Sberbank application error code 24. Automatic data clearing

Good afternoon, today’s topic is about installing the “Sberbank Online” application and others, when installing them, the message Unknown error during installation code: “-24” pops up. There are several reasons for the appearance, as well as methods for eliminating the problem. This is what the message looks like on the device screen:

To begin with, we note that this is not an error in the Sberbank application itself, code 24 may appear when installing other games and programs. It is not easy to detect this behavior - some applications install without problems, others do not. On websites and forums for Android devices, they advise cleaning Play Market cache and remove all updates, but what to do if the phone is “clean”, has enough memory and everything else works? Don't bother doing a hard reset of your smartphone! It was noticed that the error pops up even when users did a “Full Reset” to factory settings.
Let's figure out what the code “-24” means. This code indicates that there are “remnants” of installation versions of the application in the phone’s memory. The process theoretically looks like this:

You have started downloading and installation;
Some of the installation files have been downloaded;
A conflict has occurred - the application is not installed;
“Traces” remain in the memory, which subsequently lead to an error;

Stop fooling around with theory, tell me how to solve the problem.

How to fix an error when installing Sberbank online.

For all subsequent manipulations, it is strongly recommended to have root access on the device, and you will also need a third-party file manager. From the above we recommend ES Explorer or SD Maid - system cleaning. If installed, great; if not, try using a standard file manager.

- Launch the file manager. In the standard one, click on the menu button and select “Show hidden files”;
- Next, open the /data/data/ directory and find the “ru.sberbankmobile” folder - we must delete it;
- SD Maid even has a separate “Trash” tab – most often there are unnecessary installation files, image caches, etc. Feel free to click “Clear all”. But it’s better to clean it manually as described above;

A similar cleaning is present in ES Explorer and similar ones;
If you find a folder but cannot delete it, rename it;
After all the steps, open Google Play and try to install;

You can learn more about cleaning junk files in this article:.
I hope you have figured out why error 24 appears when installing Sberbank online and how to fix this problem.
Video on how to fix error 24 on Android:

What to do if Instagram is not installed (error code 24).? As a rule, there are no problems with installing applications on the Android OS. But sometimes when downloading software from the Play Store, the user may see the message “Unknown error code 24” and the software installation is interrupted. Below you will find simple and accessible ways to solve difficulties associated with the above error.

Error 24 occurs when downloading an application and trying to install it. The “install” command is ignored by the device and a corresponding notification is displayed on the screen. This problem only affects Android OS users. Moreover, it affects not only Instagram, but also other popular applications (Facebook, Viber, VK, What’s App, Internet banking).

In most cases, error 24 occurs after a hard reset of the system. As a result, all installed software must be completely removed from the device. But some applications still have old “tails” of undeleted components (cache, folders, files), which block their re-installation.

It’s easy to check the reason - you need to download from the Play Store any other program that was not previously on your smartphone. Its installation should proceed correctly. Problems will only arise with software that has already been used on the smartphone.

To get rid of error 24, you need to completely clear the system memory (data/data directory) and flash card (sdcard/Android/data).

Instagram won't install - error 24

You can eliminate error code 24 when installing the Instagram application using both your own Android tools and third-party applications.

Standard Android programs

You need to go to the “Application Manager” section and find a list of installed applications.;
Next, tap on “Google Play Services”;
In the "Application Details" window, the "Clear data" command is launched and confirmed;
At the last stage, you should remove all Google Play updates from the device.

The system may report an error - you should simply ignore it. Also, the procedure must be repeated with the “Play Market” application and reboot the device. As a result, we will roll back to the original states of the applications and remove all remaining garbage.

If the measure did not lead to the desired result, you can synchronize your Google account. To do this, you need to find the accounts section (or “Account”) in the OS settings, enter the settings section and select the “Synchronization” command.

Third party software

You can clear the “garbage” from an incorrectly deleted Instagram using deep scanning software. One such application is the powerful SD Maid program. The greatest effectiveness of SD Maid is achieved if the owner of the smartphone has Root rights (superuser rights). After installing it and scanning, you need to remove all detected “garbage”.

Problematic remains can be removed manually, but this will also require root rights and a file manager (Total Commander, Root Explorer). In the Root section, you need to open both “data” directories, find and delete the remains of the previously installed application.

What to do if you can't install Instagram

Also among the common reasons why it is impossible to install the Instagram mobile application are the following:

Unstable Internet connection.

The connection may be interrupted for just a fraction of a second, but the application download will be interrupted. You should make sure that the network is stable and start the download again.

Lack of free space.

Shrink unused applications, photo, audio, video files.

Outdated operating system.

Update your OS to the latest current version.

Sometimes you can solve the problem by simply rebooting the device and reinstalling the application.

Sometimes Code 24 blue screen errors related to hardware can be caused by corrupted random access memory (RAM). If you are experiencing random computer reboots, beeping sounds on startup, or other computer problems (in addition to BSOD 24 errors), then it is highly likely that your memory is corrupted. In fact, almost 10% of application crashes on Windows OS are caused by memory corruption.

If you have recently added new memory to your computer, we recommend temporarily removing it to ensure it is not the cause of the Code 24 error. If this action clears the BSOD, then this is the source of the problem, and therefore the new memory is either incompatible with some other device. either your equipment or is damaged. In this case, you will need to replace new memory modules.

If you did not add new memory, the next step is to run a diagnostic test on your computer's existing memory. A memory test will scan for severe memory failures and intermittent errors that could be causing your Blue Screen of Death 24.

Although recent versions of Windows include a RAM test utility, I highly recommend using Memtest86 instead. Memtest86 is a BIOS-based testing software, unlike other test programs that run on Windows. The advantage of this approach is that the utility allows you to check ALL operating memory for Code 24 errors, while other programs cannot check memory areas occupied by the program itself, the operating system and other running programs.

Hello everyone, today we’ll talk about error 24 when installing the Sberbank online application. There are many articles on the Internet about this error, but they are all basically the same type, we reviewed a lot of information and selected the most important points, in our opinion, this is what happened.

Reasons for error 24 appearing in the Sberbank online application:

The problem occurs if the user has previously installed and uninstalled the Sberbank Online program, but did it incorrectly and some elements of the application remain in the smartphone’s memory.
The installation of the application does not occur due to incompatibility of the OS versions with the program. In this case, you should download the apk file of the old version of the utility. As a rule, this can be done on non-official sites, for example, w3bsit3-dns.com.
TO conflict Sberbank online with another application;

How to fix error 24 in the Sberbank online application:

The first thing you need to do is try downloading and installing any other application. If the error repeats, then the reason is in the android itselfIf not, then the reason is in the Sberbank application.

There are 4 ways to fix the problem:

Using settings;
Through root access manually;
Using the SD Maid utility.
Reset to factory settings

Removing error 24 using smartphone settings

In order to fix the error using the settings, you will need to do the following:

Open settings and enter the “Applications” section;
Find “Play Market”;
Click the “Clear cache” button, and then “Erase data”;
Then we return to the list of applications and find “Google Play Services”;
Click “Clear cache” and then “Manage space”;
In the window that opens, delete all locations available for cleaning;
Reboot your phone or tablet.

Removing error 24 via computer

Another manual way is to use the ADB tool (Android debugger that comes with the Android SDK). To delete data using it you need:

Install ADB.
Connect your smartphone to your computer using a micro USB cable.
Open a Windows command line or Linux terminal.
Go to the ADB directory with the command cd c:\adb\.
Delete unnecessary data using the command adb shell rm -R -f /data/data/ru.sberbankmobile or adb shell rm -R -f /sdcard/Android/data/data/ru.sberbankmobile, depending on where the Sberbank online application is installed.
This can be done without root rights.

Removing error 24 via Root access

Note. If your gadget is under warranty, installing a program that provides superuser rights is not recommended. If the device breaks down, warranty service will be denied.

You can get root rights by installing one of the special applications on your device. The simplest and most popular of them is KingRoot. This utility is suitable for almost all phones and tablets, and with its help you can obtain rights in just one click.

Getting root rights using KingRoot

To obtain rights, you must:

Enter the main settings and find the “Security” item;
Allow installation from unknown sources by moving the checkbox to the appropriate position;
From the device’s browser, go to the official website and select the “Download to Android” link;
Confirm action;
When the download is complete, open the file and click the “Install” button;
Open the application;
Scroll through the introductory information and click “Try”;
We proceed directly to obtaining rights by clicking on the “Get” button;
If everything went well, a window will open with the “Root successfully” notification.

After obtaining root rights, you can proceed directly to resolving the problem of downloading Sberbank Online. Then you can delete the required files either through a computer using a program or through the ES File Explorer file manager, which can be downloaded on the play market. In this case we will use ES Explorer and perform the following actions:

We enter the explorer and in the window that appears, allow root access;
Expand the menu, switch the “Root Explorer” and “Show hidden files” checkboxes to active mode;
In the same menu, click on the “Device” link;
Open the directory /data/data/ or sdcard/Android/data/data/ (depending on the location of the installation files during the last installation);
We are looking for the application folder “Sberbank Online” - “ru.sberbankmobile”.
Delete.

Using SD Maid

SD Maid is an analogue of CCleaner for Windows. The application is used to remove various junk from the Android system. It also requires root rights, but clears data automatically - you don't have to search for the problematic directory manually.This utility can be used with or without root access. But only if you acquire superuser rights, you can perform a more complete check and high-quality cleaning.

To remove residual files, you must:

Log in to the application and allow root access in the window that appears;
Opposite the “Trash” tab, click the refresh arrow;
Now click on the trash can to delete all unnecessary files;
We confirm the action.

Also, this utility allows you to delete unnecessary data, as is the case with a file manager. For this it is enough:

Open menu;
Log in to Explorer;
Click the update arrow;
And then proceed in accordance with the above instructions for the file manager.

Removing residual files using Clean Master

To fix code 24 on the Google Play Store using Clean Master, you need to do the following:

Install the application on the problematic gadget.
Launch Clean Master from the shortcut that appears on the Android desktop.
In the initial window, tap “Acceleration”.

To more completely clean the system of residual files, in the main Clean Master menu, instead of “Acceleration”, click “Garbage”. The device will begin scanning and searching for unnecessary data. After completing the procedure, you should click “Clean” and check whether error 24 on Google Play was resolved.

Other ways to solve error 24

In some cases, error 24 can be fixed by updating the application. To do this, you need:

Login to Google Play.
Enter the “Sberbank Online” utility into the search bar.
Click on the “Update” button.

The problem with the Sberbank Online application error code 24 seems to be possible to solve through an account that is linked to the gadget. To do this, you should do the following operations:

Go to the gadget menu.
Select "Account Settings".
Go to the “Synchronization” function.
Click on the “Clear” item.
Reboot your smartphone.

You can try the following: remove the SD card, reset it to factory settings and delete the data, and then (without inserting the USB flash drive) install the Sberbank application.

2. Scroll to the bottom of the list that opens and click on the “Reset settings” item (the name of this item may look different on different smartphones: “Reset phone settings”, “Master reset”, “Erase all data”, etc.).The system will warn you that all personal information, settings, applications and data will be deleted during the reset.

3. Confirm the reset operation by selecting “Erase everything”.

Probably, only unique owners of Android phones have not encountered sudden and not entirely pleasant surprises from their devices when installing applications from the Play Market. Periodic system jams, rapid battery drain and other “quirks” of your trusty creaking gadget can still be accepted and survived. What to do with unknown and frightening phrases “Error code number 24, 20, 18 and others” when you have never heard of such an error in your life? The best thing to do is to read on in this article.

There are a lot of errors associated with installing applications from the Google Play Market. Each of them is assigned a random number, but the reasons, as well as the solutions, often coincide. The most common error, hiding under a huge collection of different numbers, is related to the cache of your Google Play.

Reasons

If the device suddenly refuses to update or install any application, and any of your panic actions produces errors numbered 2, 3, 8, 11, 18, 103, you should pay attention to the state of its own cache. Typically, such errors occur during the installation of a new application or when updating an old one. Their cause may be an excessively cluttered application cache. There is also a possibility that during interaction with the application, incorrect files appeared in the system, which interfere with the proper operation of your device.

How to fix

First, try clearing your cache. This is where all sorts of temporary and additional files are accumulated. To do this:

Remember that when clearing data from your phone, not only temporary junk files are deleted, but also your data, for example, passwords, email, etc.

If this operation did not help and the phone still gives an error, then try taking more radical measures and deleting your account from the system. Don't worry, your data won't disappear anywhere.

Go to Settings again.
After that, look for the “Accounts” section.
Find and sign in to your Google Accounts in the list.
Delete your account, then go to Google Play and enter your account information again.
Try installing the desired application again.

Video: how to delete a Google Play account

19, 919

These two errors are also related to your device's cache, but this time due to low memory. Those. When installing or updating an application from Google Play Market, your device simply did not have enough space to accommodate all the necessary files.

The solution to the problem is extremely simple:

go to the “Settings” menu,
Find the “All applications” section, and then click on each program in the list one by one and clear its cache.

As a rule, these simple steps will help you free up some space for installation files. If the cleared space is not enough, you will have to sacrifice other files - boring games, unnecessary applications, images, audio files, etc.

Error code 20 in Play Market

The most common cause of this error is a failure to access the proxy server or a loss of Internet connection.

How to fix:

First, check if your device has Internet access. If there is access and no violations are observed in its operation, proceed to the next point.
Try rebooting your phone. This will allow the system to optimize its operation again and correct any malfunctions that have arisen.
If rebooting doesn't help, try resetting Google Play settings. How to do this has already been described above. You just need to open an account on Google Play and then clear the cache and data. After this, it is better to reboot your device.
Another possible way is to roll back the Android version. To do this, log into your Google Play account as described earlier, but instead of the “Clear cache” and “Delete data” buttons, click “Delete updates”. In this case, your device will remove the latest updates to the Google Play application and you will be presented with an earlier version with which the phone system did not conflict. Reboot.
If this doesn't help, try resetting your phone to factory settings. Keep in mind that this will delete almost all information from the gadget - applications, games, contacts, notes, images, etc.

Error 24 when installing an application on an Android device

This error occurs if there was an incomplete installation of the application. If an application is downloaded, but for some reason is not installed, then various “quarrels” from the installation files for this application remain in the system.

How to fix:

First, try logging into your Google Play account and clearing the cache. This is considered the simplest method, but not the most effective.
Another way is to connect the device to your computer and remove residual files yourself. This method is suitable for those who are confident in their own computer knowledge. If you are not afraid to delete important system documents, you can use it.
Even more advanced users can access hidden system files through root rights. If you are one of these computer geniuses, we give you a tip: the remains of the installer may be located in the sdcard/Android/data/data or data/data folders.
Another possible option is to install a special cleaner program. It gives access to hidden system folders without root rights.

One of these applications can be Root Booster, which gives the smartphone owner a complete set of root rights to system files and significantly simplifies the process of managing a mobile device.

105

If you are using a Wi-Fi connection, you can easily encounter error code 105. It occurs because the servers or NDSL routers are not working correctly. If one or the other was initially set incorrectly or the settings were lost, you will immediately have problems downloading applications and their updates, because the device will no longer receive the correct DNS addresses.

How to fix:

110

This error occurs in cases where the user has updated the operating system version or installed third-party custom firmware on his device. The new system begins to conflict with installed program files and the device begins to work incorrectly.

How to fix:

First of all, try updating Google Play Market.

Go to the application manager, find Play Market and Google Play in the list.
Go to the application interface and click on the “Force Stop” button. Perhaps its name will sound different, but you must understand that this is exactly “that” button.
After the application stops running, clear its cache and data.
Then restore the applications and restart the device.

Video: how to update Google Play Market

Another method involves working with a root file manager. To do this, you will have to install an additional program that will give you root rights. The pre-installed file manager, unfortunately, does not allow you to directly work with files hidden in the device system.

Download the root browser app and install it.
Using it, get root rights to access hidden files and folders.
Find the data/data folder in the directory, and in it - the files of the application that you need to install or update.
Delete the folder with these files (or files if they are in the root), then restart the phone.

If this method doesn't work, reset your phone to factory settings. Don't forget to make a full backup of your data before doing this.

198

This error occurs if, when loading data, our manager accesses a “broken” file and tries to use data from it.

How to fix:

First you need to clear the Play Market and Google Play cache.
Next, go to “Download Manager” and click “Clear All”. To be sure, you can clear the cache of other Google services. For example, Google Hangouts, Chrome, etc.
After this, reboot your device.

In general, as you can see, most problems can be solved by getting rid of various file garbage that accumulates in the application cache during operation. However, remember that clearing the cache and rebooting the device is not the first and only correct solution if a problem arises. If you doubt your own abilities or are afraid of harming your favorite gadget with your actions, consider contacting a specialist.