All paid services of MTS. Disable paid services on MTS yourself

Numerous paid options present in the arsenal of all cellular operators, including MTS, are often connected without the participation of the subscriber. But if you find that money has been withdrawn from your account for some unknown reason or that your subscription fee has unexpectedly increased, this is not a reason to immediately change your operator.

Not a single “extra” penny will disappear from your phone’s balance, since in this article you will receive detailed recommendations on how to independently disable paid services on MTS, and you will be able to easily control all your further expenses.

In order to stop additional leakage of funds from your mobile balance to pay for who knows what, you need to identify and disable the specific function for which the operator charges a fee. But how can you find out what services are connected to MTS? There are a number of ways to do this:

1. You can call the hotline at 0890 and ask which paid options are connected to your number.
2. If possible, visit any of the MTS showrooms in your city and ask any employee with the relevant question. Don't forget to take your passport with you, otherwise you may be refused information.
3. Send SMS to the number 8111 . When you send the number one (1) in a message, your phone will receive a full list of connected paid applications; when you send zero (0), you will receive a list of active free options. In response to the sent empty message, you will receive detailed information on absolutely all services that you use.
4. Use the "Expense Control" function. To do this, perform a request from your phone *152# . A menu will open on the mobile screen, where you will need to select the item “2-Info-entertainment. subscriptions." You can immediately enter the code *152*2# . In the menu that opens, you can view the connected services on MTS by selecting “2-My current subscriptions”.

You can also obtain the required information via the Internet. Open the website mts.ru in your browser. Click on the “My MTS” button in the upper right corner and select “Mobile communications” from the drop-down list. You will find yourself on a page with a login form for the subscriber’s personal account. The password will be sent to your phone via SMS upon request from the site. After registering and logging in, you must select the “Service Management” item in the top menu and follow the “All connected services” link. The entire list of services will be displayed on the screen. In the same “Service Management” menu, follow the “My Content” link. In the left menu “Services”, select the “Ordered Content” section and go to “Active Subscriptions”. All connected subscriptions will be displayed here.

Commands to disable paid MTS options from a mobile phone

Having found out why exactly money is being withdrawn from the account, you can start turning off everything unnecessary. But don’t rush to delete everything without figuring it out, because you could accidentally be left without the Internet or some other important function that you use.

You can deactivate something connected directly from your mobile phone even without access to the Internet. Thanks to the list of requests presented below, you will have an idea of ​​how to unsubscribe from services on MTS via SMS for free by sending the appropriate text, calling a short number or typing the required USSD code on the keyboard and pressing the call key.

1. Deactivate "Anti Caller ID" you can by dialing the combination 21130 and pressing the call button or entering the code *111*47# .
2. can also be disabled by simply sending an SMS with the text 211410 to the number 111 .
3. Disable option (GOOD'OK) carried out by dialing the USSD code *111*29# .
4. If you do not need the function of talking with several people at the same time, but it is activated on the number "Conference Call", turn it off by sending 21150 to the number 111 .
5. "Profitable intercity" disabled by sending to number 111 SMS with text 9030.
6. "Profitable international calls" turn it off by sending a text message 9020 to the number 111 .
7. “Call for free to MTS Russia 100” deactivated by USSD request *111*868# . We get the same result by sending an SMS with the text 8680 to the number 111 .
8. To refuse unlimited high-speed Internet in Russia ( "Super beat") dial 2520 and press the call button.
9. From the service “Everywhere is like home” get rid of it by sending a request *111*3333# or by sending a short message to the number 111 with text 33330.

A few more useful commands and service numbers that are useful for MTS subscribers to know:

1. To stop using the service and remove all information about your family from the service, send an SMS to the number 7788 with the text DELETE.
2. Refuse option "All Russia Smart" you can by sending *111*1031# .
3. To opt out of a feature "Neighboring regions" send the code *111*21100# .
4. To opt out of receiving daily weather forecast information (optional "Weather") just send a request *111*4751# .
5. Option "In full confidence", which allows you to stay in touch even with a minus balance, is turned off by the code *111*32# .
6. "Zero Without Borders" deactivated by dialing a code on the phone *111*4444# and selecting the desired item in the menu that appears on the screen.
7. The service, which allows you to block calls and incoming SMS from numbers you select, can be deactivated upon request *111*442*2# .
8. Disable feature "Call barring" you can enter on your keyboard *111*53# .
9. Disabling the option "I'm in touch" executed by code *111*211420# .
10. "Internet+" disables the command *111*22# .
11. "MTS Music" can be disabled by typing *111*9590# .
12. If you do not use the services "MTS TV", send one of the following requests: *111*997*2# or *997*0*1# – with a monthly subscription; *111*999*2# or *999*0*1# – with a daily subscription.
13. The service is disabled by sending an SMS to the number 6677 with the text OFF. If you want to save your list of friends, you can temporarily suspend the service by sending PACKET STOP to the same number.
14. "News" can be disabled upon request *111*4755# .
15. Unsubscribe from the service "Jokes" – *111*4753# .
16. Option "Exchange rates" canceled by sending code *111*4754# .
17. From the service "Acquaintance" will help you switch off *111*4755#.
18. Application "Horoscope" disabled by code *111*4752# .

The question of how to disable MTS services is asked by many subscribers of this operator, because cases when a company imposes paid services on its customers are far from uncommon.

If you have noticed that recently funds have begun to disappear from your account or that the subscription fee for the tariff has suddenly increased, most likely the money is being “eaten up” by some service from MTS. This article will tell you how to disable paid services on MTS yourself. If you want to know how to disable paid subscriptions for this operator, you will find instructions in.

How to find out what paid services are connected to your MTS number?

Before you disable anything, you should pay for which services your funds are used. The fact is that there is no universal method that would allow you to immediately, in one go, get rid of all paid options. Therefore, you will have to deactivate the connected services one by one.

• Find out the list of connected MTS services You can send a blank SMS to number 8111. In response, you will receive a message with a list of all connected services (paid and free). If to the number 8111 send an SMS with the text 1, then in response you will receive an SMS with a list of paid services. An SMS with the text 0 will allow you to see a list of active free services.
• You can also check which paid services and subscriptions are connected to your number using the service command ✶ 152 #.

  Enter this request on your phone, and in the menu that appears, select "Your paid services", or immediately dial the direct command ✶ 152 ✶ 2 #. Now you can choose: get information about paid services or find out about paid subscriptions connected to your number. In response, you will receive an SMS message about the connected services and instructions on how to disable them.

How to disable paid services on MTS from your phone? USSD and SMS commands

The vast majority of paid services can be disabled independently. You just need to send a specific USSD command from your phone or send an SMS to the service number. In this list you will find commands to disable the most common paid MTS services:

• Disable the service “Beep” (GOOD’OK) the combination will help ✶ 111 ✶ 29 #
• USSD commands ✶ 111 ✶ 38 # and ✶ 111 ✶ 338 # will allow you to disable the service "They called you".
• The key combination ✶ 111 ✶ 38 # is intended to disable the MTS service. You can also deactivate it by sending an SMS with the text 33330 to the short number 111.
• To disable the service "Child under supervision" and completely remove your family’s data from the service, send an SMS with the text DELETE to 7788.
• Disable the service "Locator" You can send an SMS message with the text OFF to number 6677. If you send an SMS with the text PACKAGE STOP to the same number, the service will be suspended. At the same time, the subscription fee for the option will stop being charged, and the list of friends will be saved.
• To deactivate the service "In full confidence" MTS use the USSD command ✶ 111 ✶ 32 #.
• Option "All Russia" disabled by the key combination ✶ 111 ✶ 895 #.
• To disable the service “Call for free to MTS Russia 100” send an SMS with the text 8680 to number 111 or use the USSD command ✶ 111 ✶ 868 #.
• To disable the service "Internet Assistant", enter the command ✶ 111 ✶ 24 # on your phone.
• To disable the option "MTS TV" use one of the following commands:
  ✶ 999 ✶ 0 ✶ 1 # or ✶ 111 ✶ 999 ✶ 2 # - with a daily subscription;
  ✶ 997 ✶ 0 ✶ 1 # or ✶ 111 ✶ 997 ✶ 2 # - with a monthly subscription.
• Disable the service "MTS Music" (MTS Music) USSD command will help ✶ 111 ✶ 9590 #.
• Disable the service "BIT" You can use USSD request ✶ 111 ✶ 252 ✶ 2 #.
• The command ✶ 111 ✶ 628 ✶ 2 # will remove the option "SuperBIT".
• The combination ✶ 111 ✶ 62 # will help get rid of the option "MiniBIT".
• Disabling the option "SuperBIT Smart" done using the command ✶ 111 ✶ 8650 #.
• Refuse the service "GPRS" you can send the command ✶ 111 ✶ 17 #
• Deactivate the service "Favorite number" command will allow ✶ 111 ✶ 43 #
• To get rid of the service "Neighboring regions", dial USSD command ✶ 111 ✶ 2110 #
• USSD request ✶ 111 ✶ 442 ✶ 2 # will delete the service "Black List".
• By sending the command ✶ 111 ✶ 47 # from your phone, you will disable the service "Caller Identifier".
• Disable the service "Call Forwarding" Team ✶ 111 ✶ 41 # will help.

Another option to disable connected services on MTS directly from your phone is to install the application on your smartphone "My MTS". With its help, you can not only manage paid services and subscriptions on your number, disabling or connecting them, but also check the balance (main and bonus), top up your account, control the balances of packages of minutes, Internet traffic and SMS, change the tariff plan and much more.

You can find and install the application on your smartphone on Google Play (for Android 2.3 and above), iTunes (for iOS 7.1 and above) or Windows Store (for WP 8.1 and above).

Disabling MTS services through “Personal Account”

Another way to refuse paid MTS services is to use the “Personal Account”. It is located at https://login.mts.ru/. Registration in this service will not take much time: you only need to enter your phone number and password from SMS, or you can log in to the site through your account from social networks.

Having gained access to your “Personal Account”, you can disable unnecessary MTS services in literally one click.

To do this, go to the section "Tariffs and services" and select "Service Management". You will be redirected to a page with a list of services active on your number.

Opposite each option you will see information about its cost and connection date. All you have to do is carefully review the list and refuse unnecessary services by clicking on the “Disable” button opposite each of them. After this, your phone will receive an SMS with a report about the disabled services.

Some MTS services cannot be disabled either in the “Personal Account”, or via SMS, or USSD commands. For example, the “Parental Control” or “Content Ban” options can be canceled only through the contact center (), or in the MTS store.

I hope that the information from this article helped you figure out how to disable MTS services. If you know of other methods or know how to disable any paid service that was not mentioned in the article, I would be glad to hear your comment!

If you find that money has begun to disappear from your account, and you don’t understand where, then it’s worth checking the list of connected paid services and, if necessary, deactivating them.

Checking connected services on MTS

Before you disable anything, you should find out what options your money is going to pay for. You can check the paid subscriptions of your MTS operator as follows:

• Send an empty SMS to 8111. You will receive a response message with a list of all connected services: paid and free. In response to SMS with text 1 you will receive a list of paid options, SMS with text 0 - a list of active free services.
• You can check using the USSD command *152#. Dial this number on your phone, then select “Your paid services” in the menu that appears. You can bypass this action using the direct service command *152*2#. Next, you can choose: find out about connected paid subscriptions or get information about paid services. In response, you will receive an SMS with a list of connected services and detailed instructions on how to disable them.
• Use your “Personal Account” at login.mts.ru. To register, you will need to enter your phone number and password from SMS; there is also a way to log in through social networks. After logging into your personal account, go to the “Tariffs and Services” section, then select “Service Management”, you will be redirected to a page with a list of connected options.
• Install the “My MTS” application on your smartphone. It is available in Google Pay (for Android 2.3 and above), App Store (for iOS 7.1 and above) or Windows Store (for WP 8.1 and above). In the main menu of the application you will find the “Services” tab, there is a list of all connected services.

Disable via USSD command or SMS

There is no single combination that allows you to deactivate all paid options at the same time, but most of them can be disabled manually one by one. For deactivation, certain USSD commands, short codes and numbers are provided to deactivate services via SMS. The table contains common paid options of the MTS mobile network operator and ways to disable them:

Deactivation via mobile application

Using the “My MTS” mobile application, you can not only view the list of options, but also disable paid MTS services. To do this, follow these steps:

1. From the main menu of the “My MTS” application, go to the “Services” section.
2. A list of options will appear on your screen, with a toggle switch located opposite each of them.
3. To disable the option, move the toggle switch to the OFF position.

Management through your personal account

Having gained access to your personal account on the operator’s official website, you can disable paid services on MTS using the following algorithm:

1. From your personal account page, go to the “Tariffs and Services” section.
2. Select "Service Management".
3. You will be redirected to a page with a list of all connected services.
4. Opposite each of them you will see information about the connection date and cost.
5. To deactivate an unnecessary option, click on the “Disable” button opposite the entry.
6. After the operations have been completed, you will receive an SMS message from the MTS operator with a report on the disabled options.

Personal visit to the office or call the operator

Some services of the MTS operator cannot be disabled independently, either through the “Personal Account”, SMS or USSD commands. Such options include, for example, “Parental Controls” and “Content Blocking”. You can refuse them only through the contact center, by calling the operator, or in a specialized MTS store.

Sometimes subscribers are faced with the problem of unknown funds being debited from their phone balance, because most of the operator’s features are paid. This can happen when some additional features are connected to your number, but you do not remember when and what services you connected. In such a situation, the subscriber can check the connected services on MTS and solve the problem of additional charges. Checking is also necessary if you want to replace the service or, conversely, make sure that you have it on your phone for future use. For example, we know that this or that option is provided by MTS cellular communications automatically when the number is activated, and you wanted to check its availability on your phone.

The MTS operator has commands to check all connections, which allows you to easily and quickly find out about the additional options available on your phone:

Using USSD – commands for connections *152#. After entering this command and pressing the call button, you will see a menu in which you need to open the item Your paid services. In accordance with the menu, you need to click on number 2. Next, select the Options section. After the procedure, you will receive an SMS message containing all the services associated with the number.

Another method is also USSD - command *152*2#. The command is entered without spaces or quotes. Next, press the call function on the phone. Here, a menu will also automatically open in which you need to select the number 1. All connected options will be sent to you via SMS message. There is no commission charged for performing this command; the procedure is not paid, just like the previous one.

You can open the autoinformer on your phone by calling 0890, where you can make the necessary checks.

You can contact customer support at 8 800 250 08 90, a specialist will answer any questions, including the availability of additional options.

In any case, if for some reason you are unable to check all the capabilities on your phone number yourself using commands, you can contact the MTS cellular communication salon and get help from the staff.

The last way to check connections is “Internet Assistant”, which can be opened in the user’s personal account on the MTS website. All the necessary information will be located in the “Services and Facilities” section.

Additional options common among subscribers, for which money is debited, include the following options: “Caller ID”, “Call barring”, “Call forwarding”, “I’m online”, “They called you”, “Conference calling”, “ Mobile office", "Chat" and others. All of these offers are paid and there are a large number of them, so it is important to periodically check their availability yourself and disable unused services.

MTS offers subscribers more than 20 different paid services. Each of them has a monthly or weekly subscription fee. Many subscribers do not use certain services in their tariff. We will tell you how to disable a paid service on MTS. This can be done using service commands, text messages, a personal account or calling an operator.

How to check which paid services you have connected to

The subscriber can use several methods to find out about current paid services. The first method is to use a USSD request *152# and challenge. Afterwards, a text menu will open in front of the subscriber, in which you must select the “Paid services” section by pressing the corresponding number on the smartphone keyboard. In the next menu, press the number, which will take you to the “Options” section. In it you will see all the current paid options for your number.

If you are additionally interested in a subscription fee for use, find out the necessary information in your personal account. You should go to the “Tariffs and Services” section (in the “Management” subsection). The window will display a complete list of connected options and their subscription fee. You can also go to the “Subscriptions” section on the website. This is a block of paid entertainment add-ons, for which funds are also withdrawn from your account.

The operator will always help you find out the desired information. Call the company's call center to request the necessary information. Before calling, have your passport ready, as in order to provide information, the consultant must make sure that you are the owner of the SIM card. The numbers for dialing can be found on the official website or in the subsequent section “Call the operator”.

Disconnection instructions

Note that almost every service can be disabled using your own combinations, which you can find on thematic pages on the MTS website. There is also a universal method for disabling all subscriptions, which we will mention later. Let's find out how to disable a paid service in various ways.

USSD commands and SMS

Most services are deactivated using USSD commands or sending text messages. An example of disabling some of them via SMS and service commands is presented in the image below.

In 100% of cases, using the USSD command is completely free. SMS messages for deactivation are usually also free, but in some situations you may be charged according to your tariff. It’s easy to find a way to turn it off: on the mts.ru page, enter the name of the service in the search field. Next, the search result will be displayed. Go to the description page. Expand the “enable/disable methods” or “frequently asked questions” tab

To disable absolutely all paid subscriptions, the subscriber can dial the service command *152*2# or send a text message with a number 1 on 8111 . We recommend that you obtain information about deactivating a specific option only from official representatives of the company.

Call to operator

Searching for the necessary commands on the network to disable it is problematic and time consuming for many. A more convenient way is to contact a live operator. The consultant will quickly find the information you need and help with deactivation. Here you will need to provide your passport information so that the MTS employee can verify that you are the legal owner of this number.

To disable MTS paid services, call one of the numbers:

• 0890 (if you are an MTS subscriber);
• 8-800-250-0890 designed for calls from home or numbers of other operators (Megafon, Beeline, Tele2 and others).
• +7-495-766-01-66 used when roaming abroad.

As soon as you get through, the autoinformer will begin to announce menu items. Go to one of the sections (for example, the first or second), then press the 0 button. You will be connected to the first free operator.

Additionally, you can write to an online consultant via chat on the MTS website. This is relevant in cases where you are outside the network coverage area, but have access to the Internet. Using the chat does not require authorization in your personal account.

Via mobile application

Users of Android smartphones from Apple and Windows Phone gadgets can use the “My MTS” application. Its main convenience is the ability to make settings directly from your phone. To do this, install the program. Launch it. Next, follow these simple instructions:

Attention! Some switches have a padlock on them. This means that it is not possible to deactivate, since the item is mandatory for the tariff you are using. Similarly, you can enable new options by viewing the full list in the “All” tab. This is how you quickly and easily disable MTS paid services through the mobile application.

In your personal account

Full management of your number is performed through the functionality of your personal account. You only need to authenticate by filling in your number and password. If you forgot or did not receive your password, click the hyperlink that says “Receive via SMS...”. After logging into your account, follow these steps:

In your personal account you can also get rid of all paid subscriptions. To do this:

If you need to remove only specific subscriptions, click the cross symbol to the right of the ones you need. Now you know how to disable services and paid subscriptions to MTS in all available ways.