• The printer works after refilling the Canon cartridge. Why doesn't the cartridge print?

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    Refilling laser cartridges- an activity that is very profitable for users, since the cost of a copy printed on the printer after refilling can be several times cheaper than a copy printed before. At the same time, refilling laser cartridges may be associated with problems that we will consider in this article.

    Problem #1: It's difficult to choose a toner

    Many users complain about poor print quality after refilling the cartridge, and cannot understand why the printer began to produce faded prints. In 90% of cases, the cause of poor print quality after refilling is the incorrect selection of toner.

    Low-grade toner has very different chemical properties from the original one. The combination of such toner in the printer hopper with the remains of the original toner can lead to a deterioration in the charging properties of the resulting mixture, the appearance of an extraneous background, or

    pale prints. If you entrust the refilling of the cartridge to a specialized workshop, then you will not be able to control the quality of the toner until you start printing on the refilled printer.

    If you refill the cartridge yourself, then it will be easier for you to solve the problem: try to use the original toner intended for refilling your printer model, or a high-quality compatible toner that is as close as possible in its chemical composition to the original one. If you have any doubts about the selection of toner, seek advice from sales consultants at a specialized store that sells consumables.

    Solution: Do not chase imaginary savings, do not buy cheap toner, use the original toner intended for your printer model, or a high-quality compatible toner.

    Problem #2: Is toner harmful to your health?

    Small toner particles (3-5 microns) are tens of times smaller than dust particles (30-80 microns). They can hang in the air for a long time in the form of a cloud, easily pass through the filters of respirators and vacuum cleaners, and when they enter the lungs they form a dense black film on their surface. Regular inhalation of toner microparticles can lead to the formation of cancer cells, the development of asthma and some other chronic diseases.

    Therefore, before you start refilling the printer yourself, think about whether you are ready to take the risk, or whether it is better to entrust the refill to professionals.

    Solution: Entrust refilling to professionals; if this is not possible, then observe the following precautions: do not refill the cartridge in a room with open windows, perform all operations carefully, do not spill toner, use special vacuum cleaners to collect toner.

    Problem #3: Toner spills on clothes or carpeting

    If, while refilling a cartridge, toner accidentally gets on your clothing, do not under any circumstances try to wash it with hot water. Under the influence of hot water, the polymers and paraffin contained in the toner will melt and imprint into the fabric even more strongly. To begin, gently remove the toner from your clothing without smearing or spraying it. Then gently vacuum the fabric. Rinse off any remaining toner with cold water and only then wash the fabric with hot water using your usual detergents.

    If you spilled toner on the floor, parquet, rug or carpet, you need to immediately collect it with a vacuum cleaner; it is better if you first use the dry cleaning function and then the wet cleaning function.

    You must act quickly, without delay, otherwise the toner will be permanently embedded in the surface and will be impossible to remove.

    Solution: Carefully collect the toner, vacuum the area where it spilled, thoroughly rinse the contaminated area with cold water, and only then proceed with washing with hot water and adding powder.

    Problem No. 4. The cartridge “does not see” the refilled toner

    This is a typical problem with chip cartridges equipped with special microcircuits (chips) that protect the cartridges from refilling. The chips are equipped with a countdown function for printed copies. Once the counter reaches zero, the printer is blocked. And the usual refilling of the cartridge in this case will not be enough; you also need to unlock the cartridge chip.

    Unlocking methods depend on the cartridge model and its manufacturer.

    Usually on hp cartridges the chip needs to be replaced, Epson, Samsung cartridges and some hp cartridges can be reprogrammed using a special program.

    Some models HP and Lexmark cartridges after the countdown is completed, they do not block the operation of the printer, but only display a message on the screen stating that the cartridge resource is running out, and the user needs to install a new cartridge in the printer in the near future.

    Solution: Unlock the cartridge chip. To do this you will need a special unlocking program. If you do not have such a program, contact a service workshop, whose specialists can easily reset your chip or replace it with a new one.

    Problem #5: After refilling the cartridge, the copy became uniformly faded

    When most printers are sold, they are equipped with so-called test cartridges, which are not intended for refilling. If you refilled just such a cartridge, then it is likely that internal faults have arisen in it. You will either have to be content with this uniformly pale print quality, or buy a new cartridge.

    Another reason for uniformly faded print can be wear on the image drum or poor ground contact of the image drum. To solve this problem, you need to replace the photoconductor and apply a little conductive grease to the grounding tab and pin, making sure that there is contact between them.

    Finally, the most common cause of faded printing may be poor quality toner. But we have already talked about this above.

    Solution: Purchase a new cartridge, or replace the photodrum, make sure that there is contact between the grounding tab and the pin, and apply conductive lubricant to them.

    Problem #6: After refilling the cartridge, the copy became completely black

    If your printer immediately after refilling produces a completely black copy, it means that you exposed it to light during refilling. The surface of the photoconductor is very sensitive to sunlight. If the drum surface is exposed to direct sunlight, it will temporarily lose its ability to print. Particularly strong lighting can cause the drum unit to permanently fail. Therefore, it is recommended to refill cartridges in a room with the curtains drawn, and the photodrum removed from the cartridge must be hidden under dark paper or fabric while refilling.

    Also, the appearance of a black print can be caused by a lack of contact with the charge shaft or a lack of contact with the photodrum.

    Solution: Some time after the start of printing, the photosensitive layer of the photodrum will restore its properties and begin to produce normal copies.

    Problem No. 7: After refilling the cartridge, a foreign background appeared on the copy

    The reason for the appearance of an extraneous background may be the incorrect position of the metering blade, its skew, or its location too low or too high above the development shaft. To prevent this problem, it is necessary to install the dispensing blade straight and not allow it to skew during refilling.

    Another reason why a background may appear on a print is that the toner bin is not thoroughly cleaned of old toner residues. Mixing in the hopper with the remnants of used toner, the new toner may lose some of its charging properties and begin to produce a background when printing.


    Solution: When installing the dosing blade, it is necessary to use a measuring probe (0.75 mm) or special self-adhesive strips. Each time you refill a cartridge, you should completely clean the hopper of any remaining toner, using a special toner vacuum cleaner.

    Problem #8: After refilling the cartridge, light streaks appeared along the copy

    This problem may occur due to toner adhering to the working edge of the dispensing blade. Often, toner buildup cannot be seen with the naked eye, but even such a microscopic accumulation of toner particles is enough to cause printing defects. Therefore, in the process of refilling the cartridge, it is necessary to thoroughly clean the working edge of the blade, first with isopropyl alcohol, and then with distilled water and dry them. Cleaning should be done using a soft, but not lint-free, cloth or cloth.

    Solution: Clean the blade edge with a soft, lint-free cloth soaked in isopropyl alcohol, rinse with distilled water, and dry.

    Problem #9: After refilling the cartridge, repeating defects appeared on the copy: dots, spots, stripes, etc.

    Most likely, during the charging process, foreign particles have adhered to the developing roller, charge roller or photo drum. To determine which specific part was contaminated, it is necessary to measure the interval between two repeating defects, and then be guided by the data in the table.

    Table for determining the nature of contamination of laser cartridge parts

    Solution: To eliminate recurring defects, you need to carefully disassemble the printer and clean it, and if necessary, replace the dirty part.

    Problem No. 10: A white stripe with uneven borders appears on the copy, the width of the stripe periodically increases

    If after refilling your printer prints uneven vertical white stripes, it means that the toner supply mechanism was damaged during refilling. This is a fairly rare malfunction. To fix it, it is better to contact a specialized repair shop.

    However, damage to the toner supply mechanism is not the only cause of vertical streaks. More trivial reasons may be that a piece of paper, a paper clip, a bolt or an insect gets into the cartridge when refilling. In this case, the cartridge should be thoroughly cleaned from traces of insects using isopropyl alcohol.

    Solution: To repair damage to the toner supply mechanism, contact a specialist service center. If the cause of the white streaks is that foreign objects have entered the cartridge, you need to clean the cartridge.

    Printing devices connected to a computer often refuse to work. The causes of breakdowns can be mechanical in nature - when some part fails, or software - when problems arise due to software errors. Of course, without being a professional master, you are unlikely to be able to determine exactly what happened. But most problems can be fixed with your own hands. Therefore, if your printer does not print and you don’t know what to do, try using the most common troubleshooting methods. And first of all, check that the printing device is connected correctly to the power supply; maybe you simply forgot to put the plug into the socket or did not press the power button on the printer. If it definitely works and the computer displays it, then start checking other versions.

    The computer sees the printer, but does not print

    There is often a situation where the printer seems to be working, but does not print. Try this:

    • check the availability of toner - it may have run out or dried out;
    • perhaps the cartridge nozzles through which the ink flows are clogged, try printing a diagnostic page, if it prints but the rest of the documents do not, then either replace the cartridge with a new one or take the old one to a workshop for cleaning;
    • the reason may lie in alignment errors with the computer; even if the machine sees the printer, it may not accept it, so check whether the availability time of the printing device and all other settings in the control panel are set correctly;
    • It wouldn’t hurt to look into the paper tray - perhaps there are simply no sheets in it, or they are jammed, or maybe the paper feed mechanism itself has become faulty;
    • Check the amount of memory on drive C - if it is not enough, the machine will not print.

    The printer does not print after replacing the cartridge

    Very often, printer owners are faced with the following problem: the old cartridge ran out, they replaced it, but the printer and printing device then stopped working. There may be three reasons:

    • you were given a cartridge that is not compatible with your printer model or is broken; it needs to be replaced again;
    • if the cartridge is new, then perhaps they forgot to remove the protective film from it, which protects the toner from spilling and drying out;
    • you installed the cartridge incorrectly, try it again;
    • it is necessary to reflash the printer and install new drivers - some printer models have an automatic lock, which is triggered after the cartridge is replaced; flashing can be done at any service workshop.

    Why does the printer not print but save the file?

    If the device refuses to print, but tries to save a document or picture, this means that the settings have gone wrong. You need to open the “control panel”, select the line “hardware”, and then “devices and printers”. Find the icon of your device, right-click, open the “ports” line and remove the sign from the “print to file” item. Next, mark the USB connection port and save the new settings.

    With the question " Why does my Canon printer not print after refilling the cartridge?? we encounter quite often. To facilitate the process of finding a solution, this article identifies the main causes of this problem. First of all, it is worth understanding that this error usually applies to inkjet printers, since their cartridges contain ink that can dry out. There is no need to immediately get scared and run to order repairs for Canon printers; first, you can get acquainted with the problem from the outside.

    Canon printer does not print after refilling cartridge

    Ink incompatibility with the device. There are times when a universal dye is not suitable for refilling Canon cartridges. Information on the type should be specified in the technical documentation for the equipment model. The production time of the consumable also plays an important role.

    After a long period of inactivity, the cartridge has dried out. You can try to wash the module yourself using alcohol, a specialized solution or warm distilled water, immersing the nozzle in the liquid for 5 minutes or moistening a napkin with a wrapping substance. After the procedure, lightly wipe the container.

    No printer drivers or the consumable was installed incorrectly. The contacts of the cartridge and the printer must match tightly, without interference or foreign particles between them. Additionally, make sure that there are no protective films, the device lid is closed, a suitable cartridge is installed, and the device is operating normally.

    The cartridge chip blocks printing because it has detected that the ink consumption limit has been reached or the block does not match the original. To fix the problem, you need to contact the service center technicians to reflash or reset the chip.

    I refilled the cartridge, but it does not print - Canon

    The Canon printer does not print because it is not connected to the network. Check the power cable and USB connection cord. We test the faulty wire by connecting it to other equipment.

    Because air got into the inside of the chamber. Air bubbles prevent ink from passing through the print head nozzles. The slam-shut openings must be tightly closed.

    The Canon printer does not print after refilling the cartridge because it is a disposable model. You can track this nuance by the labeling of the element.

    Make it yourself at home Canon printer repair professionally impossible. We strongly recommend not to be afraid to contact specialists to repair office equipment in a service center or to come to your office or home, as this will help you not spend a single extra ruble from your piggy bank and will allow you to completely restore the functionality of your printing machine in one go. However, you can still do some things yourself, for example:

    Use the printer to print a diagnostic page and perform several nozzle cleaning cycles;

    When you take the cartridge to a gas station, first carefully read the information about the company, guarantees for work and reviews about it, so as not to fall into the hands of scammers.

    It is a well-known fact that printer manufacturers make money not on the devices themselves, but on the cartridges for them. And this is not surprising, because the printer is purchased once, and cartridges for it are purchased regularly. So that the consumer cannot replace the ink on his own and would be forced to buy a new cartridge, engineers come up with various tricks that prevent refilling. As a result, a situation arises when a newly refilled cartridge does not print.

    What's happening?

    When the ink supply runs out, the user sees a message on the monitor with a warning text that printing will have to be interrupted. A high-quality cartridge can be refilled several times, which is what customers use. But the problem is that even after refilling, an error message and lack of ink may remain. Why?

    Because most cartridges have a special chip built into them - a microcircuit on which all information about the cartridge is recorded. When the printer prints a certain number of pages, the chip notifies that the ink has run out. In this case, depending on the printer model, work may be completely interrupted or continue, but with a message that the cartridge is empty and needs to be changed. If the chip is left untouched, it will still claim that the cartridge has expired and needs to be replaced. So what should we do then?

    There are three options:

    1. Do nothing. If the printer continues to print, the chip is usually not touched at all, and the message about the lack of ink is ignored;
    2. Reprogram the chip. This is the most common way out of the situation, but it is carried out only by specialists;
    3. Replace the chip. Some chips cannot be reprogrammed, in which case the only thing left to do is replace them at each refueling.

    Other Possible Causes

    Sometimes, even after replacing the chip or reprogramming it, the refilled cartridge still does not print. The reasons may be the following:

    • The ink head has dried out. If the printer is inkjet, then you need to refill the cartridge as soon as possible. Otherwise, the print head becomes unusable. In rare cases, it can be soaked with special means, but more often the cartridge has to be changed;
    • The photoconductor or squeegee is worn out. This problem can be easily identified by dark stripes on the printout or if the print is too faded. The problem can be solved by replacing failed parts;
    • The fuse or chip is broken. Again, all you need to do is replace the faulty parts;
    • The cartridge has expired. You cannot refill the cartridge endlessly; sooner or later it will become unusable and will have to be replaced;
    • The printer itself is faulty. In this case, you need to try installing a different cartridge. If the problem does not go away, you will have to call a technician.

    Modern laser and inkjet printers can provide excellent quality black and white or color printing. But cartridges for these types of printing devices are quite expensive. In order not to buy a new replacement unit every time, printer owners try to save money by refilling the cartridge. This operation is not always successful, and sometimes after it the device refuses to print.

    Why is this happening?

    The main reasons for printer failure after refilling a cartridge

    It is important to remember that companies that produce printers and printer cartridges do not encourage savings opportunities. They are interested in consumers, having purchased a printing device, regularly spending money on consumables for it in the future. Therefore, when choosing a printer, it is necessary to clarify in advance the cost of the cartridge and its resource. We also recommend that you find out how effective the practice of refilling it is.

    If such experience exists for a given model, and it is quite successful, but the device does not print in a particular case, there may be several reasons.

    • The wrong toner or ink was used for refilling. The chemical and physical characteristics of toner or ink vary greatly from manufacturer to manufacturer. Using consumables not intended for use with this product may cause the product to break, become clogged, or leak. The cartridge must be refilled only with the toner (ink) for which the required specification is indicated.
    • Clogging. In inkjet printers, the print head can become clogged due to improper selection of consumables or prolonged storage of the print head without ink or outside the printer. Most often, the issue can be solved by cleaning the head with a special liquid or even distilled water, but each model has its own characteristics of this procedure. The laser printer cartridge may also become clogged. To prevent this from happening, be sure to thoroughly clean the hopper when refueling.
    • The cartridge was damaged during refilling. All cartridges have a very complex design, and any actions with them must be performed with the utmost care, otherwise damage cannot be avoided. In some cases, you can install a new part, but quite often a broken unit must be replaced entirely.
    • Some parts of the cartridge are worn out. Typically, cartridges can be refilled 3-4 times without problems. In replacement units for inkjet printers, the nozzles or contact block are subject to wear, then the part is simply replaced. In laser printer cartridges, parts such as the drum, squeegees (cleaning blades), and magnetic shaft wear out. In this case, the replacement unit is restored by replacing broken parts.
    • The cartridge contains a special chip. Manufacturers, in an effort to maintain their income, insert a special chip into the cartridge design, its purpose is to prevent possible refilling of the unit. This detail records the number of printed sheets or indicates the fact that the toner has been completely consumed. However, you can bypass these restrictions by installing a new chip or resetting its data


    How to ensure trouble-free operation of the cartridge after refilling