Cellular megaphone telephone operator. Single operator number megaphone

One of the most common mobile operators in Russia is Megafon. At the same time, it is the most focused on feedback from its customers, so contacting the operator will not be difficult. Many subscribers still do not know all the ways to call a megaphone operator, so this issue is very relevant today.

Megafon values ​​each of its clients, so the operator does not avoid direct dialogue with the subscriber. If such a need arises, then everyone can call the service number. and communicate with a “live” consultant who will definitely solve all the questions that the client has.

The company is also working on alternative ways to communicate with the subscriber, so today you can contact a support center representative not only by calling the call center, but also via SMS, email or online.

How to call Megafon operator using a short number

Almost every subscriber knows the short number 0500, used to contact a customer support center specialist.

By typing it, you are immediately connected to an auto-informer, which allows you to solve most typical tasks and problems, such as balance status, changing the tariff plan, participating in promotions, connecting additional services.

However, in addition to the answering machine, you can also contact an employee of the subscriber support center using this short number. To do this, after connecting, you need to press the “0” button in tone dialing mode, after which the robot will inform you that your call is being forwarded to a free specialist.

An alternative way is the key combination “9” and then “0”. This also allows you to contact a “live” person, but at the same time you will have to listen to the information in order to wait for the subsequent voice menu.

Please note that calls to the short telephone number 0500 to connect with an online support consultant are only available from Megafon numbers.

Megafon operator numbers for communication from a mobile phone

You can reach a support service representative in another free direction +7 926 111 05 00. This number is an alternative replacement for the short 0500. Calls are absolutely free from Megafon SIM cards.

Contact Megafon technical support from a landline number

To contact the support center, it is not necessary to call from a Megafon SIM card, because the client has other options in his arsenal. One of these options is to call from a landline phone or from a third-party mobile company operator.

Various situations happen in life, and sometimes there are situations when it is not possible to call from a Megafon number.

No problem! In this case, you need to dial 8 800 550 05 0000. The call is free for both landline numbers and mobile phone numbers.

It is worth noting that after making a call you will not have to listen to the answering machine and wait for a connection with a consultant, since an employee of the customer support center will be on the line with you immediately after the answer.

In addition to the single federal telephone, Megafon offers its customers a list of city telephone numbers. number to contact the support center:

• Bryansk and region - 8 4832 300 500;
• Vladimir city and region - 8 4922 600 500;
• Kaluga and region - 8 4842 400 500;
• Kursk and region - 8 4712 745 500;
• Orel and region – 8 4862 630 500 ;
• Ryazan and Ryazan region - 8 4912 510 500;
• Nizhny Novgorod and region - 8 831 4131 500;
• Tula and region – 8 4872 790 500.

How to call a megafon operator from a phone in roaming

In the case when you are not in your home region, but within the Russian Federation, the concept applies "intranet roaming". In this case, any method described above will be suitable for contacting a specialist. Just use one of the phones to connect to the support center:

Short tel. – 0500

Federal – 8 800 55 050 00.

As well as a number for calls from landlines and third-party operators - +7 926 111 05 00.

If the subscriber is located outside the Russian Federation, then the concept of "international roaming" and there is only one way to contact a consultant - +7 926 111 05 00. The telephone number should be dialed only in this format with the prefix “+7”. Moreover, the call is also free.

For corporate subscribers who are within the international roaming coverage area, short telephone numbers 0500 and 0555 remain relevant. The algorithm for communicating with a support specialist is quite simple: after dialing a short telephone number, the call is dropped and a call from the phone is immediately received on your device. Megafon +7 928 111 05 00 or +7 926 111 05 55. Incoming calls from these phones. free.

Other ways to contact the operator

You can ask a specialist a question by sending a text message to 0500. According to Megafon representatives, a response will follow no later than 10 minutes after sending the message.

In addition, you can talk with a company representative online. To do this you need to use the service "Online consultant" on the company website.

Before starting the dialogue, indicate your name and contact phone number; you should also correctly indicate the topic of the question so that the person who will talk with you is as competent as possible in this matter. After sending a message, you will receive a response within a few seconds, depending on the workload of the customer service center.

I would also like to remind you that many problems can be easily solved directly through "Personal account", where you can independently change your tariff plan, check your balance, activate or deactivate additional services, and also view statistics.

It is not always convenient for a subscriber of the mobile operator Megafon to contact the service office with questions of interest. In addition, there are often cases when office specialists themselves offer to call the hotline, citing the inadequacy of the database used or their own incompetence. Under such circumstances, it is extremely important for a Megafon client to know how he can contact the operator.

How to call the Megafon operator from a mobile phone for free?

To contact a consultant, press the combination 0500. This is the universal reference number of the cellular provider. Many Megafon clients do not like this method, since they have to listen to a mechanical voice and follow prompts by entering numbers. Those subscribers who cannot clearly formulate their problem, as a result, go far away from the numbers. In order to contact the operator immediately, just press the 0 key - you don’t have to listen to the mechanical voice. After pressing the key, you will hear a notification that the conversation will be recorded, and a notification about the waiting time for a response from the Call Center specialist.

This call is free - moreover, you can make it even with a negative balance. This is the easiest option to call the Megafon operator for free from a mobile phone.

How to call the Megafon operator from another operator?

For those who need to know how to call the Megafon operator from Beeline for free or from other operators, there is a longer toll-free support number 88003330500. This is the same service as 0500 - a longer number is needed if there is a need to call the Megafon help desk from a card from another provider. When calling a short number, the SIM cards of some operators notify you that the number does not exist, but the long number connects you to the call center. This is the only way to call the Megafon operator from MTS for free, for example.

You can contact a virtual consultant at 88005500500, however, in this case you will not be able to communicate with a real person. Therefore, this option is not suitable for solving a complex problem. However, the virtual consultant is actively improving and is already able to understand a person’s questions and connect/disable services, so you can expect that in the near future there will be no need to wait for a response from a live specialist.

How to call the Megafon operator directly for free?

For those who want to know how to call the Megafon operator directly, the number +79261110500 will definitely come in handy - you can call this number from anywhere in the world. The other number +74955077777 is a landline number. Therefore, those who want to know how to call the Megafon operator from a landline phone in Moscow for free should add this number to their address book. Important: when calling from other regions except Moscow, this number will be paid.

A personal conversation with the operator is not the only way to get information from him. When the wait time for a specialist is too long (it can be more than 10 minutes during peak hours), it is much more reasonable to send an SMS message to the operator. It is important to describe the essence of the problem in as much detail as possible in the body of the letter, using clear language and avoiding obscene language (such messages remain unheeded). The answer will come via SMS as soon as the operators are able to respond to your request - as a rule, the waiting time for a response is no more than 5-10 minutes. The time is proportional to the fact that you will wait for a voice response, however, in this case there is no need to hold the receiver to your ear and listen to monotonous music.

You can also make a video call to the Megafon operator. To do this, you need to go to the company’s website and go to the “Help” section. There you should find the “Ask a Question” tab, where you can see a link to the video call. Important: in order for the conversation to take place, you need a web camera, microphone and a reliable Internet connection.

Here in the help section you can use the services of an “Online Consultant”, which is quite convenient - the waiting time for a response is seriously reduced compared to contacting a contact center.

As you can see, there are plenty of options to contact a Megafon representative. You should not limit yourself to a short number - if you have the opportunity to use the Internet, it is better to prefer this option, because you can get an answer in this way much faster.

The telecom operator's help desk provides customer support for any questions that arise. By calling the hotline, subscribers can consult on the company’s services and tariffs, check the balance, find out the required amount of payment for services and the conditions for connecting to certain tariff plans.

The Megafon operator support number operates 24/7, without weekends or holidays. This means that clients can receive the necessary assistance at any time convenient for them. To solve the problem, just call Megafon support service on the desired line and tell a specialist about your problem.

This article will help you figure out in what situations exactly who you need to contact.

Free telephone number of the unified federal hotline Megafon

Unified federal hotline number allows the company's clients to call the call center service from anywhere in Russia. Moreover, you can contact specialists even with a negative balance.

Megafon free hotline: 8 800 550 05 00 .

Calls are absolutely free from landline and mobile phones of any operators.

Contacting the help desk from a mobile phone

A short support number is available for subscribers of the Megafon cellular network. It is more convenient to call a mobile operator from a mobile phone using it. The numbers are easy to remember: 0500 .

The 4-digit Megafon operator number is the same for all regions. You can send questions via SMS to the short number 0500. Customer service specialists respond promptly.

How to call support from a landline phone

You can call Megafon operator from a landline number using a single hotline number: 8 800 550 05 00 .

In Russia, calls will not cost the caller a penny. In Russian regions, additional customer support centers of the company may operate, calls to which are free only for Megafon subscribers in this region.

How to contact an operator directly without an answering machine

In order to call a live operator, you should use the voice menu of the service. To do this you need to call:

• 8 800 550 05 00;
• 0500.

After connecting, follow the service commands. The voice menu support system may change from time to time, but in any case it will lead to the goal if done correctly.

Customer support phone number for corporate clients

Representatives of corporate clients can call the single federal helpline number: 8 800 550 05 00 .

Additionally valid hotline for legal entities: +7 924 111 05 55.

Hotline number for individuals

Within the Russian Federation, in all regions of the state, a single hotline is valid for individual subscribers:

• 8 800 550 05 00 ;
• 0500 .

Telephone support for individuals, those abroad: +7 926 111 05 00.

At the same time, within the country the operator can additionally use regional customer service centers.

How to call or send SMS to Megafon from a computer online

The official website of the company has a service for sending messages to customers for free. Megafon http://moscow.megafon.ru/help/info/message/. Only operator subscribers can send SMS.

To use the service, you must enter your valid number and then go through the confirmation procedure, for which you will have to use the code received on your mobile device. The phone number of the message recipient is also entered.

Online support service is completely free. The SMS message itself will be sent on behalf of the specified number.

How to call operator technical support

Megafon technical support is an integral part of the overall user consultation service.

Therefore, a call to any of the above telephone numbers will allow you to receive the necessary assistance - after the situation is clarified, the operator will redirect the call to the technical support telephone number.

How to call Megafon from Tele2, Beeline, MTS, Phoenix

Megafon provides the opportunity to resolve issues from phones of other operators. The federal hotline number is the same and does not change for calls from another operator.

To contact a call center specialist, from any mobile device you need to dial: 8 800 550 05 00 .

Moreover, using a short number from SIM cards MTS, Tele2, Beeline, Phoenix, it is unrealistic to call Megafon’s subscriber service, so you should not waste time on such attempts.

How to call the helpline with a zero balance

Megafon clients can call customer service numbers even if they have no money on their balance. Calls to support numbers 8 800 550 05 00 and 0500 cost subscribers nothing. Therefore, there is no need to be afraid that a call to the hotline will drive the client into debt.

How to call Megafon support in roaming

The company provides worldwide information support to clients traveling and on business trips. The current hotline number for calls from abroad is: +7 926 111 05 00.

Calls are free for Megafon subscribers around the world.

To resolve any issues related to mobile communications, every subscriber should know how to call the Megafon operator.

In addition to contacting a specialist by telephone, there is an opportunity to resolve your issues in other ways. From this article you will learn about all the nuances of this process.

Communicate directly with a “live” dispatcher

We will give several options on how to achieve this, and which one is best is up to you to decide, depending on the situation in which you find yourself.

On-net format

The unified information service for Megafon subscribers has this short number 0500 . From any number registered on the network, the call will be free.

By typing this combination, the voice menu is automatically activated, in which you need to select an item that allows you to contact a real operator.

Video on the topic:

Scheme: urban – Megafon

Sometimes, due to the lack of a mobile connection, you have to resort to landline telephone services. For many regional centers of Russia, telephone numbers have been established where you can reach the company's operators.

Alas, for the city of Moscow and its region, it is not possible to connect in a similar way to the hotline of the cellular communication company Megafon, and subscribers living in this territory have to use the line of Megafon’s unified help service.

We present to your attention some telephone numbers by which you can make a call to the operator from different regional centers:

Megafon also has a single help desk phone number for such cases - 8800 550 0500 . Calls to it from any operator are accepted for free.

Photos on the topic:

How to contact the operator through your Personal Account on the website:

How to dial a “live” megaphone dispatcher from another operator?

Megafon's largest competitors are companies such as Tele2, Beeline and MTS. But also they can do a good job, if for some reason your SIM card is blocked, and the urgent need to talk to a hotline specialist to resolve the problems will force you to resort to these operators.

An operator of any mobile communication company can reach the call center helpline by phone +7-922-111-0500 . You can call this number even from abroad.

A multi-channel support phone number is also open for calls from other phones to the company. 8-800-550-0500 . This hotline is available for calls from all over the country 24 hours a day.

What number can corporate clients call?

In order to relieve the burden on the company's helpline and provide better service to subscribers, the operator opened a corporate helpline, which can be contacted by phone number 0555 .

Call a Megafon consultant in roaming

While staying abroad, subscribers often have questions about mobile communications, which sometimes they do not know where to ask. To avoid complications when using mobile communications When roaming, write down several combinations of numbers in your contacts book and keep them always at hand:

For reference! When abroad, you should always adhere to the correct dialing of telephone numbers, namely, +7 should always be in front of the main combination.

Other ways to connect to Megafon help desk

Not only the helpline hotline is available to Megafon users. Most quickly, a question regarding communications, its technical and financial aspects will help to resolve "Online consultant" service. This is an online chat where you can get an answer on a given topic almost immediately.

Photo instructions:

Step 1. Launch the application.

Login to your personal account

Step 3.

Step 4.

Step 5: Enter your question.

Also analogous to calls SMS messages can be sent to number 0500, which you can send to it, a short time after sending your question, a specialist from the support department will contact you and help you figure it out.

Photo:

Contact center number for individuals.

In addition, it would be a good idea to register in your Personal Account through the company’s official website. In it you can independently customize your tariff plan to your liking.

Personal advice can be obtained by visiting the nearest service office. His address can also be found on the Megafon website.

Visitor survey

In the end we see

We see that Megafon takes care of its subscribers from all sides, supporting them technically and informationally. To do this, he has a lot of tools, starting with several hotlines distributed by customer categories and ending with live communication at Megafon service centers.