation of the OS will be restored.
For this it is necessary:
![](https://i1.wp.com/onoutbukax.ru/wp-content/uploads/2017/05/w1-min.png)
After the process is completed, you need to restart your PC and reinstall the NVIDIA software.
If the problem is not resolved and you still see a message that the software could not be installed, move on to the third step.
Reinstalling drivers
Also, during installation, previous software may interfere. In this case, it is recommended, and only after that, to install a new one. The process is quite simple and even a beginner can handle it.
For this it is necessary:
![](https://i2.wp.com/onoutbukax.ru/wp-content/uploads/2017/05/adapter.png)
This way we will get rid of this error.
A program like NVIDIA GeForce Experience is always a faithful companion for owners of the appropriate video cards. However, it can be a little annoying when you suddenly have to face the fact that the software does not want to perform one of its most important functions - updating drivers. We'll have to figure out what to do about it and how to get the program back to work.
GeForce Experience is a wide range of tools for servicing the interaction between a branded video card and computer games. The main function is to track the appearance of new drivers for the board, download and install them. All other features are peripheral.
Thus, if the system ceases to fulfill its main responsibility, then a comprehensive study of the problem should begin. Since the functions of recording game progress, optimizing for computer parameters, etc. very often they also stop working, or their meaning is lost. For example, why require a program to configure the parameters of a new action movie for your computer if the main brakes and performance drops can only be corrected by patching the video card.
The problem can have many origins; it’s worth understanding the most common ones.
Reason 1: Outdated version of the program
The most common reason why GF Exp refuses to update drivers is that the program itself is out of date. Most often, updates to the software itself come down to optimizing the process of downloading and installing drivers, so without timely modernization the system simply will not be able to perform its function.
Typically, the program automatically updates itself upon startup. Unfortunately, in some cases this may not happen. In such a situation, you need to try restarting the computer. If this does not help, you should do everything manually.
![](https://i1.wp.com/lumpics.ru/wp-content/uploads/2017/06/Ruchnoy-poisk-drayverov-dlya-videokartyi-NVIDIA.png)
After installation is complete, you should try running the program again. It should work properly.
Reason 2: Installation process failed
Problems can also occur when, during the driver update process, the system crashes for one reason or another. The installation was not completed properly, some were installed, some were not. If the user has not previously selected an option "Clean installation", then the system usually rolls back to a previous working state and no problem is created.
If the option was selected, the system initially removes old drivers that it plans to update. In this case, the system has to use the damaged installed software. Usually in such a situation, one of the first parameters is to set signatures stating that the software is on the computer. As a result, the system does not diagnose that drivers need to be updated or replaced, believing that everything added is up-to-date.
![](https://i2.wp.com/lumpics.ru/wp-content/uploads/2017/06/Udaleniya-programm-cherez-E%60tot-kompyuter.png)
As a rule, installation on a cleaned computer does not cause problems.
Reason 3: Driver failure
The problem is similar to the one above. Only in this case does the driver fail during operation under the influence of any factors. In this case, there may be a problem reading the version signature and GE Experience may not be able to update the system.
The solution is the same - remove everything, and then reinstall the driver along with all the associated software.
Reason 4: Problems with the official website
It may also be that the NVIDIA website is down at the moment. Most often this happens during technical work. Of course, drivers cannot be downloaded from here either.
There is only one way out in this situation - you need to wait until the site starts working again. It rarely fails for a long time; usually you need to wait no more than an hour.
Reason 5: User technical problems
Last but not least, it is worth considering a certain range of problems that come from the user’s computer, and this prevents the drivers from being properly updated.
- Virus activity
Some viruses can make malicious adjustments to the registry, which in their own way can affect the recognition of the driver version. As a result, the system cannot determine the relevance of the installed software and does not update.
- Outdated video card
Some older versions of NVIDIA video cards may lose support, and therefore the drivers simply stop being released.
Solution: either come to terms with this fact, or buy a new video card of the current model. The second option is, of course, preferable.
Conclusion
In the end, it’s worth saying that updating your video card drivers in a timely manner is very important. Even if the user does not devote too much time to computer games, developers still often include in each new patch, albeit small, but in their own way important elements to optimize the operation of the device. So the computer almost always starts working, perhaps imperceptibly, but still better.
When trying to install (update) Nvidia drivers using the specialized Nvidia Experience utility, the user may encounter an error with this update, accompanied by a message about the unsuccessful installation of the target drivers. In most cases, the “NVIDIA software could not be installed” error is caused by an antivirus program blocking driver installation, as well as a number of reasons that will be listed below. In this material I will analyze the specifics of this problem, and also present options for solving it.
Causes of the NVIDIA problem
Nvidia has a rather complicated relationship with Microsoft, the creator of the Windows OS, which does not always have a positive effect on the stability of Nvidia products in the Windows environment.
In particular, the problem with updating Nvidia drivers using the Nvidia Experience utility is widespread, occurring on almost all modern versions of Windows OS (in particular, in the form of error 28).
At the same time, there are a number of reasons why the update of Nvidia drivers from Nvidia Experience is unstable with the error “Could not install NVIDIA software.” These reasons are:
![](https://i0.wp.com/sdelaicomp.ru/wp-content/uploads/2017/12/6-18.jpg)
How to fix "Could not install NVIDIA software"
To solve the dysfunction that has arisen “NVIDIA software could not be installed,” there are several basic methods; below we will discuss them all.
Method number 1. Deactivating antivirus and firewall
In most cases, the error is caused by an antivirus that blocks the correct operation of the Nvidia Experience program.
- To fix the dysfunction, go to uninstall programs.
- Click on the Start button, type appwiz.cpl in the search bar and press Enter.
- Find your antivirus there and remove it.
- Also disable the system firewall, restart your PC, and try again to perform the required update.
Method number 2. Removing all Nvidia software and then installing it
If this method does not help, try uninstalling all Nvidia software and then installing the drivers again. To carry out this step, we need special software such as “Revo Uninstaller”, “Driver Fusion”, “Display Driver Uninstaller”, “Driver Sweeper” or other analogues that allow you to completely remove Nvidia software from your PC.
Do the following:
![](https://i1.wp.com/sdelaicomp.ru/wp-content/uploads/2017/12/2-25.jpg)
- Use the Revo Uninstaller program and use it to remove all files and registry entries related to Nvidia;
- Go to the Nvidia website (), and download the driver for your video card. Launch it, when starting, check the box next to the “Clean installation” option at the bottom, and perform a standard installation.
https://youtu.be/knUuzM-Eoik
Method No. 3. Special software for updates
Another convenient solution to the problem when you cannot install NVIDIA software is to use special software for updating your PC, the “DriverPack Solution” level, “Driver Easy” and other analogues. These programs will determine which drivers on your PC need updating, and then carry out the specified update.
Use DriverPack Solution to update drivers
Method number 4. Update drivers using Device Manager
Launch Device Manager (click the Start button, type devmgmt.msc in the search bar and press enter). Find the “Video Adapters” tab there and expand it. Hover over your graphics card, right-click, select Update Driver.
Then select the option to search for drivers on this computer, and specify the path to the folder where Nvidia drivers are usually located. Most often this is
C:\NVIDIA\DisplayDriver\XXXXX\WINDOWS VERSION\International\Display.Driver
- Where XXX is the driver version;
- WINDOWS VERSION – the version of this OS installed on your PC;
Wait for the process to complete and restart your PC.
Method No. 5. Enabling the video card
If for some reason you accidentally or intentionally disabled your video card, you will not be able to install drivers for it. Go to Device Manager as described above, hover over your video card in the list, right-click, and select “Enable device.”
Conclusion
In most cases, the “NVIDIA software could not be installed” dysfunction appears due to an antivirus that blocks the correct installation of the necessary drivers. To solve the problem, it is recommended not only to remove the antivirus, but also to completely get rid of the Nvidia software, and then install it again using the “clean installation” option. Using the tips listed above will allow you to normalize the operation of the Nvidia Experience utility and once again enjoy stable Nvidia functionality on your PC.
When installing drivers, sometimes incidents occur that interfere with the operation of the Windows system. And naturally, to solve this or that problem, you need to know some technical subtleties. And as an example, we will now deal with the problem of why Nvidia drivers are not installed. To be more precise, let's talk about possible problems associated with installing drivers.
Of course, this issue is relevant, since the above company is one of the largest manufacturers of video cards. And now I will tell you the most popular types of problems and problems, which, as a rule, are the root of the problem when installing the Nvidia driver.
Note: there is an article on the blog: “”, it is possible that you will find the answer to your question in it.
Install the required driver
First, make sure you download a driver that supports your Windows operating system. To download the driver you need to go to the manufacturer’s official website, which is located.
Next, you need to indicate the model of your video card, as well as what system you will install the driver on. If you specify the wrong model or another operating system, there will be difficulties installing the Nvidia driver. After selection, click the “Search” button.
After this, information for downloading the driver will appear. To be absolutely sure that you are downloading the right driver, go to the “Supported Products” tab and find your video card in the list.
Be sure to disable all anti-virus programs, they should not be running in the background, this again may interfere with the installation process. It is worth paying attention to which account you are going to install the driver under. If you are logged in as a guest or as a regular user, then log in with administrator privileges, otherwise the installation will not be possible.
Removing a valid driver
If you could not install the driver, then try uninstalling it, go to “Start” - “Control Panel” and select “uninstall a program”. If you are installing for the first time, you do not need to remove the driver.
We look in the list provided for all the names in which the word Nvidia appears in any way. We delete this whole thing and reboot.
Attention! If you bought a video card and connected it to your computer, you need to wait while Windows tries to install the driver. After his attempts, you can now proceed with the installation.
Open the downloaded file. Right-click on it and select “Run as administrator.” Click OK.
Then follow the installation wizard and agree to the license. This concludes the list of essential actions. If you cannot install the driver and naturally do not understand why the Nvidia drivers are not installed, then the situation is a little more complicated, as it might seem at the beginning. But there are some ways to solve this problem.
Solving the problem in one go
First of all, download a program called Driver Swepper via the Internet. It is extremely clear, as they say - there is nothing superfluous in it. And the meaning of its work is that it clears all remaining tails from previous deleted drivers.
When installing the program, uncheck the box to not install Hamster Free Zip Archiver.
For the program to be in Russian, click Language on the left, then select “Russian” on the right side of the program. To apply the changes, click on the “Apply” button.
Now it will be more clear to you. To remove drivers, click "Analysis and Cleanup". Find the Nvidia driver on the right side of the window, then click “Analyze”.
Take a look at what files this program is going to delete. If everything is fine, then click “Cleaning”. Next, you will be asked to restart your computer, which is what you do.
If you have not yet downloaded the driver for your video card, then this is the time to do it. Try installing the driver. Installation still not going well? It's okay, because there are still charges! ;).
I wanted to write at the very beginning, but after thinking a little, I decided that if I suggested that you disassemble the system unit and check the video card to see if it fits tightly in its connector, you would most likely shake your head and not do it. After much torment that we went through above, I think now you understand that if these recommendations did not help, then you should take my advice. Disassemble the system unit, remove the video card, you can vacuum the video card connector a little, and then insert it back.
Attention! The vacuum cleaner does not need to touch the computer and internal devices.
Well, I left the hardest part for last. Now you need to go to “Device Manager” and look at the equipment ID. To do this, right-click on your computer and select “Manage.”
Click "Device Manager" on the left. Then a list of all devices on the computer will appear on the right.
In “Video Adapters”, find your video card, right-click on it and select “Properties”.
In the window that opens, go to the “Details” tab and select “Equipment ID”. Information will appear below. Do not close this window, this data will be useful to us now.
To see where the driver is unpacked, run the driver installation file. Now go to this folder.
Now go to the Display.Driver folder.
Open one of the INF files. I'll open the nvaki.inf file.
Add the Hardware ID to this list.
Now go down and find the section. Here you need to insert the name of your video card.
Save this file, and then you can try installing the driver. To do this, run the setup.exe file.
There is a video on the Internet, albeit in English, but it is detailed and visual, I think you will not have any questions.
And that's all I have for today. When I started writing the article, I thought it would work out twice and told me, but in fact, some of the nuances lie deeper than we think. I sincerely hope that you had a chance to read the conclusion with either successfully installed or installing new Nvidia drivers! I would be grateful if you write in the comments what methods helped you. It will be very useful for other readers.
When installing a video card driver, users are faced with the error: “failed to install NVIDIA software.” Read this article to learn how to avoid this error and successfully install NVIDIA programs.
Reinstalling the driver
Sometimes something interferes with software installation. These could be third party files or a previous driver. If you encounter such an error while installing NVIDIA software, there are 2 ways to solve the problem: clean installation and manual installation.
Advice! To find out the model of the video card that is installed on the PC, press Win + R and run the dxdiag command
The video card model will be indicated in the “Screen” tab.
Clean installation
Download the driver installation files for your video card from the official NVIDIA website:
![](https://i2.wp.com/geekon.media/wp-content/uploads/2016/09/parametry.jpg)
Advice! A firewall or antivirus with advanced security controls may be blocking installation files. Restore default security settings or pause them during installation.
Manual installation
If you continue to get the error, try installing the driver manually. To do this:
- Uninstall the previous version. Go to “Explorer” - “Uninstall or change a program”. Select "NVIDIA Graphics Driver" and click "Uninstall".
- Using a standard uninstaller, remove the program.
- Reboot your PC when the procedure is complete.
- The driver can only leave behind an empty folder C:\Program Files\NVIDIA Corporation
- Go to Device Manager (found in the context menu caused by right-clicking on Start).
- Find “Video adapters” and right-click on the video card - select “Update drivers..”
- Click “Search for drivers on this computer” and select the folder where you unpacked it at startup (usually the C:\NVIDIA drive). Click Next.
- Wait a few minutes.