Meaning and debugging of printer error B200. CISS forum: canon b200 - unusual solutions to the problem - CISS forum Gives an error in 200 MFP canon pixma mg5340

When one or another equipment breaks down, many wonder which service center to choose. Now the list of companies that do repairs is quite large and does not stop growing. Therefore, the choice is quite large.

In this article I will try to give some tips on what you should (or shouldn’t) pay attention to when sending your equipment in for repair. After all, the amount of money, time and nerves you spend directly depends on the right choice.

1. You should not pay attention to the respectability of the premises for receiving equipment, the number of staff and other little things. You have to pay rent for the extra square meters, and the reception girls have to be paid a salary. So the prices for services need to be raised somewhat. Of course, there are exceptions, but they are few. I do not encourage you to give your favorite laptop or printer to a semi-basement room to an incomprehensible person who is a foreman, a receptionist and the director of a company. But a small company, in which one, but intelligent person works at the reception, should not be dismissed outright.

2. Check whether you pay for diagnostics if the technician was unable to repair the device or if you refused repairs. The requirement to pay for diagnostics in case of failure is quite normal; the technician spent his time working with your equipment. For example, I only do not charge diagnostic fees if I cannot repair the device or the repair costs more than half the price of a new one.

3. Check whether you pay for spare parts ordered by the technician if the item could not be repaired. If yes, run away from this service. You should not pay for the technician’s mistakes just because he did not correctly identify the breakdown and ordered the wrong spare part.

4. It would be a good idea to inquire about the maximum repair time. Also make sure that they contact you and give you the full cost before the repairs begin. Otherwise, you risk receiving a bill, for example, 80% of the price of a new device. And, since the repairs are completed, it will be very difficult to prove anything.

5. Read the repair receipt carefully. If you have agreed on some conditions, but others are indicated on the receipt, your verbal agreements have no force. Also pay attention to the description of the defect, appearance and configuration of the device. If something indicated is incorrect, this will enable the service center to return the device in a different configuration than in which you delivered it, with mechanical damage or with another defect. For example, you delivered a laptop with the defect “No sound”, but the receipt states “Does not work”. The service center may give you your laptop, which no longer turns on.

6. It wouldn’t hurt to ask for a list of spare parts and their costs before starting repairs and compare them with prices on the internet. In this case, a markup of up to 40 percent is allowed. Many parts come without a warranty or may be damaged during installation. You also need to take into account the cost of delivery. Therefore, the SC should leave some reserve in terms of cost. But if the prices differ by 2-3 times, it’s worth considering.

You can also look at reviews on the Internet about a specific service or find out what service centers are in your region. For example, enter “Printer repair in Minsk” into the search. Just don’t forget, there will definitely be negativity. It is necessary to evaluate not the presence of negativity, but its quantity.

In any case, make the right choice and good luck to you!

Greetings, dear visitors. Quite often I am asked how to extend the life of a Canon cartridge or print head.

Let me make a reservation right away: first of all, we are talking about ink cartridges for Canon printers. Such as CL-511, PG-510, CL-446, PG-445, CL-441, PG-440 and others. That is, we are talking about ordinary inkjet printers and MFPs that have two cartridges. For example MP280, MP230, MG2440, E404, MG3540 and others. But this also applies to Canon printers that use a print head and ink tanks.

Let's figure out how printing occurs with these printers. I warn you right away that I will present the principle of printing in a very simplified manner.

The cartridge has an absorber - a sponge that contains ink. From this sponge they are fed into the nozzles (nozzles). Nozzles are tubes of very small diameter. Each tube contains one or more thermoelements. During printing, the thermal elements heat up, the ink boils (an air bubble is formed) and “shoots” onto the paper. I repeat, I described it very simply.

What happens if there is no ink in the nozzles? The thermoelements will still heat up. And the ink in the nozzles is also used as a coolant. Overheating will occur - the tubes (nozzles) will become deformed and/or some of the thermoelements will fail.

After which the cartridge will print poorly in some colors, or will not print at all.

I think the answer to the question “How to extend the life of a cartridge?” obvious - you need to make sure that there is always ink in it.

What about those who refill cartridges? After all, after the first refill, it no longer shows the ink level. There is a simple rule. If you need to print something, but you are not sure that you have enough ink - . It can't get any worse. And perhaps this will save him.

If you expect that thanks to this advice, your cartridge will work forever, then you are mistaken. It will definitely burn. Why? Yes, because, according to the manufacturer, it is disposable (the statement does not apply to print heads using ink tanks). The main task of the manufacturer is to ensure that it is guaranteed to print the ink poured in from the factory, and then fail as quickly as possible. Yes, the manufacturer wants to do business with consumables, he also wants to eat :)

But I hope this article will help your cartridge last longer :)

Many modern printers have a self-diagnosis function, which allows you to signal the user, using special codes, about the occurrence of certain malfunctions. For example, if an error (support code) P08 (5200) appears when turning on a Canon printer, this means that a print head overheating. According to the instructions for the device, this error is considered fatal, and it must be taken to a service center. In addition, some “advanced” users advise throwing away the device and buying a new one. But not everything is so sad, since in most cases the problem is solved in several simple ways.

In many Canon printers, the black and white printing process involves a color cartridge. Therefore, if the latter runs out or has dried out, you have to save it so that you can use black and white printing. There are printer models in which ink is used, in addition to printing, also as cooling for cartridges that heat up during operation. Therefore, if the ink runs out, error 5200 appears, which stands for “Cartridge overheating”.

This code often appears when the machine is used only as a copier or as a one-color printer (black and white). Over time, when there is no black ink left in the cartridge, it is refilled, forgetting about the fact that the color ink is also exhausting its resource. Thus, it runs out of ink, it starts to overheat, and error 5200 appears.

Basic solution

This method for eliminating error 5200 is suitable for MP series devices (mp250, mp270, mp280), and MG series devices (MG2140, MG2240, MG3140, MG3240). As mentioned above, the failure occurs due to overheating of the cartridge. Therefore it is first required find the problem cartridge which is subject to overheating. This can be done by observing the status monitor displayed on the PC display. You should remove both cartridges, then, inserting them one by one, monitor the program readings until the problematic cartridge is detected.

If both cartridges are installed in the printer, the monitor may show incorrect information. For example, the program reports that the color cartridge is faulty, but in reality the problem is black, and vice versa.

After identifying a problematic ink container, it must be refilled if it was completely empty, or first rinse well and then fill with ink (if the container contained some ink). It is also recommended to wipe the contacts located on the cartridge and the contacts located in the device carriage. If these procedures do not help, you will have to buy a new cartridge and replace it, and in the future make sure that the container always has a sufficient level of ink.

Resetting the error via the service menu

This method is intended for diaper reset Canon printers and helps eliminate error 5200. Its essence is as follows.

The device must be turned off. Press the STOP/RESET button and, while holding it, turn on the device with the POWER button.
Continuing to hold POWER, after the power indicator lights up, press STOP/RESET 2 times and hold this button.
The POWER key can now be lowered, then release the STOP/RESET key. The LED will turn green. This glow indicates that the unit is in service mode.
Next, press the STOP/RESET key 4 times and turn off the device.

After these steps, error 5200 no longer appears. This method can also eliminate the appearance of support code 5200 on the Canon mp 490 (mp495) printer. To reset the diaper counter on the Canon Pixma IP2700, the method described above will not work. To do this, you can use this video. Despite the fact that the video is in a foreign language, all the steps to reset the diaper are clear.

A radical way to fix the error

There is another way to make the support code indicating that the print head is overheating disappear. It is recommended to use it if you no longer intend to use color printing. Do the following:

fill the syringe with distilled water;

remove the sticker located on top of the color cartridge;
under it you will see 3 circles through which you can refuel;
if there are no holes in the circles, they need to be drilled;

using a syringe with a needle, pour water into each hole until liquid begins to drip from the nozzle;
blot the nozzles with a napkin and insert the cartridge into the printer;
Carry out the diaper reset procedure as described above.

After these steps, the nozzles will cool down and you will only be able to print in black and white.

If this method turns out to be ineffective, and code 5200 continues to appear, you will need to replace the cartridge with a new one or replace the printing device itself, since the price of a new cartridge is almost equal to the price of a new Canon device.

Printer error 5100

A message with code 5100 means that the controller has detected problem with carriage movement. This problem occurs in all Canon MP, IP and MG series printers and MFPs. Error 5100 may appear due to obvious obstacles that interfere with the normal movement of the carriage (scraps of paper, CISS cable, paper clips, etc.). Disconnect the MFP (printer) from the network and carefully, in good lighting, check for obstacles along the carriage.

Move the carriage from side to side (with the device turned off) to determine what is preventing free movement. If you find foreign objects, remove them. If you find dirt on the carriage in the form of dried ink, remove it and wash it with warm soapy water using a soft sponge. Alcohol and other solvents must not be used. After washing, the carriage must be dried and replaced.

Also, code 5100 may appear when problems with print head positioning. In this case, mechanical obstacles are not detected. Incorrect positioning may occur due to damage or ink contamination of the encoder. The latter is a transparent plastic tape with strokes printed on it. If there are ink stains on the tape, the device will not be able to position the carriage correctly and will display error 5100. This problem can be “treated” by simply wiping the encoder tape with a damp and soft cloth. If the tape is damaged, it must be replaced.

Encoder tape

Often, the problem with carriage movement is eliminated if you press the scan key on the MFP. In this case, after scanning, the carriage falls into place, and the message with code 5100 disappears.

Another reason for the appearance of a coded message 5100 may be there are problems in the parking lot, as a result of which the carriage is not able to move to the extreme position. Thickened and contaminated with ink and dust lubricant applied to the guides located in the parking unit can become an obstacle to parking. Therefore, they will require thorough cleaning followed by application of new lubricant.

Parking node

Please note that in order to get to the parking lot, you will have to partially disassemble the MFP (printer), and therefore you need to have skills in disassembling office equipment. If you are not confident in your abilities, it is better to entrust cleaning the printer to a specialist by contacting a service center.

Printer error e16

The e16 support code often appears on Canon printers and multifunction devices, both the MG and PM series, and the IP series. This problem may appear after replacing the cartridge with a new one, or after a short period of time after starting to use the new device. The essence of the alert is that the controller is having difficulty determining the amount of ink in the cartridge capacity.

To cancel ink quantity tracking, do the following: hold for 5-10 seconds. STOP key (triangle in a circle). After this action, the printer (MFP) will no longer block printing, and monitoring of the ink level in the containers will be canceled. But while the machine is operating, the cartridge indicators will blink.

Printer error B 200

This error is typical for devices that have a print head (PH), for example, Canon iP4700 or Canon iP4840.

The reasons why a message with code B 200 appears are as follows.

Power supply unit (PSU). Sometimes, due to constant voltage drops, the power supply fails. If during inspection you see swollen capacitors, it means that the error is caused by incorrect operation of the power supply. If no swollen capacitors are observed, you can check the voltage at the control board connector. To do this, press ON with the print head removed. If the power supply is working properly, then in a period of time of about ½ second the device will display a voltage of 24-32 V, which corresponds to the norm.
Control board. If the power supply is working, then the health of the control board can be checked by removing the print head from the printer. If support code B 200 appears again, this means that the problem is in the control board. But more often than not, if the controller burns out, the print head also fails. Replacing these parts is not feasible from a financial point of view, since their price is almost equal to the cost of a new device.
Print head. The good news is that you have removed the print head and the B 200 alert has gone away. This means that everything is in order with the control board. In this case, if you have an MFP, you can force the device to work only in scanner mode or print in separate colors, for example, only black.

Making the scanner work

When the printer is turned on, a working controller polls print head sensors. If a fault is detected in at least one, the entire system is considered faulty and an error message is displayed. In the figure below you can see the purpose of the PG contacts, namely, what colors they are responsible for.

It is necessary to use electrical tape (you cannot use tape) to seal all the contacts highlighted in the figure, including the dotted ones. If you insert the PG into the machine for printing, the controller will perceive it as working, and the MFP will be able to use a scanner.

Printing with a separate cartridge

To find a PG malfunction, you need to peel off one piece of electrical tape and insert the part into the device. This is done until the message with code B200 appears again. When this happens, put the last piece of tape you removed back into place. In this case, printing will only be available in the color that is not sealed.

Alternative way

In some cases, the following method helps get rid of error B 200:

after a message with code B 200 appears, turn off the device;
open the device cover and move the carriage to the far left position;
press the printing device power button 5 times (do not wait until the device is completely turned on/off);
After pressing the ON button for the fifth time, close the MFP (printer) cover.

After closing the lid it will start cleaning the print head. When cleaning is complete, print a nozzle check page.

All Canon printer models MP540, MG5340, Pixma, IP4840, MP550 and MG5140 have a print head. It is she who sometimes fails. In some cases, the cause may be a malfunction of the power supply due to a burnt-out control board.

When a Canon printer displays error B200 (photo), a corresponding message is displayed on the monitor explaining that the connection to the device has been lost and that the owner of the device needs to contact a service center.

What will we talk about:

Reasons for printer failure

Among the main prerequisites leading to error B200, it is worth highlighting two main ones:

Malfunction of the power supply when the main board burns out;
Short circuit inside the write head.

Thus, the device most often breaks down due to a sudden voltage drop. A power supply failure can be visually determined by swollen capacitors. If external signs are invisible to the eye, you need to measure the standard voltage at the control board connector. The serviceability of the power supply is checked by connecting it to a third-party working device.

In rare cases, the presence of a breakdown indicates a manufacturing defect. Canon treats consumers conscientiously, so you should immediately contact the service center to correct the identified error.

You can solve the issue by purchasing and installing a new spare part, but the cost of a write head is comparable to purchasing a whole printer with a small difference in price. Therefore, many users prefer to resolve the issue on their own through simple manipulations.

Solving the problem with the writing head

Error B200 on a Canon printer indicates that the device does not see the print head. To eliminate such an error, you will need to determine the root cause.

The writing head can fail for several reasons:

Poor contact between the head board and the carriage into which the cartridges are inserted. In order for the device to work properly, the consumer should remove the head and thoroughly clean it with a quality eraser. Some owners of printing devices, when removing residual ink and accumulated dirt, use a soft rag soaked in an alcohol solution. At the end of the procedure, you need to wipe the head dry with a dry cloth. After putting the element in place, you need to reset the ink sensor, restart the printer and connect it to the computer again.
Short circuit in the head. In this case, you need to disconnect the part of the chip in which the failure occurred. This is easy to do even at home. It is enough to simply figure out which parts of the circuit do not allow the printer to work normally. In order to restore the ability to print, you will need electrical tape, scissors and care.

Write head device

In working condition, the controller used in Canon printers MP540, MG5340, Pixma, IP4840, MP550 and MG5140 copes with its task thanks to contacts on the chip, each of which is responsible for printing specific colors of the installed cartridges. The diagram (photo) shows the correspondence of the contacts marked with numbers to a specific color. So, if one or more contacts fail, the entire system diagnoses a general failure and displays the following message: printer error B200.

Based on the above diagram, the user should cover with electrical tape the pair of contacts that prevent the device from functioning normally. An inexperienced consumer does not have the tools necessary for correct diagnosis. Therefore, you will have to act at random. Thus, you should glue one of the four contact groups on the microcircuit in turn, inserting the part into place. The moment the problem areas are isolated, the Canon MG5340 printer will stop giving error B200 and will begin to function fully. It is very undesirable to use adhesive tape instead of electrical tape, since such manipulation will entail the need for more expensive repairs.

Although this simple and cheap method will return the printer to working order, it is worth remembering that damaged contacts are responsible for the color connection between the cartridge and the working device. Therefore, after sealing a selected group of contacts, many users observe the loss of a specific color or group of colors.

Usually four contact groups are switched off, conventionally divided by numerical value:

Black colors. The most unpleasant area, since damage to it eliminates the possibility of black and white printing;
Blue and pink colors;
Blue, pink and gray colors;
All color cartridges (common wire).

To return the device to excellent quality, you can insert a cartridge of a different color. For example, replace the pink one with a black ink cartridge.

All of the above manipulations do not guarantee long-term repairs and do not eliminate the problem entirely. Sooner or later, the Canon may completely break down, and you will have to provide expensive repairs or purchase a new device.

Prevention

In order to eliminate the B200 printer error on Canon MP540, IP4840, MG5140, Pixma and others, you should purchase an uninterruptible power supply. This solution will allow you to adjust the voltage in the network, reducing the risk of damage to individual contacts.

You should also constantly monitor the overheating of the printing machine, the presence of ink in the cartridges, and do not refill the latter with cheap, low-quality ink. The Canon MP540 and MG5340 models have an ink level monitoring function. It is not recommended to disable it.

You can additionally install a continuous ink supply system on your computer, which will allow you to monitor the ink fill level. In addition, constant use of the printer is undesirable. A gentle attitude towards the machine will not only eliminate the possibility of issuing error B200, but also significantly extend its service life.

Any Canon printer or multifunction device may stop working and display an error message with code b200 on the PC screen. It has been noticed that, as a rule, this happens with devices that have not cartridges, but a print head. What to do? The manufacturer recommends turning off the printer and contacting a service center. Let's try to figure out what's going on.

power unit

It is rare, but it happens that due to a voltage drop it fails. If you see swollen capacitors, that means this is it. And if there are no visual signs, then measure the standard voltage of the power supply unit at the control board connector. If the power supply is working properly, then at the moment you press the ON button of the printer (without the print head), in a period of time of about half a second the indicator corresponds to the norm (usually 24 and 32 V). You can also connect the power supply to another working Canon device to check. Just don’t take risks, and don’t do the opposite, that is, don’t put a power supply from another into a non-working printer, because it can also burn out if the printer breaks down along with it:

print head (PG);
control board.

Control board

If the power supply is not broken, you need to remove the PG. If error message b200 still does not appear again, then the situation is bad - the control board has failed. However, most often the controller burns out along with the PG, and replacing only this part is unlikely to solve the problem. In addition, the cost of the PG and control board together is comparable to the price of a new printer and, most likely, you will still have to buy a printer.

Print head

But, after removing the PG, the error may disappear, and a message that appears informs about the absence of a head in the device and requires that it be installed. Therefore, the control board is working properly, but it is impossible to give a 100% guarantee. There are times when a new print head burns out along with the controller. However, the chance that the b200 code concerned only the PG, and the control board is working, still remains.

How to get the scanner to work

Correspondence of PG contacts to cartridges

If the Canon controller is in working condition, it polls the head sensors and if at least one of them fails, it diagnoses the entire system as non-working, reporting an error. The figure shows which PG contacts are responsible for printing certain cartridges. For example, the pair in the green frame corresponds to Cyan and Magenta ink nozzles, small drops of 1 and 2 pl. Based on the picture, you need to cover all contacts outlined in rectangles, including dotted ones, with insulating tape (do not use tape).

Now the controller does not receive signals about the malfunction of any heaters and sensors and accepts the print head as good, and the warning about b200 disappears. This means that it is the PG that has failed, but everything is in order with the control board. However, Canon printing equipment repair specialists claim that if the printer had an error with code b200, the controller was damaged. Even if it hasn’t failed yet, it will happen in the near future. So what is the benefit of all this manipulation with electrical tape? If you have a Canon multifunctional device, for example MP550, you can use a scanner, because a PG is not needed for this.

Printing with individual cartridges

Can only print with black cartridges

Continuing to study the problem, remove one piece of electrical tape and each time install the head into the printer. If the error code B200 does not appear, we continue to unstick it. When an error occurs, we return the last piece of electrical tape to its place. Thus, faulty nozzles will remain sealed, and some cartridges will print:

only black;
only colored ones;
black, colored drops 1 and 2 pl;
black, colored drops 5 pl.

Sometimes after a few days or hours the printer stops showing the error message and starts working normally. This happens because the detached and shorted conductors did not burn out the previous time, as is usually the case. The protection system was activated and the power supply to the SG was turned off. The Canon device may work for several months, or when turned on again, the dangling conductors will close again. In any case, error B200 will repeat.

Prevention of errors

Canon MP550 with CISS

It happens that the power supply unit, PG or controller burns out as a result of voltage surges. It is recommended to use an uninterruptible power supply (UPS) capable of adjusting the voltage and frequency of the output network. However, in the vast majority of cases, error code B200 appears in the message as a result of overheating and the final failure of Canon equipment that occurs afterwards.

Any model of Canon printer or MFP may refuse to work and display an error message with code b200 on the computer screen. But most often this happens with models that have print head, not cartridges. The manufacturer recommends turning off the printer and contacting a service center.

Although very rare, the culprit can only be power unit, failed due to a power surge. Sometimes this is determined visually by swollen capacitors. And if everything is outwardly in order, measure the standard voltage of the power supply at the control board connector. With a working power supply, at the moment you press the printer ON button (without PG), in a period of time of about 0.5 s the indicator corresponds to the norm (usually 24 and 32 V). You can also connect the power supply to another working Canon device to check. It is not recommended to do the opposite; the new power supply may burn out if the printer along with it fails:

print head;
control board.

If the power supply is working, you need to remove the PG. If error message b200 of your Canon printer still appears on your computer screen, there is no doubt that it has failed. control board. However, most often the controller burns out along with the print head, and replacing only this part is unlikely to solve the problem. In addition, the cost of the PG and control board together is comparable to the price of a new Canon device and, most likely, you will still have to buy a printer.

But, after removing the PG, the error may disappear, and a message that appears informs about the absence of a head in the device and requires that it be installed. Therefore, the control board is working properly, but it is impossible to give a 100% guarantee. There are times when new print head burns out along with the controller. However, the chance that the b200 code concerned only the PG, and the control board is working, still remains.

How to get the scanner to work

If this is a Canon multifunctional device, for example, PIXMA MP550, consider how to resolve error b200 and use only scanner.

The Canon controller, in working condition, polls the head sensors and if at least one of them fails, diagnoses the entire system as non-working, reporting an error. The figure shows which PG contacts are responsible for printing certain cartridges. For example, the pair in the green frame corresponds to Cyan and Magenta ink nozzles, small drops of 1 and 2 pl. Based on the picture, you need seal all contacts, surrounded by rectangles, including dotted ones, with insulating tape (you cannot use tape).

However, Canon printing equipment repair specialists claim that if the printer had an error with code b200, the controller was damaged. Even if it hasn’t failed yet, it will happen in the near future.

Printing with individual cartridges

only black;
black, colored drops 1 and 2 pl;
black, colored drops 5 pl.

Sometimes after a few days or hours the printer stops showing the error message and starts working normally. This happens because the detached and shorted conductors did not burn out the previous time, as is usually the case. The protection system was activated and the power supply to the SG was turned off. The Canon iX6840 device can work without error b200 for several months, or when turned on again, the dangling conductors will close again.

Prevention of errors

It happens that the power supply unit, PG or controller burns out as a result of voltage surges. It is recommended to use one capable of adjusting the voltage and frequency of the output network. However, in the vast majority of cases, error code B200 appears in the message as a result of overheating and final failure of Canon equipment, which occurs after:

printing with empty cartridges;
refilling with low-quality ink;
installation that has not dried after flushing the steam generator.

It is quite difficult to keep track of the ink levels in the opaque original cartridge. You may want to keep the ink level monitoring feature enabled. Especially if the whole family prints on the printer without checking whether the cartridges are full. You can install CISS (Continuous Ink Supply System). However, in any case, you should remember that Canon thermal inkjet printers cannot work without interruption; they periodically require rest for 15 minutes.