A utility for remote computer control. The best programs to control another computer

Simultaneous work on several computers, of which only one is in front of you, and the rest are even on the other side of the Earth, is not fantastic. To have this wonderful opportunity, all you need is Internet access and a remote control program on each machine.

Remote control programs are bridges that connect the PC or mobile gadget in front of you with various computer devices around the world. Of course, if you have a key, that is, a password that allows remote connection with them.

The possibilities of programs of this kind are very wide. This includes accessing the contents of disks, launching installed applications, changing system settings, and viewing user actions... In short, they allow you to do almost everything on a remote PC that you can do on a local one. Today's article is an overview of six free programs for remote control of a Windows-based computer (and not only), one of which is included in the operating system itself.

If you need to establish a connection between two computers or a PC and a mobile device, one of which (remote) is running Windows, and the second is running Windows, iOS, Android or Mac OS X, sometimes you can do without third-party programs (if the connection involves Windows computers only). The Remote Desktop system application is present in all editions of Windows, starting with XP. It is not necessary that both machines have the same version of the OS; you can easily establish a connection, for example, between Windows 10 and Windows 7.

The Microsoft Remote Desktop app for Android and Apple is available for free download on Google Play and the App Store.

What else is needed to create a connection:

• Remote access permission - configured on the computer that you are going to manage externally.
• An account with a password on the remote computer. To solve administrative tasks (installing and uninstalling programs, changing system settings, etc.) you need an account with administrator rights.
• Connecting both machines to the Internet or being on the same local network.
• On the receiving side, TCP port 3389 is open (used by Remote Desktop by default).

How to enable permission

This and further instructions are shown using Windows 10 as an example.

• Right-click on the “This PC” icon on the desktop. Let's open "Properties".

• While in the “System” window, click “Remote access settings” in the transition panel. In the “Remote Desktop” section of the window, check the “Allow...” checkbox (it’s better to leave the “Allow authenticated connections only” checkbox). Next, click “Select Users”.

• To add a user who will be allowed to connect to you remotely, click “Add”. In the “Enter names” field, enter the name of his account on this computer (don’t forget, it must have a password!), click “Check names” and OK.

This completes the setup.

How to configure connection settings

We perform the following steps on the computer from which we will make the remote connection.

• Click on the search icon in the taskbar and start typing the word “remote”. Select “Remote Desktop Connection” from the found one.

• By default, the application window opens minimized, with only fields for entering the computer name and user data. To access all settings, click the “Show options” arrow. At the bottom of the first tab - “General”, there is a button for saving connection settings to a file. This is useful when you use different settings to connect to different machines.

• The next tab, “Screen,” allows you to change the image properties of the remote computer’s screen on your monitor. In particular, increase and decrease the resolution, use multiple monitors, change the color depth.

• Next, we will configure “Local Resources” - sound from the remote computer, conditions for using keyboard shortcuts, access to the remote printer and clipboard.

• The parameters of the “Interaction” tab affect the connection speed and the quality of displaying the image from the remote machine on your monitor.

• The “Advanced” tab allows you to define actions to take when authentication of a remote PC fails, as well as set connection parameters when connecting through a gateway.

• To start a remote access session, click “Connect.” In the next window, enter the password.

Once the connection is established, the current user's computer session will be terminated and control will pass to you. The user of the remote PC will not be able to see his desktop, since a screensaver will appear on the screen instead.

By following these instructions, you will easily connect to a computer that is on the same network as yours. If the devices are connected to different networks, you will have to make several additional settings.

How to connect to a remote computer via the Internet

There are 2 ways to set up a Windows Remote Desktop connection over the Internet - by creating a VPN channel so that the devices see each other as if they were on the same local network, and by forwarding port 3389 to the local network and changing the dynamic (variable) IP addresses of the remote machine to permanent (static).

There are plenty of ways to create VPN channels, but describing them all will take quite a lot of space (besides, a lot of information about this can easily be found on the Internet). Therefore, let’s look at one of the simplest ones as an example – using Windows’ own tools.

How to create a VPN channel in Windows

On the remote machine that will be the server:

After this, the “Incoming Connections” component will appear in the network connections folder, which will be the VPN server. To prevent the connection from being blocked by the firewall, do not forget to open TCP port 1723 on the device. And if the server is assigned a local IP address (starting with 10, 172.16 or 192.168), the port will have to be redirected to the external network. How to do this, read below.

On the client computer (Windows 10), setting up the connection is even easier. Launch the “Settings” utility, go to the “Networks and Internet” -> “VPN” section. Click "Add VPN connection".

In the parameters window, specify:

• Service provider - Windows.
• Connection name – any.
• Server name or address – IP or domain name of the server that you created before.
• VPN type – detect automatically or PPTP.
• Login data type – login and password (one of the accounts to which you have given access permission). In order not to enter this data every time you connect, write it in the appropriate fields below and check the “Remember” checkbox.

Port forwarding on the router and obtaining a static IP

Port redirection (forwarding) is performed differently on different devices (routers), but the general principle is the same everywhere. Let's look at how this is done using the example of a typical TP-Link home router.

Let’s open the “Forwarding” and “Virtual Servers” sections in the router’s admin panel. In the right half of the window, click the “Add” button.

In the “Add or edit entry” window, enter the following settings:

• Service port: 3389 (or 1723 if you are setting up a VPN).
• The internal port is the same.
• IP address: computer address (look in the connection properties) or domain name.
• Protocol: TCP or all.
• Standard service port: you can not specify it or select it from the PDP list, and for VPN – PPTP.

How to make a changeable IP address permanent

The standard package of Internet service providers for home subscribers, as a rule, only includes a dynamic IP address, which is constantly changing. And assigning a permanent IP to a user usually costs him a lot of money. So that you do not have to incur extra costs, there are DDNS (dynamic DNS) services, the task of which is to assign a permanent domain name to a device (computer) with a changing network address.

Many DDNS services provide their services for free, but there are also those who charge a small subscription fee for this.

Below is a short list of free DDNS, whose capabilities are more than enough for our task.

The rules for using these services, if they differ, are insignificant: first we register an account, then we confirm the email address, and finally we register the domain name of your device and activate it. After this, your home computer will have its own name on the Internet, for example, 111pc.ddns.net. This name should be specified in the connection settings instead of the IP or local network name.

By the way, some routers only support a small group of DDNS providers, for example, only the oldest and most famous DynDNS (now paid) and No IP. And others, such as Asus, have their own DDNS service. Installing alternative firmware DD-WRT on the router helps remove restrictions.

Pros and cons of using Windows Remote Desktop

The main advantage of the proprietary Windows tool over third-party developments is the absence of intermediary servers during the connection, which means a reduced risk of data leakage. In addition, this tool has a lot of flexible settings and, with a skillful approach, can become an “impregnable fortress” and a “space rocket.”

Other advantages of the Windows desktop are that there is no need to download anything, there are no restrictions on session duration, the number of connections, and it is free.

Disadvantages: difficulty in setting up for access via the Internet, vulnerability to Pass the Hash attacks.

TeamViewer

Before you start using the service, you will have to register a Google account (Android device users already have one) or log in using it in the Google Chrome browser.

The main window of the Chrome Desktop includes 2 sections:

• Remote support. This contains options for managing a one-time connection to another PC and providing access to yours.
• My computers. This section contains machines with which you have previously established a connection and you can quickly connect to them using a given PIN code.

During the first communication session using the Chrome Desktop, an additional component (host) will be installed on the remote computer, which will take 2-3 minutes. When everything is ready, a secret code will appear on the screen. After entering it in the appropriate field, click “Connection”.

As with TeamViewer, the user of the remote machine will be able to see all your actions on the screen. So for covert surveillance, for example, of a child, these programs are not suitable.

is a very simple and equally reliable utility designed for remote control of computers running Windows and Linux. Its main advantages are ease of use, reliability, high connection speed and the fact that it does not require installation. The disadvantages are the lack of mobile versions (it will not be possible to establish a connection via Android and iOS using this program) and the fact that many antiviruses consider it malicious and try to remove it. Fortunately, the latter is easy to prevent by adding the utility to the exceptions.

Ammyy Admin supports 2 methods of establishing communication - by ID number and by IP address. The second one works only over the local network.

The utility window is divided into 2 halves - “Client”, where the computer identification data and password are located, and “Operator” - with fields for entering this data. The connection button is also located here.

The contact book and program settings, which are quite simple, are hidden in the “Ammyy” menu.

- another compact portable Windows program, externally similar to the previous one, but with a more interesting set of functions. Supports 2 connection methods - by ID and IP, and 3 modes - full control, file manager (file transfer) and only viewing the screen of a remote PC.

It also allows you to define several levels of access rights:

• Remote operator use of keyboard and mouse.
• Clipboard synchronization.
• Changing access rights by an administrator, etc.

The “View Only” mode can be used to covertly monitor the actions of users of remote machines (children, workers), which is not available in similar products.

In the main AeroAdmin window there is a button to open an email chat (located next to the “Stop” button). Chat is designed to quickly send an email to the operator, for example, asking for help. This function is unique, since analogue programs only have a regular chat for text messaging. And it starts working only after the connection is established.

Unfortunately, the AeroAdmin contact book does not become available immediately. It requires separate activation - via Facebook. And only members of this social network can use it, since in order to receive an activation code, developers request a link to their personal page. It turns out that those who liked the program cannot do without registering on Facebook.

Another feature of AeroAdmin is that it can be used for free even for commercial purposes, if you do not need additional features (continuous connection, multiple parallel sessions, etc.), available only in paid versions.

is the last utility in today’s review for remotely connecting to a Windows PC from another computer or mobile device. Can be used without installation or with it.

Like its predecessors, it has a number of unique functions:

• The highest speed of image transfer from a remote machine.
• The fastest file sharing, even with low Internet speeds.
• Supports simultaneous connection of multiple remote users. The ability to collaborate on one project (each user has their own cursor).

Plus, like other programs in this class, AnyDesk provides the operator with full access to the functions of the remote machine, connects very simply (using ID and password) and reliably protects the transmitted data.

Good afternoon

In today's article I would like to focus on remote control of a computer running Windows 7, 8, 8.1. In general, such a task can arise in a variety of circumstances: for example, helping relatives or friends set up a computer if they do not understand it well; organize remote assistance at the company (enterprise, department) so that you can quickly solve user problems or simply monitor them (so that they don’t play or go through “contacts” during working hours), etc.

You can remotely control your computer with dozens of programs (or maybe even hundreds, such programs appear like “mushrooms after the rain”). In this article we will focus on some of the best. And so, let's begin...

Team Viewer

This is one of the best programs for remote PC control. Moreover, it has a number of advantages in relation to similar programs:

It is free for non-commercial use;

Allows you to share files;

Has a high degree of protection;

Your computer will be controlled as if you were sitting at it!

When installing a program, you can specify what you will do with it: install it to control this computer, or control it and allow it to connect. It is also necessary to indicate what use of the program will be: commercial/non-commercial.

Once Team Viewer is installed and launched, you can get started.

To connect to another computer need to:

Install and run the utilities on both computers;

Enter the ID of the computer you want to connect to (usually 9 digits);

Then enter the access password (4 digits).

If the data is entered correctly, you will see the “desktop” of the remote computer. Now you can work with it as if it were your “desktop”.

The Team Viewer program window is the desktop of the remote PC.

R admin

One of the best programs for administering computers on a local network and for providing assistance and support to users of this network. The program is paid, but there is a trial period of 30 days. At this time, by the way, the program works without restrictions in any functions.

The principle of operation is similar to Team Viewer. The Radmin program consists of two modules:

Radmin Viewer is a free module with which you can manage computers on which the server version of the module is installed (see below);

Radmin Server is a paid module that is installed on the PC that will be managed.

A mmyy Admin

A relatively new program (but about 40,0000 people around the world have already become familiar with it and started using it) for remote control of computers.

Main advantages:

Free for non-commercial use;

Easy setup and use even for novice users;

High degree of security of transmitted data;

Compatible with all popular operating systems Windows XP, 7, 8;

Works with installed Firewall, via proxy.

Window for connecting to a remote computer. Ammyy Admin

RMS - remote access

A good and free program (for non-commercial use) for remote computer administration. Even novice PC users can use it.

Main advantages:

Firewalls, NAT, firewalls will no longer prevent you from connecting to your PC;

High speed of the program;

There is a version for Android (now you can control your computer from any phone).

A eroAdmin

Website.

Since our site is designed for average users, some disagreements arose within the non-Oshibka.Ru team regarding the usefulness of this article. Typically, such material is intended for more experienced users who at least have a good knowledge of the Windows OS.

On the other hand, where should a novice user go who has only a vague idea of ​​what RDP, TCP, UDP are? But you really want to know? Again, is this necessary for the average user? Maybe one simple program is enough for him?

It's a difficult situation.

Explain in one article what remote access to a computer via the Internet is, but in such a way as not to frighten off the visitor.

We decided to experiment. Talk about difficult things as clearly as possible. We will take your comments into account.

What is this article about?

This article will tell you about two types of remote connection, briefly tell you what it is ID. Will tell you about the programs Remote access And Remote Desktop. We will also try to configure your computer in order to access it remotely without using third-party programs. Complex terms in the article are highlighted in brown and provided with explanations in the form of tooltips.

Remote access concept

Remote access to a computer via the Internet refers to operating system tools or a third-party program that allows you to gain visual or file access to a computer located at a remote distance, but still connected to the Internet.

How is the required computer identified on the Internet?

Conventionally, all remote access programs can be divided into two groups according to the type of connection:

• Using ID
• Using IP addresses And domain names

Remote access programs using ID

Of great interest are programs that use ID(unique identifier). Receipt method ID something like this: when a remote access program is launched on the computer to which you plan to connect, it sends a request to its server through which the connection will occur.

Having received this data, the server generates for the computer unique identification number — ID. This number is assigned to the computer. In the screenshot below it is highlighted in red.

Knowing this identification number and password, you can connect to a computer from anywhere in the world with this ID.

It remains unchanged until the hardware is replaced or the OS is reinstalled.

So using such programs is very convenient. When you change Internet provider, city, and even country, your computer ID won't change.

Lack of programs using ID one - they are paid or shareware. Condition - you must not use the program for commercial purposes.

Example of programs using ID— TeamViewer, Ammy Admin. But the list is not limited to these two. They are simply the most popular and always heard by users.

We will not spend a lot of time on these programs, since their interface is simple and allows you to learn the program in 5-10 minutes. We may look at each of them in the future.

You won't have any problems with these programs. Use it for your health without overusing it. If TeamViewer will connect to a large number of ID- then sooner or later, the communication session will be limited to five minutes.

Remote access programs using an IP address or domain name

With this category everything is a little more complicated. They need a static IP address or domain name. Connection via IP address, this is a classic connection type. It does not allow as much flexibility in the location of the computer and is most often used in "office space".

In order to use it, you need to do the following.

Connecting a fixed IP address or domain.

You need to activate an additional service from your provider - Fixed IP address . This service is provided by many providers, including mobile ones. This service will assign your home network an external IP address in the format 123.123.123.123

It is this address that will allow you to find your computer from outside.

An alternative to a fixed IP address can be the service DynDNS. When registering, you will be given a custom domain, for example:

neoshibka.dyn.com

Next, you simply install a program on your computer that, when turned on, will track your current IP address and send it to the server DynDNS, which in turn will match your current dynamic ip address , with address yourlogin.dyn.com

Thus, no matter where you are, no matter what provider you use, no matter how often your IP address—the address of your computer—changes, yourlogin.dyn.com

We won’t undertake to say, but getting a fixed IP address from a provider is somewhat easier and cheaper than using DynDNS. For example, at the time of writing this article, the cost of a dedicated IP address was only 20 rubles. / month

Opening a port to a target - a remote computer.

Even now, knowing our IP address or assigned to us DynDNS domain, we can hardly connect to the computer - the firewall will not let us through. Most likely the port 3389 used by the program Remote Desktop which we will tame in this article will be closed. For everything to work as it should, we will have to open it and redirect it to the desired computer on the network.

Difficult? Not at all. Let's try to figure it out in practice.

Remote access to a computer via the Internet using Remote Desktop

So, first what we did was get a fixed ip address from our ISP. Let's remember, write it down, draw it.

Second. Let's find out intranet IP address our computer. To do this, we will follow the following path: Network and Sharing Center => Local Area Connection => Details
As you can see in the screenshot, the address of our computer within the network 192.168.1.102

Third the point will be opening the port 3389 to the above address. To do this, let's go to the router. In our case it is ADSL modem TP-LINK. We will show everything using his example. There’s nothing you can do about it, but you can’t do without instructions if you don’t know how to configure the modem yourself.

In our case we enter through Google Chrome at the address 192.168.1.1 and under the combination admin/admin. We get to the information page.

Let's go to Advanced Setup => NAT => Virtual Servers and press the button (add).

Here you can choose ready-made services or create your own.

We will create our own and call it Udalenka, but the name can be absolutely anything. We register the local address of the computer, the one we spied earlier. In the table we enter the port everywhere 3389 and select the protocol TCP/UDP. We do all this based on a standard Windows application. Remote Desktop. For other programs, the ports may be different. A good list of applications and the ports they use is provided. (What we are learning may even be useful for games).

If, for example, you want to use Remote Desktop, and advanced RAdmin, then you will have to register a different port for it: 4899 .

Press the button to save.

Item fourth, we will run on the computer we are going to control - Terminal Server Service. It’s worth clarifying something here.

Using the method described below is not recommended from the point of view of licensing purity if you do this in the organization where you work. Not sure about Windows 10, but in Windows XP - 7, the license was not violated if only one user connected to the computer.

We do all this for the purpose of familiarization and in order to learn the principles of remote access to a computer via the Internet.

So, to run it on your computer Terminal Server Service. In Windows XP this was done simply - Go to Administration — Services and applications — Services found it and simply turned it on. This allowed one user to connect to the computer. In this case, the user who was sitting locally was disconnected.

In Windows 10 we need to do things a little differently. We need a special patch. You can download it from here. This patch will allow you to run on the system Windows 10 terminal service.

Recently, the search engines Google and Yandex began to consider this file as a virus threat. In fact, the file lay on the site for two years, and not a single scanner ever considered it to be malware. However, the file is now stored outside of notOshibka.Ru - you download it at your own peril and risk.

Let's unpack the downloaded file to any location. For example on Desk. Run as Administrator file install.bat

A successful result will be indicated by a black command line window with the following content:

Fifth In this paragraph, we will set a password for our user, and also add him to the group.

For this purpose on the icon Computer and right-click to select Control.

In the window that opens, on the left side, we need to expand the list Local users and groups, select sub-item Users.

In the list of users, you need to find yourself and right-click.

Enter your password twice, press and the system will confirm that the password has been set.

Now we need to add our user to the group Remote Desktop Users.

To do this:

Right click on the user − Properties.

In the window that opens, go to the tab Group Membership and press the button <Добавить…>

Next, do everything in the same order as in the screenshot:

As a result of the work done - Remote Desktop Users should appear in the general list of groups to which the user belongs.

We would like to draw your attention to the following. The above describes how to assign a password to your user. But it’s better to create a new one and add it to the groups. Otherwise, you may end up losing some data. For example, we logged out wherever possible. I had to enter all the passwords again.

Let's check if we were able to gain remote access to the computer via the Internet using Remote Desktop.

We go to another computer, go to START menu => All programs => Accessories and run the program "Remote Desktop Connection".

Enter the IP address previously assigned to us by the provider into the window that appears, click the button <Подключить> .

If we did everything we did earlier correctly, then we will be asked almost immediately Name And Password user on Remote machine. Enter them and don't forget to check the box to remember your credentials.

And the last “security touch” will be checking the Remote Machine certificate. Here, too, you need to agree with everything. And also check the box.

That's it. If everything works as it should, you can go through the Remote Desktop program settings. Here you can turn on/off the sound, change the picture quality, connect local resources to the remote machine.

Some of you, having read the title of the article, probably wondered: “Why is it necessary at all? control another computer via the Internet? It turns out that it is necessary, first of all, for potential readers of my blog - pensioners and dummies.

Don’t think that I want you to learn this in order to seize control of your neighbor’s computer, whose dog is driving you crazy with its constant barking, and start doing something incredible with him, terrifying him and his dog. Of course not. And without his knowledge, you are unlikely to succeed in such control. I won’t intrigue you, I’ll move on to the topic.

Why do you need to control another computer via the Internet?

Of course, first of all, so that someone more experienced and knowledgeable
computer technology, for example, your friend or relative who lives far from you could, if necessary, help you solve problems with your PC remotely. Yes, it’s not even necessarily a problem, but just setting up some program or helping fill out the same application for a foreign passport via the Internet.
Or another case: you are already a fairly experienced user and you need, while away, from your “travel” laptop to sometimes look at your home PC, if only to print out some document that is only there. Or for some other reason, you never know? This is where you need to control another, that is, your home computer via the Internet.
Or take an enterprise that has its own local network. Can you imagine how much the system administrator will have to run around if he needs to launch a program somewhere or get another PC out of a freeze? What if there are a hundred computers and more than one, but in different buildings? Here you have to be a sprinter. And then, after a while, your legs will wear down to one place. I hope I have dispelled your doubts about the uselessness of this matter?

How remote administration works

Of course, these are not hacker things and various Trojans. Although the methods of programs used to remotely control a computer via the Internet are very similar. And they differ from viruses only in that they act openly and naturally, with the mutual consent of the owners of the PCs involved in this process.
They consist of two parts. The first is the server, the second is the client part. The server is installed on the computer that needs to be controlled, and the client part is installed on the one used by the administrator. In this respect, remote administrators are very similar to Trojan horses. But, as you understand, their goals are completely different.
You can connect to the PC where this server is installed only by knowing its IP address, as well as a password, which must be set on it in order to prevent just anyone from looking into it via the Internet. Otherwise, this same “just anyone” will be able to work on your “brainchild” no worse than any Trojan.

Impact of the type of IP address and problem solving

If you have a static IP address for accessing the Internet, then there will be no problems. But if it is static, but is part of the network of a house or area, and they, in turn, have a dynamic (that is, changing from time to time) address for accessing the Internet, then difficulties may arise. Well, just if you are not a member of any network, but access the Internet using a dynamic address - the same problem.

But these problems are solvable. There are, for example, such special sites as No-Ip.com or DynDNS.com, where you can register, install an “updater” program and get a permanent address through them: user.no-ip.com. True, these sites are in English, but if you need it, I’m sure you can find others in Russian too.

This is for information, but in general I wouldn’t bother with this. Currently, there are many ready-made programs that each time take on all this technical work with registering the current address on their server and indicate at which address to look for your PC on the Internet.

But if there is a need for a static IP address (for example, I need it for a number of other reasons), then this can be done through your provider. For those who don’t know, an ISP is an Internet service provider. In our city in Bashinformsvyaz today, connection costs 150 rubles, the monthly fee is 50 rubles. Agree, it’s not such a big amount even for pensioners.

Possibilities after remote connection

I won’t talk about the conveniences that appear after this. This was said at the very beginning when we were figuring out why it was needed. What specific opportunities are directly related to management? Here are the main ones:

• see the desktop, or rather a copy, of the remote PC on your screen;
• intercept control of the keyboard or mouse at any time;
• run any programs that are installed on the managed computer and install new ones if necessary;
• open and, if necessary, modify files;
• download any files via the Internet in forward and reverse directions;

So, thanks to remote administration, we get full control of another computer via the Internet. Virtually unlimited control. Of course, this is with the full consent of his owner. Only for this you need a communication channel speed of at least 256Kbit/s and a special program.

Programs for controlling another computer via the Internet

For these purposes, there are enough programs, both paid and free. I will list the most common and of course free:

• LogMeIn Hamachi

  Allows you to connect up to 16 PCs from different parts of the world into your own virtual network via the Internet. In addition to management, there are many other possibilities, including organizing online games;

• Ultra VNC

  It can organize remote control even when all other programs are powerless, but for beginners the settings are very complicated, and there is no support for the Russian language;/li>

• Ammyy

  Externally, the program is very similar to Team Viewer. But the principle of its operation is radically different. It is tied to the PC hardware, and therefore it is enough to allow a program with a given ID to the computer once and in the future it will be able to connect to it without any requests.

• Team Viever

  First of all, this program is good because it doesn’t care whether your address is static or dynamic. Working with it, without exaggeration, is a hundred times easier than with the native “Remote Assistance” Windows. We only need to install the program on the PC that we are going to use in this process and create our account in the Team Viewer service.

Installing the Team Viewer program

There is nothing complicated here, but since my blog is intended primarily for pensioners and dummies, we will analyze it in detail and focus on some nuances. In the first window, select “Install”:

I think we can end here.

Good luck to you! See you soon on the pages of the PenserMan blog.

Remote computer control programs allow you to remotely control another computer over the Internet or on a local network. This is convenient when you need to help a less experienced user, for example, a relative or friend who is not well versed with a computer, do something on it without leaving your comfortable chair and without wasting your nerves and time on telephone conversations. Such programs are also convenient to use for remote work, for example, from home to connect to the office and vice versa - to access your home PC, for system administration of an entire fleet of computers and servers.

Let's conduct a comparative analysis of remote control programs and highlight their advantages and disadvantages.

TeamViewer

Advantages:
The program has several main modes of operation: remote control, file transfer, chat, demonstration of your desktop. The program allows you to set up 24/7 access to your computer, which will be convenient for system administration. The speed of operation is quite decent, there are versions for all mobile platforms, for various operating systems, which is very pleasing. A simple and completely understandable interface plus a number of additional utilities to expand the functionality of the program will be useful for remote support services.

Flaws:
Although the program is free, it is only for non-commercial use, and when working with it for more than 5 minutes, a number of difficulties arise, for example, TV can block a remote connection session, recognizing it as commercial use. For round-the-clock remote access or administration of several computers or a computer network, you will have to pay for additional program modules. The cost of the program is high.

Result:
This program is ideal for a one-time remote connection or for using it for short periods of time. Convenient to use from mobile platforms, but not to administer a large number of computers. You will have to pay extra for additional modules.

LiteManager

Advantages:
In addition to the main remote access modes: remote control, file transfer, chat, task manager, registry editor, the program also has unique functions, for example: inventory, screen recording, remote installation. The program is free for use on up to 30 computers, it can be used for round-the-clock access without any additional modules. There are no restrictions on operating time. It is possible to configure your own server ID to set up a corporate help desk. The program does not have any restrictions on operating time or blocking.

Flaws:
There is not enough client for mobile platforms or other systems, there is a limit of 30 computers in the free version, to administer more you need to purchase a license. Some specific operating modes are only available in the Pro version.

Result:
The Litemanager program is suitable for providing remote support, for administering several dozen computers absolutely free, for setting up your own remote support service. The cost of the program is the lowest in its segment and the license is not limited in time.

Ammy admin

Advantages:
A simple and lightweight program, you can work both on the Internet and on a local network, has minimal settings and does not require any special skills. Compared to TeamViewer, the licensing policy is more lenient.

Flaws:
Minimum functions for remote management, it will be difficult to administer a large fleet of computers, with long-term use, more than 15 hours per month, the work session may be limited or blocked, paid for commercial use,

Result:
This program is more suitable for a one-time connection to a computer and not very complex manipulations, for example, to assist an inexperienced user in setting up a computer.

RAdmin

Advantages:
The program has high operating speed, especially in a good network, thanks to the video driver for capturing the desktop, increased reliability and security. Intel AMT technology is built-in, which allows you to connect to the BIOS of a remote computer and configure it. Only the basic operating modes are implemented: remote control, file transfer, chat, etc.

Flaws:
There is almost no way to work without an IP address, i.e. connect by ID. There is no client for mobile systems. There is no free version, only a 30-day trial period. To work with the program, you need the skills of an experienced user. When connecting a video, the driver may disable the Aero graphical shell, sometimes the screen flickers.

Result:
The program is more suitable for system administrators for administering computers and servers on a local network. To work over the Internet, you may have to set up a VPN tunnel.